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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 10

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T
tushar rawat
May 21, 2023
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My mobile number is:[protected],
UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
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    T
    tushar rawat
    May 20, 2023
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    My mobile number is:[protected].
    UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
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      V
      vnema2003
      May 18, 2023
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      I Vaibhav Nema On 05/05/2023 at 1:30pm to 2:30pm, lost my Realme 9 Pro 5G mobile phone at Solapur bus stand. Along with the mobile i lost my BSNL number (sim) [protected] and [protected]. Now i want block these number to avoid any misuse. My credential are as follow-
      Vaibhav Nema [[protected], [protected]@gmail.com]
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        L
        lupinbalu
        from Kakinada, Andhra Pradesh
        May 16, 2023
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        Address: , P V Ramana #65-14-13/6, Dwaraka nagar, old Sai kirana shop, uppiluri vari street, Kakinada- 533003

        Dear sir,
        Unused Bsnl pole causes My home construction disturbance and facing vehicles unloading problem, kindly remove or relocate. My home address, P V Ramana #65-14-13/6, Dwaraka nagar, old Sai kirana shop, uppiluri vari street, Kakinada- 533003, ph.[protected].
        Kindly do the help and resolve problem
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          J
          jebajebax
          May 16, 2023
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          I'm trying to port my bsnl number to some other to network. when I sent PORT to 1900 I get request delayed and cannot be processed messages. Each sms is charged (rs. 1.800). How many sms I need to send?? I tried to lodge complaint thro' online and thro their compliant number also. None worked! VERY POOR service from BSNL. Please resolve at the earliest.
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            R
            Ramiish
            May 16, 2023
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            Address: Chennai

            I tried 3 times to generate the PORT request to 1900 and meet all the port requirements. All 3 times I am getting the following messages:

            1) Your request for UPC has been delayed. Please wait while your request is being processed.

            2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              A
              AruSat
              May 15, 2023
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              Rs 107 recharge money has been debited from my account but I didn't receive any recharge yet..
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                B
                Bhushan wadile
                from Nashik Road, Maharashtra
                May 11, 2023
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                Address: Nashik road

                My name is bhushan wadile and my sim no is[protected]. I was port my sim card to BSNL and I have to give some calling issue.during calling the call was automatically disconnect and not active longer time. I was change another bsnl sim to my mobile phone and they worked properly so this was not my mobile problem this is sim issue. So l was requesting you solve my problem.
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                  K
                  Kalaivannan Gabriel
                  May 8, 2023
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                  12-Status-diamter-end-user-service-denied - BSNL - Recharge

                  Address: 16 Third Cross, Jayamoorthy Raja Nagar, Puducherry 605004
                  Website: bsnl.in

                  PGSM[protected] [protected]:20:02 [protected] 107
                  PGSM[protected] [protected]:11:45 [protected] 107
                  PGSM[protected] [protected]:51:17 [protected] 107

                  The above transaction is made by me on various dates. Always, the following error occured '12-STATUS-DIAMETER_END_USER_SERVICE_DENIED'.

                  During February 2023, two times failed. Money not refunded. Is SIM card issue? What is the problem?...
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                  A
                  aaa_rd123
                  from Pune, Maharashtra
                  May 8, 2023
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                  As on 25 march 2023, we have given application for shifting the BSNL broadband connection.Third party vendor Yogiraj telecom people said, it will take 8 days .Before that on phone call we requested to come and shift the connection.Again on 10th april we put grievance on BSNL portal ref no
                  BSNL-MH-2023-CU-XXXXXXXXX, in this the resolution given by them
                  "reply received from the concerned section, " vendor person is ready for shifting but the subscriber told him that a family member is ill, I will contact you .But the subscriber never contacted me or the vendor for shifting work I will send a vendor person for shifting work." AS WE NEVER RECEIVED A CALL FROM VENDOR AND NONE OF THE FAMILY MEMBER ARE ILL.THE TOTAL FRAUD IS GOING ON IN THE NAME OF GRIEVANCE .INSPITE OF THAT WE ARE CONTINUOSLY CALLING TO BSNL THIRD PARTY VENDOR AND NOW THEY ARE NOT REPLYING US ALSO.IT'S NOW ONE AND HALF MONTH NBUT STILL NO ONE CAME AND THE BILL IS COMING EVERY MONTH WITHOUT USAGE.
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                    D
                    dumpa srinivasarao
                    from Srikakulam, Andhra Pradesh
                    May 6, 2023
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                    Address: bsnl all india
                    Website: bsnl portal

                    Fiber net not working properly mostly disconnected regularly billing not properl in the last march month i have paid 721 rupees bill at march second
                    after 26 days i got bill amount of 1442 rupees in march month i have paid total 2163 rupees, my actual month bill was only 721 by upi service phonepay through i have paid after success ful trancession no body will give anser from phone pay also, from bsnl also not giving me proper anser about my 721 rupees
                    my fiber net number [protected]
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                      V
                      Vaishnavi VS
                      from Delhi, Delhi
                      May 4, 2023
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                      I have taken connection - fiber broadband service from BSNL and paying amount every month to them, but I am getting LOS every days in a month, they are saying equipment failure or no electricity, I am not able to work properly because of this issue, not only me nearby homes are also facing the same issue because of them we again spending and recharging the mobiles and Jio Wi-Fi for internet and even if we call the technician the JTO no one is responding properly to the issue. if we register the complaint to customer care, they are taking it and next day I am getting a message its resolved, but it will not resolve so I am again spending time to complaint the same matter to BSNL but till now no proper measure has been taken from BSNL side. In state Kerala, Kollam district and Chunda are I have applied the connection from the BSNL office in Chunda I am getting the connection issue as far as I know. for your reference attaching my Bsnl connection number[protected].
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                        A
                        ANILPENTAM02
                        May 3, 2023
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                        Address: Near Church

                        Respect Sir/Madam
                        Location : Golnaka, Near church, Amberpet, Hyderabad

                        I (ANIL KUMAR PENTAM), request you to remove the abandoned Telephone pole infront of my building cunstruction site and its unused pole.

                        I request to remove as soon as possible or grant permission to remove by ourselves and submit the pole to BSNL exchange office Amberpet.

                        Location : H.no.2-2-1090/A/14/1, Golnaka, Near Church, Amberpet, Hyderabad, 500013

                        Sincerely
                        ANIL KUMAR PENTAM
                        Mobil [[protected]]
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                          P
                          piyushraj4598
                          from BHAGALPUR, Bihar
                          May 3, 2023
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                          Address: Laluchak, Gumti No.12, Bhatta Road, Bhagalpur, Bihar, 812001 Landmark - Near Kaali Mandir

                          Dear sir/madam,

                          This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below.

                          Address-
                          At - Laluchak, Gumti No.12, Bhatta Road, Bhagalpur, Bihar, 812001
                          Landmark - Near Kaali Mandir

                          Regards'

                          Om Prakash Pandit
                          Laluchak, Gumti No.12, Bhatta Road, Bhagalpur, Bihar, 812001
                          Landmark - Near Kaali Mandir
                          Phone - [protected] / [protected]
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                            D
                            DurgaPrasad RV
                            May 2, 2023
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                            Multiple requests sent, but BSNL is not giving UPC Code. please find the message I am getting from service provider.

                            Request for UPC for your mobile no. 80XXX1XXX7 could not be processed. Please retry after some time.
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                              R
                              rain2277
                              May 2, 2023
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                              Resolved

                              I have tried to generate UPC code for porting mobile number for 5 times but getting the following messages

                              1) Your request for UPC has been delayed. Please wait while your request is being processed.

                              2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
                              May 2, 2023
                              Complaint marked as Resolved 
                              Resolved on its own
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                                R
                                Rajesh1412
                                May 2, 2023
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                                Everytime I try to send sms for mobile number port request I am getting two msg as 1.Your request for UPC has been delayed. Please wait while your request is being processed.2. Request for UPC for your mobile no. 8508...44 could not be processed. Please retry after some time. I need to port since bsnl is not having esim facility.
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                                  K
                                  Kiran Kumar Perada
                                  May 1, 2023
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                                  I have tried to generate UPC number 5 times, but every time getting below 2 messages

                                  1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                  2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

                                  I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got reply that they don't know about issue and no timeline to resolve this issue.
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                                    D
                                    David.
                                    Apr 30, 2023
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                                    Address: Bsnl Bhavan GJ8V+W8Q, Eluru Rd, Machavaram, Vijayawada, Andhra Pradesh 520004 Contact number +918662475990 and 0866 244 4599 Email id : cmdcomplaints
                                    Website: bsnl.co.in

                                    Bsnl doesn't even responding to the National Department of Consumer Affairs Complaints even, in this way they are living and bsnl doesn't care about their valuable trusted customers and i am rising the number of compliments and requests through out the bsnl customer service support and gone to Bsnl Bhavan and i submitted the letters to cmd bsnl but no one is providing the proper service and not responding. From past 3 to 5 months continuesly i am rising compliments but no one is resolving the bsnl internet and network issues at Mvr college of engineering and technology paritala and talking with me in rude behaviour by their people, someone is call me from Bsnl and asking the roof place of our Mvr college of engineering and technology paritala, what the need of ous to provide the roof to the bsnl, and they are not constructing the bsnl network tower on the ground level at nearby of Mvr college, the bsnl only saying as we only construct the tower on roofs who given the permission to bsnl for constructing the network towers on roofs by their bsnl roof towers radiation which leads to cancer and brain dead and other long run permanent diseases to the people why the bsnl doesn't care about that health to their customers and please order to bsnl to stop the constructing of network towers on buildings roofs and they are misleading the people with their misleading advertisements such as selling bsnl sims as 4g network and providing 3g services in urban areas and provides 2g services at rural areas, selling the recharge vouchers at the high price range of 5g network which was provided by other network providers and bsnl providing 2g and 3g services at high prices, and they are telling in the calls as Bsnl Connecting India but they doesn't even connect the two part's in india such as One Vijayawada city and paritala Village which is just far away 30 km then how the bsnl will connect the whole thousands of kms india. Bsnl providing 3g and 3g+ services in urban areas but they are showing as Bsnl 4g on peoples mobiles and even 4g volte is not working to all numbers when we call to them, Please take the necessary action steps on bsnl and ban them permanently from India it's my humble request to you Department of National Consumer Affairs
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                                      David.
                                      Apr 30, 2023
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                                      Address: Bsnl Bhavan GJ8V+W8Q, Eluru Rd, Machavaram, Vijayawada, Andhra Pradesh 520004 Contact number +918662475990 and 0866 244 4599 Email id : cmdcomplaints

                                      I rise the number of compliments and requests through out the bsnl customer service support and gone to Bsnl Bhavan but no one is providing the proper service and not responding. From past 3 to 4 months i am rising compliments but no one is resolving the bsnl network issue at Mvr college of engineering and technology and taking with me in rude behaviour. And they are misleading the people with their misleading advertisements such as selling bsnl sims as 4g network and providing 3g services in urban areas and provides 2g services at rural areas, selling the recharge vouchers at the high price range of 5g network by other network providers and providing 2g and 3g services at high prices, and they are telling in the calls as Bsnl Connecting India but they doesn't even connect the two part's in india such as One Vijayawada city and paritala Village which is just far away 30 km then how the bsnl will connect the whole thousands of kms india. Please take the necessary action steps on bsnl and ban them permanently from India it's my humble request to you National Consumer court.
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