Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 40%
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14926
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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1800 345 1500  [Landline]
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250
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1800 345 1504  [Broadband]
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148
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144
1800 425 1957  [MPLS VPN]
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62
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68

Phone:
Phone:
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Additional info

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar
+91 94 3102 4365
+91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh
+91 94 2520 1234
+91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh
+91 94 2502 4365
+91 94 2512 4365

Maharashtra
+91 94 2202 4365
+91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu
+91 94 4302 4365
+91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365

BSNL Head Office
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi
Tel: +91 94 4002 4365



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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40%
Complaints
14926
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0
Resolved
6016
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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I want to port my bsnl sim to other but I can't received port number
Aug 11, 2021

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    I surrendered my telephone on the 7th of March 2021 ---upto today ie 11th August 2021 I have not received the refund of my deposit. My old phone number was 2513469 at Vasco Goa. The Wifi was also disconnnected on 17th Feb 2021.
    Kindly do the needful and refund my deposit.
    Aug 11, 2021

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      I want to port my sim from bsnl to some other telecom operator. But I am unable to send port msg from my bsnl sim. Kindly resolve
      Aug 10, 2021

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        I am unable to send porting message to 1900 in BSNL operator . I want to port my number .But, else porting message to 1900 else all message I am able to send. There is some kind of blockage BSNL imposed from there side . Please, solve this I want to change my operator from BSNL .
        Thank You !
        Aug 10, 2021

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          Respected sir/ madam

          We having a BSNL pole infront of our house. It has no wire connection, its totaly unused...
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          I am trying to send message "PORT " to 1900. But it is not delivering.
          Aug 08, 2021

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            Even after repeated attempts, I am unable to send porting message "PORT " to 1900.
            I am able to send messages to other contacts, so it's not an issue regarding balance or network.
            Mob number: [protected]
            Aug 08, 2021

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              I want to submit Complaint Positive Review Neutral Comment
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              From past 3 days I’m facing no service for my postpaid BSNL number, I don’t have any problem with my hand ser...
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              Hi sir many times I complaint about phones but my both numbers are still dead and even I don’t receives bills of that sir...
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              We have the bsnl fibre connection. The employee whom we are supposed to call if in any case the Internet isn’t working (which is always) told me that why does always your Internet doesn’t work? Like he was blaming me for the Internet not working. How is this our fault that the Internet isn’t working? And when my dad reached out to him he demanded for a bribe to resolve out issue. Or else he won’t pick up our phone.
              Aug 07, 2021

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                I had applied for a disconnection of my phone[protected]. I once received a call for confirmation of the disconnection of the phone. But till date getting billed even without using it as the cable to my place is cut.
                Aug 07, 2021

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                  Cannot set caller tune in my mobile number, but there is provisions available in customer care 56700, 56799. This issues is...
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                  From last two days there is no network on my bsnl sim and it's not even showing it's tower signals as if it's wiped out. On...
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                  I am unable to send message on the number 1900 for porting my BSNL number to other company. Nor Am i recieving any UPC code. I tried calling 1503 several times they are not helping. Help me solve my issue as soon as possible. Its very urgent
                  Aug 05, 2021

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                    I want to submit Complaint Positive Review Neutral Comment
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                    I have tried several hrs. to get code by send PORT [protected], but couldn't sent . I have recharged with rs. 10 then 147 as...
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                    I'm not able to port my bsnl number to other operator. Whenever I send porting message to 1900 it appears message failed. I've the recharge plan of Rs. 49, top-up balance of Rs.10.
                    Please resolve my queries as soon as possible.
                    Thankyou
                    Aug 05, 2021

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                      I have made a payment via the BSNL portal to extend the validity of my number [protected].
                      I have recharged for rupees...
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                      Hi ConsumerCourt,

                      I had planned to port my BSNL prepaid (Rajasthan) number([protected]) to Another operator.br...
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                      Tried recharging my mobile number through various online recharge platforms, including BSNL portal itself, yet shows an error "Transaction failed due to invalid service class".
                      Date - 3rd Aug 2021
                      Aug 03, 2021

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                        Hi ConsumerCourt,

                        I had planned to port my BSNL prepaid number([protected]) to Another operator.
                        Thus...
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