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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 22, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 733

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A
Amit Sengupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Error 676

Getting Error 676 continuously for last two days. Please help....
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A
Aman Bansal
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

link break

sir,
the ADSL link goes off as soon the internet starts working.It again reconnects and then gets off. So, i'm not getting continuous link.

Aman Bansal...
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S
Sudhanshu Rawlani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill correction

Hi,

I have been using the BSNL broadband connection since last 2 months only. I have got the incorrect bill which is charges high and extra service tax also.

In the bsnl bill they have mentioned the bill enquiry number and account officer number and i am in the process of calling at these number however nobody was picking up the phone itself.


BSNL bavdhan exchange says that they are not...
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S
sruj31
from Chennai, Tamil Nadu
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Worst customer support (wrong billing)

I bought cellone (post paid) connection ([protected] - Hyderabad) last month. I got my first billing recently for the month Feb-2009.

In that, they have charged fixed monthly charges for the month or March-09 too (which suppose to be issued next month - after march-31st).

I called customer service ~10 times.
- no response at all
- Worst responses
"The system shows wrong info here...
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S
surendra jangid
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of mobile balance

hello, myself surendra, i m using bsnl rajasthan connection. since last two days in my mobile automatic mobile calling is happning, one number (like +[protected]) is coming in dialled call entry, everytime when this type of call is happning there is a different number. i think someone using my mobile balance and making call from mobile, (may be it is sometype of hacking), i have complaint to some bsnl officers but nobody care. i have lost...
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M
Mukesh Khandelwal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone totally dead and no response from related officers

Yesterday i lodgged a complain here about my telephone no.[protected] which is dead since 28th feb 2009 which complained was lodgged on[protected] vide complain no. 24615 and today when i checked that with 198 that gives me another complain no. 24858 dated[protected] means the BSNL people finish last complained of dated[protected] without worked on that.
Since last one week i have call MR. J.P.Garg on his office phone[protected]...
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S
Sarla Shukla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline No.2787169 dead for 10 days

Dear Sir,
My telephone No. 2787169 sitiuated in Nirala Nagar Lucknow is dead for last 10 days for which i lodged a complaint on 198 and was alloted complaint no. P4535 dated 09.03.2009. Please look into the matter as nearly every month the remains dead for many days. I had also told this to my SDO Mr. Srivastava at BSNL Mahanagar (Opposite Boys colege) in Mahanagar, Lucknow. Please do something to resolve the matter as my age is...
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S
susmita saxena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-connection within campus

I work at Swami Vivekanand Subharti University on Delhi-Haridwar Bypass(NH-58) and have been living on its campus since 2003. I used to have a bsnl land-line telephone,[protected] at my residence at Flat 10, Ambedkar Bhawan until November 2008. In November, we moved to a bigger staff accommodation within the campus - Flat 24, Shraddhanand Bhawan which was 500 mts. away. However, as far as Meerut bsnl is concerned, I have moved to another...
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S
SOMNATH SAHA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INCOMING SMS AND GPRS

sir i have been suffering from a problem since 14 days after buying ex-cel sim card on 2nd March.
sir my sim card is well activated BUT from 14 days iam contineously compailning against INCOMING SMS and more over my GPRS is also activated as said by customer care I CAN'T ACCESS the web

I HAVE ALREADY LAUNCHED COMPLAINT TO THE CUSTOMER CARE REGARDING THESE TWO BUT AFTER14 DAYS NO ACTION TAKEN FOR MY PROBLEM. PLS...
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R
Raj Kumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do not call registry not working

I have registered with BSNL NDNC registry almost on Sep 2007 when i was introduced. Till today I am getting such phone calls / SMS every hour. Worst is numbers for which we cant reply too sends such messages....
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M
Mahendra A Jondhale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reconnection of telephone

My telephone number is 26810153. Ther was one bill missed from my side of (Rs. 740/-) since I was out of station. Subsequently I have paid the outstading bill on 7th March 09 and requested for reconnection. Since then I am calling the BSNL folks on different numbers and they are giving me different numbres whcih again trasferring the responsibilty to some body. Some of the persons are not at all responding to the calls. I am sick of these...
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G
Gourav Soni
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PUK code

My mobile no is [protected].
It is blocked and it is asking for the PUK code.
Pls send me the code...as m in a big trouble.
I have tried to ask the code from customer care center, but they are not picking up my call.
Pls help me!!

with Regards
Gourav Soni...
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A
ANISH KUMAR MANDAL
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of address

Sir,
Please change my address for my mobile phone ( post paid) [protected]

New address

Anish Kumar Mandal
E-9, Sector -3
NALCO, Damanjodi
KORAPUT
ORISSA-763008...
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U
urmilesh kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of caller tunes

my mobile number is [protected]. Please deactivate my caller tunes....
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A
ASHISH MODI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Landline/WLL New connection Delay

Dear Sir,

I Ashish N. Modi on behalf of my Father Mr. Nareshkumar H. Modi who is senior citizen staying at H-302, Shaligram Appartment, Mallinath Park, P.T. Collage Road, Chandranagar, Paldi, Ahmedabad, am complaining about delaying the application at Vasna BSNL Telephone Exchange.
He has applied for BSNL Landline Phone dated 18-Feb-2009 & after making Enquiry at Vasna Tele Exchange dated 4-Mar-2009, he found the...
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A
A.D.Gupte
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telephone not working

our telephone no.[protected] is out of order since afternoon of 15/3/2009.
kindly attend....
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R
RAJESH BISWAL
from Delhi, Delhi
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HARRSASHING CUSTOMERS

SIR / MAM
I HAVE PURCHASED THE NIC CARD FROM BSNL .BUT IT IS USELESS THEY (CUSTOMER CARE SAYS THAT THEY DONT KNOW ABOUT THE UIM CARD & I CANNOT MAKE CALLS FROM IT WHILE OTHER PROVIDERS R OFFERING THIS SERVICE VERY NICELY .SPEED IS LESS THAN THEY TOLD THEY R MANY A TIMES NOT RECEIVING OUR COMPLAINS PLS HELP SIR DOWNLOAD SPEED IS VERY LOW SOMETIMES HAVING FULL LINK UPTO 3 ALSO DOES NOT WORK PROPERLY . KINDLY HELP SIR AT MY NO [protected]...
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A
Anirban Chakraborty
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FREQUENT LINK FAILURE DURING ACCESS

Sir,
I took the BSNL BB on FEB'08.But from the very beginning I am suffering from link failure while accessing.Sometimes it becomes worse as no link during sometimes.I have reported several times to the BSNL and even gone to the local office 10-15 times a month.But till now the problem persists and they are not doing nothing.
Thanking You
Anirban Chakraborty
[protected]
[protected]...
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Mashalkar S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing call-Route bussy

Dear Sir,
I have registered my complain regarding (outgoing call to reliance mobile-Route bussy )to BSNL complain center on 24365 on 14, March, 09 and received sms along with complain doc no 2930168 . surprisely got call on 15, March, 09 at 10.02am form [protected] and informed me that my outgoing problem has been solved and instructed to switch off the mobile and select network manually.So i did, But still the problem continues specially...
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A
ajay kumar goyal
from Noida, Uttar Pradesh
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samsung s7330 on connect on pcsuite

sir, i have a postpaid connection of bsnl in which i have activated gprs 199 plan. i have purchased a new samsung s7330 phone, when i connected it to pc through pc suite and want to make netework connection i have not shown bsnl as a service provider list. so i can not use it as a modem, when i complaint it to the bsnl they told me to install it to on windows XP, when i installed it to windows xp it doesn't work. please solve this issue....
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