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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 731

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U
upendra nath sahay
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate 56505

I do not know how this service got started on my phone no. [protected]. I want deactivation of this service with immediate effect....
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shameem banu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL customer care Arrogant & unaware of product information.

Hi,

I had called to enquire about BSNL Golden India Plan with BSNL customer care post its advertisement in Times of India front page. THE BSNL customer care had no information about in spite of the advertisement clearly instructing to call customer care for this offer. In addition to this when I spoke the project leader she was extremely arrogant & showed off her govt babu laid back attitude. On insisting by when the information...
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Lakshmynarayanan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone not working from the day of installation

Telephone No : 28531402
Exchange Code : 853

I got a new landline telephone after waiting for 1.5 years.
Your service person Mohan (phone no.[protected] from KR Puram Exchange (Exg-code:853), came one day and kept the instrument.

The telephone is not working from the day one.

Even after repeated complaints to Mohan and KR Puram exchange and online, nothing happened. (online complaint...
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S
SHREEJIT S
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Bill Complaint

1.The Mobile No [protected] Account No[protected] was disconnected in May 2007.
2. All outstanding bill amount including the sim was deposited to BSNL office Jammu but now after all most after 2 yrs bill no 49146714 dated 19/02/2009 for amount Rs11326 has been recived.
3. Request please look into the matter and resolve the same.
4. an early action requested....
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J
jayanta chakraborty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Politely thread notice to 70yrs old woman

Recently BSNL (WestBengal) (Po+Dt-Jalpaiguri - 735101) send a Notice in the name of
Ref; settlement of out standing bills against telephone no... Which I attach with this letter.
Now My answer is above. if anything wrong or missing point u look then plz clarify me.
[protected][protected][protected][protected][protected][protected][protected]
Dear Sir, br...
+1 photos
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A
Ajit Karve
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Dead

Our residential number +[protected] in S.V. Road, Kondwa, Pune is dead for the past two days.
Complaint token number is 05546. No action is taken for three days....
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D
davidson balakumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline installation failed

sir,
failed to install land line ph. no.[protected], which was registered on 19/03/2009.rCT NO.[protected], BSNL OFFICE. SALEM TELECOM., Tamilnadu. india....
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dipankardas1980
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill paid on 24.03.2009 but not updated till date.

I have paid my father (Mr. Gopal Das)'s BSNL Postpaid Mobile bill (Rs. 4284/-) through internet on 24.03.09. (Mobile No. [protected], Account No.[protected]. The amount was deducted from my Bank Account. But payment was not updated to my Mobile account. Mobile account showing "Initiated". My SBI Bank payment reference no is- MSBI[protected]IG06464357. Transection Id for BSNL is TXC[protected].
The incoming and outgoing...
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S
Sanjib Kumar Bepari
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Power card recharge

Sir / Madam,
I have recharge power at Rs.100/- on 22nd Feb/09. But sorry to say that I get this facility up to 4th March/09. As per terms & condition we should get this facility at list 30 days. In case of my mobile only 12 days I have enjoyed the facility. Naturally I contact with customer care and they receiving complain and given me a complain ID No. 3440928. But no result comes out tiil to day.
Details about my mobile....
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A
Amitava Banerjee
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead Telephone but Billing is regular

My telephone 24167443 with BB connection is dead from 03.09.2008 till date. I doceted the complain on 04.09.2008, Docket No 34989. My telephone line is restored with a WLL connection on 01.01.2009, by this BB can not be restored. But Billing of both Landline and Boardband is going on without interruption.
I have personally talked and submitted my complain in writing to DE (Internal), Jadavpur Exchange. But it seems they have no time...
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rajneesh madhok
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nonsense SMS BSNL is mum

BSNL Complaints- Stop Nonsense sms
Nonsense SMS. BSNL is mum
Sir, I, Rajneesh Madhok Cell Phone Number[protected] got Nonsense sms that Kya aapki Love Marriage hogi ya phir arranged marriage? Janne ke liye SMS karein WED (Apna Naam) 51515 par, eg WED VIVEK. Rs 2/SMS. from BP-51515 Message Centre [protected] on 25-Mar-2009 at 14:57:17 but received at 8:30 PM. These days this has become a regular menace. A lot o[censored]ndesired...
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sriprasad.shetty
from Mumbai, Maharashtra
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broadband not working during night

i have a typical problem regarding my broadband from last 2 months. it works fine between 9am-6pm. after that iam not getting connectivity.i have complained 6-8 times about this but nothing has happened till now. every time when i call up customer care guys to track my complaint status they say that they are not able to track that complaint number. i am fed up with this. can anyone let me know what has to be done...
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SURESH SINGH KARANJA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BILLS NOT RECEVING

NEVER receive phone bills
I never receive my landline bills. I have not received a single bill since Aug 08. My number is[protected]. I personally contact AO (Charminar Exchange) and received an irresponsible reply saying that postal department is not delivering; BSNL is paying Rs.4.50 per bill whereas postal dept is not sending bills. I was called to the post master of Bhadurpura Post Office. He told me we are not responsible for...
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beckham yash
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blank Calls

Sir,
i want to say that someone is calling blank calls and use to abuse. So i want call details of all incoming numbers of 24.Mar.2009 . Please try to solve my problem immediately.
Thanking you...
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Apppasaheb Dattu Pawar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Get BSNL WLL -Tarang with internet connection

Respected Sir,

Myself Appasaheb pawar, residence of panvel, i submit an application for new BSNL WLL -Tarang( with internet) connetion before 5 months and also take 9 to 10 followups at sukhapur regional office of BSNL, but yet not get connection. The Officer incharge told me that they doesn't get equipment from higher authority, i get confussed that BSNL is the larger mobile provider in india and itself a government...
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A
Aabid Mujeeb
from Jammu, Jammu and Kashmir
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no outgoing calls working

I had several times complained to No[protected] . I have spoken several times. No action taken. Anantnag tower when it was opened I was getting full coverage. but now when more and more private towers are commissioned there is no coverage. Sometimes not all getting the coverage. After around 6.30 pm to 10.30 pm daily out going calls are not going. This was reported several times. No action taken. I doubt the interferance of Private Towers....
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Amit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of Telephone Connection

Hi,

I have purchased new flat and wanted to transfer my old telephone connection to my new address. But now BSNL says that they have stopped cabling work and wanted to promote on WLL option with no broad band connection. In this case why are they having this transfer option and its process. Why are they promoting BSNL broad band.

I am not convinced with this answer of have stopped cabling as they wanted to promote...
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Simon Thomas
from Attingal, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Prepaid Sim # 9481487425

Yesterday I purchased a Prepaid Sim for Rs. 249/- at 12 pm. They said it will be activated within 24 hours. Now it is 2.54pm not activated yet. What should be my next course of action?...
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manishvaid
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing not working

my cell no.[protected]. in chennai network, is not working for incoming & outgoing to any number in india (except chennai numbers). from 20th march 2009.in this regard i wanted to make a complaint to bsnl customer care no.[protected] &[protected], but to my surprise i was unable get even this no, if atall i got line i was unable to get connected to customer care officer even after kept on hold for more than 15 mintues...
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rakesh mothiya
from Ambala, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

puk code

sir, my phone no.is [protected] and my sim no.is[protected]. please send my puk code ......
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