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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
Complaints 15969
Resolved
6089
Unresolved
9880
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 62

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P
pranjal95
Jul 21, 2021
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Address: Vill-Pakabangipara, P.O.-Bordoulguri,Pin-784145 Dist-Darrang(Assam)

When i send port msg to 1900... i received " your request for UPC has been delayed. Please wait while your request is being processed." after some times i get another one which is " Request for UPC for your mobile no. [protected] could not be processed. Please retry after sometime."
please gave me UPC id
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    pranjal95
    Jul 21, 2021
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    Address: vill- Pakabangipara p.o. - Bordoulguri Dist- Darrang State- Assam pin-784145
    Website: consumercomplaints.in

    When ever i send PORT 73******72 To 1900
    they send "Request for UPC for your mobile no.73******72 could not be processed. please retry after some time."
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      saral garg
      Jul 21, 2021
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      Address: Jhansi

      I port my Sim 10 days ago but still I am not able to recieve or call anyone networks are full but no incoming and outgoing activated yet.kindly resolve the issue Mobile no. Is [protected].
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        U
        Ujjwal Singh Patel
        Jul 21, 2021
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        Sir i am bsnl user from atleast 15 years yestarday i have recharge my number [protected] with amount 99 plan then also message not came while calling it says you have not registered on network HOPE YOU WILL SOLVE MY PROBLEM please sir please
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          Ujjwal Singh Patel
          Jul 20, 2021
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          Good evening sir .

          I am bsnl user from at least 10 years and today i have recharge with amount 99 rupees plan mobile no. Os [protected] and recharge is shown succesfull but message not came not able to call it is writing do not register on network
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            ayushraj9899
            Jul 20, 2021
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            Resolved

            I recharge mobile number [protected] With bsnl mobile app but not successful...i recharged with 118rs in which 4% discount was given and paid 114 rs... by
            +1 photos
            Aug 10, 2021
            Complaint marked as Resolved 
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Jul 20, 2021
            Updated by ayushraj9899             number last digit is 8 instead of 0
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              S
              Samved Patel
              Jul 20, 2021
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              Address: Village Balupura Post and Tahsil Meerganj District Bareilly UP 243504

              Please remove from contractual obligations service from my BSNL number, otherwise I will break my sim.
              +2 photos
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Jul 20, 2021
              Updated by Samved Patel               Remove contractual obligations from my BSNL mobile number

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                K
                Krishnanr379
                from Kollam, Kerala
                Jul 20, 2021
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                For the past 4 days I do not have H+ connection in Ranbambuli, Sindhudurg, Maharashtra. I am a doctor and BSNL is the only internet option for me. Kindly rectify the issue.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  R
                  rock 147
                  Jul 19, 2021
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                  Dear Sir/Madam,
                  I am a bsnl landline customer. Recently i paid my landline bill twice through two different online websites. I request you to refund my bill amount as soon as possible.

                  My bsnl account number is [[protected]] and telephone number is [[protected]] and Bill number is [NDCPB[protected]]. Below i have attached the proof of both the transactions
                  +1 photos
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Jul 19, 2021
                  Updated by rock 147                   Dear Sir/Madam,
                  I am a bsnl landline customer. Recently i paid my landline bill twice through two different online websites. I request you to refund my bill amount as soon as possible.

                  My bsnl account number is [[protected]] and telephone number is [[protected]] and Bill number is [NDCPB[protected]]. Below i have attached the proof of both the transactions

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                    B
                    bandanagohain
                    Jul 19, 2021
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                    Address: jorhat, assam

                    Hello,
                    I have paid bsnl landline bill (of telephone no. [protected] for the month of july 2021) on 17 july 2021 by using online bill pay facility from bsnl portal.
                    money was deducted from my bank account but the portal showed error and did not update it as paid. the portal still shows the bill as unpaid and no confirmation sms has come through.
                    requesting you now to provide information as to how to go about correcting this.
                    regards
                    bandana gohain
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                      K
                      Kuldip. [email protected]
                      from Kalanaur, Punjab
                      Jul 19, 2021
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                      Address: Kuldip Singh/Mohinder Singh, E7/500 Gali New Ranjir Pura-1 CHHEHARTA
                      Website: nil

                      Bsnl amritsar bill phone[protected] a/no [protected] plan[protected] gb rs 5332-00 due date[protected] govt empolyees 10% not less my bill detail me
                      please help me
                      thanks

                      kuldip singh/mohinder singh
                      e7/500 gali new ranjit pura-1
                      chheharta-143105 [amritsar ] pb
                      [protected]r[protected]m

                      date[protected]
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                        N
                        NandhuKishore
                        Jul 19, 2021
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                        Address: 32/28, Kumarasamy Raja Street, Shenoy nagar

                        We have Landline[protected] as well as BroadBand in our home. Facing broadband issues like connection intermittent or slow speed most of the time. Raised complaint a month back and they told it is resolved.
                        Facing the same issues again now. Need to permanent solution. cant raise complaint every time. please do the needful.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          V
                          Vsn2021
                          Jul 19, 2021
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                          Complaint No[protected]
                          Complaint Subtype : Phone Dead.
                          Created Date :[protected].

                          My complaint was not attended but marked as "Resolved". My phone still remain dead.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            R
                            Ramesh120
                            Jul 18, 2021
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                            Address: AT- qrt no 42443/4 type iii, PO- o f badmal, VIA- saintala

                            My phone is ok m don my monthly reacharge suddenly my bsnl sim is not working my number is [protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              B
                              Bhupendra5666
                              Jul 18, 2021
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                              Address: Firozabad

                              Bharat Fiber broadband is installed at my house for which the rental is 777 and 18% gst is charged separately. Within last 48 hours local vendors of bsnl are not able to provide net to me due to which I am facing lot of problem in working. And he is abusive. If this situation persists then I will not be able to work its a very bad experience frm bsnl really a disappointment
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                B
                                Bhupendra5666
                                Jul 18, 2021
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                                Address: Firozabad uttar pradesh 283203

                                Bharat Fiber broadband is installed at my house for which the rental is 777 and 18% gst is charged separately. Within last 48 hours local vendors of bsnl are not able to provide net to me due to which I am facing lot of problem in working. And he is abusive. If this situation persists then I will not be able to work please help
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  K
                                  Kashyapms
                                  Jul 17, 2021
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                                  Address: b-13/4 SONARPURA VARANASI

                                  I have given a complaint through telephone regarding non working the land line on 4/7/21, till today it was not solved and seprising that i got a message your problem was solved
                                  default tele phone number[protected]
                                  kindly do the need ful
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                                    P
                                    Paul_1
                                    Jul 17, 2021
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                                    Address: Hno 2185, 15 c

                                    Dear sir
                                    BSNL POLE is not being used in our premises from last 10 years . Every one around us is using airtel connection . Because if this pole, we are not able to park our car properly and there is already shortage of parking place.
                                    Hereby I would request you to remove the oole from the vicinity area and make a use of it somewhere else.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      S
                                      Srikanthreddie
                                      Jul 16, 2021
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                                      Have booking 5 t-shirts pls return my amount pls return back ny amount
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                                        G
                                        Gkvel
                                        Jul 16, 2021
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                                        Address: Villupuram, Tamil Nadu

                                        I see your message on 10/07/2021. I recharged my phone on 13/07/2021 at 666 pack. But caller tune is not activated yet.
                                        Bsnl customer care can't response.please activate caller tune my number
                                        +1 photos
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