Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi,

My first bill of Rs 1874/- (which I personally collected from Whitefield department) includes a charge of Rs 624/- with respect to Modem charge. However I had opted for “Own Modem” while applying for the connection and this also is reflecting in the receipt, given at the time of receiving the payment for connection.

I have made several complaints through Customer care and account desk, but all...

I am subscriber of your BSNL since 2006, these days I am getting cross connected with threatening calls from the cross connected people. I would like to know whether anyone can tap or conference with my mobile number without my permission by any of the BSNL employee....

There are always huge problems with BSNL Ghaziabad.
Bill generated on 1st of every month is still not recieved on 17th.

If I try to see online duplicate bill on: http://www.upw.bsnl.co.in/ghaziabad/

Then most of the time their website is down, else it displays that No Duplicate bill available.

BSNL do not understand that they are legally bound to provide monthly bills to customer.
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Dear Sir/Madam,

My phone number is[protected]. It is subscribed in the name of ADP Private Limited, Residence of Vipul Agrawal. Flat # 201, Shibas Manison, 10-3-70, 15, Teachers Colony, East Marredpally, Secunderabad. I have the Rs. 999/- unlimited plan.

The Broadband gets disconnected many times in a day. Apart from the irregular day time disconnections, every night it is disconnected at about 11:30 PM and...

Sir,

1. it is stated that in nov 06, I had Taken a postpaid sim with no. [protected] from Dealer Nisar, Dangiwacha (Rafiabad).In jan 07, I had lost the sim and mobile and a FIR for the same was made at dangiwacha police station and a copy was sent to bsnl office, sopore and bahu plaza, jammu.

2. since last 15 months, no action has been taken by BSNL to block the sim from generating monthly bills.however outgoing...

My telephone no. is [protected]. I have paid online the cellone bill for Jan 2009 thorugh BSNL portal. After successful deduction of money from bank, the web page could not redirect me to the proper page of the portal. Also it is not showing the payment status. I could not take the payment receipt also....

HI I AM PARMINDER SINGH BSNL PHNO [protected] - JALANDHAR CITY PUNJAB I APPLIED FOR ICONTROL IP TV ON 10 JAN 2009 AND FILLED ALL REQUIRED DETAIL FORMS. BUT TILL NOW IPCONTROL SERVICE IS NOT BEEN INSTALLED I HAVE BEEN TOLD THAT IT WILL BE DONE WITH IN 3 WEEKS FROM THE TIME OF APPLICATION, I CALLED 1957 (LOCAL CODE FOR INTERNET INFORMATION) AROUND EACH DAY FROM FEB 1 2009 BUT NO ONE IS TAKING THEIR WORK SERIOUS EXCEPT SDO (JAL CANTT) MR PARDEEP...

I am using BSNL EXCEL ANANT LIFE TIME PREPAID. Normally after every six months, we need to recharge the card for min Rs.56. But this time I forget to recharge. Hence both incoming and outgoing calls has been disconnected.For that i approched Bsnl call center to reactivate my sim. They suggested me to buy Rs.225 bsnl excel anant reconnection coupon and then it will work as usual. I followed the same, i brought that reconnection coupon and...

I had made online billpayment to BSNL Gujarat cirle through their portal for the month of Dec.2008 for Rs.1778/- three times as the payment was not sucessful on two occasins. However my account has been debited Rs.1778/- for three times i.e Rs.5334/- though it should have been only Rs.1778/-.
Now I have recieved new bill for the month of Jan 2009 where the excess amount paid i.e.Rs.3556/- is not credited. This payment was made by ICICI...

My mobile no: [protected]. from Tirupati, andhra pradesh...
In some of the BSNL Prepaid sim cards, account balance and last call charge are coming as a message alert just after the call. In my mobile this does not happen. Since it is a useful feature I would like to enable the same in my mobile. One of the customer support employee at BSNL said that this facility will available only for few series of mobile numbers. I don't think...

i am using BSNL broadband internet using wifi modem on plan Home500C+ which has free net usage between 0200hrs and 0800hrs.Phone no: [protected]. Last month i got a bill of Rs 3500. Most of my net usage was during the free hours.On verifying at the usage details account portal of BSNL, i could find that a portion of my free download was also metered as chargable. It is clearly shown in the website that on many occassions, usages upto about...

My landline phone no[protected] of Ahmedabad city area Maninagar(E) is not working since 6th february 2009. My husband a senior citizen is a CAD and blood pressure patient and needs special attention at times but due to failure of phone we are finding it hard to get in the services...
i have registered a complaint but nothing is been done...
please do the need full to the earliest possible......

dear sir/mam,
with respect to the subject citied above i would like to let u know that i am a user of bsnl since more than 1year but i am not satisfied by the services provided by bsnl. my cell no is[protected], perpaid sim, from the east zone of assam, tinsukia.
that sir, i want to use mms in my prepaid sim but the mms is not being activated in my sim for which i have requested and complained lots of time to bsnl customer...

TO,
THE PCGM
BSNL VADODARA


i am using a internet connection from BSNL in my personal computer at my home.but since from some last 5 to 6 day i could not opened my company site for weekly reporting and my calings are facing the same problems at rajkot and i am in baroda.my company site name is http://mail.molekuleindia.com.
when we went to another places like cyber cafe from that place we have...

Hi,

I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

My Mobile #: [protected]
Nokia 6600 Mobile
IMEI #: [protected].

Please block the sim card and also lock my mobile with the above mentioned IMEI Number.
Regards,

K.Balasubramanian
Alternate contact...

DOUBLE PAYMENT OF Bill No - [protected] IN JAN 2009 FOR DEC 2008 BILL
CONSUMER NUMBER [protected] : TELE Number 25816095


Sir,

I have registered my self for payments of my telephone number 25816095 through credit card payment service of Citi Bank, Pune.

My consumer number is [protected].

I had made a payment of Rs 2050/- on 23 Jan 2009 for the payment of Dec 2008 bill...

I have been experiencing internet disconnectivity for months now and this problem still persists. Whenever i have lodged a compliant to the SDO the problem is only temporarily solved and internet gets disconnected very often and sometimes even for days.This is a major handicap of BSNL....

I searched the bsnl site where I got to know that there is a new prepaid plan from bsnl that is bsnl student power plan in prepaid in which the local sms are "free".There is a student plan in postpaid but this is diffrent from that this is a prepaid plan as given on the site ...http://www.bsnl.in/service/tariff_excel_pre.htm...Bt when I asked customer care for this they also dont have any information about this plan then how can...

Hi, I get Rs. 89218.00. Its a huge amount of bill. and my bill must Rs. 562.00. Because i'm having plan 500C on my telephone. Its having night time unlimited usage of internet from 2-00 AM to 8-00 AM. and 1.5GB allocated in day time as free. and my usage is under 1.5 GB and my call is also under the free unit still i get this bill. what i do now. i submited a letter about it on bsnl....

Withreference to landline number[protected] i have given several oral complaints and written complaints to AOTR. Very bad to get a reply that ddress is correct.
On 29/12/2008 15:59:24, B.VIJAYA(SSA Nodal Officer) Added:
ADDRESS IS UPDATED
Status: Request is Completed
Click here to send a mail for any further clarifications.
On 26/12/2008 17:19:06, B.VIJAYA(SSA Nodal Officer) Added:
FWDED TOTHE...