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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 58

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S
Siddharth8909
Aug 17, 2021
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BSNL has blocked sending sms to 1900 for porting out to other operator.
I tried n failed 20-30 times re-sending a port out sms to 1900 from my BSNL Number. When contacted BSNL customer care they adviced me to recharge Rs 147/- plan or above to send sms to 1900. This so disgusting to hear that BSNL is playing such tricks to earn money by forcing their customers. Even After my Number being valid and having sufficient main balance they have blocked sending sms to 1900 to port out. So Disgusting. TRAI must take action against it sooner and punish them for such malpractice.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    sanje26
    from Mumbai, Maharashtra
    Aug 16, 2021
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    Address: Ludhiana

    Sir

    I have BSNL PREPAID NO. [protected] in Punjab State.

    Due to third class service of BSNL I wanted to port out of BSNL dated 16.8.2021 but no porting message was sent

    After contacting BSNL customer care, I came to know that I have to recharge my number Rs147/- for
    Porting out of it.

    Please let me what kind of policy this is?It is a sheer. Blackmailing from the BSNL.

    Please look into this matter and let me know the Solution

    Sanjeev Sharma
    [protected]@yahoo.co.in
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Tarunkhairwal
      Aug 16, 2021
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      Address: delhi

      Suddenly on 16.08.2021 my prepaid number stop working. when i was doing recharge then paytm shows that this number is not bsnl operator. pls help
      [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        B
        Bkhem
        Aug 16, 2021
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        Hello,
        I’m trying to port my BSNL number to a different operator, every time I send a port request on 1900 in the format - PORT, I get the error message of message not delivered.
        Please help, I need to urgently change the network
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          K
          Khyatitrivedi
          Aug 16, 2021
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          Hi,

          I am trying to send sms to 1900 via BSNL mobile number but it's getting failed.
          Unable to get UPC code.
          Kindly look into this issue.
          Mobile number: [protected]

          Regards,
          Khyati
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            Akashrao152
            Aug 15, 2021
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            I tried to port my number [protected] from bsnl to other carrier. But the sms is not sending. I recharged with 147 plan and also with ₹10 balance. I tried to contact them many times . They are not resolving my problem. This is problem with many customers. This is very bed behaviour.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              V
              Vishal 7866
              Aug 15, 2021
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              Address: Bsnl, Darbhanga bihar india

              I have corrected my services number as per my region bihar but still not able to send sms also i am not able to reset my network settings with help of the code
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                P
                Pradeep2389
                Aug 15, 2021
                Sep 9, 2023
                This thread was updated on Sep 9, 2023
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                Blocked of message to 1900

                Address: KIRIBURU, WEST SINGHBHUM, JHARKHAND

                The bsnl has blocked my messages to 1900 . I have more than 2 of BSNL connection in my name and I wanted to port my one of sim to jio so i send port message to 1900 the message showed an error so i tried 10-12 times then i contacted customer care firstly they said server error try after 24 hours and after that they said to recharge of 147 rs to send the message they said till you dont recharge 147 plan your message will not be send to trai....
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                pns1966
                from Ghugus, Maharashtra
                Aug 15, 2021
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                Address: Bsnl Office Nagpur (Sarfaraz Nawaz- Accntre),West Bengal

                I have received SMS from Cell Number-[protected] about KYC Updation and after making call on Mobile Number [protected], the fraudster asked me to open Google Play Store and activate the SIM KYC. The concerned fraudster was asking me to complete the procedure at the earliest. I have denied it and told him that I will do it later on.
                Later, it came to my Notice that it could be a fraud as I searched on internet.
                The screenshot of the SMS is attached herewith.
                I request herewith to take the necessary steps against the fraudster as they can defraud the other persons also by getting the details of Bank A/c.
                Regards,
                Pramod Sharma
                +1 photos
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                  ᴘʀɪʏᴀᴍ ɢᴀʀɢ
                  Aug 14, 2021
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                  The bsnl has blocked my messages to 1900 . I wanted to port my sim to vi so i send i message to 1900 the message showed an error so i tried 10-12 times then i contacted customer care they demanded 147 rs to send the message they said till you dont recharge 147 plan your message will not be send to trai. Then i contacted bsnl on Twitter the thet didn't reply . Please convey this message to bsnl that i won't be recharging any plan and i wanted that the my messages to 1900 should be unblocked immediately . Otherwise i would log a complaint to trai my mobile no is [protected]
                  +1 photos
                  Nov 30, 2021
                  Complaint marked as Resolved 
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                    D
                    Devinder Sandhu
                    Aug 14, 2021
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                    I want to PORT my bsnl number [protected] but the port message was not being sent and always ended up failing. I have been calling customer care since past few days when the call finally connected today, the rude employee asked me to recharge for 147 first and then only i will be able to send the PORT message. I have sufficient validity in my phone via the recharge of 75 and 14-15 rupees as main balance. Why should i recharge with 147 just to send one message? What kind of loot is that. Strict action should be taken against these companies.
                    +1 photos
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                      Pabanjyoti
                      Aug 13, 2021
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                      I am trying to port from BSNL as rheir service is very bad and little network coverage in my locality, but I am unable to get yhe UPC as they are blocking my messages to 1900. This evil and unethical tactic is very anoyying and they should be ashamed of this.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        S
                        Shreya Dhawan
                        Aug 13, 2021
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                        Even after having sufficient talktime, everytime when I try to send PORT mobile no to 1900, it shows failed to send.
                        Rest all calls and messages are going.
                        Plz resolve my problem.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Kanha190504
                          Aug 13, 2021
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                          Unable to send mnp sms to 1900

                          I have more than 80 rs as my balance and I am using my Sim for more than 2 years when I tried to send mnp sms ''PORT 978*****89'' to 1900 I was unable to send sms...
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                          drrajpaliwal
                          Aug 13, 2021
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                          Address: 1, Vinayak Vihar Behind Police Thana, Vinayak Vihar

                          BSNL का fiber पहले बोला गया कि BSNL की तरफ से भी router मिलेगा जिसका पैसा आपको बिल में आएगा, फिर किसीका (local vendor) कॉल आता है कि आप राऊटर और इंस्टालेशन का पैसा हमारे account में transfer करो 4300 rs और जो राऊटर same कंपनी का मार्केट में 1650 में मिल रहा हैं .
                          Installation charge wave hone ke bavjud bhi le rahe hai aur cable kaa bhi pura paisa aise me BSNL kaun lega
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            RM Rao
                            Aug 13, 2021
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                            Address: karnataka circle

                            From the past three days there is no signal for my prepaid mobile No[protected]. Incidentally this has happened after I complained about receiving unwanted SMS of Bajaj Finance through my mobile.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              A
                              Amrik Singh Sehdev
                              Aug 12, 2021
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                              Address: Yamuna Nagar. Haryana

                              Hi,

                              I m Amrik SINGH having the BSNL LANDLINE connection in my house having the broad band landline connection
                              No.[protected]
                              Customer a/c no. [protected]
                              Billing a/c no. [protected]
                              Day of commissioning :6-3-2021
                              Plan : FIBER_BASIC_PLUS

                              But, in the telephone bill,
                              the address of my residence is not correct, as i need the full address for giving the BSNL bill as a resident proof for my passport application.
                              the full adress of my resident is:
                              #120, PRITHVI NAGAR -B, FARAKHPUR, JAGADHRI WORK SHOP, YAMUNA NAGAR, 135002

                              Pl update the address as I have mentioned above.

                              so, plzzz help me in sorting out these problems... i will be waiting for ur help in the form of solution for my problems...

                              thanking u,
                              AMRIK SINGH

                              Aug 12, 2021
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Aug 13, 2021
                              Updated by Amrik Singh Sehdev                               Pl send my corrected address details on my email.as a token of complaint resolved.
                              Thanks
                              Amrik Singh
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                                H
                                Hussain29
                                Aug 12, 2021
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                                Address: BSNL GULBARGA KARNATAKA

                                Please solve my problem
                                Mujhe bsnl Gulbarga Karnataka network sahi tariqe se provides nahi karraha hai me PORT bhi nahi karsakta kyun k maine 1 year ka recharge karwaya hai.
                                Me chahta hun k bsnl k uper costumers ko network sahi tariqe se provide nahi karne ka or bar bar complaint karne k baad bhi response nahi dene ki wajah se consumer court ka raasta apnana chahta hun.
                                Dhannewaad
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  S
                                  Shivam.gupta
                                  Aug 12, 2021
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                                  BSNL is not allowing me to port my number, I even recharged (top up) for a minimum amount for porting my number but I am unable to send message to 1900. When I visited BSNL department in my locality, they said I need to get an unlimited recharge of Rs 157 minimum to get my number port and have atleast one month validity. I as a customer donot consider this as ethical and valid. It is simply charging an unreasonable amount from the outgoing customer. Action against bsnl is necessary.
                                  My contact no. [protected]
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                                    Sandesh R K
                                    Aug 12, 2021
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                                    Address: Sumukha (Paranda House), Nidle Post and village, Nidle, Dharmastala, Belthangady taluk

                                    The FTTH for connection[protected] was granted as on[protected]. The connection is working well. However, we still haven't got voice services along with it. Unfortunately here in Nidle post we don't have got signal strength from any network providers in this area and so landline connection/voice services is very essential.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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