Bharat Sanchar Nigam [BSNL] Complaints & Reviews

This is with regards to the disconnected Landline number[protected] and Billing Account number- [protected], I requested the commercial officer of Kodambakkam BSNL office to proceed with disconnection of my landline connection with a written request letter on 26/04/2021 and when I checked about my security deposit amount, the officer denied that there is no such amount that would be refunded back. And the best part is, they do not have any entry in their database.

Called up the customer care and they confirmed that the security deposit amount is not updated in the system.

I would like to know if they provided me the connection free of cost or BSNL have found new way of cheating customers?

From the BSNL website, it clearly says that the security amount for new landline connection would be Rs500 for Local+STD.

Can BSNL explain what happened to the deposit amount I paid during new connection request?

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Service provider is not solving this problem since 1 month they delaying my complaint. I want MNP for mo - [protected]

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
I need MNP for mo- [protected]

Hello iam user of BSNL with contact number [protected]..due to signal issue i want to move into other network..but bsnl wont sending upc code..i called to customer care but they are not taking my calls and not giving proper answer also..please resolve my issue..its urgent for me..Please send UPC code

Hello sir..i am sendinng msg to.port out my bsnl to other network due to signal issue..but as my times iam sending to port they are not even sending upc code and when i call to customer care they are not even taking my call and not giving proper answer..please send the prot code UPC for me..its urgent for me..try to.understand

I'm the user of BSNL but this time i want to change my operator that's why i needed uoc code from bsnl but I'm unable to send sms to 1900

I have been sending messages to 1900 for Mobile Number Portability from BSNL...But, each and every time I have been getting reply from 1901 that " YOUR REQUEST FOR UPC BEEN DELAYED PLEASE WAIT WHILE YOUR REQUEST IS BEING PROCESSED"

Hi,
Last two weeks, daily i am trying to get UPC Code from my BSNL number,

Getting a message
“ Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time.”

I had called customer care and directly gone to their office, no response

Pls help to portout from this BSNL

The sim was rejected please check and make it activate pls

I have been trying to port my number from BSNL to other network provider and BSNL is not allowing me to do so. I have been trying continuously from May 7 2021.
According to TRAI we have to send a message to 1900 with body PORT . After doing this I have been repeatedly getting:

Request for UPC for your mobile no. could not be processed. Please retry after some time

This is a scam and I have been losing 1.2 Rs for every message.

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 89xxxxxxx could not be processed. Please retry after some time.

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 96xxxxxxx could not be processed. Please retry after some time.

I found many people are facing same issue.

To whom i have to approach now.

BSNL has very bad network at my place and when i was finally fed up and wanted to port the number. But when i followed all the steps it says request for UPC for your mobile number could not be processed. Please retry after sometime. They have even charged me money for SMS request.

I donot know how to handle this situation.

Suddenly my BSNL SIM stopped working in my dual SIM android. The problem remains even several times restarting the android. My BSNL SIM is located in SIM 2 slot. Screen shot given.

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT to 1900.
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
SNEHASISH MOHANTY
[[protected]]

Sir/mam

we citizen of India are very much disappointed by the approach of BSNL Bihar, We Citizen of India are expecting services from the BSNL for the rural India but BSNL Bihar actually disappoint us.
I applied for the BSNL Air Fiber connection for my village on 6th may 2021, and LEAD ID is APP[protected] but still it is pending, there is no accountability and responsibility towards the services.

Government of India initiate every possible steps for the betterment of rural India but the actual ground scenario is very much different.

I have been trying to call BSNL customer care for 3-4 days but support team pick up the phone but don't answer as they are not accountable to the services

Namaste Sir,
Iam unable to recharge my BSNL prepaid mobile number since 1.5month. Whenever I tried to recharge, it's getting failed.
In this pandamic situation, outgoing of mobile is so important. Please solve my problem as early as possible.
Thanks and Regards
Gayathri

Namaste Sir
Since 2 months iam trying to reacharge my prepaid mobile number, but it's not recharge sucessfully. It's very important in these pandamic situation having outgoing mobile.
The number they describes in web 51505 SMS alaso not working, it's failed to send message...please reply as early.
Thank you
Regards
Gayathri

I am trying to port my bsnl number [protected]. I sent a porting request on 1900. I got a response that the request is rejected due to subsisting contractual obligations. I have not signed in for any offer. Please assist on this immediately. The operator cannot force a person to keep using it. Otherwise, i have to lodge a complaint in more procedural way.

Kindly start roaming in my GSM Number [protected] of bihar region. This phone is not working in delhi