Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Jul 5, 2026
Complaints 15982
Resolved
6091
Unresolved
9891
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
arupsarkar
from Gurgaon, Haryana
Jan 13, 2016
Resolved
Report
Copy
Resolved

Wrongly deducting amount from main balance in prepaid

My main balance of prepaid no [protected] of Rs 159 has been wrongly deducted. As I was downloading and having more than sufficient balance of 3G data, still I made another recharge of one GB before starting download. Receipt Number:[protected] Transaction ID: PGSM[protected] Transaction Date: [protected]:09:00 I tried several time to contact the customer care but every time I got the same answer that due to technical problem they...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mkuppuraju
from Chennai, Tamil Nadu
Jan 13, 2016
Report
Copy

Calls getting disconnected automatically after 2 mins during the call

Address: 627007
Website: www.bsnl.co.in

Hi, This is to bring to your notice. I use the BSNL postpaid mobile for the past three years. I didn't have any problem so far. But in recent days, the calls are automatically getting disconnected. This continues. As you may know, every single call is charged by BSNL. Due to the issue mentioned above, I am being over charged and that bothers me a lot financially as well as my respect towards hearer. Kindly sort this out. Feeback...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
Z
zeeetendra
from Noida, Uttar Pradesh
Jan 5, 2016
Report
Copy

Not connect 1507

Address: Gurgaon, Haryana, 122001
Website: www.bsnl.co.in

I bought a one prepaid sim no.is [protected] after two days network signal is showing then i called 1507 for self verification but never connect on this number, i tried two days but showing user busy all time... if possible please activate my new sim ...my alternate number is [protected] and address is - house no. 1011 sector 45 gurgaon dob 22/11/86.


Regards
jeetendra kumar
[protected]...
Helpful
47 other people found this review helpful
47 found this helpful
5 Comments
Report
Copy
Y
Yawar Mohammad Khan
from Ratlam, Madhya Pradesh
Dec 19, 2015
Report
Copy

Change of plan without any intimation and continuous slow speed.

Address: 462008

Dear Sir, I Yawar Mohammad Khan residing at 32, jinsi road jehangirabad, Bhopal-462008 MP is having a combo plan that is combo 999 under which i get 20 GB data at speed of 4 Mbps and after that reduced speed is 512 Kbps along with the land line telephone[protected] account no.[protected] ) incoming services. But since last few months my bill was unfortunately increased and my Data was reduced. Even after continuous calling to Call center...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anoop24
from Bengaluru, Karnataka
Nov 16, 2015
Report
Copy

Regarding sim loss and address

Address: Mirzapur, Uttar Pradesh, 231311

Dear bsnl My number [protected] had been losed i want to this number again, , please give me your address location mirzapur where i ll submit the documents and restart sim again, , Kindly give me your address where solve my query regarding SIM... Thank You, , , Anoop Kumar Sharma Quality Analyst Chunar Mirzapur....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarithahes
from Nagercoil, Tamil Nadu
Sep 27, 2015
Report
Copy

Internet is not working

Address: Kozhikode, Kerala

Sir, i'am saritha, we are freelancers we work for many firms, Since last one month my BSNL internet was not working properly, I was registered complain at least 4 times, but no use and nobody helps us . So we can't work properly, So we have huge loss in our business....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjunath Ampar
Sep 23, 2015
Report
Copy

Refund of Sevurity deposit and excess money held on my postpaid mobile 9440439555

I am a post paid customer from BSNL AP circle and my mobile number is [protected] I have ported in to BSNL bangalore circle and upon porting in they collected deposit of Rs.500 again . They have also asked me to pay extra for bill charges after the last bill amounting to Rs.633. I have to get the deposit refund and excess amount in my account number[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Haneef Chinna
from Guntur, Andhra Pradesh
Sep 4, 2015
Resolved
Report
Copy
Resolved

Sms sending issue

Address: Guntur, Andhra Pradesh

My mobile number is [protected] i am unable to send message to only one num i.e., [protected] its my wife number the message will be sent to from my mobile but there is no delivery of sms i have checked block list and everything else i had contacted even bsnl customer care service 3 times when i called for first time on this issue the problem was rectified but only for 2 days after that the issue repeated then i confirmed that problem is with...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
adarshbal
from Phagwara, Punjab
Aug 24, 2015
Report
Copy

Broadband poor serviceability

Address: Dehradun, Uttarakhand

I have a broadband connnection with landline No.[protected] as a Combo. Quite often I find that my internet does not get connnected as and when I need it. When the unserviceability continues for over 24 hours I generally make a complaint for it's rectification. Every time I am given a complaint No.and also receive an SMS stating that the complaint on your phone has been assigned to BSNL Staff Shri.KESHWANAND, mobile No.[protected]. When I...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sdarshan
from Chandigarh, Chandigarh
Aug 2, 2015
Report
Copy

Request for Do not distrub facility

Address: Bathinda, Punjab

sir, i am subscriber of BSNL mobile service and my mobile no.[protected]. I requested the service provider BSNL for activating do not disturb facility on 28th Feb. 2015 as i am getting unlimited message e.g. 1. sunny leaone se bhi Khubsurat ladkiye se baat kijiye bina apna number bataye jaldi phone uthao aur call karo[protected],[protected],[protected] Suniye i love you ji, veer var, Sardar ji jaise superhit punjabi gaane sirf apne mobile...
Helpful
Found this helpful?
Write a comment
Report
Copy
Ajaick87
from Ernakulam, Kerala
Jun 26, 2015
Report
Copy

How to contact customer care?

Address: Ernakulam, Kerala

1503, [protected] this is the two num. of bsnl customer care. But the contacting method did't here. What is this? Hearing a message "they will appear this call after ___minutes and ending this call. Please open a way to contacting c care in 24 hrs....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shivaparvathi
Jun 15, 2015
Report
Copy

No sim card inserted/emergency calls only

Address: Bangalore, Karnataka

My Number is [protected].In most of the time I will be at udupi.Since service at udupi /HERGA is very poor I have ported my number to BSNL.Now the problem is different.In Bangalore I try call any body I am not able to get the number.I am receiving the message-sim card not inserted....
Helpful
9 other people found this review helpful
9 found this helpful
1 Comment
Report
Copy
C
ChandrakantPatil
from Kolhapur, Maharashtra
Jun 2, 2015
Report
Copy

Lease line Connection

Address: Kolhapur, Maharashtra

Dear Sir I have a Lease line Connection at Kode khurd post shenawade, tal gaganbawada, Dist Kolhapur 416206 My Telephone no is[protected] on the name of Chandrakant Dagadu Patil This lease line connection make faulty & permanent make disturb 3 to 4 time in a 6 month in Routine, When it make faulty I have make more call & give complaint regarding it to your kind office. If it make faulty after 5 pm on any day there is no reply on any mobile...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mkarmakar2000
from Delhi, Delhi
May 13, 2015
Report
Copy

bill without internet connection

Address: Howrah, West Bengal

I "Madhusudan karmakar" of 15, Kalitala lane, salkia, howrah - 711106, had taken BSNL internet connection on Telephone No: "26652848" against security deposite Rs.2280. Last bill I've paid on July, 2011, after that i have surrender this connection (though no receipt copy has been given to me) on base on this, BSNL has disconnection my connection, till date no BSLN internet has been use by me, unfortunately BSNL Advocate Mr. Kalindi Sharma...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
padmaraj1984
from Mumbai, Maharashtra
May 11, 2015
Report
Copy

WRONG RECHARGE REVERSAL

Address: Belgaum, Karnataka

Sir/Madam, my recharge flexi no. is[protected], I have done a wrong recharge for no., [protected] amount 200/- reference no. is [protected], for which I requested a reversal from BSNL, they told me the procedure but at first I was unable to send the message after contacting BSNL costumer care finally i was able to send the message, but then it wasn't accepted saying Transaction time duration should not be greater than 6 hours, after again...
Helpful
15 other people found this review helpful
15 found this helpful
9 Comments
Report
Copy
C
C.P.Beniwal JECRC University
from Basi, Rajasthan
Apr 23, 2015
Report
Copy

Broadband disconnection

Address: Jaipur, Rajasthan

Dear Sir/Madam,

We have submitted written broadband disconnection letter for our connection[protected] to Commercial Officer, customer care center, BSNL office, M.I.Road, Jaipur dated[protected].
We have deposited our last bill also but still our account not been disconnected, and we are receiving bill message every month then we have contacted to again customer care but not reply properly and told it will not be...
Helpful
8 other people found this review helpful
8 found this helpful
1 Comment
Report
Copy
P
paulparthy
from Robertsonpet, Karnataka
Apr 7, 2015
Report
Copy

Cannot Dial AT&T toll free number 000117 using BSNL Pre-Paid Calling SIM

Address: Bangalore, Karnataka

Hi, I cannot connect to the AT&T toll free 000117 for my conference Call using BSNL Pre-Paid. It just failed within few seconds after dialing. Customer Care they just don't respond properly, neither aware of the processes and I am bouncing back and forth. The response from Cust. care is just pathetic. I can dial the same toll free using Airtel, Vodafone, Tata Docomo w/o any charges and connects just fine but not Just with BSNL. Please...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi2602
from Kolkata, West Bengal
Mar 19, 2015
Report
Copy

refund of security deposit

Address: Khordha, Odisha

I have purchase a post-paid connection with security deposit of ₹500 on 04.03.2014 on 28.08.2014 I converted my no. To pre-paid with full bill payment. Next month bill was ₹-39. So I claim for the refund of security deposit and bal. Total 539. For this purpose, I contact to bsnl office and Customer Care also but Customer Care told that please contact bsnl office. And nobody is there to solve my problem. Till now I can not get refund. My...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
guruvidya
from Mumbai, Maharashtra
Feb 26, 2015
Report
Copy

Bill amount paid twice

Address: Chennai, Tamil Nadu

Hi,

I am Guruvidya N holding BSNLBroadband LAN # [protected] for about 5 years and have a query or concern to be raised to you.

I have paid my Jan 2015 billoutstanding bill amount of Rs.534.00 twice this month.
- First time through Net banking from HDFC bank on09-Feb-2015 and
- Second time also through direct payment fromHDFC bank through Utility bill services yesterday (24-Feb-2015)
...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
manuiiit
from Hyderabad, Telangana
Feb 15, 2015
Report
Copy

Number disabled saying not registered, using it since 5 years.

Address: Ajmer, Rajasthan

I have been using this number for the past 5 years. Last month I got a message "Not registered on network". I registered a complaint :2A17807262 which was opened on 17/1/2015 and closed with no action on 20/12015. They said there is no name associated with the number in bsnl records. Its not my fault that bsnl records are faulty. I have been uning this number for far too long and don't want to let it go because of bsnl'd fault. Please...
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy

Related businesses

Virgin Mobile India
2.7
(162)
Raysoni Enterprises
1
(205)
Tata Indicom
3
(1372)