Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 41%
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14598
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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1800 345 1500  [Landline]
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1800 345 1504  [Broadband]
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1800 425 1957  [MPLS VPN]
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Phone:
Phone:
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Additional info

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar
+91 94 3102 4365
+91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh
+91 94 2520 1234
+91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh
+91 94 2502 4365
+91 94 2512 4365

Maharashtra
+91 94 2202 4365
+91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu
+91 94 4302 4365
+91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365

BSNL Head Office
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi
Tel: +91 94 4002 4365



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Customer satisfaction rating
41%
Complaints
14598
Pending
0
Resolved
5998
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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Suddenly my BSNL SIM stopped working in my dual SIM android. The problem remains even several times restarting the android. My BSNL SIM is located in SIM 2 slot. Screen shot given.
SIM card is is not working
May 17, 2021

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    Hi ConsumerCourt,

    I had planned to port my BSNL prepaid number([protected]) to Another operator.
    Thus I sent PORT to 1900.
    Even after 5-6 messages I couldn't get UPC code till now.

    I need this urgently.

    Regards
    SNEHASISH MOHANTY
    [[protected]]
    May 16, 2021

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    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Sir/mam

      we citizen of India are very much disappointed by the approach of BSNL Bihar, We Citizen of India...
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      Namaste Sir,
      Iam unable to recharge my BSNL prepaid mobile number since 1.5month. Whenever I tried to recharge, it's getting failed.
      In this pandamic situation, outgoing of mobile is so important. Please solve my problem as early as possible.
      Thanks and Regards
      Gayathri
      Failed to recharge my prepaid mobile number
      Failed to recharge my prepaid mobile number
      May 17, 2021

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      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        Namaste Sir
        Since 2 months iam trying to reacharge my prepaid mobile number, but it's not recharge sucessfully. It's...
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        I am trying to port my bsnl number [protected]. I sent a porting request on 1900. I got a response that the request is rejected...
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        Kindly start roaming in my GSM Number [protected] of bihar region. This phone is not working in delhi
        May 15, 2021

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          I have been facing internet issues for nearly 3 weeks till now (15/05/2021). I made several complaints to the BSNL office...
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          I am getting the following message from bsnl in connection with mnp.

          Your request for upc has been delayed....
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          Hi ConsumerCourt,

          I had planned to port my BSNL prepaid number([[protected]]) to Another operator.
          Thus I sent PORT to 1900.
          Even after 5-6 messages I couldn't get UPC code till now.

          I need this urgently.

          Regards
          K M KAREEM
          [[protected]]
          May 15, 2021

          Complaint Status

          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            I have tried numerous times to get the UPC code from BSNL but I keep getting the message could not be processed.
            UPC not generating after several attempts
            UPC not generating after several attempts
            May 15, 2021

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            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Hi

              My BSNL phone no is - [protected]
              Its been more than 2 weeks since I've been trying to generate a...
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              From last 2 week, I have tried to get UPC code to port my mobile number from BSNL to Other Network.
              Always I'm getting...
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              Even after 10 days from the request I am not receiving the UPC code.The customer care responded with a cliche reply of "server issue".The "server issue " exist for more than 20 days.They charge for each message requesting port code but failed to send the port codUPIs customer are fool ? Please take note of this complaint and act swiftly.
              Failed to send UPC code
              May 15, 2021

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              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                I am trying to port my bsnl number using port but i am not able to receive UPC Code and customer care doesn’t respondbr...
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                I am getting the following message from bsnl in connection with mnp.

                Your request for upc has been delayed....
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                Hi ConsumerCourt,

                I had planned to port my BSNL prepaid number([protected]) to Another operator.
                Thus I sent PORT to 1900.many times last on[protected]
                Even after 5-6 messages their reply was it could not be processed.

                I need this urgently.

                Regards
                Suryan G K
                Prepaid
                May 15, 2021

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                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  When compared to other networks BSNL is very less oriented in customer service, data service and very high in recharge plans...
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                  Rrt
                  May 14, 2021

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                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    I have applied for BSNL connection twice, last year and this year as well, but when I reach there office, they refuse to provide me the service stating that the area i am living in is unserviceable, but all the government buildings in my village are working with BSNL broadband.

                    Please help me in getting the connection as they clearly refuse and advise me to call a private agent who charge me triple the amount almost and also not receiving the call,
                    May 14, 2021

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                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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