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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Jul 5, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 9

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V
VENKATESANSRINIVASAN
from Nellore, Andhra Pradesh
Jan 3, 2015
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NON RECEIPT OF LAND LINE REFUND OF DEPOSIT ON SURRENDER OF TELEPHONE NO.044/24897250 IN THE NAME OF A.R.DESIKAMANI

Address: Chennai, Tamil Nadu

I HAVE SURRENDERED MY LANDLINE TELEPHONE NO.24897250 ON20/08/2014 UNDER ORDER NUMBER [protected], UNDER ORDER ID: 1-5EQ112B IN THE NAME OF A.R.DESIMANI AND MY BILLING ACCOUNT IS [protected]. I WAS GIVEN A PROMISE THAT THE REFUND AMOUNT WILL BE CREDITED TO MY BANK ACCOUNT WITHIN ONE MONTH FROM THE DATE OF SURRENDERR. I AM STAYING IN SRIRANGAM. AND I TOOK PAINS THRICE TO VISIT YOUR BSNL OFFICE AT ASHOK NAGAR SPENDING RS.1000/- ON THREE OCCASIONS....
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Address: Ghaziabad, Uttar Pradesh

I had submitted an application for closure of broadband connection on telephone no.[protected] registered in the name of my father Dr. R.P.singhal, on 13th September’ 2014( Copy attached). The broadband connection was not working since one week prior to the date of application. Till i.e. 23rd September ‘ 2014, no action was taken by SDO telecom Vasundhara Ghaziabad area Mr. Suresh Sharma ([protected]). When I went to him, he asked...
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Dr. S Thiagarajan
from Chennai, Tamil Nadu
Oct 26, 2014
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ERROR IN CONNECTION

Address: Chennai, Tamil Nadu

My prepaid mobile no. [protected], Inside the house, always there is ERROR IN CONNECTION message. No signal. I have to rush outside to receive or to make a call.It is there for the last 3 weeks or so. I am residing in Secretariat Colony, Kellys, Chennai 600010. Kindly rectify. Dr.S Thiagarajan......
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S
sugarmurali
Oct 12, 2014
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1800-180-1503 or 1503 or 198 or 123 customer care numbers are not workign

Address: Chennai, Tamil Nadu

For the past few weeks I was trying to connect with customer care for an over charging issue. I'm not able to connect with any of the customer care numbers 123, 198, 1503 or[protected]. Even if I connect using 123 and select option 9 to speak to customer care person, the call is getting disconnected. Looks like a serious issue. Please try to resolve the same soonest possible time. Also I was unable to lodge the complaint through the BSNL...
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F
FHAB
from Ratlam, Madhya Pradesh
Oct 2, 2014
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Poor signal in Ponda city

Since last 3 months, due to breakdown of tower(s), it is becoming quite irritating to use BSNL mobile as the signal is not received in home as well as at work-place right in the heart of Ponda city. Whenever approached, we get only one reply from the BSNL office that they can do nothing as the towers have failed. Is it beyond repairs, then shutdown the services and close Ponda exchange......
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Sudarshan Scout
from Adiramapattinam, Tamil Nadu
Aug 5, 2014
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Broad Band Not Connected

Address: Nagapattinam, Tamil Nadu

Past 3 Months my BROAD BAND connection not working / connected. I will send the complaint to the local department and there also come and check the connection daily basis. But there is no remedy for me. Please take the necessary action to recovery my BROADBAND Connection. Customer Id - [protected] Account Number - [protected] Phone Number - [protected] Name - Hariharasubramanian...
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dvama80
from Hyderabad, Telangana
Aug 1, 2014
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phone no.27018278.

The above phone is not working properly for the last 5 yrs.There is noise and lot of disturbance making it senseless to continue any further.I am a retired senior SBI official and unable to visit your office at tarnaka repeatedly.I had complained scoreless times without any proper rectification.I have always recieved a static reply we are attending, there is fault in the cable line.Please let the authorities make me understand whether i should...
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M
manik.singhal.18
from Hyderabad, Telangana
Jul 17, 2014
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bsnl security refund

Address: Meerut, Uttar Pradesh

I have disconnect my brodband and leadline connection on the month of april 2014 my no which i disconect is 2645577 than i ask him for sequrity refund they told me while i disconecting connection that after 1 or 2 month the amount will came through cheque the ammount is rs 1450 950 for brodband sequrity and 500 for telephone conection security but till today no cheque came to me .....
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L
lizasarala
from Belgaum, Karnataka
Jul 5, 2014
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Excess Payment for BSNL Landline Bill

Address: Hyderabad, Andhra Pradesh

Dear Sir, Today I tried to pay the land line(broadband) bill after getting your telephonic messages to pay the same immediately to avoid disconnection since the due date for payment was 27-06-14.I tried nearly 14 times to pay it online through my mobile.But every time the transaction was not successful and indicated communication failure.Details of one of the transaction is given below:- Portal Transaction Id :- TX[protected] Bill...
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Biswajit2050
Jun 20, 2014
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Incoming calls does not go through from bsnl

Address: Khordha, Odisha

Dear sir, My self Biswajit jena and i have a mobile number which is [protected] and it has recently port in to Airtel means this number has been transfer from BSNL to Airtel on 20th june 2014 by MNP process. but after mnp a huge problem is showing on my mobile number but before i describe my problem, i have to tell you the mnp process to understand my problem.The central side is a MNPO, supposed to provide MNP Service in a particular zone....
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H
honda stunner
from Kolkata, West Bengal
May 27, 2014
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Network problem for last 6 to 7 years and still happening

We are facing BSNL NETWORK PROBLEM (NO NETWORK) From the last 3 day in Lumding(Assam), Banks, Govt. Sectors as well as Private Sector are fully depends on BSNL BROAD BAND and they cannot provide services to all their customers, No one customer can receive money through Cheque because of NO NETWORK SERVICE OF BSNL and this Problem is happening for last 6 to 7 Years. We Complained so many Times but Nobody can take any legal action on it. I...
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Abhishek Agrawal
Mar 19, 2014
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Security deposit refund

Address: Gurgaon, Haryana

We had two accounts with customer account numbers with current balance (security deposit): [protected] Balance : -1500.8 [protected] Balance : -1500.75 Since BSNL didn't automatically send a cheque, i filed two complaints with them: HAR/CO/2013/8784 HAR/CO/2014/129 I had got a call that they have processed the cheque and sending it. But after 2-3 months now, never recieved any cheque....
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Address: Kottayam, Kerala

From, Biju Parameswaran Eruchirackal House Chirappuram Kaduthuruthy Kottayam Kerala To, Whom it may concern Sir, My name is Biju Parameswaran, working in Ireland. My phone no. is [protected]. I gave an application in May 2013 to shift the above number to my new house( from BSNL Njeezhoor exchange to BSNL Kaduthuruthy exchange ). Also I contacted them several times. But no response or no action taken yet. I hope you...
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K.N.Indira
from Indore, Madhya Pradesh
Sep 22, 2013
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online payment- got debited from bank but e-receipt not generated

Hello, I'm a Bsnl broadband user. Customer name: K.N.Indira , Ph no:[protected],Chennai. I paid last month bill through online payment. The amount got debited from IOB bank account(net banking) but in Bsnl portal it displays awaiting confirmation from bank and e-receipt is not generated. I even got entry in passbook of the IOB account for this transaction. Further the payment transaction details as displayed in Bsnl portal are: Circle...
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Runa Dey
from Kolkata, West Bengal
Aug 13, 2013
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Dead Telephone

Address: West Bengal

I am an old lady aged 70 years leaving with a mentally retarded son. My telephone Number[protected] is dead for the last one year although I am paying telephone bill regularly excepting last bill. I lodged complaint with telephone exchange which shows that my complaint is assigned to Telephone Engineer .

Please look into the matter

Swapna Roy...
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A
abhi99
Jul 15, 2013
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trying MNP BSNL to another operator : not getting UPC after msg to 1900

Address: B - SB Patil Rd, Santacruz West, Mumbai, Maharashtra 400054, Pune, Maharashtra
Website: bsnl.co.in

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT <My no.> to 1900. (10Jun)
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
Abhishek
[protected]...
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S
svschaudhary
Jul 14, 2013
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Not receiving call during Roaming and data not working

Address: B - SB Patil Rd, Santacruz West, Mumbai, Maharashtra 400054, Aligarh, Uttar Pradesh
Website: bsnl.co.in

Dear Sir,
I am not receiving incoming call while i am in roaming, while calling, i am getting message "ye call nahi ki ja sakti" & some time the call become silent while calling.
As I talked with GMT Aligarh in April and he is already aware about my case because many times i met him, I am suffering with this problem more than 14 months & I am continuously coming to meet BSNL officers, customer care outlets...
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M
MonikaPatel
from Mumbai, Maharashtra
Jun 5, 2013
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deduct amount from my prepaid mobile balance

Address: Sirohi, Rajasthan

• I am a BSNL PREPAID user. My NO. is [protected]. I am employee from J. Watumal Global Hospital & research centre/Mount Abu/Sirohi/Rajasthan. On 4/6/2013 at approx 5:00PM i received message that your TV service activated and 10 Rs. charge deducted from your balance. After 6 to 7 month ago I also activated do not disturber service on 1909 but i can not understand how it was deactivated. From 1503 help line failed to help me. They...
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herald_p
from Chennai, Tamil Nadu
Apr 26, 2013
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TOP UP of 550 on 9444047930

Address: Chennai, Tamil Nadu

I have done a TOP up of 550 through an agent no [protected] on 20-Mar-2013. I recieved an SMS from BT-CTOPUP that ur no is recharged with 550 Rs so and so. Ref No.[protected]. After that I could able to call nos. After two days, I have changed My SIM to another no due to circumstances. When I again inserted My SIM on 15-Apr and switched on, My balance read as Zero. I am following up with BSNL customer care for two weeks. I do not get proper...
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aluvilayilanoop
from Mumbai, Maharashtra
Mar 16, 2013
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Recharge successful but balance not credited

Address: Assam

Hi
I recharged this mobile no: [protected] with 100 rs (86 rs credited) and 135 rs( 400 min free call offer) on 11th this month , that time i got message also and next day i recharged with 22 rs for validity and after that i made 3-4 calls( total less than 15 min) and after that my balance shown 0.00 and i am not able to make any call also. last 4 days on-wards i try to contact customer care but no one picking call also.
Please...
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