Bharat Sanchar Nigam [BSNL] Complaints & Reviews

SIR/MADAM
I AM A POST PAID CUSTOMER IN 225 PLAN AND GPRS 199PLAN. MY COMPLAINT IS SLOW SPEED GPRS I COMPLAINED SO MANY OFFICERS IN BSNL BUT NOBODY TAKES INTEREST TO SLOVE MY PROBLEM PROPERLY MY DATA DOWNLOAD SPEED IS 1.5 KBPS SOME TIME IT WILL COME 3 KBPS BUT RARELY
THEY KNOW SOME PROBLEM IS RUNNING IN GPRS BUT NOBODY TO RECTIFY CLEARLY
STILL I AM WAITING SOMEBODY WILL HEAR MY REQUEST MY PLACE IS VARANAD IN CHERTHALA SECTION
THANKING YOU

SIR, THERE IS WAP SERVICE WHICH HAS STARTED BY OWN ON MY CELLPHONE [protected] FROM 58888 AND AFTER REPEATED REQUEST TO CUSTOMER CARE THEY ARE NOT STOPPING IT MOREOVER AS PER THERE DIRECTIONS I AM SENDING SMS TO 58888 FOR UNSUBSCRIBE BUT EVERY TIME THERE IS DEDUCTION OF Rs. 1.50/- BUT NO ACTION IS TAKEN TO STOP AND EVERY TIME THERE IS DEDUCTION OF MY AMOUNT. REQUEST TO STOP THIS SERVICES WITH IMMEDIATLY EFFECT.

my prepaid cell no is [protected]. I do not want ring tone. BNSL is telling how to cancel it. Can BSNL cancel it

when i use internet of bsnl, it is too slow and take near two minutes to open a web site.

Dear Sir,
This is Manas Pattanaik from Bhubaneswar, We used BSNL land line from last 10 years. Recently we used the BSNL land line no[protected]. Now we have shifted our residence on June 04th 2009. On 15th June 2009 we deposited the form for shifting the Land Line to our new address. One month passed Land Line was not shifted, then I follow up with concern JTO Mr. Pradhan ([protected]) of BJB Nags Exchange about shifting. Every time he told we will do it within 2-3 days but nothing happened for another 15 days. His reply was, we have to laying cable & our contractor is not free to do this. Then I contact SDO Mr. Padhi, he told the same thing but give a sugestion to use a WLL until the Land Line is connected. After 10 days of deposited the form of WLL we got the WLL phone. But on Aug 17th that WLL phone outgoing is barred. Till that day we did not received the bill at all, for this again I contact JTO Mr. Pradhan, he told nothing to worry we will connect the Land Line. After few days cable was laid upto our residence wall where we have the point without connection. Then for connection of Land Line I regularly follow up with Mr. Pradhan, every time his answar was we will do it tomorrow dut his tomorrow is never comes. Then on 22nd Sep 2009 I met with SDO Mr. Padhi at his Office & he assure that any how Land Line will be connect on 24th Sep 2009 that means today. Today nothing is happened, so I went to BSNL Office to meet Mr. Padhi but he was not in the Office, so I met JTO Mr. Pradhan again he told me the same thing that they will do it tomorrow. For this reason only I mail today to solve this problem.

The telephone is in the name of Sarat Chandra Pattanaik my Father who is retired Sate Govt. Officer. Telephone no is[protected] I also plan to take BSNL Broadband after shifting the Land Line but due to this attitude of BSNL Officers I think not to take BSNL Broad Band at all.

Now I think due to this attitude of BSNL officers lots of people prefer to use other company's Land Line or Mobile Phone. I am also using BSNL post Paid Mobile for last 8 years & I am satisfied with this.

Your early respone is awaited.

Thanks & Regards
Manas Ranjan Pattanaik
Plot no -58, road No - 3,
Gangotri Nagar,
Sishupal Gargh
Bhubaneswar - 751002
Mobile – [protected]

Activate DND is of no use.I activated it many times by START DND, still i am receiving the sms.
so, i myself did PDNC through http://pdnc.bsnl.co.in/registerPhnNoforDNC.aspx
This is also not working.
<snap>
Phone Number Registration Date Status - BSNL(PDNC) Status - NDNC
[protected] 9/8/2009 12:05:24 PM Registered Data not sent to NDNC yet


Now i am fed up with this. Thinking abut changing bsnl to some effective service provider.

Sir,

I have a BSNL Prepaid Connection with Mobile No. [protected] from Dehradun Exachge. The caller tune service was activated on above mentioned No. The caller tune service activate in my no without any prior information. Rupees 37.00/- were dededucted for the same. I tried every possible measure thorugh phone and SMS to get this serivce deactivate but did not get any positive response from your customer care executive. I therefore request you to kindly prompt action from your side on my complaint. Kindly deactivate the caller tune service and refund Rs 37.00/- which was deducted from my account as soon early. I will be greatly obliged.


Required details are mentioned below.

My connection - Mr Manoj Kumar
Mob. No. :- [protected]
BSNL Compliant No. : H[protected] and 6010197


yours truly

Manoj Kumar

My Telephon number is[protected]. My Broadband Internet connection doesnt work most of the times and it has been totally dead since Last 2 weeks, My Numerous complaints to the the BSNL customer service has not helped in anyways. Everytime I call up the Customer service center am provided with a Ticket Number and am really Interested in knowing if anybody really works on those Ticket numbers. It is very annoying to know that the BSNL is not able to restore my internet connection since last 2 weeks instead of it being a very minor problem

Shim card lost. Kindly dont send the bills against the No.[protected] and cancel the number.

Dear Sir,

We have existing BSNL land with Tel No[protected], at H.No 13-6-434/D/64, Jyothi Nagar, Golconda post ,Hyd -8, .We had a fecility of caller identification for the last 7-8 years. Now it is not working and there is a problem in the instrument also.Please restore is immediately.

D.Uma devi,
Mobile : [protected].
H.No 13-6-434/D/64,Jyothi Nagar
Hyderabad-500 008
Land line BSNL:[protected].

To the Accounts Officer,

Please note that we have paid payment against your bills up to date of August 2009 for our Telephone No.22434406. Since our landline has been temporarily taken out of service from your end. Please re-check and give back us the service as much as earlier.

Thanking you and revert back.

Sri Dhanalaxmi

I took a broadband connection , I am residing at Chrompet Chennai, I opted for 500 C+,
I was shocked to recieve my first bill , which mounted to Rs 4906 , inspite of own modem,
Though under the plan 500 C+, I cannot surf 24 hrs the internet. So my usage came to around Rs 3100 apart from this they have charged monthly rent for my first 20 days broadband usage 11nth Aug to 31st Aug, Other charges Rs 400.
So , apart from usage , we have to pay monthly rent for broadband, this is I was not aware .
No proper explanation or guidance for choosing plan

To
The district telephone officer
Civil lines kothi road, satna [mp]
Subject: - BSNL broadband service Internet is not running well
Sir, I do a broadband connection to my telephone no.[protected],deposit.
Dt.15.06.09/Demand note no. 15038, Add Price for Modem 1000/=, Installa tion charge 250/=, Tax 31/= Total 1281/=.
This service is start in month JULY. This service is running well, sum time but give problem. The main problem is error to connect and link failure.
I do a complain to sitting in Satna’s officer, they say to me “Your computer and lann is defective. I properly check to my computer to service center, he completely OK.
One major problem to my computer in date of 15.08.2009, he not operates properly. He running only 10 or 15 minute. Always link failure and error connection is main problem.
I do complain to BSNL call center 1500. Do a complain no. [1] 3424685 dt. 25.07.2009 complain no. [2] 3531988 dt. 28.08.2009 complain no. [3] 3580449 Dt. 05.09.2009.
The call centers men and sum officers do a phone call and tell,”your connection repair shortly. They call me phone no. [protected] / 2540022 / 2730164, to say your complain repair shortly. After sum time dt. 03.09.2009 sum officer of BSNL Satna Mr. Tulsiram, Mr. Rajesh Tantuway, and Mr. AK Singh is coming. They all repair connection. After repair he runs. In evening the connection is OFF .
Mr. Rajesh Tantuway, and Mr. AK Singh is coming also Dt.10.09.2009 and repair. He running properly but Dt 13.09.2009 the service is break. In Dt. 13.09.2009 & 15.09.2009 the service is totally off line.
I do write complain for error connection Dt. 24.09.2009. He realize a bill No. 53743468 Dt. 03.08.2009, Rs 1536/=. I give a written complain for higher bill correction.
So I tell to higher BSNL authority, the broadband ant Internet is not run properly too. How they give a high bill. The broadband is not running and not giving proper service? This is a major default of service.
So please disconnect to my broadband, replace my Rs.1281/= and do zero bill no. 53743468 Dt. 03.08.2009, Rs 1536/= and disconnect my telephone no . 0s[protected] and replace my security deposits.
The BSNL broadband service is very poor and this poor and mind disturbing. This bad and worst service gives me to disconnecting all service of BSNL.
I am so frosted and do all above.


Date: 20.09.2009 Keshav Prasad Gupta
C/O Ashok Kumagupta
Near railway station, Sabjimandi
JAITWARA Distt Satna [M.P.]
Phone [protected]

Sir, I am 20 years old customer of bsnl. Since last three months I took your broadband (home plan) but it is very shameful that it is not working properly, I have complaint regarding this more than 50 times to S.D.O (B.L Rajput) transport nagar, Agra. but that person never takes any decision nor resolve the complaint and says B.S.N.L works like this and talks loudly and says stop ur connection it is good for u. I am having the complaint numbers for proofs. pls take urgent step to make ur department prestige and transfer such officers who r useless

Dear Sir,

On 22.08.09 I had attempted online recharge of my mobile No.[protected] through www.bsnl.co.in at 10.40 pm wherein the 1st two attempts of recharge with Rs 220.00 & Rs 330.00 had failed but the amount as debited from my account. The amount of Rs 330.00 was credited to my account on 24.08.09 but even after lodging a complaint with the Customer Care I am yet to receive the refund of Rs 330.00 till date.

when i insert my Sim into my mobile, it's not switching on i mean it,s dead
but when i insert other Sims its working fine. what,s the reason for that

Dear friends,

I had taken unfortunately BSNL broadband connection, when i shifted my room in same area , after that i have given complain on 16th june 2009 .
Still i am not getting conection, i have given complain so many time , still they are not listening , other than this they are behaving rudly as don't argue also telling as go and do what ever your wish.(Head officer of BSNL Mangalore, Branch Kavoor).

If we will get service then will we take BSNL connection further ?


Please do some action for it ,if possible,

Thanks,
-Amar

sir iam rakesh from calicut. My lndline number is [protected]. Consumer numberis 4669706. Billing adress is OP2/148. Meleparol, puthur po, 673572. My landline's voice not clear.i know this is cable fault. I wants urgently resolution. My contact number is [protected], [protected]

My number is [protected] which is a prepaid BSNL connection .

There is some music station subscription activated on my number for which I am charged Rs. 19 monthly . Please deactivate it as soon as possible.

Please Last few weeks back also dead Now againgetting proble Where to report take action what the proceeder steps please

My tele No 2851 3741