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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 75

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G
Gayathrinlr
May 15, 2021
May 18, 2021
This thread was updated on May 18, 2021
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Unable to recharge my prepaid mobile number

Address:Beeramguda Hyderabad

Namaste Sir
Since 2 months iam trying to reacharge my prepaid mobile number, but it's not recharge sucessfully. It's very important in these pandamic situation having outgoing mobile.
The number they describes in web 51505 SMS alaso not working, it's failed to send message...please reply as early.
Thank you
Regards
Gayathri...
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Address:Jaunpur

I am trying to port my bsnl number [protected]. I sent a porting request on 1900. I got a response that the request is rejected due to subsisting contractual obligations. I have not signed in for any offer. Please assist on this immediately. The operator cannot force a person to keep using it. Otherwise, i have to lodge a complaint in more procedural way....
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Bhawana Luna
May 15, 2021
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Kindly Start roaming in my GSM phone

Kindly start roaming in my GSM Number [protected] of bihar region. This phone is not working in delhi...
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Sam Prakash
May 15, 2021
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Unethical behaviour, Bad customer service

Address:BSNL Office, Kodaikanal, Dindigul, Tamil Nadu. 624101

I have been facing internet issues for nearly 3 weeks till now (15/05/2021). I made several complaints to the BSNL office near me and all they do is give excuses and did the same for 2 weeks straight.
I still haven't got my problem solved. My internet service could be considered the worst of all. I get 100% packet loss and on top of that, internet is totally unstable, I tried asking them so "patiently" many times, even calling them...
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rafdan refoc
May 15, 2021
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UPC not generating

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 95xxxxxxx could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 24 hours. After 3 days i have contacted today. The reply is wait for 2 weeks.

Reason...
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Sudheer K K
May 15, 2021
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Porting Code not Sending

Address:BSNL KERALA, ALUVA

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([[protected]]) to Another operator.
Thus I sent PORT to 1900.
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
K M KAREEM
[[protected]]...
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Sanaan Ahmed
May 15, 2021
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UPC not generating after several attempts

I have tried numerous times to get the UPC code from BSNL but I keep getting the message could not be processed....
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A
aswin1023
May 15, 2021
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No UPC Code

Hi

My BSNL phone no is - [protected]
Its been more than 2 weeks since I've been trying to generate a UPC code for MNP and every time I get the reply as "could not be processed". When I called the BSNL customer care office on this issue, they're mentioning the reason as a server issue. On browsing older complaints against BSNL, it seems they don't want subscribers to leave, hence they're not providing this code.
Its...
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A
ananthtcr
May 15, 2021
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MNP UPC Port code not received

Address:TAMILNADU

From last 2 week, I have tried to get UPC code to port my mobile number from BSNL to Other Network.
Always I'm getting reply like this,

Your request for UPC has been delayed. Please wait while your request is being processed.

Request for UPC for your mobile no. 7418**** could not be processed. Please retry after some time.

Very Bad BSNL Network.. Their Customer support was don't know anything....
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S
Sivaprakash95
May 15, 2021
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Failed to send UPC code

Even after 10 days from the request I am not receiving the UPC code.The customer care responded with a cliche reply of "server issue".The "server issue " exist for more than 20 days.They charge for each message requesting port code but failed to send the port codUPIs customer are fool ? Please take note of this complaint and act swiftly....
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md pervej
May 15, 2021
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Porting of number

I am trying to port my bsnl number using port but i am not able to receive UPC Code and customer care doesn’t respond

Please help...
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T
Toni850
May 15, 2021
May 15, 2021
This thread was updated on May 15, 2021
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Mobile no. Port not received upc

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 94xxxxxxx could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 24 hours. After 1 week i have contacted today. The reply is wait for 2 weeks.

Reason...
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Sunny6816
May 14, 2021
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Prepaid

Address:Kerala, india

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT to 1900.many times last on[protected]
Even after 5-6 messages their reply was it could not be processed.

I need this urgently.

Regards
Suryan G K...
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Sampath3756
May 14, 2021
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Port code problem

Address:Visakhapatnam

When compared to other networks BSNL is very less oriented in customer service, data service and very high in recharge plans when compared to other operators so I want to port my mobile number but due to your irresponsibility I am not receiving the port code for solving this i have try contacting your customer care executive but there itself it is mentioning that your call is waiting, even waiting in phone call it been more than hours but...
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Sampath3756
May 14, 2021
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Port request

Address:Visakhapatnam

Rrt...
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sonu121223
May 14, 2021
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Refusing for broad band connection

I have applied for BSNL connection twice, last year and this year as well, but when I reach there office, they refuse to provide me the service stating that the area i am living in is unserviceable, but all the government buildings in my village are working with BSNL broadband.

Please help me in getting the connection as they clearly refuse and advise me to call a private agent who charge me triple the amount almost and also...
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Address:Kanaka Nagar, Bhadravathi, Karnataka 577301

Our landline and broadband was not working from Mar 23, 2021 to Apr 20, 2021.
Also, we had booked a complaint. Below are the details:
Docket number: KRK/CO/2021/4573
Docket number: KRK/CO/2021/4786
Landline number:[protected]
Also, a written complaint application had been submitted to office in person....
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Sonu kumar tiwari
May 14, 2021
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Outgoing call nhi ho rha h

Address:Leh
Website:Bsnl

[protected] is number ka oughtgoing nhi ho rha h mai complaint bhi kiya no reply aaya ye sim jammu and kashmir ka prepaid sim h sonu kumar tiwari ke nam se...
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Niranjan999
May 14, 2021
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Upc code error 1901 error

I am not getting UPC code when I message to 1900 and it is replying as try after sometime and it is been 7 days since I send my 1 st request and I am trying each day several times...
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K
kumar srinivas
May 14, 2021
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I cant get upc.

Hi there, i tried to port my number. So i kept message to 1900. But bsnl was not responding.

I got message as Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 94xxxxxxx could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 48 hours. After 2 weeks i have contacted today. The...
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