Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Mar 29, 2026
Complaints 15979
Resolved
6091
Unresolved
9888
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 73

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vishnuprpr
May 23, 2021
Report
Copy

Address: Punchayilkarottu,kozha po, kuravilangadu, Kottayam,kerala

Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Grovertrading
    May 23, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Near nehru park bsnl exchange

    Dear sir
    I am complaining regarding the bsnl unused pole in front of my house and shops
    The pole is unused and there are no connection nearby from last few years now the pole is hanging with private cable operators and there wires and all other private person use this for there work now the situation is very bad the road is very narrow and I cant able to open my door properly so please help me out from this please relocate the pole or permanently remove the pole
    My name is vikram grover
    Address 31 b block ravinder path sri ganganagar (Rajasthan )
    Pincode...335001
    May 23, 2021
    Complaint marked as Resolved 
    My number is 9828322338 Alternate no... 9024277040 Alternate no...8079033932 Address...31, b, block ravinder path sriganganagar Pincode...335001 Email [email protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    May 23, 2021
    Updated by Grovertrading     Complaint has not been resolved
    May 24, 2021
    Updated by Grovertrading     No response from the support team ...??
    May 28, 2021
    Updated by Grovertrading     Sir nothing has changed yet !!
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      [email protected]
      May 23, 2021
      Report
      Copy

      Whomsoever it may concern
      My name is NAGARAJ PRABHU.
      I am not getting upc code from bsnl. I am getting only these messages as below.

      "Your request for UPC has been delayed. Please wait while your request is being processed".

      Request for UPC for your mobile no. 9********* could not be processed. Please retry after some time.
      I contacted customer service but they said server problem wait for 15 days. From last 15 days I am trying to port out.but same above line will appear please provide me upc number.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        GADE Pravin
        May 23, 2021
        Report
        Copy

        Address: At kalaspimpari post tondoli tel pathardi

        My sim card is loss plz block my no [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Surekha_k
          May 23, 2021
          Report
          Copy

          Even after sending port request i get same msg from bsnl

          Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            E
            ErHariAkashP
            May 23, 2021
            Resolved
            Report
            Copy
            Resolved

            Respected Sir,
            I send sms on 1900 to request UPC .But Still UPC code didn't received.Then I complient many time .Even after I send 8 or more message .Every messages bsnl is charged 1.20 rupees.but bsnl is not send port code .I want to get port code immediately please help me..My Mobile No is [protected].
            May 29, 2021
            Complaint marked as Resolved 
            I send sms on 1900 to request UPC .But Still UPC code didn't received.Then I complaint many time no response .Even after I send 8 or more message .Every messages bsnl is charged 1.20 rupees.but bsnl is not send port code .I want to get port code immediately please help me..My Mobile No is 9952173779.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            May 27, 2021
            Updated by ErHariAkashP             No response, Bsnl not send UPC, please help me, i need upc immediately.

            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rajeshvishwa
              May 22, 2021
              Report
              Copy

              Address: Dist.Jabalpur, Madhya Pradesh

              I have registered complaint against ([protected]) UPC can not be generated from 8 month, I called to customer care agent they always said that your complaint has been registered, the problem will solve after 24 hour, after sending UPC request, I have got always same msg like,
              UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

              Please I have humble request remove this contractual obligation and solve my problem.

              Thanks & Regards
              Rajesh
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Challa Ram
                May 22, 2021
                Report
                Copy

                Address: 29-14-94 Lakshmivarapu Peta, Devi Chowk Circle, beside Buddhudu hospital, Rajahmundry, Andhra Pradesh 533104

                Respected Sir/Madam,

                Address : C/o P. Hari Prasad, Door No 20-16-72, Tummalava, Second Cross street, Rajahmundry - 533104, Andhra Pradesh

                Mobile No : +91 [protected]

                Referring to the subject, there was a Telephone pole in our locality that has not been in use for almost 10 years and this pole is used by other local TV and Internet cable operators and the wires are also tied with the support of this pole which are coming in front of our house. So I request to please remove this pole from here

                I found this space here while searching for a way to contact you. We would request to kindly remove the pole aa soon as possible.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                View replies
                Dear Sir or Madam

                Please revert on our complaint lodged for removal of BSNL Telephone pole in Tummalava
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  geoinpthta geo
                  May 22, 2021
                  Report
                  Copy

                  After repeatedly giving port [protected] to 1900 not getting upc from bsnl.
                  Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    geoinpthta geo
                    May 22, 2021
                    Report
                    Copy

                    Myself bsnl mobile number [protected] want to port from bsnl. After repeatedly giving port [protected] to 1900 getting this reply.
                    Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                    Pls resolve bsnl
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sathar gullapalli
                      May 22, 2021
                      Report
                      Copy

                      Sir I am no of time trying port my mobile number it show " Your request for UPC has been delayed. Please wait while your request is being processed." Tell me the solution to port my number
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gopal naidu
                        May 22, 2021
                        Report
                        Copy

                        Address: Gopak Naidu, Bobbili, Vizianagaram, AP

                        I am getting the following message from bsnl in connection with mnp.

                        Your request for upc has been delayed. Please wait while your request is being processed.

                        Request for upc for your mobile no. 94xxxxxxx could not be processed. Please retry after some time.

                        To whom i have to approach now
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nagaraju Pinninti
                          May 22, 2021
                          Report
                          Copy

                          Address: Hiramandalam,Srikakulam,Andhra Pradesh.
                          Website: Any website.

                          Hi BSNL, I am using your bsnl sim since 2015 and recently in my village we are not even getting the internet speed at 100kbps, always there are problems with the internet speed.Recently i am facing call drop issues too, I have called the customer care, but their silly answers werent worked though.
                          I am on the Annual plan pf 1999 and what is the use o[censored]nlimited calls and 2gb/day net of there is no minimum network speed and call quality.We are sorry to say that we regret to be BSNL customer.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            Yøgèsh Z
                            May 22, 2021
                            Report
                            Copy

                            I want to port my Number from BSNL to other but I am not getting UPC code from BSNL every time I am getting answer like this
                            Request for UPC for your mobile no. could not be processed. Please retry after some time.
                            Its urgent to port my number to other because I am not getting strong enough network and I need to attend online classes . please do needful
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ramya M..
                              May 22, 2021
                              Report
                              Copy

                              Address: Hyderabad
                              Website: www.bsnl.co.in

                              Iam trying to send port code from last 45 days onwards, my huge amount wasted,
                              Iam not getting UPC code from BSNL it's says
                              UPC delayed, and could not be processed

                              What a pathetic service from BSNL

                              I don't no what BSNL service engineers are doing from last 1 month to solve this problem?
                              Don't take salary s until this issue has resolved
                              They are still saying it will take more weeks and more weeks to resolve this issue, but almost 45 days completed
                              All BSNL Employes are govt dutys, they are coming to office and sleeping and going to HOME,
                              Wrost service
                              I request to all don't use this ### network
                              I'm fed up with this bsnl
                              I want move BSNL TO JIO
                              Private network IS BEST, CUSTOMER support IS BEST
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gokulnath19
                                May 22, 2021
                                Report
                                Copy

                                Hi,
                                Last two weeks, daily i am trying to get UPC Code from my BSNL number,

                                Getting a message
                                “ Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time.”

                                I had called customer care and directly gone to their office, no response

                                Pls help to portout from this BSNL
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hanishtbp
                                  May 22, 2021
                                  Report
                                  Copy

                                  Security deposit refund after disconnection of connection.

                                  Address: Sri Ganganagar, Rajasthan
                                  Website: www.bsnl.co.in

                                  I had a BSNL Landline & Broadband connection which I surrendered in March 2020. At the time of disconnection, I have given my address details which has been same for more than 20 years. My mobile no. as well as Bank account details to them to give me the refund. IT HAS BEEN MORE THAN A YEAR SINCE I GOT MY CONNECTION DISCONNECTED. I have still NOT RECEIVED THE REFUND. When I connect with BSNL office or any of their employees, they say that...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  S
                                  Sk Singh Rao
                                  May 22, 2021
                                  Report
                                  Copy

                                  Address: [email protected]

                                  Your request for UPC has been delayed. Please wait while your request is being processed.

                                  All more than 10days, I trying to send port 1900, . Message,
                                  Again to again same problem

                                  Your request for UPC has been delayed. Please wait while your request is being processed.
                                  Request for UPC for your mobile no. 88****@ could not be processed. Please retry after some time.

                                  I call to costumer care maybe 5/6 times, . Same issue, . No Good Response, phone Cut,

                                  I have 3 BSNL number in my home,
                                  First my plan change one number to other networks, but I we are disid change all numbers,

                                  Please tell me, when my problem solve, Ooty tamilnadu, networks,
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    kmarun
                                    May 21, 2021
                                    Report
                                    Copy

                                    I tried to port from BSNL. When I send sms to 1900 reply comes "Your request for UPC has been delayed. Please wait while your request is being processed." And after some time another message comes "Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time. I have tried several times. But could not get UPC
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kmarun
                                      May 21, 2021
                                      Report
                                      Copy

                                      I tried to port from BSNL. When I send sms to 1900 reply comes "Your request for UPC has been delayed. Please wait while your request is being processed." And after some time another message comes "Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time. I have tried several times. But could not get UPC
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Uninor / Telenor
                                        2
                                        (1803)
                                        Corporate Incentive Solutions
                                        2.5
                                        (2)
                                        Tata DoCoMo
                                        2.7
                                        (9258)