Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My phone Number[protected] sice March,2009.
My earlier number was [protected] with Unique ID:[protected] since 1996.
Now when I wish to add my account in to the bsnl.portal it demands unique id where as the service providers have made some changes in the billing system and the unique id va nished and in its place a new CUSTOMER ACCT.No.appear as "[protected]" This id is not accepted by the bsnl.portal and I had travel...

I am using BSNL HOME 500 C broadband line for past 2years, though I was warned by so many of friend about the bad service provided by BSNL. I have no complaints till I shift. My Telephone no is 24746876 and. I have given request for shifting on 28.08.2009. But, connection to the shifted house has been given on 22.09.2009. But I was charged for full month instead of 9days and free calls has been calculated on pro-rata basis on their favor...

MY CELLONE NUMBER IS [protected]
THE COMPLAINT ABOUT TELEMARKETING THROUGH CELLPHONE. ONE DAY A MASSAGE CAME FROM #12630019 FOR ANY FACILITY ABOUT MUSIC.THAT FACILITY WAS AVAILED BY MISTAKE. I TRIED MANY TIMES TO UNSUBSCRIBE THIS FACILITY BUT IN VAIN. THE CALL ON THIS # CHARGES RS.5/- P.M. WHEN I ASKED AT CUSTOMER CARE. THEY REPLIED THAT WRITE [UNSUBCRIBE] AND SEND TO 12630019. BUT MASSAGE NOT GOES TO THIS NUMBER....

CMD / BSNL

Ref: Your E-mail dated.03.09.2009

At least thanks for the day as BSNL/ Kolkata are able to gear up BB-Speed upto 776.2 kbps on 15.11.09 for the 2nd time in this year. Earlier on 21.07.09 the speed was 1100.3 kbps communicated to you vide E-mail dated. 23.07.09. [Both the records reproduced]
REJOINDER-2 Dated[protected]



STATUS


br...

Since last 3 months I am facing lot of disturbance in my telephone line. I had complained so many times but all in vain. After complaints, the line man calls from the pole and just say that your phone is working and cuts the calls and is least bothered to listen to our complaints.

Many a times there is no dial tone at our end and it comes only if there is some incoming call on it. We have broadband connection too, and the link...

I am really amazed of the fact - when i placed a complaint of replacing the telephone wire - which was cut from the main pole to my residence at various places - they said they don;t have additional wire to change it.
i have been a customer since 10 yrs and paying approx 1200.- to 2000/- INR per month as rent + usage fees.
The telephone wire was cut due to a truck carrying something tall material. We placed the complaint and...

I own a mobile connection No.[protected] in my name. Inadvertently some caller tune has been activated in my cell phone which I do not want and wish to get it discontinued. All my complaints through your call center have gone to deaf ears and nothing has been done so far. I have sent message "UNSUBSCRIBE" to 56799 at least four times and every time I got assurance that the caller tune will be removed within 48 Hrs. Nothing has happened...

Dear Sir,
I have lost my Sim card which was having BSNL Excel Prepaid New excel ananth. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected]. Please help me in this concern.
With thanks,
Remes A...

Sir
I have an bsnl; prepaid connection having no [protected] with the name of my grandfather Mr. G. L. Agarawal. Sir from ten days internet is not connected from my mobile. i ask to customer care many a times. they tell me that settings are changed and they send mebsnl setting bsnlnet. on 2nd time they told me that yor got wrong settings i am sending setting to u and they send me bsnl stream setting. 3rd time they told me that you...

sir,
we have purchased bsnl postpaid sim on plan 725 wid bsnl netwrk unlimited free and other netwrk at40paise and these all offer will get on the jodi sims also without any monthly rent...that is jodi sim have tariff of the main sim with no rent...this we bought because of their advertisement on tv and news paper.but frm this month starting they have stopped the offers of jodi sim and covert jodisims plan to 99 plan.so this is...

Dear Sir,
I am your regular bsnl excel prepaid user since years. few days before i recharged my mobile
(+91 [protected]) with Rs 230 to access internet. since then I m calling customer care executive
for Gprs setting and net activation and every time they are just saying "we are sending it in 10 minutes".
I am very unhappy and dsappointed with ur service and customer care.
Probably I shall be...

I changed my plan to combo 500 where is speed is upto 2.1Mbps
I was using my connection only during night from 2.00 hrs to 8.00 hrs
my day usage for checking mail and other activity was less..

two three time my utorrent was mistakenly on and my usage touched more..
but now my bill is 4k i cann't pay that huge amount
i'm ready to pay it by installment, i don't like to cheat bsnl.....

Sir, Iam an victim of bsnl service since last two months.I have suffered a lot with bsnl service in this past two month due lack of assistance by so called officials(Simply sitting & Monthly Getting). Now after repeated complaints to these officials they have sorted out my service. Now iam unable to understand why we cant get our usage details from so called website i.e WWW.self care.sdc.bsnl.co.in. I request these officials to open this...

sir,

i recently changed my portal user id and password. and then i am not being able to login to view my usages. please retrieve my usage detail portal user id and password or help me to find a way to do the same. i would be extremely thankful if the service is provided as soon as possible. My telephone number is[protected], Bhubaneswar, Orissa....

Dear Sir,

We had purchased the bsnl Huawei data card from BSNL office at Ranchi, Jharkhand. They assured me the good data transfer rate on the modem. But it failed to give the service as it was assued. We are trying to complain for it to there office but no one present (no number or not a authorised person or call center) to recived the complains.

Thankyou.

SUSHMA CHOUDHARY
1st floor, B.N....

I am Mohammed Arshadullah with BSNL mobile No. [protected] in Andhra Pradesh under VENNELA PLUS plan. as per this plan, 250 SMS are free per calendar month. I am not able to know the free SMS balance in the calendar month but many of my friends get the service reply showing the free SMS balance for the calendar month under the same plan. In my phone there is no message counter option also. But it is the responsibility of the company to give...

I had lost my SIM ([protected]) will be 15 days left. from Cuttack, Orissa.Pl block the sim.
My Current Cell No. is [protected].Any queries pl conntact on above No....

I herewith post my complaint that I have activated my booster 99 plan on 10.11.09 to my connection and till this time this booster has not effected and I only receive the message that the "Voucher is Pending" and I have been charged by Rs. 1/- for bsnl and rs.1.40 for other gsm instead of 0.10 paise for bsnl and 0.49 paise for other gsm.

though I have reminded atleast 15 times in the past four days, the pubils working...

This is my 10th complaint on the same matter. I hope it would be the last complaint (by changing to other service providers). My phone number is [protected]. Even after complaining at different places, no action has been taken to deactivate the BSNL tunes but every month I have been looted about Rupees 60/- in my account. Is it govt organization or a cheating organization? Do they want to respect their customers or cheat them in all possible...

Dear Sir/Madam

Since long back I have the Network failure for BSNL in my Office area. I have already sent many massages via my cell phone including the following written complaint dtd.[protected] to the concerns {copy annexed}. Till date I am facing the same problem. My office deals with public services and hence a lot of difficulties are faced in discharging the duties.

You are therefore requested to look into...