Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 41%
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14773
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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1800 345 1500  [Landline]
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1800 345 1504  [Broadband]
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1800 425 1957  [MPLS VPN]
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Phone:
Phone:
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Additional info

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar
+91 94 3102 4365
+91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh
+91 94 2520 1234
+91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh
+91 94 2502 4365
+91 94 2512 4365

Maharashtra
+91 94 2202 4365
+91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu
+91 94 4302 4365
+91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365

BSNL Head Office
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi
Tel: +91 94 4002 4365



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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41%
Complaints
14773
Pending
0
Resolved
6002
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Sir/Mam,
Few months earlier I just port my Jio number [protected] in BSNL I thought that BSNL network is awesome and it's provide me sufficient network but seriously I was wrong, I suffered in a trauma because of BSNL network and now after completion of 3 months/90 days my message is not going to 1900 to port and it is saying error why???? Now that's a big scam than any other first they ask you to join it's network because its plan is good than other networks but now... Please I also have active plan and also has sufficient talktime please take some action...🙏🏼
Jun 21, 2021

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    I do a bill payment of 353 throw phone pay and amount is deducted but payment is failed...
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    I'm from Aligarh area
    Tappal(202165), Aligarh

    Getting no mobile network not any single bar in our mobile...
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    Iam recharged two times but not working INCOMING & OUTGOING CALL NOT WORKING lz solve my problem
    Jun 21, 2021

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      BSN network not working
      Jun 20, 2021

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        [Resolved]

        Ami three day dhore UPC code pache na
        Pl my UPC code send
        Jun 23, 2021
        Complaint marked as Resolved 
        BSNL pH number 9091713841 Ami UPC pache na
        Jun 20, 2021

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          Bsnl network and internet acess problem
          Jun 20, 2021

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            I am trying to send a message for getting UPC (unique portability code). I want to port my bsnl number to any other operator....
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            Dear Sir/Madam,

            My contact number is [protected].

            Since last 15 fays I am trying to recharge...
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            I've been trying to port my number since last 2 months and the message itself doesn't get sent to 1900. When I went to the...
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            My broadband connection is not working from wednesday and i have registered complaints on bsnl website. Without resolving the connection issue they have resolved the ticket. Still internet is not working.
            Ticket number[protected]
            Jun 18, 2021

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              Network is slow and when electricity is gone the tower is going from H+ to E so please check the problem
              Jun 18, 2021

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                I am not able to send Port message from my BSNL Prepaid Mobile sim. I have tried several times by writing PORT to 1900.But the message sending failed each time. I have SMS balance & mobile validity in my BSNL sim. Inspite of these I am not able to port message. Pls guide.
                Jun 18, 2021

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                  My bsnl sim card's mobile number is [protected] .it's been more than 24 hours since no services is shown for my bsnl number while other sim cards are working fine .signal strength is very weak or no signal at all is shown . I can't make calls neither I'm able to use internet.please help me out on this issue.
                  Jun 18, 2021

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                    [protected] mera bsnl postpaid number h ispe incoming or outgoing call nhi ho rha h or network bhi nhi aa rha h maine bill bhi pay kr diya tha
                    Jun 18, 2021

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                      Hello i am hemant sarkar a school student who attends only classes from Maharashtra nagpur.
                      As i am student i need...
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                      I cannot send port message to 1900. Everytime I try to send it, it says message cannot be sent. I can send and recieve messages...
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                      Currently i am in Bihar and my Sim is from Rajasthan. I couldn't send port messages. All other messages are working properly. I went to CSC centre they told me Rajasthan BSNL has been blocked your number to send port message
                      .
                      Jun 17, 2021

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                        Emergency problems
                        Jun 17, 2021

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                          Sim uper emergency call a rahi wa network nahi show ho rihya va
                          Jun 17, 2021

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