Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Dec 5, 2025
Complaints 15978
Resolved
6090
Unresolved
9888
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 57

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dhaya87
Aug 28, 2021
Report
Copy

Address: Chennai

Actually I have 2 bsnl numbers but unfortunately data network is a burden to me, , so I'm trying to change one number to other networks, but message is not going to 1900. So I couldn't get UPC, , BSNL is not increasing their data network and stopping me to go for another network. Depressed
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vishal Pun
    Aug 28, 2021
    Report
    Copy

    Address: Bharat Sanchar Nigam Limited Punjab, Chandigarh
    Website: www.bsnl.ac.in

    To
    Bsnl broadband service provider
    Bharat Sanchar Nigam Limited
    Punjab, Chandigarh
    Dear
    Sir/madam
    My complaint is that internet service has verry bad in area at small flats housing bord Dhanas Chandigarh. A day to Connect wifi I have to click on wifi 80 or above 100 times to connect.
    It took lof of time to connect wifi on my mobile due to verry bad service lot of time was waisted.
    Request is solve bad internet service. Neither I have to disconnect my broadband connection.
    Regards
    Your BSNL customer
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vishal Pun
      Aug 28, 2021
      Report
      Copy

      Address: Bharat Sanchar Nigam Limited Punjab, Chandigarh

      To
      Chief account officer
      Bharat sanchar Nigam Limited
      Punjab, chandigarh
      Dear
      Sir/madam
      I have request that I had paid my bsnl broadband bill amount 821Rupees twice by mistake on[protected]. I hope money will be refunded.i have attached my bill payment receipt.
      Kindly please refund my money 821 rupees as fast as possible.
      Your BSNL customer
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pranay Punj
        Aug 27, 2021
        Report
        Copy

        Address: SONE LAL PODDAR WARD NO 6 OPPOSITE OFFICE OF BIHPUR BLOCK Vill+PO: BIHPUR DIST: BHAGALPUR BIHAR, 853201

        Dear Sir
        With due respect, I am SONE LAL PODDAR (Customer ID : [protected]; Account No : [protected]; Telephone Number:[protected] requesting for correction of name and address. Name and address which is to be changed are as follows:

        SONE LAL PODDAR
        WARD NO 6
        OPPOSITE OFFICE OF BIHPUR BLOCK
        Vill+PO: BIHPUR
        DIST: BHAGALPUR
        BIHAR, 853201
        MOBILE NO. [protected]
        EMAIL: [protected]@gmail.com
        Customer ID : [protected]
        Account No : [protected]
        Telephone Number:[protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          [email protected]
          Aug 27, 2021
          Report
          Copy

          My BSNL [protected] is lost other place i close my BSNL number is permanently
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Alan biju
            Aug 27, 2021
            Report
            Copy

            Refund for transaction without balance updation in two cases. i had sent a mail to bsnl helpdesk and waited long enough for automatic refund but hasnt go it still.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Spandanaranju
              Aug 27, 2021
              Report
              Copy

              I am s m Spandana . . By mistake I did recharge on wrong number (number[protected]with Paytm for 98 . I also contact to Paytm for reverse the transaction but they told me to contact your operators. My operator Is Bsnl . I want reverse recharge transaction Please do the needful.

              My email I'd:[protected]@gmail.com
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sunitbail
                Aug 27, 2021
                Report
                Copy

                I am attempting to get a porting code for my number [protected]. I have an active pack and sufficient balance. I am unable to send the message itself since it says that message can't be sent.

                I contacted customer care at 1503 who said that I need to recharge with a 147 pack to send porting request. I don't see why this is needed.

                Please fix this issue immediately. On an active pack I would need to be able to send whatever messages I need.

                Kindly look into this.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dabisbad
                  Aug 27, 2021
                  Report
                  Copy

                  I have a valid active bsnl plan with balance more than 50 rupees still i am unable to send port message from bsnl to 1900, bsnl is blocking the same i want to port my bsnl no to other operator
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vinodgc999
                    Aug 27, 2021
                    Report
                    Copy

                    I have a bsnl prepaid card and i want to port my number i have active 24 days unlimited plan and have main balance 10 rup. Topup also but stil my port massage is reject massage not send on 1900 number what should i do?
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Soyuz Mathur
                      Aug 25, 2021
                      Report
                      Copy

                      Hello,

                      This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below.

                      Soyuz Mathur,
                      D-132, Savitri Path, Bapu Nagar,
                      Jaipur, Rajasthan.
                      Pin Code - 302015
                      Mobile - [protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Soyuz Mathur
                        Aug 25, 2021
                        Report
                        Copy

                        Hello,

                        This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below.

                        Soyuz Mathur,
                        D-132, Savitri Path, Bapu Nagar.
                        [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          basak.kb1981
                          from Kolkata, West Bengal
                          Aug 25, 2021
                          Report
                          Copy

                          Address: C/o Late Balai Chandra basak Village-Bansbari Po+Dist-Malda Pin-732101

                          Sir/Madam,
                          I had made a recharge Re 998/- for internet facility in my mobile no:[protected] on dated 24.12.2020. At the time of recharge, as per my knowledge is concerned the validity was promised for 365 days. But unfortunately, after 20.08.2021 the internet facility has been totally stopped.
                          I just could not understand why the internet facility has been stopped. I have tried to communicate it to customer care but have failed to make communication with them after several attempts.
                          Under this circumstance, I have no other alternative open but to communicate with you regarding this issue so that I may get the full validity benefit of the recharge value 998/-.

                          Yours faithfully

                          Krishnendu basak
                          Mob No:[protected]
                          Alternate mobile number:[protected]
                          C/o Late Balai Chandra basak
                          Village-Bansbari
                          Po+Dist-Malda
                          Pin-732101
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vikykam
                            Aug 25, 2021
                            Report
                            Copy

                            I am unable to send port message from my bsnl number to 1900.
                            I am trying this for a week now, my balance well above 50 rupees, but I couldn't send message to 1900.
                            BSNL is blocking me from porting my number.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Koushik bk
                              Aug 25, 2021
                              Report
                              Copy

                              Dear Authority,
                              This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .
                              For this I will be very thankful to you, please oblige.

                              Yours truly
                              Koushik bk
                              #751 5th cross anjaneya badavane
                              Davangere-04
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                ShobhitVerma1993
                                Aug 24, 2021
                                Report
                                Copy

                                I was trying to send port sms, but bsnl has blocked messaging to trai. I have recharged and ₹30 balance is there . I have tried to send msg to my other number and it was sent. BSNL customer service is just for name, even after 5mins of waiting no one picked so have to hang up.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Aug 24, 2021
                                Updated by ShobhitVerma1993                                 How it is marked as Resolved, i just submitted it. Full Fraud site
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  birendra69
                                  Aug 24, 2021
                                  Report
                                  Copy

                                  Dear Sir,
                                  I have lost my Sim card which was having BSNL 397 pack recharge . I request you to kindly block my SIM to avoid misuse of my number.
                                  My number is [[protected]]. Please help me in this concern.
                                  With thanks,

                                  BIRENDRA THAKUR
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Krishnendu Basak
                                    Aug 23, 2021
                                    Report
                                    Copy

                                    Sir/Madam,
                                    I had recharge Re 998/- for internet facility in my mobile no:[protected] on dated 24.12.2020. At the time of recharge, as per as knowledge is concerned the validity was promised for 365 days. But unfortunately, after 20.08.2021 the internet facility has been totally stopped. I just could not understand why the internet facility has been stopped. I have tried to communicate it to customer care but have failed to make communication with them after several attempts. Under this circumstance, I have no other alternative open but to communicate with you regarding this issue so that I may get the full validity benefit of the recharge value 998/-.

                                    Yours faithfully
                                    Krishnendu basak Mob No:[protected]
                                    email id:basak.[protected]@gmail.com
                                    C/o Late Balai Chandra Batak village-BansbariPo+Dist-Malda Pin-732101
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sujainj
                                      Aug 23, 2021
                                      Report
                                      Copy

                                      Address: Srinagar

                                      As I tried to recharge my bsnl number, evry time I failed from last one week. It's system failure.
                                      What to do.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        [email protected]
                                        Aug 23, 2021
                                        Report
                                        Copy

                                        Address: Muzaffarpur

                                        There has one agent of BSNL Ajay Srivastava, Saraiya, Muzaffarpur BSNL

                                        He has taken money for install broadband to home but he has not done. He is not refunding amount same answer giving in 2 hours i am sending from 3 month escalate to SDO of BSNL but still not refund .
                                        How BSNL hire these type of fraud agent for service. every month i am getting bil without installed, i asked multiple time he told me it will close soon .
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Pace Setters Business Solutions
                                          2.5
                                          (4)
                                          IndiTab
                                          1
                                          (433)
                                          Reliance Communications
                                          3
                                          (22896)