Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I M A BSNL USER FROM UDHAMPUR MY MOBILE NO IS [protected].MY BILLING FOR MONTH OF 19JUNE TO 18 JULY IS RS 3220.IN WHICH STD CALLS WORTH RS2980 IS MENTIONED FOR THE SAME MONTH.I GOT MY BILL DETAILS AND ON SCRUTINY OF MY BILL I FOUND STD CALLS FOR JUNE JULY IS ONLY RS 540 AND RS 2980 IS TOTAL STD CALLS FROM 21 OCT 08 TILL 16 JUYL 09.I HAD BEEN PAYING MY BILL REGULARLY AND NO AMOUNT HAS BEEN SHOW PENDING AGAINST ME.I HAD PUT THE WRITTEN COMPLAINT FOR THE SAME BUT IT HAS BEEN 3 MONTHS NOW AND NO ACTION HAS TAKEN PLACE PLEASE TELL ME HOW SHOULD I GET MY MONEY PAID ADJUSTED .THE BEHAVIOUR OF BSNL SEEMS TO BE TOTALY GOVERNMENT TYPE NOBODYS SEEMS TO ME HAVE TAKEN IT SERIOUSLY .

To
The Accounts Officer
calcuttatelephones
Sir
I am a handicapped persom [two legs amputed from above knee] now 67 yrs age -cannot move to exchange
now mu wife is sick so no one can go to exchange[my phone no[protected]] it made ecs from january 2005 -but within this time on august 2005 my state bank of india-tegharia raghunathpur br-cal-59 changed my A/C -but i for got to send that new account to ecs .Suddenly my phone disconnected from 17 th september 2009 telling u r non paid--by phone came to know the fact of A/C changed and my bank stopped payment from april 2003---now i have to go to exchange for payment.But question is that when the bill of april-may refused -why my phone not disconnected within this period? not informed me or again how the bill of june-july 2009 came writting ECS ? if not mentioned ecs then last bill can paid from
post office and i can alert and can ask for anybodys help by payment -givine only rs 638 only -now it is a heavy amount -how can i send it by an unknown person
and cannot contact A/C ecs 8hare street -cal-1 by phone or by mail as not given anywhere-pl consider my matter---my mobile no-[protected]

To
The Accounts Officer
calcuttatelephones
Sir
I am a handicapped persom [two legs amputed from above knee] now 67 yrs age -cannot move to exchange
now mu wife is sick so no one can go to exchange[my phone no[protected]] it made ecs from january 2005 -but within this time on august 2005 my state bank of india-tegharia raghunathpur br-cal-59 changed my A/C -but i for got to send that new account to ecs .Suddenly my phone disconnected from 17 th september 2009 telling u r non paid--by phone came to know the fact of A/C changed and my bank stopped payment from april 2003---now i have to go to exchange for payment.But question is that when the bill of april-may refused -why my phone not disconnected within this period? not informed me or again how the bill of june-july 2009 came writting ECS ? if not mentioned ecs then last bill can paid from
post office and i can alert and can ask for anybodys help by payment -givine only rs 638 only -now it is a heavy amount -how can i send it by an unknown person
and cannot contact A/C ecs 8hare street -cal-1 by phone or by mail as not given anywhere-pl consider my matter---my mobile no-[protected]

please send my usage charges of bsnl broadband.with daily usage details.

no response upon my complaint yet now.

This is the complaint about my mobile not working on 29/1/10 on wards i have the problem in two days but i call to customer care he said we are arranging the network for my mobile only he is connecting but others bsnl are working.

my mobile no:[protected]


And then another number also having the same problem on 23/12/09-24/12/09 then it will clear but i dont no why my sim was not connecting the network i dont no for this number [protected].

Prepaid Sim — not working

we cannot access our sim customer is asking document again and again infact i have submitted it alredy to the service provider pls note that ur service is very bad pls note my number [protected] we have submitted document pls start it as soon as possible.we have local proof address: Timma ready industrail area basavnagar road,hoodi ,bangalore-48 we kindly request you to start this no as much as possible.pls call on this no for further enquiry
[protected].
Name: Ghanshyam

Bsnl Broadband Connection — BSNL BROADBAND CONNECTION

I am BSNL Broad Band Customer. My telephone Number is[protected]. Last 11 days my I am not getting internet connection. Inspite of several complaints nobody attend this complaints. I am sorry to say that BSNL is very very poor service

not voice cliared

BSNL Landline — disturbance in voice

My landline phone no[protected] is not working properly since last one month. I have complaint many times but not action has been taken yet.please do need ful.

Hi Suraj,

That is the standard of BSNL services to not to respond to the customer grievances so easily.
My phone is also having disturbance in the line and I complaint it 3 times, till now no action has been taken. I've sent many reminders also.
Every time I call them they will say that it will be rectified today, but that day never comes.
I faced many problems even for getting a new connection. After I applied for the connection, I visited BSNL office several times so that my application can be provisioned. Even after visiting the office several times I got the connection after 20 days.
My friends used to tell me to not to go for BSNL connection, but I went for it and now I'm regretting it.
Their quality of service is very poor.

Landline[protected] is getting distrubance in voice. This gives me slow connection to the broadband. i have veberally mentioned to the concerned authority but no proper service. kindly look in this matter at the earliest

Hi

My number is [protected]. which is a prepaid BSNL connection in lucknow.

There is some music station subscription activated on my number for which I am charged Rs. 19 monthly . Please deactivate it as soon as possible.

Thanks
Hemant Singh
Jal sansthan aish bagh Lucknow

my number is [protected] which is prepaid BSNL connection .there is some music station subscription activated on my mobile for which i am charged 30 Rs monthly. please deactivate this subscription as soon as possible...

To me also in a pre paid connection of [protected] music station subscription Rs.19 has been deducted periodically which i want to quit through many ways as per the guidance of customer care services that came in vain. will this bsnl department take care of this and rectify? Is it not one of the way of taking money from one's pocket ?

Hi

My number is [protected] which is a prepaid BSNL connection in
Bangalore-40.

There is some BSNL Tone and cricket score news subscription activated on my number for which I am charged Rs. 5/- weekly each . Please deactivate it as soon as possible.

Thanks

lakshmi

Hi

My number is [protected] which is a prepaid BSNL connection in
Bangalore-40.

There is some BSNL Tone and cricket score news subscription activated on my number for which I am charged Rs. 5/- weekly each . Please deactivate it as soon as possible.

Thanks

lakshmi

To deactivate Music Station service, dial 12630033. You will get the IVRS. Press 4, and then at the next prompt, press 5. Hooray! You are deactivated from this stupid, extortionate, service of BSNL.

Note that this is a toll-free number. So all of you keep dialing and tell all your friends to keep dialing this number to get some of your own back on BSNL.

Down with BSNL!

For other services, the procedure to deactivate is available in http://www.vas.bsnl.co.in/mobile_radio.jsp

Down with BSNL!

my number is [protected] which is prepaid BSNL connection .there is some music station subscription activated on my mobile without my consent for which i am charged 30 Rs monthly. please deactivate this subscription as soon as possible.

Neelambaram M

my number is [protected] which is prepaid BSNL connection .there is some music station subscription activated on my mobile without my consent for which i am charged rs.7 on every friday. please deactivate this subscription as soon as possible.

Please take action as soon as

no dail tone on my phone[protected] from past few weeks.

please do the needfull as soon as possible.

Regards,
Radhe Prasad

My BSNL landline phone is Dead for last 15 days .That is also connected to Broadband.Two-Three times I have made complaint but there is no response from BSNL, they are not attending the phone. I am trying every day but nobody is attending the phone.These are the no. where I am making call but nobody is responding please help me what to do.my complain no. is 51.Really worst Service from BSNL
[protected],[protected],[protected], [protected]

My BSNL landline is dead from past few weeks.. No dial tone. I have raised the complaint many times but no action is taken till today. When i call to the customer care, they asked me to register complaint online.. There was no response after that and i called the customer care again, then they are saying they cannot view that registered complaint. But still they are not ready to register a new complaint.

Dear Sir,
This is to inform you that my telephone is not working from last four days and my telepnone no is 24617930 which is located at mylapore, chennai.please arrange it because I have facing lots of problem.
Thank you,

My Address
No.12/2 new street,
mylapore,
chennai-4

dear sir :
this is to inform you that my teephone is not working from last 20 ays and my telephone no is [protected] wich is located at manjeswer in kerala district kasaragod. sir i have complainted so many times on 198 but there is no any good response from the exchange office or authority.becose iam pacing too much problems. sir i hope you will concider this problem very soon. thank you very much.

BSNL — land line dead from 8 days

my land line phone r dead from 8 dys ago i have complain many
time in bsnl office but i dont recevie any type of copration
please sumbit my complain on head department of bsnl
my bussnise r iffected from 8 days.....

Please I Don't want any call & any SMS

Please Don't any Compny call & SMS so please Do not Disturb me

Please bar SMS coming to my mobile no. [protected] especially from BT57007 BT55888, BA 54000, and BT 57007 and other advertising agents

Please our request for DNB

brother,
Pleas complaint custormer care and ask for docket(complaint registration) number,
wait for 7 days and then complaint Nodal athority of your operator, then complain Appelet athority
NOTE: No use in writing anything on website like this. your operator may not even know website like this.

Please not sent your any massage own my [protected] no

please BAR sms coming to my no[protected] from BT-55888, BT-57007, and other advertising companies.

i am holding this no more than 5 years! i request you to do the needful INSTANTLY.

Please bar SMS coming to my mobile no. [protected] especially from BT57007 BT55888, BA 54000, and BT 57007 and other advertising agents.

Please bar SMS coming to my mobile no. [protected] especially from BV-58877, BV-57777, BV-126300, BV-12555, BV-53030, BV-58558 and other advertising agents.

Please bar SMS coming to my mobile no. [protected] especially from BV-58877, BV-57777, BV-126300, BV-12555, BV-53030, BV-58558 and other advertising agents.

Please bar SMS coming to my mobile no. [protected] especially from BV-58877, BV-57777, BV-126300, BV-12555, BV-53030, BV-58558 and other advertising agents.
Its really disgusting.
If it is not stopped within two/three days, I will approach the consumer forum.
Dr. M. Mohanty,
S-4/87,
Niladrivihar, Bhubaneswar

Please not sent your any massage own my [protected] no

Please bar SMS coming to my mobile no. [protected] especially from BV-58877, BV-57777, BV-126300, BV-12555, BV-53030, BV-58558 and other advertising agents.

Please Don't any Compny call & SMS so please Do not Disturb me-[protected]

Please bar SMS coming to my mobile no. [protected] especially from BT57007 BT55888, BA 54000, and BT 57007 and other advertising agents.

Several anonymous messages are received in my mobile [protected] every frequently from BT-55888 and some other numbers like 59595/54000/59545/55666. I request please, to stop such messages being passed to me with immediate effect.

Thanking you,

Y/s
Kesavan M.K.

Please bar SMS coming to my mobile no. [protected] especially from BT-57007, 59595/54000/59545/55666 BT5588, BA5400, and BT57007, other advertising agents.


Thanking you
Govindaraj S

Please bar SMS coming to my mobile especially from BT-57007, 59595/54000/59545/55666 BT5588, BA5400, and BT57007, other advertising agents.
for chat messenger they taken 30 rupees. so pls help me to deactivate chat messenger

Please bar SMS coming to my mobile no. [protected] especially from BV-58877, BV-55678, BV-55666, BV-56700, BV-57777, BV-126300, BV-12555, BV-53030, BV-58558 and other advertising agents.

bsnl service is the worst service i have ever experienced.it donot gives the network when required.but always some stupid messages. dont reply this. this is the way to earn money. i dont understand that some people can think such type of questions for making fool the others.

Please bar SMS coming to my mobile no. [protected] especially from BT-57007, 59595/54000/59545/55666 BT5588, BA5400, and BT57007, other advertising agents.

I THINK THESE PEOPLE ARE MAD AND ARE VERY MUCH DISTURBED AND SO FEEL HAPPY WHEN THEY DISTURB OTHERS BY SENDING UNWANTED MESSAGES. OUR LEGAL SIDE IS VERY POOR IN THIS MATTER. I GET A LOT OF MESSAGES FROM BV-55888 AND I AM SURE THIS IS ONE OF THE PART OF BSNL TO EARN SOME EXTRA BUCKS BY CHEATING ITS USERS. BEWARE O[censored]SING BSNL CONNECTION.

Please bar SMS coming to my mobile phone [protected] from+[protected]

Hai I use to check my usage on bbsrvice.bsnl.in But Recently I cant check my usage.When I go to the site it appears as follows"
Not Found

The requested URL /wps/portal was not found on this server.
IBM_HTTP_Server Server at bbservice.bsnl.in Port 80"

Please Anyone can help me !!!!!!!!!!

Hai I use to check my usage on bbsrvice.bsnl.in But Recently I cant check my usage.When I go to the site it appears as follows"
Not Found

The requested URL /wps/portal was not found on this server.
IBM_HTTP_Server Server at bbservice.bsnl.in Port 80"

Please Anyone can help me !!!!!!!!!!

I am not able to open my bsnl broad band usage.so please help me out as early as possible..

wat is this i sant see my usages detail. how to i check it

sir,

i have an account in bsnl broadband for 250 plan which is 1 gb free / month.. For the past 2 and half months i have not able to view my account usage since after logging, if i click to any service, it immediately gets logged out . I have an account in www.dataone.in...Again for the past two months my usage bill came with a hefty amount. I don't know what to do. If this continues i'll surrender the service. Please help.

regards,
SARBOJIT BANERJEE

dear sir i can not chek my bsnl broadband usage some problam o[censored]ser id and password sir can u send me my user id and password on my mail id [protected]@rediffmail.com sir my phone no is [protected] mo jakir haji harun isani digras

irtel broadband.now have put myself in unnecerily charges of Rs500/-+tax, the modem and other equepment are my own and Ihave not fot anything extra from the Bsnl. Sir please refund the amount.Rajkumarnegi house no 2190 Sec 21C Chandigarh. dated 22/09/2009

my bill this month has come -4000/- by which i disagree.suggest, what to do ?

From:
DR ARUP KUMAR BORAH
We are family holder and from this week we r getting blank call on our landline using slang words we tried to findout the phone no from which this all call are coming they didnt told so please help me out.

Mob No [protected]
Landline No : 2360084

BSNL/Broadband. — Refund of modem charge,March&April broadband charges and bill revision upto August2009-Regardig

From,
R.Govindharajan,
Junior Engineer/TNEB,
1/1358,Officers’ quarters,
Kadamparai Power House,
AliyarNagar Post-642101.

To,
The Divisional Engineer,
BSNL,
Pollachi.

Sir,

SUB:-BSNL-Broad Band connection-Grievances yet to be
settled-Regarding.

REF:-1) Dinamalal quarter page AdvertisementDt.3.3.09.
2) My representation to JTO dt.5.3.2009.
3) My representation to CRM account nodel officer(Public
Grievance)o/o PGM/Coimbatore&
Copy to JTO/Valparai dt.23.4.2009.
4) My representation to PGM/Coimbatore dt.2.5.09.
5) AO/Pollachi reply to me dt:-5.5.2009
6) My representation to AO/Pollachi& SDO/Valparai dt:2.7.2009.
7) My E-mail to PGM dt:- 29.7.2009.
8) PGM e-mail reply to me dt.29.7.2009.
9) DE/R/Pollachi’s reply to me dt.10.8.2009.
10) My thanks E mail Reply to PGM dt12.8.2009.
11) My fax to CPRO/Chennai &oral Representation over
phone 12727 to CPRO/Chennai.during 7/09.
12) My E-mail to PGM/Coimbatore dt 10.9.2009.
13) PGM/CBT e-mail reply to me dt.10.9.2009.

I wish to express my sincere thanks to the PGM/Coimbatore, Divisional Engineer/rural/Pollachi and AO/Pollachi for responding my grievance letters.

I would like to inform you that the various grievances which have been mentioned in my above letters. But at the same time important grievances not mentioned in the replies except PLAN 150 (applicable to rural) changing.
Now I feel it is necessary to submit my long pending grievances again as follows:
1)Refund of Modem charges (Rs:1600/-) ,since no modem charges for rural bb connection.
2)Refund of broad band rent for the month of March & April/2009, since bb connection was effected actually on 15.5.2009
3)Refund of difference in fixed charges between present PLAN 250 and Plan 150 (for rural) after changing the PLAN as requested by my letter datd 5.3.2009.

Kadamparai,Attakatti,Sholaiyar Power House I &II.and Novamalai are located remotely away from Valparai around 20KM to 50KM distances. These places are surrounded by thick forest with wild animals. Particularly Kadamparai has only around 35 telephone connections and very few bb connections. A telephone exchange is also available at Kadamparai separately.

We, only the TNEB employees and their family members are staying in these hard places with tough climate conditions for generating electricity.
Hence, by considering the above genuine reasons and as advertised in the Dinamalar dated 3. 3.2009 by BSNL Coimbatore, the above places may be treated as RURAL and concessions declared for rural by the BSNL may be extended.

It is also requested to give suitable direction on my long pending grievances as early as possible without delay please.

Thanking You Sir,

Kadamparai Yours Sincerely,
31.8.2009/11.9.2009.

sd(R.GOVINDHARAJAN)

Copy sent to SDO/Valparai.
Copy sent to PGM/Coimbatore.
Fax sent to CPRO/Chennai[protected] dt 11.9.2009.

we asked for unlimited broadband connection in pollachi after one month only the landline phone is connected till now now we don't get broad band connection

BSNL/Broadband — Refund of modem charage7other etc-Regarding

From,
R.Govindharajan,
Junior Engineer/TNEB,
1/1358,Officers’ quarters,
Kadamparai Power House,
AliyarNagar Post-642101.

To,
The Divisional Engineer,
BSNL,
Pollachi.

Sir,

SUB:-BSNL-Broad Band connection-Grievances yet to be
settled-Regarding.

REF:-1) Dinamalal quarter page AdvertisementDt.3.3.09.
2) My representation to JTO dt.5.3.2009.
3) My representation to CRM account nodel officer(Public
Grievance)o/o PGM/Coimbatore&
Copy to JTO/Valparai dt.23.4.2009.
4) My representation to PGM/Coimbatore dt.2.5.09.
5) AO/Pollachi reply to me dt:-5.5.2009
6) My representation to AO/Pollachi& SDO/Valparai dt:2.7.2009.
7) My E-mail to PGM dt:- 29.7.2009.
8) PGM e-mail reply to me dt.29.7.2009.
9) DE/R/Pollachi’s reply to me dt.10.8.2009.
10) My thanks E mail Reply to PGM dt12.8.2009.
11) My fax to CPRO/Chennai &oral Representation over
phone 12727 to CPRO/Chennai.during 7/09.
12) My E-mail to PGM/Coimbatore dt 10.9.2009.
13) PGM/CBT e-mail reply to me dt.10.9.2009.

I wish to express my sincere thanks to the PGM/Coimbatore, Divisional Engineer/rural/Pollachi and AO/Pollachi for responding my grievance letters.

I would like to inform you that the various grievances which have been mentioned in my above letters. But at the same time important grievances not mentioned in the replies except PLAN 150 (applicable to rural) changing.
Now I feel it is necessary to submit my long pending grievances again as follows:
1)Refund of Modem charges (Rs:1600/-) ,since no modem charges for rural bb connection.
2)Refund of broad band rent for the month of March & April/2009, since bb connection was effected actually on 15.5.2009
3)Refund of difference in fixed charges between present PLAN 250 and Plan 150 (for rural) after changing the PLAN as requested by my letter datd 5.3.2009.

Kadamparai,Attakatti,Sholaiyar Power House I &II.and Novamalai are located remotely away from Valparai around 20KM to 50KM distances. These places are surrounded by thick forest with wild animals. Particularly Kadamparai has only around 35 telephone connections and very few bb connections. A telephone exchange is also available at Kadamparai separately.

We, only the TNEB employees and their family members are staying in these hard places with tough climate conditions for generating electricity.
Hence, by considering the above genuine reasons and as advertised in the Dinamalar dated 3. 3.2009 by BSNL Coimbatore, the above places may be treated as RURAL and concessions declared for rural by the BSNL may be extended.

It is also requested to give suitable direction on my long pending grievances as early as possible without delay please.

Thanking You Sir,

Kadamparai Yours Sincerely,
31.8.2009/11.9.2009.

sd(R.GOVINDHARAJAN)

Copy sent to SDO/Valparai.
Copy sent to PGM/Coimbatore.
Fax sent to CPRO/Chennai[protected] dt 11.9.2009.

i have lost my potal id

i ve lost my portal id and password. and i wud like to know about my plan as i changed my plan last month

i want to know portal id and password

i want to know portal id and password

please advice my portal id to check my usage. (i forgot it) sorry! also guide me how to check usage.

thanks

Plz do send my portal password to my mail id- [protected]@gmail.com...

hello sir,
i am using Bsnl broadband plan 500c since last year.i want to my portal id.
please email me my portal id.
my contact number is[protected]

Sir ,

I am from Goa, Maharastra Telecom circle
Sir I forgot my portal Id which was given to me ,so i searched internet to get it and found hotlines to get and
I tried no.1957 ,[protected],198 and also tried 1500 . The first number didnot respond even though it is computer simulation .The second number only gives information about BSNL broadband and is not natural
interactive and hence i could not get the details .So I tried 1500 ,they connected me to customer service officer and he gave me two numbers for Goa[protected] but when I contacted they too are not responding any hour of the day.So I have being following them for 8 days now.

When I googled I came across CosumerComplains and after reading the blogs and other complains ,Icme across the blogger "essbebe" who said to give email to ConsumerComplain.

Sir can you help me get my Portal id.

Thank you in advance for providing such a platform

want to know my portal id & password so that I can check my broadband usage details.
please mail me my portal id & password.
my phone no. is[protected]

i forgotten my portal id kindly emailme or message to my mobile immediately my mobile no. is [protected]
my land line (broadband 500c) is[protected]
best regards
m.swaminathan

my telephone no is [protected] plz send me my Network id to my email address

Bbservice.BSNL.in — some services not opening

in my connection i am unable to open bbservice.bsnl.in so plz rectify my problem...
i am not unable to see my account and usage so please rectify

i am not able to view my usage details..the portal bbservice.bsnl.in is not opening..even there is no field to enter my portal id and password..i have entered the username and password with which i will connect to my broad band connection..but i am getting the msg as invalid user name and password..mai kya karoo

Bbservice.BSNL.in — usage details

i am not able to get the usage details by using bbservice.bsnl.in web site
let me know the exact web site so that ican get my esage details.

ysr prasad
phone no : [protected]

Bbservice.BSNL.in — unable to open bbservice.bsnl.in

Sir,
Am using bsnl bb from past 1 week, my plan is 500. Today I just wanted to check my usage details but unfortunately the site did not respond. So you please consider my complain and make this problem resolved as soon as possible. am waiting for your reply of solving the problem. Please sir do as soon as possible.

Thanking You
Murali...

bbservice.bsnl.in is not opening at all. how can i trace my usage details.
please look into this matter urgently.

I cannot view my usage details on bbservice.bsnl.in, what to do and to whom shall I contact? can any one provide the email ID of the concerned so that I can tell my problem?

Sir,
Am using bsnl bb from past 2 months, my plan is 500. Today I just wanted to check my usage details but unfortunately the site did not respond. So you please consider my complain and make this problem resolved as soon as possible. am waiting for your reply of solving the problem. Please sir do as soon as possible.
Regards,
Kesiya Kurian

how can we check the details of the bills ???

how can we check the details of the bills ? plz. inform us as soos as posible.