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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jul 5, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 5

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S
Sushil Naikele
Sep 22, 2020
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Error code 44

I bought a sim card yesterday but still i am not getting the network on it. Tried network settings but didn't worked....
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Umashankar M S
Sep 12, 2020
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automatic deduction of data and balance

From the last 3 months, i am facing this problem of the automatic deduction of balance money from my bsnl acc.. A month ago, my balance was rs 101, but now it has reduced to rs 6 even though i rarely made a call through it. A message always pops up saying that rs0.250 has been deducted from your account for gprs usage of 514 bytes, even though i never turned my data connection on (I always use my jio no. For data). Please solve this issue...
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Umashankar M S
Sep 12, 2020
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automatic deduction of data and balance

From the last one month, i am facing thids problem of the automatic deduction of balance money from my bsnl acc.. A month ago, my balance was rs91, but now it has reduced to rs36 even though i rarely made a call through it. A message always pops up saying that rs0.250 has been deducted from your account for gprs usage of 544 bytes, even though i never turned my data connection on (I always use my jio no. For data). Please solve this issue...
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Rashmitha Billa
Sep 6, 2020
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not getting bsnl upc code

Website: bsnl.co.in

I want to port my number from bsnl to other operator . Though i have sent message to 1900 with port (My mobile no.) i am always getting the reply as "it cannot be processed.Please retry after sometime." i am trying it since 2 days and it is the same.My balance is deducting for every message but j am getting the same response.I want my upc code to be generated and it's an emergency.Please resolve my issue ....
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Address: India

I raised for landline disconnection request on 11 May 20; until now no refund issued.

I submitted written disconnection request to nearby telephone exchange, and the person got my request letter informed me that they will send someone to pick up the landline from home. No one came until now.

I tried to communicate number of times (direct visit to nearby exchange, customer care, etc.) and no response regarding...
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A
ayon nath
Aug 13, 2020
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Recharge failed but payment deducted from card

Receipt for payment of bills/demand notes. This receipt is generated from bsnl portal.

Recharge Status FAIL 12-STATUS-DIAMETER_END_USER_SERVICE_DENIED
Receipt No [protected]
Transaction ID PGSM[protected]
Transaction Date [protected]:20:28
Amount 99.00
Phone No [protected]
Bank Reference No [protected]-049394...
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P
prasanta2511
Aug 7, 2020
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faulty landline phone.

Address: Kalyani, A-9/217, Nadia, west Bengal

I i would like to inform you that, my landline phone bearing no[protected], account no-[protected], under calcutta telephones/ kalyani exchange is faulty and not functioning since 20th may 2020. Complaints booked on 1) 25th may vide docket no-[protected]. 2) again, complaints booked vide docket no-[protected] on 10th june 2020.3) online complaints booked on 21st june vide no wbl/co/2020/1531. 4) another, complaints again booked vide no kol/co/2020/9727...
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S
Shreeji123
May 26, 2020
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Refund of security deposit (01482-248343)

Sir, I have a BSNL landline connection in the name of Shreeji Professional Services[protected]. I have given an application to disconnect my connection on 23.07.2019, as I have taken another fibre connection. I have requested to the BSNL department for refund of my security amount of Rs.1445/- on 23.07.2019 and receive the receipt of that application. But i have not yet received my security deposit amount. When i reached the department...
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Virendra Singh Karakoti
from Noida, Uttar Pradesh
May 8, 2020
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recharge successful but number not recharged

I have recharged my bsnl no [protected] on 6 may 12:28 pm through mobikwik app. App shows recharge successful but not confirmed by operators end. I don't get recharge in my number. Money has deducted from mobikwik wallet and not be refuned after 24 hour. I also talk to bsnl customer care they said there is no recharge found in your number. Please recharge my number otherwise refund my money.

Operator ref id - [protected]
Mobikwik...
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J
Jagadeesh bonala
from Buldana, Maharashtra
Mar 21, 2020
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I have recharged twice and they don't extend the validity twice

Address: DOOR NO :21/459,YADHVA STREET,, Anantapur, Andhra Pradesh, 515671

Hi,
I have recharged 2 times with validity extension plan on march 4th for my mobile number from the paytm app. But i have received the plan only once.
The transaction is successful both times..
Mobile number :[protected]
1st transaction on march 4th, 3:04pm
With order id :[protected] and operator reference id:[protected]
2nd transaction on march 4th, 7:15pm
With order id :[protected] and...
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J
Janardhanam S
from Hyderabad, Telangana
Mar 13, 2020
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mobile number port. not received upc

Address: 404 Block - C, Satyanarayana Enclave, Behind Lakshmi Hyundai Showroom, Hyderabad, Andhra Pradesh, 500049

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 94xxxxxxx could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 24 hours. After 3 days i have contacted today. The reply is wait for 2 weeks.

Reason...
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I tried to recharge my friend bsnl number twice but recharge failed both times. When i tried to check the refund status it shows that the refund is initiated but as of now i didn't get that refund amount. I tried to recharge in bsnl portal site on 14th feb 2020. Paid via paytm rupay platinum debit card. I mailed bsnl customer care but i didn't get any reply from them. Afterwards i called bsnl customer care they answered very irresponsibility....
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Sanmitra Bhattacharya
Feb 3, 2020
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broadband completely out of order for 15 days

Address: Gupta Colony, Nabapally, Kolkata, West Bengal, 700126

Broadband connection on my bsnl number[protected] has been down for the last 15-20 days.
Customer care says, it'll be repaired in a week but its been 3 weeks now. I'm suffering a lot due to this, and planning to discontinue bsnl broadband if such conditions persist...
All efforts of repair bear no results and for a student like me, internet connection is very essential..
Kindly make sure this is resolved or connect...
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R
rudra sonkusare
Jan 25, 2020
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transaction failed due to invalid service class

Address: Near chamat chowk, T.B. Toli Lohiya ward, Gondia, 441624, Gondia, Maharashtra, 441614

"transaction failed due to invalid service class"
I tried recharge from amazon pay and online portal of bsnl it shows me the above error for few days. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
Please resolve this error.

I try to contact bsnl customer care number but they not reached.
Kindly request you to resolve my issue as soon as...
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C
Chvurao
Jan 7, 2020
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excess billing in my postpaid mobile bill

Address: D NO.39-20-53/4, Visakhapatnam, Andhra Pradesh, 530007

I have not opted for Amazon Prime annual subscription and I have never used it. Please remove it and correct he bill as it was for earlier months. My bill always should be not more than Rw.470/-. Please correct the bill and send the revised for my payment. Here afterwards, please do not add any other amount or subscription without my option.
Thank You.
Ch.V.Umamaheswara Rao.
MOBILE:[protected]
Account No.[protected]br...
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P
pdrocks
from Pune, Maharashtra
Dec 29, 2019
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unable to recharge. "transaction failed due to invalid service class" error occur

"transaction failed due to invalid service class"
I tried recharge from paytm and online portal of bsnl it shows me the above error for 2 3 weeks. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
Please resolve this error.

I try to contact bsnl customer care number but they not reached.
Kindly request you to resolve my issue as soon as possiblebr...
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S
sandygadiya
Dec 6, 2019
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recharge failed but payment deducted.

Address: Udaipur, Rajasthan, 313001

Receipt for payment of bills/demand notes. This receipt is generated from bsnl portal.
Recharge status fail 12-status-diameter_end_user_service_denied
Receipt no [protected]
Transaction id pgsm[protected]
Transaction date [protected]:34:37
Amount 187.00
Phone no [protected]
Bank reference no igahpmbrv6

I did above online payment for recharge but it failed and payment deducted...
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Durgabaladurga
from Noida, Uttar Pradesh
Nov 7, 2019
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money deducted but recharge not done

Address: 533101

My outgoing services were stopped although I have balance due to expiry date. So I have done 36 rupees per second plan recharge for my plan extension on 7/11/2019. I made this transaction on BSNL app and made payment through PHONE PE UPI. It was shown that the recharge was successful and the transaction id is P1911071454064552863139 and Bank ref no is[protected]. But I didn't get any message from BSNL about the recharge and when I try to...
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A
Adil kaul
Aug 31, 2019
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landline/ incoming isd calls not working

Address: Lalbazar, 190001

Whenever my mother try to call from an international number to my landline number in j&k its ivr telling number doesnt exist.. Could you tell what might be the problem in the landline number how to fix it. The landline number is from dalgate area and number is 2501846. And i am calling to this number from saudi.. The number is accurate and active but whenever i am calling from saudi to this number it telling number doesnt exist.. Please kindly...
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P
prem Kumar Bhagat
from New Delhi, Delhi
Aug 28, 2019
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refund of telephone security deposit of tel, no, 2595779

Address: Jammu, Jammu and Kashmir

Dear sir,
I would like to submit that i surrendered my telephone 2595779 on 20.01.2018 and i applied for refund on 20.03.2018, the concerned clerk told me to come after six months and i visited him twice after six months, but every time i was told that they have not received the cheque.
On 23.10.2018 i again visited bsnl office and talked to a. O cash, he gave me in writing with his seal that they have not receive the cheque...
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