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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: May 21, 2026
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6091
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 87

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P
Princepatna
Feb 18, 2021
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Hi,
I am NITINJAY KUMAR, my BSNL no. is [protected] . I did a recharge of Rs 398 on 16 Feb 2021. I got an SMS of successful recharge, but I cannot use the benefits.
SIM activated on 14 feb 2021, existing plan- FRC 108.

You can reach me on [protected] and the above no. provided.

Transaction ID- PGSM[protected]
Receipt No.- [protected]
GSM Prepaid NO. - [protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Poornima Davangere
    Feb 18, 2021
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    Bsnl sim not working. Not working in other phone also. Showing symbol x.[protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Poornima Davangere
      Feb 18, 2021
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      Bsnl sim not working. It's showing x mark.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Suraj Tyagi 0
        from Chennai, Tamil Nadu
        Feb 18, 2021
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        Bsnl how can you give my mobile number to someone else, the number was given to someone else 2years back and now need my number back urgently because I need google and bank otp. Can you please help me. You should not give number to someone else, please reply fast because its urgent. Please help bsnl.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          D
          drcrout
          from Bhubaneshwar, Odisha
          Feb 18, 2021
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          Landline out of order for over last 6 months
          [protected]
          several complaints yielded no solution.
          please correct immeditely.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            D
            drcrout
            from Bhubaneshwar, Odisha
            Feb 18, 2021
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            Address: Gopalpur,Banki,Cuttack-754008(Harharveta)

            LL Service is out of order
            LL number
            [protected]
            OUt of order for over last 6 months
            Several complaints both oral and written has not been resolved.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              S
              Sanoj Vasudevan
              Feb 18, 2021
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              I am trying to port my mobile number to another telecom company but BSNL is mot allowing to port. When enquired in cuatomer service they are saying it is issue os BSNL TOWER and i am getting this issue for last one year.. I need to port.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                Appaji Anurag
                from New Delhi, Delhi
                Feb 18, 2021
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                From 17/2/2021 I am not getting bsnl network please rectify it I am from Vizianagaram district pin code:-535002
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  J
                  Jayan kannuR
                  from Deoli, Delhi
                  Feb 17, 2021
                  Resolved
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                  Resolved

                  I couldn’t sent port message to 1900 from my BSNL number [protected]. Instead I can send normal messages to everyone.
                  Feb 19, 2021
                  Complaint marked as Resolved 
                  Later I contact with customer care and they done it within 24Hr. Thanks for support
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  Thank you matter solved.
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                    J
                    Jerry 274
                    from Powai, Maharashtra
                    Feb 16, 2021
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                    Hi,

                    My name is Charles. My dad has lost his handset. Unable to block the SIM card as there is no customer care service is available from other operator. Register this compliant and advise them to maintain customer care facility
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      P
                      Padmanabhan.J
                      from Chennai, Tamil Nadu
                      Feb 16, 2021
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                      My Name: J Padmanabhan
                      Account No: [protected]

                      Phone no with STd Code ;[protected]

                      I have surrendered my BSNL land line in May 2020, Till date not received refund in spite of giving letter/ sending a person to Kodambakkam BSNL Tel Exchange Office
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        G
                        Gailin
                        Feb 16, 2021
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                        Sir I recharged my bsnl no [protected] for 399/- on[protected]. It was debited from my bank account but my recharge is not reflected...please help resolve
                        +1 photos
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                          G
                          Goru godara
                          Feb 16, 2021
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                          Resolved

                          Address: Hanumangarh Rajasthan

                          Hello Sir, from my number BSNS has stopped my SMS service without informing me. Due to which the message with MNP also cannot be sent.

                          Names Gori shanker
                          mobil no [protected]
                          +1 photos
                          Feb 16, 2021
                          Complaint marked as Resolved 
                          BSNL stopped my SMS service, let it start Name gori shanker Mobile no. 9462462346 Email [email protected] Hanumangarh Rajasthan
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            K
                            Krishnan Ch
                            Feb 15, 2021
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                            My Land Line No.[protected] was dis-connected in September 2019.
                            I did submit ID Proof, Aadhar copy, copy of bank pass book and a cancelled cheque leaf at Kannur. Several phone calls were made to know the status of refund. Often no body pick-up phone. Two weks ao I wrote to Accounts Officer Telephone Bhavan, Kannur. That too has not yet been replied. I am nearing 80 years of age and have got some constraints during this pandemic period to travel by bus.
                            My address: Krishnan.C.H., Amritha Murali, Post Chirakkal, Kannur-11, Kerala... Mob: [protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              Subash Aj
                              Feb 15, 2021
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                              Address: rainbow layout vaderahalli

                              I lost my mobile samsung m[protected]
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                                S
                                Showcase
                                Feb 14, 2021
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                                Dear sir
                                i have applied for the coller tune on date 2 feb 2021,
                                for caller tune bsnl i have subscription by recharging pv365, but yet now the caller tune is not activated.Still its under processing.
                                I have already lodged the complain for this to customer care but no action is taken yet.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  S
                                  sk@28
                                  Feb 14, 2021
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                                  Address: nashik road ,nashik,422101

                                  Office lok nit ans krat nhi time wrong deta 4 day jale majhe sim band kel 4g sim aajun pn chalu nhi bolne nit nhi rajendrea pawar saheb bad bhasha use krta
                                  +1 photos
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                                    J
                                    Jairaj Dange
                                    Feb 13, 2021
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                                    Respected sir/mam,
                                    I have done a recharge on my bsnl mobile number [protected] which was in grace 2 period through Amazon of Rs 365 for validity extension on 13 February 2021 the recharge is successful and also a receipt of it which I have attached with this mail. Even after the recharge the number is shown to be blocked when will be the recharge validated please revert with the details.
                                    Regards
                                    Jairaj Dange
                                    [protected]
                                    [protected]
                                    +1 photos
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                                      A
                                      Akashrao152
                                      Feb 13, 2021
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                                      Address: Rewari , Haryana

                                      My name is Akash. I have a bsnl SIM number [protected]. This SIM is registered from Punjab circle. But now i live in haryana. I want to port this SIM from Punjab to Haryana. But company blocked my number to send port SMS. All other SMS are working properly. When I talk to costumer care they did not provide me any solution. They tell me to go at BSNL service center in Punjab circle. But i am in Haryana now. I am unable to go to punjab. Please activate my PORT service.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        P
                                        Phanishwar Kumar
                                        Feb 13, 2021
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                                        BSNL is blocking me from sending mobile no portability request to 1900.

                                        SMS to all other nos is getting sent but BSNL is not allowing SMS to 1900 to be sent from my mobile.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Mere number se bhi koi msg nhi ja raha h sir
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