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Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 53%
Submit a Complaint
11315
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

Bharat Sanchar Nigam Ltd.

Website:
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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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1800 345 1500  [Landline]
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206
1800 345 1504  [Broadband]
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134
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1800 425 1957  [MPLS VPN]
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Phone:
Phone:
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Additional info

Assam +91 94 3502 4365

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar +91 94 3102 4365, +91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh +91 94 2520 1234, +91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh +91 94 2502 4365, +91 94 2512 4365

Maharashtra +91 94 2202 4365, +91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu +91 94 4302 4365, +91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365



BSNL Head Office

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi

Tel: +91 94 4002 4365



BSNL Mobile Complaints Number – 198



DataOne Broadband:
1800 424 1600

Sancharnet Help Desk Service: 1957

CellOne all India Helpline: 1 800 180 1503, 1 800 180 1503

BSNL BroadBand Helpline: 1800 345 1504 1504, 1800 345 1504



View More Information...

Customer satisfaction rating
53%
Complaints
11315
Pending
0
Resolved
5945
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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BSNL — Unable to send port message.

 krishnapriya s on Sep 27, 2020
Sir/madam,
I am a bsnl customer for more than 10 years. Recently, the network problem is very high. Hence i want...
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Bharat Sanchar Nigam [BSNL] — my recharge transaction failed

 Jabina Panchi on Sep 26, 2020
Sir
My is a prepaid bsnl no [protected] (Previously mtnl) number, on 17th september at 22:22hrs my brother had send...
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 sbhagavathy on Sep 25, 2020
Please tell us how to stop the bt-onmobl services. It is really irritating as lots of messages are falling in inbox.

Complaint Status


[Sep 25, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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     Nitha Joseph on Sep 25, 2020
    I am trying to port from bsnl to other network. My number is [protected].
    I have been trying for months now. Upc code is not received.
    Its very urgent, as i have very bad network for bsnl and all logins are related to this number where i don't receive otp even.

    I have send multiple port request to 1900. Pls help.

    Complaint Status


    [Sep 25, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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       Tanuja S on Sep 25, 2020
      Hi sir/madam. I am living in rly kodur, kadapa district, andhrapradesh. I've poor network here... 3g is not available. If i'm in my home only 2g is available. So that i couldn't able to get internet access. Kindly resolve this issue.
      Thank you.

      Complaint Status


      [Sep 25, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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        Bharat Sanchar Nigam [BSNL] — bsnl telephone and broadband is completely dead

         helsa mathews on Sep 25, 2020
        Hello
        I am a loyal bsnl customer since 1998. I am a teacher by profession and i am finding it extremely difficult to...
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        Bharat Sanchar Nigam [BSNL] — Improper behaviour and improper service

         Debashree Saikia on Sep 24, 2020
        Telephone no.[protected]
        Account holder : debashree saikia
        Branch : bsnl telephone exachange, avadi and...
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        Bharat Sanchar Nigam [BSNL] — Wanted a new connection of phone and Broadband

         Vishmith Rai on Sep 23, 2020
        Since the pandemic I have got to work from home and was willing to install new landline connection to get the broadband. Hence,...
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        Bharat Sanchar Nigam [BSNL] — deactivating bt onmobl service

         Ajusha on Sep 22, 2020
        I tried to deactivate the bt onmobl cricket services of bsnl in all the ways they provided in their websites and their customer...
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         Panta on Sep 22, 2020
        Landline [protected] dead for 5 months, paying bill regularly, a heart patient, please help.

        Complaint Status


        [Sep 22, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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           Sushil Naikele on Sep 22, 2020
          I bought a sim card yesterday but still i am not getting the network on it. Tried network settings but didn't worked.

          Complaint Status


          [Sep 22, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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            Bharat Sanchar Nigam [BSNL] — bsnl - broadband modem fraud by bsnl employee

             Pavanic on Sep 21, 2020
            I had applied online, for bsnl broadband connection.
            Immediately i got a call from a bsnl employee and she explained...
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            Bharat Sanchar Nigam [BSNL] — recharge of rs.20 is successful but the amount is not credited to the account

             sudharshan25 on Sep 21, 2020
            Mobile no: [protected]
            Invoice no: ac[protected]
            Order id: fcvw[protected]
            Invoice date :[protected]br...
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             Sreeja Jayaraj on Sep 21, 2020
            I have requested for bsnl broadband connection a one and half month back (Bangalore jayanagar) but still its not provided, i am following up everyday now (One lady employee) she is not picking my phone also please make arrangement for connection or

            Complaint Status


            [Sep 21, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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               SINDA Anu Thomas on Sep 21, 2020
              Dear sir/madam
              I have accidently paid bsnl bill twice. Kindly refund the bill payment which is done 2 nd time kindly do the needful
              Regards
              Sinda thomas


              Bill paid twice
              Bill paid twice

              Complaint Status


              [Sep 21, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                 sgvrao on Sep 21, 2020
                I have made several complaints for my dead landline number[protected] since 25 august 2020 located at bhandara distt maharashtra. Complaint registration numbers are 1) sr # [protected], 2) sr# [protected], 3) [protected]. I receive a message that my complaint is resolved. But till today my phone is dead. I may be adequately compensated by waiver of telephone rental during this period, otherwise i will be forced to apply for disconnection.

                Complaint Status


                [Sep 21, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                  [Resolved]

                   Abhishek Deval on Sep 19, 2020
                  I want to port my mobile number from bsnl to airtel for which i am sending port message to 1900. But my request is being denied again and again. I have googled about the same and the solution was to leave a complaint in this forum as bsnl is ignoring our port request.

                  Please help me port my mobile number.

                  Thank you.


                  UPC not generated
                  Complaint marked as Resolved Sep 21, 2020
                  It was processed after 2 days of submitting complaint.

                  Complaint Status


                  [Sep 19, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                     Nandhu Gopal on Sep 19, 2020
                    I've been trying to port my sim to another service provider. Whenever i send a port message to 1900, it always comes out as "could not be processed."

                    Complaint Status


                    [Sep 19, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                      Bharat Sanchar Nigam [BSNL] — Online bill paid but showing not paid

                       Ankita Nimbole on Sep 18, 2020
                      Hi, i have paid the bill of broadband on 18 august then for the september i got invoice saying pending bill of last month.br...
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                       ATNagaraj on Sep 18, 2020
                      Dear sir/madam,

                      I am facing broadband issue in bsnl. I already raised one complaint bsnl service person are not response & that complaint not resolve and complaint was closed. Again i raised the complaint still nobody care about this issue.


                      Broadband issue 2 month not solved

                      Complaint Status


                      [Sep 19, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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