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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 692

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R
rana2002
from Noida, Uttar Pradesh
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life time validity

R/Sir,
Last month I recharge Rs. 149 on channel top-up system . Then my life time validity finished on that time but only 04 days validity period extend. Therefore this week ( 01st or 02nd Sept) I recharge Rs. 112 voucher but no validity period get in on my mobile number and my lifetime validity is not mentioned. Please tell me my life time validity is expired ! yes or not?...
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K
Kishor Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of faulty instrument

Hi,
My land line no is 23501385 and it is on my dad's name Ganpatlal prajapat. The instrument which we were using stopped functioning, and i had complained for the same, when i had gone to get it replaced they told that they don't have the new phone stocks, i can come and collect new by next week and meanline they gave me some very old phone. After a week i had gone to collect the phone for that they again said no stocks...
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A
Alina
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of BSNL Landline phone with in City

Consumer No: [protected]
Telephone No: 25513316


I have submitted application for BSNL Landline line transfer from in June and i was informed that BSNL can’t provide connection in Ashiyana Park 2.

When i checked with my neighbors they are already having a BSNL connection.

How can BSNL office say that one side of the road they can provide connection and not other??...
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Rajni Gupta
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone not working since last 1 month

My telephone no. 2765702 at H-330, Govindpuram, Ghaziabad is not working since last one month. I have lodged complaints repeteadely in Govindpuram Exchange. Ihave also met authorities at Govindpuram Exchange. But there is not responce from BSNL, Govindpuram, Gzb....
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chinmaykar
from Pune, Maharashtra
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B.B - Data one E-mail services

Awareness: ALL WELL WISHERS, MEMBERS- Yahoo Human Right Groups, DIF, NGOs, Govt. and other Offices etc. are requested not to use E-mail ID <[protected]@dataone.in> henceforth to contact Chinmay Kar


SPLENDOR CASE NO. 01/09
BEING TOTALLY DISSATISFIED WITH SERVICES & ATTITUTE OF BSNL-KOL
IT HAS BEEN DECIDED NOT TO USE DATAONE E-MAIL OF BSNL - C.KAR


Data one E-mail...
+1 photos
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NEERAJ DARSHAN
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNABLE TO UNSUBSCRIBE

Refer complaint number H[protected] dated 26 Aug 09(Executive-Mr. Saurau) which was being reforwarded on 28 Aug 09 at 1308 h. My mobile number is [protected].

I had subscribed "WAP model of the day" services from BSNL on GPRS on 25th of July 09, the subscription charges were Rs.30 per month and daily i used to get hot model of the day photos by 58888 (push up message). I received a message on 23rd of Aug 09 "your...
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RAMINDER KAUR
from Nanded, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG IDENTITY

Good Afternoon my name is Raminder Kaur . my number is [protected] i had purchase that number from BSNL Dealer Neena Jaggi but due to dealer mistake she submit wrong ID Proof my . I have also communicate with my dealer but she give me no response. Now my No is working Balwant Singh Identity (+[protected]. now i dont knw whrz my id proof is working. when i take sim they didn't done any verification.
i just wanna change...
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M
MRINMOY AICH
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shift of BSNL Landline Phone within same city.

On June' 2009 I have requested in prescribed form for transfer of landline No.[protected] from Flat-203,SS Pavilion,Shilpa Park,Hyderabad-500032 to Flat No - 101,Plot No-38,39,40,Green Habitate,Siri Enclave,Nizampet Road,Hyderabad-500072 has been submitted but till date no action has been taken to transfer the said landline telephone for which I am facing a lots of inconvenience. Therefore, your concerned department may kindly be requested...
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C
chinmaykar
from Patan, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Low Speed

BROAD BAND PROCEEDING TO A ZERO SPEED TARGET
JULY'07=1500 kbps- NOV'08 = 450 kbps- JUNE'09= 60kbps- DEC'09=0 kbps?

BBST RECORDS OF PHONE NO.[protected]ID No.[protected]
Chinmay Kar / Kolkata



Recorded on[protected] at 06.50 P.M
BSNL BROADBAND SPEED TESTER


Your IP Address: 59.93.196.69br...
+1 photos
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B
B N SRIVASTAVA
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXLPOWER

Exlpower not activated
BSNL is giving EXL Power scheme to reduce call rate on any two BSNL no (First Landline and second BSNL Moblie). I have taken that scheme in 27th AUGUSTand i have requested them to activate my two number by sms. i have made sms & it is quied. But till now my Exlpower is not activated. All the customer care executives give the different reply and feedback. My problem should be solved or money should be refunded.br...
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A
amit malik
from Shahabad, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to check usage details

Dear Sir,
I am a user of Bsnl Broadband. I am unable to check my Account usage from one week. I am using Rural plan 150.So i need to check my Usage. Whenever i try to check usage on bsnl.in/Dataone.in a error occur. I also try on http://10.240.43.216 but this site does not open. Please give me solution of my problem as soon as possible.
My Bsnl Landline no. is[protected]Bidhal)...
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bhojaraju appala naidu
from Gajuwaka, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of internet continuously

sir,
I am one of the user of boardband facility of BSNL (bearing the phone number 276476) from vizianagaram district. presently i am using 750+ plan. from one month onwards i am using the net connection. i am very sorry to say till the time o[censored]sing this, the net is continuously disconnecting. despite giving many complaints to your officials it is working in the same way.please see that this network problem is rectified as soon as...
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V
VENIGALLA BHUVAN SHOME
from Hyderabad, Telangana
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REPEATED CALLS FROM CITIBANK,ICICI ASKING FOR SOMEONE WHOM THE NUMBER DOES NOT BELONG

Dear Sir/Madam,
I am Dr.V.Bhuvan Shome who is residing at Siddartha Nagar Colony,Hyderabad since September 2008.I got this landline number 23811474 since then[1 year]. I have been getting calls from CITIBANK[NUMBER-[protected]] and also ICICI Bank since then asking for Mr.RAJEEV KUMAR[CITIBANK] daily.There are calls for someone named Chitra also.These days the frequency has increased to two calls a day.I kept on informing then very...
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A
abhishek kumar
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Proper coverage in main city

ye consumer forum koi kaam ka nahi hai.......i think india hi salla peechra hua hai......

bsnl bolta hai 2.4 Mbps ....... lekin milta hai sirf 256 se bhi kaam............

kya consumer ko dhoka nahi de raha bsnl ????

aur consumer forum kya kara raha hai ?? sirf apna dhol pit raha hai ki complain karo...ye aapa aadikar hai....

BSNL ka licence ban kiya jaaye ..... bsnl jhoota hai...dhokebaaz...
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R
rahul jain
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

low signal and poor service

I am living in the center of the city in Sagar M.P. (bahubali colony). There is a very poor singnal here as there is no tower nearby.
Even after repeated complaints there is no action taken by the authorities.
I am surprised as to how the BSNL aims to make customers for its EVDO service when there is no reception in the center of the city....
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K
kushi
from Hubli, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

easy recharge customer care

i own a shop i do all easy and card recharges , nealy all network of my town . but the most funny thing is that the telecom giant bsnl provides easy recharge facility but doesn't have a valid customer care for it . other networks have 1 no for both physical and easy recharge but bsnl have 2 . [protected] for physical recharge and [protected] for easy , and i[censored] dial the easy cc no a cute voice in kannada will say this no doesn't exist....
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Dr.Yatish Jain
from Ratlam, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms sending failed

Sir,
I registered my complaint on 28thAugust docket no. 3265539 ie. sms sending is failed.
do as necessary.

Yatish...
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N
Nithin
from Delhi, Delhi
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Cannot change my Prepaid Plan

Hello,
I have been using BSNL Mobile with "Excel Student Plan" offer for past three years.
I am not a student now and want to change my Prepaid Plan but unable to change the plan.
Is there any way that I can migrate from Student to General Plan?
Its not fair to continue in Student Plan when I am not a student.

Thanks and Regards,
Nithin...
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S
shabeeb ahamed s
from Mumbai, Maharashtra
Aug 31, 2021
This thread was updated on Aug 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sending fake sms

sir,
i got a sms contais- "WINNER![protected]* is choosen for $2500 CASH prize, call+[protected] now"

* (which is my number)

as i searched, i got many name who got this same sms, but one thing is common for all o[censored]s was all are the customer's of BSNL. and the prefix number +438 was ISD code for Australia. the call charge for Australia was quite higher. and i think the BSNL and this sms...
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Trinka Acharjee
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response on customer complaints

My family has been using a BSNL landline telephone (Number - [protected]) which is out of service for more than a month now. I have lodged complaints for the same for several times via phone and emails but unforfortunately have recieved not a single response from any member of the company. Although we are not being able to use this phone number, bills for the same is coming month on month. I have also expressed my willingness to surrender...
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