Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Dec 5, 2025
Complaints 15978
Resolved
6090
Unresolved
9888
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 82

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
AshokDhaifale237
from Powai, Maharashtra
Apr 13, 2021
Report
Copy

RESPECTED HIGHER AUTHORITIES OF BHARAT SANCHAR NIGAM LIMITED ( BSNL)

My Name is Ashok Dhaifale

This is my Mobile Number
[protected]

This is my Lattitude and Longitude
19.20229 and 75.34956

This is My Address
Room 22 Jirewadi Sonoshi Road, Daitya Mandir, Nimadaitya, Taluka Pathardi District Ahmednagar Maharashtra 414113

Huge Network coverage Probelm in our area from last 4 years this problem is there in our village

No 2g Network available in our village forget about the 4g Network in our village

Many problem happening due to no network coverage can't Communicate to Doctor and Ambulance on time
Not Contact to Family Members

Frusted because of no network

Please Registered the Network coverage Complaint and Forward to Ahmednagar Department to Network Team to come at my Location and contact us on our allternate Number and main number

I m Providing allternate Number
[protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sy14372000
    Apr 11, 2021
    Report
    Copy

    Address: Mundali

    "transaction failed due to invalid service class"
    I tried recharge from paytm and online portal of bsnl it shows me the above error. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
    Please resolve this error.

    I try to contact bsnl customer care number but they not reached.
    Kindly request you to resolve my issue as soon as possible
    My bsnl number is [protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ardent Divya
      Apr 11, 2021
      Report
      Copy

      Address: E-4232 sector-11 rajajipuram lucknow

      My BSNL sim is not working. Since yesterday no networks are there. It’s showing total blackout. Neither calls or msgs are going nor coming. Kindly help me to resolve this issue because I am unable to make some mandatory bill payments.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Chezhian A P
        Apr 11, 2021
        Report
        Copy

        I have submitted my account closure form 3 years back for my landline number [protected]. I have also surrendered the device but still th deposit amount is not settled.

        Please help me in getting this resolved.

        Thanks and regards,
        Chezhian A P
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Bharathi Kavuru
          Apr 10, 2021
          Report
          Copy

          Address: 2-23, kothapeta, digamarru village, palakol mandal

          Hello,
          Facing network issue in the Palakol nearby area, postal pin 534260.
          Earlier we faced similar issues with other networks like jio and airtel. They used restore the network once we restart the mobile. But now with bsnl it's totally off for a day.

          From
          Kishore
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Arunachalam Balaji
            from Chennai, Tamil Nadu
            Apr 10, 2021
            Report
            Copy

            Website: bsnl sdc

            My BSNL Landline has been dead since 28th Mar 2021 and i lodged a Complaint on 28.03.2021 vide complaint no.[protected]phone no.[protected] which has not been resolved till now (10th Apr 2021 10.43 pm). But BSNL has sent a msg that it has been resolved and updated in site as "resolved on 9.4.2021".
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            View replies
            My BSNL Land line disconnects very often... Quality of service is very Bad..Lot of disturbance in the line, they DO NOT bother to rectify it.. It's one of a useless service...
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Phanindra pasumarthi
              Apr 10, 2021
              Report
              Copy

              Address: NEAR VINAYAKA TEMPLE

              My BSNL SIM network was stopped ..it is prepaid sim and used from 4 years..toady not worked ..mobile number is [protected].PasumarthI NAGA PHANINDRA
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                yst
                Apr 10, 2021
                Report
                Copy

                Address: Sardar Patel Road,C-Scheme,Jaipur-302001,rajasthan

                My mobile no.[protected] port to jio. Refund my deposit money rs: 5359/- immediately.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  yst
                  Apr 10, 2021
                  Report
                  Copy

                  Address: Harish Chadra Mathur Lane,JAN PATH, NewDelhi 110001

                  It may be mention that bsln tower has been installed in my house 'D-62, Shanti Path, Raja Park, JAIPUR. Lease expires on 3 may 2021. Now i am not interested to renew .
                  please deposit due rent and deliver vacant possession immediately. Yogendra Singh Tanwar, Advocate
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    jrout
                    Apr 9, 2021
                    Report
                    Copy

                    Recently I upgraded my bsnl internet broadband plan to Bsnl Bharat Fiber broadband. I was approached by the BSNL official to upgrade to this plan. I was mainly using my internet for my office purpose for which I was using VPN network. After upgrading to the BSNL Fiber internet now i am not able to connect to my office VPN for which I am not able to work. Frequently I have informed them about this issue but they are not taking any action. In reply they are saying Fiber plan has the issue with VPN and they are not sure when it will resolved. My concern is when they were advertising this plan to me they should have clearly mentioned about this VPN issue but they didn’t. They should understand when someone is working from home mostly they will be using their VPN. I want this resolved as soon as possible. Please find below my landline no. to which I have this Fiber plan.

                    BSNL Landline no. [protected].
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akki9990
                      Apr 7, 2021
                      Report
                      Copy

                      I have already ported my sim from bsnl to jio network but still i m receiving bsnl bills i once paid Rs61 to avoid interacting with bsnl but again in april i am receiving same Rs 73
                      [protected]
                      Akash baloria
                      Kindly look into this matter asap
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Anudeep Chakravathy Inala
                        Apr 6, 2021
                        Report
                        Copy

                        Unable to send port sms to 1900
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rakeshnml
                          Apr 6, 2021
                          Report
                          Copy

                          Address: QR:-L4/42, burma road, burmamines, jamshedpur, jharkhand-831007

                          I have BSNL broadband connection since last 5-6 year. my bsnl no. is [protected]. Since last week[protected] i am face issues regarding the internet connection. On broadband the internet light bling red. I was reset my broadband but the problem still have.
                          First of all I contacted my nearest exchange(no: [protected]/150) and they assured me they would send someone to resolve the issue, but no one came. after 2-3 day again i complained they told me that they try to solving my problem. After 3-4 day I tried contacting the other bsnl exchange (Golmuri, jamshedpur) on number [protected] they told me same line.I am very displeased with BSNL services. please try to solved my problem.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          View replies
                          Still i have face problem(no internet connection)
                          .
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            Lucky 24
                            Apr 6, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Rewa mp

                            [protected] this is my number i unable to send msg from my sim
                            Apr 8, 2021
                            Complaint marked as Resolved 
                            Not solve my problem what are u doing with your customers problem unable to send sms i hope solve this problm very soon...👎🏻
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            View replies
                            Someone call me my bsnl number and telling me solve this problem and fraud with hacking my phone n banking information i trouble this fake call n fraud so my number is not safe n private...wtf are doing consumercomplaints.in with customers problm...👎🏻
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Anudeep Inala
                              Apr 6, 2021
                              Report
                              Copy

                              Port sms not sending.. but other msgs are sending.. I need to port my number..
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                suhas wakankar
                                Apr 5, 2021
                                Report
                                Copy

                                Address: Old Sangavi Pune Maharastra 411027

                                Dear Sir i have surrendered my Telephone connection with Telephone instrument at Old Sangavi Tel Exchange on 30 Dec 2020. My Tel Connection was disconnected on 31 Dec 2020 and was told at the time of submitting application that my Deposit amount will be refunded after deducting My Dec 2020 Bill amount and credited to my SB account as per details given by me.
                                It is more than 3 months that i have not received my payment refund. Request Expedite. Regards. Capt Suhas Wakankar.
                                Mob: [protected]
                                Email - [protected]@gmail.com
                                Regards
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anudeep Inala
                                  Apr 5, 2021
                                  Report
                                  Copy

                                  Port sms is not sent even it is tried many times... But other msgs are working... Only port sms is not sending
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Manjunath25
                                    Apr 5, 2021
                                    Report
                                    Copy

                                    Address: #2310, 1st Cross, BDA Layout, HAL 3rd stage, Jeevan Bhimanagar

                                    Hi its almost more than a decade the pole is placed in front of our house and on constant request nothing has happened so far till date which is 05 April 2021. Initially we had customer's who where using BSNL connection and now hardly any one in our road uses that connection. But still the pole is not removed or moved from its position.

                                    Its causing problem from day 1 as its placed exactly in front of the gate. Currently also causing car parking problems due to this pole. Have submitted a couple of letters to the BSNL office but no one cares. Do we have the right to get the pole cut then that's the last option which we see.

                                    [protected]@bbmp.gov.in

                                    Name: Manjunath
                                    Email: [protected]@gmail.com
                                    Contact: [protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mossi
                                      Apr 3, 2021
                                      Report
                                      Copy

                                      I have 3gb data but its not connecting to internet. Also its showing only edge, some times h+ but my network coverage (range) is stable what to do?
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Gulusiba
                                        Apr 2, 2021
                                        Report
                                        Copy

                                        Dear
                                        Sir/mam

                                        Today I recharge 1 year plan 365 for my mobile no [protected] to my IndusInd bank and the bank show recharge successfully for the reference ID-KZMS9UOEJ93 But the plan will not activated soon... So please refund my money or activate the plan so I obliged to
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          T24 Mobile
                                          2.2
                                          (337)
                                          Corporate Incentive Solutions
                                          2.5
                                          (2)
                                          IndiTab
                                          1
                                          (433)