Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have paid for ₹98 plan. The money has been deducted but the bsnl selfcare is showing payment unsuccessful. Kindly look into this and refund my money.
thank you.

It has been 5 days since my Fibre connection is not working.
I have called unlimited time the customer care and the other service numbers, but no one answering the call. I have lodge online complaint but no information till date has been provided.

I am trying to recharge my phone using BSNL website, but I am getting an error "Transaction failed due to invalid service class". Please resolve the issue

Hello sir/madam
There is a used pole in front of my shop .so kindly requesting u to please remove that pole and i think no use of that pole from last 10 years.so please look into this issue.

"UPC cannot be generated as there is an active request for the change of ownership for this number."
Port id is not generated again and again i got the same message.
Still it works on 3G..
How can we manage innstupid 3G network !!
Plz accept my port request

I have been using BSNL SIM for last 4 to 5 years without any problem. For last one year we are facing network problem and network coverage is totally non existent. We have changed the phone and updated with new bsnl sim but the problem is still the same.

We reported this problem to the customer care and nearest BSNL office but they told us to buy a new SIM or port the number to another network instead of solving the problem. We tried MNP by sending PORT 89********1 to 1900. But we have received a response that says "Your request for UPC has been delayed. Please wait while your request is being processed". After sometime "Request for UPC for your mobile number could not be processed. Please retry after some time" message received from BSNL.

We have initiated MNB several times but no response from BSNL. We have been facing this problem for almost a year and not even a single point signal is available. Please help me to solve this problem as soon as possible.

Please change the damaged BSNL pole in our street before it causes any accident. It is on the ways of school and the tution center. More than 50 students and the publics are using this road. Due to this pole students and their parents are scaring to cross it.please replace it.

I am not receiving incoming and out going. Sim card network showing only emergency calls past 3 days

UPC request for your mobile no [protected] could not be processed. Please try after sometime.

I have outgoing balance but still it is showing.

I have tried 2 times

Dear Authority,
This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle and has become a place for pet dogs to pass urine and potty and spread of various diseases . So I request you to remove or relocate this telephone pole from the front of my house .
For this I will be very thankful to you, please oblige.
Address:-H.no 16-44, New Mirjalguda Malkajgiri, Hyderabad, Telagana.Pincode 500047.Ph:-[protected].

I have tried last two months for porting my numbers [protected] & [protected] from BSNL but not able to get UPC CODE. My balance is almost over for tryingit out to send port messages to1900. I received below everytime
UPC CANNOT BE GENERATED AS THERE IS AN ACTIVE REQUEST FOR THE CHANGE OF OWNERSHIP FOR THIS NUMBER...

Dear All,
Very unfortunate that my postpaid number [protected] having zero dues as on date got deactivated on 27.09.2023 without any intimation to me i.e without and single call, sms, letter etc by your department.
This is pathetic and very unfortunate on bsnl part that in this 21st century when their is a digital revolution everywhere and your bsnl is deactivating a customers sim on pretext of any reason without intimating him and putting customers on reputational loss, business loss, social risk, time, loss, operational risk etc and waiting that the customer will visit your office and then you will tell him the reason of deactivation.
I am informing you to immediately activate my number first and if their is any requirement from the department thereon same shall be conveyed to the customer for the resolution.
Any delay in activation shall force me to take legal recourse against the concerned official and the department theron.
Zahir Abass Yattoo
R/o Nagam
[protected]
Alternate No [protected]

Receipt for Payment of Bills/Demand notes. This Receipt is generated from BSNL Portal.
Receipt No [protected]
Transaction ID PGSM[protected]
Transaction Date[protected]:17:44
Amount Rs. 1499.00/-
Phone No [protected]
Bank Reference No IGAQDYRHG7

Payment is successful but service not restored.
Complaints regarding this are not attended.

Error received when requesting UPC no. to port my BSNL Prepaid number - [protected]
"upc cannot be generated due to contractual obligations"
Customer request closed with no resolution after 15 days. Called customer care multiple times but no help.

I m sakshi sharma I paid my wifi bill rupees 589 but my bill is still pending and I done my payment through federal BSNL payment via UPI but sucessful not done plz show concern to my complain or resolve it as soon as possible

I am Ravi Ranjana Kumar wifi telephone number [protected] I want to disconnected wifi connection

My bsnl no [protected]
Is showing invalid sim
Please resolve my problem

Its disgusting to say that every time we make call there will be a caller tune before the call is connected, its so horrible to listen the caller tunes and waste of time
why should bsnl want to subject its prepaid consumers to a torture by forcibly applying caller tunes as part of prepaid recharge
we dont need the ### caller tune crap as part of recharge, by charging for the caller tunes recharge amount is increased
its waste and compelling consumer to listen dirty voices before connecting calls
if bsnl want to sell caller tunes, make it a different pack and people who like will buy
and make the prepaid call recharge packs free from forced caller tunes and offer reduced prices, with this offer bsnl can get more prepaid sales, example validity recharge without caller tune and special recharge of caller tune

I want to get call history of this number [protected] to [protected]@gmail.com

Error received when requesting UPC no. to port my BSNL Prepaid number - "upc cannot be generated due to contractual obligations"
Customer request (I[protected]) closed with no resolution after 20 days. Called customer care multiple times but no help.
Mobile:[protected]...