Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 40%
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14986
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
up
618
down
363
1800 345 1500  [Landline]
up
250
down
214
1800 345 1504  [Broadband]
up
149
down
144
1800 425 1957  [MPLS VPN]
up
33
down
62
up
37
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68

Phone:
Phone:
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111
down
100

Additional info

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar
+91 94 3102 4365
+91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh
+91 94 2520 1234
+91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh
+91 94 2502 4365
+91 94 2512 4365

Maharashtra
+91 94 2202 4365
+91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu
+91 94 4302 4365
+91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365

BSNL Head Office
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi
Tel: +91 94 4002 4365



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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40%
Complaints
14986
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0
Resolved
6018
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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Dear team

As everyone is aware that BSNL is not providing good service now a days and I m a victim of same....
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From 24 Sep 21 my sim is not showing any signal only emergency call.is visible .
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    I paid the bill amount of Rs .708 to my LANDLINE FIBER NET on 11.09.2021 through my Karur Vysya Bank Account.
    I have...
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    Hello
    Our address is Himalayan Colony Kotwali road najibabad. We want to close our landline number and Our landline no is[protected]. Account no is [protected].I have written a letter regarding to close our number because of no use and always dead. And we are paying bill every month without use. After complaining again and again no one is solving our problem. SDO is not responding of our letter. We want to close this permanently.
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      हाय कन्झ्युमरकोर्ट,

      मी माझा बीएसएनएल प्रीपेड नंबर ([संरक्षित]) दुसऱ्या ऑपरेटरला पोर्ट करण्याचा विचार केला होता .
      अशा प्रकारे मी PORT 1900 वर पाठवले. (24 July 21)
      5-6 मेसेज करूनही मला आतापर्यंत UPC कोड मिळू शकला नाही.

      मला याची तातडीने गरज आहे.

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        हाय कन्झ्युमरकोर्ट,

        मी माझा बीएसएनएल प्रीपेड नंबर ([संरक्षित]) दुसऱ्या ऑपरेटरला पोर्ट करण्याचा विचार केला होता .
        अशा प्रकारे मी PORT 1900 वर पाठवले. (10 जून)
        5-6 मेसेज करूनही मला आतापर्यंत UPC कोड मिळू शकला नाही.

        मला याची तातडीने गरज आहे.

        विनम्र
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          I tried to port from bsnl and it is giving error message even after 10 times this is purposeful done
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            I am subscriber of Bharat Fiber since Feb 21 with following details
            Account Number - [protected]
            Phone Number...
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            Every time when i try to generate upc code this message came

            UPC cannot be generated for the reasons: (1)There...
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            I have one landline no. 26546693 in the name of PARTHA PRATIM HAZRA.
            I have wrongly paid the latest bill of landline...
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            1 other people found this complaint helpful
            1 found this helpful

            I lost my bsnl sim card I want to deactivate it instantly.
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              For the last week, my prepaid sim card is not working. My handset is okay. No network signal appears on the handset screen. Other sim cards are perfectly working in the same particular handset. My sim card when used in a different handset the same result received. When called on this number it shows it's busy even though there are no networks are shown. Other BSNL sim cards used in the same location work perfectly. Please help.
              My mobile number is [[protected]].
              I have tried everything and even reset my handset still it does not show any connections and the other sim card has no problem at all.
              Please Kindly help me to resolve this problem quickly.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Bharat Sanchar Nigam [BSNL] — UPC not receiving

                I was trying to port the number to some other operator. First of all, you can't send UPC requests with your unlimited recharge,...
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                I have recharged my bsnl number with a yearly pack of 397 on Jun 2021. But the service on my number is completely barred. I lost my money.
                Bsnl cheats me.
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                  I have a BSNL user. For banking transactions, SMS containing OTP are sent to my mobile number. Most of the times, I don't receive OTP on time. After long time, when I get the OTP, transaction ls are already expired. I can say this issue is with BSNL because with other mobile service providers, banking transactions related SMS are fast and smooth.
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                    BSNL has charged for incoming calls for pripaid mobile number [protected]. The maximum charge were deducted from my balance...
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                    HI,

                    I have port my number [protected] from JIO to BSNL. I have paid Rs 249 at the time of receiving sim from BSNL office. I got message today 17th Sep 21. that my services are working now. But showing balance 0.0. I tried to recharge my number but it is showing error - Transaction failed due to invalid service class. Please update me urgently
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                      My BSNL landline (in Bengaluru) is not working as there is no dial tone, and I cannot recieve any incoming calls. This has been going on for the past one week. I have been paying the bills on time, and have not accumulated any credit amount. I would request you to restore my landline.
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                        Recently on aug 11 i converted my bsnl sim from 3g to 4g.Later I activated my gpay account.From aug 15 my sbi account has...
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                        Hi,
                        This is to bring to your notice that amount of Rs. 5 is getting deducted from my prepaid account balance since...
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