Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir,
I have lost my Sim card which was having BSNL Excel Prepaid New excel ananth. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected]. Please help me in this concern.
With thanks,
Neeraj Kumar.

My landline number is 22495035 coming under Pammal Exchange, Chennai. Account usage site is not available to-day. To-day is 29.1.09, only two days are left for the consumption of allowable limit.When the site is not available for the consumers to plan their usage, it is highly regrettable to note the pitiable condition under which the site is maintained by the biggest ervice provider.I wonder why the authorities are keeping quite to allow innumerable number of complaints are poured in to site. Authorities kindly wake up and rectify the mistakes without necessitating by the customers any further.9dd47

I WANT TO KNOW DETAILS OUTGOING NUMBERS FOR 15.01.09 TO 17.01.09, FOR MY BILLING INQUARY.NUMBER IS [protected]

I am not getting internet bills from the date of connection -from Sept. 08. After disconnection without sending bill, I made payment of 1st bill by inquiring at tel exch Anekal. 2nd bill I downloaded and paid it. In between I made this type of complaints at each occasion. There was a mail replay stating billing fault was rectified. But I am not getting bills even for this month.

Why Is BSNL so much careless towards its Customers?

Four months back i got a message of activating my caller tunes though i never applied to it.
Calling customer complaint was of no help repeatedly.
Now every month i get a message of renewing my caller tune without giving an option of continue or discontinue.
I also get charged for it every month.
I do not want it. Pl get it deactivated
My no. is [protected]

Every time when i switch on the handset or change sim in another mobile than automaticly Rs 2 reduce in my current belance. When I talk to costomer care they told me some options changiges in my hand set but that options they have told me on ph theses options are not avaliable in hand set. I am also working as a engineer in (nokia care). sir deu to my working in this mobile filed i have so many time switch off & switch on and change my hand set and every time i will face this problem again to again. Sir all off yours costomer care person deu to lace of knowlage they dont know how to resolve the problem
sir i am requsting you to kindly solve my problem as soon as posible


regards
sudarshan

I had been submit my application to Erode BSNL to change the post paid service to prepard service for my mobile No.[protected] on last 24/01/09, friday morning 10.00am. They were disconnect my mobile from network service immediately. But, still now (28/01/09) wednesday evening, they are not activating my mobile phone. Since last 6 days regularly i am complainting to Erode BSNL office to activate my mobile phone. But, no reaction from there. Due to non functioning of my BSNL mobile phone, i am unable to do my business. What is the solution to me?

dear sir.

my broadband connection is not working is last ten days. i have registered a complaint in vikas nagar barnch BSNL with Mr, Katiyar . My Complaint no.is 650236.
after daily contact to mr.katiyar by phone & by phase but his behavier is not good & not respond properly.
yestarday he told me. ( AGAR MAIN APKA BROADBANK CONNECTION THEEK KARTA HOON TO AHSAAN KARONGA. )

so please take action earlier.

i recently buyed bsnl prepaid sim and know i think that i hve made the biggest mistake after buying, i dont receive any sms from other network..i dont know why company issued this sim starting from 9455..., when there is irregular service..i requet u to plzz check out ur service properly and dont just bluff with the customer or it wont be a good sign for the company progress...well i think its better to use other network service instead using bsnl..thats all

To,
Respected Sir,

Myself Niraj B Jamdade residence at Vihar Co-op Hsg Society, Flat no:-18, Hanuman Nagar, Kalyan(E) 400306 as they is change in the telephone number.
Earlier our telephone no was[protected] but now the number has change and the number is[protected].
So kindly change the number to[protected].
Please do the needful.

Regards,
Niraj B Jamdade

Dear Sir/Madam,

We are from Bageshwar district’s Dafaut ( Gadlikhet/Nayal/Mushuli) Gram Shabh Mushuli Simkhet. Our major problem is mobile operator’s connectivity (BSNL Cellone, Idea and Airtel) their network services are so poor, all o[censored]s complaint about it several time to operator but they didn’t hear about it. Kindly help us on this regards, hope we get a positive response form this form.


Thanking you

Madan M Joshi

cellone service is very poor.messages are being delivered late.it s rite to check this out quickly

Sir,

I have recieved a broadband bill of 18000/- rs for the month of November and December. The problem is I have submitted my request for Plan change from Home 500 to Home UL 750 on 1st November 2008. The Work Order was generated on the same date. BSNL Employees of our area ensured that the plan change is effective from the date Work Order is released, which was true for past changes...
My plan got changed on 3rd December 2008 and I was charged for the usage till that time.
Additionally, I was charged the rental of 750 rs and 500 rs both the plans for the month of december.

Please suggest ...

Now they say that all the plan changes were put on hold for Nov month. It was not informed to us..

Will I get a refund.?

My last bill dated 10/12/2008 amounting to Rs. 1104.00 was to be paid by 27/12/2008. The same was deposited at the Cell one customer care shop by cheque No. 449328 on 22/12/2008 and cleared by clearing from my account on 27/12/2008. However, the company barred all outgoing calls from 30/12/2008 on the plea of non-payment of dues. On calling up customer care at [protected] the problem was rectified after 2 days. I am shocked to see that the company has charged reconnection charges of Rs. 100/- x 2 = Rs. 200/- in the bill dated 10/01/2009, under the head "Reconnection Charges dated 02/12/2008.
I am claiming imediate refund of the above Rs. 200/- wrongly claimed from me and an apology fromthe company.

The land line bill for Nov-Dec08 phone no 2457736 was received in the 2nd week of Jan09, last date of payment was 27Jan, bill was paid was on 22/01/09.But the outgoing call was stopped within 2nd week and even after bill payment connection is not restored.

sincerrly yours

Sukhendu Choudhury

I opted BSNL manik jod because it was rental free. after one year o[censored]se you have put rental which higly illegal. I cann, t withdraw immedaitely, because i have given this number to alot of people.
I request for rething about it.
Thanking you.
Yours faithfully
Mithilesh Kumar Pathak
Manik Jod phone number
[protected]

when I was trying to contact one of my friends, one hearing some recorded voice, I pressed the star button BY MISTAKE. Immediately, I received a message from 56700 saying I copied the song and Rs.35/- will be charged; and Rs.12/- p.m. will be debited to my account. Mine is a PREPAID one. Without knowing what is happening, I gave a SMS to the same 56700 to stop any action in this regard. But, to my irritation again, I received another SMS within seconds saying that I should register my request in a proper FORMAT/KEYWORD. That message did not guide me as to what format and keyword should I use for stopping the back tune and I never confirmed any downloading of any such tune. For a simple fault of mine pressing the star button inadvertently, the service provider cannot take it for granted and rob away any amount from my account. The BSNL should not allow such robbery from the customers. When I called the Number 56700, I was boomaranged with several voice guidance, ultimately to land up in loosing some more call chages. No proper message is given to me for deactivating or stopping their proposed hasty action of robbing from my BSNL prepaid account. After several attempts, getting help from one of my friends who is working in BSNL. I was able to get the correct format/key word BT DACT and I immediately sent that message to 56700 on the same day.. Again I got a reply messae saying that "I have not yet subscribed to the tune and on the contrary, that message again prompts for downloanding songs and provides the "so called" format/keyword for such downloading only. It did not provide anything for DEACTIVATION. It is a sheer business tactics and shameful action for such a service provider. At any cost, such cheating by any service provided could not be encouraged by BSNL. I request the concerned BSNL Officers to use their good office to stop such fradulant means of cheating the public. MY CELL NO.[protected]. I am expecting a reply from BSNL concerned Officer. The cell one Help line Customer Service Support Officers in [protected] (Shri VINODH. S.T. employee No.44269 was also evasive in his reply - refer complaint No.267794 of 23.01.09.
Not even the Telephone No. of the concerned Official's was given for taking up the matter with higher level of officers to put an end to this day-robery by the service provider 56700.

hii sir, i m pripaid customer of bsnl. at the dated[protected] at 8:30pm a balance of 370/- has lapse automotically and balance become zero. after this i registered several complaints but till now there is no response neither bsnl office mathura, nor customer care nor gm office, i have tired by done the complaints . so kindly help me, and tell me about my lapse amount, thanks jagdish prasad pathak, pathak gali, nivari road, baldeo mathura. -- [protected]

I Karan Agarwal have applied (Application date 1/10/08) for a connection for a landline with BSNL with OB no. NRN8739 and with a alloted phone no. [protected], but still the connection is delayed from past 3 months.

Rgds

Karan Agarwal
+91 [protected]

BSNL Number[protected]

We have cancelled BSNL broadband connection from July 7th 2008, and still not yet received the deposit amount 1500 Rs. We need to enable the broadband connection again, they are asking us to pay the new deposite again, for the previous deposit refund they are not giving the correct response.