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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 75

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H
Himanshu01234
May 18, 2021
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UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Service provider is not solving this problem since 1 month they delaying my complaint. I want MNP for mo - [protected]
+1 photos
May 18, 2021
Complaint marked as Resolved 
I called service provider contiuous 1 month but they said that complaints resolve in 24 hours but complaints is not solve till now. They didn't send any email and calls
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Himanshu01234
    May 18, 2021
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    Address: Sikandra rao

    UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
    I need MNP for mo- [protected]
    +1 photos
    May 18, 2021
    Complaint marked as Resolved 
    I did not receive MNP msg till now
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    May 18, 2021
    Updated by Himanshu01234
    Coustomer support is not solved my problem till now
    Did you problem is resolved
    Himanshu01234's [Complaint's author] reply, May 20, 2021
    No bro
    was it resolved?
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      navya94
      May 18, 2021
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      Hello iam user of BSNL with contact number [protected]..due to signal issue i want to move into other network..but bsnl wont sending upc code..i called to customer care but they are not taking my calls and not giving proper answer also..please resolve my issue..its urgent for me..Please send UPC code
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        navya94
        May 18, 2021
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        Hello sir..i am sendinng msg to.port out my bsnl to other network due to signal issue..but as my times iam sending to port they are not even sending upc code and when i call to customer care they are not even taking my call and not giving proper answer..please send the prot code UPC for me..its urgent for me..try to.understand
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          Gurugouda22
          May 18, 2021
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          I'm the user of BSNL but this time i want to change my operator that's why i needed uoc code from bsnl but I'm unable to send sms to 1900
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            Raghuram Somanchi
            May 17, 2021
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            I have been sending messages to 1900 for Mobile Number Portability from BSNL...But, each and every time I have been getting reply from 1901 that " YOUR REQUEST FOR UPC BEEN DELAYED PLEASE WAIT WHILE YOUR REQUEST IS BEING PROCESSED"
            +1 photos
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              shibin joseph
              May 17, 2021
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              Address: Mobile number : 9444433771 (BSNL KERAL)

              Hi,
              Last two weeks, daily i am trying to get UPC Code from my BSNL number,

              Getting a message
              “ Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time.”

              I had called customer care and directly gone to their office, no response

              Pls help to portout from this BSNL
              May 17, 2021
              Complaint marked as Resolved 
              Still not resolved, am not able to take portcode 9444433771
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              May 17, 2021
              Updated by shibin joseph
              Still not getting

              Mobile number: [protected]
              still not resolved, then how u r updating status as "RESOLVED"
              Gokulnath19's reply, May 22, 2021
              I'm also facing same issue.. is it resolved now?
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                Sri nandhini
                May 17, 2021
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                Address: 2/19 sakthi sairam 3rd cross street ,ganapathy nagar,alappakkam,chennai 600 116

                The sim was rejected please check and make it activate pls
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  vdasari
                  May 17, 2021
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                  I have been trying to port my number from BSNL to other network provider and BSNL is not allowing me to do so. I have been trying continuously from May 7 2021.
                  According to TRAI we have to send a message to 1900 with body PORT . After doing this I have been repeatedly getting:

                  Request for UPC for your mobile no. could not be processed. Please retry after some time

                  This is a scam and I have been losing 1.2 Rs for every message.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  same problem to, they eraning by croret by this scam, I fed up this BSNL,
                  45 days completed BSNL support sleeping.
                  ### of guys, u bloody ###
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                    pvnsvk
                    May 17, 2021
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                    I am getting the following message from bsnl in connection with mnp.

                    Your request for upc has been delayed. Please wait while your request is being processed.

                    Request for upc for your mobile no. 89xxxxxxx could not be processed. Please retry after some time.
                    +1 photos
                    May 17, 2021
                    Complaint marked as Resolved 
                    My problem has not resolved at
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Same problem not to get an UPC code, some one please help me
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                      rajeshnethi
                      May 17, 2021
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                      I am getting the following message from bsnl in connection with mnp.

                      Your request for upc has been delayed. Please wait while your request is being processed.

                      Request for upc for your mobile no. 96xxxxxxx could not be processed. Please retry after some time.

                      I found many people are facing same issue.

                      To whom i have to approach now.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      I also facing this problem
                      UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                      UPC code not generating from many weeks - Comment #3834281 - Image #0
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                        Harsha_1522
                        May 17, 2021
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                        Address: Hyderabad

                        BSNL has very bad network at my place and when i was finally fed up and wanted to port the number. But when i followed all the steps it says request for UPC for your mobile number could not be processed. Please retry after sometime. They have even charged me money for SMS request.

                        I donot know how to handle this situation.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Amit Barat
                          May 16, 2021
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                          Address: Kolkata

                          Suddenly my BSNL SIM stopped working in my dual SIM android. The problem remains even several times restarting the android. My BSNL SIM is located in SIM 2 slot. Screen shot given.
                          +1 photos
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Niku96
                            May 16, 2021
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                            Address: Bhubaneswar,odisha

                            Hi ConsumerCourt,

                            I had planned to port my BSNL prepaid number([protected]) to Another operator.
                            Thus I sent PORT to 1900.
                            Even after 5-6 messages I couldn't get UPC code till now.

                            I need this urgently.

                            Regards
                            SNEHASISH MOHANTY
                            [[protected]]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Abhianv93
                              May 16, 2021
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                              Address: manigachi

                              Sir/mam

                              we citizen of India are very much disappointed by the approach of BSNL Bihar, We Citizen of India are expecting services from the BSNL for the rural India but BSNL Bihar actually disappoint us.
                              I applied for the BSNL Air Fiber connection for my village on 6th may 2021, and LEAD ID is APP[protected] but still it is pending, there is no accountability and responsibility towards the services.

                              Government of India initiate every possible steps for the betterment of rural India but the actual ground scenario is very much different.

                              I have been trying to call BSNL customer care for 3-4 days but support team pick up the phone but don't answer as they are not accountable to the services
                              +1 photos
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                                Gayathrinlr
                                May 16, 2021
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                                Address: PPH BEERAMGUDA HYDERABAD

                                Namaste Sir,
                                Iam unable to recharge my BSNL prepaid mobile number since 1.5month. Whenever I tried to recharge, it's getting failed.
                                In this pandamic situation, outgoing of mobile is so important. Please solve my problem as early as possible.
                                Thanks and Regards
                                Gayathri
                                +2 photos
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                                  Gayathrinlr
                                  May 15, 2021
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                                  Address: Beeramguda Hyderabad

                                  Namaste Sir
                                  Since 2 months iam trying to reacharge my prepaid mobile number, but it's not recharge sucessfully. It's very important in these pandamic situation having outgoing mobile.
                                  The number they describes in web 51505 SMS alaso not working, it's failed to send message...please reply as early.
                                  Thank you
                                  Regards
                                  Gayathri
                                  +1 photos
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  May 18, 2021
                                  Updated by Gayathrinlr
                                  My mobile number [protected]
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                                    Aadinaw
                                    May 15, 2021
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                                    Address: Jaunpur

                                    I am trying to port my bsnl number [protected]. I sent a porting request on 1900. I got a response that the request is rejected due to subsisting contractual obligations. I have not signed in for any offer. Please assist on this immediately. The operator cannot force a person to keep using it. Otherwise, i have to lodge a complaint in more procedural way.
                                    +1 photos
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                                      Bhawana Luna
                                      May 15, 2021
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                                      Kindly start roaming in my GSM Number [protected] of bihar region. This phone is not working in delhi
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                                        Sam Prakash
                                        May 15, 2021
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                                        Address: BSNL Office, Kodaikanal, Dindigul, Tamil Nadu. 624101

                                        I have been facing internet issues for nearly 3 weeks till now (15/05/2021). I made several complaints to the BSNL office near me and all they do is give excuses and did the same for 2 weeks straight.
                                        I still haven't got my problem solved. My internet service could be considered the worst of all. I get 100% packet loss and on top of that, internet is totally unstable, I tried asking them so "patiently" many times, even calling them daily if they would fix it, but nope, all they do is give excuses that they cant come and fix it and say they would come the next day. I have educational issued because of this, I lost my attendance, couldn't attend my semester exams, and can't attend online classes. This has been such a hassle and I mean it. I hope someone reads this and helps me out. A person can only be patient for so long. I hope someone in the higher authorities see's this and solves my issue. Thank you.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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