Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My landline telephone no.[protected] under Kankhuly Ghosepara Telephone Exchange(Alipore),Kolkata Telephones, has gone out-of -order 4 times in the last 15 days. Consequent upon complaints in the Customer Care, the telephone was repaired each time.But each time it went out of order within the next 1 or 2 days again.Please request the authorites to repair my landline telephone permanently as I've ailing parents at home who need constant...

I bought a BSNL SIM (MOBILE NO-[protected]) in the month of 15-06-09.i have a BSNL VENNELA PLUS PLAN.The validity of this sim is for 3YRS.And date of next recharge is[protected]which is already over).In the month of August, i recharged my mobile for Rs 112 (SERIAL NO OF THE RECHARGE CARD-N [protected]) and the date of next recharge should increase for next 3 months(i.e till November).But still the date for next recharge was 14-09-09.I...

Inspite of my depositing all the outstanding dues with BSNL Saheed Chowk, Ranchi Office, though the service has been regularised by Shyamali Branch of BSNL Maintenance Office, but the phone is one way. Upon contacting Shyamali office, they ask to approach Hinoo and Hinoo in turn ask to contact Ranchi. But Ranchi does not pick up complaint phone at all. What should I do now. My phone is one way from the day it has been regularised. It would...

hi, i am recently taken BSNL vennela plus sim from bsnl company, attracted by seeing in news paper that we can allot any BSNL no's (max 5 no;s) with in AP state in FFE at any time by deducting 15-25/-rs from our account, but it can't accessing, noticing that not possible with in 6 months, it is to bad for me....

I get messages that I have downloads and will be charges. Also a message saying caller tunes subscribed. I have never subscribed. It is absolute cheating . When I called 24365 the executive told me rudely that I have subscribed and I can go to BSNL office and complain. This is autrocious. I am going to report this to Press. Pl do not subscribe me on any of these and deactivate anything if already down. I f you do not respond to this I will...

Complaint for Phone[protected]
Initially the complaint was lodged for cross connection then after 5 days it went out of order.

Our phone is not working from almost 20 days and complaint was lodged on the computerized system, but after 10 days I came to know that our phone has been transfered to Surya Nagar and it does not come under computerized complaint system. But at Surya nagar repeated request to restore the...

I WAS APPLY FOR TRANSFER LANDLINE ON 11 JUNE 2009 FROM DOMBIVALI (EAST) - 421201 TO BADLAPUR (EAST) - 421503. BUT MY BSNL LANDLINE NOT TRANSFERED YET. CUSTOMER HELP DESK TOLD ME TO GET WLL, AND CLOSE LANDLINE. BUT I WANT TRANSFER MY LANDLINE WITH BROADBAND CONNECTION. IF I WILL GET WLL, THEN BROADBAND CONNECTION WILL CANCELLED WHICH I DONT WANT.

NOW, HOW MANY MORE DAYS WILL WAIT FOR TRANSFER??????

RAVINDRA SONARbr...

my customer from Lucknow UttarPradesh mr devesh mishra take tarrif plans for free voice call bsnl to bsnl i do e-top for Rs. 300 tarrif plan
on 08.09.2009 and confirmation message not get til 1 hours so i called to customer care service [protected]
and there told me that transction is not complete so i asked again to my client that its not sucessful then he told me that u give 2 months tarrif plan for Rs. 112 and i gave him...

I am using broadband connection of Bharat.Sanchar.Nigam.Limited from past 8 months and i am fed with its problem of getting disconnected everytime,and not getting connection even after many attempts of connection.This priblem is not getting solved even after hundreds of complants....

I have taken BSNL landline plus broadband connection. The wired connection is working but the wireless connection is not working. My landline no is[protected]. Several time I called to[protected] but every time they take about 30-45 minutes but no solution to the problem. Please help me....

my broadband username----hd[protected]
i am retd.general manager of bhel,hyd.i am in contact with many people of other countries thro internet.i feel so bad of our droadband quality.many asian poor countries are better than us.our problem is not technical,thanks to sam petroda,,but human related.this is evident i[censored] see the following.pl do something and provide me worth of my rs 750/ month

1)30% service is ok
2)30%...

I have activated HINDU DEVOTIONAL monthly sms plan through BT-ONMOBILE 1255581

NOW I WANT TO DEACTIVATE THAT SERVICE

MY SUBSCRIPTION ENDED AT 14/9/09

I HAVE CALLED TO CALL CENTRES MANY TIMES BUT I DIDN'T GET CORRECT RESPONSE

TO DEACTIVATE THIS SUBSCRIPTION

SO PLEASE DEACTIVATE THIS PLAN

...

bbservice is not working properly
Dear sir,
From last 20days bbservice is not work properly. I am unable to connect ....

Hi!!!

I have applied for a new Telephone connection on 4th Sep 2009 & I was been told that my telephone would be installed within 2 to 3 days. But its been 10 Day but still no one from telephone exchange is coming down to my place for installation. I am under KAIKHALI TELEPHONE exchange(Kolkata), this telephone exchange is just beside my house. It take hardly 2 min walking distance to reach this exchange. When I spoke with...

Hello,
I am trying to pay my telephone bills online for my phone number[protected]. When I am trying to add my account for online payment, it asks for Unique ID. But this Unique id is missing in my telephone bill. We have only bill number and customer number. My phone line belongs Rajagiri village for Thanjavur SSA - Tamilnadu. When I tried to give my customer number it got rejected. Dont the village phone accounts have Unique ID?...

Kind Attn:Mr.Chakraborty, C/General Manager, 1). Total Bill amount was Rs.18525/- in Bill period May' 09(Excess Billing of Rs. 9368/- due to non-updated / faulty programming in your computer, now being regularised, but 10% S/Tax i.e.Rs. 937/- deducted against this excess Billing are not being regularised by A.O.(Shri Podder, BSNL,Jessore Road.Kol - 28) on...

dear sir/madam,
i am a subscriber of bsnl MANIKJOD plan of kolkata,west bengal.
they had given an advertisement in the all leading newspapers that, those who have landline of bsnl in their house will get a rent free mobile for lifetime(subject to the condition of company's lifetime too).
and all calls made from that mobile to the home landline, against which the mobile was given will be absolutely free of cost.br...

I BROUGHT IT TWO WEEKS BEFORE ..THEY SAID ME THAT IT GET 144 KBPS ..BUT NOW ITS EVEN 5.00KB THAT TOO IT CONNECTS ONLY SOME TIMES IN A DAY ....


WASTE OF MONEY FOR ME ....

WHAT CAN I DO NOW ....

SOLVE IT ..I[censored] CAN

THK U ...........

I have a 500C connection activated in late July which I knew to be an unlimited connection after calcutta telephones has slashed their unlimited plan charges from 750 to 500. however, the first bill I received was Rs. 31467/- with broadband charges of 27292/-. I lodged an online complaint against this stupendous amount of bill but still have not received any reply. what I want to say is that even if the plan has been discontinued or aborted...

On enquiry it is known from your office that I have to go to local commercial office (Barrakpore) to shift my post-paid cellone connection to pre-paid. I am a Central Govt. employee and working in proper Kolkata. So, I have to take a leave for the purpose. Do you think that India will progress with this type of rule where a Govt. employee is compelled to take leave from office for a petty work related with other Govt. organisation? If you...