Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 41%
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14628
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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1800 345 1500  [Landline]
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1800 345 1504  [Broadband]
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146
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1800 425 1957  [MPLS VPN]
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Phone:
Phone:
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Additional info

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar
+91 94 3102 4365
+91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh
+91 94 2520 1234
+91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh
+91 94 2502 4365
+91 94 2512 4365

Maharashtra
+91 94 2202 4365
+91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu
+91 94 4302 4365
+91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365

BSNL Head Office
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi
Tel: +91 94 4002 4365



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Customer satisfaction rating
41%
Complaints
14628
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0
Resolved
5998
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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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I want to port my Number from BSNL to other but I am not getting UPC code from BSNL every time I am getting answer like this
Request for UPC for your mobile no. could not be processed. Please retry after some time.
Its urgent to port my number to other because I am not getting strong enough network and I need to attend online classes . please do needful
May 22, 2021

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    I want to submit Complaint Positive Review Neutral Comment
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    Iam trying to send port code from last 45 days onwards, my huge amount wasted,
    Iam not getting UPC code from BSNL it's...
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    Hi,
    Last two weeks, daily i am trying to get UPC Code from my BSNL number,

    Getting a message
    “...
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    I had a BSNL Landline & Broadband connection which I surrendered in March 2020. At the time of disconnection, I have given my address details which has been same for more than 20 years. My mobile no. as well as Bank account details to them to give me the refund. IT HAS BEEN MORE THAN A YEAR SINCE I GOT MY CONNECTION DISCONNECTED. I have still NOT RECEIVED THE REFUND. When I connect with BSNL office or any of their employees, they say that you will get the refund soon on your address via a cheque. But no refund till today. Please help.
    Thanks.
    May 22, 2021

    Complaint Status

    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    May 22, 2021
    Updated by Hanishtbp
    My Mobile no. is [protected].
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      I want to submit Complaint Positive Review Neutral Comment
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      Your request for UPC has been delayed. Please wait while your request is being processed.

      All more than 10days,...
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      I tried to port from BSNL. When I send sms to 1900 reply comes "Your request for UPC has been delayed. Please wait while your request is being processed." And after some time another message comes "Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time. I have tried several times. But could not get UPC
      May 21, 2021

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        I tried to port from BSNL. When I send sms to 1900 reply comes "Your request for UPC has been delayed. Please wait while your request is being processed." And after some time another message comes "Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time. I have tried several times. But could not get UPC
        May 21, 2021

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          Fibre broadband in kumbakonam is very worst service .weekly thrice there is problem exist. Either slow speed, out of order...
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          Respected sir/madam,
          I have lost my BSNL sim card with my android phone, so please block the sim, no: [protected] immediately and as soon as possible so that no on can use it and no one will able to make the calls and also avoid the misuse.
          So please block my sim card i'm requesting u also. I will be really thankful to u also.
          Thanks
          May 21, 2021

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            Hi ConsumerCourt,

            I had planned to port my BSNL prepaid number([protected]) to Another operator.
            Thus I sent PORT to 1900.
            Even after 5-6 messages I couldn't get UPC code till now.

            I need this urgently.

            Thanks,
            Saran
            May 21, 2021

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            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Dear sir
              I have surrendered my BSNL ADSL[protected] on February 2021 and I have changed the connection to Bharat fiber still every month I am getting an SMS of bill payment
              May 21, 2021

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              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                I want to submit Complaint Positive Review Neutral Comment
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                Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time....
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                HI this is Suryakiran.Achanta
                Number [protected](bsnl)prepaid
                Iam trying to keep port request to change operator...
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                I need to PORT my mobile number from BSNL to other network. I send lots of messages to 1900 like 12 times and I got this reply...
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                Sir my number is [protected], , I am from Andhra Pradesh ..I am trying to port as the Bsnl signal is not good ...

                I am not getting UPC CODE when i sent SMS to 1900 ...

                Kindly provide UPC CODE
                May 20, 2021

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                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  I want to submit Complaint Positive Review Neutral Comment
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                  I am trying to change my bsnl number to airtel since two weeks I am unable to get upc code when I tried to call customer care...
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                  Respected madam/sir
                  Im from vijayawada, Andhra pradesh
                  In my area network is very slow
                  And getting 2g...
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                  I have been try to port my number from BSNL (AP & Telangana circle ) since the past 3 days and have sent a message to 1900...
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                  I am sending 4-5 from by bsnl number but i am not receving upc code for port
                  May 20, 2021

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                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    I want to submit Complaint Positive Review Neutral Comment
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                    I have been trying to port my BSNL prepaid no. since April 27. I have sent port message multiple times. I receive msg saying...
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