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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 694

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K
keshav prasad gupta
from Indore, Madhya Pradesh
Aug 30, 2009
Resolved
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i have abrodband inernet conection in my landline fone no. [protected] . i have much more problam with this brod band conection . this is not runing well, the conection is not linked more than 10minute . the link is fail & conection is error . iaam so go mad and think to disconect also . icall more than more to higher officer, give a complain to writen, but they not get more responce . so you register coplain.
Aug 14, 2020
Complaint marked as Resolved 
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    M
    Manoj Tiwari
    from Mumbai, Maharashtra
    Aug 30, 2009
    Resolved
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    Resolved

    Dear Sir,
    My Name is Manoj Tiwari, Bilaspur My Bsnl Prepaid Mobile No. is [protected]
    I would like to inform u that bsnl has introduced a new series (under prepaid mobile Services) in chhattisgarh state at 15th august 09.
    But the main Problem in whole chhattisgarh's customers using this series (starting from 94791XXXX) of prepaid mobile is that the other operator can not make call or can not send sms olso in these seies of mobile.
    I have also registered a complain in bsnl customer care before 9 to 10 days ago. but the problem is still the same till the date.

    my alternate contact no. is [protected]
    Aug 14, 2020
    Complaint marked as Resolved 

    bsnl CHHATTISGARH PREPAID — NOT ABLE TO MAKE ISD CALL

    COMPLAINT MADE TO CUSTOMER CARE ON 24 AUG - NO ACTION

    MY MOBILE NO [protected] NOT ABLE TO MAKE ISD CALL FROM RAIPUR (CG)
    I WANT TO MAKE CALL FOR OMAN
    sir..
    i want ti inform that i am customer of bsnl prepaid mobile..
    but the message to the any no which is started from 8 is not delieverd...like +918XXXXXXXXX
    so, please solve the problem soon...
    thwnks...
    sijin jacob
    sir..
    i want ti inform that i am customer of bsnl prepaid mobile..
    but the message to the any no which is started from 8 is not delieverd..please my details and send my id teenangel.[protected]@yahoo.com (in)...like [protected]so, please solve the problem soon...
    thwnks...
    Rohit kapoor ...
    sir..
    i want ti inform that i am customer of bsnl prepaid mobile..
    but the message to the any no which is started from 8 is not delieverd...like [protected]please my details
    so, please solve the problem soon...
    thwnks...
    angels
    dear sir
    my mob.no. is [protected] currently i m in hirmi raipur c.g. i m facing network problem since very long period i have complaint many times to customer care but did not given solution. Here every bsnl users are facing same problem, here bsnl tower is present in half km radius but still problem is persisting. we are thinking to stop your services if problem will not rectified within one week.

    thanks

    sudesh pathak
    [protected], [protected],[protected]
    dear sir
    my mob. no. is [protected] currently i leave jaipur. iam try and try for use enternet but it is not start and your scheme in 6month landline free it is also not started so given solution & take some action.


    thank you


    rahul
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      S
      S.Vignesh ram kumar
      from Delhi, Delhi
      Aug 30, 2009
      Resolved
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      Resolved

      My mobile is [protected], and i want to deactivate my hello tune. please do the needful as soon as possible.
      Aug 14, 2020
      Complaint marked as Resolved 
      Sir,

      My Number [protected] and i want to deactivate my hello tune. please do the needful as soon as possible.

      Thank you

      Packiremohamed.M
      How can I deactivate bsnl postpaid callertune?
      How can I deactivate bsnl postpaid callertune? my mobile no [protected]
      I am trying to make call and complaint to bsnl on 1503 from last 2 weeks, but no one is picked up call, actually i would like to deactivate callertune, my postpaid no is [protected], kindly do the needful.
      I am unable to deactivate/unsubscribe the bsnl tune in my mobile No. [protected]
      Please help
      From:
      A.C.Gurunath
      Email: gurunath.[protected]@gmail.com
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        G
        Gautam Dutta
        from Sambalpur, Odisha
        Aug 30, 2009
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        D/Sir,
        I am using BSNL Broadband since last twoYear. From last few months broadband is not connecting properly. I contacted with broadband section, They are telling that there is no problem from their side. As the modem DSL is not stable, telephone exchange has to check the cable line. I have complaind several times to telephone exchange, they are not taking any step to check the cable line, My telephone No is[protected].
        Please take necessary action
        Thanks.
        I have broadband connection with phone no.[protected]. This broadband connection is working at its will. I do not remain sure that it will work. The bill should contain the no where i should contact for any enquiry related to non function.
        I have tried [protected] but i hear only the ring voice. I t is really a tough job or a test to your temperament to get the call through.

        MM Gupta
        not revcieving bsnl signal
        not revcieving bsnl signal
        I have broadband connection with phone no.[protected]. This broadband connection responce phone line busy eror 676 plz solve my problem
        Dear Sir,
        Our Broadband is not working properly since the time the underground cable was ladid about one manth back, evry evening the boradband shuts down and then the IPTV also does not work and it is a problem when the net and TV both dont work. I have lodged so many complaints but to no avail. IPTV people say it is a BSNL problem and BSNL people say it is because of IPTV.
        Please do something.
        My tel number is[protected].
        Thanks
        I have a broadband connection at home on land line #[protected] since the very beginning of allotting broadband connection at Annamanada Exchange falling under Mala. Further I have a e-mail Cafe at Meladoor where I have a broadband connection on # [protected]. While the former was connected at very early stage, the latter got connected recently so to say in the year 2008. Thereafter, there were many connections given within this area until which time, there was no interruption of NET light disconnection from the modem at home as well as at my Shop. Many a time I complaint and the concerned personnel visited but in vain.

        Further, I would like to mention here that I am being contacted by many from within my area about the same problem they are facing. So it is not only a problem with me alone but also with many. Therefore, it is a crucial problem that we are all facing here cautioning you to improve your service.

        Can I expect a responsible reciprocal action from your end to correct your otherwise maligned service?

        Sincerely yours/K S Vijayan
        Link Failure is far too often - cannot continue with this.
        Broad band not working
        My bsnl broadband connection almost dead since 2nd august 09. No answer from mala exchange helpline number. I directly approached to the JTO and gave a written complaint regarding broadband connection. Then they replaced the modem, but internet not getting. I am paying Rs 500/ in each month. Is there a way other than telephone adalat to rectify this problem??
        My bsnl broadband connection almost dead since 2nd august 09. No answer from mala exchange helpline number. I directly approached to the JTO and gave a written complaint regarding broadband connection. Then they replaced the modem, but internet not getting. I am paying Rs 500/ in each month. Is there a way other than telephone adalat to rectify this problem??
        My Phone no[protected]
        i m gurpreet singh bains . our tel. no. is [protected] distt. hoshiarpur . i have bsnl broadband . i have big problem in my braodband .
        its not working last 7 days
        . i have paid telephone bills freely
        please help me for work in broadband .
        thanks
        D/Sir,
        I am using BSNL Broadband Unlimited Plan since last forteen months. From last few months broadband is not connecting properly. I contacted with broadband section, They are telling that there is no problem from their side. As the modem DSL is not stable, I have complaind several times to telephone exchange, they are not taking any step to check the cable line, they only call me and told me some steps but my problem is as it is. My telephone No is[protected],
        I hope that you take necessary action
        Thanks.
        O.P.Gaur, [protected]
        mera broadband connection 2 maha se band hai please use chalu kara de
        [protected]


        manoj vaishnav [protected]
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          M
          Mr. Satya Narain
          from Bengaluru, Karnataka
          Aug 30, 2009
          Resolved
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          Resolved

          Hi,

          I am from Modinagar[protected], I have handed-over my instrument 03-June-09 and all the necessery document to BSNL Govindpuri office Modinagar.

          I have got a cheque of worth Rs. 739 with cheque no. 447276, it was a PNB cheque.

          Bsnl current account -- [protected]

          I have given Rs 3000 as a security at the time of connection & submitted back at the time of handed over on 03-June-09.

          Problem detail -- I didnt get my full amount of security at the time of handed over my connection and instrument. Plz provide me the breakup of my Rs 3000 security, as i got only Rs739.

          Thanks for your cooperation.

          Thanks,
          Mr, Satya Narain
          [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          I HAVE A CONNECTION NO. [protected] WITH THE NAME & STYLE OF LOKESH KUMAR S/o SHRI BRAHEM PRAKASH UNDER HEAVT ELECTRIC LINE BRIJ VIHAR COLONY MURAD NAGAR.
          WITH THE ABOVE SAME MY CONNETION IS NOT WORKED FROM LAST FOUR MONTHS. I HAVE COMPLAINET NO. 31 ON DATED 13-07-09 & PRESONALLY VISIT TO LINEMAN MUNSILAL MANY TIMES AFTERTHAT THE POSITION IS NIL. IF MY CONNECTION CAN'T BE REPAIR WITHIN SEVEN DAYS, KINDLY DISCONNECT THAT AND INFORM TO ME AT [protected], [protected], [protected] & [protected].
          The security deposits for the nos.[protected] &[protected]MNP from BSNL to VODAFONE) have not received. both have been surendered in August 2011. For future communications you can call on[protected]Pankaj Surana)
          Dear Sir,
          My Landline No.[protected] of Village-Khandap, Tehshil-Siwana, District-Barmer, State-Rajasthan
          i have cut down/ Cancel my LAND LINE connection on 26/11/2012 after payment of all due bill at Village-Samdari ( Telephone Exchange ) District-Barmer.

          As per the office i have to receive my deposit cheque with in 3 Months but after completing the 4 Months and
          few days still i have not received my refund.

          Kindly Requesting you to provide me my balance refund from BSNL Barmer.

          Thanking You
          The security deposits for the no.[protected](MNP from BSNL to VODAFONE) have not received. It have been surendered in August 2011. For future communications you can call on [protected](Brajen Hazarika)
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            N
            narasimha
            from Delhi, Delhi
            Aug 29, 2009
            Resolved
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            Resolved

            just please stop sales of NIC cards BSNl, Because it is use less there is no good speed
            In my area at hyderabad, village : INJAPUR it is 7kms longer from tower, and just 13 kms longer from Hyderabad even though there is nogood download speed, some time it will not give service it says connection with remote computer is failed.so please try to improve "performance" not salariesor rental price.
            Aug 14, 2020
            Complaint marked as Resolved 
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              N
              Narasimha goud
              from Delhi, Delhi
              Aug 29, 2009
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              I Am using bsnl nic card(device is huai ec325)its speed is very less in my area
              village INJAPUR, City HYDERABAD, State Andhra Pradesh.
              It is use less product to broadband all the use of it to bsnl in the form of money.It will not provide even 10kbps of download speed, so please make changes to saticify users, because the network speed is too slow, not even good service, but we expect better service even after launching of 3G services please increase speed and constant signal. and do not increase rent B'coz there is no chance to return the product
              Speed is veryyyy lessss

              I Am using bsnl nic card purchased from bsnl SDO office nadaun(device is ZTE EV-DO NIC CARD )[protected].
              its speed is very less in my area
              village BANTERA (NADAUN), City HAMIRPUR, State Hamchal Pradesh. every 15min my net service has been disconeted problme..., .
              it will not provide even 100kbps of download speed, so please make changes to saticify users, because the network speed is too slow, not even good service, but we expect better service even after launching of 3G services please increase speed and constant signal.
              AND please, ., ., . verify my bill.. you send me incorrect bill from last seven month's. and send me a correct bill...

              thank's...
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                G
                Girish C Amin
                from Bengaluru, Karnataka
                Aug 29, 2009
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                I am owner of BSNL landline connection at Anand, Gujarat connection no is[protected]
                on same number i have bsnl broadband connection.

                Every time when I try to connect internet friquently ADSL lndicator is become off. After trying a lot it comes again

                I complain to Anand bsnl authoritys many times but they can't solve problem
                Technicians fron telecom says there is a problem of loop from exchange to connection box cabel, , we will change loop shortly and your problem will solve..
                but still today they can't solve this problem
                please do somthing to solve my problem

                Girish Amin
                1-Dhara Nagri Socity
                Jalia Talawadi
                Bhaikaka Marg
                Anand-388001
                [protected]
                I am owner of BSNL landline connection at Panipat, Haryana. connection no is[protected]
                on same number, I have bsnl broadband connection.

                Every time when I try to connect internet friquently ADSL lndicator is become off. After trying a lot of times, it comes again

                I complain to JTO, (Mr. Chohan) of Sector 25, HUDA, Exchange. Panipat many times but they can't solve problem and never visit my place to solve the problem.
                so, still today they can't solve this problem
                please do somthing to solve my problem. Consumer no.[protected], Panipat
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                  N
                  Navdeep Sharma
                  from Chandigarh, Chandigarh
                  Aug 29, 2009
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                  BSNL offers free roaming all over haryana including chandigarh, panchkula and mohali from 01 august, 2009. I am living in Pinjore and working in mohali. its a best offer to me so i was purchased a new pre-paid connection dt. 10 Aug 2009 of BSNL bearing No. [protected]. But when i am entered in chandigarh there no signal in chandigarh area including mohali. i already gave the number to all my colleague and relative. I request you to pls look after this problem seriously.
                  I have travelled all over the world with very little issue, but come to Chandigarh and your phone stops working. Amazingly masses of data travels round chandigarh but obviously the mobile network here is absolute pants.
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                    H
                    harish sharma
                    from Kolkata, West Bengal
                    Aug 28, 2009
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                    I get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                    The subwapactress pack service is activated nearly 27/08/2009.
                    After this amount of Rs.10 reduced every week .
                    I conferm many times to costumer care for this problem but here is no solution.
                    Now i wanted to deactivate this service .
                    please help me .
                    Thank you.
                    sir i praveen kumar wants to tell about my problem that i don't want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
                    Please unsub this sunscriptionfrom my cellone connection.
                    I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
                    The subwapactress pack service is activated nearly 07/08/2009.
                    After this amount of Rs.10 reduced every week .So I have reduced about 60 Rs.from my ballance.
                    I conferm many times to costumer care for this problem but here is no solution.
                    Now i want to deactivate this service .
                    please help me .
                    Thank you.
                    Sir I praveen kumar wants to tell about my problem that i want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem to the customercare.There is no solution there. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
                    Please unsub this sunscriptionfrom my cellone connection.
                    thanking you.
                    Sir I praveen kumar wants to tell about my problem that i want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem to the customercare.There is no solution there. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
                    Please unsub this sunscription from my cellone connection.
                    thanking you.
                    Sir I am J.Hmingchunghnung, my mob.no.is [protected] want to unsubscribe the package of wap1.indiatimes.com subwapactress immidiately.Even after many complaints to the customer care but keep chargings me Rs.10/- per week.So please do the needful.
                    I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
                    The subwapactress pack service is activated nearly july-2009
                    After this amount of Rs.10 reduced every week .
                    I conferm many times to costumer care for this problem but here is no solution.
                    Now i wanted to deactivate this service .
                    please help me .
                    I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
                    The subwapactress pack service is activated nearly 07/08/2009
                    After this amount of Rs.10 reduced every week .So I have reduced about 60 Rs.from my ballance.
                    I conferm many times to costumer care for this problem but here is no solution.
                    Now i want to deactivate this service .
                    please help me .
                    Thank you.
                    get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                    The subwapactress pack service is activated nearly july-2009
                    After this amount of Rs.10 reduced every week .
                    I conferm many times to costumer care for this problem but here is no solution.
                    Now i wanted to deactivate this service .
                    please help me .
                    I got a service msg on my mob. no. [protected] from 58888 &activated weekly since last 3 weeks by deducting 10 Rs every week . No help from customer care. now I WANTS TO DEACTIVATE THIS SERVICE. Please help me THANKYOU
                    Sir,


                    My self Paramanand Vishwakarma get a service message on my mobile no. [protected] from

                    58888 or web address htttp://wap1.indiatimes.com .

                    The subwapactress pack service is activated nearly 23/08/2009.

                    After this amount of Rs.10 reduced every week .

                    I conferm many times to costumer care for this problem but here is no solution.


                    Now i wanted to deactivate this service .

                    please help me .

                    Thanks.
                    My self Mr. Paramanand Vishwakarma

                    I get a service message on my mobile no. [protected] from

                    58888 or web address htttp://wap1.indiatimes.com .

                    The subwapactress pack service is activated nearly 23/08/2009.

                    After this amount of Rs.10 reduced every week .

                    I conferm many times to costumer care for this problem but there is no solution.

                    They did not help me and not give any deactivation process.


                    Now i wanted to deactivate this service with your help.

                    please help me...

                    Thanks.
                    My self Mr. Paramanand Vishwakarma

                    I get a service message on my mobile no. [protected] from

                    58888 or web address htttp://wap1.indiatimes.com .

                    The subwapactress pack service is activated nearly 23/08/2009.

                    After this amount of Rs.10 reduced every week .

                    I conferm many times to costumer care for this problem but there is no solution.

                    They did not help me and not give any deactivation process.


                    Now i wanted to deactivate this service with your help.

                    please help me...

                    Thanks.
                    am facing the same problem for the last 2 months, have not been able to deactivate it...its become a harassment and an unnecessary botheration...is there any way to unsubscribe from this diva service of indiatimes...
                    my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                    The wap subsciption pack service is activated for one month
                    Now i wanted to deactivate this service
                    as soon as possible
                    thanks
                    My name jitender. i get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                    The WAP actress pack service is activated nearly 27/08/2009.
                    After this amount of Rs.10 reduced every three or four day.
                    I conferm many times to costumer care for this problem but here is no solution.
                    Now i wanted to deactivate this service .
                    please help me sir.
                    Thank you.
                    Hi my name jitender. i get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com/wapsub.html?t=subwapactress&p=dd&a=1 .
                    The subwapactress pack service is activated nearly 27/08/2009
                    After this amount of Rs.10 reduced every three or four day .So I have reduced about 110 Rs.from my ballance.
                    I conferm many times to costumer care for this problem but here is no solution.
                    Now i want to deactivate this service .
                    please help me sir.
                    Thank you.
                    deactivate web service of 58888 on mobile no [protected]
                    my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                    The wap subsciption pack service is activated for one month
                    Now i wanted to deactivate this service
                    as soon as possible
                    Thanks
                    My name Naveen.
                    i get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                    The WAP actress pack service is activated nearly 10/01/2010.
                    After this amount of Rs.10 reduced every three or four day.
                    I confirm many times to costumer care for this problem but here is no solution.
                    Now i wanted to deactivate this service .
                    please help me sir.
                    Thank you.
                    I get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                    The subwapactress pack service is activated nearly november 2009.
                    After this amount of Rs.10 reduced every week .
                    I conferm many times to costumer care for this problem but here is no solution.
                    Now i wanted to deactivate this service .
                    please help me .
                    Thank you.
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                      M
                      Mini Gopi
                      from Tiruchengode, Tamil Nadu
                      Aug 28, 2009
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                      We have no proper Wifi signal . Due to that we cannot contact anybody properly . Please take any action to this.

                      BSNL Broadband — no proper signal

                      dear sir,
                      We have taken bsnl broadband connection from last month and from past two weeks there is no proper connection .Always the SIGNAL FLUCTUATES so we are not able to access the internet.Kindly get a solution for this problem .even the local authorities have behaved in a neglecting manner and have not responded to our complaints.
                      i alredy compalint for this signal ican't cal from gmail some times signal comeing going that way pls help me
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                        K
                        Kiran Singh
                        from Dhoraji, Gujarat
                        Aug 28, 2009
                        Resolved
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                        Resolved

                        Dear Concern,
                        With great frustration and hope i am writing this mail to bring to your notice the poor service and rude behaviou of officer sitting in Dalmianagar Exchange(Bihar)(code 06184).i am using broad band connection from 24th of june 2009 but not even for single day it has worked properly.i am contionously making complaint to the exchange people on land line as well as mobile no of the officer, landline no on which i am making complaint are 253000, 253456, 25399(std code 6184)but no action is taken.Most of time i am encountring error 678, some time wrong user id and password, phone line bussy etc.
                        To the some extent it was ok from 20th of july to 21st of august but again from 22nd of august i am not been able tro connect even.I have made regular complaint every day but have got no revert on the same only they say it will be done even some time they disconnect the call.

                        Plz help me to get out of the problem ASAP.


                        Regards
                        Kiran
                        [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          N
                          Nawal Kishore
                          from Sambalpur, Odisha
                          Aug 28, 2009
                          Resolved
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                          Resolved

                          sir,
                          I Nawal Kishore Cell No. [protected] not subscribe fhm vod but charge have been cut @ Rs. 5/- Daily from account yet.I call at BSNL coustomer care to deactivate it but they refused to close it
                          So pls deactivate this services immidiatly.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          My no.is [protected] n i didnt subscribe for FHM VOD, but charges of Rs. 5/- deducted from my account every day.its the 5th day n i have allready lost Rs. 25 .I m really frustrated now. So, Please deactive the service from my mobile number immediately.With regards, SUSHIL PAL
                          Do you want to unsubscribe FHM VOD ?

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                          i am wilson r. i want to unsubscribe from fhm vod. i didn't subscribe to it.
                          so please unsubscribe me from the service.my no is [protected]
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                            V
                            Venkata Biswanath D
                            Aug 28, 2009
                            Resolved
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                            Resolved

                            I have placed a request for a new land line connection on 8th of August 2009 with all the required documents and initial deposit of Rs. 500/-. I was assured to get a new connection within a week.
                            But till date there is no connection till date.
                            When contacted I was told various reasons everyday. Sometime they tell that it is not feasible. Sometime they tell they are sending people immediately. They have also told that they dont have wires!! One person also told me that they are waiting for BBMPs approval.
                            i dont understand the issue they tell me. In my building already there are 3 BSNL landline connections present then why it is not feasible for another connection.
                            These public sector companies have to change with time else they will slowly extinct! They are no where compared to service with the private companies.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            It has been more than two months since I have applied for a new Landline connection at Kaikhali, PO: Airport, Kolkata, but nothing has been done till now. I have had given 'N' number of calls to the nearest exchange, SD officer in charge and even registered a complain with the Public Grievance officer but to my plight, no-body gives attention to it.

                            Work Order No: KKR/N/GG/08-09/0775.
                            sir
                            i applyfor new connection[protected] at i.d.p.l exchange rishikesh.thish connection approved at[protected]. but after 45 dayes they will not connect this connection.i talk with s.d.o of exchange but they will not give me satisfaction & there a empoly Mr. CHORASIYA ji was talking me very badly words.so sir please as soon solve my problem. my mobile no is -[protected]
                            THANKS
                            I had tried to get a new land line connection from BSNL last year. I had filled the form and all formalities and was waiting for my Land line connection to implement. but it didn't and the officials said that we cant give you a connection in the locality until and unless someone else remove his/her connection. Same reason was given this year too. They don't want to lay a new connection. Its pathetic for such a big company and in a city like Jodhpur (Rajasthan). I cant have a land line connection in the city. Please help me. i badly need it for my home and also for internet facility.
                            My Email id is- [protected]@yahoo.com
                            my address is
                            181, Kanahiya Nagar, Shikargarh
                            Jodhpur, Rajasthan-342001
                            I have applied a new landline connection since past 20 days now.not yet came . Lead number is 124739
                            dear sir
                            im from vizag applied for new land connection on 2/2/2014.Till now no bsnl official gave connection .Becuase of no time i have applied it on internet .A person approached me and collected money and next day he gave me the landline no .but coming to connection no response from them.my alloted land line no is [protected]
                            The representative from BSNL called me personally and collected application form together with registration charges of Rs 500/- in cash about one year back.( I do not remember the exact date ) ie in the month of July 2014, promising that the new connection will be provided within two days time. I have been reminding now and then but they are callous and gave impertinent replies. I was driven from pillar to post. Recently upon contacting, they gave me two numbers one by name Uma[protected] and another one by name Ashoknarayan [protected]. These people have no patience to hear the complaint. they gave a routine answer that they will look into this. I wanted a new line in the name of my son NRI Thotapalli Saiprasannakumar, No:125, @nd cross, Rain Bow Drive, Sarjapur road, Carmelarampost, Bengaluru 560035. There are already 2 land line connections none with internet connection another number in the name of Padma and the internet connection is in the name of Thotapalli Sreenivasamurthy, [protected] and another number is 25831125, in carmelaram exchange.Will you please atleast take some concrete action in this regard or you too would take it easy and give a routine reply " we will look into the matter"
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                              K
                              KOLLURU SATYANARAYANA MURTHY.
                              from Bengaluru, Karnataka
                              Aug 28, 2009
                              Resolved
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                              AT FIRST I HAVE PAID Rs 1926/- ON 27/07/2009, BUT I HAVE RECEIVED ANOTHER TELEPHONE BILL ON 11/08/2009 . GENERALLY I GET TELEPHONE BILL ALTERNATIVELY, BUT THIS TIME I HAVE RECEIVED BILL EVEN AFTER PAYING Rs1926/- ON JULY. SOON AFTER THAT I HAVE GOT A BILL TO PAY Rs839/- IN AUGUST THIS MONTH INSTEAD OF REICEIVING ON SEPTEMBER.I USE BSNL BROADBAND SERVICES. CAN YOU PLEASE CLARIFY REGARDING THIS PROBLEM? MY LANDLINE PHONE NO. IS[protected]. BILL NO. WHICH I HAVE RECEIVED ON 11/08/2009 IS 3849268. CUSTOMER ID IS[protected].

                              IS IT THAT THE BILL PERIOD HAS BEEN CHANGED FROM ALTERNATIVE MONTH TO MONTHY PERIOD?
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              i have 500C combo plan .with 175 call free
                              how can i know how many call i have done before end of month
                              i have 500C combo plan .with 175 call free
                              how can i know how many call i have done before end of month
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                                R
                                RAMESH SINGH PALAWAT
                                from Jaipur, Rajasthan
                                Aug 28, 2009
                                Resolved
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                                Resolved

                                sir,
                                how to get the details of incoming and outgoing calls in landphone from RAJASTHAN. i have problem with my land numbers and i want to check it out as the bill is increasing with out my involvement. i have complaint before 3 month, but dont solve my problam.i think dont awail plan 199 bsnl to bsnl free service.please check my account that plan 199 is proper work in my account. MY BSNL NUMBER[protected]

                                RAMESH SINGH PALAWAT
                                [protected]

                                50 SHRI RAM NAGAR
                                JHOTWARA JAIPUR
                                RAJASTHAN
                                302012
                                M-[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  R
                                  Rajeev Jha
                                  from Anand, Gujarat
                                  Aug 27, 2009
                                  Resolved
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                                  Resolved

                                  my mobile no. is [protected].i recharged my mobile of rs.230 for unlimited monthly gprs on 20/08/2009 from no143141.i received confermation messege regarding this.regarding this, reference no given to me was[protected].but, after 6 days, from 27/08/2009, my balance got charged for using gprs.please help me.is rs.230 recharge is not for unlimited monthly gprs in prepaid mobile.?
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  gprs related complaint booked on11 th december complaint no.is KT[protected]
                                  Hi,

                                  I am using GPRS-99 from the last one year.I had no complaint against it.But on Monday[protected], wnen I was browsing internet in my laptop, Rs.119/- deducted from my main balance.Though I had activated GPRS-99 on 14-Dec-2009.I have already given a wriitten complaint to the SDE, Dhenkanal and also registered a complaint through the customer care and the complaint no.is - 3984654.Till now I don't get any response from anyone.Please kindly solve my problem and refund my money back.
                                  BSNL GPRS PREPAID 99 PLAN ORISSA.Dear sirs it has been observed few month that gprs net didnt work properley and net is going to slow day by day and signal strength is poor day by day BAMPADA TOWER CHHANPUR BALASORE ORISSA.So kindly arrange to rectified as soon as possible
                                  when i connect to bsnl gprs .always show network errar problem.and provider give me very slow internet speed.pls slove my problem

                                  BSNL — GPRS related

                                  Sir,
                                  I am a BSNL (postpaid) GPRS (Plan 249) customer. Now I want to deactivate the same. I sent the request for deactivation via SMS (GPRSDE to 53733) as given in the BSNL website for several times, but nothing happened. Please advice me on the same.
                                  SIR, BCOZ O[censored]R NUM IS POSTPAID U HAV TO GIVEN REQ DIRECTLY IN BSNL CUSTOMER SERVICE.
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                                    G
                                    G l sharma
                                    from Chennai, Tamil Nadu
                                    Aug 27, 2009
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                                    sir
                                    iam reciveing onmobile messages from number 12555020.I want to unsubscribe it.
                                    please do the necessary whatever required.my mobile number is [protected].please take actions as soon as possible.
                                    sir
                                    iam reciveing onmobile messages from number 12555020.I want to unsubscribe it.
                                    please do the necessary whatever required.my mobile number is [protected].please take actions as soon as possible.
                                    sir
                                    iam reciveing onmobile messages from number 12555020.(12555) I want to unsubscribe it with immmediate effect even there is a time up to 20th of this month and deduction Rs.20 is permissable.please do the necessary action whatever required.my mobile number is [protected].please take actions as soon as possible.this is third reminder.

                                    by thankying you
                                    sir
                                    iam reciveing onmobile messages from number 12555020.(12555) I want to unsubscribe it with immmediate effect even there is a time up to 20th of this month and deduction Rs.20 is not permissable.please do the necessary action whatever required.my mobile number is [protected].please take actions as soon as possible.this is third reminder.

                                    plese refer the above message since last 4 days i am sending the abovev complaint but there is no responce from your side today 11/01/2011 also i have got the SMS from 12555 if i will get the SMS from 12555 i will log a complaint to consumer court or i will spoil the sim card so i request you please do the needful action as soon as possible

                                    BSNL — 12555020

                                    Attention BSNL customers :-

                                    BSNL mobile stealing money from his own mobile customers, that how it happens is.. by knowingly they are activating service messages from 12555 like Devetonal type message or such questions for Example: today who will won the match? giving 2 options for it. or from 12555 3 devotional sms 3/4 messages if we get is ok.. if we are getting continuously daily these kind of message, we get irritated and to deactivate these service message from 12555 its not free, they are detecting money of Rs.5. Just think about this matter Knowingly activating service unwanted messages and for deactivate these type of messages asking money... think about all mobile customers as started wish to deactivate spending money... how many lakhs they earn with out providing valuable service... be alert...

                                    when i asked customer care they are not having rights to deactivate such service. The customer can only deactive through message by spending money of Rs.5 as to type UNSUB ALL to 12555.even then also they are not ready to deactive immediately my Mob.No.is [protected]
                                    sir,
                                    [protected]
                                    by the repeat complaint in several time in this portal the SMS from 12555 has not stopped from your end because on 17/01/2011 i have recived the 3 SMS from 12555 so i switched off the mobile and i have taten the Idea sim from 18/01/2011. i am sending this complaint so that all the BSNL SIM users can read and realsize that there is no sence of complaint in this portal so dont waste time and money it is better to change the service provider time to time so that no one over them

                                    thankying you
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                                      K
                                      Kundan Patil
                                      from Surat, Gujarat
                                      Aug 27, 2009
                                      Resolved
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                                      Resolved

                                      Most of the telephone lines in Naigaon area are not working.
                                      Our telephone line is not working since last two months, even after complaining so many times no repairing is done .
                                      But BSNL never forget to send the bills.
                                      Now it's time to discoonect the Line, I'm going to give a written complain with my bill now to disconnect the line.
                                      I'm frustated using thier line.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        S
                                        Syed
                                        Aug 27, 2009
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                                        I would like to inform that, CRBT (caller ring back tone) automatically debited to my a/c. I was trying to call one number in TN and after few minutes i got debit advice for Rs.30/ for selecting CRBT. Which is totally wrong and unfair. I called the customer care and told me that i have pressed the button. They are mischievously making money. It shold be stopped
                                        very true. it happend to me as well. Can BSNL take action?

                                        BSNL / Prepaid Service — MNP Request Rejected

                                        Dear Sir,
                                        Mera Naam Rajat Rastogi Hai Mera Mobile Number [protected] Hai Jise Main PORT Kara Raha Hoon Lekin bsnl Ki taraf se
                                        Meri MNP Request Ko Do Baar Reject Kar Diya Gaya Hai Bola gaya hai Ki maine Koi Agriment Kar rakha hai,
                                        Ki Main MNP Nahi Kar sakta Mera Number 8-10 Saal Purana Hai Kia Us Time MNP tha Jo Maine Agriment Kar Liya.
                                        Please Help Me,

                                        Thanks / Regards

                                        Rajat Rastogi

                                        [protected]
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