Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 40%
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14917
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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1800 345 1500  [Landline]
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250
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1800 345 1504  [Broadband]
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148
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144
1800 425 1957  [MPLS VPN]
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33
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62
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68

Phone:
Phone:
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Additional info

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar
+91 94 3102 4365
+91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh
+91 94 2520 1234
+91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh
+91 94 2502 4365
+91 94 2512 4365

Maharashtra
+91 94 2202 4365
+91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu
+91 94 4302 4365
+91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365

BSNL Head Office
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi
Tel: +91 94 4002 4365



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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40%
Complaints
14917
Pending
0
Resolved
6016
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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My phone is ok m don my monthly reacharge suddenly my bsnl sim is not working my number is [protected]
Jul 18, 2021

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    Bharat Fiber broadband is installed at my house for which the rental is 777 and 18% gst is charged separately. Within last 48 hours local vendors of bsnl are not able to provide net to me due to which I am facing lot of problem in working. And he is abusive. If this situation persists then I will not be able to work its a very bad experience frm bsnl really a disappointment
    Jul 18, 2021

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      Bharat Fiber broadband is installed at my house for which the rental is 777 and 18% gst is charged separately. Within last 48 hours local vendors of bsnl are not able to provide net to me due to which I am facing lot of problem in working. And he is abusive. If this situation persists then I will not be able to work please help
      Jul 18, 2021

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        I have given a complaint through telephone regarding non working the land line on 4/7/21, till today it was not solved and seprising that i got a message your problem was solved
        default tele phone number[protected]
        kindly do the need ful
        Jul 17, 2021

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          Dear sir
          BSNL POLE is not being used in our premises from last 10 years . Every one around us is using airtel connection . Because if this pole, we are not able to park our car properly and there is already shortage of parking place.
          Hereby I would request you to remove the oole from the vicinity area and make a use of it somewhere else.
          Jul 17, 2021

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            Have booking 5 t-shirts pls return my amount pls return back ny amount
            Jul 16, 2021

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              I see your message on 10/07/2021. I recharged my phone on 13/07/2021 at 666 pack. But caller tune is not activated yet.br...
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              Dear sir please check I'm not sending any massage
              Jul 15, 2021

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                Sir
                I recharge my BSNL prepaid mob No. [protected] through net banking of SBI with transaction reference ID- UHB8359482...
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                I have been trying to port my phone number from Bsnl but everytime I get a message from 1901 that my request couldn't been processed, Please try after some time. So Please resolve this problem.
                Jul 15, 2021

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                  I was recharging my prepaid bsnl number for ₹100 on 14th July 2021 it was showing that the payment was successful but recharge not done . Plss do the required process and refund the amount debited from my account.
                  Jul 14, 2021

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                    Dear Sir/Madam,
                    I located in AT POST- ANJANSINGI TQ.DHAMANGAON RLY, DIST AM RAVATI, Maharashtra having pin code 444709 .Sir, We have a bsnl 3G tower in our small village having population of 10-20thousand. But after every 2-3 days, it does not show any range. Now also, since 3days we do not have bsnl coverage. Also coverage fluctuates a lot, also signal strength is less. There is bsnl office near tower, but no bsnl officer is there on duty, they only comes in a week on duty.

                    Name : Sumedh Patil
                    Mobile: [protected]
                    Jul 14, 2021

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                      [Resolved]

                      Rajesh saini I am not receiving and sending any message on bsnl sim...I, all complain to bsnl company but they didn't give any solution 4 days has passed I am unable to receive any message Pls start my message service as soon as possible
                      Jul 15, 2021
                      Complaint marked as Resolved 
                      Jul 14, 2021

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                        This is Pothineni Srinivasa Rao a Resident of Karumanchi Village, having BSNL Landline Connection in my name, in Ongole Circle.
                        Dis-Connected BSNL Landline Number Details STD Code 08592, Landline Number 277081

                        On 24th May, 2021, BSNL Dis-Connected Landline Connection with out informing. Landline Phone number does not have any dues and We are paying the Monthly BSNL Bills regularly with out any dues left

                        Because of Dis-Connection of BSNL Landline Connection, me and my family faced Mental Agony, because of this my carrer being disturbed. For the Mental Agony request the Court provide me with 75000/- as compensation from BSNL
                        Jul 14, 2021

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                          I need to port my phone no. away from BSNL. Every time I send porting msg to 1900 from my BSNL no. I receive a message from...
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                          Dear Sir/Mam,

                          Myself Dr.Rajlaxmi Paikray want to generate UPC CODE for my Number [protected] but getting UPC...
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                          Hi Sir

                          I have send message Many times for PORT to 1900, but not received PORT CODE .
                          Even I am trying...
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                          Hi Sir/Ma'am,

                          I have send message Many times for PORT to 1900, but not received PORT CODE .
                          Even I...
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                          I have BSNL sim [protected] and the validity of the period was expired and I haveonline extended the validity with Rs.92/- charge on 05.07.2021 but the validity was not extended for three months. Afterward I recharged the sim with plan for Rs.319/- for 75 days on 11.07.2021 and credited in my account. You are requested to please look in to the matter and resolve the issue at the earliest.

                          Mob No [protected]
                          Jul 12, 2021

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                            From yesterday my other BSNL prepaid sim is not working. Its showing no network however I am in good range and my phone is also working well. Kindly assist.
                            BSNL prepaid number [protected]
                            Jul 12, 2021

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