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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 73

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S
sathar gullapalli
May 22, 2021
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Sir I am no of time trying port my mobile number it show " Your request for UPC has been delayed. Please wait while your request is being processed." Tell me the solution to port my number
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    Gopal naidu
    May 22, 2021
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    Address: Gopak Naidu, Bobbili, Vizianagaram, AP

    I am getting the following message from bsnl in connection with mnp.

    Your request for upc has been delayed. Please wait while your request is being processed.

    Request for upc for your mobile no. 94xxxxxxx could not be processed. Please retry after some time.

    To whom i have to approach now
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      N
      Nagaraju Pinninti
      May 22, 2021
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      Address: Hiramandalam,Srikakulam,Andhra Pradesh.
      Website: Any website.

      Hi BSNL, I am using your bsnl sim since 2015 and recently in my village we are not even getting the internet speed at 100kbps, always there are problems with the internet speed.Recently i am facing call drop issues too, I have called the customer care, but their silly answers werent worked though.
      I am on the Annual plan pf 1999 and what is the use o[censored]nlimited calls and 2gb/day net of there is no minimum network speed and call quality.We are sorry to say that we regret to be BSNL customer.
      +1 photos
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        Y
        Yøgèsh Z
        May 22, 2021
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        I want to port my Number from BSNL to other but I am not getting UPC code from BSNL every time I am getting answer like this
        Request for UPC for your mobile no. could not be processed. Please retry after some time.
        Its urgent to port my number to other because I am not getting strong enough network and I need to attend online classes . please do needful
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          R
          Ramya M..
          May 22, 2021
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          Address: Hyderabad
          Website: www.bsnl.co.in

          Iam trying to send port code from last 45 days onwards, my huge amount wasted,
          Iam not getting UPC code from BSNL it's says
          UPC delayed, and could not be processed

          What a pathetic service from BSNL

          I don't no what BSNL service engineers are doing from last 1 month to solve this problem?
          Don't take salary s until this issue has resolved
          They are still saying it will take more weeks and more weeks to resolve this issue, but almost 45 days completed
          All BSNL Employes are govt dutys, they are coming to office and sleeping and going to HOME,
          Wrost service
          I request to all don't use this ### network
          I'm fed up with this bsnl
          I want move BSNL TO JIO
          Private network IS BEST, CUSTOMER support IS BEST
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            G
            Gokulnath19
            May 22, 2021
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            Hi,
            Last two weeks, daily i am trying to get UPC Code from my BSNL number,

            Getting a message
            “ Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time.”

            I had called customer care and directly gone to their office, no response

            Pls help to portout from this BSNL
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              H
              Hanishtbp
              May 22, 2021
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              Security deposit refund after disconnection of connection.

              Address: Sri Ganganagar, Rajasthan
              Website: www.bsnl.co.in

              I had a BSNL Landline & Broadband connection which I surrendered in March 2020. At the time of disconnection, I have given my address details which has been same for more than 20 years. My mobile no. as well as Bank account details to them to give me the refund. IT HAS BEEN MORE THAN A YEAR SINCE I GOT MY CONNECTION DISCONNECTED. I have still NOT RECEIVED THE REFUND. When I connect with BSNL office or any of their employees, they say that...
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              S
              Sk Singh Rao
              May 22, 2021
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              Address: [email protected]

              Your request for UPC has been delayed. Please wait while your request is being processed.

              All more than 10days, I trying to send port 1900, . Message,
              Again to again same problem

              Your request for UPC has been delayed. Please wait while your request is being processed.
              Request for UPC for your mobile no. 88****@ could not be processed. Please retry after some time.

              I call to costumer care maybe 5/6 times, . Same issue, . No Good Response, phone Cut,

              I have 3 BSNL number in my home,
              First my plan change one number to other networks, but I we are disid change all numbers,

              Please tell me, when my problem solve, Ooty tamilnadu, networks,
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                K
                kmarun
                May 21, 2021
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                I tried to port from BSNL. When I send sms to 1900 reply comes "Your request for UPC has been delayed. Please wait while your request is being processed." And after some time another message comes "Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time. I have tried several times. But could not get UPC
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                  K
                  kmarun
                  May 21, 2021
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                  I tried to port from BSNL. When I send sms to 1900 reply comes "Your request for UPC has been delayed. Please wait while your request is being processed." And after some time another message comes "Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time. I have tried several times. But could not get UPC
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    B
                    balaji
                    from Chennai, Tamil Nadu
                    May 21, 2021
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                    Address: Annalagraharam,kumbakonam

                    Fibre broadband in kumbakonam is very worst service .weekly thrice there is problem exist. Either slow speed, out of order or cable damage.Actually BSNL closing the complaints without field visit and without resolving problems .
                    Every time when we call customer care, they will ask us to remove plug and reset.That's it then we need to make another call to say its not working again
                    Especially in sathyabhama nagar, Kalimuthunagar, Annalagraharam, kumbakonam.
                    No bsnl staff are verifying the subcontractor work quality .
                    +1 photos
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                      S
                      shrivastavjitendra2018
                      May 21, 2021
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                      Address: Kanpur
                      Website: Consumer complaints in BSNL

                      Respected sir/madam,
                      I have lost my BSNL sim card with my android phone, so please block the sim, no: [protected] immediately and as soon as possible so that no on can use it and no one will able to make the calls and also avoid the misuse.
                      So please block my sim card i'm requesting u also. I will be really thankful to u also.
                      Thanks
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                        S
                        Saran Kandasamy
                        May 21, 2021
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                        Hi ConsumerCourt,

                        I had planned to port my BSNL prepaid number([protected]) to Another operator.
                        Thus I sent PORT to 1900.
                        Even after 5-6 messages I couldn't get UPC code till now.

                        I need this urgently.

                        Thanks,
                        Saran
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                          U
                          ushakrishna
                          from Surat, Gujarat
                          May 21, 2021
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                          Address: 111/B Gokuldham,Manjalpur

                          Dear sir
                          I have surrendered my BSNL ADSL[protected] on February 2021 and I have changed the connection to Bharat fiber still every month I am getting an SMS of bill payment
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                            K
                            Kanaka39
                            May 21, 2021
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                            Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                            +1 photos
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                              S
                              surya774
                              May 20, 2021
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                              HI this is Suryakiran.Achanta
                              Number [protected](bsnl)prepaid
                              Iam trying to keep port request to change operator to another network.but not receiving UPC to my number fromnlast 2 months.and also tried to talk with customer care many times but call did not connected even though waited for more than one hour also.
                              Really my experience with bsnl is too worst in all scenarios.
                              Please close bsnl in all networks.worst network in india which i have seen
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              May 20, 2021
                              Updated by surya774                               PLEASE SEND UPC TO MY MOBILE NUMBER
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                                Z
                                [email protected]
                                May 20, 2021
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                                I need to PORT my mobile number from BSNL to other network. I send lots of messages to 1900 like 12 times and I got this reply from BSNL (Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time). Please solve this problem. Thank you.
                                +1 photos
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                                  N
                                  N. Sandeep
                                  May 20, 2021
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                                  Sir my number is [protected], , I am from Andhra Pradesh ..I am trying to port as the Bsnl signal is not good ...

                                  I am not getting UPC CODE when i sent SMS to 1900 ...

                                  Kindly provide UPC CODE
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                                    G
                                    Gowtham
                                    from Chennai, Tamil Nadu
                                    May 20, 2021
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                                    Address: 8-214, New Balaji Colony, Tirupathi 517502

                                    I am trying to change my bsnl number to airtel since two weeks I am unable to get upc code when I tried to call customer care they are tell it takes 24 to 48 hours to resolve the problem till now the problem is not resolved yet, I went BSNL Head office at Titupathi, AP. Supervisorr said Some issues in Trichi, Kerala.
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                                      A
                                      Anil adduri
                                      May 20, 2021
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                                      Address: State:andhrapradesh,city:vijayawada,area:chittinagar,locality:frizerpeta,street:mekkala rammanayya street

                                      Respected madam/sir
                                      Im from vijayawada, Andhra pradesh
                                      In my area network is very slow
                                      And getting 2g data
                                      Im a student
                                      I want to study only classes
                                      Im suffering from bsnl network
                                      So i want to change my sim to another network
                                      So i sended so many times PORTmobilenumber to 1900
                                      But UPC code not recieving
                                      Please try to understand my problem
                                      Please send me UPC code
                                      I need very very urgent

                                      Thank you.
                                      +2 photos
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      May 20, 2021
                                      Updated by Anil adduri                                       I forget to give my mobile number [protected]
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