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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 61

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Shunty12
Jul 29, 2021
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BSNL — trying MNP BSNL to another operator : not getting UPC after msg to 1900 my no is [protected]
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    Pranaw@cf
    Jul 29, 2021
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    Sir! I have recharged my mobile but I am not able to send messages as this is creating a lots of problems! Even I filed a complaint but no actions yet!🙃
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      Sudesh Kumar sonu
      Jul 28, 2021
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      Address: Parwanoo Himachal Pradesh

      Imaine New sim li hai jisme 2month ke liye data or calls free di hue hai lekin ye work nahi kr raha hai or jb complaint ke liye call kr rahe hai to call receive hi nahi ki ja rahi pls help me
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Mera sim work nahi kr raha jabki parso hi ye liya hai active ho gaya hai pr na call ho rahi hai or na hi net chal raha hai pls help
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        Akki2
        Jul 28, 2021
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        Address: Jhusni prayagraj

        Hi ConsumerCourt,

        I had planned to port my BSNL prepaid number([protected]) to Another operator.
        Thus I sent PORT to 1900. (10Jun)
        Even after 5-6 messages I couldn't get UPC code till now.

        I need this urgently.

        Regards
        Aman singh
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          prestin chacko sankarathil
          Jul 28, 2021
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          My prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help.
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            communicator05
            Jul 27, 2021
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            Hi,
            I have tried multiple times to send PORT message to 1900 from my BSNL number [protected]. Spoke to customer care also but no solutions. I think BSNL has purposely blocked the SMS to 1900 as I am able to send messages to any other numbers.
            Request direct BSNL to resolve the issue at the earliest
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              ajayvarghese
              Jul 27, 2021
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              It’s been a month since I have submitted all documents, paid the necessary amount and applied for a landline connection and still waiting for it to arrive.
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                Samar Upadhyay
                Jul 27, 2021
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                Address: A65/66

                I have many times call costumer care but there is no response about recharge. Many times they declined the call.please help me
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                  Sunil Bant
                  Jul 26, 2021
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                  Address: Kasaba keni Ankola

                  Worst network bsnl solve my worst network problem
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                    sourav2348
                    Jul 26, 2021
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                    Address: www.bsnl.co.in

                    This was regarding the bsnl prepaid broadband service, I am happy and prospective subscriber using prepaid broadband services at both kolkata and chennai. It was perfectly working fine and it stopped working from 17- Jul-2021. I have tried to contact the prepaid broadband team at bangalore by calling to their landline number., No one answers the call. And I had dropped mail also but there was no reply from the prepaid broadband team and issue still remains the same. There was other teams from bsnl who contacted me and got the relevant details to debug the issue. But still there was no progress from bsnl prepaid broadband team. Can someone from prepaid broadband team resolve the issue?
                    Jan 1, 2022
                    Complaint marked as Resolved 
                    My kolkata prepaid broadband amount of rs 2346 was refunded to my bank account. BSNL prepaid broadband has been stopped now totally.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      advega
                      Jul 26, 2021
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                      I have above BSNL landline number in Kolkata Circle.
                      It is dead for more than 2 years.
                      No action after several complaints.
                      Now-a-days, their complaint cell has also become unresponsive/non-existent.
                      But, bill is being generated every 2 months, and since I have ECS mode of bill payment, same is getting deducted from my bank account.
                      I want my connection to stop and my ECS to be revoked.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        Ragul75
                        Jul 25, 2021
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                        I have paid the bill amount for landline on 23/07/21.On my BSNL APP, it shows transaction as status "SUCCESS". But on website there is still shows payable amount.also they barred our outgoing facility and network connection.Here some of the details regards the problem:
                        Transaction ID: FCDR[protected]
                        Telephone Number:[protected]
                        Amount: ₹938
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          manoj bopche
                          Jul 24, 2021
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                          Address: Hivara dist.beed, Maharashtra

                          [protected] this is my sim card no.
                          Lost my mobile location is LADAKH Karu and time and date 23/July/2021 time 16.20 pm this time is lost my mobile.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            akcea
                            Jul 23, 2021
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                            Invoice No: SDCKL[protected]
                            Date of Incident: 17/07/2021

                            I noticed that a two-time payment has been made
                            for the bsnl landline bill payment. In total, Rs.2232
                            has been paid from my account instead of the Rs. 1116
                            in my bill. For one of these payments, the bill is attached.
                            The other one is shown in my bank statement but I did only get a failure message in the bsnl website.

                            Desirable solution: a full refund
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Aditya123321
                              Jul 23, 2021
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                              Respected Sir,

                              I have a BSNL pole in front of my house which is causing trouble in parking my car.
                              The pole is dead as per my knowledge.
                              Request you to kindly remove or shift the pole at the earliest.
                              Address - Sector 13, house no 404, Vasundhara, Ghaziabad 201012

                              Regards
                              Aditya
                              [protected]
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                                mohanan53
                                from Bhopal, Madhya Pradesh
                                Jul 23, 2021
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                                Address: Accounts Officer, Ahmedabad Telecom District, Telephone Bhavan 7th floor, Navrangpura, Ahmedabad-38006

                                Phone surrendered on 18/12/2020.
                                Credit Invoice No.WDCGJ[protected] dated 29/01/2021 of Rs.3249.18 issued to me.
                                Due date for payment was 16/02/2021
                                Continued follow up with Commercial Officer, Accounts Officer.
                                Bank account details provided on 16/02/2021
                                Refund Order RE[protected] dated 30/01/2021 for INR3249/- purported to have passed by AOTR that is internal matter of. BSNL.
                                PAYMENT ALONG WITH OVERDUE INTEREST @10% PER ANNU AS PER TRAI REAI RULES NOT RECEIVED.
                                +1 photos
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Jul 23, 2021
                                Updated by mohanan53
                                BSNL officials either take note of the complaints or being closed straight away without resolving or replying. Just payment not only releasing but behaves as if the refundable amount their own property. This is very dangerous for the survival of democracy in India. Pay my money back
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                                  alamelukrishna
                                  Jul 23, 2021
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                                  I recharged my prepaid mobile with Rs.429/- on 21/07/2021. but till now it has not reflected in my number. I provide the details below:

                                  Mobile number [protected]
                                  Amount recharged Rs.429/-
                                  Date of recharge 21/07/2021
                                  Mobikwik Transaction ID BSS[protected]
                                  Name ALAMELU KRISHNAMOORTHI

                                  I got confirmation mail of successful recharge from Mobikwik on 22/07/2021. The amount has been transferred from Indian Bank.
                                  As my previous plan expires today kindly check at your end and do the needful so that I can get the service without break.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Mahipal Bondili
                                    Jul 22, 2021
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                                    Iam holding pre-paid bsnl connection since 1 year.
                                    Iam facing problem to send SMS to 1900 from my bsnl mobile,
                                    PORT .
                                    eventhough the number is having sufficient balance amount,
                                    For your kind information, iam able to send SMS messges to other colleagues seamlessly without facing any problem. Only problem is being faced with sending message to 1900

                                    Kindly request you to look into this matter urgently...iam facing severe bsnl coverage issues at my location when in pressing need...

                                    Appreciate your quick support!!

                                    Thanks
                                    Mahipal
                                    [protected]
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                                      shahsyi
                                      Jul 22, 2021
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                                      Address: 4/1552, South Street. Pudumadam 623524

                                      Please note that even after many sms to 1900 to port out my prepaid mobile UPC code not generated .
                                      Here is the proof.
                                      Request for UPC for your mobile no. [protected] could not be processed. Please retry after some.
                                      Many times i sent sms to 1900 to port out but I didn't get UPC code.
                                      Kindly look I to my grivence and help me to get UPC code.
                                      Thank you
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                                        shahsyi
                                        Jul 22, 2021
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                                        Please note that UPC code for my BSNL prepaid sim [protected] is not generated after many attempts.
                                        Here is the proof.
                                        Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                                        I am tired of sending so many sms to 1900 to port out but still no response.
                                        Kindly look into my grivence and solve this issue
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