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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jul 5, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 10

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P
papu0408
from Mumbai, Maharashtra
Mar 8, 2013
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Unable to send sms

Address: Chennai, Tamil Nadu

My number is [protected]. Took a new Prepaid connection yesterday on roamfree plan. I am unable to send sms to any number. Says Message not sent.im able to make calls, receive calls, receive sms. Please activate outgoing sms service. Tried in different handset, same problem. Unable to get connected to customer care...Keeps repeating same options...
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JoyGomes
from Bengaluru, Karnataka
Mar 8, 2013
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UNABLE TO LOGIN TO THE WEB PORTAL TO CHECK USAGE

Address: Karnataka

I was using data.bsnl.in web portal to check my bb usage till few months back without any problems. Recently when bsnl has changed his web portal i am not able to check my usage though i gave correct password. i am able to login to data.bsnl.in, successfully, but the web page request to use some other site to know about usage. in this new web page it doesnt accept my passowrd. i have tried plenty of time 1504 bsnl help line, but no executive...
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jswntsr
Feb 7, 2013
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Showing pending bill and send legal notice

Address: Patiala, Punjab

Legal notice pa/tr/p. cell (l)/ln/12-13/153

I jaswant singh was using[protected] under name of ram saran. bsnl showing 4133 amount pending but i want to say: no service no bill. if i used even a kb in any month then yes i will pay bill....
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kushcpd
from Jaipur, Rajasthan
Feb 5, 2013
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Unstable Internet Connection

Address: Barmer, Rajasthan

My name Chirag Dharwial, My Landline No is[protected]. I have Rs. 750 Unlimited internet Plan as wireless broadband. I am having some big issues from last 2-3 months with stable internet connection.

My internet disconnects itself after every 5-10 minutes. When I called Bsnl customer care & told them about problem, they said that it is server problem you have to face it till 10 PM, after that it will get stable.
br...
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Nakul Raj Sethi
from Pune, Maharashtra
Jan 10, 2013
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Recharge unsuccessful but amount deducted from bank account

Address: Kanchipuram, Tamil Nadu

My SIM validity has expired so to increase the validity I recharged my mobile online with STV 220 once but the recharge was unsuccessful and i got the message with reference no. [protected].Another time i tried to recharge with Plan continuation Nestham 180 days for validity extension. This time also recharge was failed with ref. no. [protected]. Both time the amount has been deducted from my account. The amount has not been refunded back...
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R
Raghurock
from Vidisha, Madhya Pradesh
Jan 6, 2013
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EXTRA CHARGES CUT PER MONTH

Address: Chandauli, Uttar Pradesh

I am using BSNL prepaid service. My mobile number is [protected]. On my number unexpected service has been started and 20 rupees are deducted every week on the name of live TV. My mobile handset does not support such functions. Many times we have called customer care and told to stop all of the services, they agreed but every week the same amount is being deducted. So we have stopped recharging the number from a month....
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satinderpal singh
from Pilani, Rajasthan
Dec 28, 2012
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internet not working properly

Address: SAS Nagar, Punjab

my internet conection is not working properly for phone no [protected] for which the problem is arising .the connection is terminated freequently in between the sesssion ,i made complaints in the bsnl site([protected]@bsnl.in) but of no use .

my alternate number is [protected] on which I will be available...
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anupamkakade
from Mumbai, Maharashtra
Oct 12, 2012
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No Refund after Landline Phone Disconnection

Address: Ahmednagar, Maharashtra

Hi ,

I was using the BSNL landline for a couple of years when I was staying in Loni Khurd (Tal Rahata , Dist Nagar). The number which i was owning was 272389 (std code 02422). I have disconnected the phone and submitted it back to BSNL office. I have completed all the formalities which are required during the disconnection of the phone. I was told by BSNL officers that I will be getting the deposit amount refunded in 6 months....
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rsomani
from Dhaulpur, Rajasthan
Oct 11, 2012
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BROADBAND & NET CONNECTIVITY

Address: Bhilwara, Rajasthan

PHONE NUMBER[protected] , 224430 , 223030 , 224799 BOTH NET & TEL-COME SERVICES ARE NOT AVAILABLE FROM DATED[protected] THAT'S REASON ALL WORK WILL BE PENDING & DELAY ALL GOVERNMENT TRANSACTIONS....
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tarunkanjolia
from Ludhiana, Punjab
Sep 13, 2012
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barred on outgoing call occasionally

Address: Allahabad, Uttar Pradesh

I am using prepaid mobile for last 2 years ([protected]).Suddenly, they barred my out going calls. I am in chandigarh form few month, doing job here, and using Roaming free plan. they even blocked the customer care call numbers also. And some time my SIM show as Invalid SIM. And when I try to contact customer care form chandigarh than call goes to Uttarakhand Customer instead o[censored]tterpradesh (Allahabad ) customer care.

Kindly...
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kcm1973
from Delhi, Delhi
Sep 11, 2012
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non refund of security deposit amount

Address: Cuttack, Odisha

Sub : Surrendering of WLL Phone[protected] & Harassment by BSNL staff

Dear Madam/Sir,
It is my obligatory duty to inform you that my dependant father (Ratnakar Maharana) is a consurmer of BSNL, Cuttack (WLL Ph No.[protected] since Dec 2005. Till recently due to frequent network/customer service problems and massive uses of mobiles we surrendered the above mentioned phone to SDO, Banki, Cuttack on 15 Jul 2010....
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R
Rickylpu
from Phagwara, Punjab
Aug 22, 2012
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STD BSNL to BSNL outgoing calls not working

Address: Punjab

Dear Sir,I am a student.....i reading in a collage as so far at my house........i useing a BSNL sim in punjab.... i don't call any other STD BSNL to BSNL number ......i have so many times calling customar care thay always tell me 24-48 hours your problem will be solve but nothing change of my number i have many days no comunicate at my home......so pls you have to do something for me as soon as u can........

MY NUMBER-[protected](BSNL)...
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S
sandypandy
from Delhi, Delhi
Aug 20, 2012
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inactive sim

Address: Sundargarh, Odisha

My cellone sim card is not being detected. The problem is not with the handset as I tried using another sim card in it. I have been using this BSNL cellone sim card ([protected]) for the last 2 years and today it suddenly became inactive. Please rectify the problem with the service at the earliest.

Thank you

sandeep kumar pandey...
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Sam Jayan
from Erattupetta, Kerala
Aug 11, 2012
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Slow Speed

Address: Pathanamthitta, Kerala

Sir, My name is Sam Jayan.. My Phone number [protected].. i get a new connection in BSNL broadband(500 Combo Plan) before 2 weeks.. First 2 weeks.. its working good condition and getting a maximum speed.. bt friday morning the connection was losted.. i compliant that time.. some times after that was solved.. bt that time our network speed low and very less.. too many time will get a page opend..i am compliant second time.. but they will not...
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A.G.Govindaraja setty
from Bengaluru, Karnataka
Aug 2, 2012
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Refund of Deposit amount

Address: Karnataka

I am A.G.Govindaraja Setty, residing in Bangalore - 560076. I am visiting faculty for Yoga in Indian Institute of Mangagement, Bangalore. I had BSNL landline connection bearing phone number[protected]. On 31st March 2012, I surrendered my landline to BSNL, IIMB telephone exchange, Bangalore - 560076. Till date, I have not been refunded with the deposit amount of Rs.2000/-. I humbly request the concerned to look into in this regard and...
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karthikeyan 22
from Chennai, Tamil Nadu
Aug 1, 2012
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Landline is not working

Address: Chennai, Tamil Nadu

My Landline device which bsnl provided is not working properly and has major problems. Now for the past one month its not working and we cant able to make calls too. I have made so many complaints regarding this device and to replace it. But the officials there saying to buy a new landline device and they cant provide it. Is BSNL wont provide laldline device or local officials r cheatig us not giving the device?...
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shivani upadhyay
Jul 21, 2012
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PUK code

Address: Hyderabad, Andhra Pradesh

My sim is blocked.kindly send me my PUK code as soon as possible.my sim number is[protected]...
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Sharma Amarjeet
from Mumbai, Maharashtra
Jul 21, 2012
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Excessive postpaid bill

Address: Mandi, Himachal Pradesh

I want to lodge a complaint against bsnl hp circle. BSNL provides a post paid mobile service to our organization in the name and style Project Tarang. My mobile no under that scheme was [protected] & my credit limit was 5000/. In the month of may and June I got surprise when I received a sms in which the latter informed me that my bill was outstanding of Rs. 62,000 ppr.The bsnl has neither made any sms when my bill reach near the credit...
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sathish_bsnl2401295
from Chennai, Tamil Nadu
Jun 22, 2012
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Landline not working

Address: Salem, Tamil Nadu

Land line number[protected] is not wokring for past 3 weeks. I have registered the complatint in gorimedu office, so for no-one has attempted to solve this issue. It shows very very poor & worst customer care service from BSNL salem branch.

-Sathishkumar
[protected]...
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VidhyaM
from Bengaluru, Karnataka
Jun 18, 2012
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no signal in mobile

Address: Karnataka

I ported in my mobile number ([protected]) to BSNL on 1st week of june 2012.

Upon recharge( 1st after porting ) i got a message from BX-INBSNL indicating that my plan is changed from MNP_GENL_KTK to 2G_per_min_frc48_ktk and that the new plan is effective from Thursday June 14, 10:36:59 IST 2012.

The mobile got activated but I had singnal only for about 2 hours the same day and the signal was dead after that...
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