Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Landline number[protected] out of order. Raised complaint twice however issue not yet resolved.

My Landline#[protected] was under Urban FTTH Voice Unlimited fiber plan with 20GB data as I have subscribed last week. Landline was not working for entire day today and it's out of service. I have called respective AE and supervisor about this complaint however no response from them. In my modem EPON and TEL green light not emitting. I therefore requesting them not to close the complaint simply without resolving my landline issue.

Not network in my phone customer care no response correctly, my number is [protected], take action

I have been using the service from last 5 years, 7 months back I moved my service under safe custody. Bsnl engineer said it is moved. After 2 months later i requested to resume my service and they said, we accidentally terminated your service shall we create a new connection instead of existing one.

I asked them to proceed as per their wish. I started seeing over billed from that month and no one answered my query till date.

After a long fight they said the extra value they are deducting was security deposit. I said mine was an old connection I have already paid those security amount.

No support provided till date, bill care[protected] was useless not even answering the cal.

Service number[protected] also same

Hi Team,

My phone is stolen due to which I want to suspend my number. My number is +91-[protected]. The contact number is registered in the name of VINOD KUMAR.
Please let me know what document is required to do so or if It can be done directly, please do it.

Please do it as soon as possible. Please call me on my another number: +91-[protected].

Thanks,
Piyush Kumar

I have applied for dis-connection of my above telephonenumber at my residence vide my application Dtd.[protected] submitted to your office at Raiya Telephone Exchange, Rajkot.

Also I have deposited Telephone Instrument and accessories with your RaiyaTelephone Exchange, Rajkot on[protected].

It is very much regretted to note that inspite of lapse of two years & 4-months' period, so far, I have not received refund of my Deposit Amount of Rs.3261/- as per bill copy dtd.[protected] from the Department concerned with Bharat Sanchar Nigam Ltd.

I have been trying to PORT our mobile number [protected] from BSNL to other network, but ended up with error messages that UPC could not be generated for various reasons. I lastly, received message "UPC cannot be generated as there is an active request to change of ownership for this number", which was not initiated by me. I also received a messages saying " Dear customer, PORT request received from your mobile number...send SMS as CANCEL [protected]". I called customer care, they asked to go to the taluk's BSNL office, when i went there, they asked to go to head office the district (Coimbatore). There they asked to call 1503, there they asked to go to headoffice, coimbatore. Again in headoffice, they asked to recharge for 197 plan and then try, again no solution. They asked to come tomorrow(5/1/2024) and meet JE. The last date of my SMS to port is 4/1/2024. Kindly give a solution to generate UPC code for my mobile number.

I am writing to seek guidance and assistance regarding the reactivation of my mobile number, which was originally obtained from Reliance and subsequently ported to Vodafone and then to BSNL.

Here is a brief overview of the situation:

I purchased my Reliance [protected] SIM in[protected].
I later ported my number to Vodafone.
Subsequently, I ported the same number to BSNL in April 2023.
Unfortunately, due to non-recharging, my SIM was deactivated.
Upon reaching out to the BSNL customer care portal, I was informed that my number was deactivated on November 26, 2023. The BSNL office advised waiting for 90 days and then visiting a Vodafone store to obtain the same number. However, upon visiting Vodafone, they directed me to contact Reliance Communication for assistance.

I am currently residing in Bengaluru and have been unable to locate any Reliance Communication stores in the city. Therefore, I am seeking your assistance in understanding the appropriate process or contact point to reactivate my mobile number.

I would appreciate any guidance or support you could provide in this matter. Thank you for your attention to this issue, and I look forward to your prompt assistance.

Best regards,
Nagaraj

Sir/Madam,

Me Akshaya Anil paid my bsnl wifi bill amount of rs.530 on December 5 via google pay. Then when a notification from hdfc net banking app shows paybill reminder for the same bill of amount rs.530 on December 12th, I again paid it by mistake. I have to get refund my 530rs. So kindly resolve my this case and refund the amount....

I go to BSNL website and click on Book-Fiber connection link
And the site crashes.
See the screenshot.
I better stick with Airtel only.
Sorry BSNL

There is BSNL telephone pole right in front of our house. It is causing excessive problems and we are not able to use space outside our house. We neither use any connection nor any service related to the BSNL pole.

It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection, then kindly remove the pole all together and resolve issue for us.

Sincerely,
Amol Mahadeo Dalavi
1574 B Ward, Jarag Galli, Mangalwar Peth, kolhapur, Maharashtra.
416012
Contact -[protected]

This to bring to your notice that a complaint
https://www.consumercomplaints.in/indian-air-force-immortal-act-of-sqn-ldr-avina...⇄
is posted on your website since March 30, 2022.
That the compliant is regarding my client who is a officer of high repute with the Indian Air Force.
That the matter has been quashed by a Lower Court in April 2022.
However the same is visible on your website and appears in google search engine and is an attempt to malign my clients reputation.
The same has been apprised to one Mr Rahul in your team.

You are therefore requested to remove the same from the website, failing which we will be forced to take necessary legal action against the same.

There is BSNL telephone pole right in front of our house. It is causing excessive problems and we are not able to use space outside our house. We neither use any connection nor any service related to the BSNL pole.

It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection, then kindly remove the pole all together and resolve issue...

Greetings,
I have been trying to port my BSNL number to other network service provider. As the procedure follows, I messaged "PORT 9XXXXXXXXX"
to 1900 a multiple times but it always gave me "Invalid UPC Request. Please send the UPC request in correct format." I have tried multiple times but it give the same reply. Also my BSNL SIM has a active recharge Rs 153 for unlimited calls. So I am eligible for it. Please resolve this...

I have raised multiple complaints about bsnl landline number is not working. Each time the issue is closed with a note Updated as per the CR 2065
No one, I am paying monthly charges for no usage.

Complaint No Phone Number Complaint Type Complaint Subtype Created Date Status Closing Date Comments Fault Closure Confirmed By
[protected] [protected] Technical Phone Dead [protected]:31:44 In Progress
[protected] [protected] Technical Phone...

Dear Sir/ Ma'am,

There is BSNL telephone pole right in front of our entrance house . It is causing excessive problems while entering in our house and we are not able to park our vehicle also. We neither use any connection nor any service related to the BSNL pole.

It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection, then kindly remove the pole all together and resolve the issue for us.

Sincerely,

Vishal Ramteke
Plot No.58, Misal Lay Out
Bodhisatva Nagar, Line No.9
Patankar chowk.Nagpur 440014
Mob No. [protected], [protected]

[protected] is my cell number and it is recharged Rs 1174.04 today through BSNL self care. Still now it it not recharged and not activated. Kindly do needful as quick as possible. Thanks

I registered three complaints for yesterday and today as my landline not receiving incoming calls. Please resolve ASAP. Unhappy with the services and no response. If issue persists, there were no option to change network

I have paid for ₹98 plan. The money has been deducted but the bsnl selfcare is showing payment unsuccessful. Kindly look into this and refund my money.
thank you.

It has been 5 days since my Fibre connection is not working.
I have called unlimited time the customer care and the other service numbers, but no one answering the call. I have lodge online complaint but no information till date has been provided.