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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 77

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A
aswin1023
May 9, 2021
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ERROR - UPC Code could not be processed

Hi

My BSNL no is [protected].
I tried sending the SMS for UPC code but getting a reply as "Request for UPC of your mobile no. could not be processed. Please retry after sometime."
I'm facing severe network reception issues at my current location and wanted to port the SIM to another carrier. Please resolve this issue ASAP and send me the UPC code at the earliest so that I can proceed on the MNP.

Best...
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R
reddy chan
May 9, 2021
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I'm not receiving UPC code for PORT

I want to Port from BSNL but I'm not receiving the UPC code it shows Your request for UPC has been delayed. Please wait while your request is being processed.

Request for UPC for your mobile no. 709******* could not be processed. Please retry after some time.

Please reslove this...
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My mobile number is [protected] with BSNL CHENNAI. Mine is one year prepaid plan expired 7.5.21. I was trying last one week for porting my number to some other service provider, my request for porting is not processed. If I am contacting BSNL customer care they are saying there is server problem try after 24 hours. No progress. Each SMS request Rs.1.20 is deducted. I have spent nearly 20 rupees towards this.
Kindly help me to resolve...
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S
Sharmila Muthiah
May 8, 2021
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Port number not processing

I want to change my network so I have requested for a port number but its not processing....
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S
S Narayanan69
May 8, 2021
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Landline Payment

I had paid my BSNL landline phone bill through Google pay.on Apr 28, 2021.The same was debited from my bank account. However the bill still remains unpaid.

The transaction details-

UPI transaction ID[protected]

paid to : BSNL Landline CF M1
pytm[protected]@paytm

Google Transaction ID : CICAgOD4mqaTCw...
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A
Ayushi Saha
May 8, 2021
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Payment done twice

The payment for the month of May of the landline number [protected] .. Has been done twice.. Mistakenly.. Please anyhow is it possible that you can refund the amount or you can attach the extra amount to the next month.. Is it anyway possible?
I have attached the two transactions which we have done.. I will be very obliged if you kindly look into this matter.

TRANSACTION ID -FCDR[protected]
TRANSACTION DATE...
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M
milan sunny
May 8, 2021
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Bsnl not providing UPC code

Respected sir/madam
I have been trying for the past few weeks to get the UPC code for porting my number.
But I receive the message as porting delayed but try after sometime.
Tried contacting the customer care but got no response. (Even from the Kerala branch)....
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M
Madhusudan h.j
May 8, 2021
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UPC not being processed

Address:3rd Cross, Shankarapuram

I have been trying to port my BSNL number due to network issues in the area. But the messages keeps saying "Request for UPC for your mobile number could not be processed. Please retry after some time"

Neither BSNL is providing better network, nor are they allowing us to leave....
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A
Ashwin1955
May 8, 2021
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Refund of security deposit of my landline phone

Address:Anand, Gujarat

I am a senior citizen. I had been a customer of Bharat Sanchar Nigam Limited since 2002. My landline Telephone number was[protected]. Due to totally unsatisfactory services and redressal system, I had to apply for the disconnection of my landline and the same has been disconnected w.e.f.[protected].
Though my telephone line having number[protected] has been disconnected from[protected], I have not got my deposit back or not...
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V
Ved98
May 7, 2021
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Not getting porting code from bsnl

Respected sir,
I am trying to port my bsnl number to other operator.But i am not receiving upc code .kindly help me.My bsnl mobile number:[protected]...
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Chakradhar Pethani
May 7, 2021
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Unable to get Port Code

I want port my number from BSNL,
I have sent text msg as "Port 9493XXXXXX" to 1900. After that I got reply from 1901 as "Your request for UPC has been delayed. Please wait while your request is being processed". Then a few minutes later I got another message from 1901 as" request for UPSC for your mobile number 9493XXXXXX could not be processed. Please retry after sometime."
I have tried 5 times later but I receive same kind...
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V
vilasinivasu
May 7, 2021
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Porting my number

Address:tamilnadu

I would like to port my mobile number urgently. for that i have been sending the message to 1900 continuously for the past two weeks. but i did not receive any code. i am getting an irresponsible reply from the customer care side. it is very shameful that a telecom company like BSNL is providing such a service. i request he concerned to rectify this issues immediately, as i am urgently in need of this facility....
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I want to port my number from bsnl to other operator . Though i have sent message to 1900 with port (My mobile no.) i am always getting the reply as "it cannot be processed. Please retry after sometime." i am trying it since 2 days and it is the same. My balance is deducting for every message but i am getting the same response. I want my upc code to be generated and it's an emergency. Please resolve my issue ....
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A
ashir ali
May 7, 2021
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Not able to receive UPC for porting

Dear Sir,
After around 10 request for UPC, BSNL doesn’t process my UPC request. Every time I receive a message stating it has been delayed and then couldn’t process the request. The same was intimated through customer care and followed their instructions to resent after 24 hrs. But the result is same. Every time they deduct 1.2 rupees for the message.
Please do the needfull

Thanks...
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Rajib98321
May 7, 2021
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BSNL All outgoing calls are barred

I am unable to do any outgoing calls, also i am unable to send messsages or call customer care also.plz help me i have deposite all necessery document.4 th May 2021...
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S
Srinitk
May 7, 2021
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Not getting UPC Number

Address:Chennai

Hi Consumer Court,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT to 1900. (05 to 06 May)
Even after 10-15 messages I couldn't get UPC code till now.

I need this urgently.

Regards
Srinivasan TK
[protected]...
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N
Niranjan999
May 6, 2021
May 14, 2021
This thread was updated on May 14, 2021
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Porting to other network problem

I could not get porting even after sending SMS several times to 1900.

It always says please try after sometimes from the last 3 days...
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R
rahul67335
May 6, 2021
May 12, 2021
This thread was updated on May 12, 2021
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Mobile Number Port

I have been trying to port my mobile number but am unsuccessful for every try. I have added the screenshot. I called up BSNL, they say porting services are not working. Then I tried from different network(Vi) but it was working fine. Please help

Number: [protected]...
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S
soldier2001
from Delhi, Delhi
May 6, 2021
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Porting code not generating

Address:BAREILLY

Dear Sir/ Madam

I, Gajender Singh holding a BSNL Prepaid number [protected]. I have tried to generate MNP code many times in last 3-4 months due to bad network service of BSNL but every time i receive a message (UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.). I have complained to customer care...
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I
ibnuhussain
May 6, 2021
May 6, 2021
This thread was updated on May 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile number porting is not accepting

I am getting the following messages from BSNL, in request for MNP.

1.Your request for UPC has been delayed. Please wait while your request is being processed.
2.Request for UPC for your mobile no. 98xxxxx08 could not be processed. Please retry after some time.

Contacted customer care. The reply was wait and try until issue resolves from the server

Reason is technical issue/server problem....
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