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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
Complaints 15969
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 64

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A
Anusreekolar
Jul 10, 2021
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My sim card is not working and is not showing any network. Other sim card in the phone is working alright. Please solve the issue. I am not able to use any service of my bsnl sim for the last two days. The sim card had been working well in my old phone and was working for a while in my new phone also then it stopped working.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    G
    Gauhar Mahajan
    Jul 9, 2021
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    Address: Maharashtra

    No range in this area do something or I will change to jio
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      M
      mohanan53
      from Bhopal, Madhya Pradesh
      Jul 9, 2021
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      Address: Accountd Department (Refund s),. Ahmedabad Telecom District, Telephone Bhavan, Navrangpura, Ahmedabad

      Landline phone surrendered on 18/12/2020. Security deposit refund of INR 3249.18 due to pay me. For the last six months I am making requests but BSNL either paying or giving any reply. Issue much overdue for six months but not paying my money back.
      +1 photos
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        G
        Gauhar Mahajan
        Jul 9, 2021
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        In this area there is no range of bsnl and very poor internet
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          V
          V.R Satheesan
          Jul 8, 2021
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          Address: Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpad, New Delhi-110 001
          Website: www.bsnl.co.in

          I have disconnected landline service in 2019. But the initial deposit amount is still not refunded. I have called the officials and submitted required documents on time. The officials are either not responsible or simply ignoring. Please help me get my ₹1320 back.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            G
            Gopal Madan
            Jul 8, 2021
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            Address: Village Patiahu PO NALTI TEH & DISTT HAMIRPUR, HP pin code 177001 india

            [protected]
            Sms not delivering/sending
            Plz help
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              R
              Ramya_ch
              Jul 8, 2021
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              Address: Karimnagar

              My sim is not working from three days. There is no signal and was completely off. Please resolve my problem as soon as possible. It is really difficult working without that sim. My mobile number [protected].
              I removed and inserted again. It is not working in any mobile.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                R
                Rohit Kumar Shiv Kumar Agrwal
                Jul 7, 2021
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                Address: NARI RING ROAD

                Hello Sir,

                The pole is being stole or cut off by unknown authorities from behind Axis Bank ATM Gali No. 4 Guru Teg Bahadur Nagar Nari Ring Road Nagpur besides plot no. 104 to 109, which is causing problems to residents here. Please look into the issue and help.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  D
                  Debbo
                  Jul 7, 2021
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                  Register id TCD2011M00106190
                  Date of birth 10/02/1996

                  Please renewal and give
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                    S
                    sks790904
                    Jul 7, 2021
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                    I have paid the bill but my BSNL AC no [protected] not activated kindly do th needful
                    Bande pakhanjor
                    Chhatisgarh
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                      V
                      Vaishali Ambubhai Patel
                      Jul 7, 2021
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                      Address: VADODARA

                      My self Vaishali Ambubhai Patel. My phone No.[protected] is not working since 2 months. I had lodge grievence to the telephone department twice. My docket no.. GUJ/CO/2021/6966 dated 30/06/2021.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        R
                        Ramya_ch
                        Jul 7, 2021
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                        My bsnl sim is not working from yesterday morning. Sim has no signal and not recognizing in mobile. It showing insert sim. My mobile number [protected]. I can't reach customer care through phone as I don't have another bsnl sim. So please solve my problem as soon as possible.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          Samved Patel
                          Jul 7, 2021
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                          Address: Village Balupura,Post and Tahsil Meerganj District Bareilly UP 243504

                          Remove contractual obligations service from my Mobile number.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            S
                            surajbhujbal
                            Jul 6, 2021
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                            I want some clarification of my invoice i call the customer care executive & they are put down my call 4-5 time and two of them give me another ([protected]) number, if i call them they said me that call the ([protected] or [protected]) this number.
                            such a stupid employment of BSNL .
                            please hire a responsive team. who can resolve the issues.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              K
                              Krish122
                              Jul 6, 2021
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                              ConsumerCourt,

                              I had planned to port my BSNL prepaid number to Another operator.
                              Thus I tried to sent PORT to 1900.but always showing message sending failed.I am trying this for last 1 month but I couldn't get UPC code till now.

                              I need this urgently.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                C
                                Chetna Meena
                                Jul 6, 2021
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                                All of a sudden SIM stopped working. 2nd SIM is working fine. Tried SIM in different phone, restarted phone multiple times. it's not working.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  D
                                  Dinz2311
                                  Jul 5, 2021
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                                  Address: BSNL india

                                  I am getting the following message from bsnl during port change requested anytime (SMS PORT XXXXXXXXXX to 1900) for the last 3 days at different area network locations.

                                  Your request for upc has been delayed. Please wait while your request is being processed.

                                  Request for upc for your mobile no. 99xxxxxxx could not be processed. Please retry after some time.

                                  BSNL charged 1.20 rs for each sms request. I recharged 20rs and port requested periodically, but still not get proper response from BSNL
                                  +1 photos
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                                    S
                                    Saggie585
                                    Jul 5, 2021
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                                    Address: Dhamauli ramnath,kalwari kanti Muzaffarpur

                                    I applied for bsnl bharat fiber ftth connection on book my fiber.com and the application was approved then my area field executive called me and gave me the contact number of my vendor and said that call him and he will give you the connection within 24 hours ..and after that i contact the vendor of my area and told him about the whole ftth thing and he said sir our fibre cable in 1.8 km away from your address and if you want the connection then you'll have to provide me 10 customer for ftth connection then I'll give you the connection

                                    My problem is... I'm not working for bsnl or any one then why should i go and find customer for him
                                    If you can't give me broadband connection in my area then you shouldn't approve the application
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Pratikshaekart
                                      Jul 5, 2021
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                                      Address: India

                                      I have recharged for number [protected] on 26 june but at the last moment it showed error but amount of ₹75 was deducted the debit card but recharge wasn't successful and there was no receipt sent to email or any confirmation message shown in the above mobile number.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        pushpank12345
                                        Jul 5, 2021
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                                        Address: V.P.O Mahakal Dist Kangra Himachal Pradesh 176125

                                        I got my fibernet connection on 10th June and was told the voice service will work within 20 days
                                        But till date it is not working and the employs don't reply to calls or texts
                                        Subscriber id[protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        I is still not resolved even when its showing resolved
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