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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 4

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B
bhargavi-sai
from Malkajgiri, Andhra Pradesh
Oct 6, 2023
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Address: malkajgiri,hyderabad,telagana

Dear Authority,
This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle and has become a place for pet dogs to pass urine and potty and spread of various diseases . So I request you to remove or relocate this telephone pole from the front of my house .
For this I will be very thankful to you, please oblige.
Address:-H.no 16-44, New Mirjalguda Malkajgiri, Hyderabad, Telagana.Pincode 500047.Ph:-[protected].
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    B
    BSNL UPC CODE NOT RECEIVING FOR PORTING
    Oct 5, 2023
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    BSNL UPC Code not receiving

    Address: 3/1971-2, PUDUR,THANGACHIMADAM POST, RAMANAATHAPURAM DISTRICT,TAMILNADU 623529

    I have tried last two months for porting my numbers [protected] & [protected] from BSNL but not able to get UPC CODE. My balance is almost over for tryingit out to send port messages to1900. I received below everytime
    UPC CANNOT BE GENERATED AS THERE IS AN ACTIVE REQUEST FOR THE CHANGE OF OWNERSHIP FOR THIS NUMBER...
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    Z
    Zahir Abass
    Oct 5, 2023
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    Address: New bus stand budgam 191111

    Dear All,
    Very unfortunate that my postpaid number [protected] having zero dues as on date got deactivated on 27.09.2023 without any intimation to me i.e without and single call, sms, letter etc by your department.
    This is pathetic and very unfortunate on bsnl part that in this 21st century when their is a digital revolution everywhere and your bsnl is deactivating a customers sim on pretext of any reason without intimating him and putting customers on reputational loss, business loss, social risk, time, loss, operational risk etc and waiting that the customer will visit your office and then you will tell him the reason of deactivation.
    I am informing you to immediately activate my number first and if their is any requirement from the department thereon same shall be conveyed to the customer for the resolution.
    Any delay in activation shall force me to take legal recourse against the concerned official and the department theron.
    Zahir Abass Yattoo
    R/o Nagam
    [protected]
    Alternate No [protected]
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      N
      Narendra Gole
      Oct 4, 2023
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      Receipt for Payment of Bills/Demand notes. This Receipt is generated from BSNL Portal.
      Receipt No [protected]
      Transaction ID PGSM[protected]
      Transaction Date[protected]:17:44
      Amount Rs. 1499.00/-
      Phone No [protected]
      Bank Reference No IGAQDYRHG7

      Payment is successful but service not restored.
      Complaints regarding this are not attended.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        R
        riteshsaxena7
        Oct 3, 2023
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        Error received when requesting UPC no. to port my BSNL Prepaid number - [protected]
        "upc cannot be generated due to contractual obligations"
        Customer request closed with no resolution after 15 days. Called customer care multiple times but no help.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Shadevpur
          Oct 2, 2023
          Oct 3, 2023
          This thread was updated on Oct 3, 2023
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          I m sakshi sharma I paid my wifi bill rupees 589 but my bill is still pending and I done my payment through federal BSNL payment via UPI but sucessful not done plz show concern to my complain or resolve it as soon as possible
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          When I will get my response
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            R
            Ravi Ranjan Gupta
            Oct 2, 2023
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            Address: MOHAMMAPUR Gopalganj Bihar 841423

            I am Ravi Ranjana Kumar wifi telephone number [protected] I want to disconnected wifi connection
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              M
              Mohd shakoor ch
              from POONCH, Jammu and Kashmir
              Sep 30, 2023
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              Address: VILLAGE TRARANWALI

              My bsnl no [protected]
              Is showing invalid sim
              Please resolve my problem
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                V
                vkayatn
                from Hyderabad, Telangana
                Sep 30, 2023
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                Its disgusting to say that every time we make call there will be a caller tune before the call is connected, its so horrible to listen the caller tunes and waste of time
                why should bsnl want to subject its prepaid consumers to a torture by forcibly applying caller tunes as part of prepaid recharge
                we dont need the ### caller tune crap as part of recharge, by charging for the caller tunes recharge amount is increased
                its waste and compelling consumer to listen dirty voices before connecting calls
                if bsnl want to sell caller tunes, make it a different pack and people who like will buy
                and make the prepaid call recharge packs free from forced caller tunes and offer reduced prices, with this offer bsnl can get more prepaid sales, example validity recharge without caller tune and special recharge of caller tune
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                  D
                  Dq vetri
                  Sep 24, 2023
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                  I want to get call history of this number [protected] to [protected]@gmail.com
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                    R
                    riteshsaxena7
                    Sep 23, 2023
                    Resolved
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                    Resolved

                    UPC cannot be generated due to contractual obligations

                    Website: bsnl.co.in

                    Error received when requesting UPC no. to port my BSNL Prepaid number - "upc cannot be generated due to contractual obligations"
                    Customer request (I[protected]) closed with no resolution after 20 days. Called customer care multiple times but no help.
                    Mobile:[protected]...
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                    S
                    snehalgandhi
                    from Chennai, Tamil Nadu
                    Sep 22, 2023
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                    Address: B/19 Saibaba Nagar Society, Link Road Bharuch 392001

                    Dear Authority,
                    This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .
                    For this I will be very thankful to you, please oblige.

                    Regards

                    Snehal Gandhi
                    B/19 Saibaba Nagar Society Link Road
                    Bharuch: 392001
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      M
                      Manikandan Gurumoorthy
                      from Chennai, Tamil Nadu
                      Sep 19, 2023
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                      Noisy Line is very high and it's happening often with BSNL landline user. I have no other choice of changing network if this issue persists. Please resolve this at the earliest. Thank You!
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        S
                        Sai Manikanta Andey
                        Sep 19, 2023
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                        I recently payed the same bill twice for broadband, so please refund my amount that I've payed extra and also for a plan of 599 60mbps I'm getting 840 to 900 rs as bill for every month which is very high I'm seeking an answer please resolve as soon as possible.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          S.Ghosh.Amp
                          Sep 17, 2023
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                          It's been almost one month, several times I called and requested BSNL staff for broadband connection since the middle of August but they are not taking it seriously, not providing us the connection & constantly lying to us. They took my documents and completed the KYC on 8th August, as I got the message. But still, they haven't been able to deliver the connection. And if they are asked for it, every time they say today or tomorrow you will get but it's just a lie. If they can't provide the connection or having any issues then they directly tell us so that we get confirmation at least and look for any other network. It's Very unexpected and disappointing.
                          +2 photos
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                            ushavr1968
                            Sep 15, 2023
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                            Whenever a PORT request for a BSNL number is raised and sent to 1900, we receive response from 1901 with "Your request for UPC has been delayed. Please wait while your request is being processed."/instead of validbUPC.

                            This is really upsetting even after send out multiple requests.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              J
                              JYOTHIDHAR
                              Sep 14, 2023
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                              Address: 18-9-58, Beside Wines, Near Gandhi Statue, Police Station Road, Chandrayan Gutta, Hyderabad, Telangana, 500005.

                              18-9-58, Beside Wines, Near Gandhi Statue, Police Station Road, Chandrayan Gutta, Hyderabad, Telangana, 500005.

                              Dear sir/madam,

                              This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below along with photograph of the pole.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                R
                                Rajani Sreenath
                                from Mysore, Karnataka
                                Sep 14, 2023
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                                Resolved

                                Shifting of telephone box

                                Address: No.972, 14th main, TK Layout,

                                Having difficulty in parking car and residents are throwing thrash in front of the house. Hence requesting to shift this box....
                                +1 photos
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                                M
                                Manikandan Gurumoorthy
                                from Chennai, Tamil Nadu
                                Sep 14, 2023
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                                Noisy line and call dropping issue happening often. Booked complaint through portal. Please resolve this issue. Thank You!
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  A
                                  atn654
                                  Sep 12, 2023
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                                  I have tried to generate UPC number 5 times, but every time getting below 2 messages

                                  1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                  2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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