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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 677

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A
Akanksha
from Lucknow, Uttar Pradesh
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i want my call details

i want my call details from 01 october to 02 november my contact number is [protected].
please send the all details of incoming/outgoing calls as soon as possible....
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K
kavi jayaprakash
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in getting the connection

Hi i applied for new Broad Band connection on 3rd september in Medavakkam Bsnl Office.
At that time they said it will take 2 weeks to give the connection .
They said its not possible to give the connection in a week as they are laying underground cables.
i said 2 weeks is ok. But i didnt get the Broadband connection or the phone connection till now.
i use to go once in two weeks and ask about the connection.br...
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B
Baljit Singh
from Mohali, Punjab
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Not working since last 3 months

My bsnl phone no.[protected] is not working since last 3 months. I have called up exchange personnel directly almost 50 times, met JE, Cable section personnel but nothing has been done till date. My fixed monthly charges are 1000/- which I am paying every month without availing broadband service....
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H
hemant chotalia
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL landline dead

Our landline no.[protected] is dead since 2 days....
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P
pranab kumar nandi
from Bharuch, Gujarat
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worst service since last 2 month

i am a bsnl landline customer for over 13 years in 2539 exchange in calcutta telecom dist. and i am a subscriber of bsnl broadband for over 4 years, i did not face any trouble till august 2009, but from september 2009 i couldn't work in internet because link in modem extinguished every 1/2 minute interval and my net is cut off, my telephone is also noisy. i lodged complain on almost everyday and exchange cheched my own accesories which...
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S
Sudipto Chowdhury
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISCONNECTION AFTER 2 MIN.

I m using BSNL's Dataone Broadband from last month, but facing a serious problem regarding connection i.e. disconnection of broadband i.e. linked failed.After 2 min (approx) i have to connect again and again. I have inform the officer regarding this problem, she told me that "tommorow our executive meet u to sort out this problem, but all gone in vain no one come from BSNL deptt. to sort out my prob. I think BSNL should change their...
+1 photos
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F
firoz khan musa khan
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill was too much high

i have get BSNL broadband connection on 21 dec2008 for 750 home unlimited plane .and in jan 31 2009 i appilied for plane change to 250 home plane the officer recieved application and say that the plane was change from feb1 2009. and then in afternoon they call on my bsnl telephone no.[protected] that they were unable to chang my plane because i have take bb on dec so plane cannot change .then in feb2009 the plane is 750 home unlimited .and...
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K
kuldeep kumar
from Delhi, Delhi
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Poor functioning

Hi
I bought this NIC from district jammu and the device is not working properly. it remains connected but there is no data transfer at all. moreover, thee are no BSNL officials to attend to the complaints. I dont know where to go and whom to approach....
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P
parshwa international
from Bengaluru, Karnataka
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MY BROADBAND WAS NOT WORK CONTINUE

oUR PHONE NO[protected] MY BROADBAND SPEED IS SLOW AND WITH IN A FIVE
MINUTES CONECTIVITY GONE , PLS SOLVE MY PROBLEM EARLIER....
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J
jayan v nair
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call details

Sir
how many times this Number +[protected] call me during the last few days (including missed call)and I had dialed to this number (including missed calls ) with time and duration of time (details)
Kindly send to my email address
with regards
Jayan V Nair...
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N
ns1001_jdp
from Ujjain, Madhya Pradesh
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1% DISCOUNT WILL NOT GIVEN IN ONLINE PAYMENT.

RESPECTED SIR,

I AM THE USER OF BSNL LANDLINE. IN THE BSNL PORTAL DISPLAY THAT IF THE BILL HAVE PAID ONLINE THAN 1% DISCOUNT WILL BE GIVEN IN NEXT BILL. SIR I HAD PAID MY BILL ONLINE LAST FOUR MONTHS STILL I HAD NOT RECEIVED 1% DISCOUNT. LET ME KNOW ANY PROBLEM IN THE BSNL PORTAL. I HAVE REGISTERED A GENERAL COMPLAINT IN THE BSNL SITE TWO TIMES BUT NO RESULT FOUND.
MY PHONE NO. IS 227771 (JAGDALPUR) C.G.)
UNIQUE...
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U
udaya kumar d
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline and internet is not working from last 3 days

Sir,
I am having bsnl broadband connection.Landline and internet is not working from last 3 days.
I complainted at kancharapalem but they not responding. Pls check this and rectify the problem as early as possible.......
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K
K.J.Ephrem
from Turaiyur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Troublesome land phone & Delay in getting Broadband connection

K.J.Ephrem,
Kariyil,
Chirakkadavu p.o,
Kanjirappally,
Kottayam,
Kerala,
India.

Subject: Troublesome land phone & Delay in getting Broadband connection

Tel. Exchange:Chirakkadavu(Kanjirapally,Kottayam)
Tel. number: [protected]

Complaint about Landline Telephone:

Sound is not audible. Loud noice. There are many joints in the...
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B
Bala Murali
from Tirukkoyilur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing

Past 3 months am using BSNL Broadband. At 1st month am using Home 250 plan. on that month i have d bill Rs.784 i pay Bill. 2nd month am change the scheme to Home Combo 500. on that month am get the bill around Rs.2500. Am disappoint to see that much of amount. when am ask to customer care they told Rs.500 For Deposite, Rs.1000 for My 1st n 2nd month rental, another Rs.1000 for my Usage. I don't Know How it will be happen. Then Why am...
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J
J.P.SINGHI
from Raiganj, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROAD BAND PLAN CHANGE

ON 30TH JULY I SUBMITTED MY WRITTEN REQUEST FOR CHANGE OF MY HOME 250 PLAN TO HOME UL 750 PLUS FOR MY BROADBAND SERVICE ON 2287 4780.

THREE MONTHS HAVE PASSED. I AM REMINDING EVERY ONE CONCERNED ON PHONE AND BY LETTER. OFFICERS ARE AOTR (CENTRAL), COMMERCIAL MANAGER/ OFFICER (CENTRAL), CUSTOMER CARE OFFICE CIRCUS EXCHANGE...
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M
Maneesh Kumar Sethi
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Radio Service 126300

Dear Sir,

I am BSNL Pre Paid Mobile user o[censored]ttaranchal circle. My mobile no is [protected]. BSNL Radio services is started FORCELY on my mobile. I want to stop this service immediately, many times I tried through BSNL cutomer care but they were not able to stop this service and also were not able to give satisfactory answer and said that this radio service is not operated by BSNL & are not responsible for this facility,...
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H
Hemal Dikshit
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing Problems

I am using a 256 kbps connection on unlimited download and upload scheme for my phone no 23193794. I am being charged a fixed fee of 990 irrespective of the downtime. In August my Broadband was disconnected from 8th to the 23rd and I received a bill of 990 for the whole months usage and now again this month my broadband has been disconnected since the 2nd till date however I am sure I will get a bill of 990. I raised this with customer service...
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K
K Girish Kumar Bhat
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone not working

Our BSNL landline phone no[protected] is not working when there is no power in our area ,regading this I have complented to all the authorities ,and every person is saying that the phone works in DC but not in AC , Although I convinced them regarding this problem and said them to visit our home when there is power failure, Some people visited our home when there was no power and they observed the problem and still they are not able to rectify...
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S
Santanu Biswas
from Nichlaul, Uttar Pradesh
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Non functioning of Broadband

Sir
I am a subscriber of BSNL Land Line + Broadband combo plan vide telephone no – 0120 – 2490863 at Noida, Sector -55.
Since the beginning my Broadband is not very stable and recurring problem are facing. I have lodged complain number of time vide docket no : 1198432, 1328715, 1342672 … but no result. Though my telephone is working but there are some noise and disturbance are presence.
I am really fade-up...
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M
Miral Patel
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international sms never reach

hello,
My cellphone no. is [protected] (BSNL) I have complain that i send internations sms to my friends at Indonasia and UAE but mostly that sms never reach to my friends, and till today i was debited about Rs. 50 , when i call customer care on 29.10.09 they did not give me setisfaction reason and disconnect phone 2 times without saying anything, than i leave voice massage also
Plz do needful in this case....
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