Bharat Sanchar Nigam [BSNL] Complaints & Reviews

i am from kollam, punalur kerala..y evdo services are being nt provided to other cities of kollam...its mre than one year since kollam has evdo using facility...we customers are unable to get service plz..provide bts.., how long we have to wait?plzzz take action in providing bts towers in punalur, kottarakara, ezhukone, anchal and othr cities of kollaam., , , , , , , , y service soo bad, , , , , , , , pllzz dnt launch services lik ths if customers cnt use, , , , , , , , , , , , manas, [protected], kollam, punalur

I'm a BSNL land & mobile phone customer, this is very same to note this complaint that near Kollam punaloor, Ariyankavu division, the coverage is very poor and always the line will be out of order and if any wind, rain or strome the line will disconnected and no coverage its very shame to BSNL and the management. 30 days in a month there will the proper connection for a week and the customer sould pay the rent.

IT IS VERY SAME TO BSNL, IF THESE CASE PEOPLE AROUND THENMALA TO ARYANKAVU SHOULD THINK TO PROMOTE OTHER TELEPHONE COMPANIES THOSE WHO CAN GIVE BETTER SERVICE THAN BSNL.

very shame to bsnl

I am using this service from nagpur and it's not up the mark. Speed is sometimes deadslow. Also when I tried to connect it in Gondia city, it failed to connect. Later when enquired in Gondia BSNL office then came to know that still router is not installed and it may take a year more.

you ppls are correct, am also trying to buy evdo but because of d same reason m not buyin it ... n going for other connection...better u do d same n save u r money...!!!


logan

low signal and poor service there is no signal in side house
I am living in the paidimamba colony, Kamashinagar near collectrate There is a very poor signal here as there is no tower nearby.
Even after repeated complaints there is no action taken by the authorities.
I am surprised as to how the BSNL services to this area.this very bad signal pls.

take action as early as posible

low signal and poor service there is no signal in side house
I am living in the paidimamba colony, Kamashinagar near collectrate VIZIANAGARAM, There is a very poor signal here as there is no tower nearby.
Even after repeated complaints there is no action taken by the authorities.
I am surprised as to how the BSNL services to this area.this very bad signal pls.

take action as early as posible

i stay in vadapalani, and there is no signal inside my house. i need to stand at my house entrance gate like a watchman with my laptop with EVDO, and poeple look weird at me! the BSNL tells the towers are under construnction and let me wait for 1 year...

I am in bangalore @ near HAL airport. I took a BSNL EVDO card for rent 1 month before. While buying the card bsnl person told that, they have a signal in all over bangalore. In my house signal is very low. Speed also >100 kbps. So i try to book a compliant using the customer care number 1500. They gave me some other number for booking compliant .I called that number they given me[protected],[protected],[protected] these number. But no body is responding these number it's keep on ringing. What to do?
Please help me.......

BSNL — low tower

The Police Commissionerate is functioning from its new building at Bidyut Marg (Near 120 TA Battalion) from April, 2011. However, we facing a lot of problem in getting or connecting a call from BSNL mobile, because of low tower. I think there must be some solutions. Please help us, especiall BSNL users.

PRADIPTA KUMAR PANDA
POLICE COMMISSIONERATE,
BHUBANESWAR-CUTTACK
BHUBANESWAR-751001.

I am connected with a package of COMBO-299 of BSNL. I am getting 1GB free download. My land line phone is electronically locked and I never used the land line phone. Also I never crossed the 1 GB limit. Then what is the reason that I am getting monthly bill of fluctuating amount. In some months it is above Rs.270 and in some months it is below Rs.250.

What may be the reason?

Dear Sir,
I have been transferred from Puri to Bhubaneswar since 2005.But my file yet not transferred to Bhubaneswar.The application for transfer not worked out.Now I have lost my Mobile and the SIM card is to be changed.Kindly transfer my file.My phone NO.is [protected].My new address is, A- 306, SriRam Vihar Apartment, Nayapalli, Bhubaneswar.751012.
Harekrushna Das

This is a village Near ORAI Tahsil and Dist-Jaloun --village- Piye nirjan pur the connectivity of tower from district is very low...i have my land near to the center of village which is very near to other villages also, sir i[censored] hav any plans of installing tower in this area it wud be a gr8 pleasure for us..
captain mangal singh kushwaha
PLZ DO CONTACT ME- ON [protected] thanxxxxxxxxxxxxxxxxxxxx

dear sir,
my name is kiran k bhagi, am recharge Rs 55 in 4/11/2011 mobile number:[protected] (bsnl) easy recharge online in debit card, but my a/c credited Rs 55 but not available currency(not successful) pls chick and refund my amount early.
please co-operate me. contact no:[protected].

BSNL — sms sending failed from last 6 months

i have made complaint to customer care 100 of times, they tell complaint will be solved within 24 hours but it not works & asked them to make me talk to higher officials, then they disconnect the phone.

sir


i regret since 3 days i try to cal customer care bur icant do so please rectify otherwise i shift to airtel connection cc no 24365.

Hi

How can i get my prepaid mobile Bsnl call logs regards.Please help me to recovery my incoming, missed, outgoing, dialled regards.

If possible to get sim card reader, or through BSNL CUSTOMER SERVICE.

Thanks

Sasi
[protected]@yahoo.com

BSNL Prepaid Mobile — SMS failed

My mobile no. is [protected]. I am unable to send or receive SMSs. The problem is not getting rectified for the last 4 days.

me too facing the same problem...plzz help me out

i am unable to send sms from my bsnl mobile no. [protected] from last three days while i am registering FOR ACT 13 also. custmer care always busy i try to call atleast 50 times
please shortout my problem otherwise i will switch over from bsnl


yours
TAMSINGH RAHANGDALE
RAIPUR

My mobile no. is [protected]. I am unable to send or receive SMSs. The problem is not getting rectified for the last 4 days.

My mobile no. is [protected]. I am unable to send or receive SMSs. The problem is not getting rectified for the last 2 days.

hi

i am using bsnl network with Excel student plan from last four years. when i taken this plan that time iam a student but now iam not a student i want to change this plan but bsnl call center persons says its is not possible. I just want ask why its is not possible to change this plan in to Genral plan. what is the reasion pls bri[censored]s because this your job. i am so many time complained to bsnl call center for this but iam never get positive responce. so here we can understand bsnl employees are so wrost persons if we compare to another telecom company we get responce with minutes only the diffrence is they are private company and this is government compay this people getting some thousant of rupees as a salary and work responce is like this. i am realy apoligise for this words but really u people behave very bad.pls i want to change this plan in to genral plan.atleast reply and kind of responce to my email.

Thanks & Rgds
Santosh

am using bsnl genral plan.last month am change to new plan 3star.now am go for genral plan pls help me

sir/madam,
i am writing this to point out i have recieved a message from MD [protected]@with mrssage siting than my phone number was selected for a cash prize of 2500 dollars and as i searched it became clear that the message was send to many BSNL customers.please take nessesary actions to protect the interest of consumers and the nation

Damnit, it is true. Today i received SMS contais following text "Congrats [protected] has won $3000 cash prize, call [protected] now". How is responsible for sending these messages. Without dealing with the BSNL service centre how they can send such type of message. If a person really won that money they should call to winner and deduct the charged amount from the total amount. Unnecessary they are blamming the public, wasting time and money. As soon as i received this SMS immediately i started browsing for such kind of complaints posted already in the database.

I got the message today contains-DEAR customer your //BSNL SIM (KYC) has BEEN suspended ? your SIM card blocked within 24 hours (call) IMMEDIENTLY customer CARE [protected] thankyou ???
From this number-[protected]
What to do for these fake peoples.

I got this message today-DEAR customer your //BSNL SIM (KYC) has BEEN suspended ? your SIM card blocked within 24 hours (call) IMMEDIENTLY customer CARE [protected] thankyou ???
From this number-[protected]
Please take some action against these fraud peoples

Bharat Sanchar Nigam Limited — No Response

I was a BSNL home consumer having no. [protected]. On 26.09.2009 i requested the BSNL department to shift my phone from my current address to another address for which they alloted me a new number. After some time i requested them to shift back to my present address with the same number. Due to technical error on their part the phone connection did not get activate and as i was not residing at the said place till May 28th 2010, i did not compliant about the matter. However, i was regularly paying the bills to the BSNL for the connection. When i started staying at the address i realised that the line connection was dead. I visiited there office and they told me that maybe your bills are pending so clear them, we did that but nothing happened. We filled formal complaint on 23rd July 2010 which was closed without any response. Again electronic complaint was filled in August 2010 and till now there is no response from them. On our visit to their office now, they don't even ready to listen to u and speak to u rudely.

do help me

bsnl CHHATTISGARH PREPAID — NOT ABLE TO MAKE ISD CALL

COMPLAINT MADE TO CUSTOMER CARE ON 24 AUG - NO ACTION

MY MOBILE NO [protected] NOT ABLE TO MAKE ISD CALL FROM RAIPUR (CG)
I WANT TO MAKE CALL FOR OMAN

sir..
i want ti inform that i am customer of bsnl prepaid mobile..
but the message to the any no which is started from 8 is not delieverd...like +918XXXXXXXXX
so, please solve the problem soon...
thwnks...
sijin jacob

sir..
i want ti inform that i am customer of bsnl prepaid mobile..
but the message to the any no which is started from 8 is not delieverd..please my details and send my id teenangel.[protected]@yahoo.com (in)...like [protected]so, please solve the problem soon...
thwnks...
Rohit kapoor ...

sir..
i want ti inform that i am customer of bsnl prepaid mobile..
but the message to the any no which is started from 8 is not delieverd...like [protected]please my details
so, please solve the problem soon...
thwnks...
angels

dear sir
my mob.no. is [protected] currently i m in hirmi raipur c.g. i m facing network problem since very long period i have complaint many times to customer care but did not given solution. Here every bsnl users are facing same problem, here bsnl tower is present in half km radius but still problem is persisting. we are thinking to stop your services if problem will not rectified within one week.

thanks

sudesh pathak
[protected], [protected],[protected]

dear sir
my mob. no. is [protected] currently i leave jaipur. iam try and try for use enternet but it is not start and your scheme in 6month landline free it is also not started so given solution & take some action.


thank you


rahul

Sir,

My Number [protected] and i want to deactivate my hello tune. please do the needful as soon as possible.

Thank you

Packiremohamed.M

How can I deactivate bsnl postpaid callertune?

How can I deactivate bsnl postpaid callertune? my mobile no [protected]

I am trying to make call and complaint to bsnl on 1503 from last 2 weeks, but no one is picked up call, actually i would like to deactivate callertune, my postpaid no is [protected], kindly do the needful.

I am unable to deactivate/unsubscribe the bsnl tune in my mobile No. [protected]
Please help
From:
A.C.Gurunath
Email: gurunath.[protected]@gmail.com

I have broadband connection with phone no.[protected]. This broadband connection is working at its will. I do not remain sure that it will work. The bill should contain the no where i should contact for any enquiry related to non function.
I have tried [protected] but i hear only the ring voice. I t is really a tough job or a test to your temperament to get the call through.

MM Gupta

not revcieving bsnl signal

not revcieving bsnl signal

I have broadband connection with phone no.[protected]. This broadband connection responce phone line busy eror 676 plz solve my problem

Dear Sir,
Our Broadband is not working properly since the time the underground cable was ladid about one manth back, evry evening the boradband shuts down and then the IPTV also does not work and it is a problem when the net and TV both dont work. I have lodged so many complaints but to no avail. IPTV people say it is a BSNL problem and BSNL people say it is because of IPTV.
Please do something.
My tel number is[protected].
Thanks

I have a broadband connection at home on land line #[protected] since the very beginning of allotting broadband connection at Annamanada Exchange falling under Mala. Further I have a e-mail Cafe at Meladoor where I have a broadband connection on # [protected]. While the former was connected at very early stage, the latter got connected recently so to say in the year 2008. Thereafter, there were many connections given within this area until which time, there was no interruption of NET light disconnection from the modem at home as well as at my Shop. Many a time I complaint and the concerned personnel visited but in vain.

Further, I would like to mention here that I am being contacted by many from within my area about the same problem they are facing. So it is not only a problem with me alone but also with many. Therefore, it is a crucial problem that we are all facing here cautioning you to improve your service.

Can I expect a responsible reciprocal action from your end to correct your otherwise maligned service?

Sincerely yours/K S Vijayan

Link Failure is far too often - cannot continue with this.

Broad band not working

My bsnl broadband connection almost dead since 2nd august 09. No answer from mala exchange helpline number. I directly approached to the JTO and gave a written complaint regarding broadband connection. Then they replaced the modem, but internet not getting. I am paying Rs 500/ in each month. Is there a way other than telephone adalat to rectify this problem??

My bsnl broadband connection almost dead since 2nd august 09. No answer from mala exchange helpline number. I directly approached to the JTO and gave a written complaint regarding broadband connection. Then they replaced the modem, but internet not getting. I am paying Rs 500/ in each month. Is there a way other than telephone adalat to rectify this problem??
My Phone no[protected]

i m gurpreet singh bains . our tel. no. is [protected] distt. hoshiarpur . i have bsnl broadband . i have big problem in my braodband .
its not working last 7 days
. i have paid telephone bills freely
please help me for work in broadband .
thanks

D/Sir,
I am using BSNL Broadband Unlimited Plan since last forteen months. From last few months broadband is not connecting properly. I contacted with broadband section, They are telling that there is no problem from their side. As the modem DSL is not stable, I have complaind several times to telephone exchange, they are not taking any step to check the cable line, they only call me and told me some steps but my problem is as it is. My telephone No is[protected],
I hope that you take necessary action
Thanks.
O.P.Gaur, [protected]

mera broadband connection 2 maha se band hai please use chalu kara de
[protected]


manoj vaishnav [protected]

I HAVE A CONNECTION NO. [protected] WITH THE NAME & STYLE OF LOKESH KUMAR S/o SHRI BRAHEM PRAKASH UNDER HEAVT ELECTRIC LINE BRIJ VIHAR COLONY MURAD NAGAR.
WITH THE ABOVE SAME MY CONNETION IS NOT WORKED FROM LAST FOUR MONTHS. I HAVE COMPLAINET NO. 31 ON DATED 13-07-09 & PRESONALLY VISIT TO LINEMAN MUNSILAL MANY TIMES AFTERTHAT THE POSITION IS NIL. IF MY CONNECTION CAN'T BE REPAIR WITHIN SEVEN DAYS, KINDLY DISCONNECT THAT AND INFORM TO ME AT [protected], [protected], [protected] & [protected].

The security deposits for the nos.[protected] &[protected]MNP from BSNL to VODAFONE) have not received. both have been surendered in August 2011. For future communications you can call on[protected]Pankaj Surana)

Dear Sir,
My Landline No.[protected] of Village-Khandap, Tehshil-Siwana, District-Barmer, State-Rajasthan
i have cut down/ Cancel my LAND LINE connection on 26/11/2012 after payment of all due bill at Village-Samdari ( Telephone Exchange ) District-Barmer.

As per the office i have to receive my deposit cheque with in 3 Months but after completing the 4 Months and
few days still i have not received my refund.

Kindly Requesting you to provide me my balance refund from BSNL Barmer.

Thanking You

The security deposits for the no.[protected](MNP from BSNL to VODAFONE) have not received. It have been surendered in August 2011. For future communications you can call on [protected](Brajen Hazarika)

Speed is veryyyy lessss

I Am using bsnl nic card purchased from bsnl SDO office nadaun(device is ZTE EV-DO NIC CARD )[protected].
its speed is very less in my area
village BANTERA (NADAUN), City HAMIRPUR, State Hamchal Pradesh. every 15min my net service has been disconeted problme..., .
it will not provide even 100kbps of download speed, so please make changes to saticify users, because the network speed is too slow, not even good service, but we expect better service even after launching of 3G services please increase speed and constant signal.
AND please, ., ., . verify my bill.. you send me incorrect bill from last seven month's. and send me a correct bill...

thank's...

I am owner of BSNL landline connection at Panipat, Haryana. connection no is[protected]
on same number, I have bsnl broadband connection.

Every time when I try to connect internet friquently ADSL lndicator is become off. After trying a lot of times, it comes again

I complain to JTO, (Mr. Chohan) of Sector 25, HUDA, Exchange. Panipat many times but they can't solve problem and never visit my place to solve the problem.
so, still today they can't solve this problem
please do somthing to solve my problem. Consumer no.[protected], Panipat

I have travelled all over the world with very little issue, but come to Chandigarh and your phone stops working. Amazingly masses of data travels round chandigarh but obviously the mobile network here is absolute pants.

sir i praveen kumar wants to tell about my problem that i don't want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
Please unsub this sunscriptionfrom my cellone connection.

I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
The subwapactress pack service is activated nearly 07/08/2009.
After this amount of Rs.10 reduced every week .So I have reduced about 60 Rs.from my ballance.
I conferm many times to costumer care for this problem but here is no solution.
Now i want to deactivate this service .
please help me .
Thank you.

Sir I praveen kumar wants to tell about my problem that i want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem to the customercare.There is no solution there. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
Please unsub this sunscriptionfrom my cellone connection.
thanking you.

Sir I praveen kumar wants to tell about my problem that i want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem to the customercare.There is no solution there. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
Please unsub this sunscription from my cellone connection.
thanking you.

Sir I am J.Hmingchunghnung, my mob.no.is [protected] want to unsubscribe the package of wap1.indiatimes.com subwapactress immidiately.Even after many complaints to the customer care but keep chargings me Rs.10/- per week.So please do the needful.

I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
The subwapactress pack service is activated nearly july-2009
After this amount of Rs.10 reduced every week .
I conferm many times to costumer care for this problem but here is no solution.
Now i wanted to deactivate this service .
please help me .

I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
The subwapactress pack service is activated nearly 07/08/2009
After this amount of Rs.10 reduced every week .So I have reduced about 60 Rs.from my ballance.
I conferm many times to costumer care for this problem but here is no solution.
Now i want to deactivate this service .
please help me .
Thank you.

get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The subwapactress pack service is activated nearly july-2009
After this amount of Rs.10 reduced every week .
I conferm many times to costumer care for this problem but here is no solution.
Now i wanted to deactivate this service .
please help me .

I got a service msg on my mob. no. [protected] from 58888 &activated weekly since last 3 weeks by deducting 10 Rs every week . No help from customer care. now I WANTS TO DEACTIVATE THIS SERVICE. Please help me THANKYOU

Sir,


My self Paramanand Vishwakarma get a service message on my mobile no. [protected] from

58888 or web address htttp://wap1.indiatimes.com .

The subwapactress pack service is activated nearly 23/08/2009.

After this amount of Rs.10 reduced every week .

I conferm many times to costumer care for this problem but here is no solution.


Now i wanted to deactivate this service .

please help me .

Thanks.

My self Mr. Paramanand Vishwakarma

I get a service message on my mobile no. [protected] from

58888 or web address htttp://wap1.indiatimes.com .

The subwapactress pack service is activated nearly 23/08/2009.

After this amount of Rs.10 reduced every week .

I conferm many times to costumer care for this problem but there is no solution.

They did not help me and not give any deactivation process.


Now i wanted to deactivate this service with your help.

please help me...

Thanks.

My self Mr. Paramanand Vishwakarma

I get a service message on my mobile no. [protected] from

58888 or web address htttp://wap1.indiatimes.com .

The subwapactress pack service is activated nearly 23/08/2009.

After this amount of Rs.10 reduced every week .

I conferm many times to costumer care for this problem but there is no solution.

They did not help me and not give any deactivation process.


Now i wanted to deactivate this service with your help.

please help me...

Thanks.

am facing the same problem for the last 2 months, have not been able to deactivate it...its become a harassment and an unnecessary botheration...is there any way to unsubscribe from this diva service of indiatimes...

my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The wap subsciption pack service is activated for one month
Now i wanted to deactivate this service
as soon as possible
thanks

My name jitender. i get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The WAP actress pack service is activated nearly 27/08/2009.
After this amount of Rs.10 reduced every three or four day.
I conferm many times to costumer care for this problem but here is no solution.
Now i wanted to deactivate this service .
please help me sir.
Thank you.

Hi my name jitender. i get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com/wapsub.html?t=subwapactress&p=dd&a=1 .
The subwapactress pack service is activated nearly 27/08/2009
After this amount of Rs.10 reduced every three or four day .So I have reduced about 110 Rs.from my ballance.
I conferm many times to costumer care for this problem but here is no solution.
Now i want to deactivate this service .
please help me sir.
Thank you.

deactivate web service of 58888 on mobile no [protected]

my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The wap subsciption pack service is activated for one month
Now i wanted to deactivate this service
as soon as possible
Thanks

My name Naveen.
i get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The WAP actress pack service is activated nearly 10/01/2010.
After this amount of Rs.10 reduced every three or four day.
I confirm many times to costumer care for this problem but here is no solution.
Now i wanted to deactivate this service .
please help me sir.
Thank you.

I get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The subwapactress pack service is activated nearly november 2009.
After this amount of Rs.10 reduced every week .
I conferm many times to costumer care for this problem but here is no solution.
Now i wanted to deactivate this service .
please help me .
Thank you.

BSNL Broadband — no proper signal

dear sir,
We have taken bsnl broadband connection from last month and from past two weeks there is no proper connection .Always the SIGNAL FLUCTUATES so we are not able to access the internet.Kindly get a solution for this problem .even the local authorities have behaved in a neglecting manner and have not responded to our complaints.

i alredy compalint for this signal ican't cal from gmail some times signal comeing going that way pls help me