Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Same complaint here, I have three bsnl number and confirmation page is not loading.

plz unsubscribe sub actress of the day
And my mobile no.-[protected]

Please unsubscribe sub actress of the day from my mobile. My mobile no is -[protected].

plz unsubscribe sub actress of the day
And my mobile no [protected]

plz unsubscribe sub actress of the day my mobile no- [protected]

pls unsubscribe sub actress pack for my number [protected]

Please unsubscribe sub actress of the day from my mobile. My mobile no is - [protected]

plz unsubscribe sub actress of the day my mobile no- [protected]

plzzzz... unsubscribe my sub actress of the day... and
my mobile no. is [protected]

unsub actress of theday
to unsub actress of the day
a msg. is come from a no. 58888 is thatyour actress of the day will be renewed on 04/09/09.to unsub click here http://203.199.70.160/site/t.jsp?i=739.
i do everythingh but this doesnot unsub i also give complaint to customer care but they also don..& my mob no. is [protected]

plz unsubscribe sub actress of the day my mobile no-[protected]

unsub actress of theday
to unsub actress of the day
a msg. is come from a no. 58888 is that your actress of the day will be renewed on 06/02/10.to unsub click here http://203.199.70.160/site/t.jsp?i=835.
i do everythingh but this doesnot unsub i also give complaint to customer care but they also don..& my mob no. is [protected].Plz help

Actress of the day — unsubscribe

I want to unsubscribe the "actress of the day" through their given address http://203.199.70.160/site/t.jsp?i=743 but i can't do that.Please help me to unsubscribe that.....My mobile number is [protected]

BSNL excel pre-paid — Connection problem with other service provider

Sir,
I am a customer of BSNL excel pre-paid mobile from March 2007.
I find that there is always a problem in the service of BSNL mobile, it is not connected easily to the other service provider specially out of the local circle. My brother is in Hydrabad, and when I try to call him(He has Idea mobile no.) but every time whether it is morning or afternoon or evening or night it gives a message that all the lines of this route are busy. And one more thing is that when I try to call customer care of BSNL no one recieve the call upto 5 minutes.
What should I do? Please solve my problem.
Thanking You

Umesh Gandhi

bsnl prepaid(haryana) — indoor network problem

i am sahil from nanhera, ambala cantt, haryana. i have a indoor network problem in my area.so i requested to solve this problem
thank you
sahil malhan
772 anand vihar, nanhera road, ambala cantt, haryana, india
pin code 133001

BSNL — phone connection but not run

given phon connection but phon dead past three month.several complaint verbaly and written but not respons given.only askingcable falted.

CellOne — Not received my Balance

Dear Sir,
My Cellone SIM contains a package for adding Rs. 150/- every month between 1-7 day.But from last few months i didn't get it in stipulated time.When i called Customer Care Center they don't response properly and drop the call.
Till the date i don't get my amount.
Please help.

Thanks & Best Regards
Sanmoy Santra
Cell No:[protected]

Excel CellOne prepaid — i lost my sim card

SIM LOST BSNL
Dear Sir,
I have lost my Sim card which was having BSNL Excel Prepaid . I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected]. Please help me in this concern.
With thanks,
K.Ameen-ur-rahman

BSNL Prepaid — Bad Network

I am facing the network problem in my bsnl prepaid excel connection since last two years. There has not been any response even after a written complaint. i am living in agrawal farm area, mansarovar area, mansarovar, jaipur(Raj.) - 302020.
pls look into the matter.
I look for a quick and firm response from bsnl.
no. : [protected]

cell one — Charged for local incomming calls

I have a pre paid cell one connection. Am getting charged for the incomming calls from a chennai vodafone number ... charging for incomming calls !!!

BSNL — My Prepaid connection is not yet processed

Hi,
i have taken the the BSNL sim card bearing no.[protected] on Sunday December 21.12.2008.but today its 23.12.2008 but still not activated.i have been submitted all the documents but didn't activated till now its already more than 40 hours past, i don't know what these dam BSNL People are doing.Always Sloopy 's always sleeping .dammit

prepaid number — customer care calls

plz dont call unnecessarily to my number [protected]

u people are disturbing lot and iam going to court against your company

I have tried several times for customer care to help but always says call after some time, our operator are busy, even if in 1a.m..thanks

I got a cellone sim 7 days ago, and i have sent request for gprs east settings, but till now i did not received any settings or message.It is urgent for me, so please send it to me as early a possible.My phone no is [protected]

cell one -Post paid — Incoming calls not received-9441209787

My mobile No. :[protected]

Sir,

I am not receiving incoming calls in the a/m number from yesterday evening.12/2/09.

I would request you to kindly do the needful.

THanking you,

Yours truly,

R.Narayanakumar

K.NATARAJAN — EXCESS CHARGES

MY TELEPHONE NUMBER IS 24988353&my consumer number is [protected].last month bill n0;[protected] you have charged only RS-826.Tis month bill n0;86928880.you have charged Rs-1085.
kindly check and give me details.

my web add is [protected]@yahoo.com and my cell n0 is:[protected]
k.natrajan

BSNL Mobile — std calls are banned

Sir i am from Nagercoil and in my mobile no is [protected]. here my mobile std calls are banned so kindly take my requiest. so please immediatly serviced my mobile numbers
Thanking you

hamesha out of range hi ata he...baat karte karte 2 or 3 times disconnect ho jata he...

bsnl chennai prepaid connection — error in connection most of the time

My mobile - [protected] error in connection most of the day and becomes silent while conversing over phone

CellOne — Service is too bad

Last two years I am having a CellOne post paid connection . From the day of activation of SIM the service is too bad .. I am Paying Bills regularly without any value for money ..

I complained so many time with customer care, But no use ..

Why BSNL wasting the public fund ? They are unable to handle the network and their customers ..

Please give compensation to all the CellOne customers, why not a Consumer case can we file against BSNL chennai ?

Hello,

I am existing customer of BSNL, i am trying to reacharge my mobile past 24 hours, i was given complaint to customer care 01.04.09 early hours 6:30 AM up tonoe that is 02.04.09 6:30 AM there is no updation .They are taking seriously

sir i have lost my mobile no is [protected]. i am from up fatehpur, but now sim in merut. someone is is misusing it. please deactivate this.

Sir,

Sub:- Disturbance of messages and call centre calls, call centre calls – Reg.
---
At present in our society messages are common. But most of telecom companies send messages like lucky dip, you got chance of win Rs.One Lakh. Do simple answers. Know your life partner, lover, future by sending your name. Know your fortune. Answer simple questions and get chance to foreign trip. And caller tune calls and call centre calls.
Almost all telephone using customers face these problems. While there are in busy time phone gives messages. They may alert because some companies send messages instead of phone calls. So they must see message and cut phone. Some times phone rings from unknown and new number. Customer think some other person is in very important to talk to me and lift phone. It says download ringtones and other facilities of that network.
But really we have complaint in the network or service, Customer care is not work and they are not do proper answer.
So, Please rectify these problems to customers from telecom sector.

Thanking you,

Yours faithfully,
P.T. Rama Rao
Chirala
[protected]
[protected]@yahoo.com

Telecom Sector — Disturbance of Messages and caller tunes

Sir,

Sub:- Disturbance of messages and call centre calls, call centre calls – Reg.
---
At present in our society messages are common. But most of telecom companies send messages like lucky dip, you got chance of win Rs.One Lakh. Do simple answers. Know your life partner, lover, future by sending your name. Know your fortune. Answer simple questions and get chance to foreign trip. And caller tune calls and call centre calls.
Almost all telephone using customers face these problems. While there are in busy time phone gives messages. They may alert because some companies send messages instead of phone calls. So they must see message and cut phone. Some times phone rings from unknown and new number. Customer think some other person is in very important to talk to me and lift phone. It says download ringtones and other facilities of that network.
But really we have complaint in the network or service, Customer care is not work and they are not do proper answer.
So, Please rectify these problems to customers from telecom sector.

Thanking you,

Yours faithfully,
P.T. Rama Rao
Chirala
[protected]
[protected]@yahoo.com

B.S.N.L Prepaid Sim Card — Bad Service

This complaint regarding poor service of B.S.N.L. mobile. B.S.N.L. is india's worst celluar company due to his network & charges. I m suffering from 1 month in ranchi (jharkhand) due to network problem. I have urgent req. of cell phone. we work is still pending due to my B.S.N.L. mobile. I can't make any call from my B.S.N.L. mobile. So kindly plz solve the problem ASAP for me & all B.S.N.L. mobile subscribers. Plz do the needful.

Deepak
Samsung India Electronics Pvt. Ltd.
P.P. Compound, Sujata Chowk,
Main Road, Ranchi
Jharkhand
Pin - 834001
Mob.- [protected]

Dialer tone — dialer tone choice is not configured properly

mob no. [protected] asked for dialer tone Hachchevu Kannadada Deepa from other no. [protected] by pressing *(star). But mob no. [protected] got some different dialer tone. Rs. 37 Charged for the same. Now we want it to rectify.

BSNL,exel,cellone — Bad maintenance,bad network

Dear sirs, i am having three numbers of post paid and pre_paid of BSNL net work they are..[protected]..[protected]..[protected]..but i am not using the three numbers.because of network coverage, huge charges, low voice, not having proper responsibility of customer care service.and i have to say present i am having three numbers of VODAFONE and two of AIRTEL. monthly i am paying Rs.1500.. for the usage of my mobiles.like this persons are all over india may be in lacs.so my sujjetsion to the telcom dept.why should we loss these amounts.and why giving chance to other mobile companies .so please check imdatly what they are having and what we are not having.please take this matter seriously and take further actions.we should be number one in our gratest country of INDIA .mera bharat mahan.take it a challenge and kill the other companies business.try to announce good ideas within INDIPENDENCE DAY all the best.

not interested

BSNL — Cheating by changing the jodi plans.

I am having BSNL post-paid 725 plan (which includes a parent SIM and Two JODI SIMs) & I am not satisfied with BSNL's move to change the tariff of both the JODI and JODI PLUS to PLAN 99.
This Change in plan was informed only on 16th October 2009, a day after changing the plan.
BSNL prompted me to take this plan by offering two SIMs without rent (Rs. 725/month per SIM), with the same tariff as that of the Parent SIM. It is difficult for me to change the mobile number now and using it would be very costly as they have cut short an offer worth Rs. 1450 A MONTH.
I have also complained to BSNL's consumer grievance cell and TRAI’s contact e-mail address, as they have failed to continue the offer that attracted me to choose PLAN 725. But there was no response other than an auto reply mail sent on Sun, 27 Sep 2009. Kindly assist me in this case so that I can move to consumer court in the right way.

e-mail: [protected]@rediffmail.com

my mobile no is [protected]. i need incoming & ougoing call details for this number from[protected] to till date.can i get it?
pls help me.

1500 NO RESPONSE ON THIS NUMBER. I AM TRYING ABOUT 3 DAYS NOW.
AND HAVE PROBLEM WITH GPRS WTF.....THIS IS NOT CUSTOMER CARE ...........THIS IS
CUSTOMER [censored]amp;KER.......

My mobile is [protected]. My mobil's gprs is not work. Please activate my GPRS

BSNL-CELL ONE — deducting balance for a service not activated by me

i have got the service of bsnl tunes activated on my phone. on 30nov i changed my caller tune but my balance got deducted 12rs for the new caller tune as well as 20 rs for the existing caller tune.
then on dec1 rs 25 were again deducted from my cell no. for monthly rental.
But the next day 30rs again got deducted from my cell phone for a service for which i haven't even requested or asked for. and still am getting messages from bsnl to recharge my phone by rs20 for the monthly rental for the tunes service although that amount has already been deducted.
I have called up the customer care twice but they are not giving any satisfactory response.
please take an action regarding it soon.

My GPRS is not working...

my mobile number is [protected]. please check this number status Sim card is not working. please checking sir.

AND

my alternate number is [protected].

hi, i m using internet through GPRS, its working, but the signal are too much bad, & it use to dissconnect after remain connected some time, my no. [protected], i logged the complaint, it is - 6064463 on 7 dec 09, but there is nothing response from BSBL side, this is too bad on their end, 2nd I am not able to run movie clip online on mobile (by using GPRS) but i am getting error of Streming setting configuration on mobile, i called to BSNL customer care to ask about these seting. i am shoked after knowning this from them that they have no idea about these setting, they done know, they dont know how to do their work also,
i[censored] can pls help me out, & quick response, i m using sony ericssion w595 mobile, mail me - abhishek.[protected]@ymail.com

help help help

hi, i m using internet through GPRS, its working, but the signal are too much bad, & it use to dissconnect after remain connected some time, my no. [protected], i logged the complaint, it is - 6064463 on 7 dec 09, but there is nothing response from BSBL side, this is too bad on their end, 2nd I am not able to run movie clip online on mobile (by using GPRS) but i am getting error of Streming setting configuration on mobile, i called to BSNL customer care to ask about these seting. i am shoked after knowning this from them that they have no idea about these setting, they done know, they dont know how to do their work also,
i[censored] can pls help me out, & quick response, i m using sony ericssion w595 mobile, mail me - abhishek.[protected]@ymail.com

help help help

yes u r write
bsnl customer casre service is too much bad, no respond,
it is like system goes in no-responding stage,
we must do something

BSNL — I got My mobile phone again

Dear Sir
Sorry for the inconvenience . I Got my mobile phone today . So pls dont block my SIM Card.

Pls to do needfully

i recharged my saral plan (mobile no[protected] on today for 110 / - rupees for 6months validity where as the shopkeeper recharged only 1 day instead of 6 months validity through ERC.So that my plan saral is got blocked and my balance shows only 99 rupees and that also i have to talk only today and from tomorrow onwards i get only incoming calls. now i want to change this plan to 6 months saral validity for lifetime and change today itself .
Thanking you

BSNL — Regarding Cell Phone Validity

I have prepaid mobile bsnl connection. No: is [protected]. I have updated my cell phone by 400 days validity voucher. You have extended my cell phone validity upto May 2010. But when I recharge by Rs 49.00 voucher for reducing call rate Rs. 0.49. You had reduce my call rate Rs. o.49 but as well as also reduced my Cell phone validity from May 2010 to Jan 2010. Which is unfaire to me. YOUR CUSTOMER CARE PEOPLE ARE NOT ABLE TO SOLVE MY PROBLEM. I am very much unsatisfied and disgusted with your service and customer care response. I REQEST YOU TO CHANGE MY VALIDITY UP TO MAY 2010 IMMEDIATELY.

i wanted to regiter my complaint at bsnl customer care centre at thevar hall at tiruchirappalli 620008. to day at 18.00hrs the incharge and the other stff were indifferent and they failed to lodge my complaint my mobile pre paid [protected] is not able to send sms messages i want new setting to be sent to my mobile sony erricson700i model.

i am acustomer of bsnl cellone prepaid my number is [protected] i want to deactivate my number as my sim card is lost

I want to avoid unwanted messages in my mob number([protected]). Two weeks ago I had used the facility DND...but no effect yet. What to do?

prepaid Services — misleading plans ADS on mobile

I Hv received a offer 4m d co. for e-recharge for discounted mintus
which later on (after recharge confirmation) it is explained that that scheme was only 4 STD minutes
But I Hv No Use 4 This Discounted Minutes 2 Use
So Pl. Convert these mintus to local minutes to be Used
Within a 30 days Piriod

Thanx& Regards

Kuldeep Singh

I have cell one post paid connection [protected] since from 1999 to till today iam using the post paid connection
but service was very very vry bad bad bad, I faidof about the BSNLservice. no proper guide and support
since from one months iam not receive my incoming calls properly from any (idea, airtel, vodaphobe etc)and outgoing also not connect for other networks like idea, airtel, vodaphone etc
now i decided to csurrendor the connection and go for other one

bsnl cellone pre paid sim — bsnl cellone prepaid sim is not received lifetime card.

i am santosh kumar yadav ,i have bsnl cellone pre paid sim ( [protected] )
this sim is not exepted life time card . my sim validity was expairerd my sim is running in 15days grase piread .and is expaird in this month. so ,solve my problem .than i am able use bsnl servise.
thank you.

I have given complains 15-20 times to send me the wab setting because at the time GPRS browsing my operamini is not supported...
But BSNL service provider is not solved it.

Many times at the time of conversion they disconnect the phone ,its really painfull.

My phone No is+91-[protected]


Please try to solved it

BSNL customer care executive are not solved any problem..At the time of conversation they disconnected the phone...

I am not satisfied with bsnl service...

CELL ONE POST PAID — Lack of response by Customer care

My post paid mobile was barred from STD and all outgoing calls from 19th Sep 2010. I kept on complaining to the customer care. One Ms. Rekha who took my call made me hold for 14 minutes and then disconnected the line.
I redialled three times, however the executives refused to give me a complaint number nor did they rectify the problem.

My mobile No, is [protected].

I fully agree with you. BSNL perhaps owns the worst ever customer service desk. I also faced the same problem with them and solved it by terminating the service. I think that is the best possible solution available for BSNL customers.

I am a BSNL mobile GSM service holder. I tried the number of customer care that is [protected] but every time the voice message came that this number is wrong. My internet Service is failed and I can,t contacted with customer care. I don,t know what I have to do?

CELL ONE POST PAID — OUTGOING MESSAGE

MY NUMBER IS[protected]. BOOKED ON OCTOBER 7TH. NOT ABLE TO SEND MESSAGE. DESPITE REPEATED CALLS NOT YET RECEITIFIED

Sir, my name is Vikas Kumar. Mobile no.[protected] which is bsnl prepaid connection of distt. Rewari, haryana.In recent days sometimes when anybody tries to call me that person listens the voice that my mobile is switched off. Sir, I never switch off my mobile. So due to this problem sometimes my caller face very difficulty to connect with me.This problem is not regular, it is rarely. Please sort out my problem and solve it.

BSNL-Prepaid Mobile — extra charge for local sms, where i subscribed for free local sms

they charged rs.5 for sms to local nos in 2 cases whereas i already subscribed a special sms pack to do local sms freely(without any charge for 2000 sms) till 11th dec,2010. And i still hav not crossed the limit of free local sms of total 2000 local sms. Again normally(without any sms pack) it is charged 49p for a local sms dont know why they charged 5rs.
that 2 local numbers are, [protected] & [protected].

sir i wanet to lodg a complaint that i have lost my mobile and i wanted to dissconect my connection . My mobile no is [protected].

MY MOBILE NUMBER IS [protected]. MY BALANCED IS DETECTED FROM MY ACCOUNT FOR CALLER TUNES BUT CALLER TUNE CAN NOT BE ACTIVATED ON MY NUMBER . WHY?????
PLZ PROVIDE ME THU CUSTOMER CARE NUMBER

i need my SMS details
Dear Sir,
My BSNL number is [protected].
I need my idea call detail time from 1st Jan 2007 to 31th Jan 2011. please send to my mail id SMS with Mobile Numbers also requiged.
[protected]@rediffmail.com
[protected]@yahoo.co.in
thanks

BSNL — poor service, validity problem every month

hi
every month we have problem BSNL prepaid sim validity problem it is not rolling validity just like other operators they are giving Rs.1 every month detect in balance. like Airtel,vodafone aircel etc.
also giving poor service in GPRS datacard, very low speed too much day by day[protected]why r u using poor servicing Govt. Company.

BSNL — Without any notice BSNL Blocked my prepaid service

Dear Sir,
I (Mrs.Bhagyashri Ramkrishna Yeole) have a mobile prepaid sim card [protected] of BSNL , after providing the require document at the time card purchasing, then as per policy again we have fulfill there requirement 3 months ago. then also without any notice BSNL stop my service since Monday(18 April 2011). So I launched a complaint on toll free number against complaint ID-4944548. the person assured me that within 24 hrs. we will resolved your problem, today also i tried to contacted at BSNL office Chalisgaon but now they demand me other document proof, and in between that my outgoing service is blocked and my daily amount cutting is continue under scheme of my sim card.

dhhfh

BSNL OPERATOR — BSNL VALIDITY PROBLEM

Bsnl prepaid is failed to increse validity every month i hav to rc with rs 110. But da othr service provider increase da validity automaticly with rs 10 top up only. I don't use it any more.

Jharkhand electronics jaipur — cheater

1.selling defected items and old version in new packing
2.Selling common man to army canteen's appliances
3.very rude behavious

BSNL — BSNL Prepaid mobile connection... all false offers

Hi

Have took a prepaid SIM card from BSNL ([protected])having an unlimited talktime offer for our Land Line.
It took two days for activation & even today its charging 1ps/sec
I don't no why BSNL announcing such kind of offers & simply not maintaining quality of services
Have raised the issue to customer care but the only answer is to wait within 24 hrs it wil be solved
They made it same for 15 days now....
have lost my interest towards BSNL services .... Its the worst

my telephone is dead for last 3 days. I am unable to use braodband and great inconviniency for cant receive some urgent calls.

sanjeev jhalani
[protected]

BSNL Cellone — NO Network from 3 months

BSNL Cellone no netowrk at Piyali Phukan Nagar, Bamunimaidam, Guwahati -21 from the month of March'11. I have complained to various times at BSNL Office panbazar but no resolution till date. Moreover , BSNL person are asking me the list of customers in the area who are deprived of service and thereafter the complaint shall be entertained. Is this my resposibility to provide such details or BSNL should serve there customers in order to do business. I have two postpaid cellone numbers [protected] and [protected] and one prepaid number [protected]. But despite of my complaints BSNL is regularly charging me for rental.

BSNL — No Network for 3 days

My mobile number is [protected]. I don't have any network in this number for the last 3 days (from July 1, 2011). Error message is "No Network available". As a result I have been facing immense problem. I lodged a complaint with the BSNL customer care services on 2nd July, 2011 - Complaint number is 753603. But till date I have not received any response from the Service provider's side.
It is needless to mention that I have already checked up this SIM with other mobile. But the problem still exists. My message card's validity is also nearing to expire for this technical failure of this Service provider.
As a result I don't have any other option but to lodge a complaint with you.
Please take care of this case and get me relieved at your earliest.
Thanking you,
Chaitali Banerjee (Mob no. [protected])

dear sir,
my bsnl prepaid no [protected].i changed my plan ennanban to anbu jodi.in the plan FFL[protected]is not activate for me and you are replied me as FFL request rejected as a free land line is already registered.kindly activate my FFL [protected].
thankyou,

kamalanathan

bsnl, prepaid cellone card — deduction is made for no call or receive call

i had prepaid mobile service cellone card recently they had started charging 0.04 paise per call recieved is it legal?

bsnl prepaid mobile(Excel) — All voice calls are barred

My incoming and outgoing calls are barred in my cell no. [protected] since last few days. i called in customer care numbers but seems worthless. i need immediate retrieve of my service .

Dulen bora
lakhimpur

Gautam Budha Nager, noida -71. there is come more then less signal or some time signal is not come, this is very big problem for here, there is not come to proper continues signal .so please solve the signal problem in noida-71, and increase the provide good service to customer.i hope you will take quickly action.

BSNL (Excel prepaid mobile), Bangalore Telecom last month launched Bharat Berry Push Service . They offered Bangalore existing customers free trial period to experience its efficacy/utility/usefulness by installing needed configuration in mobile sets of customers . Due to my mobile set being a simple set, I cud not utilise the service even for single day during the free trial period . On 02/01/2012, I received SMS from them to send UNSUB BB to 51123 before 05/01/2012 if I wanted to discontinue it . I immediately sent sms to discontinue the PUSH service on 02/01/'12 itself . But to my irritation, they deducted Rs. 50/- from prepaid balance of my Mobile No. [protected] renewing the service upto 04/02/2012 unilaterally ignoring my request already received by them on 02/01/2012 itself ! I lodged complain vide docket no. KT[protected] to refund my unauthorised deduction of Rs. 50/- . Till date they sleeping over my compliant ! How a public sector Telecom Sector like BSNL can cheat its own customer as if their internal coordination/communication system/machinery has completely collapsed ? -- B.P. Sahu, Retd. Class-I Officer, RBI Bangalore .

BSNL — one person is troubling me from a unknown number

Dear sir ,
one phone number is troubling me and my friends from some days by calling and saying unwanted things , i m not able to concentrate on anything because of this reason .. plz take serious action against this number [protected]. please ban this number of scold him about this .. thank u ...

BSNL CellOne Prepaid — non charging of SIM

i have purchased BSNL SIM , after submitting ID and address proof, SIM no.[protected] from Bangalore on 2/2/2012. It is not charged so far. i have send a registered letter to Chief General Manager BSNl .No response so far.

Please advice to whom i have to contact to get it charged.

BSNL — poor maintenance of online information and support

I have been loyal user for BSNL GSM services. Many have switched to new networks but I was always on bsnl side.

But no more I can defend my choice, due to poor maintenance of online portals and support and customer care divisions most of all network services.

I have tried to lodge a complaint against gsm service and access several online services but none work correct or give right response.

I have registered my self on bsnl.co.in for online recharging of prepaid mobile, I have tried to change the password after registering and access using new password but was never successful in logging in with new password, then what is the purpose of providing changing password option.

Coming to online complaints registering service for GSM services in BSNL, when I finally submit the complaint I stay on same page and gives me not an instance of object kind of inline messages... what is purpose of hosting such service if one cannot use it correctly.

Please regroup your resources and serve better.

I have great respect towards this firm and I look forward that in coming days one doesn't feel any problem using online services...

My BSNL prepaid No is [protected]. I has called any numbers, the status was shown in "error in network connection" and call end Please to be rectified,

My BSNL prepaid No is [protected]. I Cell phone is missing from yesterday. Kindly block my cell number

JANANAKIRAMAN

my BSNL prepaid no is [protected]. i have activated one second one paise plan but they were deducting more than one paise per second. reasons for deducting more than one paise

Dear sir
My BSNL Prepaid Mobile no.[protected] SIM got struck up at New Delhi 15 days back.I am unable to use the SIM from last 15 days . Kindly confirm how start back the service. My another contact number is [protected]. hoping for your early responce.
Thanks & Regards
Jayesh G shah

I am being unable to send sms for apparently no reason. the customer care number doesnot even receive a call and i can't help but wonder if BSNL does any customer care at all? unnecessarily blocking the sms facility is cheating the customers

Hi.I am D.M.Tripathy from Bokaro steel city, sec 3/A, Qtr no-480, Ioday I have lost my mobile while I was travelling to Dharamshala(Himachal pradesh). My No. was [protected]. Requesting you to please block my number(SIM CARD) at once. Further I am taking next course of action by lodging a FIR and application of lost at nearest police station.

N.B:- Customer care number is not responding.

Thanking You
D.M.Tripathy

i sanjay kumar banik a prepaid subscriber of orissa region having no [protected] sorry to say that it so failured customer service in orissa belt a single problem is not solved after waiting 1 hr 15 minutes in customer care. who is responsible for this type of situation created by bsnl prepaid service. please it to be clarified.

Me DR D K MITRA not ever requested for caller tune.My no is [protected].But charged Rs 30+12 on 30th April '13.Please STOP it immediately otherwise i have to take legal action.Very sad to say i tried to contact with customer care but failed...

sir i am lost my Smart model phone, i will call customer care he is requested for lost out going call. But i know i am informed next he is requested for lost incoming call, i don't know (Reason :- i am working private construction company a lost of members called new number is also came then how is possible to memory it), so he is suddenly cut the phone. and he is not give the proper solution for me

I have bsnl prepaid no but my outgoing service is deactivate please activate this service on my no [protected]

Dear sir,
My Bsnl Prepaid Mobile No.-[protected] is Of Bihar Circle. My complain is Fame On Game service was activated at 02.59 pm without my consent for 10 days and charges is deducted. this act is like other private service provider. My request is to stop the the service which was activated without my knowledge and credit the deducted amount in my bal.A/C.I also request you to credit it in the A/C so that I can't move further.
THANKS.
GOPAL KUMAR
KHERIA, KATIHAR

Dear Sir,

My BSNL Prepaid Mobile no.[protected].i have activated (90 days local/std calls unlimited free plan in R.S:1494).yesterday i have online recharge for this plan, but 1500 minutes only free from local/std calls per month.this is cheating, not supporting the customer care, i have not satisfy the customer care services in BSNL network, why you are cheating the customers.kindly, any one action immediately.

Thanks & Regards,
S.Ramalakshmi

I am using prepaid CellOne connection for my mobile phone Number [protected]. I would request you to discontinue immediately the add caller tune/ reply tone as I do not need it any more. Kindly do the needful immediately...

Regards

K N RJU

My no. is [protected] which was bought on jodi offer. The account is suspended how to recharge and make operative pls inform me

Dear sir
My BSNL Prepaid Mobile no. [protected]. Out going calls are barred . validity expired on 24/6/2013 . I have recharge Rs.49 today. but still not activated my out going calls

Thanks & Regards

Peter

Dear sir. My bsnl-cellone prepaid mobile no [protected] SIM hasbeen loss, mumbai airport. pls block my simcard. Thanking you. mr.H.k.chavan

MY BSNL PREPAID NO.[protected] I WAS RECHARGE YESTERDAY 125 RS BUT THE GPRS PACK NOT ACTIVATE SO I WAS GO TO BSNL OFFICE THEN IS SEE IN MY NO. NO TRANSACTION IS FAILED . THEN I GO TO MOBILE SHOP THEN HE SAYS UR TRANSACTION IS APPROVED SO I WILLL NOT DO ANYTHING ABOUT THAT THEN WHAT I DO ...

Dear Sir,

My Prepaid Number is [protected]. I have Recharged for rs. 110 Last Month

Two days Back I am not able to make outgoing calls. When I Check my Balance,
I Received message that my Main Ac Balance 71.45 and Expires on 31.07.13

I have Recharged for Rs.55.00 through BSNL Portal but it is not updated.

I am not able to contact BSNL customer care

Please help me

Sir
My mobile no:[protected]
I already activated for GPRSservice one week before in my mobile.till now its not activated in my mobile.
Thanking you

I am Mahendra Pagar from Nasik Road, my mobile number is [protected]. I want micro sim card. I am going nearest BSNL Office at Near Shivaji Statue, Nasik Road but from 9-10 days I can't got micro sim replace cause no stock available yet. I am ready to pay your charges. Please solve my problem as early as possible.
Thanks,
[protected]
Mahendra

SIM LOST BSNL
Dear Sir,
I have lost my Sim card which was having BSNL Excel Prepaid . I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected]. Please help me in this concern.
With thanks
P.Venkateshwara swamy
cell no [protected]

Dear Sir,

My Mobile No.[protected]. I recharge Rs.100/- on 19th October 2013 and validity recharge of Rs.42/- on 20th October 2013. Validity extended upto 18/04/2014 but Rs.100/- Recharge amount not balance in my mobile till date. so do needful about above matter as early as possible and send me your reply with sms on my mobile.

thanking u,
Yours faithfully,

samir

My mobile no is [protected] .i paid my outstanding bill on 22/10 /13, But till yet i am barred from outgoing calls.

Dear sir I the applicant Mob. No. [protected] Urging you that on Dated 12/120/2013 at. 09.55 AM I recharged MKS rupees 109/- plan whose Trans. ID [protected] And Shop keeper ID[protected]. But yet I did not get messages about activation. pls check the details. and satisfy my problem. I hope that you are not providing good service to the customers. I am In a try to contact to your customer care but that is also not responding to our quarries. I made conclusion that you are cheating to your customers.
Thanks.
your customer.
[protected]
DIST. GONDIYA (M. S.)

Voluntary Deduction
my cell no [protected] to-day without my knowledge & knowing recharged and amount has deducted BY BSNL(BT-MOBILE). but i also charged from agent later that also activated my BSNL. FOR THAT i contact customer care they are not responsible and also redirect my call thro" repeated voice call.the same day one mobile no two time how activated.BSNL providing service or cheating amount from know customer(why i but like this due irresponsible of customer care officer-because not any answer & redirect my call thro" repeated voice call).

amt deducted from main account for validity extension only.u got bsnl to bsnl 2500 sec and bsnl to other network 2500 sec talk time

Customer care executive never attend call from consumer.

Since yester I am trying to your Virar Exchange for my complaint - but I am very much surprise to say that not even single person to receive my call - I trying[protected] this number thruout the day. but your responsible office / or attendent to not ready to pick up the phone - so please look into the matter and resolve my problem as early as possible. my phone was dead in last four days

Dear Sir,

I had paid on line payment for my land line phone no to 2695819 bill for the period Dec 2009 payment of Rs 574 from Axis bank Net banking, dated 27-01/2010 and TRANSACTION ID MUTI[protected] but 33 days are gone but the amount is not updated & the money is deducted from my Axis bank account.

Pls do the needful.

Regards

K.Raja

dataone — bsnl broadband

Hi,

My bsnl broadband is not working for the past 1 week from evening 5.30 till morning 6.30, no proper response from any person.

BSNL DATAONE — POOR SERVICE

I HAVE A BSNL DATAONE CONNECTION USING SINCE DEC'07. COUPLE OF WEEKS AGO I AM UNABLE TO CONNECT THE INTERNET, I THOUGHT THAT THERE WAS A PROBLEM WITH THE REMOTE SERVER FOR THE TIME BEING. BUT SINCE AFTER A COUPLE OF WEEKS THE PROBLEM EXISTS, I HAVE GONE THROUGH ADSL MODEM CONFIGURATION, YET UNABLE TO CONNECT.
LAST WEEK I COMPLAIN IN WRITTEN FORM TO MY NEAREST BSNL OFFICE (WADI, VADODARA), UNFORTUNATELY TILL YET THEY ARE NOT SINCERE ABOUT MY COMPLAIN, I DON'T KNOW WHAT TO DO. PLS HELP ME OUT.

BSNL Broadband — Slow and no Connection

I am from Howrah.I have been using bsnl broadband since the last 1 year.it claims to give the user a speed of 2Mbps but my connection is very very slow identical to that of a dial up connection.And for the last few months i have not been able to download any file which is over 1Mb and sometimes small word or .pdf files could not be downloaded.Along with this since last 2 weeks the connection has gone worse most of the time I don't get the link connection. Repeated complaints has fallen into deaf years.Most of the times the clerk of the local office picks up the call and says that there is no officer and this have been happening whenever I try to launch a complain.please help me

my brodband not working since last one month. complaints made many times. no action taken.

Dear Sir,

I have Landline & Broadband Connection through[protected] since last one and half month we could not get continues connection of internet for the same. I had complain frequently but I could not get any proper answer. In day we are trying more then 40 time but nobody is ready to attained our telephone ( Panigate Exchange, Vadodara). In a private section their max. time limit is not more than 16 hrs. within this time they have to solve this problem otherwise they are suppose to increase our internet hrs. accordingly.

Kindly look in this matter and solve this at early hrs.

Thanking you and awaiting for your return reply.

Your’s faithfully,


Dilip Shah

i was already complant from landline no. 198 on dt. 9-9-08 next day evening check complent status on dt. 10-9-08 again complent accepted & given new complent no. but my old complent not solved. BSNL person coming on dt. 11-9-08 against complent on 10-9-08 but not solved he is told we are checking only line not checked your computer conectivity, but day time not avalable any internet knowladgeble person in my home therefore problem status still pending.

pl. do the needfull


Devidas Dhoble

BSNL BROADBAND DATA ONE — NO LINK

SIR,


FROM THE DATE OF TAKING NEW BSNL BROADBAND DATA ONE CONNECTION I AM HAVING PROBLEM IN LINK QUITE OFTEN.FOR
THE LAST 2-3 MONTHS IT HAS BECOME MORE WORST .FOR THE LAST FEW DAYS THERE IN NO LINK AT ALL.LODGED SEVERAL COMPLAIN BUT ALL IN VAIN.NOW I HV NO OPTION TO GAVE UP LINE.
TILL NOW I BELIEVE THAT THERE ARE NO ALTERNATE TO BSNL.


IN THIS CIRCUMSTANCES MAY I REQUEST YOU TO TAKE NECESSARY ACTION SO THAT THE ESTEEMED GOODWILL OF BSNL
ARE MAINTAINED.MY CONTACT NO IS [protected] OR 25344005

Dear Sir.
I registered for a new telephone connection by paying the registration money.
My NAME: H.D.Christopher.
Date of Regn:23.09.06
Recipt No: NLR -630495
Appln No: APP 626453
Regn No: HSR / N – OYT – GNL / 9128 – 000
Plan : General
Date OF Payment: 23.09.06
Demand Note No: 3016192
Now it is more than two years am waiting for the connection. When I approached unit in HSR Lay out, they told that the new lines has to be landline and till now they are lying a new line.
Now when I approached with regard to this, they are telling that the connection is got expired and I need to apply again.

Why? When I did not cancel the connection, how in the world it gets automatically disconnected?
Is it sold to some one? I need the connection immediately.
Am approaching the right of information to find out what happened to my connection?
Pl. solve my problem to get a new connection for which I am waiting for the past two years!! Shame on us that even in two years, we can not give one land line connection!!!
I am going to consumer court to get remedy if my appeal fails to get addressed

BSNL DATAONE — Slow Connection

I use a home 1800 from BSNL dataone. Since past couple of weeks the connections speeds have become extremly slow. Its supposed to be a 2mpbs connection and it is currently working at 61.5 kbps. Its even slower during the free time during 2 am to 8 am.

Please Help.

I ve become a sad man after taking dataOne i-net on my phone[protected] since Aug'08.I ve wasted more time in checking its connectivity than I actually used the net.I hardy get respose from [protected]. SDE, NET hardly got time to extend service to me.Disturbance in line is reported at least 20 times in last two months but no one takes care.I ve hardly got stable connection for more than few minutes.I am under tension.
I ve decided to surrender the connection by month end FOR POOR SERVICE & careless approach of bsnl, 71e58

bsnl broadband dataone service — frequent disconnection and bad customer service

last month there is no connection( bsnl broadband dataone) for more than 15 days, there is no proper customer service, although i made frequent complaints. but the bill for this month is 905, how this is possible, without connection hw i can pay the bill.

My Internet is very slow .

yes the speeds are getting worse sometimes i am getting download speeds of 3 kbps too, the bsnl shouls take it serious and increase their servers

it does not work in any place except guwahati...

BSNL BROADBAND DATAONE — Poor Broadband Service and speed

i have taken 299C bsnl broadband connection in the month of december in 2009.But till today the speed fluctuation is of a high deviation and if there is a technical problem they do not care to solve it.I am fed up to lodge docket again and again.unless and untill I literally shout at them over the phone they do not act.

BSNL — phone dead for last one week

Our pheo dead for last one week, not yet attended by any staff of BSNL
LAnd line no[protected]

BSNL Landline phone — phone is dead from past one week

My landline phone is dead from the past one week which is a cause for great inconvience for me.
I made a complaint on the bsnl number 198.
They told me the complaint no:- i.e 200453, but nothing has been done

Hi I am employee of BAG Films & Media, we are facing problem in landline no of BSNL line[protected]at news desk from last 25 weeks.
do something i complained many times agains it.
plz short out this as soon as possible
Thanks

My land line phone No:[protected] was not working for last One week please setright the fault immeditely

BSNL — Phone dead for about a week

The phone is dead for about a week and we are not able to use broadband facility too.
complaint have been made yet no response from BSNL.

BSNL — dead landline from 1 week

my landline number 2772678 is dead from 1 week i have complained 4 time but no action is been taken
g.b.shukla baroda gujarat

Dear Sir,

I am a b.b. user, pl. inform that b.b. usages for daily internet use, i know internet charge surfing, downloading, etc.

Thanks

Ezno chem Lab.-Yeola

I always like the bsnl use

portal id

how know to uses free of data.

One of worst broadband and landline service ever seen... They are so careless about their customers...

i totally agree with you
bsnl data one is a rip off!!!

i am in the 900/-combo plan speed is supposed to be 5.12/250 kbp

i paid the last month's bill and today 8th of March the speed is so slow i have click again and again just to read one mail.

lets all o[censored]s unite and boycott this obnoxious fraudulent service

more connections given servers aren't enough is that the way to run a Govt service?

BSNL — accident insurance

my self Girgesh devi
my husband passing away since five monts ago
he has take bsnl connection on that connection
company give accident insurence as a schem.
when i went to go for claim from ther office

they told me we did new tieup with new insurence company
company name is cholamandalam at delhi

then i went to insurence company office
so they are denied our claim
so that why i am write mail
i hope i well get justice
cont. [protected], [protected]
email- divyansh [protected]@gmail.com

i want my portal id, password and my login id as i want to check my usage account my telephone no is[protected]. so its my kind request to send it as early as possible .hope u will get me ur reply as fast as u can
thanking u
patel harsh,

plz help me

I also having same problem

I am using this service for nearly 3 years but never was able to either check usages or was able to change my password.
I am contemplating to file a consumer complaint soon.
S.S.Thakur, Gangtok, Sikkim
[protected]

i want to know my portel acount i.d and password
i m using bsnl brodbend sarvice
my bsnl no. is[protected]

i am having the same problem plz help me, , , ,

plz, , , solve my problem

plz solve my problem too

facing same problem...need help

Cant get access to my usage detilas...

i bought a new bsnl modem and connected broadband to my system last week from that day i am trying to check my data usage by entering my portal id and it is not working so please kindly help me

I have a bsnl broad band connection and my potal id is not working
Please send my portal id to my email address

sir i have bsnl protel id but bsnl hompage no place portel id&pasword searcching box so plz show me any othaer place

Hi to whom ever it is concerned My name is Praveen Kumar .I am a subscriber of Dataone.Whenever i try to check the usage of broadband using the ID which was given to me.It says invalid username or password .And i use the same username and password to connect to internet . Please help me to find out the usage of broadband .

Thank you in Advance.

Praveen Kumar.

i am forgot the portal id and the passwords.

BSNL — NON ACTIVATION OF BROADBAND CONNECTION

Dear Sir / Madam,

I have submitted a form for a new landline phone, broadband as well as IPTV connection on august 16, 2011.

A new landline phone was installed on August19, 2011 but my broadband connection is not activated till now.

I have registered complaints to customer care centre, talked to General Manager but did not got my problem
solved.

Regards.

Rishi Raj

since last two years my two land lines are not restored, several complaints made but no response, also applied for broad band services but no further any progress by BSNL Vengurla my both no. [protected] and and another is in my son`s Dispensary [protected]

Talking is very much noisy. Sometimes phone gets dead.
Previously I made following complaints as described below :-
1) Complaint # H052, Dt:- 11 Dec'09
2) Complaint # H778, Dt:- 21 Dec'09

Phone No.[protected]

I am land line user last more than 25 years.Last month my telephone no[protected]at VALSAD) it was make high noise &automatically dade it will start after calling from external it will continue for maximum 10 minutes then after make dade.I have gone a lost of complaint on 198,[protected],[protected] but there is no response.

Dear Sir,

I applied my connection few month back, i got letter from bsnl it shows only the will connection availability, but i request with cable because of broadband. but the exchange told to no feasibility,
but from exchange to my home it is only 3 min walkable. then two wks before i verbally said to provide will connection, still i am waiting for landline with broadband connection.
ord no.92399936

pls take care and do the need ful.