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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 4

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A
Arfa Rehman
Oct 26, 2023
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I am trying to recharge my phone using BSNL website, but I am getting an error "Transaction failed due to invalid service class". Please resolve the issue
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    V
    Vinay kumar1219
    from Hyderabad, Telangana
    Oct 20, 2023
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    Address: rcpuram ,kanukuta 21-77/1 beside shabad hotel opp,police quaters.

    Hello sir/madam
    There is a used pole in front of my shop .so kindly requesting u to please remove that pole and i think no use of that pole from last 10 years.so please look into this issue.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      Shri Vinayak Sales and Services
      from New Delhi, Delhi
      Oct 17, 2023
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      "UPC cannot be generated as there is an active request for the change of ownership for this number."
      Port id is not generated again and again i got the same message.
      Still it works on 3G..
      How can we manage innstupid 3G network !!
      Plz accept my port request
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        N
        NVAshok
        Oct 13, 2023
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        I have been using BSNL SIM for last 4 to 5 years without any problem. For last one year we are facing network problem and network coverage is totally non existent. We have changed the phone and updated with new bsnl sim but the problem is still the same.

        We reported this problem to the customer care and nearest BSNL office but they told us to buy a new SIM or port the number to another network instead of solving the problem. We tried MNP by sending PORT 89********1 to 1900. But we have received a response that says "Your request for UPC has been delayed. Please wait while your request is being processed". After sometime "Request for UPC for your mobile number could not be processed. Please retry after some time" message received from BSNL.

        We have initiated MNB several times but no response from BSNL. We have been facing this problem for almost a year and not even a single point signal is available. Please help me to solve this problem as soon as possible.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          V
          Venkateshwaran19962016
          Oct 12, 2023
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          Address: Pulikutty vinayagar Kovil Street, keelapuliyur. Tenkasi, Tamilnadu

          Please change the damaged BSNL pole in our street before it causes any accident. It is on the ways of school and the tution center. More than 50 students and the publics are using this road. Due to this pole students and their parents are scaring to cross it.please replace it.
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            I am not receiving incoming and out going. Sim card network showing only emergency calls past 3 days...
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            U
            User2023
            from Kolkata, West Bengal
            Oct 9, 2023
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            UPC request for your mobile no [protected] could not be processed. Please try after sometime.

            I have outgoing balance but still it is showing.

            I have tried 2 times
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              B
              bhargavi-sai
              from Malkajgiri, Andhra Pradesh
              Oct 6, 2023
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              Address: malkajgiri,hyderabad,telagana

              Dear Authority,
              This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle and has become a place for pet dogs to pass urine and potty and spread of various diseases . So I request you to remove or relocate this telephone pole from the front of my house .
              For this I will be very thankful to you, please oblige.
              Address:-H.no 16-44, New Mirjalguda Malkajgiri, Hyderabad, Telagana.Pincode 500047.Ph:-[protected].
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                B
                BSNL UPC CODE NOT RECEIVING FOR PORTING
                Oct 5, 2023
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                BSNL UPC Code not receiving

                Address: 3/1971-2, PUDUR,THANGACHIMADAM POST, RAMANAATHAPURAM DISTRICT,TAMILNADU 623529

                I have tried last two months for porting my numbers [protected] & [protected] from BSNL but not able to get UPC CODE. My balance is almost over for tryingit out to send port messages to1900. I received below everytime
                UPC CANNOT BE GENERATED AS THERE IS AN ACTIVE REQUEST FOR THE CHANGE OF OWNERSHIP FOR THIS NUMBER...
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                Z
                Zahir Abass
                Oct 5, 2023
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                Address: New bus stand budgam 191111

                Dear All,
                Very unfortunate that my postpaid number [protected] having zero dues as on date got deactivated on 27.09.2023 without any intimation to me i.e without and single call, sms, letter etc by your department.
                This is pathetic and very unfortunate on bsnl part that in this 21st century when their is a digital revolution everywhere and your bsnl is deactivating a customers sim on pretext of any reason without intimating him and putting customers on reputational loss, business loss, social risk, time, loss, operational risk etc and waiting that the customer will visit your office and then you will tell him the reason of deactivation.
                I am informing you to immediately activate my number first and if their is any requirement from the department thereon same shall be conveyed to the customer for the resolution.
                Any delay in activation shall force me to take legal recourse against the concerned official and the department theron.
                Zahir Abass Yattoo
                R/o Nagam
                [protected]
                Alternate No [protected]
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                  N
                  Narendra Gole
                  Oct 4, 2023
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                  Receipt for Payment of Bills/Demand notes. This Receipt is generated from BSNL Portal.
                  Receipt No [protected]
                  Transaction ID PGSM[protected]
                  Transaction Date[protected]:17:44
                  Amount Rs. 1499.00/-
                  Phone No [protected]
                  Bank Reference No IGAQDYRHG7

                  Payment is successful but service not restored.
                  Complaints regarding this are not attended.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    R
                    riteshsaxena7
                    Oct 3, 2023
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                    Error received when requesting UPC no. to port my BSNL Prepaid number - [protected]
                    "upc cannot be generated due to contractual obligations"
                    Customer request closed with no resolution after 15 days. Called customer care multiple times but no help.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      Shadevpur
                      Oct 2, 2023
                      Oct 3, 2023
                      This thread was updated on Oct 3, 2023
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                      I m sakshi sharma I paid my wifi bill rupees 589 but my bill is still pending and I done my payment through federal BSNL payment via UPI but sucessful not done plz show concern to my complain or resolve it as soon as possible
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      When I will get my response
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                        R
                        Ravi Ranjan Gupta
                        Oct 2, 2023
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                        Address: MOHAMMAPUR Gopalganj Bihar 841423

                        I am Ravi Ranjana Kumar wifi telephone number [protected] I want to disconnected wifi connection
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          M
                          Mohd shakoor ch
                          from POONCH, Jammu and Kashmir
                          Sep 30, 2023
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                          Address: VILLAGE TRARANWALI

                          My bsnl no [protected]
                          Is showing invalid sim
                          Please resolve my problem
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            V
                            vkayatn
                            from Hyderabad, Telangana
                            Sep 30, 2023
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                            Its disgusting to say that every time we make call there will be a caller tune before the call is connected, its so horrible to listen the caller tunes and waste of time
                            why should bsnl want to subject its prepaid consumers to a torture by forcibly applying caller tunes as part of prepaid recharge
                            we dont need the ### caller tune crap as part of recharge, by charging for the caller tunes recharge amount is increased
                            its waste and compelling consumer to listen dirty voices before connecting calls
                            if bsnl want to sell caller tunes, make it a different pack and people who like will buy
                            and make the prepaid call recharge packs free from forced caller tunes and offer reduced prices, with this offer bsnl can get more prepaid sales, example validity recharge without caller tune and special recharge of caller tune
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                              D
                              Dq vetri
                              Sep 24, 2023
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                              I want to get call history of this number [protected] to [protected]@gmail.com
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                                R
                                riteshsaxena7
                                Sep 23, 2023
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                                Resolved

                                UPC cannot be generated due to contractual obligations

                                Website: bsnl.co.in

                                Error received when requesting UPC no. to port my BSNL Prepaid number - "upc cannot be generated due to contractual obligations"
                                Customer request (I[protected]) closed with no resolution after 20 days. Called customer care multiple times but no help.
                                Mobile:[protected]...
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                                S
                                snehalgandhi
                                from Chennai, Tamil Nadu
                                Sep 22, 2023
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                                Address: B/19 Saibaba Nagar Society, Link Road Bharuch 392001

                                Dear Authority,
                                This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .
                                For this I will be very thankful to you, please oblige.

                                Regards

                                Snehal Gandhi
                                B/19 Saibaba Nagar Society Link Road
                                Bharuch: 392001
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  M
                                  Manikandan Gurumoorthy
                                  from Chennai, Tamil Nadu
                                  Sep 19, 2023
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                                  Noisy Line is very high and it's happening often with BSNL landline user. I have no other choice of changing network if this issue persists. Please resolve this at the earliest. Thank You!
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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