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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 68

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S
Suruansh Tiwari
Jun 20, 2021
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Bsnl network and internet acess problem
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Ashu1@
    Jun 20, 2021
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    I am trying to send a message for getting UPC (unique portability code). I want to port my bsnl number to any other operator. So many time I have sent sms on 1900, but could not get UPC till now.
    Full signal is coming, I can call sms, but could not send sms to 1900.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      ShivTejTT
      Jun 19, 2021
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      Dear Sir/Madam,

      My contact number is [protected].

      Since last 15 fays I am trying to recharge my phone, but it is not working and not getting recharged.

      Please sauggest how can I get it recharged.

      I am fed up with your pathetic service.

      I have used Google pay, phone pay, paytm, freecharge, amazon pay, all my netbaking apps all seems useless with BSNL.

      I tried two times with BSNL app.
      Rs. 106 deducted both times, but mobile not got recharged. All remaining apps, at least refunding me the deducted amount, but unprofessional BSNL is even not bothering to refund my money if not recharged.

      Please don't provoke me to go to consumer forum.

      This is really shameful that being an Indian telecom giant, the service is so much poor.

      Waiting for your reply eagerly.

      Regards,
      Tejas.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        KatakamAbhijit
        Jun 19, 2021
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        I've been trying to port my number since last 2 months and the message itself doesn't get sent to 1900. When I went to the local office and asked them ahout it, they said it would get resolved in the next week. It's been six weeks and still it doesn't work. If you won't provide good service, atleast let us opt for better services. MNP is a basic service.
        Jun 21, 2021
        Complaint marked as Resolved 
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          Sriramt
          Jun 18, 2021
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          My broadband connection is not working from wednesday and i have registered complaints on bsnl website. Without resolving the connection issue they have resolved the ticket. Still internet is not working.
          Ticket number[protected]
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            imthiyaas
            Jun 18, 2021
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            Address: Elkhill/ooty/the Nilgiris

            Network is slow and when electricity is gone the tower is going from H+ to E so please check the problem
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              Advocate Amiya Dash
              Jun 18, 2021
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              Not able to send Port message from my BSNL Prepaid Mobile sim

              I am not able to send Port message from my BSNL Prepaid Mobile sim. I have tried several times by writing PORT to 1900.But the message sending failed each time. I have SMS balance & mobile validity in my BSNL sim. Inspite of these I am not able to port message. Pls guide....
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              Avinash.k
              Jun 18, 2021
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              Address: A-31, DARSHNAM ECOVISTA, TARSALI BYPASS, Near nh no 8

              My bsnl sim card's mobile number is [protected] .it's been more than 24 hours since no services is shown for my bsnl number while other sim cards are working fine .signal strength is very weak or no signal at all is shown . I can't make calls neither I'm able to use internet.please help me out on this issue.
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                Sonu kumar tiwari
                Jun 18, 2021
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                Address: Rajasthan

                [protected] mera bsnl postpaid number h ispe incoming or outgoing call nhi ho rha h or network bhi nhi aa rha h maine bill bhi pay kr diya tha
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                  Hemant. S
                  Jun 18, 2021
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                  Address: Vertinary college nagpur maharashtra 440006

                  Hello i am hemant sarkar a school student who attends only classes from Maharashtra nagpur.
                  As i am student i need Internet to attend my classes but some issues are happening from last night with my internet so, please understand my problem given below
                  My mobile net is suddenly cutting off i don't know how but i remembered that i had keep my phone of tomorrow at 11:00pm. But customer care is saying that i have used my Internet at 1am and 5 am. But i had turned on my net sharply at 7 am.
                  I don't know why this happend but please i have online classes today and i don't know how i gona attend my class if i don't able to do so it will all your service fault
                  I am hemant sarkar a school student.
                  Please do something on this
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                    Suryabir
                    Jun 17, 2021
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                    Address: H.No 9 PHASE 2 BIDA COLONY RAJPURA BHADOHI

                    I cannot send port message to 1900. Everytime I try to send it, it says message cannot be sent. I can send and recieve messages from other numbers. I complained to BSNL on twitter but they didn't resolve the issue.Their customer care number are NEVER CONNECTED. I called up customer care innumerable times,

                    Surya BIR

                    Mob- [protected]
                    +1 photos
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                      ShubhamRanjan
                      Jun 17, 2021
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                      Currently i am in Bihar and my Sim is from Rajasthan. I couldn't send port messages. All other messages are working properly. I went to CSC centre they told me Rajasthan BSNL has been blocked your number to send port message
                      .
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                        Gurbhej dhaliwal
                        Jun 17, 2021
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                        Address: Village pragpura,Teh.patti,Dist.Taran tarn, Yes

                        Emergency problems
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                          Gurbhej dhaliwal
                          Jun 17, 2021
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                          Address: Village pragpura,Teh.patti,Dist.Taran tarn, Yes

                          Sim uper emergency call a rahi wa network nahi show ho rihya va
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                            Vivek Mondal
                            Jun 17, 2021
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                            Address: Tantiberia, Uluberia, Howrah , West Bengal , Pin-711316

                            I am Vivek Mondal, BSNL Mobile customer . BSNL4G network is working so slow in my area pin - 711316. I can't get 4G network when I'm in ground floor of my house, It becomes 2G. Only when I'm on the top floor, it works on very slow 4G. I called Customer Care so many times but they always told me to go through the appropriate settings, they mentioned …I followed the instructions, but there was no improvement in network speed. My mobile phone gets a very low 4Gsignal, strength around (-115 dBm). I am requesting you to make new site, I will be very much helpful and benefitted. My mobile number-[protected] .Please trust me or you can check signal strength by yourself in my area : Tantiberia, Uluberia, Howrah, West Bengal, Pin-711316. Otherwise I have to shift to another company who can able to give better network signal . I’m still waiting up to my last recharge pack exhaustion period.
                            Hope you will take appropriate action to resolve my problem .
                            +4 photos
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                              M B Krishna Swamy
                              Jun 17, 2021
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                              Address: Mysore

                              I trying to send SMS to get UPC but SMS is not uploaded... Other SMS is OK.

                              Please resolve my issue to get UPC.

                              M B Krishna Swamy
                              [protected]
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                                Tirumala Srinivasarao N
                                Jun 16, 2021
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                                Address: Bellary,karnataka

                                My name is Tirumala Srinivasarao N, I am using Landline number is [protected](Account number is [protected]) I tried to add my account in self care portal and but not adding so please do need full Thanking sir

                                with regads
                                Tirumala srinivasarao N
                                Mobil NO:[protected]
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                                  Mahesh Badhaliya
                                  Jun 16, 2021
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                                  Address: Ward No.13 , Near Police Station Sohna District - Gurgaon 122103

                                  Team,

                                  I have already paid my bill on 10th June 2021 and my bill status is still unpaid. I have done by BHIM UPI and already shared the transaction details.
                                  I had word with my Bank and Google Pay according to them bill amount has been transferred to BSNL Payment gateway.
                                  Request you to please refund my payment ASAP so that I can pay again my bill.
                                  UPI Transaction ID[protected]
                                  Bank - Allahabad Bank (Indian Bank)
                                  Date of Payment - 10th July 2021.
                                  Mode of Payment - Google Pay
                                  Amount - 990 -/
                                  Phone No.[protected]
                                  Mobile - [protected]
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                                    Rajan29
                                    Jun 14, 2021
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                                    Removal of pole
                                    Dear Sir
                                    We are having bsnl pole right side of our house, house no G4/1 Malviya Nagar new delhi 110017.there are no bsnl connections anymore and this pole is used by other local tv and net cable operators.the pole half laid down in the road anytime it harm anyone in the area.So I request to please remove this pole from here
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                                      koolsmiles
                                      Jun 14, 2021
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                                      Address: flat no 104 jayabarathi meadows suchitra circle hyderabad 500067

                                      Dear sir,
                                      i am ch santosh kumar from hyderabadgot landline connection with broadband bearing no [protected] doesnt have caller id and no display of missed call phone no. kindly activate the caller ID and missed call phone no sisplay (CLIP)
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