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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 694

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G
G l sharma
from Chennai, Tamil Nadu
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unsubscribe-mobile services

sir
iam reciveing onmobile messages from number 12555020.I want to unsubscribe it.
please do the necessary whatever required.my mobile number is [protected].please take actions as soon as possible....
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K
Kundan Patil
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL NUmber is in not working condition always

Most of the telephone lines in Naigaon area are not working.
Our telephone line is not working since last two months, even after complaining so many times no repairing is done .
But BSNL never forget to send the bills.
Now it's time to discoonect the Line, I'm going to give a written complain with my bill now to disconnect the line.
I'm frustated using thier line....
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S
Syed
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CRBT service

I would like to inform that, CRBT (caller ring back tone) automatically debited to my a/c. I was trying to call one number in TN and after few minutes i got debit advice for Rs.30/ for selecting CRBT. Which is totally wrong and unfair. I called the customer care and told me that i have pressed the button. They are mischievously making money. It shold be stopped...
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G
Gulshan Ara
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CAF given but not start my mobile no.

sir, my prepaid mobile no. is [protected] (UP(E) Bahraich SSA) . my mobile was cut due to non submitting of CAF but i have given my CAF on 03.08.09 but it not still working. Mr. I.M.Rao SDE(Mobile) O/o TDM Bahraich BSNL is incharge of this Section....
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D
Deepak G. Talekar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TOP-UP OF Rs. 110/- , AMOUNT PAID BUT NOT CHARGED

Dear Sir,
On 25/08/2009, I have paid Rs. 110/- (Rupees hundred and ten only) through on line payment i.e. portal.bsnl/portal online facility, whereas same amount not cradited to my mobile (Mobile no. [protected]) till date and the said amount is already deducted from my SB account ( SBI, Karwar Branch (Karnataka) through transaction no. [protected] on 25.08.2009. Where as I recieved a sms. saying, "SALES TRANSECTION FOR FOR MOBILE...
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N
NAJEEB UL REHMAN BHAT
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEAT

SIR
I AM THE SUBSCRIBER OF BSNL TARANG USING THE INTERNET SERVICE OF BSNL NO [protected] UNDER THE PLAN OF @250 PER MONTH
I AM USING THIS SERVICE FROM LAST 6 OR 7 MONTHS DURING MY FIRST THE SERVICE WAS NOT GOOD BUT STILL ACCEPTABLE BUT LAST 3 MONTHS IT IS QUITE DOWN IT IS LESS THAN 1KB PER SEC IT TAKES 5 MINUTES TO OPEN A WEB PAGE(GOOGLE.COM) WHILE I HAD PAID THE BILL OF 1500 ON 23 AUGUST IR I WANT QUICK ACTION FOR THIS br...
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R
riyaj mohd
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of rent of dead-stop period

Sir

I have three BSNL landline connections[protected]PCO), 278678, 278443(broadband).
Connections are dead-stop from[protected] to[protected] and[protected] to[protected] due to under-ground cable damaged by JCB of Health department. I also complained to the telephone exchange.

You are requested to deduct rent of this period[protected] to[protected] and[protected] to[protected] of T/Phone No.[protected],...
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H
hiran
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet usage

Sir,
I am unable to know the usage of internet. That's why i am not in a position to use internet with
confidence, because there is only 1.5 GB download limit in 500 compo plan....
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L
Lalit Mohan Pandey
from Lohaghat, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection not working

Dear Sir,
I have a broadband connection in my telephone number[protected] wef 040609, the details of which are given hereunder:-
PPPOE username:-lm[protected]@bsnl.in
E-mail username:-lm[protected]@bsnl.in
Portal ID:-lal[protected]

I suspect that someone has done a very clever mischief in order to receive some gratification from me that my above broadband connection is not working. May be my password...
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S
Santhaunam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of Address

Dear Sir/Madam:
As I have shifted my residence recently I request you to effect the new address in your next billing section which is as under:

V. Ganesh
C/o V. Santhaunam
8/20, AVM 2nd Avenue Main Road,
(Upstairs), Virugambakkam, Chennai 600 092
My Mobile No. [protected]...
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K
Kumaresan
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Going down the Hell - Air India Way

I, along with crores of Indians are frustrated with the very very poor services & plans of BSNL and are forced to move towards private operators. I wonder why the BSNL is going down the hell so fast - as the Air India way. The following are my complaints.

1. BSNL Land Line: Far the last about six months, I am repeatedly complaining about the Meter Reading Service (19621 and 19622) and it is not working most of the time....
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D
dharamvir godara
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auction sms no 56666 unable what is this ?

I want new vipin nos. [protected] on Rs.5100/-& [protected] on Rs.5100/- I send many sms on no.56666. Meet answer unable sent maassage. What is this ? Who is responsible this matter. Give no as above....
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C
CH P S SITARAMA RAJU
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ONLINE PREPAID RECHARGE ERROR

Dear Sir,

Prepaid recharge error

I have recharged my BSNL prepaid mobile no. [protected] on 25 August 09. The recharge was done for Rs. 55 through online facility provided by BSNL. After recharge, 55/- deducted from my account but the phone was not recharge
The Transaction Id is :- TXT[protected]
Receipt No. is : - [protected]...
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D
Dr Ravinder Pandita
from Gurgaon, Haryana
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Broadband

Dear Sir/Madam;

I was actually surfing net to look for compliant cell for broadband service of BSNL, wherin one could write compliants to heigher authorities and could expect solution in time.To my surprise I could not find one.

I have internet broadband services from BSNL attached to landline no 2510324.This remains out of reach for about half of the time.Sometimes the server could not be found, at other times...
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S
Sankaranarayanan K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection Problem & Customer support

I'm residing at Begur, Bommanahalli area in Banglore. I have taken unlimited broadband connection for the monthly rental of Rs.750. Since last two months I'm facing problem that the connection getting lost everyday and not able to work continuosly for 10 mins. By default the loosing the connection on Saturday night and connection getting restored on monday. But also the connection restored for only 10 mins or so. Both the DSL and...
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A
ANANTHASIVAN K
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL LAND LINE IS NOT WORKING

Respected Sir,

My Land Line No[protected], under Neendoor Telephone Exchange in Kottayam District, Kerala is not working since yesterday 24th August 2009. Of an on this problem exist due to various fault (Cable fault ?). Line also getting distubed often.

My age old Mother is alone at home and I am working in Trivandrum, capital of Kerala which is 5 hours from my home where the land line exists. Please...
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D
deepmamta
from Pathanamthitta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Mobile Service in IMT Manesar, Gurgaon

Dear Sir,
There are Poor Mobile Service, Network Slow Down and no Network Service for 15 Days...
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S
S Guru Sayee Prasad
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Out of Order - Absolutely No Response

My landline number[protected] is out of order for the past 3 weeks and in spite of calling the Mugalivakkam BSNL Office and lodging a complaint, there is absolutely no response from them. Every time a call is made to 22521100 or 22521111, the phone keeps ringing and no body bothers to attend the call also. Is there a way where in we can pump in some responsibility to the persons to attend to the complaints?...
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U
URJA RONAK MUDIYA
from Buldana, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO SERVICES PROVIDED - NO CHARGES ARE PAYABLE- JULY-2009

To,
1.] The Nodal Officer/s
BSNL, TelephoneExhcangexch Bldg,
Gulbai Tekr, Ahmedabad-6.
2.] The Accounts Officer-TR-KKR,
BSBL, Kan, GUJARAT TELECOM CIRCLE[AHMEDABAD]
G.B.T.E karia,
Ahmedabad-380008.

3.]
The Chief General Manager,
Bharat Sanchar Nigam Limited,
Gujarat Telecom Circle, Gulbai Tekra,
Ahmedabad-308006.

Sir/s,
br...
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M
Mohan Kumar Ramaligam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No BSNL Phone connection _ AVADI

I am residing at Plot No - 373 - TNHB, AVADI. I am in need of BSNL phone connection wiith internet facility. I contacted BSNL customer care as well BSNL off at AVADI. They told like they are putting the lines for my area. still more than two months, no progress. They says there is no connection to my area. Please kindly help on this. Thanks....
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