Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: May 21, 2026
Complaints 15980
Resolved
6091
Unresolved
9889
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 57

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hajjwwb
Aug 30, 2021
Report
Copy

Address: Camp belgaum

This is Shalini here..I had been to BSNL Office belgaum camp branch for porting on Thursday.
They changed for 250 rupees and informed number will be activated after 4 to 5 days..
Still not activated and unable to track status.
I called to BSNL customer care and they wer unable to fins status.
Kindly check and let me know status.
[protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Aug 30, 2021
Updated by hajjwwb
This is Shalini here..I had been to BSNL Office belgaum camp branch for porting on Thursday.
They changed for 250 rupees and informed number will be activated after 4 to 5 days..
Still not activated and unable to track status.
I called to BSNL customer care and they wer unable to fins status.
Kindly check and let me know status.
[protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nithinmvpa
    Aug 29, 2021
    Report
    Copy

    The bsnl has blocked my messages to 1900 . I wanted to port my one of sim to another so i send port message to 1900 the message showed an error so i tried 10-12 times then i contacted customer care firstly they said server error try after 24 hours and after that they said to recharge of 147 rs to send the message they said till you dont recharge 147 plan your message will not be send to trai.i already have a working plan with validity till 2022 .and main account balance for sending service message to 1900.Why should i recharge with 147 just to send one message? Please take this issue as a a manipulated loot by bsnl and take disciplinary actions against them, there is so many customers facing this issue .
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dhaya87
      Aug 28, 2021
      Report
      Copy

      Address: Chennai

      Actually I have 2 bsnl numbers but unfortunately data network is a burden to me, , so I'm trying to change one number to other networks, but message is not going to 1900. So I couldn't get UPC, , BSNL is not increasing their data network and stopping me to go for another network. Depressed
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vishal Pun
        Aug 28, 2021
        Report
        Copy

        Address: Bharat Sanchar Nigam Limited Punjab, Chandigarh
        Website: www.bsnl.ac.in

        To
        Bsnl broadband service provider
        Bharat Sanchar Nigam Limited
        Punjab, Chandigarh
        Dear
        Sir/madam
        My complaint is that internet service has verry bad in area at small flats housing bord Dhanas Chandigarh. A day to Connect wifi I have to click on wifi 80 or above 100 times to connect.
        It took lof of time to connect wifi on my mobile due to verry bad service lot of time was waisted.
        Request is solve bad internet service. Neither I have to disconnect my broadband connection.
        Regards
        Your BSNL customer
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vishal Pun
          Aug 28, 2021
          Report
          Copy

          Address: Bharat Sanchar Nigam Limited Punjab, Chandigarh

          To
          Chief account officer
          Bharat sanchar Nigam Limited
          Punjab, chandigarh
          Dear
          Sir/madam
          I have request that I had paid my bsnl broadband bill amount 821Rupees twice by mistake on[protected]. I hope money will be refunded.i have attached my bill payment receipt.
          Kindly please refund my money 821 rupees as fast as possible.
          Your BSNL customer
          +1 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pranay Punj
            Aug 27, 2021
            Report
            Copy

            Address: SONE LAL PODDAR WARD NO 6 OPPOSITE OFFICE OF BIHPUR BLOCK Vill+PO: BIHPUR DIST: BHAGALPUR BIHAR, 853201

            Dear Sir
            With due respect, I am SONE LAL PODDAR (Customer ID : [protected]; Account No : [protected]; Telephone Number:[protected] requesting for correction of name and address. Name and address which is to be changed are as follows:

            SONE LAL PODDAR
            WARD NO 6
            OPPOSITE OFFICE OF BIHPUR BLOCK
            Vill+PO: BIHPUR
            DIST: BHAGALPUR
            BIHAR, 853201
            MOBILE NO. [protected]
            EMAIL: [protected]@gmail.com
            Customer ID : [protected]
            Account No : [protected]
            Telephone Number:[protected]
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aug 27, 2021
              Report
              Copy

              My BSNL [protected] is lost other place i close my BSNL number is permanently
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Alan biju
                Aug 27, 2021
                Report
                Copy

                Refund for transaction without balance updation in two cases. i had sent a mail to bsnl helpdesk and waited long enough for automatic refund but hasnt go it still.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Spandanaranju
                  Aug 27, 2021
                  Report
                  Copy

                  I am s m Spandana . . By mistake I did recharge on wrong number (number[protected]with Paytm for 98 . I also contact to Paytm for reverse the transaction but they told me to contact your operators. My operator Is Bsnl . I want reverse recharge transaction Please do the needful.

                  My email I'd:[protected]@gmail.com
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sunitbail
                    Aug 27, 2021
                    Report
                    Copy

                    I am attempting to get a porting code for my number [protected]. I have an active pack and sufficient balance. I am unable to send the message itself since it says that message can't be sent.

                    I contacted customer care at 1503 who said that I need to recharge with a 147 pack to send porting request. I don't see why this is needed.

                    Please fix this issue immediately. On an active pack I would need to be able to send whatever messages I need.

                    Kindly look into this.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      dabisbad
                      Aug 27, 2021
                      Report
                      Copy

                      I have a valid active bsnl plan with balance more than 50 rupees still i am unable to send port message from bsnl to 1900, bsnl is blocking the same i want to port my bsnl no to other operator
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vinodgc999
                        Aug 27, 2021
                        Report
                        Copy

                        I have a bsnl prepaid card and i want to port my number i have active 24 days unlimited plan and have main balance 10 rup. Topup also but stil my port massage is reject massage not send on 1900 number what should i do?
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Soyuz Mathur
                          Aug 25, 2021
                          Report
                          Copy

                          Hello,

                          This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below.

                          Soyuz Mathur,
                          D-132, Savitri Path, Bapu Nagar,
                          Jaipur, Rajasthan.
                          Pin Code - 302015
                          Mobile - [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Soyuz Mathur
                            Aug 25, 2021
                            Report
                            Copy

                            Hello,

                            This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below.

                            Soyuz Mathur,
                            D-132, Savitri Path, Bapu Nagar.
                            [protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              basak.kb1981
                              from Kolkata, West Bengal
                              Aug 25, 2021
                              Report
                              Copy

                              Address: C/o Late Balai Chandra basak Village-Bansbari Po+Dist-Malda Pin-732101

                              Sir/Madam,
                              I had made a recharge Re 998/- for internet facility in my mobile no:[protected] on dated 24.12.2020. At the time of recharge, as per my knowledge is concerned the validity was promised for 365 days. But unfortunately, after 20.08.2021 the internet facility has been totally stopped.
                              I just could not understand why the internet facility has been stopped. I have tried to communicate it to customer care but have failed to make communication with them after several attempts.
                              Under this circumstance, I have no other alternative open but to communicate with you regarding this issue so that I may get the full validity benefit of the recharge value 998/-.

                              Yours faithfully

                              Krishnendu basak
                              Mob No:[protected]
                              Alternate mobile number:[protected]
                              C/o Late Balai Chandra basak
                              Village-Bansbari
                              Po+Dist-Malda
                              Pin-732101
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vikykam
                                Aug 25, 2021
                                Report
                                Copy

                                I am unable to send port message from my bsnl number to 1900.
                                I am trying this for a week now, my balance well above 50 rupees, but I couldn't send message to 1900.
                                BSNL is blocking me from porting my number.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Koushik bk
                                  Aug 25, 2021
                                  Report
                                  Copy

                                  Dear Authority,
                                  This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .
                                  For this I will be very thankful to you, please oblige.

                                  Yours truly
                                  Koushik bk
                                  #751 5th cross anjaneya badavane
                                  Davangere-04
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    ShobhitVerma1993
                                    Aug 24, 2021
                                    Report
                                    Copy

                                    I was trying to send port sms, but bsnl has blocked messaging to trai. I have recharged and ₹30 balance is there . I have tried to send msg to my other number and it was sent. BSNL customer service is just for name, even after 5mins of waiting no one picked so have to hang up.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Aug 24, 2021
                                    Updated by ShobhitVerma1993
                                    How it is marked as Resolved, i just submitted it. Full Fraud site
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      birendra69
                                      Aug 24, 2021
                                      Report
                                      Copy

                                      Dear Sir,
                                      I have lost my Sim card which was having BSNL 397 pack recharge . I request you to kindly block my SIM to avoid misuse of my number.
                                      My number is [[protected]]. Please help me in this concern.
                                      With thanks,

                                      BIRENDRA THAKUR
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Krishnendu Basak
                                        Aug 23, 2021
                                        Report
                                        Copy

                                        Sir/Madam,
                                        I had recharge Re 998/- for internet facility in my mobile no:[protected] on dated 24.12.2020. At the time of recharge, as per as knowledge is concerned the validity was promised for 365 days. But unfortunately, after 20.08.2021 the internet facility has been totally stopped. I just could not understand why the internet facility has been stopped. I have tried to communicate it to customer care but have failed to make communication with them after several attempts. Under this circumstance, I have no other alternative open but to communicate with you regarding this issue so that I may get the full validity benefit of the recharge value 998/-.

                                        Yours faithfully
                                        Krishnendu basak Mob No:[protected]
                                        email id:basak.[protected]@gmail.com
                                        C/o Late Balai Chandra Batak village-BansbariPo+Dist-Malda Pin-732101
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit