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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 9

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V
Vikas22031960
from Noida, Uttar Pradesh
Jun 13, 2023
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I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got reply that they don't know about issue and no timeline to resolve this issue.
I have tried generating UPC 4 times but every time getting below messages :
1. Your request for UPC has been delayed. Please wait while your request is being processed.
2. Request for UPC for your mobile no [protected] could not be processed . Please retry after some time.
I have tried to contact BSNL customer care and they are telling they do not know about the issue. More than 40 hrs have passed
D N JHA
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    D
    from Rewari, Haryana
    Jun 10, 2023
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    Address: REWARI

    Sir/Madam, my recharge flexi no. is [protected] I have done a wrong recharge for no., [protected] amount 1515/- Transaction ID. is [protected] for which I requested a reversal, PLEASE CANCEL THIS RECHARGE AND REFUND THE MONEY BACK TO MY FLEXI [protected],
    +1 photos
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      A
      Alaqmar Bohra
      Jun 8, 2023
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      Resolved

      Address: City Walk Shoe Centre Novelty Chouraha Near Bohra Masjid Dewas Madhya Pradesh
      Website: www.bsnl.com

      Respected sir/Madam
      I am a businessman in dewas and from around 20 years there has been a pole and wire box in front of my shop .It has now become a very serious problem to my business and I can't seem to get rid off I have several times complained about it to the concerned people but didn't seem to solve my problem I am much likely be obliged if you can remove it .
      Jun 11, 2023
      Complaint marked as Resolved 
      Not taken any step to resolve they can contact me at+917987208040
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        R
        rachanaa_keshav
        Jun 6, 2023
        Jul 17, 2023
        This thread was updated on Jul 17, 2023
        Resolved
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        I have tried to generate UPC number 5 times, but every time getting below 2 messages

        1) Your request for UPC has been delayed. Please wait while your request is being processed.

        2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
        Jun 6, 2023
        Complaint marked as Resolved 
        Thanks for resolving this as soon as possible
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Hi, could you please let me know how is this resolved?
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          V
          vasanth_ece
          Jun 6, 2023
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          I have tried to generate UPC number 2 times, but every time getting below 2 messages

          1) Your request for UPC has been delayed. Please wait while your request is being processed.

          2) Request for UPC for your mobile no.[protected] could not be processed. Please retry after some time.

          I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got reply that they don't know about issue and no timeline to resolve this issue.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            K
            Kammari savitha
            Jun 6, 2023
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            Port for upc mobile no:9492214xxx could not be processed
            +1 photos
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              K
              Kammari savitha
              Jun 6, 2023
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              Address: Nemli

              Request for upc for your mobile number [protected] could not be processed
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                P
                Probal basu
                Jun 6, 2023
                Jun 8, 2023
                This thread was updated on Jun 8, 2023
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                Not accepting port request. Always shows "UPC request could not be processed. Please try after some time."
                Mobile number [protected]
                +1 photos
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Now new msg for port is failing to send
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                  R
                  RanjithSingh_77
                  Jun 5, 2023
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                  Address: Narayanguda

                  I have contacted a BSNL Employee for Landline connection, after 5 days also we have not received connection at Narayanaguda, Hyderabad, So Again i have called to a person Mannan Ali BSNL Employee his cell :- [protected], he used a rash language to disconnect call & wait till engineer arrived, he is asking that " Did you have minimum common sense or not" said to disconnect call & wait.

                  Kindly please do needful & make them that it will not get repeated to any other,

                  regards
                  Ranjith Singh
                  Social Activist
                  Cell:- [protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    N
                    Naga Siva Reddy
                    from Ramachandrapuram, Andhra Pradesh
                    Jun 3, 2023
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                    Remove BSNL pole or relocation

                    Dear sir/madam,

                    This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below.

                    3-193 door no
                    Shivalayam street,
                    PASALAPUDI Village, ravayaram mandal,
                    East godavari Andhra Pradesh 533261...
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                    P
                    phil
                    from Bengaluru, Karnataka
                    Jun 2, 2023
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                    For the past 2 months, cannot connect to Kattanam, Kerala exchange (0479) landline number from Jio or Airtel numbers. It always says, "All lines of this route are currently busy, please try later". BSNL Kattanam exchange has major issues keeping up with technology and service. I am trying to call Kattanam landline number [protected] from Jio mobile phone and Airtel Landline. Cannot connect at anytime for the past 2 months. BSNL needs to take a look.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      R
                      rajeevkpillai
                      from Mamallapuram, Tamil Nadu
                      Jun 2, 2023
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                      Address: KIZHAKKE PUTHENPURACKAL NAGARI Poochakkal

                      I have just ported my BSNL SIM from Chennai to Kerala on 25th May 2023.
                      On 31st May 2023 My old sim got deactivated and new sim got activated after 2 hours with the prepaid Plan PV 108 which does not have SMS package. Due to this all my UPI apps stopped working. Hence I tried to top-up for 10 Rs, payment was successful but recharge failed. I repeated the process with 20 Rs denomination, that too failed after successful payment.
                      Inspite of my repeated complaint with customer care top up failed repeatedly. Because of this I am not able to do any digital transactions.
                      +3 photos
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                        S
                        SRIDHARAN KRISHNAMORTHI
                        Jun 1, 2023
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                        Have tried to generate UPC number 2 times, but every time getting below 2 messages

                        1) Your request for UPC has been delayed. Please wait while your request is being processed.

                        2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

                        I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? they also said keep trying. Please help
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          D
                          David.
                          May 31, 2023
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                          I didn't getting any internet in my position of Mvr College, some times calls and even bsnl network signal here at this address by you're Bull [censored] Bad Bsnl Network. If you're not interested to listen my words then come here i will prove to you about you're bsnl network strength here, if you're not interested yo provide the user friendly experience with your CUSTOMERs then what is the need o[censored]s to feed you, Please BAN the BSNL permanently from India no use to us by You BSNL. Saw the proofs and know you're network strength here

                          MVR COLLEGE OF ENGINEERING AND TECHNOLOGY, Beside Hanuman temple, NH9, paritala, Ibrahimpatnam, Andhra Pradesh 521180 India

                          My CONTACT number [protected].

                          GET LOST I just Getting 2G services at this address by you're Bsnl Network. The world is running and working with latest technology of 7G, 6G Networks and in our India we are in 5G network but you guys are also not able to provide 3G services at rural areas that is the strength of you ### Bad Bsnl. When you will construct the Bsnl 4g network connectivity tower at nearby address of MVR COLLEGE OF ENGINEERING AND TECHNOLOGY Paritala. Some one is call me from Bsnl and asking the roof place of our Mvr college of engineering and technology to construct the bsnl tower, tell me what is the need o[censored]s to provide the place for you, and our chairman sir is also say that Bsnl Network connectivity tower radiation frequency will effect our Mvr students and staff health in a long run with your network connectivity tower and we CUSTOMERs feeding you by our recharge vouchers and with our user data, then you need to make the user friendly services and experience to you're CUSTOMERs that is the below basic thing you need to do first. I know you doesn't have that much basic sense at all and you doesn't CARE about you're trusted valuable CUSTOMERs. Provide the appropriate and accurate information to me right now Bsnl. I am still facing this issues from many month's by you're bsnl. This is not request it's my warning to you, the proper providing o[censored]ser friendly services to you're CUSTOMERs is a first basic work that you need to do first of all now. You bsnl didn't have that much basic knowledge regarding to that. This is my warning ⚠ to you bsnl. why you not constructing the bsnl network tower here at nearby address. I just rised number of compliments throughout you're CUSTOMER SUPPORT and by you're DE Bsnl tooo. No one is resolving my issue. If you're didn't wanna listen my words then come here and check you're Bsnl Network strength here. IF YOU'RE NOT INTERESTED TO PROVIDE USER FRIENDLY EXPERIENCE TO YOU'RE VALUABLE AND TRUSTED CUSTOMERS THEN TRY TO SELL YOU'RE SELF BAD BSNL NETWORK TO ANY CORPORATE COMPANIES LIKE JIO, AIRTEL AND VI. IT'S MY HUMBLE REQUEST TO YOU SELL YOU'RE SELF NO USE TO US BY BSNL. I am Praise to god a lot daily as you're bsnl need to demolish on a day in India do it fast
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            G
                            Gopizone
                            from Tambaram, Tamil Nadu
                            May 30, 2023
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                            I am trying to set caller tune for more than 1 year and application not allowing me to register as a BSNL user it ssay i am not a valied BSNL user. My number [protected].
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              Shivalc
                              May 30, 2023
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                              Not receving MNP code from BSNL.
                              Saying your request could not be processed.
                              What the heck is going on
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                                S
                                Sandeep Mitra Das
                                May 27, 2023
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                                Recharge confirmation is pending

                                Today I have recharged my mobile via Google pay of Rs. 107. But still it is pending at BSNL site and till now no recharge has been done. Kindly refund my money....
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                                Sandeep Mitra Das
                                May 27, 2023
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                                I have recharged my mobile via GPay amounting to Rs. 107/- today around 12.01 PM and the status is showing confirmation pending. Already 8 hours passed. Kindly refund my money.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  S
                                  shreyasberde
                                  May 27, 2023
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                                  Address: Goval gavthan,tal-Devgad,Dist-sindhudurga

                                  Bsnl recharge successful but not received Please refund my money immediately
                                  Mobile number -, [protected]
                                  +1 photos
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                                    Trupti Shetty123
                                    from Bengaluru, Karnataka
                                    May 26, 2023
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                                    Your request for UPC has been delayed. Please wait while your request is being processed.

                                    Getting the above message continuously when I send port message to 1900.

                                    Please resolve this issue as soon as possible.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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