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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
Complaints 15970
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6089
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9881
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 63

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S
Srikanthreddie
Jul 16, 2021
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Have booking 5 t-shirts pls return my amount pls return back ny amount
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    Gkvel
    Jul 16, 2021
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    Address: Villupuram, Tamil Nadu

    I see your message on 10/07/2021. I recharged my phone on 13/07/2021 at 666 pack. But caller tune is not activated yet.
    Bsnl customer care can't response.please activate caller tune my number
    +1 photos
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      H
      Hr bishnoi.
      Jul 15, 2021
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      Address: Residency road, Sardarpura

      Dear sir please check I'm not sending any massage
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        B
        Badoni TR
        Jul 15, 2021
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        Address: Dehradun Uttrakhand

        Sir
        I recharge my BSNL prepaid mob No. [protected] through net banking of SBI with transaction reference ID- UHB8359482 dated 03 July 2021 worth Rs. 699/-. but recharge not yet done and deducted Rs. 699/- is not credited in my account.

        Please credit my deducted amount Rs. 699/- in my account.

        Thanks sir
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Jul 23, 2021
        Updated by Badoni TR         Sir no solution and no any action or reply doing by BSNL please help in this regard.
        Thanks Sir
        View replies
        Sir
        No any reply or no communications with me by BSNL Uttrakhand please do needful action against this BSNL which company doing not attention to customer.

        Thanks sir
        Reply
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          P
          Priyadarshan Pushpam
          Jul 15, 2021
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          I have been trying to port my phone number from Bsnl but everytime I get a message from 1901 that my request couldn't been processed, Please try after some time. So Please resolve this problem.
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            S
            Shiby Jose
            Jul 14, 2021
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            I was recharging my prepaid bsnl number for ₹100 on 14th July 2021 it was showing that the payment was successful but recharge not done . Plss do the required process and refund the amount debited from my account.
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              S
              Sumedhpatil675
              from Hadgaon, Maharashtra
              Jul 14, 2021
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              Address: AT POST ANJANSINGI TQ DHAMANGAON RLY

              Dear Sir/Madam,
              I located in AT POST- ANJANSINGI TQ.DHAMANGAON RLY, DIST AM RAVATI, Maharashtra having pin code 444709 .Sir, We have a bsnl 3G tower in our small village having population of 10-20thousand. But after every 2-3 days, it does not show any range. Now also, since 3days we do not have bsnl coverage. Also coverage fluctuates a lot, also signal strength is less. There is bsnl office near tower, but no bsnl officer is there on duty, they only comes in a week on duty.

              Name : Sumedh Patil
              Mobile: [protected]
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                Y
                yash@2701
                Jul 14, 2021
                Resolved
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                Resolved

                Not receiving and sending messages on BSNL SIM

                Rajesh saini I am not receiving and sending any message on bsnl sim...I, all complain to bsnl company but they didn't give any solution 4 days has passed I am unable to receive any message Pls start my message service as soon as possible...
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                R
                Ratna Potineni
                from Ongole, Andhra Pradesh
                Jul 14, 2021
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                Address: Ongole

                This is Pothineni Srinivasa Rao a Resident of Karumanchi Village, having BSNL Landline Connection in my name, in Ongole Circle.
                Dis-Connected BSNL Landline Number Details STD Code 08592, Landline Number 277081

                On 24th May, 2021, BSNL Dis-Connected Landline Connection with out informing. Landline Phone number does not have any dues and We are paying the Monthly BSNL Bills regularly with out any dues left

                Because of Dis-Connection of BSNL Landline Connection, me and my family faced Mental Agony, because of this my carrer being disturbed. For the Mental Agony request the Court provide me with 75000/- as compensation from BSNL
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  Sarvapriya
                  Jul 14, 2021
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                  I need to port my phone no. away from BSNL. Every time I send porting msg to 1900 from my BSNL no. I receive a message from 1901 stating my port request is delayed, followed by another message stating my request could not be processed.
                  This is going on for some time now and nothing has been done by BSNL to solve it.

                  Phone - [protected]
                  CIrcle - Bihar/Jharkhand
                  City - Jamshedpur
                  +1 photos
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                    D
                    drprinceprakash
                    Jul 14, 2021
                    Resolved
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                    Resolved

                    Dear Sir/Mam,

                    Myself Dr.Rajlaxmi Paikray want to generate UPC CODE for my Number [protected] but getting UPC has been delayed and could not be processed.

                    According to TRAI guidlines it should have been generated witin 1min of SMS. i am attaching the msgs received along with my balance.
                    +2 photos
                    Aug 29, 2023
                    Complaint marked as Resolved 
                    resolved
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                      A
                      Abhi@7547
                      Jul 13, 2021
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                      Address: Village Kachhiyana, Lakhisarai,811311,Bihar
                      Website: Consumercomplaints.in

                      Hi Sir

                      I have send message Many times for PORT to 1900, but not received PORT CODE .
                      Even I am trying it from last 3 months, I have complained BSNL costumer care But not solved my problem by costumer care .He told Your complaint is open it will solved in last 24 hours I am hearing it last 3 months.
                      Please solve this issue because this BSNL is not working properly in any LIVING Area. I am very Unhappy with BSNL SERVICE. Please help me I am always thankful for this.

                      ABHISHEK KUMAR
                      MOBILE NUMBER [protected]
                      [protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        Abhi@7547
                        Jul 13, 2021
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                        Address: Village post-kachhiyana, District-lakhisarai
                        Website: consumercomplaints.in

                        Hi Sir/Ma'am,

                        I have send message Many times for PORT to 1900, but not received PORT CODE .
                        Even I am trying it from last 3 months, I have complained BSNL costumer care But not solved my problem by costumer care .He told Your complaint is open it will solved in last 24 hours I am hearing it last 3 months.
                        Please solve this issue because this BSNL is not working properly in any LIVING Area. I am very Unhappy with BSNL SERVICE. Please help me I am always thankful for this.

                        ABHISHEK KUMAR
                        MOBILE NUMBER [protected]
                        [protected]
                        +1 photos
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                          E
                          erajaykumar9103
                          from Bengaluru, Karnataka
                          Jul 12, 2021
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                          I have BSNL sim [protected] and the validity of the period was expired and I haveonline extended the validity with Rs.92/- charge on 05.07.2021 but the validity was not extended for three months. Afterward I recharged the sim with plan for Rs.319/- for 75 days on 11.07.2021 and credited in my account. You are requested to please look in to the matter and resolve the issue at the earliest.

                          Mob No [protected]
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                            K
                            [email protected]
                            Jul 12, 2021
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                            From yesterday my other BSNL prepaid sim is not working. Its showing no network however I am in good range and my phone is also working well. Kindly assist.
                            BSNL prepaid number [protected]
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                              P
                              pisaejayaprakash
                              from Chennai, Tamil Nadu
                              Jul 12, 2021
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                              Address: 629/14 52 street 9th sector, k.kagar, chennai 600 078

                              Nearly a week has passed by on complaint lodged with BSNL re. Non functioning of landline no. O[protected] with no avail. All the bsnl phone numbers websites are useless as we are unable to communicate with them to talk to them on the status of rectification of landline. Unable to get a response.

                              So is there a way out except to surrender the landline?
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Jul 12, 2021
                              Updated by pisaejayaprakash                               The issue has not been resolved yet. why there is flagging that the issue has been marked as resolved. what does it mean. can you explain as to what is resolved.

                              Looks like we must surrender the landline connection. There is no way out if the complaint has not been taken seriously by BSNL
                              View replies
                              I had done that, its waste just paying up the money for rental, In 365 days it will work for Max 10 days, all other days the landline will be on leave as BSNL does
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                                V
                                VAGEESH C
                                Jul 11, 2021
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                                Address: HARAPANAHALLI-583131 STD code:-08398

                                Hi ConsumerCourt,

                                I had planned to port my BSNL prepaid number([protected]) to Another operator.
                                Thus I sent PORT to 1900. (11July)
                                Even after 5-6 messages I couldn't get UPC code till now.

                                I need this urgently.

                                Regards
                                Xyz
                                [protected]
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                                  R
                                  R V Dixit
                                  Jul 11, 2021
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                                  I have made recharge of Rs 500 through Phonepe wallet for mobile no.[protected].The transaction details are not available on your portal.I have registered a complaint from my mail id ravinprathamesh.[protected]@rediffmail.com.The complaint registered on 13th June 21, is addressed to [protected]@bsnl.co.in.

                                  I had asked to send the receipt on my above mentioned mail id. I have not received any recept so far. I have checked the transaction details just now on BSNL portal, the details are still not available.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    M
                                    Mahesh_ghewara
                                    Jul 11, 2021
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                                    I have been trying a lot. And still I can not send port message even after having the top up and main balance. I have seen many complaints against BSNL over this. I am fed up of its service. There is never a good reply from customer care. I couldn't connect to internet even after having a BSNL tower near me. Worst service. So it's my right to Port my mobile number. Please allow us to do so.
                                    +1 photos
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                                      $
                                      $ri
                                      Jul 11, 2021
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                                      Address: 8-1-69 high school road Jogavanipalem visakhapatnam
                                      Website: GVMC municipal Corporation

                                      Respected sir/madam
                                      I an K.SRIKANTH one of the citizen of Visakhapatnam, Gajuwaka city. I want complain about the mad street dogs which are creating lots of inconvenience in the streets. We had lost our kittens recently due to these dogs and also effecting for children, adults, pigs. I need immediate reaction about this issue
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