Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir
I requested your Customer Service Centr at Besant Road, Kumbakonam to remove Internet connection to our Landline No.[protected] on March 21 and my plea was recoded in your system and given Ref.No.[protected].
In this connection I contacted ur customer care service and they also confirmed that my request was registered on 3-3-21. However, revised plan is yet to be done and keep on sending bill for Rs.1890/- for the past three months. Will u kindly rectify in your system immediately and change the plan without fail. Thanks.

I had planned to port my BSNL prepaid number to another operator.
Thus I sent PORT to 1900.
Even after many messages I couldn't get UPC code till now.They are not providing UPC code

I need this urgently.

Regards
ROSHIL

Sir, my mobile no is [protected], prepaid service, AP circle.
I a not getting UPC code after sending sms to 1900.

I am trying to change my bsnl number to airtel since two weeks I am unable to get upc code when I tried to call customer care they are tell it take 24 to 48 hours to resolve the problem till now the problem is not resolved and now when I try to call customer care the are not lifting my call and telling your call is important to us please wait your call will be attended shortly
When I call customer care my call will be 1 hour but they are not lifting my call telling please wait your call will be attended shortly

Hello, I had purchased a BSNL fiber wifi. I chose the plan of Rs. 499 while it has got upgraded to Rs. 599 automatically. I am not willing to pay any extra cost. Either revise my bill or take your connection back

I want to port my number from BSNL to other network. When I try to get UPC number by sending "PORT " to 1900, I always get a reply "Request for UPC for your mobile no. could not be processed. Please retry after sometime."

My mobile number : [protected]

Even after trying 25 times BSNL is not giving me the UPC code for porting out. It's says Your request for UPC has been delayed. Please wait while your request is being processed . My mobile number is [protected] Kerala circle.

Dear sir,

I recharge 15/05/2021 my bsnl no throw bsnl app

[protected]

399/-

Powered by federal bank
Amount deducted from my account recharge not done

Attachments payment proof send

Thanks you

Jagdish chand

This is with regards to the disconnected Landline number[protected] and Billing Account number- [protected], I requested the commercial officer of Kodambakkam BSNL office to proceed with disconnection of my landline connection with a written request letter on 26/04/2021 and when I checked about my security deposit amount, the officer denied that there is no such amount that would be refunded back. And the best part is, they do not have any entry in their database.

Called up the customer care and they confirmed that the security deposit amount is not updated in the system.

I would like to know if they provided me the connection free of cost or BSNL have found new way of cheating customers?

From the BSNL website, it clearly says that the security amount for new landline connection would be Rs500 for Local+STD.

Can BSNL explain what happened to the deposit amount I paid during new connection request?

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Service provider is not solving this problem since 1 month they delaying my complaint. I want MNP for mo - [protected]

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
I need MNP for mo- [protected]

Hello iam user of BSNL with contact number [protected]..due to signal issue i want to move into other network..but bsnl wont sending upc code..i called to customer care but they are not taking my calls and not giving proper answer also..please resolve my issue..its urgent for me..Please send UPC code

Hello sir..i am sendinng msg to.port out my bsnl to other network due to signal issue..but as my times iam sending to port they are not even sending upc code and when i call to customer care they are not even taking my call and not giving proper answer..please send the prot code UPC for me..its urgent for me..try to.understand

I'm the user of BSNL but this time i want to change my operator that's why i needed uoc code from bsnl but I'm unable to send sms to 1900

I have been sending messages to 1900 for Mobile Number Portability from BSNL...But, each and every time I have been getting reply from 1901 that " YOUR REQUEST FOR UPC BEEN DELAYED PLEASE WAIT WHILE YOUR REQUEST IS BEING PROCESSED"

Hi,
Last two weeks, daily i am trying to get UPC Code from my BSNL number,

Getting a message
“ Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time.”

I had called customer care and directly gone to their office, no response

Pls help to portout from this BSNL

The sim was rejected please check and make it activate pls

I have been trying to port my number from BSNL to other network provider and BSNL is not allowing me to do so. I have been trying continuously from May 7 2021.
According to TRAI we have to send a message to 1900 with body PORT . After doing this I have been repeatedly getting:

Request for UPC for your mobile no. could not be processed. Please retry after some time

This is a scam and I have been losing 1.2 Rs for every message.

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 89xxxxxxx could not be processed. Please retry after some time.

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 96xxxxxxx could not be processed. Please retry after some time.

I found many people are facing same issue.

To whom i have to approach now.