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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 87

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G
Gailin
Feb 16, 2021
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Sir I recharged my bsnl no [protected] for 399/- on[protected]. It was debited from my bank account but my recharge is not reflected...please help resolve
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    Goru godara
    Feb 16, 2021
    Resolved
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    Resolved

    Address: Hanumangarh Rajasthan

    Hello Sir, from my number BSNS has stopped my SMS service without informing me. Due to which the message with MNP also cannot be sent.

    Names Gori shanker
    mobil no [protected]
    +1 photos
    Feb 16, 2021
    Complaint marked as Resolved 
    BSNL stopped my SMS service, let it start Name gori shanker Mobile no. 9462462346 Email [email protected] Hanumangarh Rajasthan
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      K
      Krishnan Ch
      Feb 15, 2021
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      My Land Line No.[protected] was dis-connected in September 2019.
      I did submit ID Proof, Aadhar copy, copy of bank pass book and a cancelled cheque leaf at Kannur. Several phone calls were made to know the status of refund. Often no body pick-up phone. Two weks ao I wrote to Accounts Officer Telephone Bhavan, Kannur. That too has not yet been replied. I am nearing 80 years of age and have got some constraints during this pandemic period to travel by bus.
      My address: Krishnan.C.H., Amritha Murali, Post Chirakkal, Kannur-11, Kerala... Mob: [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Subash Aj
        Feb 15, 2021
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        Address: rainbow layout vaderahalli

        I lost my mobile samsung m[protected]
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          S
          Showcase
          Feb 14, 2021
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          Dear sir
          i have applied for the coller tune on date 2 feb 2021,
          for caller tune bsnl i have subscription by recharging pv365, but yet now the caller tune is not activated.Still its under processing.
          I have already lodged the complain for this to customer care but no action is taken yet.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            S
            sk@28
            Feb 14, 2021
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            Address: nashik road ,nashik,422101

            Office lok nit ans krat nhi time wrong deta 4 day jale majhe sim band kel 4g sim aajun pn chalu nhi bolne nit nhi rajendrea pawar saheb bad bhasha use krta
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              J
              Jairaj Dange
              Feb 13, 2021
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              Respected sir/mam,
              I have done a recharge on my bsnl mobile number [protected] which was in grace 2 period through Amazon of Rs 365 for validity extension on 13 February 2021 the recharge is successful and also a receipt of it which I have attached with this mail. Even after the recharge the number is shown to be blocked when will be the recharge validated please revert with the details.
              Regards
              Jairaj Dange
              [protected]
              [protected]
              +1 photos
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                A
                Akashrao152
                Feb 13, 2021
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                Address: Rewari , Haryana

                My name is Akash. I have a bsnl SIM number [protected]. This SIM is registered from Punjab circle. But now i live in haryana. I want to port this SIM from Punjab to Haryana. But company blocked my number to send port SMS. All other SMS are working properly. When I talk to costumer care they did not provide me any solution. They tell me to go at BSNL service center in Punjab circle. But i am in Haryana now. I am unable to go to punjab. Please activate my PORT service.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                This problem is not resolved
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                  P
                  Phanishwar Kumar
                  Feb 13, 2021
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                  BSNL is blocking me from sending mobile no portability request to 1900.

                  SMS to all other nos is getting sent but BSNL is not allowing SMS to 1900 to be sent from my mobile.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Mere number se bhi koi msg nhi ja raha h sir
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                    M
                    Mirza Ameer
                    Feb 12, 2021
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                    Address: Machilipatnam, Nooruddine peta

                    Dear Sir/Madam,

                    My self mirza ameer pasha, bill for BSNL Telephone No.[protected] (Account No.[protected]).

                    Sir 15 days back i call them to transfer the connection to new door no.
                    Yesterday they transfer the connection to new door no, But from yesterday they did not activate from internet connection.

                    Iam calling many times to the concern person but he is canceling my call from yesterday.

                    Sir please activate my connection as soon as possible.

                    looking for your positive reply.

                    Thanking You,
                    mirza ameer pasha
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                      J
                      John Himani
                      from Ahmedabad, Gujarat
                      Feb 12, 2021
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                      I am not able to make calls or receive calls. Every time i had to dial 5-6 times and then one time call gets connected. Same is with incoming. When people try to call me 10 tmes out of that only 2 times they are able to connect and that too after waiting too long. Once i press call button it takes approx 2 minutes and then the call gets connected. Why the service is such horrible in bsnl?
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                        A
                        Ajanta Das By Aj Vlogs
                        Feb 12, 2021
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                        Address: Barpeta, Assam

                        My BSNL mobile No. [protected]

                        I can't port to another no. why?
                        please solve my problem sir
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                          Sadhna Tripathi
                          from Dehra Dūn, Uttarakhand
                          Feb 11, 2021
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                          Address: Up west

                          I have BSNL Internet connection and land line, I had paid the bill of Rs.990 for the month of Feb2021, but I suppose net of PNB was not working and I had made the payment twice through my debit card . The amount was deducted twice but still BSNL portal is showing that payment is due . How I amy get excess payment back and receipt of the amount paid . My no. is [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Address: KK-89, KAVINAGAR, GHAZIABAD, UTTAR PRADESH

                            Dear Sir/Madam,

                            This is to inform you that there is a BSNL telephone pole in front of my house which is not being used. This pole is causing a lot of parking problems for my vehicle. So I kindly request you to remove or relocate this pole at the earliest. My Complete address is mentioned below along with my contact details, and photographs of the pole.

                            Yours truly

                            ANIL KUMAR SINGH

                            KK-89br...
                            +2 photos
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                            srikantpd
                            from Ghumarwin, Himachal Pradesh
                            Feb 9, 2021
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                            Address: GMTD,BSNL,Prabhunath Nagar Main Road,Sahebganj,Chapra,Bihar-841301

                            My landline telephone bearing number[protected] is not working since 22nd May 2020.
                            Ref-
                            (i)Complain number [protected] dtd 22nd may20 at 23.44 hrs
                            (ii)Docket number E22B16344611 of 22nd may20 at 23.51 hrs
                            (iii)Docket number BHR/CO/2020/2236 dtd 16-06-20
                            (iv)My application dtd 10-08-20, 27-08-20, 11-09-20
                            it is also to be mentioned here that bill of this telephone is update.
                            Pl take necessary action in this regard so that I may avail telephone facility.
                            Yours
                            Srikant Prasad
                            Moh-Ratanpura(Opp Dharamnath Temple)
                            Post-Chapra
                            Dist-SARAN(Bihar)841301
                            mobile [protected]
                            +6 photos
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Feb 09, 2021
                            Updated by srikantpd
                            My landline telephone bearing number[protected] is not working since 22nd May 2020.
                            Ref-
                            (i)Complain number [protected] dtd 22nd may20 at 23.44 hrs
                            (ii)Docket number E22B16344611 of 22nd may20 at 23.51 hrs
                            (iii)Docket number BHR/CO/2020/2236 dtd 16-06-20
                            (iv)My application dtd 10-08-20, 27-08-20, 11-09-20
                            it is also to be mentioned here that bill of this telephone is update.
                            Pl take necessary action in this regard so that I may avail telephone facility.
                            Yours
                            Srikant Prasad
                            Moh-Ratanpura(Opp Dharamnath Temple)
                            Post-Chapra
                            Dist-SARAN(Bihar)841301
                            mobile [protected]

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                              R
                              ramaneha
                              from Thaiyur, Tamil Nadu
                              Feb 8, 2021
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                              I had a recharge for my mobile No. (BSNL) for Rs 198 through Payzapp app's wallet on 12.01.2021. My amount was debited but recharge was not done. I request that the amount may be credited back to my wallet asap. the below details are for your information and necessary action.

                              Subscriber Mobile no.: [protected]
                              Operator transaction ID: [protected]
                              Recharge Amount:- 198
                              Recharge Date:[protected]
                              +1 photos
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                                G_Agrawal8
                                from Kāmārhāti, West Bengal
                                Feb 8, 2021
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                                I recharged BSNL number through Phonepe, with 2399 pack. It showed pack validity as 600 days. (Screenshot attached)

                                But I received pack benefits of 437 days only.

                                On complaint, they are saying 600 days is for SIM validity. But it was nowhere mentioned during recharge.

                                I checked on Google, BSNL has recently changed the plan validity recently from 600 days to 437 days. Why will I spend 2400 rs for SIM validity. Please help to cancel this recharge and refund my money, or extend the pack validity till 600 days.
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                                  Shambunath Jha
                                  from Noida, Uttar Pradesh
                                  Feb 8, 2021
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                                  Address: Naya basti, bamboo flat

                                  Please refresh soon as possible
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                                    M
                                    Mohamed Wahid
                                    from Bengaluru, Karnataka
                                    Feb 7, 2021
                                    Resolved
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                                    Resolved

                                    Address: 21 First Floor Third main Vasanth nagar,Bangalore - 560052
                                    Website: over bill amount

                                    Hello sir,

                                    This is Priya M.S and using BSNL service past from 10 years.
                                    every month i have limitation calls upto RS. 500.

                                    But Feb 2021 bill i have received 1999.9.
                                    Please send me detail call records for cross check.

                                    Regards
                                    Priya M.S
                                    +1 photos
                                    Feb 7, 2021
                                    Complaint marked as Resolved 
                                    Hello sir, I am Priya M.S and Mobile no is 9880643891. I am using BSNL service past 10 years and this the first time I have received over Bill amount for my mobile eservice. Could you please send me detail bill of 01-JAN-21 to 31-JAN-21 Regards Priya M.S
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Feb 07, 2021
                                    Updated by Mohamed Wahid
                                    Hello sir, I am Priya M.S and Mobile no is [protected]. I am using BSNL service past 10 years and this the first time I have received over Bill amount for my mobile eservice. Could you please send me detail bill of 01-JAN-21 to 31-JAN-21 Regards Priya M.S

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                                      Faaria
                                      from Noida, Uttar Pradesh
                                      Feb 6, 2021
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                                      Address: 8-3-234/309, Lakshmi Narasimha Nagar, Yousufguda, Hyderabad 500045

                                      Removal of pole.

                                      Dear Sir/Madam,

                                      We are having bsnl pole right in front of our house, H.No: 8-3-234/309, Lakshmi Narasimha Nagar, Yousufguda Hyderabad. There are No connections anymore from that pole and this pole is used by other local tv and net cable operators wires and advertising banners are also tied with the support of the pole which are coming in front of our house.

                                      So I request to please remove this pole from here.

                                      Regards,
                                      Faheem
                                      [protected]
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