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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 64

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E
erajaykumar9103
from Bengaluru, Karnataka
Jul 12, 2021
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I have BSNL sim [protected] and the validity of the period was expired and I haveonline extended the validity with Rs.92/- charge on 05.07.2021 but the validity was not extended for three months. Afterward I recharged the sim with plan for Rs.319/- for 75 days on 11.07.2021 and credited in my account. You are requested to please look in to the matter and resolve the issue at the earliest.

Mob No [protected]
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    K
    [email protected]
    Jul 12, 2021
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    From yesterday my other BSNL prepaid sim is not working. Its showing no network however I am in good range and my phone is also working well. Kindly assist.
    BSNL prepaid number [protected]
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      P
      pisaejayaprakash
      from Chennai, Tamil Nadu
      Jul 12, 2021
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      Address: 629/14 52 street 9th sector, k.kagar, chennai 600 078

      Nearly a week has passed by on complaint lodged with BSNL re. Non functioning of landline no. O[protected] with no avail. All the bsnl phone numbers websites are useless as we are unable to communicate with them to talk to them on the status of rectification of landline. Unable to get a response.

      So is there a way out except to surrender the landline?
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Jul 12, 2021
      Updated by pisaejayaprakash       The issue has not been resolved yet. why there is flagging that the issue has been marked as resolved. what does it mean. can you explain as to what is resolved.

      Looks like we must surrender the landline connection. There is no way out if the complaint has not been taken seriously by BSNL
      View replies
      I had done that, its waste just paying up the money for rental, In 365 days it will work for Max 10 days, all other days the landline will be on leave as BSNL does
      Reply
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        V
        VAGEESH C
        Jul 11, 2021
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        Address: HARAPANAHALLI-583131 STD code:-08398

        Hi ConsumerCourt,

        I had planned to port my BSNL prepaid number([protected]) to Another operator.
        Thus I sent PORT to 1900. (11July)
        Even after 5-6 messages I couldn't get UPC code till now.

        I need this urgently.

        Regards
        Xyz
        [protected]
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          R
          R V Dixit
          Jul 11, 2021
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          I have made recharge of Rs 500 through Phonepe wallet for mobile no.[protected].The transaction details are not available on your portal.I have registered a complaint from my mail id ravinprathamesh.[protected]@rediffmail.com.The complaint registered on 13th June 21, is addressed to [protected]@bsnl.co.in.

          I had asked to send the receipt on my above mentioned mail id. I have not received any recept so far. I have checked the transaction details just now on BSNL portal, the details are still not available.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            M
            Mahesh_ghewara
            Jul 11, 2021
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            I have been trying a lot. And still I can not send port message even after having the top up and main balance. I have seen many complaints against BSNL over this. I am fed up of its service. There is never a good reply from customer care. I couldn't connect to internet even after having a BSNL tower near me. Worst service. So it's my right to Port my mobile number. Please allow us to do so.
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              $
              $ri
              Jul 11, 2021
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              Address: 8-1-69 high school road Jogavanipalem visakhapatnam
              Website: GVMC municipal Corporation

              Respected sir/madam
              I an K.SRIKANTH one of the citizen of Visakhapatnam, Gajuwaka city. I want complain about the mad street dogs which are creating lots of inconvenience in the streets. We had lost our kittens recently due to these dogs and also effecting for children, adults, pigs. I need immediate reaction about this issue
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                L
                Lakshya chutia
                Jul 10, 2021
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                Address: CHOWKHAM, Talon gaon

                Please sir block my sim card
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                  A
                  A Shilpi
                  Jul 10, 2021
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                  I have recharged my bsnl no yet I am not able to send sms
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                    A
                    Anusreekolar
                    Jul 10, 2021
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                    My sim card is not working and is not showing any network. Other sim card in the phone is working alright. Please solve the issue. I am not able to use any service of my bsnl sim for the last two days. The sim card had been working well in my old phone and was working for a while in my new phone also then it stopped working.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      G
                      Gauhar Mahajan
                      Jul 9, 2021
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                      Address: Maharashtra

                      No range in this area do something or I will change to jio
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                        M
                        mohanan53
                        from Bhopal, Madhya Pradesh
                        Jul 9, 2021
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                        Address: Accountd Department (Refund s),. Ahmedabad Telecom District, Telephone Bhavan, Navrangpura, Ahmedabad

                        Landline phone surrendered on 18/12/2020. Security deposit refund of INR 3249.18 due to pay me. For the last six months I am making requests but BSNL either paying or giving any reply. Issue much overdue for six months but not paying my money back.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          G
                          Gauhar Mahajan
                          Jul 9, 2021
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                          In this area there is no range of bsnl and very poor internet
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                            V
                            V.R Satheesan
                            Jul 8, 2021
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                            Address: Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpad, New Delhi-110 001
                            Website: www.bsnl.co.in

                            I have disconnected landline service in 2019. But the initial deposit amount is still not refunded. I have called the officials and submitted required documents on time. The officials are either not responsible or simply ignoring. Please help me get my ₹1320 back.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              G
                              Gopal Madan
                              Jul 8, 2021
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                              Address: Village Patiahu PO NALTI TEH & DISTT HAMIRPUR, HP pin code 177001 india

                              [protected]
                              Sms not delivering/sending
                              Plz help
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                                R
                                Ramya_ch
                                Jul 8, 2021
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                                Address: Karimnagar

                                My sim is not working from three days. There is no signal and was completely off. Please resolve my problem as soon as possible. It is really difficult working without that sim. My mobile number [protected].
                                I removed and inserted again. It is not working in any mobile.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  R
                                  Rohit Kumar Shiv Kumar Agrwal
                                  Jul 7, 2021
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                                  Address: NARI RING ROAD

                                  Hello Sir,

                                  The pole is being stole or cut off by unknown authorities from behind Axis Bank ATM Gali No. 4 Guru Teg Bahadur Nagar Nari Ring Road Nagpur besides plot no. 104 to 109, which is causing problems to residents here. Please look into the issue and help.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    D
                                    Debbo
                                    Jul 7, 2021
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                                    Register id TCD2011M00106190
                                    Date of birth 10/02/1996

                                    Please renewal and give
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                                      S
                                      sks790904
                                      Jul 7, 2021
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                                      I have paid the bill but my BSNL AC no [protected] not activated kindly do th needful
                                      Bande pakhanjor
                                      Chhatisgarh
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                                        V
                                        Vaishali Ambubhai Patel
                                        Jul 7, 2021
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                                        Address: VADODARA

                                        My self Vaishali Ambubhai Patel. My phone No.[protected] is not working since 2 months. I had lodge grievence to the telephone department twice. My docket no.. GUJ/CO/2021/6966 dated 30/06/2021.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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