Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
i took bsnl cellone 525 plan 3 months ago.this is third time i am going to pay the bill, but the billing amount is too much this time(Rs 2283). i have paid last two bills well within time period.i am talking about the bill for the month of november '09 which is is beyond my understanding. i don't get how i got this amount bcoz i m sure that i havn't use phone so much during this month.plz solve my problem....

I had surrendered my telephone serviceand handset on 26/03/2009 as I transferred to Delhi.Fortunately I took a number from accounts department, for any future communication with BSNL Ballygunge Phari.The accounts person concerned was K k Naskar[protected].They assured me that you will get your refund within 3 months.But as usual govt. attitude they ,till date had not refunded my security deposit.Accounts person had given a telephone number...

My BSNL prepaid sim's expiry date was 24th oct-o9 but due to my cell phone was damaged due to some damage and i was not able to use my sim also after 10th oct-09 and after repaireing my cell i am surprised to see hat my sim shows zero balance against 5000+
when i talk to customer care he told me we can't do anything your sim valedity period is over
now what should i do?? will my 5000+ money waste???...

bsnl broadband: tel[protected]
Amount towards the broadband internet usage has come to Rs: 2722.95 for the Oct-month bill.

We have not used beyond the limit of 1 GB. This billing is unacceptable. Please verify.


Moreover, the usage service records used to be available in the personal account. For last one month its disabled.
Please restore the service sothat we could change the password,...

I had purchased a BSNL DATA Card (No.[protected] on 14 Aug 2009 from MK Enterprise, Nagerbazar, Kolkata (BSNL authorised agent). But due to low signal at my residential area, I decided to surrender the said card. I came to know that the the card was purchased from BSNL Office, Salt Lake, by MK Enterprise.I approached BSNL, Salt Lake on 09 Sep 09 for surrender of my card, as MK Enterprise is not willing to come in between. They told me to come...

my bsnl sim([protected]) card registration has been failed from 24/11/2009.Already raised a complain in bsnl customer care. Every time customer care executive told me wait, wait.........wait. Till date my problem has not been solved. Please do the need full ,that i can access my sim card as earliest as possible. My mobile no, complain docket no. & address given bellow.

Mobile No: [protected]
Docket No:3887162...

After receipt of an SMS from an +12555020 i am shocked to find my BSNL Prepaid Mobile Account Balance being deducted or looted in the name of religious SMS. Am i supposed to tolerate some religious organisation unauthorisedly stealing my hard earned BSNLPrepaid Account Balance in the Name of Religion and Bombarding my Mobile with unwanted SMS of religious speeches every now and then.
On the contrary this is really making me develop...

UNSUBSCRIVE WAP SERVICES
I am a BSNL customer. My mobile number is [protected](tamilnadu circle).Accedently i subscribe to wap model 30 service from india times 58888 on[protected]. on 28 oct i got the message from 58888 that Your Sub Model of the Day will be renewed on 28/11/09.To Unsub click here http://203.199.70.160/site/t.jsp?i=744 but given URL could not be opened.I have complained about this earlier to custmer care but still...

The owner of the telephone number[protected] Mr. Bijan Mitra [Cust Id[protected]] has died in September 2008. The said phone number was taken under a Sulabh Plan of BSNL. Though all the bills have been properly paid till the period it was used & a letter of discontinuance/surrender was filed at Mominpur BSNL office, fresh telephone bills are being generated and despatched at Bijan Mitra's then rented house at P92,SATGRAM HSG...

Hi, i am very much feeling bad to say that our BSNL i.e., Bharat Sanchar Nigam Ltd, Andhra pradesh is given a poor responce of customer care- 1500. i have cald to customer care on Novomber 26 2009 at 9:05 pm . they people are not responding call even they put us in long hold and irrespectivly they are disconnecting the call and wasting our valuble time. i want to know my usage of broadband services. daily i am calling to this customer care...

My SIMCARD is demanding SIM PUK my phone number is [protected] and my sim serial number is[protected].Please tell me the PUK number...

Dear Sir/Madam,

I have couple bad experiences with BSNL Hadapsar office. It took more than 6 months to get basic landline phone and broadband connection.

And now whenever someone wants to register a complaint for Broadband connection the representatives at the office ask customers to talk to Mr Dabhade (Dabhale) and the officer never recieves any call. I have called him at least 50 times in last few months and...

I am Amit Chauhan S/O sh. Darshan singh Chauhan Residence of #683 mahadev colony BCW Surajpur Distt. Panchkula (haryana). I have applied for BSNL broadband connection (Rural plan) in month June . BSNL have provide me with the landline phone and i have not got any MODEM till date
and surprisingly yesterday Bill came of Rs.1600 including 4 months broadband charges.
Plz take appropriate action .
My concerned BSNL Exchange...

My Home Landline : [protected] and Broadband internet of BSNL are not working since 23rd Nov 2009.
My Contact # : [protected].

Regards,
Bharath......

Please note that we have applied for BSNL broadband connection to Adabari Exchange ,Maligaon Guwahati-781011 in the month of August-09.

Initially bsnl personnels committed that the connection will be provided within 2/3 working days.But after repeated follow ups for 7days to SDO, Adabari exchange, BSNL did not provide us the applied broadband connection.BSNL authorities never gave us any reason instead we found broadband charges...

Sir,
My telephone is out of order from 15/11/2009, I am already complained at nearby telephone exchange, but no result at all.
So please take necessary action for my favour.
My telephone number : [protected]
My cell number : [protected], [protected]...

my phone is asking for puk code.my sim no is[protected]...

I am using broadband , plan 750 home, on my telephone number[protected]. The download speed is between 15-25 KB/s. I have lodged written complaint about five weeks back but have failed to get a satisfactory reply from the authorities. I have spoken on telephone to the SDO of turner road exchange under whose jurisdiction my area falls and even he has not given any suitable reply on the complaint....

Respected Sir/Madam
I Mahesh Vaghamshi mobile number is [protected] lived in Dabhoi,Baroda bought BSNL prepaid sim one year before.
Problem is 15 days before suddenly sim failed.Than after i called BSNL customer service on 24365 number from my friend mobile to find out problem why sim registration failed but i he(Kartik) told me he don't know anything about it even he was not able to give my details finally he told me i...

Hi Sir,

I have recharge the special pack GPRS 230 Unlimited for 30 days voucher on
24/10/2009. When i am using the internet in my mobile the amount is 6/- is
deducted twice.But the validity ends on 24/11/2009.For what purpose the amount is deducting
from my prepaid bsnl mobile? Please tell me and how will i get the detailed bill of my prepaid BSNL number [protected].

Thanks & Regards,br...