Bharat Sanchar Nigam [BSNL] Complaints & Reviews

E-vdo — not working

I have purchased E-vdo card dated 18-feb-09 for south city area, raibareily road lucknow, since the day i had purchased it is not working, no network bar is been seen in this locality and when i used it in qaiserbagh area it is working properly. Today is 27-feb-09 please kindly confirm me what is the problem regarding the network and also how i can claim full refund of myE-vdo card.



thanking you
anshuman pandey
[protected]

BSNL - EVDO — Not working from last 7 days

Hi,

I am evdo user from Motera, Sabarmati, Ahmedabad and its not working from last 7 days.

I ask on customer care and they keep saying that wait for a day - some cable issue - we will resolve in a day. But its till not done after 7 days.

Pls. look into this matter and do the needful.

Thanks,

Jatin.

evdo works local in just city of activation

Hi

I am from bangalore..even my EVDO not been working from past 5 days...hope they will fix the issue soon.

BSNL — EV-DO not work proper

my official site www.ssa.mp.gov.in could not open by EVDO . but this site open by other network ( also by broadband) in a few seconds. i open this site by EVDO, always oops error find & page can not displayed DNS error .
please solve this problem . this site is importent to me. otherwise their is no use of EVDO for me.

i m in nasik, , here the speed (transfer rate) was quiet good about above 150kb/sec, , but since the first week of july 2009 it has become a valley slope down to 30kb/sec please increase the towers BTS in india, , and give satisfactory service to the consumers, , check the problems and recover to the 3g said speed and promised by BSNL 2.2MBPS, , , please we arent satisfied with poor performance in speed<<<<<<<

BSNL EVDO — The speed is not as it is said to be

I recently purchased BSNL EVDO service. It says that the speed can be upto 1 mbps, but in my life time. I have never seen it.

BSNL Evdo — BSNL EVDO Card Not Yet Activated

I purchased a EVDO Card on dated 30 July 2009, but after 10 Days BSNL is not able to activated my card . Really BSNL is a un professional organization .

what is d procedure for purchasing EVDO card

BSNL — EVDO Card Activation

I purchased on 8/10/09. It is yet to get activated by 9/10/09 evening. What could be the problem. The installation is complete. Are there any specific settings etc. to be made. As someone rightly said, BSNL is so unprofessional.

EVDO — EVDO mode not working

Sir,
I have purchased a new EVDO connection which is only working in hybrid mode.
Therefore I request you to please activate it as soon as possible.

EVDO CDMA No.::[protected]

Contact No.[protected]

BSNL Evdo — Very Poor Speed & Service

I am using bsnl evdo for the past 45days. I am getting speed less than 100kbps. My shop is situated at somasundaram mill road, this is very near to ramnagar exchange, i am already raise a complaint to ramnagar exchange but they are forwarded me to saibabacolony exchange, that colony exchnge people simply given me another exchange telephone number which is for evdo and will phones, i am trying that number for the past five days nobody pick the phone. SO Please inorm me how to solve the problem.

how about evdo card in chennai?

Iam planning to by it. .

how much speed i can gain for downloads?

anybody help. .

not good, poor performance, downloading is in worst condition.

BSNL Evdo — No speed and range

I got an EVDO connection from BSNL. I am residing at trivandrum and according to BSNL authorities they have got EVDO towers at Vellayambalam which is barely about 500ms from my residence. Now I am getting only speeds up to about 7 kb/ps compared to the promised 2.4Mb/ps.

I am using BSNL EVDO from December 2009 onwards in bangalore.
I never got a speed of more than 200kbps till now, downloads max abt 5kbps.

Also while roaming it is showing error like "Coudnot connect: remote computer doesnt respond". SOit is unusable on roaming.

As with my experience, the connection is a 100% waste.
Better dont take the EVDO connection

BSNL Evdo — poor connectivity & speed

poor connectivity and speed w.r.t bsnl evdo.

also the bsnl pre-paid mobile service is nightmarish.

BSNL — EVDO

BSNL EVDO is said to provide speed upto 2.1 MBps but since last six months i have never seen speed above 750 kbps. Aparts from that network failure is like a day routine. Story even dose not ends here, when you make a call for complaint or any inquiry its garnteed that you will not get proper reply or even they will not not anwser the call. Being a goverment Company employees of the company has no value for their clients. For making payment of the bills there is no proper arrangements. You are supposed to visit their offices which no one wants to do in these days.

BSNL — NOT RESPONDING TO MY COMPLAINT

Sir,
My mobile no is [protected] today 29.10.2010 at time 05.04.15 I have received a message from DM-LUCK WINNER! [protected] is chosen for $2500 CASH prize,call [protected] now.
I have make call to that above mention number the dial tone asked language to choose and my number and all tone repeats my number again finally their no person to response tone repeated after five minutes i have disconnected my balance is reduced Rs 60.00 . this is a kind of one theft, now i am personally disturbed .
and, I make a call to customer service BSNL [protected] they answered me they not even have the records of your call made to that number finally the lady diverted the call to executive officer for response , I have waited for 10minutes no person from customer service has responded.
since one of my INDIAN CITIZENS money should not be theft-ed by these kind of faulty messages , pls give a good suggestion to me, where i want to register my complaint

BSNL Evdo — do not get speed

I buy bsnl evdo but i don't get speed i get speed 50kbps to 70kbps so place sir check the network of chanchal, malda

Dear Sir,
I am P.S.Paul & bought a EVDO from West Bengal.But now i am in roaming at Greater Noida.My EVDO mode is not working anymore.It says that the remote computer does not respond.I am in great trouble sir, plz help me out.
Kindly tell me the solution & plz mail me in --- partha.[protected]@gmail.com
mo.number:[protected].

BSNL — not enough speed

my internet speed is not good enough. i am using bsnl broadband 750UL plan. it takes a lot of time to open a page. also the link gets disconnected. please can you offer me some help.

BSNL Evdo — Not function properly since purchase

Not fanctions properly since purches EVDO from Dewas BSNL office. no of times we rech to Bsnl office for solution of problem But no bady can avellabal & intrestetd to solution

Dear sir,
My EVDO is not working since last three months, i got disconnect three ago due non-payment of bills, but i have paid the bill on 04/01/2011 amounting to Rs.5131/-.. and they(BSNL NE-Zone, Itanagar) have activated the service, but my system still showing computer did not respond.plz help me out...

i purchased evdo device on last november'2010, i m satisfy with its perfomance, speed is good...but the quality of device is very poor and also there is no replacement nor repairing provision...ones its problem then you have to repurchase it thats too in higher price compare to tataindicom or reliance net...customer service is also very poor.

I GOT AN EVDO CONNECTION FROM BSNL I M RESIDING AT BOKARO JHARKHAND SECTOR 3 HERE I M GETTING VERY WEAK SIGNAL AND IF I MOVE TO SECTOR 4 AREA THERE I GOT VERY STRONG SIGNAL I HAVE COMLAINT SEVERAL TIMES TO BSNL AUTHORITIES BUT NO ANY ACTION HAS BEEN TAKEN BY THEM SO KINLY HELP ME
PRAVEEN KUMAR

BSNL — missing my evdo

I am martin from karaikal.our evdo modem missed last 07/07/2011. Till now i search i didnot receive the modem. what i do for further procedure to stop connectivity.

By

Martin

BSNL Evdo — EVDO connection Speed is very slow

I have BSNL EVDO card, but the speed is very slow. It is max 50 KBPS till now

evdo connectivity & speed is very poor

speed very low

BSNL Evdo — NOT ENOUGH SPEED

I AM A USER OF EVDO . ITS SPEED IS 2.1 MBPS WHEN GETS FULL NETWORK. IT IS FULL NETWORK HERE FROM MY PLACE BUT IT DOSEN'T REACH ATLEAST 1 MBPS. PLEASE GIVE ME MORE SPEED.

BSNL Evdo — deduct my balance

2 month before i purchase a evdo data card , i recharged 825 date of 5th April 2012 but in 28 of April it was disconnected ,and deducted from my account at mb usage. i complent to customer care but customer care was no response .plz help me sir

do you have any idea how lucky you are!!! 5-10 kbps is that all i get with this piece of s**t called bsnl-evdo!

Dear Sir,

I had made my outstanding due amount against my EVDO before 6 days and still its not working. Contacted bsnl customer care and local bsnl office. but its of no use. pl help on solving issue

Error msg: Remote computer not responding. please ping remote computer

EVDO Account no:[protected]

contact number: [protected]

BSNL — net disconnected from evening

I have a bsnl landline[protected].
My broadband gets disconnected from evening but it works perfectly fine in day..
how to tackle dis problem??

Hi,
I have been using Broad Band more than a year and have faced several problems relating to : low speed, billing problem, lost connection, sometime Broad Band not working for 1 month after payment of bill, sometimes unable to download, low server,
... ... At first we stared off with the 250 plan . Our first using of it was satisfied because the billing was just 250 RS . But on the next month we were off to Delhi and when the bill came it was more then 2, 000 Rs, and when we complained to our BSNL exchange they said that we must have downloaded something so the bill came so much . This happened on many months, until we finally decided o start of with the 750 Unlimited Home Plan . And so again a problem occurred . As we all know that when we shift to 750 plan we have to do advance payment, so we did . But the month it was to be a 750 plan and still even after advance payment we did not receive the 750 plan instead we did not even receive the 250 plan . The net was not even working . And even this time when we complained to our BSNL exchange they said that we did late payment so our net was not working . But when we told them that we did payment when they asked, they said that there might be a billing
problem . And yet that wasn't over when we received another problem relating to bill problems . It happened so that when we paid advanced payment for the 750 plan i came again in the bill . So because of that we are still paying 750 advance and also 750 in the bill . And even now they don't allow us to be in peace as even now if we download anything it is not downloading and the speed is very, very low and every after 2 minutes the server is lost... ... Even in writing this letter and posting it i became mad to type so much and connect the server every time it get's disconnected ... ... From my side Broad Band is the worst server ever ... ... ... .

Sir,



Myself G.Govindarajan, Tel No:[protected]. from Panipat Refinery Township, writing my difficulties to you. My Telephone connection having Broadband facilitiy also. This situated in Panipat Refinery Township In the name of DADLANA Exchange/PANIPAT.



From 14.09.2010. Onwards my telephone and BROADBAND also not working. I contacted concerned JTO/SDO thru Telephone, I described my problem. I also visited DADLANA EXCHANGE. Their Mr.Ramesh checked my connection in board. He told as “the connection disconnected from PANIPAT”. Then I approached PANIPAT BSNL officials by telephone (2631000/2630700/2681000). The officials are told my connection was disconnected due to “shifting of telephone, not updated in computer”.



I shifted my telephone on 17.07.2010, by getting PROPER ORDER form PANIPAT OFFICE and shifted new residence. From, 19.07.2010 onwards my Telephone/Broadband connection was working in good condition. After 14.09.2010 only my connection disconnected. I contacted concerned JTO/SDO so many times thru mobile, then On 18.09.2010. evening 15.00 hrs the LANDLINE CONNCECTION ONLY restored. But still my BROADBAND not rectified. My BROADBAND connection is UNLIMITED HOME COMBO Plan. What is use of only telephone connection service. Then, I approached the JTO/SDO BSNL regarding BROADBAND service, they told to me approach the customer care at PANIPAT. It’s disgraceful that a company as big as BSNL is not able to get it rectified. It’s a shame that the connectivity is bad and there is absolutely no redressal of the problem and this is display of absolute slackness, which is least accepted from a company like BSNL.



Please take the action immediately as soon as possible.

BSNL Excel — NO STD POSSIBLE TO 01125031360

NO STD POSSIBLE TO [protected]
DEAR SIR,

FROM THE BSNL EXCEL CONNECTION NO. [protected] IN THE BHOPAL HOME AREA, IT IS NEVER POSSIBLE TO MAKE STD CALL TO AN LAND LINE NO. [protected] LOCATED AT DELHI. ALTHOUGH FROM OTHER EXCEL NOS. IT IS POSSIBLE TO MAKE CALL TO THIS NUMBER.
My previous BSNL customer care compliant No. 2452440 dated 04/07/2008, 2461182 dated 08/07/2008,
& 2482034 dated 15/07/2008 but not solve this Problem.

(Vivek Saxena)
Mobile No. : [protected]

Hello sir,
govt of orissa give our village one vpt no-[protected]. & this waki not working properly.
i complant S.D.O OF Telicom department of (sambalpur telicom ltd.)brajrajnager dist-jharsuguda (orissa) but they give time after time. tell me what shoud i do. they have not time for service or chnage the phone instrumen

broadband modem type-IV — connection is not yet given

I have filled an application for BSNL broadband services on[protected] on the plan 500C choosing modem of type IV. It is nearing one month. Still I did not get the connection. The authorities say, it will take time. They do not know, when they would be able to provide type-IV modem. Some of them do not know about the type-IV modem.
I doubt, if the authorities are putting up minimum efforts to procure the type-IV modem.

Modem problem — Broadband Connection not available

Telephone line is working fine. But when I switch on wireless modem, DSL and Internet light is off whereas wireless light is on and green.

BSNL — Broadband connection is not working and modem is not working

Hi

In my house the Broad band connection and modem is not working. My telephone no is 24614965

Regards
Srikanth N

BSNL Prepaid — can not asscss my GPRS

Dear Sir;

When I start my BSNL prepaid GPRS from my nokia 6600 handset, my set is atomaticaly switch off, that's why I can not access my GPRS/ mobile net.

I shall be highly obliged if you kindly look after the matter, so that i can re-browse my net.

Yours faithfully
Rakesh Dey
P.H[protected]
Siliguri
West Bengal(East Region)

Sir,

I want to activate GPRS on my cell. I sent sms as per your instructions to 3733. Furhter, Iam not getting how to download the settings. Didn’t get any help from BSNL website and customer care service is pathetic.

When I enter the option to talk to costumer care associate, the computer generated response just tells to hold on and then goes on telling their new services which continues for as long as 20 minutes but still no one attends the call.

MY MOBILE NO.[protected].
I complain customer care .customer care complain no.is f[protected] on[protected] and again complain there .customer care complain no.is F[protected] on[protected].

Sir,

I want to activate GPRS on my cell. I sent sms as per your instructions to 3733. Furhter, Iam not getting how to download the settings. Didn’t get any help from BSNL website and customer care service is pathetic.

When I enter the option to talk to costumer care associate, the computer generated response just tells to hold on and then goes on telling their new services which continues for as long as 20 minutes but still no one attends the call.

kalpesh kumar lodha
[protected]

i have a Nokia 3310 classic handset and a BSNL prepaid connection. Though i can surf internet through my handset, i am not able to do so in my pc through bluetooth device or data cable. Whenever i try to connect, it appears in my mobile "subscribe to packet data first". I have complained many more times for it. So please suggest what should i do now?

i have nokia 3230 set on activation of gprs there was no problem with it but after few days i was unable to acess gprs any more. i got all the settings again but of no use.

no proper coverage in between thruvottiyur and ennore for EVDO data card

BSNL — Unable to get a internet datacard

I am from Coimbatore, TN.
For the Past 2 months i am waiting for BSNL Internet datacard(either NIC or EVDO).
Whenever i ask they simply answer like "We don't have any card. We will get soon and give you"
I don't why this much of delay happens. I don't know whether it happens only in coimbatore or other parts of country also.
If anyone of know how to complain to their please let me know his mail Id.

bsnl data card — Not Working for the past 1 and half month but still receiving bills

Respected Sir,

When i bought the BSNL data card they promised me the speed is 256 kbps and the fixed charge of month is 750 only but its not at all 64 kbps also and tyhe charge is too excess more over its not working from initial first month itself but received a bill of 1201 which i have paid. but even though its not working for next month and once again i received a bill for next month.

I tried to raise it as a complaint but no one is picking the call.

So please do me the needful ASAP.

Thanks & Regards
N.Sasikumar
[protected]

I need bsnl data card, where do i get it ?

bsnl data card — selling by giving wrong information

dear sir,
i was told that 3g data card that i was buying of worth rupees 2620/- will work in roaming but when i shifted to pune it is not working and now it is been told that it will not work in roaming..

can you please solve my problem by getting my money back..

i'll be great full to you..
thank you
praveen kumar
[protected]

bsnl data card — Disrupted services

From last 3days the bsnl pre paid 3G service is highlt disruppted which hinders working .Kindly do the needful to restore continues services

BSNL Data Card — excess bill amount

my data card bearing number [protected] shows bill amount Rs 18517,so please provide me about its data usages to my email: das.[protected]@gmail.com.....

BSNL Broadband — bad customer service

I am chaitanya - a broadband subscriber in bangalore i called BSNL on 7 dec 2008, b/w 11:00am-12:00am to complaint about the broadband connectivity, the call was picked by Mr.lokesh who was not ready to listen to the issue nor the troubleshooting performed by me as i am a technician by self i was well prepared by making sure the is no issue with my system or with s/w setting and was confident about the issue with modem, the BSNL tech kept on forcing me perform the steps repeteadly and in between he was placing me on mute and disappering when i was discussing about the bad service with my sister during the course at my end he just bumped into the conversation and got into argueement and when asked for his manager he refused to transfer and he also told troubleshoot yourself and contact exchange for further support. when asked for his manager repeatedly he transfered to his manager Mr.jaksom, who was simillar to his tech and the best part about this manager was he was listening even thow he dint resolve and with out even informing me he place me on mute and transfered me back to tech Mr. lokesh . The issue left unresolved however, BSNL HAS TO TRAIN ITS CUSTOMER CARE REPRESENTATIVE FOR THE PROPER LANGUAGES, SOFT SKILL AND THE MOST IMPORTANTLY TO LISTEN TO THE CUSTOMER AND THEY NEED A VERY GOOD TECHNICAL TRAINING ASWELL.

Sir,
I have a Broadband Connection for Calcutta telephones, Salt Lake Branch. I am using it. I have got userid and password on 15/12/2008. Here I have told many times to customer care for a free SIM against the Broadband connection. Still i have not received the same. I will be very glad to arrange the free SIM against the Broadband connection. My Telephone Number is[protected].
Thanking you in anticipation.
Rasmani Sahana, Flat No. 4/10, ATI Staff Quarters, Administrative Traininmg Institue, government of West Bengal, Block-FC, Sector-III, Salt Lake City, Kolkata-700106.

this is useless to comment on BSNL, there employee knows good people never rewarded and bad people never punished, I am trying to get portal id and password, which these people never talked, when I got excess bill and I inquired then they are telling on net you can see the status. Now problem is when I call customer care 1500, says call on [protected], there people can help you to find the portal no as well usage of broadbabd, thing is no one is lifting the call. This is the scenario of Bangalore Broadband. I dont know how government dreams to compete china and How much is the BSNL ads are promishing.

After many times of call I am able to talk to customer care, and said to her no one is taking the call tell me the alternative, she simply bang the phone.

BSNL — BSNL Broadband customer service

Dear Sir/Madam,

I am writing to you to being to the notice the patetic customer service of BSNL. Though the new government is talking about disinvestment in BSNL i guess it should sell all its stake to a provate company so that they are managed better.

I am having issues with my broadband connection for the telphone muber 23655272 which comes within the Kavalbyrsandra exchange.. I looged a complaint with the BSNL customer services and a line man came to the house and said that he only handles telephone issues though when logging the call i had chosen the BROADBAND issue .He said we should call the number [protected] to olodge a complaint. First it takes ages to get someone to lift the phone and even if they lift they say that i should talk to the JTO and she never seems to be there on her seat irrespective of who picks it up.

Please register this and publish this complain so that the people and the BSNL management is aware of their state and customer service.

Thanks,
Hemanth Kumar
[protected]

could you please send me my portal id & password, i want to check my account usage

BSNL — Call Center response is pathetic

Ref my complaint no with BSNL cell one call center on date 15 June 2009 is 3117555 & 3117457

Dear Sir,

This is regarding pathetic service by BSNL Cell One call center.
1. The call center (24365) does not have entire information available with them.
2. With the call center you can not register all type of complaints.
3. For Most of time Call center diverts you to Service Center hence entire purpose of having call center gets defeated
4. Call center employees normally resist logging any complaint against call center quality of service.
5. Call center employees do not have proper knowledge of systems hence they end up in taking lot of time & They resist to log complaints.
6. Call center employees do not transfer call to seniors & they do disconnect call. I have observed this 9 times out of 10 calls.

Please take necessary action.

Regards,
Narendra Vilas Vaishampayan
Cell no[protected].
On behalf of Vilas Y Vaishampayan

BSNL Broadband — No service support

I had applied for a broadband connection. In a week's time, a landline phone was provided, since that day, its 2 months, no one came for broadband connection. I do not know my password, no body came to provide the modem. I have tried calling customer care 10 times, they are asking me to buy a spitter, ethernet cable etc. Atleast one person should call the customer, and should tell him the dertails of his broadband. Till today, I have not got the modem and the broadband has not started. Worst experience of my Life.

usage detail portal not working

my internate service is not working last 5 days and your 1504 no is not working it is regulary engagaed. so please do the needful. my telephone no. is 26745943 and my internate is wifi modorm please !!!

I HAVE A SERIOUS PROBLEMME DURING A COUPLE OF DAYS .I CANT CHECK MY USAGE ACOUNT.I ENTER A VALID PASSWORD AND USER ID BUT IT IS SHOWN THAT IT IS INVALID .SO
I HAVE A PROBLEMME THAT A HUGE AMOUNT OF BILL IS PAYED BY ME WITHOUT KNOWING THE REASON...I MUST HAVE THE PROPER REASON...SO I COMPLAIN U ABOUT THIS CRITICAL PROBLEMME THEN I SHALL BE HIGHLY OBLIDGED.

BSNL BROADBAND SERVICE — Customer care representatives not responding for calls

i am using bsnl broadband connection.when ever i contact the customer care number 1504.there is no response at all,they are disconnecting the calls..they are betraying the customers when it is needed....

BSNL BROADBAND SERVICE — The service is pathetically poor

Hello,
I have been using BSNL Broadband and for the past 6-8 months I am facing problems with the connectivity. The connection is not stable. Every few mins the connection is getting cut.
I have raised the complaint several times in the customer support centre and there is no as such resolution for a stable connectivity. Because of this I am not able to use BSNL for my intended use.
I had written amils after mails to the nodal officers of the BSNL broad band service. Again for which there is absolutely no response.
The service complaints gets attended by immature persons who does n't even knows to how to check is the connection is getting disconnected or not. At the end of the day they even replaced my modem and still there is no resolution to the problem.
Not sure who else i will have to talk to resolve this issue.

I Agree 100%

+ There is not proper issue escalation process also..

I trying get this issue to solve in uttrakhand and mailed many times to district head...No response no email yet.

so plan to complain on http://pgportal.gov.in/Grievance.aspx

as many people can do so it will help to remove useless people from bsnl how don't know how to run a business..just eating our tax money

I've broadband connection on my telephone 25731081 and 25731082 at address 310, 3RD Floor, Freeway trade center. Vatava turning narol ahmedabad.

Since last 2 month my 25731081 broadband rarely connects and when connected it is too slow some times as low. Due to which I rarely enjoy this facility and I My work depend on internet that’s why I use other agencies internet since last 2 month. I complained often at 1500 where only reply through Call comes that your complaint is regd. and after one or two days they call and say today we come but nobody come. Again that complaint has been attended but no one comes and rectifies it. Once I contacted the local BSNL technician who informed that cable is damaged due to which broadband is not working properly. So I change my cable.
Still I faced same problem. Also whenever I tried to talk through customer care executive /representative at 1500 or 1504 (After repressing declared digit) the phone automatically disconnects, it seems the software is also deliberately designed so that complainant should not be able to contact BSNL officers. Local complaint no. of exchange is also doing not reply. Hence I am in a fix what to do as I am regularly paying bills for the poorest service I received. Therefore I have again lodged complaint through no. - 1500 - with registration no.[protected]- on 15/03/2014.
And your Internet technician comes before 20 days and he says I come tomorrow and fix that problem. After last 19 days I try to call him but he will not pickup my call. His no is [protected].
It’s shameful that the government departments in our country is working like a lazy
I humbly request you to get the problem rectified otherwise I will have to shift to some other service provider.
Regards
Rohit Zilka
For:Shriniwasa Roadways P Ltd
Ahmedabad

I am also having a PATHETIC service from BSNL Broadband connection in Orissa, Bhubaneshwar, near CHadrashekharpur area. It is one of the popular areas in Bhubaneshwar.

The Complaint Service is also PATHETIC. The service Reps are also PATHETIC and CALLOUS.
BSNL is cheating us by giving away their bandwidth to some other competitors.

When it comes to taking money they do not have any correlation to the BAD connectivity issues I am facing for last 5 months.

Awful service.

There are unending list of complaints against BSNL is there no platform where action is taken against erring BSNL company and why not Govt bothered to improve the services of BSNL by making them accountable?
Mr Modi as PM is advocating digital transaction however if the services of online service provider (Govt owned) is pathetic is there no way PM helps citizen to follow Govt guidelines and also Govt must punish such erring officials of BSNL who have made it a junk platform

BSNL call centre has some of the weirdest executives taking your calls. When i called the executive and said 'Hello' .. the guy in the call center said . aap response nahi karna ki baje seh hum line ko disconnect kar raha hai and i saying hello hello and he cut the line. What a pathetic service. I suggest BSNL make a review of what going on in the call centres and fire all the useless employees.

Land line — Noisey Line

Our Telephone Line[protected] is extremely noisey.We have lodged so many complaints but nothing has been done.It is almost 4 months now.

BSNL Landline — Noisy Line

Hi Sir,

My Land Line number is[protected]BSNL), Name - Sohan Lal Kumawat
our Line is not properly Established and it gives problem again and again,
we are facing many problem.
Please do the Immediate action. and change the whole line properly

Thanking you.

BSNL — noise problem in telephone since last month

my phone no [protected] is not working properly,there is a continous noise,so i made complaints so many times,but next day i got message that your complaint has been resolved but PRBLEMS remains there only....i am really tired of making complaints.........

I am in Villivakkam, Chennai. My landline number is[protected]. We face noisy landline for the past one month. Complaint has been registered through online and also in person to Villivakkam telephone exchange for more than 3 times. A complaint has been registered to the concerned JE also. All in vein. We could not hear the other persons voice. As we don't have caller ID we could not contact them through other means also. Kindly guide us what we have to do to get rid of this noisy line.

Why BSNL give very worst service. We all paid monthly bills. BSNL workers got salary then why ..

If you don't like to work in bsnl, please resign your job, many freshers are hungry to work for us with good manner.

Personal — BSNL Landline dead

The Asst.General Manager(PR)
Office of the PR General Manager
BSNL
Bangalore Telecom District
Bangalore


Sir,

This is to submit that the above mentioned Telephone remains dead for the last about 10 days. Inspite of my complaint and personal request to the Lineman, Mr.Kumar, based at, BSNL, Gauravnagar, it has not been rectified as yet. When I talked to Mr.Kumar, on last Saturday, he said it is due to an underground cable problem and promised it will be rectified on Monday. Today is Wednesday, yet the telephone continues to be dead.

Here I may be permitted to put in that our monthly bill for telephone and broadband connection comes to about Rs 850.00. Now this month, so far we spent about 10 days without telephone and broadband connection. Are you going to waive off charges for the period it did not work, from the January bill?.

All this point to one thing that the quality of BSNL services are on the decline.

I humbly request you to arrange for necessary rectification at the earliest.

Thanking you,

A.P.Suresh Babu

Respected Sir / Madam,

Good Afternoon!!!

This is to notify that my BSNL landline[protected] is not working i.e., out of order for the past one week. It is registered in the name of Sevavarshini pvt ltd. Kindly take some action as soon as possible to repair my phone. Please do the needful

Thanks & Regards
U. Anita

telepone No. 24333800 is dead, there is no dial tone and a complaint had been lodged on 9/11/09 the complaint number is 86352799.

Telephone No.24334800 is dead, complaint was made on 9/11/09 with the complaint number as 86352809.

Need to know when will these two line get rectified its almost a week and no action taken.

Let me to know at the earliest

I'm in chennai. My landline is dead.[protected]. kindly rectify as soon as possible. my docket no is 56073186

Telephone No 23750333 was dead and out of Order in last 3 days please rectify as soon as possible, Dr S.Narayanan Vadapalani Chennai -26

My Land line No is[protected]. We live in Velacherry, Dhandeeswaram Nagar. Incoming call Ring tone is failing very often for the past three months. Our Telephone Instument, was installed 8 Yrs ago and even at the installation stage, a second hand Instrument only was provided.We have lodged complaint with the Divisional Engineer at Velacherry as well as to one Mrs.Janaki at the Telephone defects section at Guindy. Mrs. Janaki had taken all efforts to inform this to the concerner persons in Telephone Dept. Inspite of these efforts, the defect is still not rectified as yet. I am now using my personal instument, which works alright. But, the BSNL instrument has not been repaired or replaced with a New one. Though, the maonthly bills are promptly sent be BSNL, they do not seem to understand the problems faced by the customers. I hope, the concerned official will take a quick action on this in replacing the defective Telephone Instrument. The action taken may be informed on my mobile No [protected].

my telephone line is not working(no dial tone). please to make the phone working immediately. my telephone no. is[protected]. address is ravindrakumar.v.s, 106/13 golden flats, mogappair, chennai-600050.

Dear Sir/Madam,
I would like to request you to kindly have check on my Landline Phone connection, we are unable to communicate due unwanted noise produced, we could not able to find from where it exist .

Possible kindly do the needful at the earliest ...

Land line No.[protected]
M. Sampath Kumar

Thank you

My telephone no. 24466120 is out of order for the past two day. Kindly do the needful at the earliest.

Regards,
Ram kumar.

Dear Sir/Madam,
I am residing at Jaffekhanpet, chennai. My Telephone number is[protected] and is dead for the past 15 days. We have lodged the complaint to BSNL customer care and even to GM, DGM etc... but nobody turned up till now. Hope atleast by posting here i get some positive response. Let's see.

Regards,
S.Anand

sir, i am residing at sree amman apts at ratinammal st rangarajapuram my phone is not working for the past two daysi. have registerd complaint also.
.
my telephone no is 24804786.my phone is not working for thev past two days.please rectify and do thev full I am a ecs payment holder.
with regards and hope my telelophone line is restoredat the eareiast.please understand i am experierncing lot of hardship.since i have t o depend on only bsnl landlint ton talk ana receceive calls.

proceed

Iam using the landline of bsnl for the last 14years but i am very much dissatissfied with your service. my number is[protected]my address is P. K. Raju plot 14 Lalithambal Nagar Mugalivakkam chennai-600 116. ) i am just booking this complaint because since last two months my phone bills is to high . Any how i paid last month bill Which was more than Rs.2500/- Now this month bill is around Rs.5, 500/- which is unbelievable Since no body was there in the house more than 20 days please chek it..
same problem presist i will surender the landline.
and i also very sure the bsnl should bear the rent for my landline for this month else i will complaint to the authority i am very sure i am highly dissatisfied with your service

My telephone no. 23773805 is out of order for the past two day. Kindly do the needful at the earliest.

Regards,

Shanthi typing centre

my landline[protected] is dead for the past 10 days and broadband is also not working, I reasontly paid for home, combo plan for one whole year and now struggling with this. The complaint got closed without rectifying itself. Even we met in person and complained but closed the requests without handling at all. BSNL was better for some time now they again started showing their 'government official face' and 'government work style'

Respected Sir/mam
I applied for new connecion 22/9/2012 i got the connected but till now i donot get the broadband connection and my no.[protected] so please take the necessary step to get connection..

Respected Sir/mam 

I applied for new connecion 22/9/2012 i got the connected but now landline is not working for last 2 days i have registered complaint but no respon. The cusomer service is very bad no one ready call from the customers in telephone exchange my no.[protected] so please take the necessary step to get connection as much as early...

TO,
BSNL,
HYDERABAD.
MY NAME IS RAVI KUMAR, MY TELEPHONE NUMBER IS[protected].SIR, I AM APPLYING FOR BROAD BAND.I AM REQUESTING FOR INSTALLATION, FROM BSNL.MY OPERATING SYSTEM IS LINUX.THE INSTALLATION PERSON SAYS THAT I DONT KNOW HOW TO SET INTERNATE OPTIONS ON LINUX.HE CONNECT THE MODEM.HE WILL GIVE THE COUSTMERCARE NUBERS(1500, 1504), THEY WILL HELP YOU.I CALL TO THE COUSTMER CARE SO MANY TIMES, THEY SAYS THAT WE DONT KNOW ABOUT LINUX AND THEY WILL DISCONNECT MY PHONE.SO I AM CALLING A TECHNICIAN FROM OUT SIDE.BSNL CHARGING 250 RUPEES FOR INSTALLATION.PLEASE DEDECT 250 RUPPES FROM MY TELEPHONE BILL.THANKING YOU SIR.

I had applied for new connection under the plan H750 P on 18/10/2008.After several followups,BSNL failed to provide new connection.Ultimately I was forced to cancel my registration on 30/12/2008.
Till date I was not refunded Rs.500.After a year has passed.
My consumer no[protected]CVR/N-OYT-GNL/15250 Appplication no-APP936197 Registration No-CVR/N-OYT-GNL/15250 ,WORK ORDER NO[protected], SLNO-23 dt-30/12/2008.

My contact no-[protected]

I have forgotten my BroadBand Service Password.At the moment I am Accessing my internet connection but I want to know my BB Servtce Password .Please show my password as early as possible.I am waiting for your fast reply.thanking you in anticipation.Please do the needful help.

have forgotten my BroadBand Service Password.At the moment I am Accessing my internet connection but I want to know my BB Servtce Password .Please show my password as early as possible.I am waiting for your fast reply.thanking you in anticipation.Please do the needful help.My telephones no is[protected].

I have forgotten my bsnl portal ID password. Do not know how to recover it. I am not able to check my usage account. Pl. help.my bb no. is[protected].

I have forgotten my bsnl portal id password.Please help me.

sir, I am failing to login in my broadband portal account. please help me. my contact no-[protected] as early as possible pl.

I have forgotten my bsnl portal id password.Please send it to my email id, phone no: [protected]

I have forgotten my BroadBand Potal Id Password. I am Accessing my internet connection but I want to know recover potal ID Password . Please show my password as early as possible. I am waiting for your fast reply.thanking you in anticipation.Please do the needful help.

I have forgotten my bsnl portal id password.Please help me. my number is[protected]

I have forgotten my BroadBand Potal Id Password. I am Accessing my internet connection but I want to know recover potal ID Password . Please show my password as early as possible. I am waiting for your fast reply.thanking you in anticipation.Please do the needful help.

I have forgotten my BroadBand Potal Id Password. I am Accessing my internet connection but I want to know recover potal ID Password . Please show my password as early as possible. I am waiting for your fast reply.thanking you in anticipation.Please do the needful help.