Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My family has been using a BSNL landline telephone (Number - [protected]) which is out of service for more than a month now. I have lodged complaints for the same for several times via phone and emails but unforfortunately have recieved not a single response from any member of the company. Although we are not being able to use this phone number, bills for the same is coming month on month. I have also expressed my willingness to surrender...

I have been receiving a lot o[censored]nwanted sms from the service provider prompting me to download ringtones or go online to view entertainment material. I tried calling the customer care people who were not sure of the procedure to activate the "DND" (do not disturb) mode.

I have been asked by the customer care personnel to call on two different numbers i.e. 1255530 and 56700 to enquire more. Both the numbers are not...

Sir, my phn no[protected] is lying dead from 21/07/2009 . On 25/07/2009 i registered a complaint in 198 docket no 94351. Again after 10 days i complained at 1500 complaint no 932327.
Then on 25/08/2009 i submitted a complaint letter at Area manager office panbazar guwahati .
After that i am still visiting the local bsnl sdo office at fancybazar guwahati number of times to get my phn working but i am being told that it is exchange...

i have abrodband inernet conection in my landline fone no. [protected] . i have much more problam with this brod band conection . this is not runing well, the conection is not linked more than 10minute . the link is fail & conection is error . iaam so go mad and think to disconect also . icall more than more to higher officer, give a complain to writen, but they not get more responce . so you register coplain....

Dear Sir,
My Name is Manoj Tiwari, Bilaspur My Bsnl Prepaid Mobile No. is [protected]
I would like to inform u that bsnl has introduced a new series (under prepaid mobile Services) in chhattisgarh state at 15th august 09.
But the main Problem in whole chhattisgarh's customers using this series (starting from 94791XXXX) of prepaid mobile is that the other operator can not make call or can not send sms olso in these...

My mobile is [protected], and i want to deactivate my hello tune. please do the needful as soon as possible....

D/Sir,
I am using BSNL Broadband since last twoYear. From last few months broadband is not connecting properly. I contacted with broadband section, They are telling that there is no problem from their side. As the modem DSL is not stable, telephone exchange has to check the cable line. I have complaind several times to telephone exchange, they are not taking any step to check the cable line, My telephone No is[protected].
Please...

Hi,

I am from Modinagar[protected], I have handed-over my instrument 03-June-09 and all the necessery document to BSNL Govindpuri office Modinagar.

I have got a cheque of worth Rs. 739 with cheque no. 447276, it was a PNB cheque.

Bsnl current account -- [protected]

I have given Rs 3000 as a security at the time of connection & submitted back at the time of handed...

just please stop sales of NIC cards BSNl, Because it is use less there is no good speed
In my area at hyderabad, village : INJAPUR it is 7kms longer from tower, and just 13 kms longer from Hyderabad even though there is nogood download speed, some time it will not give service it says connection with remote computer is failed.so please try to improve "performance" not salariesor rental price....

I Am using bsnl nic card(device is huai ec325)its speed is very less in my area
village INJAPUR, City HYDERABAD, State Andhra Pradesh.
It is use less product to broadband all the use of it to bsnl in the form of money.It will not provide even 10kbps of download speed, so please make changes to saticify users, because the network speed is too slow, not even good service, but we expect better service even after launching of 3G...

I am owner of BSNL landline connection at Anand, Gujarat connection no is[protected]
on same number i have bsnl broadband connection.

Every time when I try to connect internet friquently ADSL lndicator is become off. After trying a lot it comes again

I complain to Anand bsnl authoritys many times but they can't solve problem
Technicians fron telecom says there is a problem of loop from...

BSNL offers free roaming all over haryana including chandigarh, panchkula and mohali from 01 august, 2009. I am living in Pinjore and working in mohali. its a best offer to me so i was purchased a new pre-paid connection dt. 10 Aug 2009 of BSNL bearing No. [protected]. But when i am entered in chandigarh there no signal in chandigarh area including mohali. i already gave the number to all my colleague and relative. I request you to pls look...

I get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The subwapactress pack service is activated nearly 27/08/2009.
After this amount of Rs.10 reduced every week .
I conferm many times to costumer care for this problem but here is no solution.
Now i wanted to deactivate this service .
please help me .
Thank you....

We have no proper Wifi signal . Due to that we cannot contact anybody properly . Please take any action to this....

Dear Concern,
With great frustration and hope i am writing this mail to bring to your notice the poor service and rude behaviou of officer sitting in Dalmianagar Exchange(Bihar)(code 06184).i am using broad band connection from 24th of june 2009 but not even for single day it has worked properly.i am contionously making complaint to the exchange people on land line as well as mobile no of the officer, landline no on which i am making...

sir,
I Nawal Kishore Cell No. [protected] not subscribe fhm vod but charge have been cut @ Rs. 5/- Daily from account yet.I call at BSNL coustomer care to deactivate it but they refused to close it
So pls deactivate this services immidiatly....

I have placed a request for a new land line connection on 8th of August 2009 with all the required documents and initial deposit of Rs. 500/-. I was assured to get a new connection within a week.
But till date there is no connection till date.
When contacted I was told various reasons everyday. Sometime they tell that it is not feasible. Sometime they tell they are sending people immediately. They have also told that they dont...

AT FIRST I HAVE PAID Rs 1926/- ON 27/07/2009, BUT I HAVE RECEIVED ANOTHER TELEPHONE BILL ON 11/08/2009 . GENERALLY I GET TELEPHONE BILL ALTERNATIVELY, BUT THIS TIME I HAVE RECEIVED BILL EVEN AFTER PAYING Rs1926/- ON JULY. SOON AFTER THAT I HAVE GOT A BILL TO PAY Rs839/- IN AUGUST THIS MONTH INSTEAD OF REICEIVING ON SEPTEMBER.I USE BSNL BROADBAND SERVICES. CAN YOU PLEASE CLARIFY REGARDING THIS PROBLEM? MY LANDLINE PHONE NO. IS[protected]....

sir,
how to get the details of incoming and outgoing calls in landphone from RAJASTHAN. i have problem with my land numbers and i want to check it out as the bill is increasing with out my involvement. i have complaint before 3 month, but dont solve my problam.i think dont awail plan 199 bsnl to bsnl free service.please check my account that plan 199 is proper work in my account. MY BSNL NUMBER[protected]

RAMESH SINGH...

my mobile no. is [protected].i recharged my mobile of rs.230 for unlimited monthly gprs on 20/08/2009 from no143141.i received confermation messege regarding this.regarding this, reference no given to me was[protected].but, after 6 days, from 27/08/2009, my balance got charged for using gprs.please help me.is rs.230 recharge is not for unlimited monthly gprs in prepaid mobile.?...