Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir, I am Rajeev from lucknow. Yesterday i got a service message(download katrina kaif wallpaper). I started to conect it, suddenly I recieved a download link, which I clicked no, but I've been charged 10 Rs. I called customer care, there I got no responce. Sir, monthly i recharge my account with 230Rs. gprs card, in which surfing is free. SIR this is fraud to me....

Dear Sir,
On 23rd November I made payment of my landiine no.[protected] through credit card. The amount stands debited to my credit card account and also confirmed. However no receipt has been generated because of some error.What should I do? Can U arrange to send the receipt to my office address as the phone has been provided by the office./ Is there any way to generate it from ur website. Pl. advise

NK Gupta...

BSNL usage is not opening from acouple of months.Now tell me how can i trace my usage details ?

MY TELEPHONE NO.[protected]
MY BROD BAND USAGE USER ID : jan[protected]
my land line UID APHTD[protected]
LAND LINE A/C NO. 23355756
BSNL BROAD BAND USER ID [protected]@bsnl.in...

d/sir,

on 09/11/2009 at 07:55:19, i recharged my mobile no +91-[protected] through easy recharge (pre- paid) for Rs.500/- i.e. Rs. 550/- including service tax. i got the message that i'd received prepaid credit of Rs. 550/- from no. 115747 on 09/11/2009 at07:55:19; ref. no.[protected].

but actual balance came was Rs. 400/- only. how come? i talked 3-4 times with customer care but their reply was unsatisfactory...

I have applied for a Broadband along with BSNL phone connection 40 days ago. I have been given phone connection within 10 days and my phone number is[protected] with the assurance that I would be given Broadband connectivity within a weeks time. Even after the lapse of more than a month I have neither been given broadband connectivity nor received any communication in this regard. Since my attempt to register a complaint in this regard...

i want to know the incoming call detail of my phone[protected] in date of 22/11/09/ so plz send the detail on my e-mail id that is shown in box of e-mail id plz...

I had applied for disconnection of my broadband on[protected].My Landline number is 40919978

My request no is 290248. After some time, airtel Field Engineer called me saying he will come to my house to discoonect and collect the instrument.He never turned up.He did not even have the courtesy to inform me of his inability to come.Hence I filed a complaint regarding the same,The complaint number is 26678848 filed on 19-11-09.I...

I took a landline connection bearing number 2426885 along with a broadband service at my apartment in 5E Tranquil Towers, Kakkanad, Ernakulam.

The broadband service never functioned after the first month and this was brought to the notice of various officials by phone, email, fax etc. In the meantime, BSNL recovered the cost of the modem as well as monthly broad band charges of Rs 500 every month. Although I was paying these...

Dear Sir,
With ref. to above mentioned subject, I would like to bring to your notice the following fact.
On 20/11/2009 (Friday) at 7:46 pm I recharged the top up worth Rs. 280 on my mobile [protected]. The top up was made by the retailer mobile No. [protected]. Immediately after I received the message with reference No. 20828359. But I did get no talk time. The retailer has promised me to regain my talk time. But until now...

i want to know my portal id & password so that I can check my broadband usage details.
please mail me my portal id & password.my phone no.[protected]...

Dear Sir/ Madam,
I had purchased a top up recharge voucher of amount Rs 221 from BSNL counter bearing serial no [protected] for my above prepaid mobile no on 19 Nov 2009 & recharged it on same day, but still today I had not received balance on my mobile no. on next day I had complaint it on your customer service center at (Targhar Exchange)Ahmendnagar to Mrs. Phaltane( Mobile Section) and she had checked the problem and assured...

my bsnl,pune landline no. is 24470953, and the instrument is bought from bsnl. nowdays it has become noisy, wires get detached frequently and coversation becomes difficult. requests for repairing/replacement of the instrument are not attended and bsnl employee who came for the same has suggested us to buy new instrument.....

I am a subscriber of prepaid BSNL connectio no. [protected]. as per BSNL tariff SMS are charged @10 paise per SMS. But due to reasons best knownt to BSNL aRe 1/- per SMS is being Charged since 10 days. Despite of so many request and complaints to cusstomer care nothin is fruitful. My complaint no.is K[protected]. I am surprised to note that Customer care service of BSNL is too poor that no body is attending the service for ahour and hour ,...

Disturbing Advertiseing Massages
Sir, My prepaid cellone no. is +91-[protected].. everyday there is about 4-5 advertisement massages which is nuasance and without taking my concent..such as sending no. BP-5303,BP-55888.BP59595, BP-53030, Bp-58888. It charges every month Rs. 20 for which I never gave conscent. The desubscribing process is so tedious that it is not easy to desubscribe. I tried but could not do it. it is open fraud to...

since one month or so i am trying to register myself for on line access on selfcare.sdc....

Sir,
We are facing a problem in our lanline connection.
there is a lot of disturbence in the line, we are unable to hear the voice clearly
and even sometimes the phone is geting dead and also rectifyng by itself.
Please consider our complaint and take the action

My phone num:[protected]...

read the matter from the bottom of this complaint


reply which i send to the mail which i got from agm op cmts

the reply which i got from u is quiet funny, in my compliant i've clearly mentioned that i've activated the gprs on my no., as i've the previous experience with bsnl on other cases i personnaly went to the customer care centre at upplam rd and the activation job has been...

the service not resumed the bill payed....

I bought a BSNL EVDO card on 20.11.2009. The speed seems to be only about 200 kbps though they say that the speed can be upto 2.4 mbps.
This speed of 200 kbps is too low and the price is 650RS/month which is too high for this speed.
I request BSNL to take steps to improve the speed of EVDO cards....

My Bsnl Landline[protected]. CONSUMER NO:=[protected]
Raigarh,Chhattisgarh

I was facing contant problems like no DIAL TONE, DEAD PHONE, NO LINK,NETWORK BUSY.

So i had decided of dropping my connection and filled an application also for disconnection on 22 OCTOBER with all the formalities done.
but they are not disconnecting my number and the monthly rental charges are still going on and i m getting...