Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl Ghazizbad — Telephone is outoff order

my land line telephone no[protected] is out off order frm last 15 day we have many complaints but nobody truned up till date.

sir,
we are shifting our residence to villivakkam...by 31st of this month...i need the procedure...for transfering our landline connection to the above said place..kindly reply me as soon as possible...

thanking u,




T.preethi,
23746019

BSNL Prepaid — service active but no working

my customer from Lucknow UttarPradesh mr devesh mishra take tarrif plans for free voice call bsnl to bsnl i do e-top for Rs. 300 tarrif plan
on 08.09.2009 and confirmation message not get til 1 hours so i called to customer care service [protected]
and there told me that transction is not complete so i asked again to my client that its not sucessful then he told me that u give 2 months tarrif plan for Rs. 112 and i gave him this plan. after that i dont get confirmation message till 45 minuts. So i again call to customer care and there tell me that both transction is sucessfully and in Rs. 300 plan cutomer wil get Rs. 272.00 talk time and in Rs 112.00 2 months tariff plan wil active.

So i check again in evening so i found that both tariff plans active free voice call and also 2 months. but customer is not get talk time Rs.272.00 yet and free voice call service is shown active but price is deduct on each call by plann 112 for 2 months. So please tell me hou can active 2 plans at a time ?. and why mis guide me by customer care.

now customer is saying i wil pay only 112.00 Rs only . i wil not pay u Rs 300.00 coz its only show and not working

and Rs 300+112 is deduct from my C-Top SIM

so please suggest me wht i do......?

C-Top mobile number is +91-[protected]
Customer Mobile no is +91-[protected]

my email id is [protected]@yahoo.co.in

sir i want to my outgoing incoming call in detail my m.[protected]

I want free talk bsnl to bsnl so how can i do please help me1.

BSNL Broadband — Bad service and no response from the company

R PARAMASIVAM
TEL. NO. [protected]

For the last four months I am using bsnl broadband in my home. From the day onwards I faced many problem and also in the last month and current month I am facing very serious problem. The problem is as follows:
whenever I switch on the modem, in the beginning I am able to browse and later after 10 minutes, the connection will be out and dsl line will be off. And it will take again 5 minutes to reconnect.
So that i am not able to do my uploads and downloads of my office work. And this will be very serious in the morning time from 2 am to 8 am. There wont be continuous connection for not even 5 minutes, after 5 minutes the modem will get hanged and then I have to switch off the modem and reboot it. I complaint many times in the exchange and no use. For the last two weeks, whenever I called to the exchange, nobody is picking the telephone. I am very much vexed because o[censored]sing this company's connection and thinking of cancelling the bsnl line.
Please rectify the problem as soon as possible.

For the last four months I am using bsnl broadband in my home. From the day onwards I faced many problem and also in the last month and current month I am facing very serious problem. The problem is as follows:
whenever I switch on the modem, in the beginning I am able to browse and later after 10 minutes, the connection will be out and dsl line will be off. And it will take again 5 minutes to reconnect.
So that i am not able to do my uploads and downloads of my office work. And this will be very serious in the morning time from 2 am to 8 am. There wont be continuous connection for not even 5 minutes, after 5 minutes the modem will get hanged and then I have to switch off the modem and reboot it. I complaint many times in the exchange and no use. For the last two weeks, whenever I called to the exchange, nobody is picking the the telephone. I am very much vexed because o[censored]sing this company's connection.
Please rectify the problem as soon as possible.

me havin a very same problem.. n whats more is.. it also disconnects if my phone is busy... i knw somewhere its fault is wire but BSNL ek aanokhi service.. jab koi prob.. sahi karne ke lia aata hai.. to wo disconnect hi nahi hota.. i think m 2 fed up wid it.. n i wont be usin it any more... can i get BSNL internet through another no.. widout payin any extra...i mean i shuldn't get the monthly charges 4 the no.. m usin just 4 internet...so is it possible..??..
n if not then plez people suggest me some other service provider... wid the service plans

Sir 2 days before also i have registered a complaint that since last week of Feb., 09 my broad band connection on phone no .2711889 is not working, i have talked many many times to 1957 and also to local office regarding this comnplain. but no action has been taken yet.
People sitting in office use to given us suggestion to repair it ourselves, whereas nobody from dptt. has been send to sortout the problem..!!
now the thing is if da connection is not working for whole month (as you can see in your account) why should i pay the rent of BB.
Plz suggest me what to do from my side... shall i go to consumer court for this matter or you will suggest me something...!!
I request you to repair/sortout the problem of BB and charge my rent for the days my BB coneection worked for in a month.

BSNL Broadband — service is very poor

i have apply connection broadband internet 2-3-2009.my connection have started[protected]. but after one day dint work properly. ADSL link dint come.I have go daily two times telephone exchange manesar. but nobody give response. after that i gave written application Head of telefone exchange. am very upset see govt. situation.

at last i will ask everybody bsnl service very poor

BSNL — Poor services from Accnts Dept in BSNL

The following complain i wrote to all BSNL Officers

To all the Sr Decision Making Authorities of BSNL, I would like to share a true services feedback from your end and hope for further betterment of services.

I had registered a complain on 24365 on 27th Mar 09 my compliant no is 2961710 and 2952823 for change of my correspondence address, I have submitted my application in Akola exchange, Akola office has issued a letter to Pune office to transfer the connection to Akola office on 28th Feb 09, ref no: SDEM/ CSC / AKL/ M.TRE/ 25(B)/128. As per the process it takes 15 working days but till date there is no response from your end, I enquired at Pune office they say they have not received any letter from Akola office, due to inter communication problem my case is pending, Now Akola exchange is expecting me to coordinate with Pune exchange and get the needful.

I have a question why a customer should pursue the case isn’t it an inter units communication problem????

The no 24365 takes almost average 25 minutes time to serve a customer and provides complaint no but atleast some one should respond with feedback

Every exchange has its own story, can’t they read information on your website, when I showed the process given on web site I got a feedback the website is very old and had not been update.

I sincerely request you to kindly take corrective action to design a machinery to serve customers properly

Awaiting for reply, and apologies for such harsh mail

Thanks and regards

Sunil Khandelwal
Ph : +91-[protected]

Sir past 3 months i have giving complaint regard this, no proper action is taken till now, iam working in bangalore only in week days iam have been using the board band. Iam in 750 home plan, when iam back to home the net is not working, and i have given complaint many times about this no action is taken properly and i also told to change the wire, because the wire is coming from overhead line from 100m. there is an no proper speed, i have requested to change the wire and give in underground still it is not been changed, in a month nearly 15-20 days the net is not working properly always PP down, and also the speed is very very slow, exactly on 28th the net is disconnected for not paying the bill, but for giving complaint there is no immediate action, please consider the iam paying monthly bill nearly Rs.1000 without any use and that is also only for usage of 10 days, this service is really not satisfied for me, please take the proper action as soon as possible. Thanking.

BSNL Broadband — service very poor

IN SPITE OF REPEATED COMPLAINTS BSNL BROADBAND SERVICE IS VERY POOR. CONNECTIVITY IS VERY UNCERTAIN.ALL OFFICERS CONCERNED CONTACTED BUT IN VAIN.

Bsnl Broadband Connection — POOR SERVICE

Sir/Madam,
I have a internate Broadband connection through telephone line No. 24049856. I have received last few occation a heavy amount of internate bill through telephone bill without using . Therefore i am not interested to avail this facility any further. Please disconnect my internate connection.
Thanking you
Yours truly
Dipankar Bhattacharjee
13/3, Mahendra Banerjee Road, Behala,
Kolkata-700060.
Phone No. [protected]

poor service by bsnl broadband — very poor service by the BSNL guys

hello sir,

i am resident at mehdipatnam, Hyderabad took bsnl broadband connection on combo-299(landline incoming & broadband usage of 1 gb free) offer, broadband has been showing the 678 error from the past 1 week.i am software guy so cant spend much of office time on my personal go's, when i complained to the concerned authorities at the office(airport road, near pillar no:90), they came as if a visit and telling that, may be a technical issue, to be rectified in the exchange, its not fair sir, bsnl collecting monthly rent & if i am not enjoying the product why should i have it sir?i am paying bsnl without using the services.please do rectify & if there any thing you can do me, inform your guys to rectify the problems of the customers.Here is my land line no:[protected], Customer Name:Sravan Kumar Chilukuru, please do rectify the issue as early as possible, .Hope you do the best you can.Expecting a early response from you.

BHARAT SANCHAR NIGAM LTD., KANPUR — DELAY IN PROVIDING NEW CONNECTION WITH BROADBAND FACILITY

I applied to BSNL, Kanpur for a new telephone connection with Broadband facility at my residence. I submitted the completed application form along with all annexures and paid the requisite fee of Rs. 500 vide receipt no. 23984 dated 23rd April 2009. Our application was registered vide registration no. 51185343 dated 24th April 2009. Almost 3 months have elapsed and I have made innumerable approaches to the SDO, DE, DGM & GM office of BSNL, Kanpur, but I have not been provided with the requested connection till date, neither is anyone giving me a satisfactory reply as to when I will be provided the connection.
Please project my complaint to the appropriate authority so that I may be provided with a connection as applied for.

BSNL — poor services after providing a new connection

My self Rakesh Kumar, vill. Kot, p.o. Tihra, Teh. Sarkaghat, Distt. Mandi (H.P.). tel. no.[protected].
i requested for a new connection of landline no.of BSNL at Tihra sub-branch. They provide me no. as given above. There were no. new sets at that time so they provide me a second hand set as saying that when new se3ts will be there they vill change it. After some days i got some faults in that set so i change that set with another. i have this no. from a last year. but up to date they does not proide me a new one set. If i asked them then a service man said that he can not help me if i persist a problem i should have to disconnect and refund my security. Is it a way of talk by him to a customer. He always saying wrong to customer noted so many tine. Please take an appropriate action about my complaint.These days due to some mishappening about 150 landline disconnected. I again going to that sub- branch. but again that serviceman said that he cant help me. so i complaint here regarding that mishappening and nature of that serviceman.
Please do right as it should be.

BSNL BROADBAND SERVICE — very poor service

bsnl broadband service of connectivity is very poor and also not getting speed as per given plan

connectivity is not good, disconnect very less intervals of time, can't use regularly and the time when it is actually needed.

It is worst. Am just waiting to surrender the broadband.

o god save bsnl sacking all lazy employees most of the officials are not giving response on customer complaint to get rectify we have to remind several time .the wonder is private companies are showing full response but such a largest company is not showing any interest to satisfy costomer. last month i had a problem with broadband more than 15 days . just 10 minutes work they didnt turned till 15 days .for the non usage i have given the letter to bsnl to reduce the monthly rent. but again problem .no answer from accounts dept. the officials are getting more than sufficient salary but not showing honest on work god only can save bsnl

Bharat Sanchar Nigam Limited — Poor internet connection

My Internet connection is lost frequently. When I pay for connection every month, I expect that I will have the connection every day of that month. But I am not getting the service 100%.

I am afraid when I will loose the connection. The BSNL Internet service is not reliable.

This is my number:[protected]

BSNL — Frequent poor service

Dear Sir,
I am narrating my experience with BSNL, our national telecom service provider.

I got a connection in Indore in 2001. Since that time my journey with BSNL has not at all been satisfactory and happy. After getting frustrated with them for so many years, I am force to write this, as my tolerance limit is over. There were many occasions when the lines were not working.

In 2003, I took broad band connection from them and during the installation itself there were lot of problems of connectivity and speed. They were trying to blame it on my system that it is not OK. That, I should call any hardware engineer to see the problem. I had to call him paying his fees but nothing worked out. Then after lot of discussion, they brought their system and tried to connect net on it at my place. Still it was not working. Then they changed the cable and things were ok.
( Meaning- always try to blame other party & put him to unnecessary expenses and do not look for their problems, technologically poor knowledge, might is right because we are govt servant.)

After getting connection, there were numerous incidences of slow speed and no connectivity many many times. After frequent calls and visits to their office, the problem used to be attended, to reoccur after a short period.

Then I disconnected the broadband service from Nov 2003 to Oct 2005. Again got connected in Oct 2005. This time again during the course of connection, late in the evening, after they could not do it, they disconnected my telephone line also. Next day when they came to do the connection, I objected as why my tel line was disconnected during the effort for trying to connect the broadband. The SDO was not ready to accept my any argument and threatened me that, he will go without connecting the broadband connection. Then I also challenged him, that he should do this and face complaint from me to your seniors. Then he relented and made the connection.
(Meaning-Negligence about service, behaving arrogantly with the customer even if their mistake because of being a govt. employee.)

My landline instrument was malfunctioning every now and then, they were changing the same again with equally bad one. After lot of journeys to their office and meeting with area engineer who is normally unavailable, I got a new tel after 7yrs of connection, though it is policy to change the instrument with new one, if old one is not functioning properly.
(Meaning- Trouble the consumer to the max extent possible and make beg before them, though it is within their rights.)

The broadband connection was having the same old problem of poor connectivity and less speed, as a result of which my work was suffering and I had to download the site very frequently. This resulted into extra downloads during 2 months and I had to pay extra charges. Here also when contacting again and again visiting the office, nobody was ready to agree that such thing could happen. Some how I made the SDO visit my palce and see the thing for himself. He came but was not ready to accept it directly giving excuses of location of connection box, moisture, etc. I told him the box is lying there for the last two seasons and in our factory there hundred of instrument which were exposed to this type of atmosphere. Then he agreed.
(Meaning- for our fault we make consumer pay extra and never agree to facts, thereby making the problem linger and never think beyond the boundry wall.)

When I used to visit their main area office, we were made to wait unduely because somebody was doing hoemchat on tel, somebody was reading newspaper. My file for refund of rental discount for non functioning of tel/broadband was lying in the file heap of concerned clerk for 8 days but still she has not calculated the amount refundable. She was talking on tel for 15 mts to some of her relative/friend for 15 mts or so and made me wait without any urgency/seriouness about work on her face. After the conversation was over she said, her computer hard disk is crashed so she cannot calculate the amount of refund. After my somewhat displeasure she calculated the amount and said it will be adjusted in the next bill. When in the next bill also it was not adjusted, one of the staff seating in the office said, so what if it is not adjusted in this bill, it will be adjusted in the next bill. The reply was totally nonrepentant and non apologizing. Then I pointed out you have time for reading newspaper, but no time to do the work of the customer. Still no effect on him.
(Meaning- Extra job security and no accountability in terms of time bound working and output. It shows there is extra staffing in commercial deptt. And inadequate and improperly trained staf in technical.)

Again my tel got dead on 18/3/10 early morning and I regd a complaint on your system. No action till 20/3/10. Then I contacted asst engineer he said, it is because of road digging and it will take time. When I pointed out that Airtel cable is running parallel to your cable and it was made functional same day evening. He said donot talk about Airtel. I countered him why not talk, because their cable was also damaged in similar circumstances. Then he said he will see. Again no result next day. Then I was told by him, that he is transferred and I should contact SDO. When I contacted him, he also threw towards me a bunch of excuses for their inefficiency. There was lot of discussions. I had to tell him that you should not think customers are ignorant. I am a chartered engineer and worked in private enterprises of ltd companies under very demanding circumstances. I must see my tel working by 23/3/10. So ultimately by 2.30 pm my tel got working. And you know, where was the problem?. The lineman attended it from the pole. So without diagnosing the problem properly, assuming something else I was made to suffer for 4-5 days.During this course also I had to spend Rs. 75/- per day for 4 days. And the mental agony for this and for the past period at this age of 63
(Meaning- Again same habit of giving excuses, treating customer to be the weak and fool.)

Looking into the above problems over a period of long time, it becomes very clear in what way this and other govt enterprises are working.

I hope the concerned governing officers will take this constructively and seriously and not like any other complaint. You can see the record of my complaints over a period. You will find yourself the page is full of my complaints registered. Still nobody bothers to look into the root of the problem and try to minimize the complaints. There is no system of analyzing and problem solving technicques it seems. It is rather well known and widely published in the media including international, the level of efficiency govt enterprises have.

Pranay Gadodia
B.S.Gadodia
Chartered Chemical Engineer
Tel 2799418

24/3/2010

BSNL — Very very poor service of BSNL Broadband

SIR,
I am a consumer of BSNL base phone as well as BSNL Broadband. I take this connection for study purpose. But often even this 3-4 days a week there is no link. We cant connect to internet. But at the end of the month I cleared all the bill as soon as possible.I do my duty on time and pay my bills why they unable to give us services. Even if I call the to the officer of BSNL but they do not take any calls. Why the do this.The get salary form our TAX.
So i beg to you please pay attention to this matter take hard against the concern authority step as soon as possible.

Sir,
I am deposited Rupees 500.00 on[protected] for basic phone at my residing place Jarauli Phase-1, 80 feet road, Post Barra, Kanpur 208027 but till today my phone has not been installed. my registration number is 51223300 class code IDPVT Usage Code 2 waiting list position nil category applied 33.Please see the matter and send me reply.

Bharat Sanchar Nigam Limited — Internet connection

Sir,

I have submitted application for internet connection on 19th December, 2008 at that time BSNL Officer (do not wat to declose the name) told me you will received net connection within a week time.

After lot of followp still I have not received internet connection till today (i.e. 18th June, 2010)

Because of that only i have not paid BSNL Bill.

My no. is[protected].

Please look into the matter at the earliest.

Anil Y Mehendale

BSNL — very poor service of broadband

i m leaving in NOIDA i have chosen the broad band connection of BSNL .
But BSNL department not response on my complaints and broadband service.
they just giving useless excuses and not providing the service of broadband.
My plan is Rs.900 and service tax extra .
In starting my broadband is was ok service but now its very poor and very very bad service . Its not a kind of broadband service.
My number is [protected] leaving in D-48 , sector-56 , noida

please help me to take action against it.
yogendra kumar
[protected]
d-48,sector-56,noida

BSNL / Broadband — Very Poor broadband service

Sir,
I sri Ajitesh Chatterjee am a consumer of your broadband service.My broadband no. is 24339329.I have been facing an accute problem for two years for your poor services.Sevaral times docket has been lodged in this no.1504.personally sevaral times ihave visited to Mr. Tapan Chakroborty(Head of the external broadband services,Baruipur Telephone Exchange)regarding my problem.But he is totally indifferent of my problem. He has behaved bad with me.Till today no steps has been taken to solve my problem.On the other hand I am paying every months bill,Please take necessary steps solve my problem urgently.My buisiness is on line share trading fir your poor service my buisiness is totaly hampared,and facing loss of thousand & thousand rupes.Hope you have understood my problem and take necessary action.

Thankingyou, yuor sincerely

Ajitesh Chatterjee

Sir,
I sri Ajitesh Chatterjee am a consumer of your broadband service.My broadband no. is 24339329.I have been facing an accute problem for two years for your poor services.Sevaral times docket has been lodged in this no.1504.personally sevaral times ihave visited to Mr. Tapan Chakroborty(Head of the external broadband services, Baruipur Telephone Exchange)regarding my problem.But he is totally indifferent of my problem. He has behaved bad with me.Till today no steps has been taken to solve my problem.On the other hand I am paying every months bill, Please take necessary steps solve my problem urgently.My buisiness is on line share trading fir your poor service my buisiness is totaly hampared, and facing loss of thousand & thousand rupes.Hope you have understood my problem and take necessary action.

Thanking you, yuor sincerely

Ajitesh Chatterjee

BSNL Broadband — Very poor broadband service

We are using BSNL BB service from more than 4 years. From last 3-4 months it's ridiculous, any time it's goes down, and whenever it is on, in every 10-15 minutes its got disconnected.
We have unlimited plan for 1350/- per month.

BSNL Broadband — broadband service very poor

MOST OF THE TIME MY INTERNET OUT OF ORDER
I have taken a land line cum internet broad band from BSNL on 07.09.2011. The internet has hardly worked & still inoperative and phone was also not in operation for about two weeks. The technology of internet and phone vary reliable and private operators are managing very well. I have made many complaints but in vain. Now I want to disconnect the BSNL service. Can any one tell me whether I should pay installation and security charge or not ?

Neeraj
Noida

[protected]

RE : POOR SERVICES BSNL BROADBAND CONNECTION NO.[protected]

With reference of above this is to inform you that my company M/S TEEKNITS, Sai Nagar, Near Canal Bridge, Pakhowal Road, Ludhiana-141013 have five connection of BSNL our firm doing export business, but every day BSNL Broadband (internet Conenction) has been droped, we make so many complaint to the concerned department officer but they have no solution, due to poor service of broadband we are suffering loss of business due to department negligency, Now my above connection No.[protected] is upset within few days i have so many complaint to department i.e.

DATE COMPLAINT NO.
28/01/2013 [protected]
23/02/2013 [protected]
08/03/2013 [protected]
23.03.2013 [protected]
28/03/2013 [protected]

Pls solve my problem as soon as possible otherwise pls give me any solution


Thanks & Regds

HARMOHAN
[protected]

Dear Sir,

After repeated calls to the customer service in koramangala, our problems are not rectified.

They are very much lazy in their services. Because of which we are having lot of problems.
I have a plan of 4MBPS speed wherein I get the speed of harly 256kbps. They keep telling he will rectify, but the people are least bothered about their works.

Request you to take personal interest in this matter & advice the same.

My telephone number is[protected] & mobile number is[protected]

Regards,
Prashanth

bad service(PANSKURA EXCHANGE)...

deactivation of hindu devotional subscription

I have activated HINDU DEVOTIONAL monthly sms plan through BT-ONMOBILE

NOW I WANT TO DEACTIVATE THAT SERVICE

I HAVE CALLED TO CALL CENTRES MANY TIMES BUT I DIDN'T GET CORRECT RESPONSE

TO DEACTIVATE THIS SUBSCRIPTION

SO PLEASE DEACTIVATE THIS PLAN

MY NUMBER : [protected]

SEND ME A MESSAGE AFTER DEACTIVATION TO MY MOBILE

THANKS

i want to deactivate the hindu devotional subcription
i have call to call centre also so many times
but they dont respond to me to deactivate this subcription
my balance is also deducted 20 rs (2 times) per months
so plzzzzzz deactivate this plan
my mobile no is [protected]
send me a msg after deactivate my mobile
thanx

i want to deactivate the hindu devotional subcription
i have call to call centre also so many times
but they dont respond to me to deactivate this subcription
my balance is also deducted 20 rs (2 times) per months
so plzzzzzz deactivate this plan
my mobile no is [protected]
send me a msg after deactivate my mobile
thanx

deactivation of hindu devotional subscription

I have activated HINDU DEVOTIONAL monthly sms plan through BT-ONMOBILE

NOW I WANT TO DEACTIVATE THAT SERVICE

I HAVE CALLED TO CALL CENTRES MANY TIMES BUT I DIDN'T GET CORRECT RESPONSE

TO DEACTIVATE THIS SUBSCRIPTION

SO PLEASE DEACTIVATE THIS PLAN

MY NUMBER : [protected]

SEND ME A MESSAGE AFTER DEACTIVATION TO MY MOBILE

THANKS

deactivation of hindu devotional subscription

I have activated HINDU DEVOTIONAL monthly sms plan through BT-ONMOBILE

NOW I WANT TO DEACTIVATE THAT SERVICE

I HAVE CALLED TO CALL CENTRES MANY TIMES BUT I DIDN'T GET CORRECT RESPONSE

TO DEACTIVATE THIS SUBSCRIPTION

SO PLEASE DEACTIVATE THIS PLAN

MY NUMBER : [protected]

SEND ME A MESSAGE AFTER DEACTIVATION TO MY MOBILE

THANKS

BSNL/Broadband — Email Address not Working

Hi,

This is to inform you the fact that I Raghupada Dutta has been an esteemed customer of Bsnl over the yeras with landline and now with the Broadband service that bsnl is providing to us.
i am really very Grateful to Bsnl for providing us with very good and sustainable service in regard to both Landline and broadband, but I am sorry to inform you that the e-mail address provided by bsnl doesnt work.My e-mail address is [protected]@bsnl.in
It would be highly appreciated if you would let me know how to go about this to resolve the current problem I am facing.

Thanking you,

Regards,

Raghupada Dutta.

my telephone no.[protected] at Hosur has got broad band connection, the speed is always very slow, as they said it is now 256 kbps is always less i.e. from 80 to 200 kbps. I have booked may complaints to bsnl they did not reply/correct the the same for the past 5 months. please look into the same and do the needful sir.

can u provide unlimited net plan for poor village students .
700 is very big amount

Yes Unique ID Require

BSNL — ABOUT SERVICE TAX

INITIALLY THERE IS NO SERVICE TAX BUT FROM MONTH AUGUST THEY GIVING AS SERVICETAX EXTRA SOLVE THIS PROBLEM AS EARLY AS POSSIBLE MY NO IS [protected]

Hello i had a problem with my WLL . whenever i plug-in the adapter to charge the connection of the net will terminate within 5 to 10 ten minutes while not in charge it works .Give me the solution for charging as well as i use my WLL to connect properly. And how to check my speed .

i had a problem with WLL[protected] Nanded, maharastra).I thought its technical faults is going there.i am calling with my mobiles from Hyderabad, Andhra Pradesh (Airtel, Tata, Aircel, vodafone & Relaince Netwok) to WLL but its not connecting to WLL.
i complained alredy on the phone by oral but they sey that problem in (Airtel, Tata, Aircel.vodafone & Relaince At A.P.)

What should i do to solve this problem ???

Broadband 250 — Excessive Bill

Whenever I switch ON the modem I get a message "Windows-system error- There is an IP address conflict with another system on the network". Besides, Ihave not been able to log in till last week of Jan and from March 27to April 21st as my computer was down and I was out of station also for some time. However, I find that Broad Band was used during this period when actually I had not used. The same is the case in the months of Feb and March with highly inflated bills confirming that some one else has been using from some other location.I wonder how it has happened!!!???. I am also not able to log on to my bsnl mail.
My usage was only in the mornings/late at nights only but I find it being logged on during daytime also when my house is locked.

bsnl plan still 750 bro...i think some one misguide u..i[censored]r local exchange didn't give u any proper data on ur current bill..than pls contac => [protected]@bsnl.co.in
i never getting response from this mail..but u can also try it..
or you should try to go regional head office.

Hello,

I had upgraded my broadband connection on my land line number[protected] with plan 2799. On July 2010, I planned to shift myself to Indore where I had taken a new connection and applied for same plan but before I went there I had submitted an application to downgrade my plan to Home-250 for my connection in Ujjain. Assuming that it had got downgraded, I finally got myself shifted to Indore. On around Sep 2010, I got a bill of around 8K and I could see that the same plan Business-2799 was there. I immediately went to BSNL office but they were not accepting the fact that I had given them the application for plan downgrade. Then I had registered a written complaint at their office for which, after some weeks, a person called me and told me that they will fix this issue and will give me a new bill. There was no response from him for so many days. I called him and he said, he definitely will get me a corrected bill, no response yet again. Now again on Feb 2011, I got a bill of 23K. I, again, filed a complaint, but this time, no action. Then I sent few complaints via BSNL website. It's been a year now and now I'm getting a legal notice from their lawyer, it's irritating. If they will act like this, I will file a complaint at consumer forum. I hope, people here suggest me few things.


Thanks

I have broadband connection plan 250 (govt plan 20 percent discountL), but u didnot give me the discount of 20 percent.I have submitted my father offical certificate with your broadband form. I went to your office at mall one of the employee says that they did not recieve the certificate. Today I went to boileauganj exchange there Mr.A.R verma shows the register and says I have submitted all the documents in our mall office the register number is 670 and dated 3-11-09. due to your unsatisfactory terms and conditions which are unreasonable I go to consumer court

phone no-2830233 owner name-Sh Raghubir singh verma.
mobile no-[protected]

This is to infrom you that my land line is not working from three days
the complaint is also made by my side but no action was taken.
Plz do needful
Rama Joshi
[protected]

This is to infrom you that my land line no is not working from a week the complaint is alsi made by us but no action was taken by them it is requested to you plz check out what are the resaons
Other wise i will disconect your services
Plz do Needful
VED PARKASH SOOD
Ph No[protected]

sir m not satitisfiied with BSNL BROADBAND SERVICES neither with BSNL LANDLINES. Many times we have complainted regarding this issue bt no action has yet been taken. We have paid near about 5000 Rs. as our broadband charges bt itz nt working for past 6 to 7 months.
I request u to plz refund our amount and to stop these services BROAD BAND as well as LANDLINE.


Plz do needful
V.K ANAND
Ph. No.[protected]

Following numbers are disturbing me, Give me their complete address, pl.[protected]
[protected]
[protected]
[protected]
[protected]
Thanking you.

My BSNL landline phone no.[protected] is dead several times in past one month.
I have made complaint via BSNL compalint reference no. is 1432010 dated 22/02/2011. Request BSNL to ensure that phone works.

From:
krishna ram
Vill. kakrer
P.O. Khaira
Teh Palampur & Distt. Kangra
H.P.

My ph.no.[protected] is dead from last four months.I have complaints your officers regularly which are in the exchange CHOWAI .But he will not take interest in this matter .I have also given a written a complaint to Maha Pravandhak BSNL Shimla by post. So you are requested to check this matter If the phone can not be OK. then cut my connection.
Thanks.
From:
Rattan lal
Vill Dhamni
P.O. Chowai
Tch. Anni
Distt. Kullu
H. P. Pin 172032

BSNL Broadband Bill — Unneccessary billing

I have a bsnl landline for broadband purpose but somehow due to its billing process I submitted a request to remove broadband service from my telephone number. and now I am regularly getting the broadband charges and in the telephone bill desk they are not listening our request. Nor their any customer care numbers are working. SERVICE HERE IS TOO POOR

please suggest what approach i should follow. thanks for all your support in advance.



regards,
Divya

why bill is more then 250rps, my plan is 250/month so why my bill is 1430rps in augst 2009

I booked broadband connection with out rate purchase modem at the cost of Rs.1000/- under the scheme “combo home 500c plan “on 14/08/09. I got telephone connection on 26/08/09 and my telephone number is[protected]. I got broadband connection on 27/08/09. I come to know that my connection was booked under the scheme “combo home 299 plan “ and also it was booked modem as a rent when only I got broadband bill for the period from 26/08/09 to 31/08/09. Please rectify the above omission and it may booked under the scheme combo home 500c plan with out rate purchase of modem at the cost of Rs. 1000/-. Hence, I request you to change my plan from the installation and my bill also revised under the scheme combo home 500c for earlier payment this may verify my application.

I booked broadband connection with out rate purchase modem at the cost of Rs.1000/- under the scheme “combo home 500c plan “on 14/08/09. I got telephone connection on 26/08/09 and my telephone number is[protected]. I got broadband connection on 27/08/09. I come to know that my connection was booked under the scheme “combo home 299 plan “ and also it was booked modem as a rent when only I got broadband bill for the period from 26/08/09 to 31/08/09. Please rectify the above omission and it may booked under the scheme combo home 500c plan with out rate purchase of modem at the cost of Rs. 1000/-. Hence, I request you to change my plan from the installation and my bill also revised under the scheme combo home 500c for earlier payment this may verify my application.

Please send my current bsnl broadband bill as soon as possible on my mentioned site.

presently i am in a broadband connection of 500c . Now i want to change to 599c please send me the procedure for the change of my scheme through on line.y phone no is [protected]. I request you change the process easier for all like these.

i have a new broadband connection of BSNL from two month and I think this service is better than all other broadband service . Because they give 256kbps speed with their cheapest plan (home 750 plus ) and every month I recived bill of 750 wich is fixed every month. Its really a best service than another.

I have land line no-[protected] and home combo 500 plan of bsnl befor that i had 499 unlimited plan only 2and half month from 1st nov 2010 to 15th jan-2011 now i was changed my bb plan 500 c home combo but bsnl does not refund my security deposit rs/- 499 i was written compliant with submitted details of my bill amount at gandhidham branch of bsnl but till date they don't settle my bill amount so, i request to you pl be solved my problem and i want my security deposite rs/-499 and adjusted amount refund.


thank you
Ajay Panchal
gandhidham

To,
GENERAL MANAGER
BHARAT SANCHAR NIGAM LIMITED,
SHIMLA
HIMACHAL PARDESH


Sub:- No Connectivity with Toll Free No.& Railway Enquiry No.139

Sir,

This is to inform you that all Toll free Nos. e.g.[protected] and all other toll free Nos. started from 18 series are not working from Sansarpur Terrace Exchange which falls in Dehra S.D.O Range STD Code of the area is 01970. Please also noted that Railway Enquiry No.139 is also not connected when we dial it which is for All India Railway Enquiry.

Kindly rectify the fault we have complaint regularly many times to SDO Dehra D.E.T Dehra & D.E.T Dharamshala

Thanking you

Your’s faithfully
for SURAJ INDUSTRIES LTD


Phone No.[protected]

BSNL — INSUFFICIENT SERVICE

SIR
My father have connection of BSNL LANDLINE in KASIA (MATHAULI) IN KUSHINAGAR DISTRICT O[censored].P.MY NO is[protected].On 04/06/2008 iI deposited the telephone bill and asked to the authority to connect it, because the connection was not available.
The clerk asked me to go to DEORIA(U.P.) AND said that connection will be provided from there, because your connection is on fault from more than 6 months.
THE clerk on duty asked me to contact with LINE MAN named KEWAL and you will get two places digged at your expenses, becauses now the department is not providing money for that.
SIR please solve my problem.
VINEET K SRIVASTAVA
S/O SURENDRA K SRIVASTAVA
VILL- MATHAULI
P.O. -KASIA
DISTT- KUSHINAGAR

i am doing BCA in last year.

BSNL Prepaid Mobile — poor net work

To

Bharat Sanchar Nigam Ltd.,

Celluler Services Division,

Excel Prepaid



Dear Sir,

I am a subscriber for your "Excel" prepaid services on my numbers [protected]-33-34.

I am stated near dandi swami mandir, civil lines ludhiana . and Use your services mostly from there. And even after many complaints my problems are not getting solved.

1. Frequent Signal level too Low

2. Frequent call drops

These complaints have been given to BSNL customer complaint cell at the number 24365 (Toll Free) Dialable by cellphone.



Please solve my complaints in a resonable time period of 1 week as alredy more than 6 months have passed on record.



Please do the needful Immidietly or I will be compelled to move the Consumer Court with total cost and damages to be recovered from your company



Warm Regards

Hardeep kumar

738, patel nagar, civil lines ludhiana.141001
29/12/2008

BSNL Prepaid Mobile — std charge is taken on idia no in the same circle

sir
my bsnl prepaid no is [protected], not only me any bsnl user make call on local idia no-[protected], we got std charge 1.50/rs.
frist i made complaint to customer care, finally they ask me to contact me local office. then i have made complaint in mathura office to mr.ankit, miss bharti, & finally i have made a complaint to sdo mobile mr. bharadwaj.
still position is the same, so i request you remove the fault urgently as soon as possible, and i request you get my money back which is charged in wrong manner.

so i request you to solve my problem thanks

vijay agrawal
mathra(u.p.)
[protected]
[protected]

BSNL Prepaid Mobile — un able to dial ISD numbers from my pre paid mob no

Sir, my mob no is [protected] and is positioned in Agra ...UP west.However I have not been able to dial ISD nos.Could youadvise me as to what to do.

no outgoing call is possible for last few days. incoming calls are being received. messege sending is sometimes possible. complaint lodgged 4-5 days back. No result. Mobile No.[protected].Please see to it.

BSNL KOLKATA MOBILE — call dropped

I reside in close proximity of mobile tower ''podra andul road'', It was 100% network zone in my residence.Recently network is very poor and all call is being dropped for last 20 days. I have lodged complin in customer care no.[protected] on 13.7. 09, (no.3607728) but nothing has been done so far.
My mob. no. [protected]

Prepaid Mobile — network

tower complaint for the last two month
the area is valayam of calicut district of kerala state

prepaid saral anand — detailed bill

Please send me the call details of all incoming & outgoing calls for my prepaid mobile connection [protected]

hi i am a student of delhi curse pondense

BSNL Mobile — about network

I am Sunil Kale , I am BSNL user I have problem about network . I am complaining from last 3 years In costumer care ,but they are not solving my problem . so tell me what can i do to get solve my problem.my cell no is [protected] & my e-mail id is --- [protected]@gmail.com.
And also to call costumer care it takes 30 to 40 min to connect. plz give me NODLE officers no so i will call & tell him in detail. thanks &
I am complaining network of area address is -- At Post- pal, Tq- Phulambri, Dist- Aurangabad 431101.

BSNL — Poor network

I am a subscriber Bsnl broadband Internet covered under land line connection No.23333508. The net work is very very poor I have complained previously also, for a day it worked some what. Now the same problem continue. We are paying the bill and we are not getting the network.

Rehana Begum.

My mobile no is [protected].I am not getting mobile tower.

BSNL — insufficient mobile network

sir this is rajeev agrawal from narayan patna
dist-koraput

i am having a problem that sir
here in my territory we are having more than 25000 bsnl users
and we are having only 1 bsnl service provider
also here insufficient electricity supply

for which the persons of this respective department did not provide us mobile service

so i am requesting you to please provide another bsnl network
and due to illeteracy of general public these fellows doesnot provide us sufficient service

kindly help us