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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jul 5, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 671

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K
krishnakumar a.n
from Mumbai, Maharashtra
Dec 11, 2009
Resolved
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Ihad surrendered my telephone 28562318 on october 5th at Bangalore and applied transfer the telephone to Dombivli at the below address.

KRISHNAKUMAR A.N
B-6 SREE SWAMY CO-OP HOUSING SOCIETY
KOPAR ROAD , DOMBIVLI WEST.

Requested order also given their kopar exchange two weeks back. Till today no one come to touch with me to install the line.

Becaue of poor workman ship BSNLs losing their revenue as well as their reputation.

Kindly open your eyes, and do the needful at an earliest.

krishnakumar
mob; [protected]
Aug 14, 2020
Complaint marked as Resolved 
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    S
    S.RASIAH
    from Tellicherry, Kerala
    Dec 11, 2009
    Resolved
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    Resolved

    I am S.Rasiah living in Trichy my telephone connection[protected] from TRICHY-O Exchange BSNL. Last two week my land line conntion not working. I Have made several complaints to the local authorities. Yesterday only the phone line fault is set right. But still i am not getting DSL Lamp in my Modem for accessing Broadband connectivity. Kindly set right the fault immediately.
    Aug 14, 2020
    Complaint marked as Resolved 
    My landline number is[protected] and its not working for past 2 days. i have complaints to the number as follows[protected] but no action is taken so far. so kindly request to correct my landline connection.
    hi my landline no[protected] one year near (12 month or 365 days) so correct my landline connection. is not my payment retten you. note: iam working in kuwait.my no[protected]. plsase any do it..i am more then time booking but nothing by thank youuse.ok .
    hi my landline no[protected] one year near (12 month or 365 days) so correct my landline connection. is not my payment retten you. note: iam working in kuwait.my no[protected]. plsase any do it..i am more then time booking but nothing by thank youuse.ok .
    My father landline number is[protected] and is not working past 3 months.I complained through telephone but no action is taken so far.I reques you to rectify this connection.
    res.sir,
    my tel.no.is 2655091 is not working since last 1 month.i complaint regurally.but there are no attention in my complaint. i have also brod band connection.sir after 3 day i will disconnect my telephone if it will work properly. thanx. my cell no is [protected]
    My landline number is[protected]. Complaint booked 2 days before.
    Complaint is - there is no dial tone( Phone dead) and broadband is not working.
    Kindly rectify the fault as early as possible.
    thank you.
    v.boopathi from trichy(KK-nagar area)
    My landline number[protected]is not in working condition for the past
    20 days. I have launched a complaint to the Telephone department last
    week but till date the issue has not yet been resolved. 10 more time
    complaint in our near Bsnl office. But they aren't responsible. Please
    take necessary action in this issue and do the needful without delay.
    U.Adaikalaraj, Our Ph.No: is[protected], for the past 4 days, the Internet connection is not working and local BSNL office has not worried about that and they are not in a position to hear our voice . So we do not know, where we have to intimate about this problem.
    So Please take necessary action to get our Internet connection.This type of lethargic activity only lead us to get private connections.
    Hai Sir/Madam

    We are From Dr.Agarwal Eye Hospital Thillai nagar 5th cross trichy.

    Our landline number is[[protected]] and its not working for past 2 days. i have complaints to the number as follows[[protected]] but no action is taken so far. so kindly request to correct our landline connection.
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      R
      Rajesh Punia
      from Sikar, Rajasthan
      Dec 10, 2009
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      I recharged my Bsnl Prepaid connection on 28th November by Rs 300 for getting facility value added service of free local bsnl to bsnl unlimited calls. In this respect, i also got the message from the company regarding the successful recharge has been done. But till date the facility o[censored]nlimited calling on bsnl local connections has not been activated in my account.

      I also inquired the customer care service and personally met JTO, Commercial (mobile), BSNL, Jodhpur and from that i found that nothing has been credited in my account in this respect.

      Due to this default, i already spent Rs 500 due to non activation o[censored]nlimited bsnl to bsnl calling.

      So kindly consider my complaint and start my facility as soon as possible or credit the balance of Rs 300 recharge into my account.
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        T
        ttraja
        from Palghat, Kerala
        Dec 10, 2009
        Resolved
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        I use a mobile post paid connection for the past 5 years in Chennai. From the begining the voice quality is so bad. Voice gets disconnected (No voice condition) happens when I make a call or receive a call. When we complain to BSNL officers., they do not respond at all. Thye say it will improve. But five years is to too long a period to improve. The complaints do not reach the top brass. The officers offer to replace the SIM card while the problem is not with the SIM.

        By seeing the 3G propaganda, I got my connection upgraded to 3G. But the problem remains same.
        Does it mean BSNL does not want to provide good service so that private players can do more business. Are the senior officers of BSNL are invllved in any such scam?
        Can any one else have simuilar experience?
        Aug 13, 2020
        Complaint marked as Resolved 

        BSNL Mobile — Bad Service

        Dear
        Madam/Sir

        Bsnl Mobile Customer Service Very Bad Service

        Customer Service Represntative ko baat karni nahi aati
        kehte hai k Hme Kush Nahi pata

        my contact no...[protected]
        I agree, very bad service. We have to wait atleast 15 -20 min to connect to the customer care people. They are not well trained. Till date i have lodged ~ 10 complaints but none of them solved. Useless service. Even in the customer care centres they will not respond properly

        BSNL — Poor mobile connectivity

        Dear sir,
        this is to inform you that we are not getting proper bsnl mobile connectivity b'cause of poor networking problem at Adarash Nagar area in Sawai Madhopur Distt. Kindly arrange to improve the quality of bsnl mobile networking / tower.
        thankx,
        - ashok jain
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          S
          SUBRAT KUMAR MISHRA
          from Delhi, Delhi
          Dec 10, 2009
          Resolved
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          Dear Sir,
          I got a message "Thanks 4 Using Wap Subscription Service at[protected]:10.Your total cost is Rs.30". But the thing is I had never subscribed to any wap connection because I have the full access to internet in 99 unlimited plan of BSNL. and also I have unlimited net in my office.
          When I call to the call center of BSNL ([protected] At 7:37pm on[protected] and explain my problem , the customer executive without solving my problem talked rudely and drop the phone. Again I called up and explain the same but they said wait ...and I wait for 10min and then the line was drop.

          Thats all and Waiting to your favorable reply..

          Thanks
          Aug 14, 2020
          Complaint marked as Resolved 
          sir i request sevrel time for discnect chat servise to your custmer care officer and he assuer me that chat service on your mobil no. [protected] was disconected but your chat service provider debit my balence with Rs. 30/ . This very bad thing enquire into the matter and taken action. please credit my a/c with rupee 30/ imediatlly. Otherwise legal action taknen at distt consumer fourm. Due to your chetting services i intend to change port.
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            M
            manas mohapatra
            from Delhi, Delhi
            Dec 9, 2009
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            i am using one Orissa-77 sim card of BSNL through which i am using the GPRS service(Rs.99/ month plan). but everytime whenever i try to to download anything from rapidshare links, it shows that an error has occured since your IP adress is already downloading a file ..... no download is possible through it . please kindly suggest me what to do.
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              J
              Jyotishna
              from Delhi, Delhi
              Dec 9, 2009
              Resolved
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              Resolved

              UNSUBSCRIVE WAP SERVICES
              I am a BSNL customer. My mobile number is [protected](Utter Pradesh East Circle).Accedently has subscribe the wap model 30 service from india times 58888 on Sep-2009. Every month deduct Rs.30.00 but I never intrested in your Sub Model of the Day will be renewed on 02nd date of the month. Every month the message from 58888 that http://wap.indiatimes.com/wapsub.htmlt=subwaptextoi30&p=nw& pl=home&a=1&id=&ty=Latest on date 02.12.2009
              So, soon unsubcrive thish wap service, otherwise Ican'nt afford thish & BSNL service.
              Aug 14, 2020
              Complaint marked as Resolved 
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                M
                Mothanga Geervani
                from Chennai, Tamil Nadu
                Dec 9, 2009
                Resolved
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                Resolved

                From,
                Mothanga Geervani
                "Nithya Nivas"
                Kannome
                P.O. Ezhome
                Pin 670334
                Kannur
                Kerala
                To,
                The Authorities

                Dear sir,
                My phone connection number is[protected] and consumer no.is 817992. And this phone number is dead some times and there is noise since 03 month above , i have made many complaints on your toll free number but no action has been taken yet. Due to this i am facing many problems so it is my humble request to you, kindly look into this matter seriously n resolve.
                Aug 14, 2020
                Complaint marked as Resolved 
                i am not receiving hard copy of the bill and if i want to get it for other purpose your web page is also not having such option. overall very poor service by bsnl.
                mobile service so much poor. not receiving the calls nor sms.
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                  S
                  suniltaparia
                  from Kotdwara, Uttarakhand
                  Dec 9, 2009
                  Resolved
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                  Dear Sir,

                  I have taken a new Broadband connection from BSNL SHIVALIK NAGAR(Haridwar, Uttrakhand)) office recently & applied for a wireless modem. They provided me the wired modem saying that the wireless modem is not available right now & u will get it in next 4~5 days & we will replace the wired modem soon. But its almost a month now & they are not changing it causing a great problem to me.

                  Kindly look into the matter & arrange to get it rectified soon.

                  Thanks & regards

                  Sunil Taparia
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  dear sir,
                  i have a bsnl broadband connection can you please told me how to change password of broadboand.
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                    S
                    sanjukta banerjee
                    from Kolkata, West Bengal
                    Dec 9, 2009
                    Resolved
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                    Resolved

                    sir,
                    i need to know the incoming call numbers in my bsnl landline number which is[protected],on 14th september,from 7p.m to 8p.m.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    LANDLINE PHONE — Fixed only incoming Calls on my Landline Telephone

                    Sir,

                    I submit my application for the purpose of my Landline phone number. I have only facility of incoming calls i.e. Sulabh Youjana of Rs.120/-.

                    My Telephone No. is 26056446 on Somwar Peth area.

                    I have given my Residence Address also

                    Sandeep Ashok Kulkarni
                    142 A Somwar Peth,
                    Pune -411 011.
                    Ph. No. 26056446

                    bsbnl land line — unwanted sounds during call

                    The telephone has unwanted noises during call and unable to hear the communication.

                    BSNL Landline — To know the Incoming call numbers

                    Sir,
                    I need the incoming call numbers to my land line on[protected] from 8:00 pm to 9:30 pm... Its very urgent sir please help me... My land line number is[protected]
                    Sir,
                    I need the incoming call numbers to my land line on 4.12.2009 from 10:30 pm to11.00 pm... Its very urgent sir please help me... My land line number is[protected]
                    sir its very very important because...
                    somebody missuse this number Sir...i want to who is calling this time...please sir.kindly help me...
                    Sir,
                    I need the incoming call numbers to my land line on[protected] from 09:30 pm to 11:30 pm... Its very urgent due to some personal family problem sir please help me... My land line number is[protected]
                    Dear Sir,

                    I have unwanted calls coming to my residence number ([protected]).

                    Due to this I want to enable Caller ID service on my line and fix a called ID device to trace unwanted and disturbing calls.

                    I tried calling my local exchange but no help advised for last two weeks. Please advise whom to contact and whats the procedures.

                    Thanks / Anwar

                    BSNL Landline Number — Landline

                    Hi BSNL Customer care,

                    I am Rajesh living in Chrompet. My landline number is 22652549. The outgoing call is not working and only incoming call is coming. Please look into this and fix this immediately.

                    My mobile number is [protected].

                    Thanks
                    Rajesh
                    p9h[odipjh[odjbl[xkjcbl'kfjh[dfj[lhj]oihjospfdjhfpkjhdfpjhdpkljhdfphjdsl;hj...
                    I need to know the incoming call numbers to the bsnl landline number which is[protected], on 7th April from 5p.m to 10p.m.How can I get it at the earliest? Please it is urgent.
                    dear sir,
                    I am a resident of thrissur, kerala.I need to know the incoming calls to my landline[protected] from 10th april 2010...kindly let me know the numbers at the earliest.its very urgent..
                    My mother is a 77 years old lady staying alone receiving some unwanted calls during last 2 months in her telephone no.[protected] specially at her resting time. There is no caller ID. A female voice from a very near location watching all her activities and calling my mother. She is frightened and her Blood Pressure also increasing.
                    Sometimes the voice also informed her about a bomb blasting at gariahat bridge or Ramkrishna Missan, Golpark. Do we inform it to the Police Station ? Please call me ([protected]) or mail me (tutuldasgupta.[protected]@rediffmail.com) to solve the problem.

                    Tutul Dasgupta
                    (Daughter of Late Debesh Prosad & Gita Chowdhury)

                    BSNL Landline Telephone — phone is disturb call

                    my phone instrumenet & old wire distarb any call. i attend phone call talking after phone is cut, please immediate my solve my problem urgently.


                    my no. is[protected] jodhpur)
                    Rajasthan
                    Respected sir
                    i want to know about receiving calls on my landline no. which is [protected], from 12th April to 18th april, 2011.it is very urgent.plz informe me on my id (prabhwahid [protected]@yahoo.in).plz thanxxxxxx

                    BSNL — DISTURBING LADIES IN MIDNIGHT

                    Sir /Madam
                    from this mob no 91-[protected] daily i am getting miscalls,
                    sometime he speaking very badly.also ..i inform to husband also .he called him and
                    gave warning also but there is no use . so kindly ask to someone to help me to solve...

                    Landline — incoming unwanted calls

                    hello sir i want incoming call records of today urgently and my landline nos is [protected] and my email id is [protected]@gmail.com

                    telephone — disturbing incoming calls

                    I have a caller id equipped bsnl landline connection. I am getting purposeful unwanted and disturbing calls since few weeks from a particular unknown person from various numbers (not suggestive of any location) , probably internet calls from abroad.The numbers are not even similar. How can I stop this? Is there a way to trace the person or his whereabouts?Where do i complain

                    BSNL — need landline number

                    sir i need konjeti prabhakar rao landline line number.. he is my friend i missed his number he is staying in khammam district so please send his no..
                    i want to know about incoming and outgoing calls detail on my landline no. which is[protected], it is very urgent.plz informe me on my id (suguna.[protected]@gmail.com).plz plz plz ...
                    I wanted to who called on our landline no.[protected] on 24th July 2013 between 6.30pm to 8.30pm, its really very urgent plz help me at [protected]@gmail.com
                    Sir,
                    I need to know the incoming call numbers in my bsnl land line number ([protected]).Iwant only the incoming details of[protected] before noon..
                    Hi,

                    Please help me in finding the details of a person who called between 10:45 PM to 11:30 PM (12th July 2014).

                    please please help me in finding its urgent.

                    My number is[protected]Tiptur taluk code is 08134, Tumkur D, karnataka)

                    Please mail me the details to my mail id ashwinivm.[protected]@gmail.com


                    Thanks in Advance,
                    Hi,

                    It will be there in the Monthly bill. If not there you can request the same in nearby BSNL office.

                    Hope this helps
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                      A
                      Amit Kumar Singh
                      Dec 9, 2009
                      Resolved
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                      Resolved

                      Hi,
                      I am a BSNL Cellone customer ([protected]) in bangalore. Since 8th December I am getting SMSs from 52906 (or[protected] and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                      Please let me know how to get rid of this problem and also how to recover the lost balance.

                      thanks
                      -Amit
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      sirius chemicals — unwanted sms on cellone

                      I receive frequent unwanted sms on my mobile, I want to get rid of such unwanted sms on cellone mobile

                      CellOne — unwanted service providing

                      Dating service is being provided again without demand.Requested to delete the dating service permanently on my mobile phone [protected]

                      Govt.Service — stoping un wanted calls and sms's

                      Dear Sir/Madam

                      Please stop incoming calls and sms from Idea immediately on my cell No.[protected]
                      I get hundreds of commercial unwanted SMS on my mobile 2 tons o[censored]nwanted emails on my accountso that I waste my time in deleting Sms & email . The wanted is overlooked in this process. Once I got a commercial email at midnight. i was frightened to read as I thought some near dear got ill. At 62 I can not afford to suffer like this.
                      Dr sushma Gupta
                      ex. Prof'& HOD Physiology
                      GSVM Medical College
                      Kanpur

                      BSNL Cellone — UNWANTED MEESAGER

                      I am the consumer of BSNL Mobile and i have been provided the Mobile No. [protected].. i have been receiving the calls from [protected] that they are receiving SMS from my mobile, , , , but for your kind information i have not sent any kind of SMS to this mobile neither i know the above mentioned mobile no. user.

                      When i called over the Customer care they are not ready to lodge my complaint nor ready to verify what exactly happened why the above mentioned mobile is receiving SMS from my mobile when actually i have not sent..

                      This problem has started since 23.12.2008...

                      Now i would like request you that kindly instruct the concerned department regarding the above said problem and get me out of the unnecessary mental tension.

                      I hope you will help in this regard to solve the problem as early as possible.

                      P.Thimma Reddy

                      Formula 1 — Where can i get formula 1 Alerts

                      Hello

                      I want to activate Formula 1 alerts for my mobile phone how i will do that one?

                      regards
                      ramesh
                      Hi,
                      Now you can have the latest news on Formula 1 when on the move.
                      Subscribe and get F1 SMS alerts on your mobile phone.
                      You just have to text REGFONE to 55055. Subscribe to the SMS Pack and you are all set to be in the thick of F1 action.

                      *Offer opens to IDEA & SPICE Subscribers only
                      The subscriber will be charged Rs. 3/- for the 1 SMS
                      Subscription charges per month – Rs.20/-

                      BSNL — to unsubscribe astrology alert

                      Dear Sir,

                      My mobile no. is [protected]. Please unsubscribe the SMS astrology alerts received from 56505 every day.
                      Even I am getting since last 2 -3 days. Today till now got 2 sms ( Now its 2.05 p.m) and Rs 2 got cut from my prepaid balance. Please help me anyone know about this.
                      Hi,
                      I am also a BSNL Cellone customer in bangalore. I am also getting SMS from 52906001 and there are charging 1 Re per SMS this happened twice to me first one was on 30 Nov 5.20 pm and second one was on 9 Dec 11.07 am. I have called customer care thrice(obviously negative reply), first time there said you might have subscribed to some service check it using *456*00# (I have not subscribed to any services) and call us back. when i called second time there said the system is down now call us latter. the funniest thing is when i called third time they them selves where not able to trace whose number is this. there assured me there will send me the SMS after tracing within two hours. Now its almost 24hrs no reply from them. let me try calling them tomorrow. lets hope we will get our money back :)

                      Thanks
                      Sujeeth
                      Date: 10/12/2009, Coimbatore

                      Hi,
                      Today, I too had received the unwanted SMS twice from 50906001 and Rs.1 got deducted for each SMS. Please inform me to call which number to complain. I'm a prepaid BSNL Customer. For such fradulant debit, I should file my protest immediately. Hence help me out. Is there any way to stop receiving mails. Inform me if any?

                      Thasnks,
                      Hemalkannan
                      I'm also receiving sms from 52906001 and Re. 1 is deducted for every sms received. I didn't subscribed for any such type of sms. I'm a BSNL prepaid customer. Please inform me how to stop getting this sms.
                      I'm also receiving sms from 52906001 and Re. 1 is deducted for every sms received. I didn't subscribed for any such type of sms. I'm a BSNL prepaid customer. Please inform me how to stop getting this sms. MY NUMBER IS [protected].
                      Hi,
                      I am a BSNL Cellone customer ([protected]) in Hyderabad. I am getting SMSs from 52906 (or[protected] and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number...
                      Hi,
                      I am also facing the same problem. My number is [protected], Hyderabad. How to proceed on solving this problem? can anybody suggest. The sender[protected] should be legally punished
                      hi
                      i am getting unwanted messages from '52906'.and each day india plays cricket i lose 3rs.i would definitely appreciate help

                      prepaid Sim-card — Forcibly cut money everyday without mine subscription

                      Hi,
                      I am " [protected] " (Pune).I havenot subscribed jokes sms facility on my mobile, but jkes have been sending me from 543212 , when i called to customercare he received the call and then cut my call, i agained called and lodged complain , my Reference No. is 0 "[protected]" , he assured me that it is not fault from my side and it is deactivated by him, and my money is going to be returned with in 4 hours.
                      But just after this money has been again deducted from my balance, when i again tried then got that my cell no. is blocked against customercare no..I gain tried another day he assured me in a same way lodge my complain, my other reference no. is "[protected] "... Has AIRTEL started collecting revenue through this new mode ? It must think about its reputation and goodwill in the market.
                      From,
                      [protected]

                      BSNL — Fraudulent SMS

                      HI,

                      My telephone number is [protected]. I received an SMS stating if I answer 15questions I will get Rs 10,000.00. I answered all the 15 questions and Rs 3.00 was deducted for each SMS that I replied. I got all the answers correct and after the last answer I received an SMS that the offer is closed for the day. It is purely a case of fraud. I want to take it further.
                      Each day India plays I lose 3 Rs. I want to de-activate this service.
                      i want to register for do not disturb.please give me that facility.
                      Hi,
                      I am a BSNL Cellone customer ([protected]) in Maharashtra. I am getting SMSs from 52906 (or[protected] and 3 Rs. is deducted from my prepaid balance everyday for this. I want to stop all this type of sms from 52906.
                      Please let me know how to get rid of this problem .

                      thanks
                      To unsubscribe from the 52906 check the codes for unsubscribing the service at the following site and send the sms.U can also get codes for other numbers.Hope it will hepl u all.I have also been through this problem.
                      You can also type '52906 sms unsubscribe' in google and find this link on the 1st page.
                      http://www.ap.bsnl.co.in/Web%20site/Activation%20and%20Deactivation%20of%20SMS%2...
                      Hi
                      Similiar is my problem. Whenever there is cricket matches, 52906 deducts Rs. 3 per day. This service has not been subscribed. Fraudulent Act by the Company. BSNL should seriously look into the matter. Otherwise Consumer Court and other option is open to protect many others who are suffering from this kind of activity.My Number is [protected]
                      Hello All
                      I am also receiving the same SMS from above mentioned numbers[protected] and 52906) since last one month every day. Balance from Prepaid Account deducted by Rs 1/- every time. I had made complaints to BSNL's Mobile Service INDORE(MP) office last week, the technical officer send an e-mail to some one with my mobile number but these messages did not stop till date. Today I have talked to the BSNL customer care(Phone No 1503), this time executive told me to send the SMS as follows to the number[protected] or 52906)

                      UNSUB ALL

                      Initially when I tried to send the above message(UNSUB ALL) to the number 52906001, message failed but when send this message to 52906, I have got confirmation "Dear Customer your service will be deactivated shortly !", I hope that Prepaid Balance deduction without any reason will be stopped.

                      I also suggest all of you to make a written complaint to the BSNL and also take action against them in Consumer Courts of your cities . I am also making a written complaint to BSNL to get back my money from them which they had taken away by using unfair means and practices.
                      Visit
                      http://ncdrc.nic.in
                      or
                      If your problems is not solved by any means you can make complaint to PG Portal of Government of India at
                      http://pgportal.gov.in/
                      Hi,
                      I am a BSNL Cellone customer ([protected]) in varanasi. I am getting SMSs from 52906 (or[protected] and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                      Please let me know how to get rid of this problem and also how to recover the lost balance.

                      thanks
                      I am also a BSNL Cellone customer in Chennai. I am also getting SMS from 52906001 and there are charging 1 Re per SMS this happened twice . I there assured me there will send me the SMS after tracing within two hours. Now its almost 24hrs no reply from them. let me try calling them today Mobile No:[protected]
                      Hi,
                      I am a BSNL Cellone customer ([protected]) in Bareilly UP. I am getting SMSs from 52906 on cricket alerts and 3 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                      Please let me know how to get rid of this problem and also how to recover the lost balance.
                      It is indeed a matter of great distress that inspite of several complaint to call centres and written complaint to Mr. Raijiwala of surat telephones, I am still getting unwanted mesgs from 52906 and every day they are deducting Rs. 3/= for being charged. My mobile NO. Is [protected].
                      Could I know that the bsnl management is so inefficient that they can not stop this nuisance to the sr. citizen and heart patient like me?

                      Rajendra Karnik
                      [protected] surat
                      Hi

                      My cell Nos. is [protected].I have also received 3 un-wanted and un-opted value added service SMSs viz. (1). on 09.08.10 activating service of word-BSNL alert service and immeadiately charged and dedeucted Rs. 10 (on weekly basis) from my prepaid balance and (2). on 27.07.10 Rs. 10 and activating service of Bollywood-BSNL alert service and immeadiately charged and dedeucted Rs. 10 (on weekly basis) from my prepaid balance both from 51234010. Likewise, on 30.07.10 received SMS on 30.07.2010 activating service of cricket-BSNL alert service and immeadiately charged and dedeucted Rs. 30 (on weekly basis) from my prepaid balance. All above value added services were never opted by me and I have never sent SMS for activation of the said services. I have contatced so many time to your service no. 24365 but I could nover get the satisfactory reply or any kind of help from them. I think that they have been put the wrong name as Custom care service(unit).

                      Pl.let me know how can I get rid of these problem and how can I recover the lost/deducted balance otherwise I will close and surrender this BSNL prepaid SIM.
                      Hi

                      I am the same person Rakesh Jain having M.No. [protected] posted the complaint above. Just after posting my complaint yesterday on 09.08.10, the BSNL-Cellone did the limit, 3 more value added SMS service have been started by the BSNL-Cellone without my consent and opting and sending SMS for activation of such value added service. three services are 1). word-BSNL alert service started at 16.55 on 10.8.2010 deducted Rs. 10 (weekly basis) and 2) Astrology-BSNL alert service started at 05.43 p.m. on 10.08.2010 deducted Rs. 10 (weekly basis)both came from 51234010. Third service is Megacombo-BSNL alert service at 05.48 on 10.08.10 dedcted Rs. 50 (monthly basis) came from 51234050. I have recharged the voucher of Rs 100 in my sim.yesterday, out of which Rs. 70 was deducted from my balance toward these value added services. I made three times complaints to Customer Care at[protected], but their representatives could not give the satisfactory reply and when I ask for their highers up phone oe cell nos, they refused to give tha same. If thier such male and fraud practise of deducting the money toward un-wanted and un-opted value added sms services, I will have no option left but to move to Consumer walfare Court to regain my loss.
                      Hi,
                      I am a BSNL Cellone customer [protected] in Gorakhpur UP. Since a month, I am getting SMSs from 52906 and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                      Please let me know how to get rid of this problem and also how to recover the lost balance.

                      reply by mail to unsubscribe that unlegal service from 52906.
                      my email id is
                      [protected]@gmail.com
                      [protected]@yahoo.com


                      thanks
                      Guys try the below:

                      UNSUB CKT - To unsubscribe cricket score
                      UNSUB SPO - To unsubscribe sports
                      UNSUB CRI - To unsubscribe cricket statictics

                      Send this to 52906
                      Symbiotic (Short Code: 52906)
                      Category Service Name Price No of Alert To subscribe To Unsubscribe
                      Video RingTone Video RingTone 5.00 Pull based SUB VRT NILL
                      News General News 1.00 2 Alerts / Day SUB NEWS UNSUB NEWS
                      News International News 1.00 2 Alerts / Day SUB IN UNSUB IN
                      News Local News 1.00 2 Alerts / Day SUB LOCAL UNSUB LOCAL
                      Life Style Cosmo Tips 1.00 1 Alert / Day SUB COSMO UNSUB COSMO
                      Life Style Friendship Message 1.00 1 Alert / Day SUB FM UNSUB FM
                      Life Style Good Morning Wishes 1.00 1 Alert / Day SUB GM UNSUB GM
                      Life Style Personality Tips 1.00 1 Alert / Day SUB PT UNSUB PT
                      Life Style Thought for the Day 1.00 1 Alert / Day SUB TD UNSUB TD
                      Life Style Thirukural 1.00 1 Alert / Day SUB TK UNSUB TK
                      Life Style Health Tips 1.00 1 Alert / Day SUB HT UNSUB HT
                      Life Style Beauty Tips 1.00 1 Alert / Day SUB BEA UNSUB BEA
                      Life Style Fasion Tips 1.00 1 Alert / Day SUB FT UNSUB FT
                      Life Style Art Of Living 1.00 1 Alert / Day SUB AOL UNSUB AOL
                      Life Style Cooking Tips 1.00 1 Alert / Day SUB CT UNSUB CT
                      Fun Zone Love Tips 1.00 1 Alert / Day SUB LOVE UNSUB LOVE
                      Fun Zone Love Picture 1.00 1 Alert / Day SUB LUV UNSUB LUV
                      Fun Zone Dating Tips 1.00 1 Alert / Day SUB DT UNSUB DT
                      Fun Zone Masala Joke 1.00 1 Alert / Day SUB MJ UNSUB MJ
                      Fun Zone Office Humor 1.00 1 Alert / Day SUB OH UNSUB OH
                      Devotional Bible Service 1.00 1 Alert / Day SUB BL UNSUB BL
                      Devotional Quran 1.00 1 Alert / Day SUB QR UNSUB QR
                      Devotional Gita quotes 1.00 1 Alert / Day SUB GITA UNSUB GITA
                      Devotional Buddhism 1.00 1 Alert / Day SUB BUD UNSUB BUD
                      Devotional Devotional Picture 1.00 2 Alert / Day(1 Picture Message, 1 Prayer Message) SUB DP UNSUB DP
                      Entertainment Zone Movie Gossips 1.00 1 Alert / Day SUB FILM UNSUB FILM
                      Entertainment Zone Celebrity Picture 1.00 1 Alert / Day SUB CP UNSUB CP
                      Business Zone Stock Alerts 1.00 1 Alert / Day SUB HS UNSUB HS
                      Business Zone Business News 1.00 3 Alerts / Day SUB BIZ UNSUB BIZ
                      Business Zone Commodity Alert 1.00 3 Alerts / Day SUB CA UNSUB CA
                      Sports Zone Sports alerts 1.00 3 Alert / Day (National & International) SUB SPO UNSUB SPO
                      Sports Zone Cricket Alert 3.00 Only on Match Days SUB CRI UNSUB CRI
                      Sports Zone Football Update 1.00 1 Alert / Day SUB FOT UNSUB FOT
                      Sports Zone Formula One Update 1.00 1 Alert / Day SUB FOR UNSUB FOR
                      Sports Zone Tennis 1.00 3 Alerts / Day SUB WIM UNSUB WIM
                      Sports Zone Local Game 1.00 1 Alert / Day SUB LG UNSUB LG
                      Astrology General Astro Alert 1.00 1 Alert / Day SUB ASTRO UNSUB ASTRO
                      Astrology Astro Aqurius 1.00 1 Alert / Day SUB AQU UNSUB AQU
                      Astrology Astro Aries 1.00 1 Alert / Day SUB ARI UNSUB ARI
                      Astrology Astro Cancer 1.00 1 Alert / Day SUB CAN UNSUB CAN
                      Astrology Astro Capricorn 1.00 1 Alert / Day SUB CAP UNSUB CAP
                      Astrology Gemini Sun Sign 1.00 1 Alert / Day SUB GEM UNSUB GEM
                      Astrology Leo Sun Sign 1.00 1 Alert / Day SUB LEO UNSUB LEO
                      Astrology Libra Sun Sign 1.00 1 Alert / Day SUB LIB UNSUB LIB
                      Astrology Virgo Sun Sign 1.00 1 Alert / Day SUB VIR UNSUB VIR
                      Astrology Taurus Sun Sign 1.00 1 Alert / Day SUB TAU UNSUB TAU
                      Astrology Scorpio Sun Sign 1.00 1 Alert / Day SUB SCO UNSUB SCO
                      Astrology Sagitarius Sun Sign 1.00 1 Alert / Day SUB SAG UNSUB SAG
                      Astrology Pisces Sun Sign 1.00 1 Alert / Day SUB PIS UNSUB PIS
                      Astrology Numerology 1.00 1 Alert / Day SUB NUM UNSUB NUM
                      Astrology Youth Astro 1.00 1 Alert / Day SUB YA UNSUB YA
                      Literary Zone English Vocabulary 1.00 1 Alert / Day SUB EG UNSUB EG
                      Literary Zone French vocabulary 1.00 1 Alert / Day SUB FL UNSUB FL
                      Literary Zone News about latest Books releases 1.00 1 Alert / Day SUB NB UNSUB NB
                      check this out... this really works...

                      http://www.ap.bsnl.co.in/Web%20site/Activation%20and%20Deactivation%20of%20SMS%2...
                      Hi,
                      I am a BSNL Cellone customer ([protected]) in Krishnagar, West Bengal. I want to stop all the business messege. Pl.let me know how can I get rid of these problem.
                      Kumar.
                      Hi,
                      My sister who is in chennai has been receiving sms from 52906001 since last week. her no. is [protected] she has been under stress for the last two years. so, I request the authorities to stop sending sms.

                      BSNL — unsubscribe SMS from 52906

                      I am a BSNL Cellone customer ([protected]) in kolkata. Since 18th December I am getting SMSs from 52906 and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.

                      Please check your records and stop such SMSs and also refund the lost balance at the earliest.
                      Hi,
                      I am a BSNL Cellone customer ([protected]) in Golaghat Assam. Since a month I am getting SMSs from 52906 and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service.
                      Please let me know how to get rid of this problem and also how to recover the lost balance.
                      Reply by email that HOW CAN I UNSUBSCRIBE THAT SERVICE.
                      my email id is "[protected]@gmail.com"
                      plz reply...

                      CellOne — unwanted sms from bsnl

                      I have two bsnl mobile connections, i.e. [protected] and [protected]
                      but i received unwanted sms from the provider of bsnl network and deducting the money from my mobiles without my knowledge. Hence i request you to pl keep into my mobile nos
                      DO NOT DISTURB MODE WITH UNWANTED SMS to avoid irritation on bsnl network
                      Thank you
                      Today,
                      I too had received the unwanted SMS from BT-126300 and Rs.30 got deducted from by balance. Please inform me to call which number to complain and how to unsubscribe this chat. I'm a prepaid BSNL Customer. For such fraudulent debit, I should file my protest immediately. Hence help me out. Is there any way to stop receiving sms. Inform me if any?
                      Hi

                      I am CellOne customer with mobile number [protected]. I have received 2 unwanted and unopted value added service SMSs on 01-Mar-2011 and 02-Mar-2011 from the no.[protected]. Balance from Prepaid Account deducted by Rs 1/- every time. And when I sent UNSUB ALL message to[protected] the message can not send and when sent on 52906 the delivery report shows failed and Rs 2/- deduced from my account.
                      Please let me know how to get rid of this problem and also how to recover the lost balance.

                      BSNL — unsubscribe of messages from 52906

                      hi my number is [protected], from last 1 month i have been getting world cup cricket sms update and i want to stop it. I have already sent messages for unsubscribe as UNSUB CRI no of times but still i m getting messages from 52906. plz somebody help me.
                      E mail: [protected]@yahoo.co.in
                      Hi,
                      I am a BSNL Cellone customer ([protected]) in West Bengal (presently staying in Visakhapatnam). Since 1st week of March I am getting SMSs from 52906 and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                      Please let me know how to get rid of this problem and also how to recover the lost balance also I am not at all interested in any type of your promotional sms's.
                      All,

                      when I investigated, I found out that this short code belongs to a company called Symbiotic Infotech from chennai. Legal action including criminal action should be initiated against this company and BSNL as joint respondents. I googled to search more information about this company and you get the address also there.
                      send complain via sms to [protected]@symbioticinfo.com, the owner of the 52906 with CC to GM, BSNL of your circle. send 100 times and flooded their inbox with your complain and force them to act.

                      BSNL — Unwanted & fraudulent SMS

                      Rs. 30/- were deducted from my pre-paid Bsnl Mobile( No. [protected]) on[protected]through one SMS from[protected] for which I had not opted at all.
                      I contacted my service provider for the activation of 'DND' service which was activated on 18th April 2011
                      On 1st August again I received one SMS from BP-57000 regarding the same Cricket Alerts( for which I was duped of Rs. 30/- earlier) & few more SMS have started pouring in my cellphone after the activation of ' DND' on 18th April 2011.
                      Is their any authority in India to tame these rascals who unnecessarily & fraudulently fleece the customers?
                      I AM A CUMTOMER OF CELLONE MY MOBILE NO IS [protected] SINCE 2005 .PRESENTLY I AM IN BOSTON IN USA I AM HAVING INTERNATIONAL ROAMING FACILITIES ON THIS MOB, AND AS YOU ARE AWARE THAT SMS SENT ON INTERNATIONAL ROAMING FACILITIES COST ME RS-56 FOR EACH SMS, I AM GETTING UNNESSARY SMS FROM NO[protected] PEASE HELP ME GET RID OF THIS AND GET MY ABOVE THIS PAYMENT RECOVERED.

                      SINCERELY
                      RAM SWAROOP MALI, P NO-138 KAILASH NAGAR JAIPUR RAJASTAHN
                      Hi
                      I am customer of BSNL ([protected]), i am getting Art of Living message from 57171/155223, and deducting Rs 5 from my balance from last two weeks, I do n't know when and it has activated, I am trying to stop this service by sending message But message cant send.So I request you to let me know how will I de-active this
                      service which is not valuable for me.
                      And also active my DO NOT DISTURB service for this number.

                      please reply through mail [protected]@gmail.com
                      Helpful
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                        R
                        ravi kumar thakur
                        from Gurgaon, Haryana
                        Dec 8, 2009
                        Resolved
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                        Resolved

                        I have applied for broadband connection on 21 Nov 09 in Sector 49 , Gurgaon. After repeated attempts a telephone connection No 2213005 was fitted on 25 Nov 09. However the broadband connection has still not been provided despite putting complaints on telephone everyday with the local Bsnl office tele No 221900,2218500, 2339336.
                        I had applied for this connection soleley for broadband . After almost 20 days Bsnl is still not taking any action.
                        Concerned authorities are requested to take some action.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        i am suffring a brod band complain due to 30 day's and i infrom my local exchange last 20 day's ago.But the exchange not take any action to solve my problem, when i meet J.T.O he say's i knew this problm to my higher othority but sitt now i have no soluation.

                        my problem is my brod band connection started 20 minutes latter.
                        at first when i push the switch to my modrem it three light blinking constantly twenty minutes and when blinking stop then it hve no link, then stopped the moderm switch and restart then it connect properly.

                        I fedup to this poor connection and request you please solve my problem.

                        BSNL Broadband — not working poperly

                        There is no connection of broadband on sunday and saterday and sometime otherday from starting. my broadband phone no is 25233652.my mobile no is [protected].i.d is shiv_3652.I have complain panihati telephone exchange but there is no assistance to solve the problem.
                        dear sir
                        my land line no.[protected] with broad band connection .

                        on dt. 16/04/09 my land line and broad band connection totaly failed .

                        pls check my connection .



                        thanking you
                        Dear sir:
                        My telephone no is[protected] on which i had registere for broadband connection, i used it from last six months but before three months i disconnect it because i had to go out of station, now i had regestered for new connection before 25 days, before 10 days they give me username and password-but still i didn't get the services. Technician came twice and says there are something port problem from bsnl side, but still nothing will be done from bsnl side. please take some needfull actions.

                        BSNL Broadband — Phone Not Working Properly

                        I am a BSNL Landline consumer. My Telephone no is[protected]
                        Since 2-3 Months my phone not working Properly. There is some problem in sound because to LINE Fault.
                        I have already complaint this problem to BSNL consumer care Bhilwara but no solution.

                        BSNL Broadband — Braodband not working

                        Ph No.: 22541570
                        58 Aram Park, Near Ram Nagar, Krishan Nagar, Delhi-110051

                        Dear Sir,
                        My broadband connection is not working due to disturbance on the line. I made complaint for disturbance several times.but no result,

                        moreover there has alsobeen the issue of speed. i hardly get speed of 30 kbps, when i m entitled to get atleast 256 kbps as i m using 256 combo unlimited plan

                        Please tell me why should i pay for the service which i m not getting properly, thus the charges of my broadband plan shud be refunded for this month. Sir i am fed up of MTNL service, please solve my issue or else i have no other option left, to shift to other companies
                        Thanks

                        BSNL Broadband — broadband not working properly

                        i have got a bsnl broadband with my fixed phone line whose no. is[protected]. from the last 6 month there has been problem with the link in the broadband connection. other users of the area have got good connection but there is problem with our connection only. we also made a complain at the bsnl exchange. they also sent their service man for checking out the problem but they could not figure out the problem. now they even dont listen to our words.
                        so now fed up with the problem. plz advice me what to do and if i can file a case in consumer court or not. if i can then please tell me the procedure for it and how much time will be required to sort out the problem.

                        BSNL Broadband — Broadband not working properly

                        Hi,


                        I am facing problem with the broad band connectivity from the begining. In spite of my number of complaints to BSNL and Laxmikanth from Belavadi telephone exchange Mysore nothing has happened yet.

                        I am getting frustred by BSNL service. If it does not get sorted out early I want my refund done and i will go to some private services like airtel or reliance.


                        Pls act immediately and call me on my cell : [protected]
                        i am extremely ashamed of complaining against the goverment service. the broadband service of BSNL is not connecting. it seem that my money is getting converted into water. the server is down most of the time. while taking connection we were pleased by many people many times but it seems that there work was limited till there. no action against the weak service of bsnl broadband...i hope this may help me some way...i am extreamly sorry to complain but now i am really tensed with this...if further no action is taken then i may have to switch over AIRTEL or TATA...

                        BSNL — brodband

                        No provision for see my internet account useage

                        BSNL, Broadband — INTERNET IS NTOT WORKING

                        MY INTERNET BROADBAND CONNECTION IS NOT WORKING FROM 03/12/2009
                        MY PH. No. IS 2700788. PLS. TRY TO SOLVE THE PROBLEM ASAP.
                        I have taken a BSNL broadband connection. I am facing problem in its operation. I visited BSNL sec 12 office and Head office. I was told to meet Ms Shardha. On meeting her she gave me the number 2223000 to lodge the complaint. On talking to this number, I was given a fresh number 2399000 and I was asked to talk Mr Jitendra or Mr Harish. The beuty of this mumber is that firstly no body picks up th ephone and if by chance somebody pichsup then it is told that none of the above officers are available.
                        Now a days lot many private players like Airtel, Tata etc are avaialble hence BSNL should try to take care of few those clients, who are yet attached with them .Otherwise they are goinbg to loose these little left out clients also.
                        Can some body take care of my complaint.
                        I wanted to take an internet connection. I thought BSNL being a reliable company is better. I filled in the form and paid fee around 5 of Jan 2010. After 5-6 days I got a telephone without the internet connection. After a week or so after I got a modem and the person who came to install it told me that I would have to pay the installation charges. I was surprised to know that why I was not informed about this at the beginning.

                        The next day, 0n 18th, the internet was not working. Since then I have been calling BSNL to fix up the problem with no proper response. I think BSNL is still a public company with no fear of losing jobs. I wanted to run the internet before 10th of January. I had a big assignment.

                        Now I am fed up with BSNL and want to withdraw the internet connection and keep the landline phone. I do not trust BSNL internet at all. Please resolve the matter soon.

                        My telephone no. is[protected] and mobile no. is [protected]

                        BSNL, Broadband — BROADBAND IS NOT WORKING PROPERLY

                        BROADBAND IS NOT WORKING PROPERLY. BROADBAND INSTALLED ON 23.02.10. SEVERAL TIMES, I HAVE REQUESTED OVER PHONE AND LODGED COMPLAIN THROUGH TELEPHONE , I HAVE NIEITHER ANY RESPONSE IS RECEIVED TILL DATE NOR ANY ACTION TAKEN TO SEND REPRESENTATIVE TO SOLVE THE PLOBLEM I AM FACING. IT SI NOT ACTIVATED PROPERLY. AFTER OPENING OF INTERNET, IMMEDIATELY IT IS GOING OUT OF INTERNET OR BEMOE HANG OVER. AGAIN, I USED TO RE-ENTER MY USER ID & PASSWORD FOR OPENING UP INTERNET. SINCCE INSTALLATION I AM FACING THIS PROBLEM. I ALSO TALKED TO MR ASH,SDE(TELE COMMN.), KOLKATA-4, OVER PHONE REGARDING THIS PROBLEM. HE ADVISED ME TO LODGE COMPLAIN AND ACTED AS PER HIS ADVISE. BUT TILL DATE THE PROBLEM HAS NOT YET BEEN SOLVED.

                        BISHNU PADA KAYAL
                        PH.NO.[protected]/8936
                        MOB.PH.-[protected]
                        221/A, APC ROAD ,KOLKATA-4
                        I've registered a complaint on Docket No. [protected] for a *week* now. No response from your end. The complaint cannot get re registered since it is already registered.

                        Request to expedite, since its been 10 days now.

                        Wg Cdr A.K Yadav
                        i have done a mistake by taking BSNL land line no 2213332 in Gurgaon Sispal Vihar sec 49 basically for wi-fi.
                        paid money on 18 Oct
                        telephone line installed on 28 Oct
                        Modum connected on 04 Nov
                        no internet connectivity till today i.e 07 Nov
                        sad part is two number provided by of Div Engr [protected] not answered most of the time and once answered intimated that it will be done today by arranging visit but day is over and no progress
                        another number [protected] not answered at all.
                        Gos saves BSNL
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                          D
                          D B Bisht
                          from Mumbai, Maharashtra
                          Dec 8, 2009
                          Report
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                          I HAVE LIFETIME BSNL MOBILE NO.[protected] SINCE LONG.I HAD SENT MESSAGE ON 19.11.09 AS "ACT 1S" FOR 1 PAISE/SEC. PLAN AND BSNL DEDUCTED RS.69/ FOR THAT WORK AND INFORMED THAT MY PLAN HAS BEEN CHANGED. AFTER THAT I CHECKED MANY TIMES AND COMPLAINT [protected] (FROM OTHER MOBILE) MANY TIMES BUT THE PLAN HAS STILL NOT BEEN CHANGED. BSNL IS STILL DEDUCTING Rs. 1.00 FOR 2 SEC. LOCAL CALLS & Rs. 1.50 FOR 30 SEC. STD CALLS. I HAVE LOST SOME CONSIDAREBLE AMOUNT IN THIS. ALSO I AM NOT ABLE TO ACCESS TO ANY CUSTOMER CARE BSNL NUMBERS. I HAD REQUESTED MANY TIMES BSNL AUTHORITIES TO SOLVE THE PROBLEM AND COMPLAINED ON LINE MANY TIMES BUT BSNL AUTHORITIES HAVE NO TIME TO SEE MY COMPLAIN. I AGAIN WANT TO REMIND THE BSNL AUTHORITIES THROUGH THIS COMPLAIN AND HOPE THAT THEY WILL SOLVE MY PROBLEM AS EARLY AS POSSIBLE OTHERWISE WILL REFUND MY AMOUNT Rs.69/-.
                          D B Bisht, Matru Ami, Joshi Baug, KALYAN(W)
                          Date : 08.12.09

                          Life Time Plan — Not going call from cell

                          I am life time customer my cell no [protected]
                          out going call not going . please solve my problum
                          I am life time customer my cell no [protected]
                          out going call not going . please solve my problum
                          No access to any BSNL free phone service and non implimentation of 1paise/sec.Plan even after deducting Rs.69/ from my account
                          I HAVE LIFETIME BSNL MOBILE NO.[protected] SINCE LONG.I HAD SENT MESSAGE ON 19.11.09 AS "ACT 1S" FOR 1 PAISE/SEC. PLAN AND BSNL DEDUCTED RS.69/ FOR THAT WORK AND INFORMED THAT MY PLAN HAS BEEN CHANGED. AFTER THAT I CHECKED MANY TIMES AND COMPLAINT [protected] (FROM OTHER MOBILE) MANY TIMES BUT THE PLAN HAS STILL NOT BEEN CHANGED. BSNL IS STILL DEDUCTING Rs. 1.00 FOR 2 SEC. LOCAL CALLS & Rs. 1.50 FOR 30 SEC. STD CALLS. I HAVE LOST SOME CONSIDAREBLE AMOUNT IN THIS. ALSO I AM NOT ABLE TO ACCESS TO ANY CUSTOMER CARE BSNL NUMBERS. I HAD REQUESTED MANY TIMES BSNL AUTHORITIES TO SOLVE THE PROBLEM AND COMPLAINED ON LINE MANY TIMES BUT BSNL AUTHORITIES HAVE NO TIME TO SEE MY COMPLAIN. I AGAIN WANT TO REMIND THE BSNL AUTHORITIES THROUGH THIS COMPLAIN AND HOPE THAT THEY WILL SOLVE MY PROBLEM AS EARLY AS POSSIBLE OTHERWISE WILL REFUND MY AMOUNT Rs.69/-.
                          D B Bisht, Matru Ami, Joshi Baug, KALYAN(W)
                          Date : 08.12.09
                          My jharkand BSNL SIM was dead 4 5 months. I recharged and activated it for 6 months thru rs54 voucher. Thereafter I recharged it by rs45 ip/sec plan.. after 4-5 days of rcg it got activated
                          More than 6 years i am not using the vsnl number. Already i have forgotten my number and the sim card has misplaced . my name is prolay kar. can you tell me mobile number?

                          email. kar.[protected]@yaho.com
                          more than 6 years i was not using my bsnl mobile no. in the meantime i misplaced my SIM card and forgot my number. my name is prolay kar. Would u please help me to remind my number?
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                            G
                            Govind Acharekar
                            from Mumbai, Maharashtra
                            Dec 8, 2009
                            Resolved
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                            Resolved

                            Today (8/12/2009) morning I observed that my outgoing was stopped by BSNL and I received message to contact 24365 for further details. I contacted customer care immediately where I kept on hold for 40 minutes by thier representative Mr Nilesh on first time, 22 minutes on second time by same person, 18 minutes on third time by Mr Sachin. But no one has told me the reason for stopping of outgoing as everyone was telling thier system is not updated. On my sixth attempt Ms Jyoti has transferred the call to thier Senior Excutive Mr Yadav who told that I have not paid the bill dated 5th Dec 2009 hence facility is stopped. I informed them that today is 8th Dec 2009 and till date I have not received any biill or any intimation regrding payment, then how can I pay? And the next question is when it is only two days passed and the bill is not received to me, how can service provider stop the facility before the due date(23.12.2009). I had paid last bill of date 5th Nov 2009 on due date 23.11.2009. Mr Yadav told me that you once again call the customer care and log your complaint and get complaint number, then only we will able to solve your querry. Again I called customer care where again I had not been responded in first attempt. During my third attempt after 35 minutes Mr Silvester has logged my compaint and given me comaplint no 3469114.
                            I am reaally fade up with the service and the treatment given by BSNL representatives and their officers. I spent almost more than 4 hours t know the reasons for stopping of the service. the reasons for stopping the service are not valid at all. after paying on time and be the loyal customer for more than 10 years BSNL is giving such embarassing treatment which has disturbed and tortured me. Therfore I request you to look into the matter and give me the justice by restarting my facility immediately and compensation for my mental torture.

                            Govind Acharekar
                            Aurangabad
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            BSNL — Outgoing stopped

                            My mobile no. 91 [protected] ,since many years, suddenly outgoing phone stoped, I got balance of Rs. 648/- ( approx ). I am in trouble so please do need full in matter.
                            Thanks,
                            H K thakar
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                              S
                              Surendra Kumar Soni
                              from Coimbatore, Tamil Nadu
                              Dec 8, 2009
                              Resolved
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                              I am a senior citizen of 79 years old and living with my wife, who is of 76 years age at 5/333 Malviya Nagar, Jaipur (Raj.). We are the only two persons living at the above address. I am a heart patient and also suffered brain stroke 3 times. My son is living in Newyork (USA).
                              I have got one BSNL landline connection No.[protected] in the name of my son installed at my residence. This is the only mode of communication with us to contact our doctors, relatives (including my son's family residing in USA) or to call in any emergency.
                              In the last 6 months very frequently my above said telephone connection became dead and after repeated requests at all levels it was put to order. Recently 4 days back again it became dead. I lodged the complaint and also talked to the JTO/SDO of the area, but nothing was done in this matter. It seems they are not realising the hardship we are facing in this matter.
                              We therefore request you to kindly look into the matter and resolve the complaint permanently.
                              Thanks.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              BSNL Landline Connection — telephone not working

                              my tel no is[protected]. my telephone is not working since three month and i am paying bill still reguler however i have complaine at local office numereousely but not getting much response.. kindely do the need full because i am suffering a lot by such disconnect telephone..

                              BSNL — dead connection

                              Land line teli no[protected] is dead since 15 days i lodged the complaint at commercial street & complaint no -286&391 but there is no responce since the date ..very bad service of product. do the needful.
                              My telephone number is[protected], is not working since three weeks. i don't know where i have to complaint.Please check my landline connection as early as possible.thanks in advace.

                              BSNL Landline Connection — Refund not received till date 04.05.09

                              We surrendered the Landline connection on 11th February 2009 in Adyar Exchange and settled the dues on call charges. The employee said we will get our refund of security deposit within 2 months. Till date we have not received the refund. This is the way the department works and was also one of the reason for terminating the connection.

                              BSNL Landline — Dead connection

                              Our phone #[protected] is dead for more than a month and no steps are taken to restore it.

                              This is done even after being loyal to the company by paying the bills on regular basis.

                              Now, with the current status, is it fine to pay the bill?

                              Please advise.

                              Thanks,

                              Dhaval

                              BSNL — Phone connection

                              BSNL land line connection is not good. I am unsatisfied.
                              They fixed very old cable and I/O. Monthly 2 times repair, Call rates are also very high.
                              Dear sir i have applied for a new connection of bsnl landline on 11 june 2009. Vide your receipt no 0905803 . But till date we have not received any reply from your side. I request to you kindly look the metter and do the needful as soon as possiable.

                              Shri Sai Nath Porofolio and consultents.

                              Pradeep juyal
                              Partner
                              m-[protected]

                              Residency connection — Phone dead

                              Dear Sir,
                              My no:[protected] was dead for past 20 & more days.Not only mine,also the nearby connections including[protected] & more...But still no steps has been taken to resolve the problem.Hope it ll give me a good result.Also pls suggest me if there is any other plan by which i can reduce my basic rental.

                              thanks & regards,
                              Muthusamy.S
                              [protected]

                              Landline Connection — dead landline phone

                              My landphone is dead since last two months or more, I am providing the following details regarding my landphone :-
                              Ph.No.:[protected]
                              A/c No.:- [protected]
                              I hope the abovementioned details are sufficient for the complaint purpose and expect an immediate action against this complaint.
                              Since morning my phone is dead.My number is[protected].I contacted on 198 they gave me two numbers
                              [protected] &[protected] but no one is picking up the phone.Please solve this problem as soon as possible.

                              BSNL Landline Connection — landline is dead

                              my phone line is dead till last 5 days!

                              BSNL — phone connection is dead

                              i had mailed you few hours before.. but forgot to attach landline number...
                              the number is[protected].....
                              phone has been dead for past some days and it needs to be repaired soon...
                              hopin that you will do necessary actions soon.

                              BSNL — LANDLINE CONNECTION DEAD

                              My Phone is not working during the last 5 more days. I already reported to the BSNL Office at Pacha in Trivandrum District. Not received any response from the part of the Officials who are dealing this complaint. My phone No. is 2840530.Kindly look into the matter and make an immediate step to rectify my problem. Thanking you,

                              V.L. Manoj, Viswa Vilas, Nanniyode, Pacha P.O.

                              BSNL — BSNL Landline Phone is Dead since 8 Months

                              My home land line phone[protected] is dead from past 7 to 8 months due to non availability of permanent employee at local exchange. I lodged the complaint and also talked to the JTO/SDO of the area, but nothing was done in this matter. It seems they are not realizing the hardship we are facing in this matter.
                              I therefore request you to kindly look into the matter and resolve the complaint permanently.
                              Thanks.

                              Naresh Mishra
                              S/O Shri Dinesh Chandra Mishra
                              Village – Shelkhola
                              Post – Dewal
                              Distt. – Chamoli, Garhwal
                              Phone No. – 01363 – 276243
                              Mobile No. : [protected]
                              Respected Sir,
                              My BSNL landline phone no.[protected] is dead several times in past two month.
                              I have made complaint via BSNL compalint reference no. is 1432010 dated 22/02/2011. Request BSNL to ensure that phone works.

                              From:
                              krishna ram
                              Vill. kakrer
                              P.O. Khaira
                              Teh Palampur & Distt. Kangra
                              H.P.

                              BSNL — Phone connection dead

                              phone dead but no response frm autority
                              telephone dead
                              My telephone details is[protected].
                              From last 7 days, telephone is dead.
                              I have complained throughfault reporting.
                              There was no response.
                              we given complained him for the dead telephone. but no staff of bsnl has yet come to rectify the problem.
                              This is a pathetic condition of bsnl services in this competitive time.
                              but still there is no action against this case,

                              please do the needful

                              BSNL — Landline connection is dead

                              Dear Sir,

                              I possess BSNL land-line connection. The land line no. is [protected]
                              Since three (3) days the phone becomes dead.
                              Kindly do needful.

                              Usufbhai Fatteh
                              Chhipa ole,
                              At. & Po. - RANUJ
                              Tal.- Patan
                              Pincode 384275
                              Phone No.- [protected]
                              Mobile- [protected]
                              E-mail ID - [protected]@gmail.com
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                                L
                                Liladhar
                                from Rajkot, Gujarat
                                Dec 7, 2009
                                Resolved
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                                Resolved

                                I got my broadband two days back. (750 Unlimited)
                                as per the plan the should be 256kbps but i am getting max 30kbps.
                                and now i noticed some on the sites have be blocked by BSNL which i use regularly.
                                like. my own website, my Shell server, my webhosting server, i am not able to use my paid services bcz other this no reason blocking.

                                why we are not getting freedom to use things in our way when we are paying for it ?
                                or we are paying to them bcz we are stupid ?
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  S
                                  swaroop pratap singh
                                  from Ujjain, Madhya Pradesh
                                  Dec 7, 2009
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                                  I used a bsnl broadband (dataone) since last two months.I used 600c plan which provide 2mbps speed and 2.5GB free in day and night(2-8 am)unlimited.I usually check my broadband usage from there website.But i go sock when i see there is also chargable unit which used in 2-8 am.I have proof of this.
                                  I am using BSNL Broadband since last 2 months, my plan is Home Unlimited 750, means there is no data limit and no time limit...speed bsnl says is 256 kbps...but the actual speed am getting is only 30-40 kpbs, i tried speaking with coustomer care, bsnl officers and their technical department of Kalyan Telecom, but all say the same dialogue...UNLIMITED PLANS HAVE THIS MUCH SPEED ONLY...So why BSNL boasts about speed of 256 kbps...to whom i contact and how my matterd will be resolved...? Any one having similar experiances..????
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                                    J
                                    JANI BHASKERBHAI.N
                                    from Dhule, Maharashtra
                                    Dec 7, 2009
                                    Resolved
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                                    Resolved

                                    R/sir i am Jani Bhasker.N I have Broadband internate connection my phone No VST 26762575 & Unique ID NO GJATD200104F21285 BillNo T[protected] Bill Date 06-SEP-09 ihavrecived Rs3817/- Bill regarding this matter i personily connect BSNL reponsible officer Thay told me your previous BBUSGCHG charges was not consider in this than biis that all charges are consider in this bill if that charges was consider in my this than regular bills to know that i will reduced usued my Broad band internet and save my Bill Amount
                                    Regardling this matter i give in wrighting to M.D.O.(Phone-1) Vastrapur telephone Exchange Ahmedabad on Dt23/09/2009 and Commirical superitendent BSNL Vastrapur Ahmedabad on Dt 03/10/2009& e-mail to [protected]@bsnl.co.in onDt04/11/09 But it is regerte to say that noboday has bother toreplay my above matter plase do need ful in this matter
                                    Warm Regard
                                    Bhaskar Jani
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      P
                                      Pradeep Kumar Jain Advocate
                                      from Chandigarh, Chandigarh
                                      Dec 7, 2009
                                      Resolved
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                                      Resolved

                                      My mobile nuumber is [protected], sir please unsubscribe this service http://203.199.70.160/site/t.jsp?i=743
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Hi frnds,

                                      Pls call on[protected] & give your mobile no to executive. They will unsub messages you receive everyday.
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                                      Please unsubsribe service
                                      http://203.199.70.160/site/t.jsp?i=743
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                                      i want to unsubscribe wap services http://203.199.70.160/site/t.jsp?i=743, http://203.199.70.160/site/t.jsp?i=878, http://203.199.70.160/site/t.jsp?i=735, http://203.199.70.160/site/t.jsp?i=744 from my mobile no. [protected]
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                                      Sir,
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                                      thanking you,
                                      Sanjiv Kumar Gupta
                                      dear sir,
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                                      unsub actress service
                                      unsub wap actreess service mo [protected]
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                                      My mobile number is [protected].pls unsubscribe my Hvideo of the day pack.
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                                      Sir My mob. No. is [protected].Pls unsubscribe H video of the day service on this mob. no
                                      please unsubscribe wap services. My mobile No is [protected]
                                      unsubscribe service http://203.199.70.160/site/t.jsp?i=743
                                      sir, please unsubscribe service http://203.199.70.160/site/t.jsp?i=743 on [protected]
                                      plz unsub sub actress of the day my mobile no. [protected]
                                      Sir,
                                      My mobile number is [protected]. I want to unsubscribe any monthly bsnl wap subscription(30 Rs/month) on my mobile, if any. Please do it before 11/01/2010.We will not be liable to pay any subscription amount after this message.
                                      thanking you,
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                                      Respected sir my mobile number is [protected] . Sir please unsubscribe the wap actress pack service.
                                      Sir,
                                      My mobile number is [protected]..I have 3rd time send this mail .I want to unsubscribe any monthly bsnl wap subscription(30 Rs/month) on my mobile, if any. Please do it before 11/01/2010.We will not be liable to pay any subscription amount after this message.
                                      thanking you,
                                      I am a BSNL customer. My mobile number is [protected](Karnataka). I got the message from 58888 that Your Sub Model of the Day will be renewed on 12/12/09.To Unsub click here http://203.199.70.160/site/t.jsp?i=744 but given URL could not be opened.I have complained about this earlier to custmer care but still problem not solved. Now i request you to kindly stop the daily SMS to me from http://wap1.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&a=1..And also cancel my account in "wap.india times.com
                                      Respected sir my mobile number is [protected] . Sir please unsubscribe the wap actress pack service
                                      my mobile no is [protected].i dont want this wap service http://203.199.70.160/site/t.jsp?i=743. please unsubscribe it before 13/01/2010
                                      plz unsubscribe the sub HVideo wap service http://203.199.70.160/site/t.jsp?i=735 on my mobile no. [protected]. thanks
                                      My mobile no is [protected] and plz unsubscribe the FTV model sevice.I have complained about this earlier to custmer care but still problem not solved. Please soon stop the FTV model sevice.
                                      Thank you.
                                      i want to un subscribe this service.My mobile no. is [protected]
                                      Sir,
                                      My mobile number is[protected]. I want to unsubscribe the Sub Actress of the day(wap subscription) by indiatimes. We don't need it any more. Please do it before 18/01/2010.We will not be liable to pay any subscription amount after this message.
                                      thanking you,
                                      Satyendra Prakash
                                      Sir,
                                      My mobile number is [protected]. I want to unsubscribe the Sub Actress of the day(wap subscription) by indiatimes. We don't need it any more. Please do it before 18/01/2010.We will not be liable to pay any subscription amount after this message.
                                      thanking you,
                                      Satyendra Prakash
                                      My mob. No.is [protected]. Please unsubscribe wap1.indiatimes service of a day. I dont want to use this wap service
                                      sir,
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                                      Thanking you
                                      GEORGE MATHEWS
                                      dear sir my mobile no is [protected] have activate the Hvideo subscription
                                      so that know i want to unsubscribe the Hvideo so plz unsubscribe the function as soon as possible


                                      thank u
                                      plz unsubscribe the wap service as my cell no is [protected] imidately.
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                                      My mobile nuumber is [protected], sir please unsubscribe this service http://203.199.70.160/site/t.jsp?i=743
                                      unsub wap actreess service mo [protected]
                                      pls unsub the wap service http://203.199.70.160/site/t.jsp?i=743 on my mobile no [protected]
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                                      dear sir,
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                                      I am bsnl user. My no. [protected]. Sir please unsubscribe this url. http://203.199.70.160/site/t.jsp?i=878
                                      Sir,
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                                      thanking you,
                                      Dinesh Dhiman
                                      Unsubscribe service http://203.199.70.160/site/t.jsp?i=743
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                                      dear sir
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                                      I used to get amessage by this[protected] every month which deduct Rs. 30 from my a/c
                                      dear sir
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                                      I used to get a message by this[protected] every month which deduct Rs. 30 from my a/c
                                      Pleare unsub hot actreess of the day On my mobile no [protected]
                                      please..., unsub wap actress service.my mobile no. is [protected]
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                                      i am bsnl user. My no.[protected]. Sir please unsubscribe this url. http://203.199.70.160/site/t.jsp?i=878
                                      Sir,
                                      My mobile number is [protected]. I want to unsubscribe the Bollywood Diva of the day(wap subscription Service ) by indiatimes. We don't need it any more. Please do it before 28/02/2010 We will not be liable to pay any subscription amount after this message.
                                      thanking you,
                                      Mohammed Hakeem
                                      my mobile no. [protected]
                                      want to unsubscribe the Sub Actress of the day(wap subscription) by indiatimes.I don't need it any more. Please do it before 04/03/2010.as per the message received from 58888 We will not be liable to pay any subscription amount after this message.
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                                      Sir plz diactivate this actress service http://203.199.70.160/site/t.jsp?i=743
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                                      dear sir,
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                                      i have tried a lot but unable to unsubscribe, please help..
                                      please unsub the service of sub hollywood sizzlers to my mobile number
                                      please unsub hollywood sizzlers service to my mobile
                                      Sir,
                                      My mobile number is
                                      [protected]. I want to
                                      unsubscribe the Sub hollywood sizzlers of
                                      the day(wap subscription) by
                                      indiatimes. We don't need it any
                                      more. Please do it before
                                      15/01/2010.We will not be liable
                                      to pay any subscription amount
                                      after this message.
                                      thanking you,
                                      Deepak kumar
                                      Kindly unsubscribe wap services http://203.199.70.160/site/t.jsp?i=743 from my mobile no:[protected]
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                                      ghdgdhgd
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                                      bahut sir kaha par ab goar se suno mera mob no [protected] hai tumhari es service ko jaldi band karo warna mai court me ja raha hun agar mera rent kata gaya to thik nahi hoga
                                      kitne din lagte hai band karne me es service ko har mahine mera rent kat raha hai warna sabhi ko ekatha karke hum sab court jayenge mera mob no hai[protected] is HVideo service ko band kard o aaj hi mera rent kafi mail karne ke bad bhi kata ja raha hai
                                      dear sir,
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                                      dear sir,
                                      plz unsubscribe the wap service http://203.199.70.160/site/t.jsp?i=743 on my mobile no [protected]
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                                        D
                                        D Laxma Reddy
                                        from Hyderabad, Telangana
                                        Dec 6, 2009
                                        Resolved
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                                        Resolved

                                        In my Oct-Nov 2009 bill it has been charged excessive in BB usage. Hence request to rectify the bill on BB usage charge and send me a fresh bill for Land Line No.[protected]. Otherwise this matter will be brought into the notice of Consumer Forum.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Here in Dehradun also its the same.In Dehradun for the last 3 months the new system of bill gereation specially for broadband is totally wrong. Customers who are under Broadband plan 500C must note that BSNL is provinding them the free usage of 1.5GB i.e. 1.5 X 1024=1536MB and for extra usage more than1536MB the customers has to pay Rs1 per MB. But in actual it is not so.
                                        If the customer look at the current bills thoroughly, everybody can notice that in the new bill system first of all the total usage is getting calculated and after that only there it is discounted. But here is a big mistake. As you see for 1526MB free usage the BSNL is giving discount of only Rs1226.82 which has no logic. In actual as per Rs1 per MB free usage for 1526MB it should be Rs1526.
                                        So, Broadband Customers of Dehradun, please get alert. If you are skipping your Broadband bills, you are paying extra amount to BSNL from your pocket.
                                        Not only this, the phone call amount calculation is also totally wrong
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