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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 72

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S
sriram g. ramachandran
from Nagpur, Maharashtra
May 26, 2021
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Address: INDIA

I am not able to port my bsnl number ([protected]). I tried many times. Not working. I am getting message unable to process from 1901. I have active sim card and also balance. Don't know why.
Please solve the issue immediately sir.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Ш
    шнίτε-нατ нαсκэя
    from Pune, Maharashtra
    May 26, 2021
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    Address: Mominpura chowk police station road sangamner dist ahmednagar

    प्रिय सर मैं अहमद चौधरी मोमिनपुरा चौक संगमनेर से, जिला अहमदनगर महाराष्ट्र राज्य मोहदया मेरे घर से लगा हुआ एक टेलीफोन का खंबा जो बेकाम है गली के छोटे बच्चे हम पर झूला झूलते है डर है कोई बचा उस पर से गिर से हो गया क्या लिया मैंने पिचले दो बार स्थानीय कार्यालय में शिकायत की थी प्रति वो कोई कार्रवाई नहीं लेटे, आप निवेदन है की मेरी है शिकायत प्रति जल्दी काम किया जाए, आपका बहुत शुक्रिया 🙏🏻 मेरा संपर्क [protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Ш
      шнίτε-нατ нαсκэя
      from Pune, Maharashtra
      May 26, 2021
      Resolved
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      Address: Mominpura chowk, police station road sangamner

      प्रिय महोदय / महोदया
      मैं अहमद चौधरी मोमिनपुरा चौक संगमनेर से, जिला अहमदनगर इस लिए मैंने पिचले दो बार लोकल ऑफिस में शिकायत की थी पर वो कोई एक्शन नहीं लेते, आपसे निदान है की मेरी है शिकायत पर जल्दी काम किया जाए, आपका बहुत शुक्रिया 🙏🏻
      May 26, 2021
      Complaint marked as Resolved 
      My contact info not inserted In this massage. I will send complaint again
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Dear sir/madam,

      This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house.
      Request your kind consideration to removal of it.
      As it is not in use anymore.
      No connections are there from that pole
      Please remove it at the earlist.
      Complete address is mentioned below along with photograph of the pole.

      Bk.1899, near madanlal chemist, ot section, ulhasnagar 5 pincode 421005
      U can also call on [protected]
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        D
        dhruv kadian
        from Delhi, Delhi
        May 26, 2021
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        Address: 578 Sector 14 Sonipat Haryana 131001

        Hi, on 4th June 2020, we disconnected our BSNL landline but our refund is pending of amount Rs. 2800 since last 1 year now as I disconnected my landline by returning the device and paying all my dues. The landline was registered under my Father's name Ishwar Singh Kadian and I am attaching the application which we submitted to disconnect the connection. We were promised that we will be given the refund cheque within 3 months. But we are yet to receive it. Kindly request you to give our money back with interest for the delay. Contact : [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          G
          Gokulnath19
          May 26, 2021
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          I wanted to port my bsnl number. ( My sim is active and I have minimum balance with validity also. I have been using this bsnl for nearly 6 years.)
          I sent "PORT " to 1900. But, I received message saying "your request for UPC cannot be processed, try again later". I tried various times, but it's not working.
          Please kindly resolve this issue as soon as possible. I'm able to see many have complained regarding this issue. Thus, please kindly resolve. Thank you.
          My bsnl sim details :
          Mobile no : [protected]
          Bsnl circle : TAMIL NADU
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            P
            PRRRao
            May 26, 2021
            Resolved
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            Address: BSNL, Hyderabad

            Including today's messages to 1900 for porting, the total sent is 20 all charged Rs 2.10 each for the last 4 days. I get everytime the same message "Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time". Proof of my SMS is attached in 3 screenshots. I requested at @BSNLCorporate @bsnl_ap_circle on Twitter and also on Facebook but without any reply.
            Obviously, BSNL wants to hold on to the customers by unfair means by not permitting the customer to change over to a better service provider. This is the right given by the Govt of India.
            May 26, 2021
            Complaint marked as Resolved 
            Complaint not yet resolved
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              M
              Mahammad Irshad Kutagolla
              May 26, 2021
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              We are facing issues with the network coverage. We had to go out of the home to do even a voice call. Complained the operator multiple times, but no use. We are facing this issue for the past 2 years.

              Address:
              Ramanpadi,
              Pulagal(panchayat),
              Bagepalli(taluk),
              Chikkabappalur(Dist),
              Pin: 563124
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              No reply from the company yet.
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                G
                ganesh reddi
                May 25, 2021
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                I am getting the following message from bsnl in connection with mnp

                Your request for upc has been delayed. Please wait while your request is being processed.

                Request for upc for your mobile no. 96xxxxx95 could not be processed. Please retry after some time.

                Contacted customer care. The reply is wait for 24 hours. After 3 days i have contacted today. The reply is wait for 2 weeks.

                Reason is technical issue/server problem.

                Asked to register the complaint and to send sms. They said there is no instructions to take as complaint for mnp.

                To whom i have to approach now?
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  V
                  Vicky320
                  May 25, 2021
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                  When I try to port my bsnl mobile number to airtel I’m getting below errors:
                  Your request for UPC has been delayed. Please wait while your request is being processed.
                  Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

                  Please help me to get UPC code to my number.

                  Regards,
                  Krishna reddy.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Hi team,

                  I got a fraud call today regarding UPC code of my bsnl number, they were asking me to install team viewer and they forced me to recharge of my number with 10/- via Internet banking, however I have recharged my number using debit card, as soon as I recharged I got a call from other number saying that “we are calling from hdfc bank you account will be debited with 5000/- for some fee” I was shocked and said that I’m gonna call my bank branch manager regarding this and will get back to you as I was no ready to give any further information to them. As soon as I said to them they have disconnected the call and switched off their mobiles. I donno what consumer forum and bsnl doing here, They are allowing fraud people to do all these dramas instead of solving our problems.everybody please be aware of these scams.

                  Regards,
                  Vinod.
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                    N
                    NOBLE TRADES
                    May 25, 2021
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                    Hi

                    I am holding BSNL prepaid connection bearing # [protected]. I have been trying to port to different network provider for one month. Every time I send port request, i receive a message that the request is in queue and after a while the message states "Request for your UPC number [protected] cannot be processed. Please try again after sometime".

                    I have tried escalating this issue to BSNL but they are informing there is a technical snag at their end and they are not sure of when it will be resolved.

                    Request your intervention in getting a UPC code asap as their network is so pathetic with lots of call drops and network issues.

                    Regards
                    Pavan
                    [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Attaching screenshot of the issue which i have been facing since around 20 days.. Need UPC code urgently as iam facing too much network issues
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                      Vinanthi Keshav
                      May 25, 2021
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                      No network signal is shown in the hand set. It is displaying as Mobile Network not available. E'en after multiple reboot and though after re-inserting the SIM, there is no signal in my BSNL number. Kindly help the earliest.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        J
                        Jalpa Chauhan
                        from Visnagar, Gujarat
                        May 25, 2021
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                        My telephone has not been working for the last five days. And the internet doesn't work either. I have complained twice for that. I was told from the helpline number that the technician would come and check today. But no one has come yet to check.

                        My telephone number is [ protected]
                        My complain no [protected]
                        Complain number : [protected]

                        Plz solve my problem as well as soon
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          A
                          amalsridar
                          May 25, 2021
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                          I've been trying to port since the last month and all I'm getting is the message that

                          //Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.//

                          I've tried contacting BSNL Kerala and BSNL India on twitter and they said the issue is because or server down and it will resolve soon and no one is actually cared about it.

                          It is my main sim and all my accounts are linked to it. I can't even receive OTPs and struggling with my online class.

                          It is very sad that PORT is basic need a company could provide and they're not even initiating to resolve the issue. And they do charge for each Port message also😒
                          May 31, 2021
                          Complaint marked as Resolved 
                          Got the Port Code from today morning
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            S
                            Shehina
                            May 24, 2021
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                            Hi Consumer Court,

                            I had planned to port my BSNL prepaid number([protected]) to Another operator.
                            Thus I sent PORT to 1900. (24 May 2021)
                            Even after 5-6 messages I couldn't get UPC code till now.It showing Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

                            I need this urgently.

                            Regards
                            Shehina
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Rajesh Veerappan
                              May 24, 2021
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                              Address: 54, T.K.Pudur, Kugalur, Gobichettipalayam, Erode, Tamilnadu - 638313

                              Hi, I was trintto generate porting code fro the past one month. But I'm not getting the UPC code and getting update as below

                              Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time.”
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                P
                                Pallavi B Y
                                from Gulbarga, Karnataka
                                May 24, 2021
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                                Address: Rajarajeshwarinagar, Bangalore 560098

                                Dear Sir

                                My Name is Pallavi from Bangalore

                                I am using the BSNL network from last 1 year and I am facing network Issues so I have decide to Port the same number to other network.

                                My mobile Number : [protected]

                                But whenever I send the PORT message to 1900 I am getting the reply as could not be processed please retry after some time.

                                I am trying to do this from last 3 days (22nd May 2021).. Since my Plan expiry date was on 23rd. Till now I am not getting the UPC code.. I tried calling your customer care but every time they tell it is TRAI error we cant help and they tell us to wait for 48hrs.

                                After that today I recharged my number and tried but still I am getting the same reply from 1901.

                                I have the complaint number which I registered with BSNL customer care also (Complaint Number: IE24KT300547). I also have all the call records.

                                And also your customer care people are not listening to the customer complaints properly and they will disconnect the call without any information at the mid of conversation.

                                Kindly request you to send the UPC code at the earliest.

                                If i don't receive the code I may have case the file against this.

                                Thanks & Regards
                                Pallavi BY
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                May 25, 2021
                                Updated by Pallavi B Y
                                But till now no update on the UPC code .. Kindly request you to send the UPC code.. I have received a message stating your complaint has been attended but I have not got any calls and even my issue is not resolved yet.
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                                  S
                                  sriram g. ramachandran
                                  from Nagpur, Maharashtra
                                  May 24, 2021
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                                  Resolved

                                  I wanted to port my bsnl number. ( My sim is active and I have minimum balance with validity also. I have been using this bsnl for nearly a decade.)
                                  I sent "PORT " to 1900. But, I received message saying "your request for UPC cannot be processed, try again later". I tried various times, but it's not working.
                                  Please kindly resolve this issue as soon as possible. Other network providers are responding immediately i[censored]sers wish to port. I this many have complained regarding this issue. Thus, please kindly resolve. Thank you.
                                  My bsnl sim details :
                                  Mobile no : [protected]
                                  Bsnl circle : TAMIL NADU
                                  May 25, 2021
                                  Complaint marked as Resolved 
                                  Scam. Scam . Scam
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  May 26, 2021
                                  Updated by sriram g. ramachandran
                                  FRAUD WEBSITE. Scam . OTP. Credit card debit. Card. Beaware.

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                                    A
                                    AnupamTripathi
                                    May 24, 2021
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                                    Address: BSNL lakhanpur

                                    Hello there,
                                    Short summary ( broadband not working and officials are unable to fix this so I want my refund)

                                    I am BSNL pre-paid broadband service user and service was decent but when I converted my plan from monthly to yearly basis and I submitted the fee for upcoming year in 10-apr-2020 after one month the broadband service is un stable but somehow working till July-aug and then I am moving around 2 officials anjani Tripathi(JTO lakhanpur, kanpur) and SDO kalyanpur, kanpur.
                                    Everybody now knows me by face as I have visited the offices atleast 50-60 times and everytime I was told that we will fix this and you will get rebate and no progress.then I visited SDO kalyanpur Office and told him about all this, then he taken the action but none of their workers were able to fix it. And now they all are disappeared.
                                    Now when I re complaining anjani Tripathi again want the complainant in written but when I have already complainant in written 3 times and WhatsApp them atleast 100 times and called 200 times and asked them to fix or give me refund for 4 months atleast.
                                    Payment transaction ID:N2004101004218254178692
                                    Broadband account number:[protected]
                                    Name:Anupam Tripathi
                                    Location: Chaitanya vihar, kanpur
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    May 31, 2021
                                    Updated by AnupamTripathi
                                    Now it is over a week time and no updates.what they are doing, and when & how my refund will be initiated.
                                    Jun 15, 2021
                                    Updated by AnupamTripathi
                                    What is the status of this complainant.as I have mentioned they are not responding, that clearly shows here
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                                      R
                                      Roshan7505
                                      May 23, 2021
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                                      I want to port my BSNL SIM to other SIM but everytime I sent "PORT (NO.)" To 1900 it comes back message could not generate UPC.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Vishnuprpr
                                        May 23, 2021
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                                        Address: Punchayilkarottu,kozha po, kuravilangadu, Kottayam,kerala

                                        Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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