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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 673

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S
Sanjeev Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service/Customer Care

I am using BSNL EVDO service since April 2009. Initially the service was ok, but now after the launch of reliance Netconnect Plus the speeds have slashes dramatically. I visited the Model colony exchange many times they changed my device also but no change in speeds. Now when I am talking to them they are saying surrender your connection if you are not satisfied.

Should I expect such type of response from a company like BSNL?br...
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S
Sandip Das
from Naharlagun, Arunachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shifting of telephone

To,
Divisional Engineer (2471 exchange, Kolkata)

I have applied for shifting of my telephone no.2471 0661 from 12 D/18, Naktala Lane, Kolkata 700047 to premises no. 10P, D.P.P. Road, 1st Floor, Kolkata 700047 almost a week back. I have carried the telephone instrument myself but did not carry the connection box since it was broken. In the circumstances I request you to immediately give the connection at my new address...
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M
Mohammed Khaja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blank Calls

Good Day,

My family gets a number of blank calls from number [protected] and [protected] ever now and than it disturbs us a lot. when any ladies from my home picks up the phone he harass us by speaking dirty words and so. This is carried our from almost 5 months we are fed up with it. Please help us to stop this calls.

Thanks
Khaja...
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G
Ganesh Gokhale
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving BSNL Pune bills

Dear Sir,
I am user of BSNL Pune land line for more than 20 yrs. MyTel No is 25670565.
For past 6 months we are not getting telephone bills either thru post or BSNL. My tel no falls under Model colony exchange. When inquired with exchange it was given to under stand that responsibility of the distribution of bills has been given to the linemen of the area. when contacted linemen on the no provided by Model Colony exchange they...
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R
routu ravi
from Gajuwaka, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insulting myself JE Tekkali

Sir i am Routu Ravi new subscriber in Broadband Telephone No.[protected] in connection with 21oct09 but first bill is Rs.289/- in my address, but employees use broadband 20% Discount in bill. today 18 Nov 09 one certificate submitted (proof of employee) to JE, Tekkali. JE Tekkali this certificate is not valid ur pay certificate produce. i am suffering and leave continue 3months above but not produce pay certificate. The JE, TEkkali...
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A
akhilesh
from Delhi, Delhi
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stopping unwanted sms

MY MOBILE NO:[protected] , I AM FACING DAILY SMS AND CALLS ABOUT ADVT.OF PRODUCT BY DEFAULT I HAVE ALSO PAID ENOUGH MONY.

NOW I WANT TO THIS TYPE OF ADVT.CALLS AND SMS

AWATING FOR YOUR EARLY RESPONSE

THANKING YOU,

A.K.MISHRA...
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M
manish jangid
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill details of my Landline No.

Sir,
My phone used be out of order for nearly 15 days in every month but then also the bill used to come more than Rs.800 per month generally. Keeping this thing in mind I didn't pay the bill from july2008 to Jan2009, due to the above problem. the billing cycle is 2 months.
So my connection got cut in january2009.
Recently, I applied to check the bill details of my number,[protected] , the person in BSNL office...
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S
srinibha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Service

I have BSNL broadband connection. I really appreciate the bandwidth speed and the quality of BSNL, but recently, I'm having continuous problems with the service. I usually get the error 678 unable to connect the remote host. When I checked the Router Status it says that PPP is down. Which, as per my knowledge the issue at the exchange level. This happens very frequently and I had to raise many complaints in this regard. Apparently, the...
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S
Sapana Chhaparwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Too rude customer incharge in Digras - Maharashtra

1. I had one BSNL sim card in name of my mother (Nirmala Roda) from Digras - Maharashtra. And we are using it for past 7-8 years ([protected]). Due to some reason the SIM card got currupted and we wanted to get that replaced.

2. The incharge at BSNL office in Digras - 445203 (Dist: Yavatmal, Maharashtra) started literally torchuring us, with all kind of rediculous demands.

3. Exactly when did this card stopped...
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B
Bhavesh Soni
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACT 1S scheme

I recieved a message for activating calling @ of 1 paisa per second. As per the instructions of the promotional message, which i recieved for the activation of ACT 1S scheme, i have sent a message and i have recieved confirmation message also but the scheme have not been activated on my mobile number.

My mobile no. is [protected].

Please help me in this regard...
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A
asrar sheriff
from Chennai, Tamil Nadu
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broadband-net connectivity

I HAD GIVEN A COMPLAINT ABOUT 2 WEEKS BACK ON THE NON AVAILABILITY OF NETTHROUGH THE BB CONNECTION...TILL TODAY[protected] THE ISSUE HAS NOT BEEN RESOLVED...
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V
Vinod Joshi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing mechanism

I have a broadband connection from BSNL with home 250 plan. Due to non payment of bills it was disconnected for 25 days in october month. In this plan there is usage of 1GB free per month.

My usage was 760MB in five days for october month. My october bill shows very peculiar way of billing. The Monthly rental(Fixed) is reduced as pro rata basis for 5 days and My free usage is also reduced to 165MB. Remaining usage has been...
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K
Kajari Mitra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deadline 2582-4694

Phone's been dead for last 3 weeks. 2 complaint numbers 34743 & 3711 given till date with no resolution. Last year phone was dead for 3 months & no credit given for dead period....
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L
L.M.Basha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEACTIVATE - BT- ONMOBL

I have activated ISLAMIC DEVOTIONAL monthly SMS plan through BT - ONMOBILE

NOW I WANT TO DEACTIVATE THAT SERVICE

SO PLEASE DEACTIVATE THIS PLAN

MY NUMBER:[protected]

SEND ME A MESSAGE AFTER DEACTIVATION TO MY MOBILE

THANKS...
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D
dwarika prasad sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

remove connection

I m from neemkathana district sikar rajasthan i have a connection so it was not working properly i have given so much complaint to neemkathana bsnl office
so i have request to cut my connection give my money back that i have given before activate the connection my number is [protected]...
+1 photos
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J
joseph mathew
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone fault

BSNL LANE PHONE Complaints - BSNL LAND LINE IS NOT WORKING

BSNL LANE PHONE

Respected Sir,

My Land Line No[protected], under Neendoor Telephone Exchange in Kottayam District, Kerala is not working since yesterday 24th september 2009. Of an on this problem exist due to various fault (Cable fault ?). Line also getting distubed often.

My age old Mother and father alone at home...
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R
Robin Chatterji
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRBT and Service of BSNL

This is what I wrote to them and am forwarding to you for guidance. Thank You

SERVICES ARE REALLY DEGRADING. MY CONCERN TODAY IS WITH PRBT -- CALLER TUNE FACILITY IN PREPAID MOBILE PHONE. RESPECTED SIR, I GOT A MESSAGE IN THE MORNING THAT TODAY IS THE LAST DAY OF THE CALLER TUNE. I THOUGHT MY FREE TRIAL IS ENDING, SO IT MAY BE THAT YOU CHARGE FROM NEXT MONTH 1 FAULT. I CALLED TO INQUIRE ABOUT HOW TO UNSUBCRIBE IT. I GOT TWO...
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K
kaushalya devi
from Chandigarh, Chandigarh
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scretch number not visible.

sir i have rs.50/- top up card of bsnl but scretch no. is not visible ,can i got the number with my card serial number....
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M
MRS. PREMLATA BHARAT LALWANI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Recharge on my cell no. 09492530260

Dear Sir,

I had purchased one cell one Top-up Voucar S. No.[protected] on 29-10-09 tried to recharge for my phone. it was showing net work problem. contacted customer care on ph. no. [protected]. complaint no. AP[protected], on 30-10-09 I had recive a call from BSNL ph. no.[protected] who had ask details of top-up voucher by refering my complaint & promise me that problem will be solved within two hrs.Nothing is happened....
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S
Sunil Kumar Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone relocation

I have submitted an application one month back to relocate my phone from one quarter to another in the same building in the Vikramnagar colony Ambli-Bopal Road, Ahmedabad. I talked to the line man two times. However even after one month, it is not done. In such circumstances, I shall be forced to disconnect the BSNL land line. Please do the needful....
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