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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 81

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A
Ashwin Kumar Mohan
Apr 16, 2021
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The Internet connectivity is getting disconnected once in 3 days whenever I question the concerned dept people are responding very harshly they are even saying to me that's why we don't give connections to working people I need a sincere solution for this issue to be sorted out if there is an unexpected issue happening it is adjustable if the issue is repeating often but no proper responses then it is highly disappointing as a consumer
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    J
    Jkumarb
    Apr 16, 2021
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    Landline is dead, if someone calls the number they can hear ringing, but line is dead for us. No dial tone
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      K
      Ksk1992
      Apr 15, 2021
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      I made a transation in bsnl broadband web portalupi through paytm gateway using google pay upi.it is successful in google pay but in the bsnl web portal, it is failed and Rs 1495 is deducted from my account in the date of 15th april 2020

      UPI transation ID[protected]
      from upi id- [protected]@okicici
      to upi id-BSNL Landline CF M1
      Google transaction id CICAgODYrvCzXQ
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        V
        Vikas Kondhalkar
        Apr 15, 2021
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        Address: Kambare khedebare Taluka Bhor District pune maharashtra 412205
        Website: [email protected]

        Im facing lot of internet and poor network issue. I tried to contact with the service provider but they where unable to solve my problem, My whole locality is facing the same slow internet speed issue and service provider are not helping us to get rid of our problem. The place where i live there are more than 1000 users in 1km area and all of them are facing same problem all of them have tried to contact with the service provider but no help is provided from the service provider end.
        Thanking you for your co-operation. Please look into this matter and provide help as possible.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          R
          Ruchi_27
          Apr 14, 2021
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          From last two days, my prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set. When I tried to use my Sim card in a different hand set the same result received. Other BSNL sim cards used in same location work perfectly. Please help as soon as possible.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            L
            Lakshya25
            Apr 14, 2021
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            I am using mi a3 with sim 1 slot bsnl sim and sim 2 slot jio sim. I recharged my bsnl sim with bsnl 99 but it didn't work. It kept showing me error code 41. I restarted my device. Change settings reset settings talked twice to customer care also reset my device but it didn't work. Please tell me what to do?
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              M
              Mohammed Irshath
              Apr 14, 2021
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              Address: Door no 2 karunanidhi Nagar, Ramanathapuram, Coimbatore-45

              Requesting the concerned authorities to visit our site directly and inspect the situation about removing an unused telephone pole located in front of our house compound wall.
              We are planning toake alterations in our building .
              So we request to remove the pole at the earliest.
              +1 photos
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                A
                Ahquar sani
                Apr 13, 2021
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                I have bsnl sim with recharge but when i am trying to send message from my number it's showing kind of error stating "error 28" i talked to bsnl customer support they told me to wait for 24 and after 24 they are telling me again to wait 24 i am stuck at this situation.
                +1 photos
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                  N
                  nsinghchd
                  Apr 13, 2021
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                  Not able to send my port request on 1900. Please help.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    Shushma Gangur
                    Apr 13, 2021
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                    Address: Yelahanka Bangalore

                    I paid my broadband bill yesterday and the amount was debited from account and status awaiting bank confirmation.

                    No payment confirmation received yet.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      A
                      Arathi Karuna M S
                      Apr 13, 2021
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                      I recharged my phone yesterday and the transaction was successful. But the plan is not activated yet.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        AshokDhaifale237
                        from Powai, Maharashtra
                        Apr 13, 2021
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                        RESPECTED HIGHER AUTHORITIES OF BHARAT SANCHAR NIGAM LIMITED ( BSNL)

                        My Name is Ashok Dhaifale

                        This is my Mobile Number
                        [protected]

                        This is my Lattitude and Longitude
                        19.20229 and 75.34956

                        This is My Address
                        Room 22 Jirewadi Sonoshi Road, Daitya Mandir, Nimadaitya, Taluka Pathardi District Ahmednagar Maharashtra 414113

                        Huge Network coverage Probelm in our area from last 4 years this problem is there in our village

                        No 2g Network available in our village forget about the 4g Network in our village

                        Many problem happening due to no network coverage can't Communicate to Doctor and Ambulance on time
                        Not Contact to Family Members

                        Frusted because of no network

                        Please Registered the Network coverage Complaint and Forward to Ahmednagar Department to Network Team to come at my Location and contact us on our allternate Number and main number

                        I m Providing allternate Number
                        [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          Sy14372000
                          Apr 11, 2021
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                          Address: Mundali

                          "transaction failed due to invalid service class"
                          I tried recharge from paytm and online portal of bsnl it shows me the above error. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
                          Please resolve this error.

                          I try to contact bsnl customer care number but they not reached.
                          Kindly request you to resolve my issue as soon as possible
                          My bsnl number is [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            A
                            Ardent Divya
                            Apr 11, 2021
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                            Address: E-4232 sector-11 rajajipuram lucknow

                            My BSNL sim is not working. Since yesterday no networks are there. It’s showing total blackout. Neither calls or msgs are going nor coming. Kindly help me to resolve this issue because I am unable to make some mandatory bill payments.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              C
                              Chezhian A P
                              Apr 11, 2021
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                              I have submitted my account closure form 3 years back for my landline number [protected]. I have also surrendered the device but still th deposit amount is not settled.

                              Please help me in getting this resolved.

                              Thanks and regards,
                              Chezhian A P
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                B
                                Bharathi Kavuru
                                Apr 10, 2021
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                                Address: 2-23, kothapeta, digamarru village, palakol mandal

                                Hello,
                                Facing network issue in the Palakol nearby area, postal pin 534260.
                                Earlier we faced similar issues with other networks like jio and airtel. They used restore the network once we restart the mobile. But now with bsnl it's totally off for a day.

                                From
                                Kishore
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  A
                                  Arunachalam Balaji
                                  from Chennai, Tamil Nadu
                                  Apr 10, 2021
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                                  Website: bsnl sdc

                                  My BSNL Landline has been dead since 28th Mar 2021 and i lodged a Complaint on 28.03.2021 vide complaint no.[protected]phone no.[protected] which has not been resolved till now (10th Apr 2021 10.43 pm). But BSNL has sent a msg that it has been resolved and updated in site as "resolved on 9.4.2021".
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  My BSNL Land line disconnects very often... Quality of service is very Bad..Lot of disturbance in the line, they DO NOT bother to rectify it.. It's one of a useless service...
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                                    P
                                    Phanindra pasumarthi
                                    Apr 10, 2021
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                                    Address: NEAR VINAYAKA TEMPLE

                                    My BSNL SIM network was stopped ..it is prepaid sim and used from 4 years..toady not worked ..mobile number is [protected].PasumarthI NAGA PHANINDRA
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Y
                                      yst
                                      Apr 10, 2021
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                                      Address: Sardar Patel Road,C-Scheme,Jaipur-302001,rajasthan

                                      My mobile no.[protected] port to jio. Refund my deposit money rs: 5359/- immediately.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Y
                                        yst
                                        Apr 10, 2021
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                                        Address: Harish Chadra Mathur Lane,JAN PATH, NewDelhi 110001

                                        It may be mention that bsln tower has been installed in my house 'D-62, Shanti Path, Raja Park, JAIPUR. Lease expires on 3 may 2021. Now i am not interested to renew .
                                        please deposit due rent and deliver vacant possession immediately. Yogendra Singh Tanwar, Advocate
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