Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am Mohammed Arshadullah with BSNL mobile No. [protected] in Andhra Pradesh under VENNELA PLUS plan. as per this plan, 250 SMS are free per calendar month. I am not able to know the free SMS balance in the calendar month but many of my friends get the service reply showing the free SMS balance for the calendar month under the same plan. In my phone there is no message counter option also. But it is the responsibility of the company to give information to its customers. It is really giving a headache for me. Even customer care is not able to solve my problem. I will be very thankful if my problem is solved at the earliest.
Thank You.

I had lost my SIM ([protected]) will be 15 days left. from Cuttack, Orissa.Pl block the sim.
My Current Cell No. is [protected].Any queries pl conntact on above No.

I herewith post my complaint that I have activated my booster 99 plan on 10.11.09 to my connection and till this time this booster has not effected and I only receive the message that the "Voucher is Pending" and I have been charged by Rs. 1/- for bsnl and rs.1.40 for other gsm instead of 0.10 paise for bsnl and 0.49 paise for other gsm.

though I have reminded atleast 15 times in the past four days, the pubils working in bsnl is not even care or giving any reply with responsibility.

So I expect your kind help in this regard and do the need full.

With regards,

Rahim

This is my 10th complaint on the same matter. I hope it would be the last complaint (by changing to other service providers). My phone number is [protected]. Even after complaining at different places, no action has been taken to deactivate the BSNL tunes but every month I have been looted about Rupees 60/- in my account. Is it govt organization or a cheating organization? Do they want to respect their customers or cheat them in all possible ways. With so much of dissatisfaction, I am going to throw this filthy organizations sim card. I will not be using it any more.

Dear Sir/Madam

Since long back I have the Network failure for BSNL in my Office area. I have already sent many massages via my cell phone including the following written complaint dtd.[protected] to the concerns {copy annexed}. Till date I am facing the same problem. My office deals with public services and hence a lot of difficulties are faced in discharging the duties.

You are therefore requested to look into the matter at the earliest, please and oblige.

Thanking you

Sincerely your's

(V. S. DABAS)

Project Incharge
Veterinary Clinical research & Experiential Learning Complex
Veterinary College, Navsari Agricultural University, Navsari
Cell phone No.- [protected]

Enclosure:



College of Veterinary Science & A. H.
Navsari Agricultural University, Eru Char Rasta,
Navsari, Gujarat- 396 450 (INDIA)
Dr. V. S. Dabas
Asso. Professor (Surgery) Phone : [protected]
e-mail : [protected]@yahoo.co.in

Date:[protected]
To
The Director
Corporate Office,
Bharat Sanchar Bhavan,
Harish Chandra Mathur Lane,
Janpath, New Delhi – 110 001

Subject: Non availability of network regarding…

Sir

In context to subject it is to inform that my mobile phone is unable to receive the network of Bharat Sanchar Nigam Ltd. (BSNL) at the time when I remain sitting inside the office room since two months at the following address.

Dr. V. S. Dabas
Project In -charge & Head
Veterinary Clinical Research & Experiential Learning Complex,
Opp. Polytechnique Horticulture,
Dandi Road, Navsari Agricultural University,
Navsari, GUJARAT – 396 450

Since our work is directly related to public services it was reported to The Manager Customer Care, BSNL, Nr. Fuwara, Navsari on[protected] but I was told to lodge a written complaint to your good-self.

Further, I have already reported the same to the Customer Care Centre vide my cell phone and the Complaint No. is RI 1902244 dt.[protected] and thereafter on [protected] and[protected] but the problem is still continued.

Therefore, your authority is requested to please do needful in the matter prior to proceed for Consumer’s Court.

Thanking you,
Sincerely Your’s

sd/-
(V. S. Dabas)
Cc to:
The Manager, Customer Care, BSNL, Nr. Central post-office, Navsari for information and n/a

sir,
I want to pass on information to income tax deptt. against one of my class one officer,who have gathered huge black money & taking bribe from his sub-ordinate and taking bribe to finalise the tenders & possess dis-proportionate wealth against their known souces of income .

The said persons is great briber however he is working as Dy General Manager in the office of GM Telecom District, Krishna Nagar ,Main Telephone Exchange at Bharatpur in Rajasthan.

This officer Mr. Govund Singhal,who is working in BSNL from last 10-15 years approximately but he have gathered huge black money & possess dis-proportionate wealth against their known souces of income. He owns a lot of properties in Bharatpur, Jaipur and other parts of country. He has a lot of cash in his house at a given time. He also has a lot of cash stored in the banks as well as lockers.

kindly let u raid at the house of this officer and the Deptt. of Income Tax will definitely be collect more black money and concerned document of black money from his house.

Address of the person:- Sh. Govind Singhal (Dy General Manager)
O/o GMTD, Krishna Nagar colony,
Main Telephone Exchange, BSNL
Bharatpur (Rajasthan)

I dont have any benefite by the complaints of this officer but i just wish to collect the Income Tax in the interest of our great country. I would like to provide the list of so many officers in the BSNL,who is doing same kind of criminal act and they are just spy the income tax and enjoying the clandestined money of Income tax department. so its huble request in the vouge of service of our country, kindly raid the concerned officer as soon as possible.

Thanks a lot

Best Regards

Alok Kr. Singh

Please de-activate the the BSNL mobile radio service to my phone No.[protected] at the earliest



Thanking you

I have put a request to BSNL BTM Care Centre on 03/11/2009 to remove my Phone and Internet connection[protected] from safe custody. I was told that the service will be restored in 2 days. When i contacted the Local Exchange ( Behind IIM Bangalore) on 6th November, i figured out that the Order was not even initiated. By requesting and pursuing like a begger, they agreed to get the order out. I was told that now the connection will be...

This is Amit Sharmaand i want convert my bsnl postpaid mobile to prepaid plan.( As per TRAI order released in press dated[protected] stating that any postpaid subscriber may migrate to prepaid plan with same number or vice-versa w.e.f.[protected]. But when I requested to CCN (BSNL) Shastri Nagar, Meerut for converting postpaid connection to prepaid plan. They orally replied that it is not possible because their system is not ready for this type of conversion.

So, Please suggested me what should i do for changing it.

Dr. Amit Sharma
29- panchwati colony jai devi nagar
meerut

Dear Sir,
My landline phone is not working fine. While speaking it is creating some additional noise. Sometimes the call is not going properly.

Please change the instrument or please service it.

Thanks,
P.Ashok
[[protected]]

Respected Sir,
My self Pranab Samanta, my BSNL CELL NO [protected] IN AP circle.
I am in VENNELA PLUS plan, I have recharged Rs 45, to active 1p/sec pulse on 8th Nov' 09.
Talking to customer care person, they told that it will be active within 24 hrs, but still not activated or not came any balance.
Please do something for me.

Thanking you.

Regards
Pranab Samanta

SUB: REFUND OF SECURITY DEPOSIT

REFERENCE: TELEPHONE NUMBER :[protected]

Sir,

1. This is to inform that my land line phone number[protected] has been surrendered w.e.f 28th Jul 09. As per Annx “A” to this letter all the accessories and other required documents have been surrendered by me in your BSNL office.

2. As per Bill No skt GG00339 DATED 04 Sep 2001 security deposit...

RESPECTED SIR ,i have a broadband connection and in october ,i saw that there is a column in which it is written "september unbilled data" now this data is added in my october bill and thus it is beyond my free usage limit so i have to pay for that ,while i have free usage data left in september . so why i should i pay it in october.
And above all if BSNL donot carry unused free data to next month then why they are carrying used data to next month.

I am very upset while using BSNL Online Mobile Bill Payment Option. When I want to see my short bill while clicking View/Pay Option its never open the next window. only shows in the bottom JAVASCRIPT"Invoice no" "Mobile no" this window never function properly and I am compelled to go to near BSNL Office and deposit mobile bill standing in between huge crowd.
My another complaint is that I am working in Allahabad High Court and in court corridor BSNL Mobile did not work. if you want to talk in emergency in High Court campus; you will be completely helpless if you have bsnl mobile only redialing, redialing and redialing nothing more. I have been made complaint to nearest bsnl office several times but they only said that due to over rush in High Court that's why mobile did not work. Really I am completely fed up about BSNL. They all are shameless. I think that BSNL have no enthusiasm to challenge others service providers.

Dear Sir,
Mere paas UP(West) ka 9411 series ka 02 lifetime prepaid mobile no hai ([protected] & [protected]). Is series ke mobile no se Bihar Reliance GSM ke 9608 series par ([protected]) call nahi ho pati hai, dial karne par yah bataya jata hai ki kripaya no ki jaanch karen. Jab ki Tata, Idea other se dial ho jaata hai.

Kripaya samasya ka samadhan karein aur

Prakash Lal
M.No - [protected], [protected]
301-B, New Model Railway Colony,
Izatagar, Bareilly (UP)

Hi,

Excess money is getting deducted from my CellOne pre-paid nuber: [protected].
Overnight I see money is getting deducted for no reason.
I have not subscribed for any services and all that has been verified.

I had call call center number [protected] hundred times and reported this complaint.
The only response I get from them is "SERVER IS DOWN CALL AFTER 1 HOUR"
Such a stupid online support.

I had requested many times for last 4 months billing report and requested them to verify when their server comes-up (if at all that happens).
But I never got a response.
A complaint is also opened recently, that I could do after 3-4 weeks of constant follow-up.
Complaint# KT[protected].

Can someone help me in getting last 4 months billing details atleast so that I can take the necessary next steps toclaim my money (which is not less than 600 to 800 Rs.)?

Respected Sir,
I Renu verma, W/o Sir Anjani kumar sinha had disconnected my landline connection in 16/08/07 and submitted all the necessary document to get back my caution money, My total caution money amount is sum of Rs 2000/ I made so many complains in BSNL office Sahibganj, but they didn't give me positive response and BSNL SDO said I cant do any thing ,I sent all the document Dumka. I am residing in Sakrowgarh, Dist- sahibganj State- Jharkhand. Sir Sahibganj BSNL off ice has given me this dispatch no-

My Telephone No was[protected]

Dispatch no- P-04/Refund/SBG/2007-08/91 Date- 16/08/2007

Receiving in Dumka BY TRA 20/08/07

sir I have lots of hope to you, please take action on my complain. Waiting for your kind response.



Thanking you
Renu Verma
[protected]

Respected sir,
I am Renu Verma, W/O Sri anjani Kumar sinha, residing in sakrogarh Sahibganj, had disconnected my landline connection Four year back. But they didn't returned my caution money, which they took at the time of connection . Total caution money I deposited Rs 2000/ I made so many complain in my sahibganj BSNL office but they never gave me any positive response, BSNL SDO of sahibganj said I sent your all document in Dumka, but they are not sending your money or not taking any action , I cant do anything. go and try yourself. I can't do anything.MY telephone no was[protected]
Sir I am in dilema please take any action which you can in my favour. waiting for your kind response.



Thanking you
Renu verma
[protected]

I applied for an BSNL WLL phone with broadband in Avadi Telephone Exchange. WLL phone has been installed but the offficials have not given me the required installation CD and username, password for internet. None of them in that office know about this WLL phone broadband and they are refusing to give me any such CD and usename password.Now the phone is idle in my house and is am not able to use the internet.

sir,
i am a user of bsnl mobile no [protected]. few days ago i subscribed wap service"hot model of the day"from bsnl gprs services.i got a message from 58888 to unsubcribe service they sent a url http://203.199.70.160/site/t.jsp?i=744 but this url not open on my phone.so i can not unsubscribe this service i want to unsubscribe this wap service.i already sent you a complaint but you can not do any work on it.if this service is not unsubscribed on my number. it is necessary for me to go to consumer forum and change mobile service oprator. so please unsubscribe this wap service on my mobile.
thanks