Bharat Sanchar Nigam [BSNL] Complaints & Reviews

my wll phone no is[protected]. I pay all dues correctly but I can not make calls. So I request you do the needfull at the earliest.

Thanking you
Rejimon

I am Government ITI Jamgavhan, Taq- kalamnuri, Dist- Hingoli. ( Maharashtra ). Telephone no of this office is[protected] WLL- CDMA ). The telephone having 2 problems- 1) There is no incoming calls receive. 2) No outgoing calls to IDEA costumers perticularely. Pl. take the action.

BSNL-CHENNAI — LAND LINE TELEPHONE

LAND LINE IS DEAD SINCE 13 DAYS. COMPLAINT IS LODGED. ID NO.[protected]. SO FAR NO RESPONSE FROM BSNL-CHENNAI-ANNA NAGAR.

525/- PLAN — FOR BILLING

I AM NEW USER OF RELIANCE TELEPHONE(LANDLINE). MY PH. NO. IS[protected] IHAVE RECEIVED NO BILLS TILL NOW. I GOT THE INFORMATION OF BILL ON MY NO. OF DUES WHICH WAS PAID BY ME ON DATE[protected] OF RS. 600/- AFTER THAT PAYMENT OF 600/- MY PH. WAS DISCONNECTED ON 17-09-08 AND I HAS BEEN TOLD THAT THERE IS A PENDING BILL OF RS. 238/- I AGAIN PAID RS.250/- ON 19-09-08. THEN AGAIN I FOUND MY NO. DISCONNECTED ON 20-09-08 . IWENT TO RELIANCE OFFICE SITUATED IN ROHTAK (POWER HOUSE). THERE WAS SONIA MADAM ON CUSTOMER CARE SEAT WHO MISBEHAVED WITH ME AND SHE COULD NOT MADE ME SATISFIED WHETHER IT IS SECURITY OR IT IS PENDING BILL.SHE ASKED ME I WILL SOLVE THE PROBLEM WITH IN ONE HOUR AND WILL INFORM YOU ON YOUR NO. THERE IS NO RESPONSE FROM THAT SIDE AFTER THAT I WENT TO RELIANCE OFFICE AGAIN & MET MR. GYANENDER TIWARI HE GAVE ME ASSURANCE THAT I WILL SOLVE YOUR PROBLEM IN ONE WEEK. SO I WANT TO LET YOU KNOW THAT HOW POOR SERVICES ARE THERE IN ROHTAK

i having post plan 525 from 4years onwards why the free sms not providing 60 per sms it very high

bsnl ( kolkata ) — not refunding the security deposit.

RESPECTED SIR,
MY NAME IS RAJIV KUMAR SINGH, AND I M WRITING THIS LETTER ON BEHALF OF MY MOTHER "KANTI DEVI SINGH".
THE PROBLEM IS THAT FEW YEARS AGO ( 2-3 YRS) MY MOTHER WITHDRAWN THE BSNL LANDLINE CONNECTION AND DEMANDED FOR THE SECURITY DEPOSIT WHICH WAS TAKEN BY BSNL WHEN SHE TOOK THE TELEPHONE CONNECTION.
WE DONT HAVE ANY OUTSTANDING BILLS OF THE SAID CONNECTION.
BUT WHENEVR SHE MADE THE VISIT TO THE COMPANY FOR THE ( SD ), THE ALWAYS SAYS YOUR WORK IS IN PROGRESS.
NOW FROM THE LAST THREE YEARS I HAVE BEEN TOLD THE SAME THING MY WORK IS IN PROGRESS.
NOW SHE STOPPED VISITING TO THEIR OFFICE.
NOW I WANT TO KNOW THAT, WHAT SHOULD WE DO TO GET THAT SECURITY DEPOSIT BACK FROM BSNL.

RAJIV KUMAR SINGH ( Kanti devi singh )
17.06.2008

Till date I m pursuing the matter with the concerned persons.In November 2009, I also forwarded my complaint to the grievances(director) cell of BSNL.They responded me on my email also.In his email they confirmed me that we have forwarded your complaint to the concerned department also told me to if I don't get any response within 10-15 days from the department, you contact me immediately.Accordingly I contacted him but invain.They are not(grievances cell) responding.
In december when I contacted Ms.Chakravorty they told me that we had misplaced your documents somewhere but we had found it now.And we have processed your doc.and then you will get your refund.Bur as usual I am not getting refund.
So I request you to take stern action against the persons who are working with such Company and making the bad reputation for the company

Yes today Igot my security refund.thanks 2 u all who had taken actions in getting my refund back that's too after 10 months.

could you please resolve the issue ?

sir, broadband tel [protected] One time charges bill added in oct and nov month.but i am not activated that one time charges Hungama music on demand and Games on demand. please remove that one time charges

I wnated to deactivate my EVDO data card as it's speed is deadly slow and is about useless to pay Rs.750 per month and went to Panbazar(ASSAM) BSNL office with the required documents as mentioned by the customer care, but the employee responsible to handle this case did not responded me properly, instead of that, he asked me to submit a document somthing called "DEMAND". I havn't received any document from the BSNL authorized franchisee "FIRST CHOICE" which is present in, B. Barooah Road, GHY-07" at the time of purchasing it. They had just gave me a money receipt from their own and a receipt of BSNL. when I shown these to him he said that it might illegal device, I just can't understand how these people are employed in so importend post.

helllo
em priyanka
my bsnl number [protected].sim number is[protected].
my prepaid sim card has been rejected. now what to do????can i get duplicate sim?????

[protected] is not activated

sir
I am a BSNL user, & my mobile no. is [protected]. I want to unsubscribe Bollydood Diva WAP services from Indiatimes.com from 58888. Also it is going to renew every month for Rs. 30/-. I do not know, how to stop the service and never use the service for a single time and do not know what the service is. You are requested kindly stop the service immediately. Thanking you in anticipation.

please unsub my wap video cellone no [protected]

plz.. send my bsnl duplicate bills
and any information

Hi BSNL Team,
Iam dialing this number[protected] from 2 years but since last 6months, there is computerized operator responding message as follows:- NO TELEPHONE IS WORKING WITH THIS NUMBER. I am very confused plz help or give the new number if it changed. The owner of the phone is Mr. Abdul Rasheed from (malakpet)

Regards,

Syed Naseer

Dear Sir,

We, Orient Blackswan Pvt. Ltd. hyderabad, require a new connection at K- 5, Plot no. 9/10, IDA Nacharam, Adj.CDC Towers, Hyderabad. The Call center in CDC Tower at IDA Nacharam is shifting to other place. so we request you to provide us at least a connection.Your reply / suggestion in this connection is highly appreciated.

From
A.Srinivas Kumar

Dear sir

Our telephone since Two weeks our land line not working.please our tele phone no[protected] MS Makta, Khirtabad. please do the need full urgently. we are many times giving complaints but still not clear that problem.please do the urgently.


From,
G.Dharmaiah
M S Makta

Sir,

I am Thalam Krishnamoorthy Ramasamy, right now residing at 17/C-9, Vedhantha Desika Homes, Seshadripuram, Srirangam, Tiruchirappalli - 620 006. On 15/04/2009, I surrendered the BSNL telephone no. 23062573 at Vivekanandhanagar colony, Kukatpally, Hyderabad - 500 072. Till date I have not received my deposit amount from BSNL Hyderabad. What to do for getting my amount immediately. I cannot able to come to Hyderabad for this. I will be very thankful if the amount been sent to me in the above address immediately.

T.K.Ramasamy.

[protected]

[protected]..puk number

please sir [protected] puk number plz

during my tenure in hyderabad 2008-11, my mob [protected] under venella plus validity upto 2023 continues. as I am in my native state West Bengal i like to continue. But my money has taken by bsnl ads through roaming. so, if roaming charges removed I can used at random like before. and let me know how to put recharge here for getting spl services e.g. 1p./per second and the value Rs.37/ 41 etc.

ASIT B SAHA, MANAGER UCO BANK, KOLKATA.
[protected]@yahoo.com

my number is

My number is [protected] while swicth on it ask puk code and my Serial number is[protected]H

my simcard is demanding sim puk my phone number is [protected] and my sim serial numder is[protected] plz tel me puk number

my sim requires puk code plzzzzz snd me

dear sir,

any problem your bsnl broadband & any computer hardware problem.
please call me.


Devendra varma :- [protected], [protected]

broad band connection to my residential tel no 26912005 is disconnected not yet restored even after sending fax

payment due are cleared why broad band is not restored for the last more than 10 days even faxes issued for restoring broad band connection to my residentiao phone no.26912005

Hi,

I had applied for new connection through udan scheme from bsnl online with the lead number MHPUN[protected] the person collected the doc from my house but did not give the connection i got the call from the Mumbai office they suggested me to give visit to the Hadapsar office I visited the Hadapsar office spoke to the udan team they said the wire line broadband is not fess-able why? the DP in my society use to have around 20 connection 10 years back & now there are only 6 connection due to mobile era when i question the same thing to the so called engineers in the hadapsar office they said that the cable laid by BSNL was 15 years back & due to municipal carrying road work every year that cable is beyond repairable state & BSNL will not dig road & put new cable for only consumer what a shame ? also the engineer said that line in my area has humming noise issue & it will not be fixed ever why? more over they did not offer alternative option like evdo orwell to me I think bsnl's good technology has gone waste because of the people that they have hired not at all cooperative not at all helpfuly no wonder the private player like air tel idea reliance tata are making big money using the BSNL network.

Dear Sir,
My Teliphone No.[protected] And Brodbend Not Work from[protected]. several Time Call Related AM and SDO, phone.
But my problem not sotout till date.
please check and solved my problem as soon as urlyar,
regards,
Jitendra
Singer india Ltd.

BSNL landline with broadband — Broadband service not started since Nov'2009

REQUEST TO TRANSFER THE PHONE UPON CHANGE OF QTR ON 24.10.2009 RECEIVED BY HARIDWAR OFFICE ON 26.10.2009 .AFTER PERSUASION AND COMPLAINING TO BSNL OFFICE EVEN TO CORPORATE PHONE GOT TRANSFERRED ONLY ON 18.12.2009 BUT BROADBAND NOT STARTED .NOT ABLE TO USE THE INTERNET SERVICES SINCE NOV'2009 TILL DATE EVEN MANY PERSONAL VISITS ,PHONE TO SDO & LINE MAN .

My landline no [protected] brodband internet are not working my contact no[protected] and [protected] [protected]

murthy

Landline and Broadband Internet not working from Aug 23rd 2010 My Home Landline : [protected] and Broadband internet of BSNL are not working since 23rd August 2010 My Contact # :[protected]

To,
The Area Manager,
BSNL, Hyderabad.

Sir,

My land line phone number 27402477 last 18 years in my use and at present after three years land line phone number 27402477 creating problems. I request to you kindly arrange the wireless phone in the same number to my residence. I am waiting for your reply.

Thanking you,

B. VENKATESH
H.No.2-2-185/24/36/B, New Number 1665, Malikarjun Nagar, Bagh Amberpet, HYDERABAD - 500 013, Cell: [protected]

BSNL Land Phone — Refusal of Call Details

I was provided by a company phone facility with BSNL land line.i was supposed to submit the call details for official claim purpose.BSNL officials unnecessarily delay in providing the print out of the call details.They ask us to come tomorrow,day after tomorrow ,give us excuses like internet is not working,PC is out of order.
My request is let them provide this as an additional service and charge us nominally for this extra service,we are prepared to pay.
My opinion:poor customer care of PSU indirectly help the Pvt telecom companies to grow.Is privatization the need of the hour?

I am a BSNL Land phone subscriber with No.[protected] [Nagole Exchange]. Since 4-6 months, my phone is going COMPLETE DEAD condition at least 2-3 times a month.This has been complained thru the Customer Complaint No.198 several times. After the telephonic complaint, the telephone becomes through before 2-3 days sometimes and within 1 week the other. The problem is being rectified at their end only during each time till now. Again after 2,3 weeks I am facing the same problem again. At present also [16th Feb 08] the Phone is dead since yesterday morning.

But even after this type of poor service, every month I am receiving the full Billing and all of my bills are up to date as on today. [You can verify the records for my updation of bill payments always before Pay-by-Date]. Once again I say that we are facing this only problem since 4-6 months and twice or thrice per each month.

I am referring particularly that this complaint doesn't mean that, as and when I complain, the problem is not getting rectified, but it mean that why the problem is getting very frequently. It is all very disturbing for the Customers because as and when the communication is required in emergency, if the phone is dead we are getting annoyed and what is the use of this No.1 Telephone network???

my phone[protected] is dead since six months, numerous complaints, numerous visits... looks like there is a serious problem within BSNL and it calls for privatization... Only then can we expect some service

Sir
My Land line number is[protected]. It is not working from 13-june-2008. Complaint registered number is L049. I called to GM Kollam (number[protected] two days and not yet get corrected.
Kindly do the needful as early as possible

Thanking you

Subhash kumar C.V
Cell- [protected]

My telephone no [protected] last one telephone totally dead
my complaint no 96311 dated 040708

Respected Sir,

My telephone Number is[protected], recently my telephone bill was not come to postal up to date. now my phone will be OUT GOEING CALL disconnected. Very bad service given to BSNL, Immediatly take positive action in this case.

Thanking You,

SABARI GIRISAN. T

Sir,
My telephone is out order till 01/09/2008, I am already complained at nearby telephone exchange, but no result at all.
So please take necessary action for my favour.
My telephone number : [protected]
My cell number : [protected]

Sub: My land phone No.[protected]

Please be informed that during the last 2/3 months I am unable to use my land phone facility in a positive way due to one or other reasons. Initially it was dead, afterwards there is no incoming bell to this phone. This phone connection is coming under Nediyavila (Sasthamkotta) exchange and I made a number of complaints to them, but there is no positive response from the department.

I request you to pls look in to this on urgent basis to enable me to use this facility.

With regards,

Sudarsanan Pillai

Sub: My land phone No.[protected]

Please be informed that during the last 2/3 months I am unable to use my land phone facility in a positive way due to one or other reasons. Initially it was dead, afterwards there is no incoming bell to this phone. This phone connection is coming under Nediyavila (Sasthamkotta) exchange and I made a number of complaints to them, but there is no positive response from the department.

I request you to pls look in to this on urgent basis to enable me to use this facility.

With regards,

Sudarsanan Pillai

Subject: Telephone No.[protected] Is now dead.

Dear Sir,
For last two months my land phone has been frequently dead. Moreover by chance when it remains alive, heavy noise occurs.
I booked so many complaints through Phone no. 198, no positive action yet been taken.
Today (16th October, 2008 at 4pm) the phone is totally dead. Please take necessary action and do the needful as early as possible.
Thanking you,
yours faithfully,
Rakhahari sen
5A/18, Madhusudan Dutta Path, City Centre, DURGAPUR-713216, West Bengal, INDIA

BSNL Land Phone — phone&broadband

Respected sir,

I am a subscriber of BSNL landline[protected] in Chottanikara exchange. My phone isn’t working since last 15days. I have broadband connection also.Since the month is over I couldn't able to use atleast the available free usage.I complained many times in the exchange I have gone and given a written complaint also but they have no response.
so i humbly request you to enquire and take necessary action.

yours faithfully
Kuriako Jose Mob-[protected]

sir
i regret to inform you that my broadband connection is not steady it gets disconncted again and again i made several visits to bsnl office but its no use my no.[protected] now i am really fed up visiting bsnl office i stay in margao-goa i have taken unlimited plan of Rs 750/-

kindly help me out and resolve my issue

thanks
sayed mohidin
[protected]

Sir,
My telephone is out of order from 01/11/2008, I am already complained at nearby telephone exchange, but no result at all.
So please take necessary action for my favour.
My telephone number : [protected]
My cell number : [protected], [protected]

My phone is not working since five days, so please take a action on the given complaint hope it will do it as possible as fast.
Thanking You,