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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 13, 2024
Complaints 15950
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6087
Unresolved
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
413
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 2

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A
Akshaya Anil
Dec 12, 2023
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Paid wifi bill twice

Address:Muthukulam

Sir/Madam,

Me Akshaya Anil paid my bsnl wifi bill amount of rs.530 on December 5 via google pay. Then when a notification from hdfc net banking app shows paybill reminder for the same bill of amount rs.530 on December 12th, I again paid it by mistake. I have to get refund my 530rs. So kindly resolve my this case and refund the amount....
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D
diff_2013
from Pune, Maharashtra
Dec 6, 2023
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Faulty website

I go to BSNL website and click on Book-Fiber connection link
And the site crashes.
See the screenshot.
I better stick with Airtel only.
Sorry BSNL...
+1 photos
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A
Amol9595
from Kolhapur, Maharashtra
Nov 29, 2023
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BSNL pole shifting or removing

Address:Kolhapur

There is BSNL telephone pole right in front of our house. It is causing excessive problems and we are not able to use space outside our house. We neither use any connection nor any service related to the BSNL pole.

It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection, then kindly remove the pole all together and resolve issue...
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L
lawywe.rohini
from New Delhi, Delhi
Nov 21, 2023
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Malicious complaint on the website

Website:consumercomplaints.in

This to bring to your notice that a complaint
https://www.consumercomplaints.in/indian-air-force-immortal-act-of-sqn-ldr-avina...
is posted on your website since March 30, 2022.
That the compliant is regarding my client who is a officer of high repute with the Indian Air Force.
That the matter has been quashed by a Lower Court in April 2022.
However the same...
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B
bhushanpatil003
Nov 21, 2023
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Removing BSNL telephone pole located in front of my house

Address:Address: 2H48+8X7, Swatantrya Chowk - Pande Chowk Rd, Prabhat Colony, Jalgaon, Maharashtra 425001

There is BSNL telephone pole right in front of our house. It is causing excessive problems and we are not able to use space outside our house. We neither use any connection nor any service related to the BSNL pole.

It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection, then kindly remove the pole all together and resolve issue...
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A
Arnav Prasad
from Bhopal, Madhya Pradesh
Nov 20, 2023
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Invalid UPC request.

Greetings,
I have been trying to port my BSNL number to other network service provider. As the procedure follows, I messaged "PORT 9XXXXXXXXX"
to 1900 a multiple times but it always gave me "Invalid UPC Request. Please send the UPC request in correct format." I have tried multiple times but it give the same reply. Also my BSNL SIM has a active recharge Rs 153 for unlimited calls. So I am eligible for it. Please resolve this...
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V
Valli1205
from Chennai, Tamil Nadu
Nov 14, 2023
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BSNL Landline is completely out of order for past 2 months

I have raised multiple complaints about bsnl landline number is not working. Each time the issue is closed with a note Updated as per the CR 2065
No one, I am paying monthly charges for no usage.

Complaint No Phone Number Complaint Type Complaint Subtype Created Date Status Closing Date Comments Fault Closure Confirmed By
[protected] [protected] Technical Phone Dead [protected]:31:44 In Progress
[protected] [protected] Technical Phone...
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Address:Plot No.58, Misal Lay Out, Bodhisatva Nagar, Line No.9, Patankar chowk.Nagpur 440014

Dear Sir/ Ma'am,

There is BSNL telephone pole right in front of our entrance house . It is causing excessive problems while entering in our house and we are not able to park our vehicle also. We neither use any connection nor any service related to the BSNL pole.

It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection,...
+1 photos
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K
KANDIYAN
from Lalgudi, Tamil Nadu
Nov 7, 2023
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Recharge paid but not activated

[protected] is my cell number and it is recharged Rs 1174.04 today through BSNL self care. Still now it it not recharged and not activated. Kindly do needful as quick as possible. Thanks...
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M
Manikandan Gurumoorthy
from Chennai, Tamil Nadu
Nov 6, 2023
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LL incoming issue

I registered three complaints for yesterday and today as my landline not receiving incoming calls. Please resolve ASAP. Unhappy with the services and no response. If issue persists, there were no option to change network...
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V
Vedhisha
Nov 1, 2023
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Shows unsuccessful payment

I have paid for ₹98 plan. The money has been deducted but the bsnl selfcare is showing payment unsuccessful. Kindly look into this and refund my money.
thank you....
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J
JaikAttri
from Faridabad, Haryana
Oct 27, 2023
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Complaint against Customer care

Address:Faridabad

It has been 5 days since my Fibre connection is not working.
I have called unlimited time the customer care and the other service numbers, but no one answering the call. I have lodge online complaint but no information till date has been provided....
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A
Arfa Rehman
Oct 26, 2023
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Transaction failed

I am trying to recharge my phone using BSNL website, but I am getting an error "Transaction failed due to invalid service class". Please resolve the issue...
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V
Vinay kumar1219
from Hyderabad, Telangana
Oct 20, 2023
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Used pole in front of my shop

Address:rcpuram ,kanukuta 21-77/1 beside shabad hotel opp,police quaters.

Hello sir/madam
There is a used pole in front of my shop .so kindly requesting u to please remove that pole and i think no use of that pole from last 10 years.so please look into this issue....
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S
Shri Vinayak Sales and Services
from New Delhi, Delhi
Oct 17, 2023
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Port Not Allowed

"UPC cannot be generated as there is an active request for the change of ownership for this number."
Port id is not generated again and again i got the same message.
Still it works on 3G..
How can we manage innstupid 3G network !!
Plz accept my port request...
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N
NVAshok
Oct 13, 2023
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Mobile Number Port- Not received UPC

I have been using BSNL SIM for last 4 to 5 years without any problem. For last one year we are facing network problem and network coverage is totally non existent. We have changed the phone and updated with new bsnl sim but the problem is still the same.

We reported this problem to the customer care and nearest BSNL office but they told us to buy a new SIM or port the number to another network instead of solving the problem....
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V
Venkateshwaran19962016
Oct 12, 2023
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To change damaged pole

Address:Pulikutty vinayagar Kovil Street, keelapuliyur. Tenkasi, Tamilnadu

Please change the damaged BSNL pole in our street before it causes any accident. It is on the ways of school and the tution center. More than 50 students and the publics are using this road. Due to this pole students and their parents are scaring to cross it.please replace it....
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I am not receiving incoming and out going. Sim card network showing only emergency calls past 3 days...
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U
User2023
from Kolkata, West Bengal
Oct 9, 2023
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Porting Problem From BSNL to JIO

UPC request for your mobile no [protected] could not be processed. Please try after sometime.

I have outgoing balance but still it is showing.

I have tried 2 times...
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B
bhargavi-sai
from Malkajgiri, Andhra Pradesh
Oct 6, 2023
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Bsnl pole causing inconvenience and causing diseases

Address:malkajgiri,hyderabad,telagana

Dear Authority,
This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle and has become a place for pet dogs to pass urine and potty and spread of various diseases . So I request you to remove or relocate this telephone pole from the front of my house .
For this I will be very thankful to you, please oblige.
Address:-H.no...
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