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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 697

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S
sudama kumar
from Delhi, Delhi
Aug 22, 2009
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I have received NIC Card bill in the month August-2009 of amount Rs.350 in place of Rs.250.If you increased

the tariff then what additional facility you provide your customers.If there is any reasons, please send me

details in my e-mail.

Thank you

BSNL — NIC CARD NOT WORKING .

DEAR SIR,

MY BSNL NIC CARD (WLL) FOR INTERNET IS NOT WORKING AT OUR OFFICE ( NEW SERVICE BUILDING) OF NTPC LTD, KANIHA, TALCHER, ANGUL) WHICH IS 2.5 km AWAY FROM YOUR BSNL TELEPHONE EXCHANGE. SOME EMPLOYEES HAVE TAKEN THIS FACILITY FROM YOUR EXCHANGE BUT WE ARE UNABLE TO USE THIS NIC CARD AT OUR OFFICE. PLEASE LOOK INTO THE MATTER AND DO THE NEEDFUL ACTION AT THE EARLIEAST PLEASE. UNLESS WE ARE GIVING THE MONTHLY CHARGE OF RS.250/- + TAX AS APPLICABLE.

bsnl nic card — Not Issue of Nic Card since Long Time

i have apply and pay Deposite for NIC (Data Card) in Feb-09 but still date i have not got that, when i go at office and ask for it they reply "They have no stock of NIC Card and they don't knowe when it will come".

so if any body Know what to do? and how to do?

my e mail id is rajdippate.[protected]@gmail.com

bsnl nic card — not working properly

Respected Sir,
Sir I am siddique from doha. my nic card is working in india but before 2 week it is not working properly.So you have to give needful instuction to my brother in telephone or to my mail.as soon as possible. there is no pending bill also.


Yours Sincerly
Aboobacker siddique vk
[protected]@yahoo.co.in
[protected]@gmail.com
I have received NIC Card bill in the month August-2009 of amount Rs.350 in place of Rs.250.If you increased

the tariff then what additional facility you provide your customers.If there is any reasons, please send me

details in my e-mail.

Thank you
Respected sir,
i buy one nic card EC325, but it not work.whenever i try to connect i got a error like (your device was closed by remote computer ).this error i got, and i dont no the customer support number, so please help me as much as possible.give me any solution sir

nic card — Nic card error

Hello sir/madam,

plz tell me how to solve my nic card problems? & plz me give the suggessation of this ERROR : '' the computer assisitant did not respond. for more information click to help and support.'' i m very nervous & confused.....

plz reply me about above ERROR.it's very very urgent..


thanking you,

Raj Desai

NIC-BSNL — Tariff

BSNL in their website annonuced that, if roaming facility is not required, the monthly usage charge will be reduced to Rs.250.00 per month. Here in Kerala the same is not implemented, why?. I've registered a complaint with BSNL (request no. is[protected], and with other higher officials in BSNL (all required info. is available in their website), but to no joy.
What am I to do next. Please explain.
Thank you.
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    P
    PANKAJ JAIN
    from Pune, Maharashtra
    Aug 22, 2009
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    My gprs is not working, in my htc 3452 handset i tried other bsnl card, where in gprs was working, i checked all setting needed for gprs, my seetings was also ok, when i made complain to bsnl office they suggested me to change simcard, but they r demanding 100 rs as price for simcard, sir my problem is that, as gprs is not working on my sim, so its technical problem, in case if sim is lost or damged by me then it become my problem in that case rs 100 charge is ok, but bsnl people is demanding rs 100 for simcard change, ( in my sim incoming and outgoing facility is still active, that also confirms that my sim is not damaged ), so bsnl should offer me free sim, or my sim should be changed free of cost,
    gprs not working
    whether in bsnl postpaid unlimited internnet i.e plan-199 the normal downloading from different sites is charged or not? if not then why my BSNL postpaid bill has incresed significantly(more than 2 to 3 times) after activation og plan-199 GPRS in mobile?
    i downloaded all the setting and done all the possible things but my GPRS is not working on my mobile.earlier it used to work nut know it completely stopped
    My hand set no is Sony erricson K 800i
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      S
      Shailendra Sahay
      from Pune, Maharashtra
      Aug 22, 2009
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      Dear sir,

      Ref : Telephone no.[protected] of bopal area, ahmedabad
      D/N no. W999827 dt. 17.06.09
      End numbers of complaints lodged with your bopal telephone exchange
      Letters/Mails sent to Mr. Ajit Singh, PGM(O) & Mr. Ram Shankar Yadav, AGM(PG & HR)

      With reference to above, it's unfortunate that even after lapse of over 2 months, nothing has moved from your department & not even for a minute I could open the system to work on it, though I tried vigorously day in day out trying to establish the connection, which has resulted in raising a debit note towards the service for Rs. 233.00 in the telephone bill having received fro your end for Jul'09. Moreover, the person who visited my house for the service to be restored is highly arrogant, mannerless & indiscipline, though he acted on 20% of the complaints lodged & had never been able to do much, whereas reported to the exchange of resolving the complaint. You may kindly refer to detailed complaints sent to your aforesaid officer both by courier as well as by mail, but in vain. As a result of such careless attitude of your department, I had to run to the cyber cafe every time to work on internet leading to lots of inconvenience towards time & extra commercial liabilities, apart from paying to you as well in absence of service to be provided.

      As it is a clear case of deficiency of service & faulty equipment, I have been forced to approach competent authority, as I have no other option.

      Lastly, as I havenot used your internet service, hence I have to deny you the payment of Rs.924.00 leading to disconnection & take my case to logical end.

      Awaiting your actio, if possible

      Thanking you,

      S.SAHAY
      PLEASE SIR
      My Phone no. is[protected] i applied for New Broadband connection in dera bassi exchange. I deposit fee in exchange by 06.07.12. But till date my connection is not activated. I regularly visiting in dera bassi exchange but they are not confirm yet. I also purchase modem of rs.1900.

      i request please install my connection Asap.
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        S
        SANDEEP.S.S
        from Thiruvananthapuram, Kerala
        Aug 22, 2009
        Resolved
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        Resolved

        Sir,

        There has been a problem with the account management site.When ever I try to access the above specified site I recieve an error message as follows "The server encountered an internal error or misconfiguration and was unable to complete your request".Plese fix this problem as soon as possible.

        yours faithfully,
        Sandeep.S.S
        Varkala
        Kerala
        Aug 14, 2020
        Complaint marked as Resolved 

        BSNL BB — cannot access bb service

        can't access bbs bsnl after bsnal changed the phone no. from 2264151 to 2217151
        Hello Sir/Madam Goog Evening.
        I'm Anandakumar.S.. Sureshkumar my blood brother. I'm business man. My force connect broadbond connection. only my sel[censored]sing computer. My open to say you I need adult web site. They cann't open. so my humble submisson you allowed that web site sir/Madam. my next step you say. It's not comlaint. My request above this. Good Night Sir/Madam.
        cannot access the account management site!!

        when it will be corrected??


        getting the error since so many days

        DO IT FAST
        Why am i not able to see my broadband usage for last 15 days ?
        cannot access the account management site!!
        Sir,
        I can not open bbservice.bsnl.in. I want to know about my account. What I will do?
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          S
          Somasundaram Annamalai
          from Chennai, Tamil Nadu
          Aug 21, 2009
          Resolved
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          Resolved

          Dear Sir,

          I received an SMS stating that customers will be benefited by an additional benefit of 20% over and above the top up value of Rs.550.00 wef 16.08.2009. I made a top up of Rs.550/- frm 34399 on 18.08.2009 at 10.4 p.m.

          But from the perusal of the credit I find that I have not been extended with the announced benefit of 20% over and above the top up value. Please clarify.

          Thanking you,

          With regards,
          AN.Somasundaram
          Mobile No.[protected]
          Aug 14, 2020
          Complaint marked as Resolved 

          BSNL Cellone — topup

          On June 6th, 2012 i have recharged my mobile (+91-[protected]) by Rs.1100 top-up online recharge Ref.No [protected]. It was promised to recharge by Rs1100, but i have received only Rs.1000 in my mobile account.
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            P
            Pranvir Bhadrish
            from Pune, Maharashtra
            Aug 21, 2009
            Resolved
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            Resolved

            The internet is higly unstable and keeps getting disconnected every 1 minute. The link keeps on disappearing and the net cannot be connected.
            Kindly look into the problem.
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear Sir,
            I am User of Broad band service in Manali Exchange, Chennai North Div. My Telephone no is 044-2in the name of M. Riaz Ahmed. I am using broad band service since from last 28 month. Initial 18 months service was very satisfacotory, but after that i am regularly facing problem while using the internet & my telephone sometines dead.I have complained your local customer care service but they could not solve problem yet. I APPROACHED AND SENT SO MANY EMAILS TO THE HIGHER OFFICIALS OF BSNL AND VERY RECENTLY SUBMITTED COMPLAINTS TO HER EXCELLENCY THE PRESIDENT OF INDIA AND HONOURABLE UNION MINISTER OF IT, INDIA. ALL WENT IN VAIN. NO REPLY FROM ANY ONE SO FAR AND NO ACTION SO FAR.

            please look into my problem I am paying my bills regularly and in time so I hope I should not be facing this problem. Your linemen are purely illiterate regarding internet or networking technologies They give useless suggestions so i suggest you to provide them with proper training. Once again I am requesting you to look into my problem.

            I CONTACTED THE DE AND AE OF MANALI EXCHANGE, CHENNAI NORTH... THEY SIMPLY TOLD THAT YOUR RESIDENTIAL AREA AFTER 7 KM FROM OUR EXCHANGE, SO YOU CANNOT GET BB CONNECTION. I ASKED THEM THEN WHY DID YOU GIVE CONNECTION TO ME? MOREOVER I ASKED THEM HOW THE BROAD BAND FUNCTIONED TILL 18 MONTHS? THEY DID NOT ANSWER MY QUESTIONS? THEN IT SHOWS THAT THEY HAVE LACK OF KNOWLEDGE.

            I APPROACHED THE DGM OFFICIAL OF NORTH, ON 10 TH OCTOBER. HE TOLD ME TO LOOK INTO MATTER VERY SERIOUSLY AND TRIED TO TRANSFER BROAD BAND CONNECTION FROM THE NEAREST EXCHANGE THAT IS MADHAVARAM EXCHANGE. BUT NO ACTION SO FAR.

            THE ADSL SHOWS NIL IN ALL COLUMNS ALWAYS.

            My son is staying in Bahrain we are contacting him regularly throuh broad band but due to this bad service we are not able to contact through online. we are making calls through my cell hence i am payng more because of your bad service.
            Sii i am very much proud to be an BSNAL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.

            YOURS,

            MUZZAMMILL FATHER OF RIAZ AHMED

            NOTE: STILL I HAVE NOT GOT ANY REPLY FROM ALL THE OFFICIALS OF BSNL INCLUDING DGM, DE, AE.

            STATISTICS OF ADSL/ DEVICE INFORMATION.
            01.11.2009 at 7.40 am

            Statistics -- ADSL
            Mode:
            Type:
            Line Coding:
            Status: DOWN
            Link Power State: L0

            Downstream Upstream
            SNR Margin (dB):
            Attenuation (dB):
            Output Power (dBm):
            Attainable Rate (Kbps):
            Rate (Kbps):

            Super Frames:
            Super Frame Errors:
            RS Words:
            RS Correctable Errors:
            RS Uncorrectable Errors:

            HEC Errors:
            OCD Errors:
            LCD Errors:
            Total Cells:
            Data Cells:
            Bit Errors:

            Total ES:
            Total SES:
            Total UAS:











            Statistics – ADSL……………………31.10.09 at 8.31am
            Mode: G.DMT
            Type: Fast
            Line Coding: Trellis On
            Status: No Defect
            Link Power State: L0

            Downstream Upstream
            SNR Margin (dB): 18.1 18.0
            Attenuation (dB): 52.0 28.5
            Output Power (dBm): 12.6 17.9
            Attainable Rate (Kbps): 5056 1028
            Rate (Kbps): 2048 512
            K (number of bytes in DMT frame): 65 17
            R (number of check bytes in RS code word): 0 0
            S (RS code word size in DMT frame): 1 1
            D (interleaver depth): 1 1
            Delay (msec): 0 0

            Super Frames: 125669 125620
            Super Frame Errors: 7 0
            RS Words: 0 0
            RS Correctable Errors: 0 0
            RS Uncorrectable Errors: 0 N/A

            HEC Errors: 4 0
            OCD Errors: 0 0
            LCD Errors: 0 0
            Total Cells: 10319240 0
            Data Cells: 442425 0
            Bit Errors: 0 0

            Total ES: 7 0
            Total SES: 0 0
            Total UAS: 11 0









            30.10.2009 8.15pm
            Statistics -- ADSL
            Mode:
            Type:
            Line Coding:
            Status: DOWN
            Link Power State: L0

            Downstream Upstream
            SNR Margin (dB):
            Attenuation (dB):
            Output Power (dBm):
            Attainable Rate (Kbps):
            Rate (Kbps):

            Super Frames:
            Super Frame Errors:
            RS Words:
            RS Correctable Errors:
            RS Uncorrectable Errors:

            HEC Errors:
            OCD Errors:
            LCD Errors:
            Total Cells:
            Data Cells:
            Bit Errors:

            Total ES:
            Total SES:
            Total UAS:







            3.00pm 30.10.2009

            Statistics -- ADSL
            Mode: G.DMT
            Type: Fast
            Line Coding: Trellis On
            Status: No Defect
            Link Power State: L0

            Downstream Upstream
            SNR Margin (dB): 18.4 18.0
            Attenuation (dB): 52.0 28.5
            Output Power (dBm): 12.6 17.8
            Attainable Rate (Kbps): 4992 1044
            Rate (Kbps): 2048 512
            K (number of bytes in DMT frame): 65 17
            R (number of check bytes in RS code word): 0 0
            S (RS code word size in DMT frame): 1 1
            D (interleaver depth): 1 1
            Delay (msec): 0 0

            Super Frames: 69088 69038
            Super Frame Errors: 0 0
            RS Words: 0 0
            RS Correctable Errors: 0 0
            RS Uncorrectable Errors: 0 N/A

            HEC Errors: 0 0
            OCD Errors: 0 0
            LCD Errors: 0 0
            Total Cells: 5673197 0
            Data Cells: 229221 0
            Bit Errors: 0 0

            Total ES: 0 0
            Total SES: 0 0
            Total UAS: 11 0




            24/10/2009/ in between 12.30 pm and 1.35pm



            Statistics -- ADSL
            Mode:
            Type:
            Line Coding:
            Status: CHANNEL_ANALYSIS
            Link Power State: L0

            Downstream Upstream
            SNR Margin (dB):
            Attenuation (dB):
            Output Power (dBm):
            Attainable Rate (Kbps):
            Rate (Kbps):

            Super Frames:
            Super Frame Errors:
            RS Words:
            RS Correctable Errors:
            RS Uncorrectable Errors:

            HEC Errors:
            OCD Errors:
            LCD Errors:
            Total Cells:
            Data Cells:
            Bit Errors:

            Total ES:
            Total SES:
            Total UAS:



            ADSL BER Test - Result

            The ADSL BER test completed successfully.
            Test Time (sec): 20
            Total Transferred Bits: 0x[protected]
            Total Error Bits: 0x[protected]
            Error Ratio: Not Applicable
            Device Info -- Route

            Flags: U - up, ! - reject, G - gateway, H - host, R - reinstate
            D - dynamic (redirect), M - modified (redirect).
            Destination Gateway Subnet Mask Flag Metric Service Interface
            192.168.1.0 0.0.0.0 255.255.255.0 U 0 br0

            pppoe_0_35_1 Diagnostics
            Your modem is capable of testing your DSL connection. The individual tests are listed below. If a test displays a fail status, click "Rerun Diagnostic Tests" at the bottom of this page to make sure the fail status is consistent. If the test continues to fail, click "Help" and follow the troubleshooting procedures.
            Test the connection to your local network
            Test your ENET(1-4) Connection: PASS
            Test your USB Connection: DOWN
            Test the connection to your DSL service provider
            Test ADSL Synchronization: FAIL
            Test ATM OAM F5 segment ping: FAIL
            Test ATM OAM F5 end-to-end ping: FAIL
            Test the connection to your Internet service provider
            Test PPP server connection: FAIL
            Test authentication with ISP: PASS
            Test the assigned IP address: FAIL
            Ping default gateway: FAIL
            Ping primary Domain Name Server: PASS



            pppoe_0_35_1 Diagnostics
            Your modem is capable of testing your DSL connection. The individual tests are listed below. If a test displays a fail status, click "Rerun Diagnostic Tests" at the bottom of this page to make sure the fail status is consistent. If the test continues to fail, click "Help" and follow the troubleshooting procedures.
            Test the connection to your local network
            Test your ENET(1-4) Connection: PASS
            Test your USB Connection: DOWN
            Test the connection to your DSL service provider
            Test ADSL Synchronization: FAIL
            Test ATM OAM F5 segment ping: F4/F5 FAIL
            Test ATM OAM F5 end-to-end ping: F4/F5 FAIL
            Test the connection to your Internet service provider
            Test PPP server connection: FAIL
            Test authentication with ISP: PASS
            Test the assigned IP address: FAIL
            Ping default gateway: FAIL
            Ping primary Domain Name Server: PASS



            Device Info
            BoardID: 96332CG
            Software Version: UT300R2U-0011.01
            Bootloader (CFE) Version: (before 1.0.37-5.12)

            This information reflects the current status of your DSL connection.

            Line Rate - Upstream (Kbps):
            Line Rate - Downstream (Kbps):
            LAN IP Address: 192.168.1.1
            MAC Address: 00-1b-da-4b-3c-95
            Default Gateway:
            Primary DNS Server: 192.168.1.1
            Secondary DNS Server: 192.168.1.1
            Statistics -- LAN
            Interface Received Transmitted
            Bytes Pkts Errs Drops Bytes Pkts Errs Drops
            Ethernet 314341 3340 0 0 510524 1501 0 0
            USB 0 0 0 0 0 0 0 0



            Statistics -- LAN
            Interface Received Transmitted
            Bytes Pkts Errs Drops Bytes Pkts Errs Drops
            Ethernet 12060 119 0 0 23407 66 0 0
            USB 0 0 0 0 0 0 0 0



            Device Info
            BoardID: 96332CG
            Software Version: UT300R2U-0011.01
            Bootloader (CFE) Version: (before 1.0.37-5.12)

            This information reflects the current status of your DSL connection.

            Line Rate - Upstream (Kbps):
            Line Rate - Downstream (Kbps):
            LAN IP Address: 192.168.1.1
            MAC Address: 00-1b-da-4b-3c-95
            Default Gateway:
            Primary DNS Server: 192.168.1.1
            Secondary DNS Server: 192.168.1.1
            pppoe_0_35_1 Diagnostics
            Your modem is capable of testing your DSL connection. The individual tests are listed below. If a test displays a fail status, click "Rerun Diagnostic Tests" at the bottom of this page to make sure the fail status is consistent. If the test continues to fail, click "Help" and follow the troubleshooting procedures.
            Test the connection to your local network
            Test your ENET(1-4) Connection: PASS
            Test your USB Connection: DOWN
            Test the connection to your DSL service provider
            Test ADSL Synchronization: FAIL
            Test ATM OAM F5 segment ping: F4/F5 FAIL
            Test ATM OAM F5 end-to-end ping: F4/F5 FAIL
            Test the connection to your Internet service provider
            Test PPP server connection: FAIL
            Test authentication with ISP: PASS
            Test the assigned IP address: FAIL
            Ping default gateway: FAIL
            Ping primary Domain Name Server: PASS

            on 5.11.2—0 at 6.30 am

            Statistics -- ADSL
            Mode:
            Type:
            Line Coding:
            Status: CHANNEL_ANALYSIS
            Link Power State: L0

            Downstream Upstream
            SNR Margin (dB):
            Attenuation (dB):
            Output Power (dBm):
            Attainable Rate (Kbps):
            Rate (Kbps):

            Super Frames:
            Super Frame Errors:
            RS Words:
            RS Correctable Errors:
            RS Uncorrectable Errors:

            HEC Errors:
            OCD Errors:
            LCD Errors:
            Total Cells:
            Data Cells:
            Bit Errors:

            Total ES:
            Total SES:
            Total UAS:
            Dear Sir,
            I am User of Broad band service in Manali Exchange, Chennai North Div. My Telephone no is 044-2in the name of M. Riaz Ahmed. I am using broad band service since from last 28 month. Initial 18 months service was very satisfacotory, but after that i am regularly facing problem while using the internet & my telephone sometines dead.I have complained your local customer care service but they could not solve problem yet. I APPROACHED AND SENT SO MANY EMAILS TO THE HIGHER OFFICIALS OF BSNL AND VERY RECENTLY SUBMITTED COMPLAINTS TO HER EXCELLENCY THE PRESIDENT OF INDIA AND HONOURABLE UNION MINISTER OF IT, INDIA. ALL WENT IN VAIN. NO REPLY FROM ANY ONE SO FAR AND NO ACTION SO FAR.

            please look into my problem I am paying my bills regularly and in time so I hope I should not be facing this problem. Your linemen are purely illiterate regarding internet or networking technologies They give useless suggestions so i suggest you to provide them with proper training. Once again I am requesting you to look into my problem.

            I CONTACTED THE DE AND AE OF MANALI EXCHANGE, CHENNAI NORTH... THEY SIMPLY TOLD THAT YOUR RESIDENTIAL AREA AFTER 7 KM FROM OUR EXCHANGE, SO YOU CANNOT GET BB CONNECTION. I ASKED THEM THEN WHY DID YOU GIVE CONNECTION TO ME? MOREOVER I ASKED THEM HOW THE BROAD BAND FUNCTIONED TILL 18 MONTHS? THEY DID NOT ANSWER MY QUESTIONS? THEN IT SHOWS THAT THEY HAVE LACK OF KNOWLEDGE.

            I APPROACHED THE DGM OFFICIAL OF NORTH, ON 10 TH OCTOBER. HE TOLD ME TO LOOK INTO MATTER VERY SERIOUSLY AND TRIED TO TRANSFER BROAD BAND CONNECTION FROM THE NEAREST EXCHANGE THAT IS MADHAVARAM EXCHANGE. BUT NO ACTION SO FAR.

            THE ADSL SHOWS NIL IN ALL COLUMNS ALWAYS.

            My son is staying in Bahrain we are contacting him regularly throuh broad band but due to this bad service we are not able to contact through online. we are making calls through my cell hence i am payng more because of your bad service.
            Sii i am very much proud to be an BSNAL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.

            YOURS,

            MUZZAMMILL FATHER OF RIAZ AHMED

            NOTE: STILL I HAVE NOT GOT ANY REPLY FROM ALL THE OFFICIALS OF BSNL INCLUDING DGM, DE, AE.

            STATISTICS OF ADSL/ DEVICE INFORMATION.
            01.11.2009 at 7.40 am

            Statistics -- ADSL
            Mode:
            Type:
            Line Coding:
            Status: DOWN
            Link Power State: L0

            Downstream Upstream
            SNR Margin (dB):
            Attenuation (dB):
            Output Power (dBm):
            Attainable Rate (Kbps):
            Rate (Kbps):

            Super Frames:
            Super Frame Errors:
            RS Words:
            RS Correctable Errors:
            RS Uncorrectable Errors:

            HEC Errors:
            OCD Errors:
            LCD Errors:
            Total Cells:
            Data Cells:
            Bit Errors:

            Total ES:
            Total SES:
            Total UAS:
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              J
              j.srinivasan
              from Chennai, Tamil Nadu
              Aug 21, 2009
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              From Date: 21.08.2009.

              J.Srinivasan,
              No.13, Thilagar Street,
              Bharathiyar Nagar,
              Pattabiram,
              Chennai – 600 072.


              To

              The General Manager (Broad Band)
              BSNL / Chennai Telephones
              Chennai.

              Sir,
              Sub: Complaint regarding no connectivity of Broad Band Internet – Reg.

              *****

              I am a Home Combo 750 plan member for the past three months, but before that I was in Home Combo 500 plan. I received a full speed Internet connection when I was in 500 plan, but now I am not able to access my Internet after I shifted to 750 plan. Though there were not any outstanding Bills, I am not able to receive a full speed Internet and moreover, the connection is not through when I put on the Modem. It connects very late and also for a while (10 to 20 minutes), and the connection stands dead for 30 minutes to one hour. And then it re-connects for a while and again the same problem is occurring continuously.

              After repeated complaints registered in the Call Center of BSNL / Chennai Telephones (1500-*1-2) for several times no action was taken against my problem. When ever I make a complaint registered, they will give a complaint number and stand still or they say that they will send their representatives to my home, and they will rectify my problem, and no body turned up till date. I am facing a lot of problems with out Internet connection, though it has been charged Rs.750/- monthly.

              Hence, I request you kindly sir, to help me with my connection, to see connected all through the day (24/7), in order to go on with my work every day.

              Thanking you,
              Telephone No: 26850668.
              Modem Model No: UT300R2U waiting for best results
              Copy to:
              The Junior Engineer, (J.SRINIVASAN)
              BSNL, Pattabiram Branch,
              Chennai – 600 0072.

              This complaint was given to the Junior Engineer on 05.08.2009, and still facing the same problems.
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                D
                devayaseen
                from SRINAGAR, Jammu and Kashmir
                Aug 21, 2009
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                PIN2 code rejected
                Hello sir,

                my cell no. is [protected]. Please help me out.

                Regards,
                hello sir, my phone model is motorola zn300.. and i use bsnl network. I was trying to get into the dialling service->fixed dial and it asked me for a security pin/code.

                I enter 0000 (default) and it said invalid. I tried 1234 and it said invalid. I tried 12345678 and it said invalid and "SIM Blocked".

                The "SIM Blocked" only show up when I enter into fixed dial and everything is normal.

                I use motorola zn300. None worked for the fixed dial (worked for everything else).



                I have an option to "unblock"
                -First screen PIN2 Unlock code (enter anything to get into 2nd screen)
                -Enter New SIM PIN2. If I enter anything less than 4 character, it said invalid code, I entered a 4 character long code and it gets into 3rd screen.
                -Re-enter New SIM PIN2. I entered the same code in step 2 and got invalid code, try again. SIM BLOCKED.

                Any idea how to fix this ? my mail id is [protected]@gmail.com plz send me an answer...plz plz
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                  ABHINAV DAS
                  from Lucknow, Uttar Pradesh
                  Aug 21, 2009
                  Resolved
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                  Express Request MOST IMMEDIATE 21 ASUG 2009


                  From : Sub Lieutenant ABHINAV DAS N0. 10851/P Pereira Squadron
                  Indian Naval Academy Ezhimala P.O. Ramathali
                  KANNUR - Kerala State - 670308.

                  To:

                  Narayanan.P AGM(OP) O/O GMT Thavakkara Kannur 670 002


                  Dear Sir,

                  BSNL Mobile Pre-paid New Connection No. [protected]
                  has NOT BEEN ACTIVATED so far. Urgently required for dangerously ill patient admitted in Military Hospital Lucknow.

                  Request Expedite Activation and confirm.

                  Yhanking you.

                  Yours Faithfully.

                  ABHINAV DAS
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    abhishek
                    Aug 21, 2009
                    Resolved
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                    Hi

                    I have submitted an application for the shifting of my telephone ([protected]), nothing has been done, not able to track the status from any where. Its alomost 3 weeks nothing is being done till now.

                    I hope if the shifting is done, BSNL department wont come up with some bill for the period in which i didnt use my phone.

                    Regards

                    Abhishek
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      S
                      sunil goyal
                      from Mumbai, Maharashtra
                      Aug 21, 2009
                      Resolved
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                      Resolved

                      Dear Sir/Madam,

                      I have got the problem while using the internet on my BSNL WLL[protected].
                      It shows that its connected but it does not receive or send the data.

                      Pls tell me what could be the reason??
                      And pls rectify this.

                      Thanks!

                      Sunil
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Bsnl wll internet — Connection error

                      when i connect my wll internet connection after 5 minutes it auto disconnects and in status option it displays connected.
                      My wll internet connection auto disconnect after every 2-3 minutes on connecting.Please give me a better service.
                      Dear Sir/Madam,

                      My BSNL WLL internet connection (No[protected]auto disconnect after every 2-3 minutes on connecting.Please give me a better service.
                      Rajesh
                      Dear Sir/Madam,

                      I have got the problem while using the internet on my BSNL WLL[protected].
                      It shows that its connected but it does not receive or send the data.the errar user name & pass word is not accept...
                      Pls tell me what could be the reason??
                      And pls rectify this.

                      Thanks!

                      Sunil
                      i also encountered problems on my bsnl wll[protected]...internet speed is too slow...very very slow ...plz bsnl authorities rectify this problem...
                      i have bsnl wll phone number is[protected] my telecom circle is karaikudi my phone internet connection will be disconnected after 5 minits .i give so many complaints to my telecom office but no response .so please rectify my problem sir.


                      thanking you
                      I have BSNL WLL connection phone number is[protected].My near telephone Exachange is Gelakey under Jorhat telecom circle.My WLL internet connection will be disconnected sometimes.internet speed is too slow...very very slow ...plz bsnl authorities rectify this problem...
                      Dear Sir/Madam,

                      My BSNL WLL internet connection (No[protected]auto disconnect after every 2-3 minutes on connecting.Please give me a better service with better speed.
                      sir, i m using bsnl wll - VIA TELECOM CBP USB MODEM. It is disconnected when i put on any switch in my room.if i redial, then error 692 appears. Only i reset the modem, then it will be connected.Give suggestions about wat i do
                      Sir, I have bsnl wll connection using fwp usb modem 3197...It automatically disconnects after sometime showing "Generic host process for win32 services has encountered a problem and needs to close". How can i fix that.
                      Dear Sir/Madam,

                      I have got the problem while using the internet on my BSNL WLL[protected].
                      165 user name 165 passward invalid

                      Pls tell me what could be the reason??
                      And pls rectify this.

                      Thanks!
                      Dear Sir/Madam,

                      I want to use CDMA FWP (BSNL WLL) Internet connection with WINDOW 7 but it's DRIVER is not supported.
                      HOW I used to CDMA FWP with WINDOW 7?? and I also want DRIVER for WINDOW 7 from INTERNET.
                      please HELP me.

                      Thanks!
                      I need driver of fwt modem 3197 for windows vista x64
                      Dear Sir/Madam,

                      I have got the problem while using the internet on my BSNL WLL[protected].
                      the drivers is not compatable with windows 7 please send me the driver... link to my email id- ''[protected]@gmail.com''

                      Pls tell me what could be the reason??
                      And pls rectify this.

                      Thanks!
                      Dear Sir/Madam,

                      I have got the problem while using the internet on my BSNL WLL[protected]

                      i am hvaing USB MODEM but after dailing it does not connect to the remote computer and give error no.678.

                      can u help me in making dial up connection or let me know if any specific IP and DNS no. to be given while making the dial up connection or it is to be left for auto selection.
                      Holl sir,

                      I have a problem BSNL WLL Internet service currenty i do not connect with internet and i have already got net connection.so plz check it and solve my problem as soon as possible. Thank's

                      regards
                      Vijay Kumar Singh
                      WLL NO.[protected]
                      Dear Sir,
                      I have a BSNL WLL HUAWEI connection. After connecting it after few minutes like 30 minutes it automatically gets disconnected. Some times it says that there exists no wireless device and rest of the time when i try to open google in new tab, it says server not responding. Please give me a solution for this as soon as possible.
                      Regards
                      RAJESH

                      BSNL WLL — Closure

                      My WLL[protected] is closed and still i am getting the bills . Kindly check on the same.
                      dear sir:
                      i am using BSNL WLL[protected]
                      i got the problem while using BSNL WLL internet connection.
                      It is autometically disconnected after every 2-5 minutes
                      please rectify this problem and give me the best service and internet speed

                      i am waiting for your action
                      i am using BSNL WLL on WINDOWS 7, it connects some times.

                      many of the times it can't connect.

                      after connecting, i can't disconnect it.

                      if i disconnect it, my computer gives error & shuts down automatically.

                      urgent help needed.

                      BSNL WLL — Not Receiving

                      I am not receiving my phone bill (BSNL-WLL) from 7 to 8 months.
                      Details:
                      Name: Subhash Arora
                      Phone NO.[protected]
                      Add:-H.No.998/11, Arjun Nagar, Street No.2, Gurgaon.
                      i do have the same problems mention above, but the driver problem for windows 7 or vista can be corrected by just a minor tweak.
                      goto setup.exe of modem driver folder.right click on it, and select properties.in compatibility tab check the radio option "run in compatibility mode" and select xp from drop down menu..click ok.its done..after tha you can use it in vista as well in windows 7.
                      Internet does not work properly
                      Dear Sir/Madam,

                      I have got the problem while using the internet on my BSNL WLL[protected].
                      It shows that its connected but it does not receive or send the data.
                      it's speed also very low

                      Pls tell me what could be the reason??
                      And pls rectify this.

                      Thanks!

                      Sunil
                      well...after i start my sys...the net does not connect..(is usuallt gets connecteed automatically )...and it doesnot work properly..plz...resolve this [protected]
                      Sir, I have bsnl wll connection using fwp usb modem 3197...It automatically disconnects after sometime.please rectify this problem and give me the best service and internet speed.i am waiting for your action.Please give me a solution for this as soon as possible.
                      Regards
                      hemraj dutt
                      very bad connetion, pls dont buy will net conetion, it is very very bad
                      My wll internet connection auto disconnect after every 2-3 minutes on connecting.Please give me a better service.
                      R.Sheik mohamed.brte

                      i have bsnl wll phone number is[protected] my telecom circle is kallackurichi villupuram Dt my phone internet connection will be disconnected after 5 minits .i give so many complaints to my telecom office but no response .so please rectify my problem sir.


                      thanking you
                      i have a new bsnl wll internet connection with hauwei moderm but not connect ainternet the remote computer give a error 678 pls solve this problem my WLL no ;[protected] E MAIL ID; yours.[protected]@gmail.com
                      Hello sir/madam,
                      I hav purchased bsnl wll before a week. I'm encountering some problems. pls mail me solution to [protected]@rediffmail.com.
                      While working, it is getting disconnected many times between 10-15 min. unable to download anything. pls help me.waiting for ur reply.
                      Thanks in advance!
                      My WLL[protected] is closed on 14/07/2010 in guduvancherry branch and still i am getting the bills . Kindly check on the same immediately or i will go to consumer court
                      I'm using FWP usb modem 3197

                      and i'm need a driver for windows 7

                      help me to arun.[protected]@yahoo.co.in
                      sir,
                      my bsnl wll connection auto disconnect after evry 2-3 minnuts my phone number -[protected].please rectify this probleam and give me the beast service and internet speed.iam wating for your action. kousik chatterjee..
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                        P.K. Agarwal
                        from Delhi, Delhi
                        Aug 20, 2009
                        Resolved
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                        My residence telephone[protected] installed at 3/184 Sector 2, Rajendra Nagar, Sahibabad, Ghaziabad is out of order for about six months. I have made sevel written complaints to the concerned JE with copies of GM (Telephone). All written complaints were sent by speed post, and the lastest being that of 3 August 2009. Today again I made another complaint at 8.24 pm (Reference No. 00980).

                        I really do not whom to approach for help. Will the concerned authorities please take care of my complaints? Thanks and Regards,
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        BSNL Telephone — Telephone died 2 days ago

                        Telephone is dead for past 2 days, no response for complaint booked through toll free number!
                        Hello Sir / Madam
                        I am Umakant, My Telephone NO is[protected] this no of State - Jharkhand Dist - Garhwa .this no is dead from last 3 month.
                        what is your service, if not work next week then inform me, i want to next action without your suggestion.
                        Telephone isdead from past 2 days,
                        No response for complaint booked through toll free number
                        I am Manoj Jagtap. Staying Kharadi, Pune-14.
                        Our landline number[protected] dead from last 2 weeks,
                        Booked the complaint but still no action is taking on the same.
                        dear Sir,

                        my ph. No. 28379374 This Telephone No. is dead from 3 days back

                        Please check this telephone No.
                        Dear Sir

                        My telephone no.2500276 is completely dead since 27.04.09. I made on line complaint (No. 1950)

                        but till date it is not attended. Kindly llok into the complaint and get telephone worked

                        Thanks & Regards
                        Shivaji Vilkar
                        Virar W
                        Tel[protected]
                        Dear Sir

                        My Telephone No 26818400 is completely dead since 5.06.09. I made on line complaint (No. 198)

                        but till date it is not attended. Kindly look into the complaint and get telephone worked

                        Thanks & Regards
                        For Monsoon Agro Bio Ltd
                        Rajashri Bhosale.
                        Manager
                        My telephone got dead from 19.07.2009 and it was also happened on 17.07.2009.
                        Expecting to hear from your immediate response.


                        .
                        My telephone no.[protected] got dead from 19.07.2009 and it was also happened on 17.07.2009.
                        Expecting to hear from your immediate response.
                        My residence telephone[protected], 11 159-B, Kadumundil, Ambadimala Chottanikkara, Kadungmangalam PO, Pin -682305 is out of order for about Three months. Icomplaint at 8.24 pm (Reference No.Consumer No: 3116057, Bill No: 61841107 dt 07.10.09, Payment Date : 26.10.09 Receipt No: PM 0049291, PM 0049292
                        My telephone no.[protected] is dead from 30.01.2010 and it often goes dead.
                        Expecting to have an immediate response.
                        my landline is not working from last 2 days..my num is [protected], wires are fully damaged but when i complaint people dont response only, i requested to change my wire but no action is taken...consumer number is 52997971,
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                          salim853
                          Aug 20, 2009
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                          sir mera bsnal brodband conection 250 home plan hai maine aprail 2008 men conection liya hai
                          ek maheene ke bad mera conection cut gaya complen karke karke main thak gaya nett on nahi huaa 6 month bad 4000 RS somthing bill aagayi phir maine exchenge men enquari ki aur bill paid kiya phir mera conection on ho gaya 6 month band hota hai phir chalu hota hai aisa hi chalta raha phir 4200 RS somthing bill aagayi maine paid kiya abhi har mahene meri bill 4000RS 5000RS 6000RS bill aarahi hai aur mera cnection 22 june ko kat gaya hai aur 3 july ko maine 4700RS bill paid kiya lekin abhi tak mera cnection chaloo nahi huaa phir bhi bill aarahi hai phir maine 5000 RS somthing paid kiya aur line katne ke liye kaha na to meri line cut rahi hai nachaloo ho rahi hai aur phir 6000 Rs bill aagayi hai main ek mediam class ka aadmi hoon aap batao main keya karun
                          250 RS home palan ke badle itni bill main kahan se doonga
                          aap meri help karo mera land line no [protected] hai adress kerakat dist Jaunpur u p
                          my broad band stop worings and asking 4 redial
                          sir mera bsnal brodband conection 250 home plan hai maine aprail 2008 men conection liya hai
                          ek maheene ke bad mera conection cut gaya complen karke karke main thak gaya nett on nahi huaa 6 month bad 4000 RS somthing bill aagayi phir maine exchenge men enquari ki aur bill paid kiya phir mera conection on ho gaya 6 month band hota hai phir chalu hota hai aisa hi chalta raha phir 4200 RS somthing bill aagayi maine paid kiya abhi har mahene meri bill 4000RS 5000RS 6000RS bill aarahi hai aur mera cnection 22 june ko kat gaya hai aur 3 july ko maine 4700RS bill paid kiya lekin abhi tak mera cnection chaloo nahi huaa phir bhi bill aarahi hai phir maine 5000 RS somthing paid kiya aur line katne ke liye kaha na to meri line cut rahi hai nachaloo ho rahi hai aur phir 6000 Rs bill aagayi hai main ek mediam class ka aadmi hoon aap batao main keya karun hum koi dounlodin nahi karte hain sirf yahoo per chating aadha se 1 ghante karte hain aur hamen kuch nahi maloom hai hum keya karen rong bill kahan se aa rahi hai mere help karo main ab bill dene ke layek nahi hoon
                          250 RS home palan ke badle itni bill main kahan se doonga
                          aap meri help karo mera land line no [protected] hai adress kerakat dist Jaunpur u p
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                            svs srinivasarao
                            from Hyderabad, Telangana
                            Aug 20, 2009
                            Resolved
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                            Resolved

                            I have taken bsnl broad band connection with a belief that I will get good service and uninterrupted net work. But to my surprise, I am facing much problem with the functioning of net work. The net work goes out of connection most of the time every day. Every day during the morning time between 7am to 11am and in the evening 4 pm to 11pm, I am not getting internet connection. Many a times I have informed to the authorities concerned. The reply which I had was due to the problem with the server. Now I am feeling whether I did wrong to choose BSNL.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              A
                              anil ssmal
                              from Patna, Bihar
                              Aug 20, 2009
                              Resolved
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                              Resolved

                              dear sir,
                              Two months ago there was an offer of exchange of old bsnl landline with new bsnl landline.
                              so, we gave our old bsnl landline to our line man on 4 july, he told that he will give us new bsnl landline.
                              but after 1 month we didn't get any reply from him.So we contact him again on 4th august. he told that he will bring it tommorow.but we again didnt get any reply. then what he did was very bad, he gave us our older phone.our phone no. is[protected].please contact us.
                              kindly take the necessary action and tell him to give new bsnl landline.
                              thanks

                              name-anil ss mal
                              town- balotra( district - barmer)
                              state -rajasthan
                              phone no.[protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Sub: Issue of Telephone Instrument

                              Sir,

                              With due respect Iam to request your good self that my phone instrument previously supplied by your department is out of order and I request to kindly change my old instrument with new one in which the ID caller facility is also available.

                              Thanking you,

                              Yours faithfully,


                              (Anita Gupta)
                              Mangal Bhawan,
                              Air-Port Road Tutu,
                              Shimla-171011.
                              Phone No.[protected]
                              My land line bill details
                              SIR, MUJHE [protected] NUMBER SE BAR-2 PHONE AATA HAI OUR BAHOOT TANG KARTE HAI.
                              MAI NAHI JANTI HOO.
                              KRIPYA KERKE ESS NUM. KA PATA DE JI YA UNKO BATAYE KI REENA KO PHONE NA KARE. CONTACT:[protected]
                              THANKS
                              Respected Sir,

                              I have a bsnl landline telephone No [protected] at Nokhara. The said tele is dead from last one month. You are kindly requested to do it needful. I have lodged a complaint docket No 4791.

                              Thanking you,


                              Yours Sincerely
                              K R Choudahry
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                                Sayed Mohammed Ajmal
                                Aug 20, 2009
                                Resolved
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                                Resolved

                                Respected Sir
                                BSNL which is the oldest telecom provider of our country is using illegal means to route international calls to Saudi Arabia. Instead of getting the caller ID of Indian number the receiver gets a local number, hiding the identity of caller. This is not the end of story. BSNL starts charging the call to Saudi from the moment it stars ringing irrespective of the called party answers the call or not. It causes false billing to the Subscriber. This happens only through BSNL calls. Please take appropriate action and compensate the affected consumer of BSNL.
                                [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                I agree to this complaint.
                                I'm in Saudi Arabia.
                                me and my collegues having the same problem when receiving BSNL calls. it comes as local number.
                                Even sms doesn't come directly. it comes through another number and displays the number also at the begining of the message. Actually its a VOIP Call. which will cost only 1/10 of the original call rate.
                                In Initial stages only some of the calls are routed in this way. but now all calls are routed in this way only.
                                the other problem is, when my family calls from their mobile, they are able to hear the ringtone. but the call has never been received by me. This is leading my family to a lot of confusion and frustration.

                                Its a shame that BSNL does this.

                                if BSNL is giving subcontracting for the routing, its still their responsibility to monitor the calls.

                                you can contact me at [protected]

                                Regards,
                                Sudhahar R
                                I have the same problem calling Libya and vice versa. BSNL looks like a big scam to me now.
                                I had observed that thousands of ISD calls per day was made from one location of the India, where identity of callers were supressed as '0000000' . This matter is not only in notice of BSNL but also in notice of CBI the investigating agency of India but no action has yet be taken against the beneficiary involved in converting the callers no. into '00000000'. You will be also surp[rised that such calls were being made mainly for Saudi Arabia and othes conuntries.
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                                  Gaurav Singhal
                                  from Delhi, Delhi
                                  Aug 19, 2009
                                  Resolved
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                                  Resolved

                                  Hello
                                  i have this number[protected], and i have an "intelligent Network" service as "Primium rate service" on this number.
                                  this service was start on this number on 23rd jan 2009 but from that begin day to yet it is not working as such, i have complaint it several time to my concern office, i.e. Area Manager shahdra, GM Ghaziabad, I also met with all the concern person and also visit them too but they never ever help me and just said to me " we did not know what is this service you should talk higher authority " but i did not know who one is the higher authority while BSNL has this product in their product line of “intelligent Network’ and activated it on my number too.
                                  I continuously paying for that service Rs 500 each month .i did not get any detailed bill of this service as it is "revenue share phone line " . My primium rate service number is [protected]. i listen about this number by phone on 23rd Jan by one of BSNL employee. i did not get any written paper of this service activation till today.
                                  Now my complaints are
                                  1- Continue my all service as such as it is 'primium rate service number'
                                  2- Send written paper of activation service on my number and guideline of this service as i could know how of this service properly.
                                  3- As it is 'revenue share service' guide line for share money or payment in between BSNL and me.
                                  4- I lost my last 9 month and I am paying for this service without any use, I have a big loss so I am asking compensation for this time.
                                  I am still waiting of your kind response as I am very hurt. I want justice as I am very suffered by BSNL for 9 months.
                                  Thank you
                                  Gaurav Singhal (MBA, Goldmedalist)
                                  MOB- [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    Basanti Razdan
                                    from Ludhiana, Punjab
                                    Aug 19, 2009
                                    Resolved
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                                    Resolved

                                    My mobile number is [protected] (BSNL-J&K) and i'm getting daily 20-30 calls, missed calls and messages from the number [protected] which disturbs me like hell. Please bar this number from calling me
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Bsnl post paid no. — Bills are submitted and not activating the my numbers

                                    Sir My no [protected] and i already paid my due bills but form last 4 days.
                                    I have a private business and my all work is based on this mobile no and from last 4 days my business also suffered due to outgoing and incoming facilities not activated.
                                    Please look into the matter and kindly activate my outgoing and incoming facilities .
                                    i want to know information about number [protected] because he distrub me at night
                                    dear sir,
                                    i am having mobile no as [protected] and the out going call serive is barred from 30 dec 2009 .
                                    last two days back i am received a message from bsnl regarding to recharge prepaid account
                                    finally this mobile no is converted from prepaid to post paid
                                    look into the matter personnaly and do needfula at your end...srinivas...
                                    My mobile number is [protected] (BSNL-J&K) and i'm getting daily 20-30 missed calls and nonvage messages from the number [protected] which disturbs me like hell. Please bar this number from calling me and also take some strick & lawfull action against the user of ths number i.e [protected].

                                    Hoping for kind consideration of this complaint
                                    I got a no [protected] from iqra telecommunication but the no is not activated till 10 of jan 2010 when no is activated the sim show [protected] what the hell is this i will register a fir against this fraud
                                    Sir,
                                    my cell no is [protected] and bill no is 90796520 dt.19.01.2010. sir, i never went out side the state during billing peiod but there is national roaming charges in the bill. kindly see the matter and correct/adjust the same in next bill.

                                    thanks
                                    yours truly,

                                    Dharam paul sharma
                                    complainent
                                    in december i booked a train ticket from yatra.com whose transaction id is XF2HDC there after i canceled the ticket and i the ticket which was done under tatkal scheme i got 603/- refunded but when i checked my account no money was refunded then i called yatra people and complaint about it, they told me that they have refunded the amount and suggested me to talk to bank people but when i went to bank they told me only yatra people can help me i dont know what to do please help me.pnr no.[protected] transaction id :[protected]
                                    It is useless to deal with B.S.N.L. Careless people. Careless Service and what not. Sending unnecessary messages. Sending unnessary hello tunes. No facility to unsubscribe these services. No help line. One gets tired but the help line persons never gets connected.
                                    MY BSNL POSTPAID MOBILE NO [protected] WAS DISCONNECTED DUE TO BILL PYMENT NOW I PAID ALL OUTSTANDING BILLS WITHIN MY GRACE PERIOD, BUT THE SERVICE IS NOT YET OPENED APPROX 5 DAYS LEFT
                                    sir/mam
                                    my mobile no. is [protected], account no.[protected], i am postpaid user, i get a problem that each month during bill payment i get an extra charge of MT sms (Downloading) @ Rs. 19, i have already complaint about this problem in february in written wayand get relief of this extra charge in february and march, but from april again i get a problem of extra charge... its really trouble me as i want to switch from your service... hope i will not get disturbed with such an extra charge from next month.

                                    guru prasad sharma

                                    BSNL POSTPAID BILL — last 4 month rs-50 per month extra bill

                                    DEAR SIR
                                    I REQUEST TO YOU
                                    last 4 month rs-50 per month extra bill


                                    CONTACT PERSONS
                                    PAVAN BANG
                                    [protected]
                                    hello sir.
                                    i want to activete conference call facility on my cell no [protected]. please activate.
                                    thank you.
                                    i port aircel to bsnl.my number is [protected]
                                    I port aircel to bsnl, and the number is [protected].so please gave its puk code.send it to via-sms
                                    Sir,
                                    I have lost my postpaid mobile sim since 12 months.Prior to that my SIM was locked because of bill payment.I cleared all bill when it was lossed by net banking and I was quite away from BSNL office where my phone was registered. After almost 12 months my rental charges is accomulated to 6500/ Rs. BSL authority do not accepting my request to cancell my number without paying such big amount. Can you guide me if this rental charges are refundable? or needed to pay
                                    Shrihari
                                    I have an business of mobile recharge at New Habba Kadal Chowk Sgr.I got BSNL CTOPUP Sim at your authorized dealer DICKSON having No.[protected] having SIM NO.[protected] and was activated[protected]. Then I received stock from Momin Tel. [protected]. when i send recharge to any no. it could not happen. I met personally to Mr. Dheeraj Gupta on 5th dec.2011 he assured me your sim problem will solve with in two hours but till date my problem have not solved. it is requested your good self kindly solve my problem immediately so i can run my business smothly.
                                    my postpaid mobile no in kashmir was [protected] and i am now outside country.i want contacts of this no to be revealed, i tried to look up website jk bsnl, but its not working.how can i get details of my previous sim card of bsnl kshmir

                                    BSNL — conference calling

                                    My no. is [protected] I am using this no. from last 3 months,my problem is that there is no conferencing call facility activated on this no.i have complaint so many times but still i have problem.
                                    My handset is NOKIA X2-00
                                    so please solve my problem soon
                                    Thank You!
                                    sir, my mobile no. is [protected] my no. is disconnected from your from last 4 months.I pay all the bills but you cannot open my no.i also register complains for two times. so i request you to open my as soon as possible.i am very grateful to you for your kindness.
                                    please call details of my no [protected]
                                    My post paid mobile number is [protected]. The STD call and roaming facility is not available my mobile phone. Please provide my number both the facilities so that I my suffer more.

                                    Ishtiyaq Ahmad Wani
                                    not suffer more
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                                      S
                                      sharathnagaraj
                                      from Bengaluru, Karnataka
                                      Aug 19, 2009
                                      Resolved
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                                      Resolved

                                      Phone dead
                                      My Phone is not working since last 3 weeks although we have log in the complaint many times in Bangalore office but of no use
                                      Please look in to the matter very seriously. See details below

                                      phone #[protected]

                                      Sharath
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      BSNL - Sonipat — Not working

                                      Respected Sir,
                                      I feel very sorry to inform you that I am having a bsnl connection bearing no.[protected] at my residence i.e. Sonipat. My Telephone Connection was not working properly by last 3-4 months. After doing complaints the connection is start working, but within 2-3 days its automatically cut off. I wrote so many complaints to our G.M. office but unfortunately no complaints is attended.
                                      Therefore, Know I just want to bring in your notice that please tell me whats the peoblem in my telephone connection. I stilll have alll the receipts of my complaints which was made by me to your G.M office (Ambala), A.G.M. office (Sonipat) and your G.M. office (Delhi).
                                      We request you that please check my telephone connections and take necessary actions immediately .

                                      Thanks with regards,
                                      Saurabh Gupta
                                      My Phone is not working since last 3 weeks although we have log in the complaint many times in Sonepat office. Please look in to the matter very seriously. See details below

                                      My phone No[protected]
                                      Resd.
                                      Sec- 12 - Phase 2nd ( Behind the Osram Company ) H. No. 720 ( Sonepat )
                                      My Phone is not working since last 3 days although we are not able to log a complead because we have not any other bsnl no or give me any other no for complead expect 198 which we dial from any other network. Please look in to the matter very seriously. See details below

                                      Phone no[protected]

                                      cell no [protected]

                                      [protected], 71 Ext-110
                                      the phone is not working since a week, both data one and telephone is not working, no dial tone and it says not reachable, iam getting this problem frequently . please check
                                      My phone is not working for the last few days and I have also lodge complaint vide No.R2300 dated 24.09.2009 & earlier also that no got wiped automatically from the complaint list generated by computer without attending that complaint. No official is taking care of my complaint in spite of my repeated request to them I have contacted on mobile nos [protected] & [protected] - this no is even not atteding the call.

                                      Please get my above phone in order at the earliest so that we could not miss any call made on our no.
                                      dear sir,
                                      i want to know my call list details for january, 2010. sir it is importtant for me
                                      so please email the call list on my email id
                                      my land line no. is[protected]
                                      sir,
                                      i have applied for new connection in november last year bu till now no connection is bitng provided to me even i did not get any positive response from the exchnge.
                                      so please look into dis matter. its an urgency.
                                      My Phone is not working since last 2 weeks although we have log in the complaint many times in Sonepat office. Please look in to the matter very seriously. See details below

                                      My phone No[protected]m) [protected], [protected]
                                      My Telephone is not working since last 2 weeks altho we have log in the complaint many times in the bangalore office but of no use
                                      Please look in to the matter seriously
                                      phone #[protected]
                                      i deposit a application at bsnl sonipat office for disconnection of my phone no =[protected] and[protected] on dated[protected].but they are not disconnected. they are still working today dt[protected] my contact no=[protected]. my name is jagmohan.please inform me immediately.
                                      My Phone is not working since last 2 days although we are not able to log a complead because we have not any other bsnl no or give me any other no for complead expect 198 which we dial from any other network. Please look in to the matter very seriously. See details below

                                      Phone no[protected]

                                      cell no [protected]
                                      My Phone is not working since last 2 week although we are not able to log a complead because we have not any other bsnl no or give me any other no for complead expect 198 which we dial from any other network. Please look in to the matter very seriously. See details below

                                      Ravi Jamdagni 1803-a, gali no 03, vikas nagar kakroi road sonipat
                                      Land Line no.[protected]
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                                        A
                                        Anandan V.S.
                                        from Chandigarh, Chandigarh
                                        Aug 19, 2009
                                        Resolved
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                                        Resolved

                                        Dear Sir/Madam,

                                        As I don't need the caller tune for my phone (Phone number [protected]) for which you regularly charge twice in every month, I kindly request you cancel this BSNL tune and refund the money deducted in my account in this month on 4th and 17th august 2009.
                                        Please take action immediately on this.

                                        ---
                                        With regards,
                                        Anandan
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        cell one — For refund

                                        though i submitted complaint to stop caller tune on my cell one pre-paid last month they dnt stop it n have charged Rs.40 this month again
                                        and
                                        also this month i complaint 3 time
                                        i have 2 complaint no as follows:
                                        ri0601994
                                        i0600525

                                        i dnt have complaint no of last month
                                        so i want this amt back

                                        my phn no is [protected]
                                        I am having BSNL Tel. [protected], Lisy S.Venmanakkal, Vakkom (PO) I hardly use this number. Unfortunately I have found out that BSNL tune Renewal Charges are being deducted from me even though I have never asked for the tune.

                                        I request you kindly return the rechargeable amount deducted from my account. one message says that Rs 12 for your BSNL Tune renewal Feb 5 2012 9.27.15AM. Same time other message says that Rs. 30 for ur BSNL tune Renewal Enjoy. Feb 5, 2012 10.17.39 AM.

                                        It is not the money matters but unnecessary harassment. I request BSNL to stop this business with me for ever.
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