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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

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+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 57

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S
Subhodeep Mohan Roy
Aug 20, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
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Did no getting UPC CODE for Mobile number portability

I am trying to port my bsnl number to other telecom operator...But after doing the necessary porting instructions bsnl coming with message
Your request for UPC has been delayed. Please wait while your request is being processed.

Then after some time it is showing
Request for UPC for your mobile no. xxxxx could not be processed. Please retry after some time.

I tried to contact their customer care...
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harshit1226
Aug 20, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
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Bsnl sim unable to send message to 1900

Address:Gola

I am a bsnl prepaid sim user and want to port it into other service provider due to bad customer service of BSNL. But i am unable to send PORT(my number) to 1900 even after several tries. Many users are experiencing same issue.
Kindly take action regarding same....
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Baleela Direz
Aug 20, 2021
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Recharge not working

I recharged my BSNL connected mobile ([protected]) with Rs 198, valid for 50 days. I was charged Rs 6 as GST (unusual charge now). But still I could not make a call from mobile, why?...
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kavatavarapu sairam
Aug 19, 2021
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Name Change

I am Sairam Kavatavarapu. I've taken new broadband connection in July 2021. BSNL team was wrongly entered my name as Sriram instead of Sairam. I follow up them for name connection from last one month but my name not yet changed. I am unable to claim the bill due to this typo error.

Please help me to sort out this issue.

Thank You,
Sairam....
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R
rohitraina789
Aug 17, 2021
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Bill amount debited but not credited in my bsnl account

Sir, my Landline/broadband no. is[protected] and account no. is [protected]. I had paid my broadband bill of Rs. 695/- on 09 Aug 21 via SBI internet banking. The transaction was done and the said amount was debited from my bank account but till date the bill in the BSNL account had not got cleared.
I also received the message from sbi that the amount of Rs. 695 has been paid to bsnl via. SBI Ref no. IGALSDCKL9 on 09Aug21. Still the...
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BSNL has blocked sending sms to 1900 for porting out to other operator.
I tried n failed 20-30 times re-sending a port out sms to 1900 from my BSNL Number. When contacted BSNL customer care they adviced me to recharge Rs 147/- plan or above to send sms to 1900. This so disgusting to hear that BSNL is playing such tricks to earn money by forcing their customers. Even After my Number being valid and having sufficient main balance they...
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sanje26
from Mumbai, Maharashtra
Aug 16, 2021
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Not Allowing Porting Out

Address:Ludhiana

Sir

I have BSNL PREPAID NO. [protected] in Punjab State.

Due to third class service of BSNL I wanted to port out of BSNL dated 16.8.2021 but no porting message was sent

After contacting BSNL customer care, I came to know that I have to recharge my number Rs147/- for
Porting out of it.

Please let me what kind of policy this is?It is a sheer. Blackmailing from the BSNL.
br...
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Tarunkhairwal
Aug 16, 2021
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Sim not working suddenly

Address:delhi

Suddenly on 16.08.2021 my prepaid number stop working. when i was doing recharge then paytm shows that this number is not bsnl operator. pls help
[protected]...
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Bkhem
Aug 16, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
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Port request message not delivered

Hello,
I’m trying to port my BSNL number to a different operator, every time I send a port request on 1900 in the format - PORT, I get the error message of message not delivered.
Please help, I need to urgently change the network...
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Khyatitrivedi
Aug 16, 2021
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Unable to get UPC code via 1900

Hi,

I am trying to send sms to 1900 via BSNL mobile number but it's getting failed.
Unable to get UPC code.
Kindly look into this issue.
Mobile number: [protected]

Regards,
Khyati...
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A
Akashrao152
Aug 15, 2021
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Port sms not sending

I tried to port my number [protected] from bsnl to other carrier. But the sms is not sending. I recharged with 147 plan and also with ₹10 balance. I tried to contact them many times . They are not resolving my problem. This is problem with many customers. This is very bed behaviour....
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Vishal 7866
Aug 15, 2021
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Not able to send text messages

Address:Bsnl, Darbhanga bihar india

I have corrected my services number as per my region bihar but still not able to send sms also i am not able to reset my network settings with help of the code...
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Pradeep2389
Aug 15, 2021
Sep 9, 2023
This thread was updated on Sep 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blocked of message to 1900

Address:KIRIBURU, WEST SINGHBHUM, JHARKHAND

The bsnl has blocked my messages to 1900 . I have more than 2 of BSNL connection in my name and I wanted to port my one of sim to jio so i send port message to 1900 the message showed an error so i tried 10-12 times then i contacted customer care firstly they said server error try after 24 hours and after that they said to recharge of 147 rs to send the message they said till you dont recharge 147 plan your message will not be send to trai....
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pns1966
from Ghugus, Maharashtra
Aug 15, 2021
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Fraud SMS for BSNL SIM KYC

Address:Bsnl Office Nagpur (Sarfaraz Nawaz- Accntre),West Bengal

I have received SMS from Cell Number-[protected] about KYC Updation and after making call on Mobile Number [protected], the fraudster asked me to open Google Play Store and activate the SIM KYC. The concerned fraudster was asking me to complete the procedure at the earliest. I have denied it and told him that I will do it later on.
Later, it came to my Notice that it could be a fraud as I searched on internet.
The screenshot of...
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ᴘʀɪʏᴀᴍ ɢᴀʀɢ
Aug 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blocked of message to 1900

The bsnl has blocked my messages to 1900 . I wanted to port my sim to vi so i send i message to 1900 the message showed an error so i tried 10-12 times then i contacted customer care they demanded 147 rs to send the message they said till you dont recharge 147 plan your message will not be send to trai. Then i contacted bsnl on Twitter the thet didn't reply . Please convey this message to bsnl that i won't be recharging any plan and i wanted...
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Devinder Sandhu
Aug 14, 2021
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Port message not being sent.

I want to PORT my bsnl number [protected] but the port message was not being sent and always ended up failing. I have been calling customer care since past few days when the call finally connected today, the rude employee asked me to recharge for 147 first and then only i will be able to send the PORT message. I have sufficient validity in my phone via the recharge of 75 and 14-15 rupees as main balance. Why should i recharge with 147 just...
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Pabanjyoti
Aug 13, 2021
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Porting to other telecom operator

I am trying to port from BSNL as rheir service is very bad and little network coverage in my locality, but I am unable to get yhe UPC as they are blocking my messages to 1900. This evil and unethical tactic is very anoyying and they should be ashamed of this....
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Shreya Dhawan
Aug 13, 2021
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Unable to generate PORT code

Even after having sufficient talktime, everytime when I try to send PORT mobile no to 1900, it shows failed to send.
Rest all calls and messages are going.
Plz resolve my problem....
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Kanha190504
Aug 13, 2021
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Unable to send mnp sms to 1900

I have more than 80 rs as my balance and I am using my Sim for more than 2 years when I tried to send mnp sms ''PORT 978*****89'' to 1900 I was unable to send sms...
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drrajpaliwal
Aug 13, 2021
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Corruption

Address:1, Vinayak Vihar Behind Police Thana, Vinayak Vihar

BSNL का fiber पहले बोला गया कि BSNL की तरफ से भी router मिलेगा जिसका पैसा आपको बिल में आएगा, फिर किसीका (local vendor) कॉल आता है कि आप राऊटर और इंस्टालेशन का पैसा हमारे account में transfer करो 4300 rs और जो राऊटर...
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