Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 40%
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14987
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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618
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363
1800 345 1500  [Landline]
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250
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214
1800 345 1504  [Broadband]
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149
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144
1800 425 1957  [MPLS VPN]
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33
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62
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37
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68

Phone:
Phone:
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100

Additional info

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar
+91 94 3102 4365
+91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh
+91 94 2520 1234
+91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh
+91 94 2502 4365
+91 94 2512 4365

Maharashtra
+91 94 2202 4365
+91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu
+91 94 4302 4365
+91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365

BSNL Head Office
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi
Tel: +91 94 4002 4365



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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40%
Complaints
14987
Pending
0
Resolved
6018
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Removal of telephone pole
This is to request you to remove telephone pole in front of our house in N r colony
There...
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I am trying to send a message to 1900 to port my bsnl prepaid because there is no BSNL network in the place I'm working..but...
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The bsnl has blocked my messages to 1900 . i wanted to port my sim to jio so i send message to 1900 the message showed an...
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Bsnl is not allowing me to port my number
Every time when i try to generate my upc code get this message
UPC...
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I requested too many times and days from different locations but I unable to get MNP (UPC) code from BSNL
[protected]...
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Dear Sir/Madam,

Due to a BSNL pole coming in the house premises our construction work has come to hault. Please...
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I have recharged my bsnl number on 30th September 5.04pm with Rs.106 but the transaction failed during the process due to...
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When I'm trying to get UPC Code by sending an SMS to 1900 with my number [protected], I didn't receive any UPC Code while I...
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Sir,

We have surrendered BSNL landline[protected] in Sriperumbudur BSNL exchange almost year ago. After our surrender request our landline connection has been disconnected. But we yet to get our caution deposit. When we reached Sriperumbudur BSNL IN charge, we are not getting proper response. i kindly request to initiate the refund deposit with the required interest for the delay.

Thank you!
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    I want to submit Complaint Positive Review Neutral Comment
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    I lost my BSNL POSTPAID BSNL SIM CARD along with cellphone today(02OCTOBER2021) morning at around 11.30AM NEAR ELECTRONIC CITY AREA
    PLEASE BLOCK MY BSNL post paid SIM - [protected] IMMEDIATELY
    S.MANI
    [protected]
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      I am trying to reach out to bsnl to get a new broadband ftth connection but all i am getting is Field Officer Mr.SAGAR ANAND and his contact number [protected]. he is not giving me ftth person mobile no. Instead he is giving me bsnl airwifi person number. And i contacted him also but he also din't gave me ftth person number. This is me is booking for 5th or 6th time and my new booking ID is APP[protected] . Please remove this person from bsnl and give me the concerned ftth person contact number. I am fed up with bsnl pathetic process.
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        I'm port out my jio sim to BSNL network in 6 days ago but couldn't registered my jio sim no [protected] in your BSNL network so I requested you kindly resolve this issue
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          I have sent PORT message to BSNL many times but havent received it after sending 5-6 times....
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          Respected Sir/mam

          I had planned to port my BSNL prepaid number to Another operator.
          Thus I sent PORT...
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          I had applied for new broadband connection one month back till now there is no response from the BSNL team. There are 2 to 3 connection needed near to my location but no response from them . If we go the the nearest bsnl exchange they are telling that we need at least 10 connections then only they will give the connections .
          ref no :[protected]
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            I had applied for new broadband connection one month back till now there is no response from the BSNL team. There are 2 to 3 connection needed near to my location but no response from them . If we go the the nearest bsnl exchange they are telling that we need at least 10 connections then only they will give the connections .
            Bharat Sanchar Nigam [BSNL] customer support has been
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Bharat Sanchar Nigam [BSNL] — Port request is not sent to 1900

              Respected Sir/ma'am
              ConsumerCourt,

              I had planned to port my BSNL prepaid number to Another operator.br...
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              5 other people found this complaint helpful
              5 found this helpful
              I want to port to airtel but the message not sending it is failing...
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              3 other people found this complaint helpful
              3 found this helpful
              Sir,
              BSNL Fiber to Home is very slow under plan SUPER STAR 2 Plan. This plan boasts 150Mbps speed, but actually it...
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              My BSNL sim is not showing network since last two weeks. Bsnl phone number is [protected]
              My mobile set has no any issues as I have got one more sim card in it that works fine.
              Please do the needful.
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