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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: May 21, 2026
Complaints 15980
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 63

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B
bandanagohain
Jul 19, 2021
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Address: jorhat, assam

Hello,
I have paid bsnl landline bill (of telephone no. [protected] for the month of july 2021) on 17 july 2021 by using online bill pay facility from bsnl portal.
money was deducted from my bank account but the portal showed error and did not update it as paid. the portal still shows the bill as unpaid and no confirmation sms has come through.
requesting you now to provide information as to how to go about correcting this.
regards
bandana gohain
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    K
    Kuldip. [email protected]
    from Kalanaur, Punjab
    Jul 19, 2021
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    Address: Kuldip Singh/Mohinder Singh, E7/500 Gali New Ranjir Pura-1 CHHEHARTA
    Website: nil

    Bsnl amritsar bill phone[protected] a/no [protected] plan[protected] gb rs 5332-00 due date[protected] govt empolyees 10% not less my bill detail me
    please help me
    thanks

    kuldip singh/mohinder singh
    e7/500 gali new ranjit pura-1
    chheharta-143105 [amritsar ] pb
    [protected]r[protected]m

    date[protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      N
      NandhuKishore
      Jul 19, 2021
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      Address: 32/28, Kumarasamy Raja Street, Shenoy nagar

      We have Landline[protected] as well as BroadBand in our home. Facing broadband issues like connection intermittent or slow speed most of the time. Raised complaint a month back and they told it is resolved.
      Facing the same issues again now. Need to permanent solution. cant raise complaint every time. please do the needful.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        V
        Vsn2021
        Jul 19, 2021
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        Complaint No[protected]
        Complaint Subtype : Phone Dead.
        Created Date :[protected].

        My complaint was not attended but marked as "Resolved". My phone still remain dead.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          R
          Ramesh120
          Jul 18, 2021
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          Address: AT- qrt no 42443/4 type iii, PO- o f badmal, VIA- saintala

          My phone is ok m don my monthly reacharge suddenly my bsnl sim is not working my number is [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            B
            Bhupendra5666
            Jul 18, 2021
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            Address: Firozabad

            Bharat Fiber broadband is installed at my house for which the rental is 777 and 18% gst is charged separately. Within last 48 hours local vendors of bsnl are not able to provide net to me due to which I am facing lot of problem in working. And he is abusive. If this situation persists then I will not be able to work its a very bad experience frm bsnl really a disappointment
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Bhupendra5666
              Jul 18, 2021
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              Address: Firozabad uttar pradesh 283203

              Bharat Fiber broadband is installed at my house for which the rental is 777 and 18% gst is charged separately. Within last 48 hours local vendors of bsnl are not able to provide net to me due to which I am facing lot of problem in working. And he is abusive. If this situation persists then I will not be able to work please help
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                K
                Kashyapms
                Jul 17, 2021
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                Address: b-13/4 SONARPURA VARANASI

                I have given a complaint through telephone regarding non working the land line on 4/7/21, till today it was not solved and seprising that i got a message your problem was solved
                default tele phone number[protected]
                kindly do the need ful
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  P
                  Paul_1
                  Jul 17, 2021
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                  Address: Hno 2185, 15 c

                  Dear sir
                  BSNL POLE is not being used in our premises from last 10 years . Every one around us is using airtel connection . Because if this pole, we are not able to park our car properly and there is already shortage of parking place.
                  Hereby I would request you to remove the oole from the vicinity area and make a use of it somewhere else.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    Srikanthreddie
                    Jul 16, 2021
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                    Have booking 5 t-shirts pls return my amount pls return back ny amount
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      G
                      Gkvel
                      Jul 16, 2021
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                      Address: Villupuram, Tamil Nadu

                      I see your message on 10/07/2021. I recharged my phone on 13/07/2021 at 666 pack. But caller tune is not activated yet.
                      Bsnl customer care can't response.please activate caller tune my number
                      +1 photos
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                        H
                        Hr bishnoi.
                        Jul 15, 2021
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                        Address: Residency road, Sardarpura

                        Dear sir please check I'm not sending any massage
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          B
                          Badoni TR
                          Jul 15, 2021
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                          Address: Dehradun Uttrakhand

                          Sir
                          I recharge my BSNL prepaid mob No. [protected] through net banking of SBI with transaction reference ID- UHB8359482 dated 03 July 2021 worth Rs. 699/-. but recharge not yet done and deducted Rs. 699/- is not credited in my account.

                          Please credit my deducted amount Rs. 699/- in my account.

                          Thanks sir
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Jul 23, 2021
                          Updated by Badoni TR                           Sir no solution and no any action or reply doing by BSNL please help in this regard.
                          Thanks Sir
                          View replies
                          Sir
                          No any reply or no communications with me by BSNL Uttrakhand please do needful action against this BSNL which company doing not attention to customer.

                          Thanks sir
                          Reply
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                            P
                            Priyadarshan Pushpam
                            Jul 15, 2021
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                            I have been trying to port my phone number from Bsnl but everytime I get a message from 1901 that my request couldn't been processed, Please try after some time. So Please resolve this problem.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              Shiby Jose
                              Jul 14, 2021
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                              I was recharging my prepaid bsnl number for ₹100 on 14th July 2021 it was showing that the payment was successful but recharge not done . Plss do the required process and refund the amount debited from my account.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                S
                                Sumedhpatil675
                                from Hadgaon, Maharashtra
                                Jul 14, 2021
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                                Address: AT POST ANJANSINGI TQ DHAMANGAON RLY

                                Dear Sir/Madam,
                                I located in AT POST- ANJANSINGI TQ.DHAMANGAON RLY, DIST AM RAVATI, Maharashtra having pin code 444709 .Sir, We have a bsnl 3G tower in our small village having population of 10-20thousand. But after every 2-3 days, it does not show any range. Now also, since 3days we do not have bsnl coverage. Also coverage fluctuates a lot, also signal strength is less. There is bsnl office near tower, but no bsnl officer is there on duty, they only comes in a week on duty.

                                Name : Sumedh Patil
                                Mobile: [protected]
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Y
                                  yash@2701
                                  Jul 14, 2021
                                  Resolved
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                                  Resolved

                                  Rajesh saini I am not receiving and sending any message on bsnl sim...I, all complain to bsnl company but they didn't give any solution 4 days has passed I am unable to receive any message Pls start my message service as soon as possible
                                  Jul 15, 2021
                                  Complaint marked as Resolved 
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    R
                                    Ratna Potineni
                                    from Ongole, Andhra Pradesh
                                    Jul 14, 2021
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                                    Address: Ongole

                                    This is Pothineni Srinivasa Rao a Resident of Karumanchi Village, having BSNL Landline Connection in my name, in Ongole Circle.
                                    Dis-Connected BSNL Landline Number Details STD Code 08592, Landline Number 277081

                                    On 24th May, 2021, BSNL Dis-Connected Landline Connection with out informing. Landline Phone number does not have any dues and We are paying the Monthly BSNL Bills regularly with out any dues left

                                    Because of Dis-Connection of BSNL Landline Connection, me and my family faced Mental Agony, because of this my carrer being disturbed. For the Mental Agony request the Court provide me with 75000/- as compensation from BSNL
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      S
                                      Sarvapriya
                                      Jul 14, 2021
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                                      I need to port my phone no. away from BSNL. Every time I send porting msg to 1900 from my BSNL no. I receive a message from 1901 stating my port request is delayed, followed by another message stating my request could not be processed.
                                      This is going on for some time now and nothing has been done by BSNL to solve it.

                                      Phone - [protected]
                                      CIrcle - Bihar/Jharkhand
                                      City - Jamshedpur
                                      +1 photos
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                                        D
                                        drprinceprakash
                                        Jul 14, 2021
                                        Resolved
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                                        Resolved

                                        Dear Sir/Mam,

                                        Myself Dr.Rajlaxmi Paikray want to generate UPC CODE for my Number [protected] but getting UPC has been delayed and could not be processed.

                                        According to TRAI guidlines it should have been generated witin 1min of SMS. i am attaching the msgs received along with my balance.
                                        +2 photos
                                        Aug 29, 2023
                                        Complaint marked as Resolved 
                                        resolved
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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