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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 678

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R
rajesh george
from Kuzhithurai, Tamil Nadu
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puk number of my sim

Demanding PUK code
MY sim card no.[protected]N...
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J
Jebastian
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Transfer/ Shifting of Landline

Sent: Thursday, 29 October 2009 1:10 PM
To: '[protected]@bsnl.co.in'
Cc: '[protected]@bsnl.co.in'
Subject: Transfer of Landline
Importance: High

Dear N. Kumar Sir,

I am a customer of your reputed company since more than 5 yrs now, based in Kalyan.

I had given an application to transfer my Landline #[protected] in the year 2006, for which after many follow-ups...
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M
Mihir Kumar Patro
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service and no response with harsh behaviour

Hi All,
I have many time complained to IP tv people but they are responding any thing . below are the communication done to my way people.

RE: remainder -4 :- IP TV for The land line 26621905‏
From: mihir patro ([protected]@hotmail.com)
Sent: 29 October 2009 12:25PM
To: [protected]@myway.in; sridhara.[protected]@myway.in; malkeet.[protected]@myway.in; m.[protected]@myway.in; [protected]@myway.in; [protected]@bsnl.co.in; [protected]@bsnl.co.in;...
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R
Raju Rajendran
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband is not working

My bsnl landline number is 28531967. The bsnl broadband is not working. Please attend. Matter is most urgent.

Regards
R.Rajendran...
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J
Jayen Barochia
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not got balance after recharge

I had done BSNL two timesonline recharge through BSNL portal. detail is as below
Date:[protected]
Transaction ID: TXT[protected]
Amount:220 (top up)
Receipt No: [protected]

Date:[protected]
Transaction ID: TXT[protected]
Amount: 110 (top up)
Receipt No.: [protected]

I had done both recharge and transfer...
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S
Seshagiri Chaganti
from Channapatna, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone line not clear

I am a resident of Vivekananda Nagar, Kukatpally having a BSNL landline phone with number[protected].
My phone line is not clear since many months and I have raised the complaint umpteen number of times. I even met the concerned person in Vivekananda Nagar exchange personally but could get only promises in return.
I would request the concerned authorities to look into this matter urgently.
Thanks
Seshagiri...
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K
kagitha venkata suryanarayana murthy
from Bellampalli, Telangana
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POST PAID DEPOSIT AMOUNT NOT PAID TO ME

My mother KAGITHA ADILAKSHMI had taken a post paid connection from BSNL(AP CIRCLE) 5 years ago. Then she deposit Rs.1000.00 for connection. After 4 years i.e. 04.09.08 she handover the sim to BSNL office.
She put letter to give her deposit back. After feb.2009 she received a cheque from BSNL. In this cheque my mother name is wrongly posted i.e. KADALI in place of KAGITHA. Then I am send back to the cheque to BSNL and write letter...
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R
RAJEEV BACHRA
from Chhota Udepur, Gujarat
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Not able to recharge my account

Sir,
From several day's I am trying to recharge my cellone([protected]) account but not its not getting recharged. So many time I have called customer care excecutive regarding this matter but of no use. Now my talk time validity is over and I am not able to make any calls. Please made favourable action........
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K
K.V.K. SATYANARAYANA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

20% discount not allowed to PSU employee

20% discount to govt/psu emp
I paid deposit of Rs.750/- for broad band unlimited 750 connection to my Tel. No.[protected]. Being a PSU permanent employee, I applied for 20% rebate/discount to my broadband bill along with necessary proof of pay particulars signed by my Accounts Officer, ID proof, copy of land line bill etc. The Accounts pupil of Saroornagar Telephone Exchange, Hyderabad had not considered and allowed 20% rebate to...
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F
FX Prince
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fault in Instrument

Dear Sir,
From the time the telephone is been installed its not working. the volume is very low during the incoming calls.we are not able to do our outgoing calls. i have already given a oral complaint and web complaint. WEB/BF/93522554. but no action has been taken. I kindly request you to Replace my instrument or do the Alternative....
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K
KAUSHIK CHATTOPADHYAY
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone out of service,DUE TO CABLE CUT

Dear Sir,

My land phone[protected] at my home is dead since 12 days. When i complaint at my local exchange they are telling that cable cut happend and take more time to rectify the complaint. we are waiting,but they don't take any action, Kindly do the necessary to rectify...

KAUSHIK CHATTOPADHYAY
OPPOSITE OF BOLPUR SDO OFFICE
HOUSE OF BISWANATH MONDAL
HOLDING NO-78/2,BANDHGORA,BOLPUR,WEST...
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S
SUDEEP BANERJEE
from Sikar, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNSUBSCRIBE OF RINGTONE

SIR, MY SON BY MISTAKE ACCEPTED THE OFFER OF RINGTONES PROVIIDED BY BSNL IN MOBILE NOS. [protected] AND [protected] AND RS 37 WAS DEDUCTED FOR HE MONTH ON 6.10.09. I DONT WANT ANY RINGTONES . FOR THIS I HAVE SENT MESSAGES AS "UNSUBSCRIBE" TO 56700 AND 56799 ON 19.10.09 AND 23.10.09. BUT I AM SORRY I HAV NOT RECEIVED ANY CONFIRMATION MESSAGE. PLEASE SEE THAT NO MONEY IS DEDUCTED IN THE MONTH OF NOV 09 AS I DONT NEED ANY...
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S
Srikanth
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shifting from banaswadi

I did submitted the application to shift on 24th October 2009. But our intelligent BSNL people disconnected the connection on 19th october itself. Now nobody knows the status of the connection, whether is it already shifted or not. I tried calling to the so called customer care no 25421100. There is no response at all.
I think BSNL is the only service provide in the entire world for not being customer friendly. In spite of this being...
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A
Amit Singh
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with DO NOT DISTURB facility

I'm using BSNL cellone mobile since last a few years.
I've registered my cell no. with do not call/disturb facility by sms as per instructions given in advertisements, i've sent SMSs again and again many times till one year but I've not registered with this facility even after getting confirmation messages. After one and half year i've sent many e-mails to BSNL's top level officials in response of those,...
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V
Vishnu K B
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Connection failure

Sir,

I am a customer of BSNL landline, having telephone number[protected], under Kalamassery Telephone Exchange. My land line connection has been stopped working for last three weeks. I had made my complaint to the nearest Telephone Exchange many times. But no action been taken to solve my problem by telecom authority. So i kindly request u to take immediate action to solve the problem

Regards,
Vishnu...
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A
Amit kumar
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Phone dead

BSNL Landline Phone dead from 23.10.09
My Landline phone no [protected] at Mujaffarpur Bihar, is dead from 23.10.09. I gave complain to the 198 but till now no any one check the fault & reconnect the Phone. I also booked the complain so many times in Sampark 1500, but donot receive any response.......
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D
Deepak Jain
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL unnecessary money deducted from prepaid phone

Hi,

I am using my pre-paid BSNL cell from past 6 YEARS.
From about 4 months I am observing that heavy money deduction happening from my pre-paid cell.
I have verified that I am not subscribed to any services/sms etc.

But still huge amount getting deducted every day.
I had called the customer center and registered complaint many times but still no use.
Is this a alternate plan from...
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BHOGAVILLI RAVINDRANADH
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

surprise billing after 15 years

Dear Sir/Madam,

Today ie 26'Oct 2009, we received a call from BSNL Hyd informing that we need to clear a bill amount of Rupees One Lakh pending on consumer number[protected]a commercial connection-STD PCO) though we have cleared all the bills untill it's last connected day. 5 years ago my father received a letter from DGM Musheerabad informing that the connection on his name would be disconnected if the pending bill...
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DR.SHANKAR LAL LAHOTI
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misuse of my portal id by unknown persons

sir i have been using bsnl broad band internet since last 4 months first 2 months i got normal billing of rupees 400 to450 per month but in the last month suddenly shooted up to rupeees 1300 it might be due to my over use but in this month of october i was careful and watching my usage regularly...
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S
SUNIL DAS
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of security deposit against Telephone no. 22836798

Dear Sir / Madam,

I have applied for refund the security deposit on 8th June.09 against my telephone no. They are accept my application. But till now i am not get the security deposit money. Today when I visited the BSNL Visited at 8, here Street branch & they are given me a Letter & Told me that collect the money from 8, Bentick Street.

when i was gone 8, Bentik Street, They are told they have no such...
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