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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 694

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S
S.Vignesh ram kumar
from Delhi, Delhi
Aug 30, 2009
Resolved
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Resolved

My mobile is [protected], and i want to deactivate my hello tune. please do the needful as soon as possible.
Aug 14, 2020
Complaint marked as Resolved 
Sir,

My Number [protected] and i want to deactivate my hello tune. please do the needful as soon as possible.

Thank you

Packiremohamed.M
How can I deactivate bsnl postpaid callertune?
How can I deactivate bsnl postpaid callertune? my mobile no [protected]
I am trying to make call and complaint to bsnl on 1503 from last 2 weeks, but no one is picked up call, actually i would like to deactivate callertune, my postpaid no is [protected], kindly do the needful.
I am unable to deactivate/unsubscribe the bsnl tune in my mobile No. [protected]
Please help
From:
A.C.Gurunath
Email: gurunath.[protected]@gmail.com
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    G
    Gautam Dutta
    from Sambalpur, Odisha
    Aug 30, 2009
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    D/Sir,
    I am using BSNL Broadband since last twoYear. From last few months broadband is not connecting properly. I contacted with broadband section, They are telling that there is no problem from their side. As the modem DSL is not stable, telephone exchange has to check the cable line. I have complaind several times to telephone exchange, they are not taking any step to check the cable line, My telephone No is[protected].
    Please take necessary action
    Thanks.
    I have broadband connection with phone no.[protected]. This broadband connection is working at its will. I do not remain sure that it will work. The bill should contain the no where i should contact for any enquiry related to non function.
    I have tried [protected] but i hear only the ring voice. I t is really a tough job or a test to your temperament to get the call through.

    MM Gupta
    not revcieving bsnl signal
    not revcieving bsnl signal
    I have broadband connection with phone no.[protected]. This broadband connection responce phone line busy eror 676 plz solve my problem
    Dear Sir,
    Our Broadband is not working properly since the time the underground cable was ladid about one manth back, evry evening the boradband shuts down and then the IPTV also does not work and it is a problem when the net and TV both dont work. I have lodged so many complaints but to no avail. IPTV people say it is a BSNL problem and BSNL people say it is because of IPTV.
    Please do something.
    My tel number is[protected].
    Thanks
    I have a broadband connection at home on land line #[protected] since the very beginning of allotting broadband connection at Annamanada Exchange falling under Mala. Further I have a e-mail Cafe at Meladoor where I have a broadband connection on # [protected]. While the former was connected at very early stage, the latter got connected recently so to say in the year 2008. Thereafter, there were many connections given within this area until which time, there was no interruption of NET light disconnection from the modem at home as well as at my Shop. Many a time I complaint and the concerned personnel visited but in vain.

    Further, I would like to mention here that I am being contacted by many from within my area about the same problem they are facing. So it is not only a problem with me alone but also with many. Therefore, it is a crucial problem that we are all facing here cautioning you to improve your service.

    Can I expect a responsible reciprocal action from your end to correct your otherwise maligned service?

    Sincerely yours/K S Vijayan
    Link Failure is far too often - cannot continue with this.
    Broad band not working
    My bsnl broadband connection almost dead since 2nd august 09. No answer from mala exchange helpline number. I directly approached to the JTO and gave a written complaint regarding broadband connection. Then they replaced the modem, but internet not getting. I am paying Rs 500/ in each month. Is there a way other than telephone adalat to rectify this problem??
    My bsnl broadband connection almost dead since 2nd august 09. No answer from mala exchange helpline number. I directly approached to the JTO and gave a written complaint regarding broadband connection. Then they replaced the modem, but internet not getting. I am paying Rs 500/ in each month. Is there a way other than telephone adalat to rectify this problem??
    My Phone no[protected]
    i m gurpreet singh bains . our tel. no. is [protected] distt. hoshiarpur . i have bsnl broadband . i have big problem in my braodband .
    its not working last 7 days
    . i have paid telephone bills freely
    please help me for work in broadband .
    thanks
    D/Sir,
    I am using BSNL Broadband Unlimited Plan since last forteen months. From last few months broadband is not connecting properly. I contacted with broadband section, They are telling that there is no problem from their side. As the modem DSL is not stable, I have complaind several times to telephone exchange, they are not taking any step to check the cable line, they only call me and told me some steps but my problem is as it is. My telephone No is[protected],
    I hope that you take necessary action
    Thanks.
    O.P.Gaur, [protected]
    mera broadband connection 2 maha se band hai please use chalu kara de
    [protected]


    manoj vaishnav [protected]
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      M
      Mr. Satya Narain
      from Bengaluru, Karnataka
      Aug 30, 2009
      Resolved
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      Resolved

      Hi,

      I am from Modinagar[protected], I have handed-over my instrument 03-June-09 and all the necessery document to BSNL Govindpuri office Modinagar.

      I have got a cheque of worth Rs. 739 with cheque no. 447276, it was a PNB cheque.

      Bsnl current account -- [protected]

      I have given Rs 3000 as a security at the time of connection & submitted back at the time of handed over on 03-June-09.

      Problem detail -- I didnt get my full amount of security at the time of handed over my connection and instrument. Plz provide me the breakup of my Rs 3000 security, as i got only Rs739.

      Thanks for your cooperation.

      Thanks,
      Mr, Satya Narain
      [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      I HAVE A CONNECTION NO. [protected] WITH THE NAME & STYLE OF LOKESH KUMAR S/o SHRI BRAHEM PRAKASH UNDER HEAVT ELECTRIC LINE BRIJ VIHAR COLONY MURAD NAGAR.
      WITH THE ABOVE SAME MY CONNETION IS NOT WORKED FROM LAST FOUR MONTHS. I HAVE COMPLAINET NO. 31 ON DATED 13-07-09 & PRESONALLY VISIT TO LINEMAN MUNSILAL MANY TIMES AFTERTHAT THE POSITION IS NIL. IF MY CONNECTION CAN'T BE REPAIR WITHIN SEVEN DAYS, KINDLY DISCONNECT THAT AND INFORM TO ME AT [protected], [protected], [protected] & [protected].
      The security deposits for the nos.[protected] &[protected]MNP from BSNL to VODAFONE) have not received. both have been surendered in August 2011. For future communications you can call on[protected]Pankaj Surana)
      Dear Sir,
      My Landline No.[protected] of Village-Khandap, Tehshil-Siwana, District-Barmer, State-Rajasthan
      i have cut down/ Cancel my LAND LINE connection on 26/11/2012 after payment of all due bill at Village-Samdari ( Telephone Exchange ) District-Barmer.

      As per the office i have to receive my deposit cheque with in 3 Months but after completing the 4 Months and
      few days still i have not received my refund.

      Kindly Requesting you to provide me my balance refund from BSNL Barmer.

      Thanking You
      The security deposits for the no.[protected](MNP from BSNL to VODAFONE) have not received. It have been surendered in August 2011. For future communications you can call on [protected](Brajen Hazarika)
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        N
        narasimha
        from Delhi, Delhi
        Aug 29, 2009
        Resolved
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        Resolved

        just please stop sales of NIC cards BSNl, Because it is use less there is no good speed
        In my area at hyderabad, village : INJAPUR it is 7kms longer from tower, and just 13 kms longer from Hyderabad even though there is nogood download speed, some time it will not give service it says connection with remote computer is failed.so please try to improve "performance" not salariesor rental price.
        Aug 14, 2020
        Complaint marked as Resolved 
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          N
          Narasimha goud
          from Delhi, Delhi
          Aug 29, 2009
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          I Am using bsnl nic card(device is huai ec325)its speed is very less in my area
          village INJAPUR, City HYDERABAD, State Andhra Pradesh.
          It is use less product to broadband all the use of it to bsnl in the form of money.It will not provide even 10kbps of download speed, so please make changes to saticify users, because the network speed is too slow, not even good service, but we expect better service even after launching of 3G services please increase speed and constant signal. and do not increase rent B'coz there is no chance to return the product
          Speed is veryyyy lessss

          I Am using bsnl nic card purchased from bsnl SDO office nadaun(device is ZTE EV-DO NIC CARD )[protected].
          its speed is very less in my area
          village BANTERA (NADAUN), City HAMIRPUR, State Hamchal Pradesh. every 15min my net service has been disconeted problme..., .
          it will not provide even 100kbps of download speed, so please make changes to saticify users, because the network speed is too slow, not even good service, but we expect better service even after launching of 3G services please increase speed and constant signal.
          AND please, ., ., . verify my bill.. you send me incorrect bill from last seven month's. and send me a correct bill...

          thank's...
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            G
            Girish C Amin
            from Bengaluru, Karnataka
            Aug 29, 2009
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            I am owner of BSNL landline connection at Anand, Gujarat connection no is[protected]
            on same number i have bsnl broadband connection.

            Every time when I try to connect internet friquently ADSL lndicator is become off. After trying a lot it comes again

            I complain to Anand bsnl authoritys many times but they can't solve problem
            Technicians fron telecom says there is a problem of loop from exchange to connection box cabel, , we will change loop shortly and your problem will solve..
            but still today they can't solve this problem
            please do somthing to solve my problem

            Girish Amin
            1-Dhara Nagri Socity
            Jalia Talawadi
            Bhaikaka Marg
            Anand-388001
            [protected]
            I am owner of BSNL landline connection at Panipat, Haryana. connection no is[protected]
            on same number, I have bsnl broadband connection.

            Every time when I try to connect internet friquently ADSL lndicator is become off. After trying a lot of times, it comes again

            I complain to JTO, (Mr. Chohan) of Sector 25, HUDA, Exchange. Panipat many times but they can't solve problem and never visit my place to solve the problem.
            so, still today they can't solve this problem
            please do somthing to solve my problem. Consumer no.[protected], Panipat
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              N
              Navdeep Sharma
              from Chandigarh, Chandigarh
              Aug 29, 2009
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              BSNL offers free roaming all over haryana including chandigarh, panchkula and mohali from 01 august, 2009. I am living in Pinjore and working in mohali. its a best offer to me so i was purchased a new pre-paid connection dt. 10 Aug 2009 of BSNL bearing No. [protected]. But when i am entered in chandigarh there no signal in chandigarh area including mohali. i already gave the number to all my colleague and relative. I request you to pls look after this problem seriously.
              I have travelled all over the world with very little issue, but come to Chandigarh and your phone stops working. Amazingly masses of data travels round chandigarh but obviously the mobile network here is absolute pants.
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                H
                harish sharma
                from Kolkata, West Bengal
                Aug 28, 2009
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                I get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                The subwapactress pack service is activated nearly 27/08/2009.
                After this amount of Rs.10 reduced every week .
                I conferm many times to costumer care for this problem but here is no solution.
                Now i wanted to deactivate this service .
                please help me .
                Thank you.
                sir i praveen kumar wants to tell about my problem that i don't want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
                Please unsub this sunscriptionfrom my cellone connection.
                I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
                The subwapactress pack service is activated nearly 07/08/2009.
                After this amount of Rs.10 reduced every week .So I have reduced about 60 Rs.from my ballance.
                I conferm many times to costumer care for this problem but here is no solution.
                Now i want to deactivate this service .
                please help me .
                Thank you.
                Sir I praveen kumar wants to tell about my problem that i want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem to the customercare.There is no solution there. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
                Please unsub this sunscriptionfrom my cellone connection.
                thanking you.
                Sir I praveen kumar wants to tell about my problem that i want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem to the customercare.There is no solution there. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
                Please unsub this sunscription from my cellone connection.
                thanking you.
                Sir I am J.Hmingchunghnung, my mob.no.is [protected] want to unsubscribe the package of wap1.indiatimes.com subwapactress immidiately.Even after many complaints to the customer care but keep chargings me Rs.10/- per week.So please do the needful.
                I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
                The subwapactress pack service is activated nearly july-2009
                After this amount of Rs.10 reduced every week .
                I conferm many times to costumer care for this problem but here is no solution.
                Now i wanted to deactivate this service .
                please help me .
                I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
                The subwapactress pack service is activated nearly 07/08/2009
                After this amount of Rs.10 reduced every week .So I have reduced about 60 Rs.from my ballance.
                I conferm many times to costumer care for this problem but here is no solution.
                Now i want to deactivate this service .
                please help me .
                Thank you.
                get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                The subwapactress pack service is activated nearly july-2009
                After this amount of Rs.10 reduced every week .
                I conferm many times to costumer care for this problem but here is no solution.
                Now i wanted to deactivate this service .
                please help me .
                I got a service msg on my mob. no. [protected] from 58888 &activated weekly since last 3 weeks by deducting 10 Rs every week . No help from customer care. now I WANTS TO DEACTIVATE THIS SERVICE. Please help me THANKYOU
                Sir,


                My self Paramanand Vishwakarma get a service message on my mobile no. [protected] from

                58888 or web address htttp://wap1.indiatimes.com .

                The subwapactress pack service is activated nearly 23/08/2009.

                After this amount of Rs.10 reduced every week .

                I conferm many times to costumer care for this problem but here is no solution.


                Now i wanted to deactivate this service .

                please help me .

                Thanks.
                My self Mr. Paramanand Vishwakarma

                I get a service message on my mobile no. [protected] from

                58888 or web address htttp://wap1.indiatimes.com .

                The subwapactress pack service is activated nearly 23/08/2009.

                After this amount of Rs.10 reduced every week .

                I conferm many times to costumer care for this problem but there is no solution.

                They did not help me and not give any deactivation process.


                Now i wanted to deactivate this service with your help.

                please help me...

                Thanks.
                My self Mr. Paramanand Vishwakarma

                I get a service message on my mobile no. [protected] from

                58888 or web address htttp://wap1.indiatimes.com .

                The subwapactress pack service is activated nearly 23/08/2009.

                After this amount of Rs.10 reduced every week .

                I conferm many times to costumer care for this problem but there is no solution.

                They did not help me and not give any deactivation process.


                Now i wanted to deactivate this service with your help.

                please help me...

                Thanks.
                am facing the same problem for the last 2 months, have not been able to deactivate it...its become a harassment and an unnecessary botheration...is there any way to unsubscribe from this diva service of indiatimes...
                my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                The wap subsciption pack service is activated for one month
                Now i wanted to deactivate this service
                as soon as possible
                thanks
                My name jitender. i get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                The WAP actress pack service is activated nearly 27/08/2009.
                After this amount of Rs.10 reduced every three or four day.
                I conferm many times to costumer care for this problem but here is no solution.
                Now i wanted to deactivate this service .
                please help me sir.
                Thank you.
                Hi my name jitender. i get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com/wapsub.html?t=subwapactress&p=dd&a=1 .
                The subwapactress pack service is activated nearly 27/08/2009
                After this amount of Rs.10 reduced every three or four day .So I have reduced about 110 Rs.from my ballance.
                I conferm many times to costumer care for this problem but here is no solution.
                Now i want to deactivate this service .
                please help me sir.
                Thank you.
                deactivate web service of 58888 on mobile no [protected]
                my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                The wap subsciption pack service is activated for one month
                Now i wanted to deactivate this service
                as soon as possible
                Thanks
                My name Naveen.
                i get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                The WAP actress pack service is activated nearly 10/01/2010.
                After this amount of Rs.10 reduced every three or four day.
                I confirm many times to costumer care for this problem but here is no solution.
                Now i wanted to deactivate this service .
                please help me sir.
                Thank you.
                I get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
                The subwapactress pack service is activated nearly november 2009.
                After this amount of Rs.10 reduced every week .
                I conferm many times to costumer care for this problem but here is no solution.
                Now i wanted to deactivate this service .
                please help me .
                Thank you.
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                  M
                  Mini Gopi
                  from Tiruchengode, Tamil Nadu
                  Aug 28, 2009
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                  We have no proper Wifi signal . Due to that we cannot contact anybody properly . Please take any action to this.

                  BSNL Broadband — no proper signal

                  dear sir,
                  We have taken bsnl broadband connection from last month and from past two weeks there is no proper connection .Always the SIGNAL FLUCTUATES so we are not able to access the internet.Kindly get a solution for this problem .even the local authorities have behaved in a neglecting manner and have not responded to our complaints.
                  i alredy compalint for this signal ican't cal from gmail some times signal comeing going that way pls help me
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                    K
                    Kiran Singh
                    from Dhoraji, Gujarat
                    Aug 28, 2009
                    Resolved
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                    Resolved

                    Dear Concern,
                    With great frustration and hope i am writing this mail to bring to your notice the poor service and rude behaviou of officer sitting in Dalmianagar Exchange(Bihar)(code 06184).i am using broad band connection from 24th of june 2009 but not even for single day it has worked properly.i am contionously making complaint to the exchange people on land line as well as mobile no of the officer, landline no on which i am making complaint are 253000, 253456, 25399(std code 6184)but no action is taken.Most of time i am encountring error 678, some time wrong user id and password, phone line bussy etc.
                    To the some extent it was ok from 20th of july to 21st of august but again from 22nd of august i am not been able tro connect even.I have made regular complaint every day but have got no revert on the same only they say it will be done even some time they disconnect the call.

                    Plz help me to get out of the problem ASAP.


                    Regards
                    Kiran
                    [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      N
                      Nawal Kishore
                      from Sambalpur, Odisha
                      Aug 28, 2009
                      Resolved
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                      Resolved

                      sir,
                      I Nawal Kishore Cell No. [protected] not subscribe fhm vod but charge have been cut @ Rs. 5/- Daily from account yet.I call at BSNL coustomer care to deactivate it but they refused to close it
                      So pls deactivate this services immidiatly.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      My no.is [protected] n i didnt subscribe for FHM VOD, but charges of Rs. 5/- deducted from my account every day.its the 5th day n i have allready lost Rs. 25 .I m really frustrated now. So, Please deactive the service from my mobile number immediately.With regards, SUSHIL PAL
                      Do you want to unsubscribe FHM VOD ?

                      Then go to

                      http://wap.mauj.com/sf/sub3/unsubid.php?subid=xxxx

                      OR

                      go to

                      http://wap.galaxy.mauj.com/sf/sub3/unsubid.php?subid=xxxx

                      ("xxxx" is your subscribtion id which you will get on the FHM VOD service message)

                      EXAMPLE : if your service message is like http://wap.galaxy.mauj.com/sf/sub3/show.php?cid=3890&subid=848

                      OR

                      http://wap.mauj.com/sf/sub3/show.php?cid=3890&subid=848

                      (for above link subscribe id is 848)

                      A mobile chat site

                      http://arawap.net?r=dinobandhu
                      i am wilson r. i want to unsubscribe from fhm vod. i didn't subscribe to it.
                      so please unsubscribe me from the service.my no is [protected]
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                        V
                        Venkata Biswanath D
                        Aug 28, 2009
                        Resolved
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                        Resolved

                        I have placed a request for a new land line connection on 8th of August 2009 with all the required documents and initial deposit of Rs. 500/-. I was assured to get a new connection within a week.
                        But till date there is no connection till date.
                        When contacted I was told various reasons everyday. Sometime they tell that it is not feasible. Sometime they tell they are sending people immediately. They have also told that they dont have wires!! One person also told me that they are waiting for BBMPs approval.
                        i dont understand the issue they tell me. In my building already there are 3 BSNL landline connections present then why it is not feasible for another connection.
                        These public sector companies have to change with time else they will slowly extinct! They are no where compared to service with the private companies.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        It has been more than two months since I have applied for a new Landline connection at Kaikhali, PO: Airport, Kolkata, but nothing has been done till now. I have had given 'N' number of calls to the nearest exchange, SD officer in charge and even registered a complain with the Public Grievance officer but to my plight, no-body gives attention to it.

                        Work Order No: KKR/N/GG/08-09/0775.
                        sir
                        i applyfor new connection[protected] at i.d.p.l exchange rishikesh.thish connection approved at[protected]. but after 45 dayes they will not connect this connection.i talk with s.d.o of exchange but they will not give me satisfaction & there a empoly Mr. CHORASIYA ji was talking me very badly words.so sir please as soon solve my problem. my mobile no is -[protected]
                        THANKS
                        I had tried to get a new land line connection from BSNL last year. I had filled the form and all formalities and was waiting for my Land line connection to implement. but it didn't and the officials said that we cant give you a connection in the locality until and unless someone else remove his/her connection. Same reason was given this year too. They don't want to lay a new connection. Its pathetic for such a big company and in a city like Jodhpur (Rajasthan). I cant have a land line connection in the city. Please help me. i badly need it for my home and also for internet facility.
                        My Email id is- [protected]@yahoo.com
                        my address is
                        181, Kanahiya Nagar, Shikargarh
                        Jodhpur, Rajasthan-342001
                        I have applied a new landline connection since past 20 days now.not yet came . Lead number is 124739
                        dear sir
                        im from vizag applied for new land connection on 2/2/2014.Till now no bsnl official gave connection .Becuase of no time i have applied it on internet .A person approached me and collected money and next day he gave me the landline no .but coming to connection no response from them.my alloted land line no is [protected]
                        The representative from BSNL called me personally and collected application form together with registration charges of Rs 500/- in cash about one year back.( I do not remember the exact date ) ie in the month of July 2014, promising that the new connection will be provided within two days time. I have been reminding now and then but they are callous and gave impertinent replies. I was driven from pillar to post. Recently upon contacting, they gave me two numbers one by name Uma[protected] and another one by name Ashoknarayan [protected]. These people have no patience to hear the complaint. they gave a routine answer that they will look into this. I wanted a new line in the name of my son NRI Thotapalli Saiprasannakumar, No:125, @nd cross, Rain Bow Drive, Sarjapur road, Carmelarampost, Bengaluru 560035. There are already 2 land line connections none with internet connection another number in the name of Padma and the internet connection is in the name of Thotapalli Sreenivasamurthy, [protected] and another number is 25831125, in carmelaram exchange.Will you please atleast take some concrete action in this regard or you too would take it easy and give a routine reply " we will look into the matter"
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                          K
                          KOLLURU SATYANARAYANA MURTHY.
                          from Bengaluru, Karnataka
                          Aug 28, 2009
                          Resolved
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                          Resolved

                          AT FIRST I HAVE PAID Rs 1926/- ON 27/07/2009, BUT I HAVE RECEIVED ANOTHER TELEPHONE BILL ON 11/08/2009 . GENERALLY I GET TELEPHONE BILL ALTERNATIVELY, BUT THIS TIME I HAVE RECEIVED BILL EVEN AFTER PAYING Rs1926/- ON JULY. SOON AFTER THAT I HAVE GOT A BILL TO PAY Rs839/- IN AUGUST THIS MONTH INSTEAD OF REICEIVING ON SEPTEMBER.I USE BSNL BROADBAND SERVICES. CAN YOU PLEASE CLARIFY REGARDING THIS PROBLEM? MY LANDLINE PHONE NO. IS[protected]. BILL NO. WHICH I HAVE RECEIVED ON 11/08/2009 IS 3849268. CUSTOMER ID IS[protected].

                          IS IT THAT THE BILL PERIOD HAS BEEN CHANGED FROM ALTERNATIVE MONTH TO MONTHY PERIOD?
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          i have 500C combo plan .with 175 call free
                          how can i know how many call i have done before end of month
                          i have 500C combo plan .with 175 call free
                          how can i know how many call i have done before end of month
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                            R
                            RAMESH SINGH PALAWAT
                            from Jaipur, Rajasthan
                            Aug 28, 2009
                            Resolved
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                            sir,
                            how to get the details of incoming and outgoing calls in landphone from RAJASTHAN. i have problem with my land numbers and i want to check it out as the bill is increasing with out my involvement. i have complaint before 3 month, but dont solve my problam.i think dont awail plan 199 bsnl to bsnl free service.please check my account that plan 199 is proper work in my account. MY BSNL NUMBER[protected]

                            RAMESH SINGH PALAWAT
                            [protected]

                            50 SHRI RAM NAGAR
                            JHOTWARA JAIPUR
                            RAJASTHAN
                            302012
                            M-[protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              R
                              Rajeev Jha
                              from Anand, Gujarat
                              Aug 27, 2009
                              Resolved
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                              Resolved

                              my mobile no. is [protected].i recharged my mobile of rs.230 for unlimited monthly gprs on 20/08/2009 from no143141.i received confermation messege regarding this.regarding this, reference no given to me was[protected].but, after 6 days, from 27/08/2009, my balance got charged for using gprs.please help me.is rs.230 recharge is not for unlimited monthly gprs in prepaid mobile.?
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              gprs related complaint booked on11 th december complaint no.is KT[protected]
                              Hi,

                              I am using GPRS-99 from the last one year.I had no complaint against it.But on Monday[protected], wnen I was browsing internet in my laptop, Rs.119/- deducted from my main balance.Though I had activated GPRS-99 on 14-Dec-2009.I have already given a wriitten complaint to the SDE, Dhenkanal and also registered a complaint through the customer care and the complaint no.is - 3984654.Till now I don't get any response from anyone.Please kindly solve my problem and refund my money back.
                              BSNL GPRS PREPAID 99 PLAN ORISSA.Dear sirs it has been observed few month that gprs net didnt work properley and net is going to slow day by day and signal strength is poor day by day BAMPADA TOWER CHHANPUR BALASORE ORISSA.So kindly arrange to rectified as soon as possible
                              when i connect to bsnl gprs .always show network errar problem.and provider give me very slow internet speed.pls slove my problem

                              BSNL — GPRS related

                              Sir,
                              I am a BSNL (postpaid) GPRS (Plan 249) customer. Now I want to deactivate the same. I sent the request for deactivation via SMS (GPRSDE to 53733) as given in the BSNL website for several times, but nothing happened. Please advice me on the same.
                              SIR, BCOZ O[censored]R NUM IS POSTPAID U HAV TO GIVEN REQ DIRECTLY IN BSNL CUSTOMER SERVICE.
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                                G
                                G l sharma
                                from Chennai, Tamil Nadu
                                Aug 27, 2009
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                                sir
                                iam reciveing onmobile messages from number 12555020.I want to unsubscribe it.
                                please do the necessary whatever required.my mobile number is [protected].please take actions as soon as possible.
                                sir
                                iam reciveing onmobile messages from number 12555020.I want to unsubscribe it.
                                please do the necessary whatever required.my mobile number is [protected].please take actions as soon as possible.
                                sir
                                iam reciveing onmobile messages from number 12555020.(12555) I want to unsubscribe it with immmediate effect even there is a time up to 20th of this month and deduction Rs.20 is permissable.please do the necessary action whatever required.my mobile number is [protected].please take actions as soon as possible.this is third reminder.

                                by thankying you
                                sir
                                iam reciveing onmobile messages from number 12555020.(12555) I want to unsubscribe it with immmediate effect even there is a time up to 20th of this month and deduction Rs.20 is not permissable.please do the necessary action whatever required.my mobile number is [protected].please take actions as soon as possible.this is third reminder.

                                plese refer the above message since last 4 days i am sending the abovev complaint but there is no responce from your side today 11/01/2011 also i have got the SMS from 12555 if i will get the SMS from 12555 i will log a complaint to consumer court or i will spoil the sim card so i request you please do the needful action as soon as possible

                                BSNL — 12555020

                                Attention BSNL customers :-

                                BSNL mobile stealing money from his own mobile customers, that how it happens is.. by knowingly they are activating service messages from 12555 like Devetonal type message or such questions for Example: today who will won the match? giving 2 options for it. or from 12555 3 devotional sms 3/4 messages if we get is ok.. if we are getting continuously daily these kind of message, we get irritated and to deactivate these service message from 12555 its not free, they are detecting money of Rs.5. Just think about this matter Knowingly activating service unwanted messages and for deactivate these type of messages asking money... think about all mobile customers as started wish to deactivate spending money... how many lakhs they earn with out providing valuable service... be alert...

                                when i asked customer care they are not having rights to deactivate such service. The customer can only deactive through message by spending money of Rs.5 as to type UNSUB ALL to 12555.even then also they are not ready to deactive immediately my Mob.No.is [protected]
                                sir,
                                [protected]
                                by the repeat complaint in several time in this portal the SMS from 12555 has not stopped from your end because on 17/01/2011 i have recived the 3 SMS from 12555 so i switched off the mobile and i have taten the Idea sim from 18/01/2011. i am sending this complaint so that all the BSNL SIM users can read and realsize that there is no sence of complaint in this portal so dont waste time and money it is better to change the service provider time to time so that no one over them

                                thankying you
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                                  K
                                  Kundan Patil
                                  from Surat, Gujarat
                                  Aug 27, 2009
                                  Resolved
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                                  Resolved

                                  Most of the telephone lines in Naigaon area are not working.
                                  Our telephone line is not working since last two months, even after complaining so many times no repairing is done .
                                  But BSNL never forget to send the bills.
                                  Now it's time to discoonect the Line, I'm going to give a written complain with my bill now to disconnect the line.
                                  I'm frustated using thier line.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    Syed
                                    Aug 27, 2009
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                                    I would like to inform that, CRBT (caller ring back tone) automatically debited to my a/c. I was trying to call one number in TN and after few minutes i got debit advice for Rs.30/ for selecting CRBT. Which is totally wrong and unfair. I called the customer care and told me that i have pressed the button. They are mischievously making money. It shold be stopped
                                    very true. it happend to me as well. Can BSNL take action?

                                    BSNL / Prepaid Service — MNP Request Rejected

                                    Dear Sir,
                                    Mera Naam Rajat Rastogi Hai Mera Mobile Number [protected] Hai Jise Main PORT Kara Raha Hoon Lekin bsnl Ki taraf se
                                    Meri MNP Request Ko Do Baar Reject Kar Diya Gaya Hai Bola gaya hai Ki maine Koi Agriment Kar rakha hai,
                                    Ki Main MNP Nahi Kar sakta Mera Number 8-10 Saal Purana Hai Kia Us Time MNP tha Jo Maine Agriment Kar Liya.
                                    Please Help Me,

                                    Thanks / Regards

                                    Rajat Rastogi

                                    [protected]
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                                      Gulshan Ara
                                      from Lucknow, Uttar Pradesh
                                      Aug 27, 2009
                                      Resolved
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                                      Resolved

                                      sir, my prepaid mobile no. is [protected] (UP(E) Bahraich SSA) . my mobile was cut due to non submitting of CAF but i have given my CAF on 03.08.09 but it not still working. Mr. I.M.Rao SDE(Mobile) O/o TDM Bahraich BSNL is incharge of this Section.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir,

                                      I reside in Gandhinagar (Gujarat) (India) and my mobile is [protected]
                                      IMEI [protected] model Nokia 1110 D.Brown. You are requested
                                      to kindly lock the mobile phone as well as IMEI no.

                                      With kind regards
                                      Nagaveni H
                                      Res. Sir,

                                      I am Dipesh Shah Akola (M.S) Cell No.[protected], I called to BSNL Customer Care From Last 8days for Deducting 2 Rs. at time of mobile switch ON and my total 15Rs.FRC is Null due to this deduction,

                                      I Called on BSNL Customer Care No. 1503, so many times but Customer Care Executives doesnt receive my call and 3 times tells due to technical problem we cant solve your problem.

                                      So this is my Kindly request to you for solve my Problem as soon as possible.

                                      Thanks,
                                      Dipesh Shah [protected]
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                                        D
                                        Deepak G. Talekar
                                        from Bengaluru, Karnataka
                                        Aug 27, 2009
                                        Resolved
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                                        Resolved

                                        Dear Sir,
                                        On 25/08/2009, I have paid Rs. 110/- (Rupees hundred and ten only) through on line payment i.e. portal.bsnl/portal online facility, whereas same amount not cradited to my mobile (Mobile no. [protected]) till date and the said amount is already deducted from my SB account ( SBI, Karwar Branch (Karnataka) through transaction no. [protected] on 25.08.2009. Where as I recieved a sms. saying, "SALES TRANSECTION FOR FOR MOBILE NO.[protected] COULD NOT BE PROCESSED. PLEASE CONTECT FOR FURTHER ASSISTANCE IN THIS MATTER. REF NO. [protected].". And where as, since from the day one, I made several calls to customer care centre no. [protected], did not get proper responce.They even could not registered my complaint regarding.
                                        So, I kindly request you to help me out of this matter.

                                        Thanking you sir,

                                        Regards,

                                        Deepak G. Talekar
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        BSNL — bsnl veenala card send sms to u 30 paise

                                        sir,

                                        i'm u r customer my mobile number is ([protected]) (veenela card)
                                        every month 250sms, happy hour's at 9-30pm to 7-30 am
                                        but how to send sms at .30 paisa per mobile (1landline+4mobile/landline)
                                        plz send my details

                                        thaking you
                                        u r customer
                                        ONLY HOPE FOR INDIA
                                        respected sir /madem
                                        I am a BSNL customer & have a BSNL sim I have miss entered my Pin no & now the sim is locked and is asking for the PUK no which i need to get by calling the customer care but nobody is responding at the customer care so can u pls send me the PUK no .the details of my mobile are as follows


                                        MOB no [protected]

                                        inthe name of Javed Akhtar Sheikh

                                        from Hubli

                                        pin no on the sim is[protected]

                                        hope u will pay heed to my kind request & do my job as soon as possible.

                                        thanking u

                                        Javed Akhtar Sheikh
                                        Respected Sir,
                                        I am a BSNL customer & my BNSL mobile number is [protected] . On 26, september, 2009, i got a msg from TM-FORTU as "WINNER! [protected] is chosen for $2500 CASH prize, call +[protected] now" Though i didnot subscribe for any fortune updates from my mobile, i got this msg. when i try to cal that no. i heard some recorded voice which i couldnot understand properly and then i realised that RS.10 was reduced from my balance..i do not understand what this msg is about.. Please let me know asap.
                                        Sir,

                                        I have purchased recharge coupon of Rs 200/- under Vennela plus scheme, but later i realized that, the vennela scheme is not applicable to Karnataka bsnl prepaid services. Those vennela schemes are applicable to andhra prepaids only. Now what can I do?
                                        Please let me know how can i use that recharge coupon
                                        i am bsnl customer my bsnl mobile number is [protected]. i want to recharge 3g rs 2499 unlimited internet.i am from karwar.so give me the procedure
                                        sir,
                                        my BSNL no. [protected] and my validity is still on 30th Oct 2010, my call rates are 49 pica per min. nad monthly 300 massages free but now my call rates are suddenly changed to 89pica and sms charge 80pica so please help me regarding this and also tell me which is plan to continue in same plan after validity.
                                        Thank you
                                        respected sir /madem
                                        I am a BSNL customer & have a BSNL sim, not working on date 07/11/2010 and is asking for the I need New same number sim . no which i need to get by calling the customer care but nobody is responding at the customer care so can u pls send me the PUK no .the details of my mobile are as follows


                                        MOB no [protected]

                                        inthe name of Mehaboob basha

                                        from Bellary

                                        pin no on the sim is[protected]

                                        hope u will pay heed to my kind request & do my job as soon as possible.

                                        Thanking u

                                        S.mehaboob basha
                                        mehaboob.[protected]@gmail.com
                                        1. i am R.G.Desai having two sim cards .[protected] and [protected]. My complaint is that i am getting unnecessary SMS through out day and night for advertisement and others.My request you to stop all unwanted SMS.
                                        2. My no [protected] was having sumo power pack facility with 500 free SMS and i have recharged (extended validity within time frame.Now out going SMS is being charges and call rate is 89 paise, Please restore my sumo power pack facility, I hope you look into my two complaints and do the needful at the earliest
                                        Respected Sir/Mam,
                                        I am Mohan Krishna from Mysore.My mobile number is [protected].My complaint is about my tariff migration. Previously i was in "Student Mast_mega" plan, but don't know automatically my plan changed to "Exel power plan".Actually i was extended my tariff validity previous month itself & also i was using the benefit..but automatically my plan changed to "Exel power plan". So i called so many times to customer care & finally one of senior executive registered a complaint & the complaint number is kt[protected] on 12/11/2010. .From that day wasting my precious time I'm calling to customer care every day., But nobody is responding me properly. I'm that much fed up with the services just cannot imagine.If i tel them to transfer the cal to senior executive they'll put me on hold for more than 55 minutes... then also they disconnect my call.. I don't want to tell their names, because i don't want to effect their job for my sake & around from 3-4 days back my plan changed to "SumoPowrPack".. I am not interested in that plan..My kind request is please as very earliest as possible please convert my plan to "Student Mast_mega" . plan & I'm very much in need for it.I believe defnitely you are going to solve my problem as fast as possible & oblige...
                                        Thanking you.
                                        MOHAN KRISHNA
                                        DEAR SIR,
                                        I AM S.S.NARGUND, MY MOBILE NUM IS [protected] SINCE 10-12 DAYS MY MOBILE BECOMING ONE WAY TALKING AND ONE WAY LISTENING, PLEAS RECTIFI THE PROBLEM AS EARLY AS POSSBILE. AND ANOTHER MY MOBILE NUMBER IS [protected] IS RECEIVING SMS (MANTRAS) AND EVERY TIME IT IS DEDUCTING RE 1/. PLEASE CANCELL THE MANTRA OPTION SMS. HOPE YOU WILL DO THE NEEDFULL
                                        REGARDS
                                        S.S.NARGUND
                                        Hi,

                                        This is my mobile no ([protected]) i forgot my address which i provided the address for communication, for that i want particular address which i provided address, if i loose my mobile (OR) SIM which address i have to provide can you please provide the address & Ref no which i have given at that time
                                        dear sir,
                                        my mobile no is [protected].after the expiry of my validity date, i didnt recharge for a month.after that i got to know from one dealer that if i recharge with Rs 301.i will get 100 Rs talk time and the same plan continues.so i recharged, but i got excel power plan instead of student power plan which i enjoyed.so i would like to know the rational behind that.and also am not getting line to customer care executive even after trying numerous times.
                                        Dear sir/mem

                                        My self Dharmendra Singh my mo. no. [protected] I have lost this Phone
                                        last 2 days than i request you plz block this SIM Card thank you.

                                        DHARMENDRA SINGH
                                        [protected]
                                        [protected]
                                        [protected]
                                        respected sir /madem
                                        I am a BSNL customer & have a BSNL sim I have miss entered my Pin no & now the sim is locked and is asking for the PUK no which i need to get by calling the customer care but nobody is responding at the customer care so can u pls send me the PUK no .the details of my mobile are as follows


                                        MOB no [protected]

                                        inthe name of Javed Akhtar Sheikh

                                        from bellary

                                        pin no on the sim is[protected]N

                                        hope u will pay heed to my kind request & do my job as soon as possible.

                                        thanking u

                                        rajat garg
                                        I have purchased Super ower pack prepaid slim on feb 09 the validity end on 31.07.2011. I have Rs 76/- in my balance account on 18.02.2011. But unnecessery all out going calls suspended from 18.02.11. get SMS to recharge within 18.02.11. again i have recgarge Rs 110/- on 19.02.11. again getSMS to recharge within 06.03.11.& again suspended all out going call ( top up Rs110/- validity is 30 days). I did not under stand how to calculate the curency should used within 24 Hrs. This is totally injustice.

                                        Now all my out going calls are suspended, if in case of emergency what can i do. so i submit my complaint for clarification

                                        My Phone number [protected]

                                        My e mail id [protected]@gmail.com
                                        i have excelpower plan of mobil no-[protected] but your customer care agent give me wrong information about Rs96.00 recharge and my plan is changed in to karanatka matraya plan so i do not want this plan pl reconevert my plan to excelpower
                                        i have excelpower plan of mobil no-[protected] but your customer care agent give me wrong information about Rs96.00 recharge and my plan is changed in to karanatka mithr plan so i do not want this plan pl reconevert my plan to sumopowerpack-ktk
                                        my bsnl prepaid sim card no.[protected] is lost, the same being unused for more than six months, but when i searched on 21.4.2011 it was missing and when i made a call to the said sim, some unknown is receiving and using my sim unauthorisedly, filed a complaint with jurisdictional magadi road police station, bangalore city on 22.4.2011, could not make a written complaint with bsnl as holiday for good friday, but bsnl call center was complained on 21.4.2011, pray for immediate blocking of said sim, thank you, my name is DEVARAJU.B
                                        Dear sir My preoaid mobile no is [protected]. cricket alert is activate on my mobile and we can't de activate that. also not connected to customer care . If we call to customer care it automatically disconnected. And try Maximum time. So plz de-activate this offer. It's my humble request sir plz... or plz send de-activation code. thanking you
                                        sir my mob no. is [protected] pls send detailed bill from may11 to june11 to my mail id [protected]@yahoo.com
                                        Dear Sir,

                                        On 26/05/2012, I have paid Rs. 501/- through online payment i.e. portal.bsnl/portal online facility, whereas same amount not credited to my mobile (Mobile no. [protected]) till date and the said amount is already deducted from my SB account ( SBI, Indiranagar Branch, Bangalore). Where as I recieved a sms. saying, "SALES TRANSECTION FOR FOR MOBILE NO.[protected] COULD NOT BE PROCESSED. PLEASE CONTACT FOR FURTHER ASSISTANCE IN THIS MATTER. REF NO. [protected].". And where as, since from the day one, I made several calls to customer care centre no. [protected], did not get proper response. They even could not registered my complaint regarding this.
                                        So, I kindly request you to help me out of this matter.

                                        Regards,
                                        Subhash

                                        TOP-UP OF Rs. 110/- , AMOUNT PAID BUT NOT  CHARGED - Comment #1430545 - Image #0
                                        i want to install landline for my house
                                        Purvapark, Jeevanhalli cox town, Bangalore
                                        I want to know the plans u can offer me
                                        and also the charged for local, STD and ISD calls
                                        Please, inform me the documents required along
                                        with my application for land line
                                        and, address of the office to submit my application.
                                        Chandru mobile [protected]
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