Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Me, Samaresh Chatterjee residing at 33/2, R.N.Chatterjee Road, Kolkata-700 035.
I have a broadband connection , no.25772693, which is not working due to Modem problem. During 4-5 days Modem gets switched off automatically whenever I am trying to switch it on. I have tried many times and complained over telephone several times, but have not got any response at your end. Therefore I am requesting you to repair or change this modem as...

My BSNL prepaid mobile no.is [protected].Last 3 times when i have recharged my balance with topup coupons of Rs.55/- my balance is becoming zero in just 2 or 3 days without i have call for the amount.Then I asked to customer service center for the reason.I got answer that the charge is for GPRS facility.But I Have No GPRS facility in my phone as I have purchased new phone nokia 2700 on 21-10-09 & there after i have recharged on 22-10,24-10...

i am a bsnl prepaid user . i recived a sms from bsnl then i read they put a free caller tune for one month and 1 day before to over 1 month i recvived a sms again from bsnl they wrote me "your free caller tune over tomarrow i[censored] want continue this serivce then reply " but i didn't reply and next day again i recived a sms and they wrote me "your call tune extended and cut 12rs from my account."...

I'm using a Nokia 3110 C set and had a postpaid GPRS connection earlier. Then I had no problem with using GPRS and even with Opera Mini, GMail, Yahoo Go! etc.

But recently I have migrated from post-paid connection to a pre-paid connection keeping my phone number same ([protected]).

I've downloaded the required settings for BSNL EGPRS, BSNL EMMS, BSNL streaming etc from this link http://www.cellone.in/cellone_msp.htm.br...

NO proper coverage in Madurai for EVDO data card. They roaming free in TN, KERALA, AP AND KARNATAKA, but proper coverage in chennai itself. bsnl website also does not show coverage details. bsnl is misleading its customers....

I Purchased One BSNL data card from one of BSNL Vendor.
Model : ZTE EVDO AC8700
The traffic plan is 750 unlimited it Should be provide upto 2MBPS Speed .
I am getting MaX Speed 500kbps which is showing on my data card .
But when I try to open internet explorer its very much difficult to open one single page.
I am staying in electronic city Bangalore .
I tried to Contact BSNL Custoemer care...

To,
OnMobile Global Limited
#26, Bannerghatta Road, J. P. Nagar, Phase III,
Bangalore - 560 076 - INDIA

Subject : To Unsubscribe Monthly Islam Devotional Services of Mobile No. [protected].

Reference : Messages from Onmobile Message Centre [protected], +12555020

Dear Sir,
With reference to captioned subject I Ratnadeep Singh Parihar would like to bring to your notice...

Very regularly my land line is turning to be out of order. As per the procedure, I have used 1500 facility, launched complaints, after that called the respective Selaiyur BSNL Exchange, Chennai, Tamilnadu. But after complaints, if the door is locked, there is no follow-up mechanism maintained by BSNL till the complaints are closed. Are they willingly doing it? Not sure, may be they might have negotiated with the Private service providers....

I'm using a BSNL broadband service for past one year. The customer service is pathetic. There is no support provided by them during weekend. They promise you an ETA of 24 hrs for any problem. Apparently, they close all tickets without resolution in 24 hrs :)

I have a connectivity problem since past one month and raised N number of compliants with the 24/7 customer support at 1500/1504. But there is no response for resolution....

I am staying in Hadapsar Pune. My Lindline number is[protected]. I am facing very high noise problem throgh by telephone. Noise is at such a high level, even one person will shout from other end we doesnt get his voice signal at our end. And now our telephone has now became just a showpice on our table, because we cant use that at all.
We have given complaint of this problem to BSNL many and many times, but the result is always same...

My phone remained dead for more than 15days in sept 09. It is dead again since 16th Oct 09. (Datewise complaint numbers at 2380198 are 16.10.[protected]; 21.10.[protected]; 22.10.[protected]; 26.10.[protected]; 30.10.[protected]; 4.11.[protected]. Every time a new complaint numer is given but nobody attends the complaint. Phone is still dead.
I personally requested to area JE Sri Jasveer Singh/ mob#[protected] on 26.10.09 and the SDO Mr Yadav/Mob#[protected]...

THE TELEPHONE LINE IS DEAD FROM 03/10/09.AS MY MOTHER IS A SENIOR CITIZEN PLEASE ACCORD TOP PRIORITY TO MAKE THE PHONE WORKING IMMEDIATLY.TELEPHONE NUMBER IS[protected].ADDRESS - 2113/9.13TH MAIN RD,ANNANAGAR,CHENNAI-600040...

i hav registered for the portal id in selfcare.sdc.bsnl.co.in given by the bsnl customer care and i even recived a call from there departmebt saying my registration has been and i can check my usage but since then the website has stopped working ?...

I surrendered my bsnl landline on 08/22/2009 to tarikere branch. But still not received refund check from chickmagalore office. Please do the needful.

Boregowda
Machenahallli, Tarikere
Chickmagalore District
Tarikere-577228.
Landline No. 223648....

I have forgotten my bsnl portal ID password. Do not know how to recover it. I am not able to check my usage account. Pl. help....

DEAR SIR

I AM A CUSTOMER OF BSNL LAND LINE AND BROADBAND. I AM NOT ABLE TO SEE THE BROADBAND USAGE DETAIL ON THE SITE www.data.bsnl.in EVEN FOR THE CURRENT MONTH. WHEN I AM LOGING INTO THIS SITE AND WANT TO SEE THE BROADBAND USAGE DETAIL THERE IS SHOWING A DIALOGUE THAT"NO USAGE RECORD FOUND" IN SPITE OF GIVING THE RIGHT PORTAL ID AND PASSWORD. SO THAT I AM GETTING FEAR TO CONTINUE USE OF BROADBAND SERVICE BECAUSE...

Sir,
Im ramesh last week tuesday(27/10/2009) i got a call from bsnl number the number is[protected]number as i received). The person(Ranjith) said he is working in First Advantage an american background verification company . he asked me about my detail. Then said our company found out your are mention [censored] experience in your resume . Then he asked 15,000 rupees to be transfer to his SBI account .But im having real experience....

My grievance is as follows:
First of all I lost my confidence with BSNL Service.
I have applied for BSNL Broadband with Telephone line for the date
[protected]. As per the BSNL website says It has to be provided within three days
(I will agree If any technical feasibility is there in the sense it may take time)
But not upto one month if iam not wrong.They have given landline connection only
on the...

my landline has been dead since 25/10/09.
please do take necessary actions....

Sir,
Myself, Ramji B. Solanki, had received a message that i have won $2500. The sms was " WINNER[protected] is chosen for $2500 CASH prize, call +[protected] now". Sender: TM-BRW Message Centre: [protected], Date:20th october 2009. Time: 10:25:01. After get this message i called on that number +[protected] recieved by Mr. Hameed said that we tried to call u so many times, but i didnt recieve a single call from them....