Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 95xxxxxxx could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 24 hours. After 3 days i have contacted today. The reply is wait for 2 weeks.

Reason is technical issue/server problem.

Asked to register the complaint and to send sms. They said there is no instructions to take as complaint for mnp.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Address: BSNL KERALA, ALUVA

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([[protected]]) to Another operator.
Thus I sent PORT to 1900.
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
K M KAREEM
[[protected]]

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I have tried numerous times to get the UPC code from BSNL but I keep getting the message could not be processed.

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Hi

My BSNL phone no is - [protected]
Its been more than 2 weeks since I've been trying to generate a UPC code for MNP and every time I get the reply as "could not be processed". When I called the BSNL customer care office on this issue, they're mentioning the reason as a server issue. On browsing older complaints against BSNL, it seems they don't want subscribers to leave, hence they're not providing this code.
Its definitely against the law to deny the UPC code to anyone.
Stop providing the cliché reason for everyone, and provide the UPC code ASAP.

Thank you
Aswin

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Address: TAMILNADU

From last 2 week, I have tried to get UPC code to port my mobile number from BSNL to Other Network.
Always I'm getting reply like this,

Your request for UPC has been delayed. Please wait while your request is being processed.

Request for UPC for your mobile no. 7418**** could not be processed. Please retry after some time.

Very Bad BSNL Network.. Their Customer support was don't know anything.

I need UPC code to get out this network.

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Even after 10 days from the request I am not receiving the UPC code.The customer care responded with a cliche reply of "server issue".The "server issue " exist for more than 20 days.They charge for each message requesting port code but failed to send the port codUPIs customer are fool ? Please take note of this complaint and act swiftly.

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I am trying to port my bsnl number using port but i am not able to receive UPC Code and customer care doesn’t respond

Please help

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I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 94xxxxxxx could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 24 hours. After 1 week i have contacted today. The reply is wait for 2 weeks.

Reason is technical issue/server problem.

Asked to register the complaint and to send sms. They said there is no instructions to take as complaint for mnp.

To whom i have to approach now.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

May 15, 2021

Updated by Toni850 My pincode 531001

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Address: Kerala, india

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT to 1900.many times last on[protected]
Even after 5-6 messages their reply was it could not be processed.

I need this urgently.

Regards
Suryan G K

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Address: Visakhapatnam

When compared to other networks BSNL is very less oriented in customer service, data service and very high in recharge plans when compared to other operators so I want to port my mobile number but due to your irresponsibility I am not receiving the port code for solving this i have try contacting your customer care executive but there itself it is mentioning that your call is waiting, even waiting in phone call it been more than hours but then also it is not been connected to your executives. Kindly check and solve the problem

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Address: Visakhapatnam

Rrt

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I have applied for BSNL connection twice, last year and this year as well, but when I reach there office, they refuse to provide me the service stating that the area i am living in is unserviceable, but all the government buildings in my village are working with BSNL broadband.

Please help me in getting the connection as they clearly refuse and advise me to call a private agent who charge me triple the amount almost and also not receiving the call,

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Address: Kanaka Nagar, Bhadravathi, Karnataka 577301

Our landline and broadband was not working from Mar 23, 2021 to Apr 20, 2021.
Also, we had booked a complaint. Below are the details:
Docket number: KRK/CO/2021/4573
Docket number: KRK/CO/2021/4786
Landline number:[protected]
Also, a written complaint application had been submitted to office in person.

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Address: Leh

Website: Bsnl

[protected] is number ka oughtgoing nhi ho rha h mai complaint bhi kiya no reply aaya ye sim jammu and kashmir ka prepaid sim h sonu kumar tiwari ke nam se

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I am not getting UPC code when I message to 1900 and it is replying as try after sometime and it is been 7 days since I send my 1 st request and I am trying each day several times

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Hi there, i tried to port my number. So i kept message to 1900. But bsnl was not responding.

I got message as Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 94xxxxxxx could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 48 hours. After 2 weeks i have contacted today. The reply is wait for another 2 weeks.

Reason is technical issue/server problem.

Asked to register the complaint and to send sms. They said there is no instructions to take as complaint for mnp.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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I am getting the message "Request for UPC for your mobile no. ...could not be processed. Please retry after some time."each time while doing the process of porting.
It would be so kind of the company if they could resolve the problem

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Address: Delhi

I am unable to send messages to 1900 for PORT. All the messages are getting failed repeatedly. Not even getting any proper resolution from customer care.

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I tried message "PORT mobile_number" so many times. Every time i recieving "request for UPC for your mobile no. ************ could not be processed. Please retry after some time." I think BSNL doesn't to port. date of incident - 13/5/2021.
bsnl number - [protected] (ap region)

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Address: Charkhi Dadri

Hi

This is regarding the extra amount added in my bill for the 3rd time consecutively.
My Telephone number is [protected] and account number is [protected] this.
from the feb months onward some extra 90 rupees is come as extra amount in my bill. In the bill it's mention that this amount is for BHARAT_FIBER_ONT_TYPE_A.
I am not consuming this kind of service, i am using only Rs525 plan.
Don't know why this amount is added in my each month bill.
I also raised the complain regarding the same from the self care portal. Complain no is [protected] this. it's still in open state from the last one and half month and assign it to AOTR team. which is doing nothing for this issue
I am suffering financially due to this. Can you please look onto this.
I am attaching the complain snapshot and the bill with this complain ac

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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 76

UPC not generating

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Porting Code not Sending

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UPC not generating after several attempts

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No UPC Code

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MNP UPC Port code not received

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Failed to send UPC code

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Porting of number

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Mobile no. Port not received upc

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Prepaid

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Port code problem

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Port request

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Refusing for broad band connection

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Bill generated even though the broadband and landline was dead

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Outgoing call nhi ho rha h

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Upc code error 1901 error

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I cant get upc.

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UPC code error

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Unable to PORT to 1900

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Issue in porting

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Extra Amount Added in bill

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