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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 87

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R
ramaneha
from Thaiyur, Tamil Nadu
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BSNL Prepaid Recharge not successful

I had a recharge for my mobile No. (BSNL) for Rs 198 through Payzapp app's wallet on 12.01.2021. My amount was debited but recharge was not done. I request that the amount may be credited back to my wallet asap. the below details are for your information and necessary action.

Subscriber Mobile no.: [protected]
Operator transaction ID: [protected]
Recharge Amount:- 198
Recharge Date:[protected]...
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G
G_Agrawal8
from Kāmārhāti, West Bengal
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Prepaid recharge - different plan activated

I recharged BSNL number through Phonepe, with 2399 pack. It showed pack validity as 600 days. (Screenshot attached)

But I received pack benefits of 437 days only.

On complaint, they are saying 600 days is for SIM validity. But it was nowhere mentioned during recharge.

I checked on Google, BSNL has recently changed the plan validity recently from 600 days to 437 days. Why will I spend 2400 rs for...
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S
Shambunath Jha
from Noida, Uttar Pradesh
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Your phone is dead

Address:Naya basti, bamboo flat

Please refresh soon as possible...
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M
Mohamed Wahid
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Over Bill amount

Address:21 First Floor Third main Vasanth nagar,Bangalore - 560052
Website:over bill amount

Hello sir,

This is Priya M.S and using BSNL service past from 10 years.
every month i have limitation calls upto RS. 500.

But Feb 2021 bill i have received 1999.9.
Please send me detail call records for cross check.

Regards
Priya M.S...
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F
Faaria
from Noida, Uttar Pradesh
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Removal of pole

Address:8-3-234/309, Lakshmi Narasimha Nagar, Yousufguda, Hyderabad 500045

Removal of pole.

Dear Sir/Madam,

We are having bsnl pole right in front of our house, H.No: 8-3-234/309, Lakshmi Narasimha Nagar, Yousufguda Hyderabad. There are No connections anymore from that pole and this pole is used by other local tv and net cable operators wires and advertising banners are also tied with the support of the pole which are coming in front of our house.

So I request to please...
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M
Mittu24
from Varanasi, Uttar Pradesh
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Regarding bill inconvenience and support services

Address:Tetri bazar Siddharthnagar bsnl exchange office

Hello sir,
This is mrityunjay kashaudhan from Siddharthnagar Uttar Pradesh.
My telephone no.[protected]

I want to inform you that I am user of bsnl telephone and broadband services but in our district it was always failed to perform I complaint alots of time but they don't respond finally I visited tetri bazar bsnl exchange office Siddharthnagar but there was not any single person to hearing my problem and...
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R
rmssaorav
from Kosli, Haryana
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Messages not able to send or receive after MNP

Address:Hardoi, Uttar Pradesh

I was using airtel number and then I thought to port it in bsnl but after the process of MNP, my sim activated and working fine in internet or calling but unfortunately I am no longer to receive or send message from my sim card. And because of this I am not able to receive OTPs....
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V
vikas989
from Mumbai, Maharashtra
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Internet is not working ,customer care number unreasonable

My bsnl number is [protected].internet is not working properly. Only 2g speed. But not constant.i tried to call customer care but not working. Please fix internet problem soon . thanks....
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N
NEW TECHNOLOGIES
from Bengaluru, Karnataka
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Broadband fibernet cancelled 08029526300 amount Rs 1499/- still not received

Address:99/104 KOUSTHUBAM MANJUNATHANILAYA ,GDPARK EXTENSION, 15TH CROSS VAYALIKAVALU MALLESWARAM

Dear Sir,

Fibrenet booked first as I have been informed to pay only 1499/- afterwords again they asked to pay for modem Rs3500/- and old modem is waste so I cancelled fibrenet number [protected].

Still the payment of 1499/- yet not credited to my landline number [protected]. I have been asked to go to yeshwantpura and then again asked to go to malleswaram . Continuously misguided by Rajivchedda . Still I...
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M
Murli Mundra
from Morbi, Gujarat
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BSNL Recharge failure Refund not received

Address:TIRUPATI PARK-2 PLOT NO 182/3, IN FRONT OF TIRUPATI MAHADEV TEMPLE

Sir i have used to recharge bsnl mobile number [protected] on dt 09.01.2021 but recharge not done and debited 104 Rs from account Internt ref of transaction is[protected]IGAKFTLPO6
So u are requested to refund my aamount back to me...
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A
ak809
from Patna, Bihar
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For sim card lost

I have lost my sim, kindly block my sim from doing any activity from that number. My sim card no is [protected]....
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S
Sargam Sudhir
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Prepaid Sim Porting issue

Upc cannot be generated as there are subsisting contractual obligations with your service provider. please contact your service provider for further assistance.My Prepaid no. is [protected]....
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M
Mani001chouhan
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No network issue

Address:Jodhpur, rajasthan

I am facing this issue many times that my network lost suddenly but your company not making your service better please its a request to improve your network and make it available in 4g in my area...
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S
shavansaino
from Bandipura, Jammu and Kashmir
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Upi Bsnl Fiber Payment

Address:Lower Muthi jammu

I have Made a payment of 1540 the Amount is Deducted but It is still showing pay and Wifi is Also Not Working plz Help me fast...
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D
DeepeshGupta9235
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Recharge done wrong

I did the recharge to wrong number ([protected]) from mobikwik app when I called to person he said he didn't got the recharge
I selected the Airtel operator but there operator was BSNL
How this could be possible BSNL can accept the recharge ?...
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J
Jaya1965
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SMS service not working

Address:Bsnl

In My bsnl number, outgoing SMS not working...
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D
Dhruvi vasava4b
from Ahmedabad, Gujarat
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My bsnl prepaid sim show no signal

My bsnl prepaid sim show no signal...
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UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....
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S
sundaram subramanian
from Chennai, Tamil Nadu
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Land Line surrendered during 9/2018- refund awaited

Sir,
I have surrendered my BSNL Land Line[protected] on 27 th September 2018.
My customer ID [protected].and Account No. [protected]
i have also given during my surrender My bank details as IFSC IOBA0002773 and Account No. [protected]
while contact on this refund in[protected] on 24th Jan, 2019, it was stated that the refund amount Rs.1341/- sanctioned but funds awaited.
But so far no refund is credited...
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P
Pintu Nandi
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Wrong tariff showing in bsnl portal

Yesterday I recharged through bsnl portal as per portal in 2399 pv 437 day validity 3gb per day internet+ unlimited voice call
But after recharge I get 600 day validity with unlimited call no data benifit I want back my 2399 rupees or give me same data benifit as you show in your portal. For your reference I give screen shot...
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