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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 13, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
413
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 6

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M
Manikandan Gurumoorthy
from Chennai, Tamil Nadu
Aug 17, 2023
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Out of order

I'm using BSNL landline and it's getting dead often thrice in a month. I need this to be fixed and resolved immediately otherwise I have no choice of changing network. Thank You!...
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Address:NAMBILLY,OKKAL P O KALADY

My land line[protected] is not working from last 2 months and raised complaint through 198 several times and got the message, your complaint resolved. One guy came there and told, it is the cable laying through road.But every month you are sending bills for the fault phone.Pl arrange to repair my phone and waive the two months rent
I expect a immediate action and response in this matter.

C D BABY
[protected]...
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A
Ajay23535
from Nalgonda, Andhra Pradesh
Aug 10, 2023
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Recharge mistake

Address:nagar juna sagar

Dear bsnl,

i am writing to request a refund for an incorrect

mobile recharge that i made on[protected]. I accidentally

recharged the wrong mobile number [protected]

and would like to request a refund for the amount of 666

. The transaction id for this recharge is [protected]

thank you for your time and assistance in this mail....
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B
belkoni
Aug 7, 2023
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My Mobile number port

For more than last one hour I'm requesting to port my number [protected]. but only error I'm getting is your request cannot be processed, please retry after some time. Please help...
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N
North Rockers
Aug 4, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Accounts spreading communal Hatred

Address:Bangalore
Website:www.consumercomplaints.in

Hi Team of Consumer Complaints,

Please delete these below two accounts who are defaming one person continously through yours forum and that person already done FIR against them and also named yours website too in his complaint, i can share you the snapshot of FIR too.

So please delete these 3 accounts who are fake like and even they have tried to exort money too from that person, see these days many fake rape...
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Address:Lakhi Bhawan opposite Abhinandan Marriage Hall BDO Para Kulti Dist Paschim Bardhaman Pin 713343 West Bengal

Dear Sir/Madam,

This is to inform that there is Two BSNL telephone pole touching my boundary walls of my house which is of no use . People are able to clime through Pole and get inside my Boundary and steeling thing away from my house So I request you to urgently remove or relocate this telephone pole from the boundary of my house .

For this I will be very thankful to you, please oblige.

Location...
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P
Prashant2310
Aug 4, 2023
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Bsnl sim port UPI not garnered

Address:Bhopal

UPC cannot be generated as there is an active request for the change of ownership for this number....
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M
Madhusudan Barat
from Bankura, West Bengal
Aug 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation delay for FTTH connection (BSNL)

Address:Bankura, West Bengal

Sir,

I, Madhusudan Barat, requested a new land line connectionon on 30/07/2023 with service no[protected]. Till now I have not got the connection, staying in BANKURA DISTRICT WEST BENGAL. Couple of times I met the corresponding officer in the BANKURA BSNL exchange. But poor response from the officer and it is of no use. No proper answer from them. I am afraid till how many days it will take to get the connection. But in...
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J
JatinM87
Aug 3, 2023
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UPC code not getting generated or delayed

Getting error message:
Request for UPC for your mobile no. 8xxxxxxxxx could not be processed. Please retry after some time.

Already tried 10 times. BSNL office says to call customer care and customer care tells to visit BSNL office.
Complaint has been registered-docket number is-3G31AP300184 - BSNL...
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M
Manikandan Gurumoorthy
from Chennai, Tamil Nadu
Aug 2, 2023
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LL Dead

My landline #[protected] was out of order for past few days. Raised ticket thru BSNL portal however no resolution. Still problem persists. I have no choice of changing network if this is not resolved. Landline getting dead often twice in every two months once. Hope this will resolved soon....
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G
gulam0711
from Kolkata, West Bengal
Aug 1, 2023
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Remove or shift pole

Address:Garden reach road ward no 135 in front of mallick sons jewellers, Kolkata, West Bengal

Respected sir I warn you remove a landline pole in front of our street (gali) there we face a very problem to take out the dead body (janaza) remove or shift it . Otherwise we will cut that pole and take legal notice you to your company . We have also filed many complaints to our nearest police station and respected ward councillor rubina naaz (ward no135) please look into this matter its a huge problem for us make any action...
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H
Hariom S P
Aug 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is Debited but Recharge not done

I had done recharge of rs 147 on BSNL Selfcare app and done payment through google pay, my problem is that my amount is debited from my account but the recharge did'nt came. So I want that the money should be refunded to my account as soon as possible.

Date of transaction:- 28/07/2023
Recharge Amount:- 147
UPI Transaction ID:[protected]...
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G
gmk159
from Ahmedabad, Gujarat
Jul 30, 2023
Nov 4, 2023
This thread was updated on Nov 4, 2023
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Internet speed and connectivity issue

BSNL is not providing proper internet connection. Internet getting disconnected every few days. Complained is raised but there is no resolution to it...
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U
Umran1209
from Secunderabad, Telangana
Jul 27, 2023
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MNP UPC code not received

I am trying to port my number [protected] through 1900. Rather than receiving UPC code I am getting a message "Your request for UPC has been delayed" then wih "Request for UPC number cannot be processed". while deducting charges for sms also.

I want to get UPC code inorder to port...
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J
Jagajeeban Rout
Jul 23, 2023
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Validity recharge issue

Address:Taliha, Rambag, Jajpur(755014)

I recharged 65rs for 1 month on bsnl, but my money was lost but recharge and I got a message on the recharge number that 65rs recharge successful, your validity will be till 22/07/2023, but IRecharged on 22/07/2023, that's why you solve my problem quickly.

Ref.[protected]
And recharge with Rs.65 by [protected]
And recharged number is [protected]
Please selved my problem as soon as possible....
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D
drAmit karnik
Jul 19, 2023
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Mental harassment due to legal notice for pending bills

I got my landline [protected] ( Connection name : Shyam Karnik), disconnected in 2017, after paying all the current bills. Disconnection of line was done.

After a period of 6 years, i.e in July 2023, they have sent a legal notice of pending 2450 INR.
No previous intimation was done in all these years.
Also they never refunded the security deposit of INR 2000.

Our landline connection was in Baikunthpur...
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R
Raha_5
Jul 18, 2023
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Reverse recharge

Hello sir, I have done a wrong recharge plan on my bsnl mobile number, I have tried to contact through the complaint massage number but couldn't able to send it. Please help me to reclaim the amount of my reachrge, by mistake I have done a useless special recharge plan please help me to get the money back .
REV [protected][protected]...
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R
Raha_5
Jul 18, 2023
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Reserve recharge

Hello sir, I have done a wrong recharge plan on my bsnl mobile number and wants the money back ...I tried to contact the help line number through but the massage was not delivering. ..please help
REV[protected] [protected]...
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V
Vipin PC
Jul 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No accepting porting request

I have made several request to 1900 for UPC port from my BSNL mobile number. Just after sending getting the text I’m getting “ Your request for UPC has been delayed. Please wait while your request is being processed.” and then getting another message "Request for UPC for your mobile no. 994666**** could not be processed. Please retry after some time". Nothing more than that and the sms charges are still deducted. I have called up BSNL...
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C
Chaitanya999
Jul 17, 2023
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Not receiving UPC Number

Not receiving UPC Number from BSNL. Looks like they are doing it intentionally. A message comes saying 'delayed' and later another message saying 'could not process, try again'. This is repetitive and is common among most of the customers. It is continuing since last 2 yrs and this is violation of the regulations from TRAI....
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