Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My phone no. [protected], Haryana no., still faces the roaming in Chandigarh.
There is no hearing from BSNL coustmer care side.
Plz. take the effactive steps.

my dataone connection was irregular since beginning. Since December, 2008 till today I have not been able to connect to the internet. In Oct., 2008 I went to our SDO( Internet) at Panbazar office of BSNL @ Guwahati (Name- Mr.Sarma) who after checking told me that my telephone(Land line)no.[protected] is not fit for Dataone and he assured me to take action.He further told me to meet Mr. Deb/ Dey who is SDO (T) in my zone.I could not meet him on two occassions due to his absence.Till today it is not resolved. But every month I am paying Rs.500 being the minimum amount without any use. Many time The phone line is disconnected due to default in payment.But I am regularly paying. For last one month the phoneline remained dead. Today I went again to the office. the concerned officers were absent(Mr.Sarma and Mondal). from office one person enquired about my problem from another officer and told me that my line is having an EARTHING(?) problem. He suggested to lodge complaint which I did.
Now my querry is - will I get the connection back? when? I want refund of my money with interest for the dataone charges service of which could not be provided. Is there any record with BSNL System to let me know the days on which the phone line and Dataone were not available.
Should I go to consumer Readdress Forum?

Hai I use to check my usage on bbsrvice.bsnl.in But Recently I cant check my usage.When I go to the site it appears as follows"
Not Found

The requested URL /wps/portal was not found on this server.
IBM_HTTP_Server Server at bbservice.bsnl.in Port 80"

Please Anyone can help me !!!!!!!!!!

Dear Sir / Madam,

I have already surrender my CDMA Data Card No. [protected] (Account no.[protected] on 9th May 2009 at your authorized center M/s HILTAKE ELECTRONICS PVT. LTD. which was disconnected on 6th June'09. (Also Letter submitted to Telephone Bhavan for disconnection is attached herewith).

I paid all the due bills amount. But till date account is not settled by you also my security deposit is refunded to me although 3 months over.

So, you are requested to settle my account and refund my security deposit as soon as possible. Please do the needful.


Regards,
Amalendu Das
Ph. +91-[protected]

sir my moble phone no is [protected]. wap.mauj.com unnessary subscription activated. please disactivated

i brought one bsnl evdo data card from my nearest bsnl office (KOLLKATTA-UTTARPARRA),But i having to much problems in taking speed of data card i get downloading speed upto 7 kbps and browsing speea upto 146kbps, so kindly solve my problems that i can satisfied with using your company data card.

my c top up card(prepaid) had validity till3rd sept and i recharged it on 2nd sept itself but the sim's validity is still not extended.now i m not able to recharge with the help of this sim.so pls solve the problem as soon as possible

Hello....

Im residing in Selairuy, Chennai. When i contacted the Selaiyur Bsnl telephone office ofr new landline connection, they refused to accept my application form and said "no new connection can be given to my area". i was shocked to hear these words from the officials there.

Pl i request you to take necessary action against them and provide me new landline connection with broadband.

R/Sir,
Last month I recharge Rs. 149 on channel top-up system . Then my life time validity finished on that time but only 04 days validity period extend. Therefore this week ( 01st or 02nd Sept) I recharge Rs. 112 voucher but no validity period get in on my mobile number and my lifetime validity is not mentioned. Please tell me my life time validity is expired ! yes or not?

Hi,
My land line no is 23501385 and it is on my dad's name Ganpatlal prajapat. The instrument which we were using stopped functioning, and i had complained for the same, when i had gone to get it replaced they told that they don't have the new phone stocks, i can come and collect new by next week and meanline they gave me some very old phone. After a week i had gone to collect the phone for that they again said no stocks next week. When i just got down a man from bsnl told give me 500rs i will get you new phone. I said why should i pay, for that he said then you will never get new phone how many times you come here...
I just want to make a point here that is BSNL soo corrupted ?????
Pls can you ask them to replace the landline with new instrument.

Consumer No: [protected]
Telephone No: 25513316


I have submitted application for BSNL Landline line transfer from in June and i was informed that BSNL can’t provide connection in Ashiyana Park 2.

When i checked with my neighbors they are already having a BSNL connection.

How can BSNL office say that one side of the road they can provide connection and not other??

My telephone no. 2765702 at H-330, Govindpuram, Ghaziabad is not working since last one month. I have lodged complaints repeteadely in Govindpuram Exchange. Ihave also met authorities at Govindpuram Exchange. But there is not responce from BSNL, Govindpuram, Gzb.

Awareness: ALL WELL WISHERS, MEMBERS- Yahoo Human Right Groups, DIF, NGOs, Govt. and other Offices etc. are requested not to use E-mail ID <[protected]@dataone.in> henceforth to contact Chinmay Kar


SPLENDOR CASE NO. 01/09
BEING TOTALLY DISSATISFIED WITH SERVICES & ATTITUTE OF BSNL-KOL
IT HAS BEEN DECIDED NOT TO USE DATAONE E-MAIL OF BSNL - C.KAR


Data one E-mail I.D. [protected]@dataone.com started disturbing in sending mails right from the beginning i.e. July '07. Sending mails through this I.D become uncertain. I had to use other mail I.Ds for my confirmed communications. The entire difficulties in sending mails from time to time in uncertain manners were brought to the notice of BSNL vide Portal Registrations noted below with a request to inform me whether I have any operational fault or it is system fault of BSNL

1). 16.08.08 - QBBENW51219, 2). 21.08.08 - QBBENW51589, 3). 01.09.08 - QBBENW52422, 4). 03.09.08 - QBBENW52583, 5). 08.09.08 - QBBENW52847, 6). 11.09.08 - QBBENW53035, 7). 15.09.08 - QBBENW53286, 8). 24.09.08 - QBBENW53836, 9). 05.10.08 - QBBENW54533, 10). 30.10.08 - QBBENW55936 &
11). 09.12.08 - QBBENW8388 - On 05-08-09 Tech Secy of CGM informed that " Our staff/vendor visited your premises on 17.06.09.E-mail sent from your computer was found perfectly O.K." Yes a 'VENDOR" i.e. lessee's sub leased employee attended and somehow could able to send a mail somehow which is claimed to be O.K. Situation stands same as before. Even interference by CGM / Kol & CMD / BSNL could not solve the problem.

Avail E-mail IDs: [protected]@yahoo.co.in

[protected]@gawab.com

Refer complaint number H[protected] dated 26 Aug 09(Executive-Mr. Saurau) which was being reforwarded on 28 Aug 09 at 1308 h. My mobile number is [protected].

I had subscribed "WAP model of the day" services from BSNL on GPRS on 25th of July 09, the subscription charges were Rs.30 per month and daily i used to get hot model of the day photos by 58888 (push up message). I received a message on 23rd of Aug 09 "your sub model of the day will be renewed on 25 aug 09. To unsub click here - http://203.199.70.160/site/t.jsp?i=744".

The URL is not opening on my mobile even after having full network and sufficient balance. The same URL is opening on other mobiles but after inserting my SIM, the mobile does'nt repond.

I had already done verbal complaints with customer support centre and visited nearest BSNL exchange office but in vain. Also, i have sent help messages to 58888 and posted queries according to their format but i didnt succeed. The subscription automatically get renewed on 25th of every month and 30 rupees are deducted. I want to stop this service but till now my every effort has been unfruitful.

Now, i am left with no option but to go to District Consumer Forum. Take it as my intimation to you in this regard and i will wait for five more days before i move to the District Consumer Forum.

Good Afternoon my name is Raminder Kaur . my number is [protected] i had purchase that number from BSNL Dealer Neena Jaggi but due to dealer mistake she submit wrong ID Proof my . I have also communicate with my dealer but she give me no response. Now my No is working Balwant Singh Identity (+[protected]. now i dont knw whrz my id proof is working. when i take sim they didn't done any verification.
i just wanna change my identity. from the last 5days im facing so many problems.
thanking you

On June' 2009 I have requested in prescribed form for transfer of landline No.[protected] from Flat-203,SS Pavilion,Shilpa Park,Hyderabad-500032 to Flat No - 101,Plot No-38,39,40,Green Habitate,Siri Enclave,Nizampet Road,Hyderabad-500072 has been submitted but till date no action has been taken to transfer the said landline telephone for which I am facing a lots of inconvenience. Therefore, your concerned department may kindly be requested to do the neeful forthwith.
Thanking you.

Mrinmoy Aich
Hyderabad,AP
India.

BROAD BAND PROCEEDING TO A ZERO SPEED TARGET
JULY'07=1500 kbps- NOV'08 = 450 kbps- JUNE'09= 60kbps- DEC'09=0 kbps?

BBST RECORDS OF PHONE NO.[protected]ID No.[protected]
Chinmay Kar / Kolkata



Recorded on[protected] at 06.50 P.M
BSNL BROADBAND SPEED TESTER


Your IP Address: 59.93.196.69

Your Current Bandwidth Reading: 66.50kbps
(Download Rate at 8.31 KB/sec)
28.8 kbps dial-up

33.6 kbps dial-up

53.3 kbps dial-up

56 kbps ISDN

66.5 kbps YOUR SPEED

128 kbps ISDN

256 kbps BROADBAND

384 kbps DSL

768 kbps DSL

1000 kbps DSL

1500 kbps DSL/T1/Cable Modem



2007- Road / Street and media advertised by BSNL "Avail High Speed Broad Band up to 2mMbps"

I was provided Broad Band connection on 04.07.2007 and used to get speed 1450 to 1550 kbps. Nov'08 onwards speed gradually started reducing which came down to approx. 450kbps.

June'09 onwards speed further came down to approx 190-200kbps in the morning as per chart recorded from BBST enclosed. Evening show not recorded so far will represent rather a very poor picture where
gets down to 60kbps speed

Thus it can be expected that BSNL will definitely achieve their target of '0' kbps speed very shortly even though some of BSNL special personal claims they maintain a HIGH speed of 256kbps. BSNL's own BBST record does not endorse their claims.

BSNL CO authority may like to challenge their own records alternately tacit silence on the issue will invite demand for reducing Broad Band charges proportionately.

Annexed: Statement as above
Chinmay Kar 01.09.09
[protected]@yahoo.co.in
[protected]@gawab.com


18.06.09 0913 / 0924 / [62.6kbps]
19.06.09 0924 / 0966 / [102.5kbps]
20.06.09 0966 / 1003 / [89.6kbps]
21.06.09 1003 / 1068 / [79.5kbps]
22.06.09 1068 / 1183 / [202.8]
23.06,09 1183 / 1251 / [875.20kbps]
24.06.09 1251 / 1322 / [232.0kbps]
25.06.09 1322 / 1451 / [214.13kbps]
26.06.09 1451 / 1596 / [116.0kbps ]
27.06.09 1596 / 1600 / [219.3kbps]
28.06.09 1600 / 1700 / [209.03kbps]
29.06.09 1700 / 1766 / [1500kbps DSL T1 /2 PM 239.5kbps]
30.06.09 1766 / 1803 / [61.40kbps]

**********************************************************************
JULY'09 [ I.P. 59.93.222.198 ]

01.07.09 0002 / 0045 / [221.2kbps]
02.07.09 0045 / 0079 / [198.1kbps] [I.P. 59.93.197.15]
03.07.09 0079 / 0129 / [237.2kbps] [I.P. 59.03.201.187]
04.07.09 0129 / 0141 / [1500kbps] [I.P. 59.93.211.243]
05.07.09 0141 / 0178 / [222.6] [I.P. 59.53.192.58]
06.07.09 0178 / 0198 / [236.4kbps] [I.P. 59.93.212.18]
07.07.09 0198 / 0217 / [163.6kbps] [I.P 59.93.162.41]
08.07.09 0217 / 0242 / [195.3kbps] [I.P. 59.93.162.12]
09.07.09 0242 / 0599 / [132.5kbps] [I.P. 59.93.255.6]
10.07.09 0599 / 0676 / [137.1kbps] [I.P. 59.93.206.209]
11.07.09 0676 / 0818 / [162.7kbps] [I.P. 59.93.192.99]
12.07.09 0818 / 0883 / [226.8kbps] [I.P.59.93.202.235]
13.07.09 0883 / 0950 / [205.8kbps] [I.P.59.93.247.37]
14.07.09 0950 / 1007 / [138.7kbps] [ I.P.59.93.244.39]
15.07.09 1007 / 1069 / [223.4kbps] [ I.P.59.93.222.117]
16.07.09 1069 / 1095 / [162.3kbps] [I.P.59.93.209.14]
17.07.09 1095 / 1179 / [123.6kbps] [I.P.59.93.200,75]
18.07.09 1179 / 1227 / [284.0kbps] [I.P.59.93.254.13]
19.07.09 1227 / 1272 / [72.1kbps] [I.P.59.93.255.202]
20.07.09 1272 / 1311 / [194.1kbps] [I.P.59.93.240.196]
21.07.09 1311 / 1407 / [193.9kbps] [I.P.59.93.241.23]
22.07.09 1407 / 1449 / [216.7kbps] [I.P.59.93.243.71]
23.07.09 1449 / 1533 / [253.6kbps] [I.P.59.93.247.70]
24.07.09 1533 / 1569 / [139.2kbps] [I.P.59.93.175.209]
25.07.09 1569 / 1597 / [233.0kbps] [59.93.247.156]
26.07.09 1597 / 1672 / [234.1kbps] [I.P.59.93.245.12]
27.07.09 1672 / 1735 / [235.7kbps] [I.P.59.93.196.53]
28.07.09 1735 / 1777 / [236.3kbps] [I.P.59.93.254.33]
29.07.09 1777 / 1828 / [178.7kbps] [ I.P.59.93.246.221]
30.07.09 1828 / 1851 / [225.4kbps] [I.P.59.93.215.252]
31.07.09 1851 / 1881 / [185.5kbps] [I.P.59.93.197.10]
******************************************************************
August'09
01.08.09 0003 / 0047 / [228.4kbps] [I.P.59.93.208.77]
02.08.09 0047 / 0083 / [109.2kbps] [I.P.59.93.202.167]
03.08.09 0083 / 0124 / [195.8kbps] [I.P.59.93.202.143]
04.08.09 0124 / 0178 / [225.9kbps] [I.P.59.93.242.45]
05.08.09 0178 / 0189 / [178.1kbps] [I.P.59.93.255.86]
06.08.09 0189 / 0271 / [209.3kbps] [I.P.59.93.207.167]
07.08.09 0271 / 0297 / [156.0kbps] [I.P.59.93.212.151]
08.08.09 0297 / 0337 / [238.5kbps] [IP.59.93.192.33]
09.08.09 0337 / 0401 / [203.7kbps] [I.P.59.93.218.133]
10.08.09 0401 / 0445 / [139.3kbps] [I.P.59.93.201.109]
11.08.09 0445 / 0522 / [192.5kbps] [I.P.59.93.200,189]
12.08.09 0522 / 0652 / [179.5kbps] [I.P.59.93.201.209]
13.08.09 0652 / 0708 / [224.9kbps] [I.P.59.93.197,210]
14.08.09 0708 / 0762 / [228.1kbps] [I.P.59.93.217.70]
15.08.09 0762 / 0825 / [314.okbps] [I.P.59.93.214.210]
16.08.09 0825 / 0958 / [167.8kbps] [I.P.59.93.247.90]
17.08.09 0958 / 1030 / [159.8kbps] [I.P.59.93.247.201]
18.08.09 1030 / 1111 / [195.1kbps] [I.P.59.93.243.254]
19.08.09 1111 / 1251 / [163.0kbps] [I.P.59.93.196.65]
20.08.09 1251 / 1306 / [224.8kbps] [I.P.59.93.203.83]
21.08.09 1306 / 1344 / [95.5kbps] [I.P.59.93.197.208]
22.08.09 1344 / 1380 / [190.4kbps] [I.P.59.93.192.144]
23.08.09 1380 / 1387 / [189.3kbps] [I.P.59.93.197.161]
24.08.09 1387 / 1409 / [148.1kbps] [I.P.59.93.197.0]
25.08.09 1409 / 1458 / [193.5kbps] [I.P.59.93.196.248]
26.08.09 1458 / 1535 / [176.0kbps] [I.P.59.93.210.68]
27.08.09 1535 / 1608 / [209.7kbps] [I.P.59.93.197.29]
28.08.09 1608 / 1666 / [263.3kbps] [I.P.59.93.163.253]
29.08.09 1666 / 1726 / [192.6kbps] [I.P.59.93.195.208]
30-08-09 1726 / 1876 / [58.9kbps] [I.P.59.198.142]
31.08.09 1876 / 2016 / [291.7kbps] [I.P.59.93.216.134]
*********************************************************

Septr' 09

01.09.09 0069 / 0165 / [150.5kbps] [I.P.59.93.201.106]
02.09.09 0165 / [184.0kbps] [I.P.59.93.195.20]

Exlpower not activated
BSNL is giving EXL Power scheme to reduce call rate on any two BSNL no (First Landline and second BSNL Moblie). I have taken that scheme in 27th AUGUSTand i have requested them to activate my two number by sms. i have made sms & it is quied. But till now my Exlpower is not activated. All the customer care executives give the different reply and feedback. My problem should be solved or money should be refunded.

My Mobile -[protected]

Dear Sir,
I am a user of Bsnl Broadband. I am unable to check my Account usage from one week. I am using Rural plan 150.So i need to check my Usage. Whenever i try to check usage on bsnl.in/Dataone.in a error occur. I also try on http://10.240.43.216 but this site does not open. Please give me solution of my problem as soon as possible.
My Bsnl Landline no. is[protected]Bidhal)

sir,
I am one of the user of boardband facility of BSNL (bearing the phone number 276476) from vizianagaram district. presently i am using 750+ plan. from one month onwards i am using the net connection. i am very sorry to say till the time o[censored]sing this, the net is continuously disconnecting. despite giving many complaints to your officials it is working in the same way.please see that this network problem is rectified as soon as possible
thanking you sir,