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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 87

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J
Jerry 274
from Powai, Maharashtra
Feb 16, 2021
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Hi,

My name is Charles. My dad has lost his handset. Unable to block the SIM card as there is no customer care service is available from other operator. Register this compliant and advise them to maintain customer care facility
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    P
    Padmanabhan.J
    from Chennai, Tamil Nadu
    Feb 16, 2021
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    My Name: J Padmanabhan
    Account No: [protected]

    Phone no with STd Code ;[protected]

    I have surrendered my BSNL land line in May 2020, Till date not received refund in spite of giving letter/ sending a person to Kodambakkam BSNL Tel Exchange Office
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      G
      Gailin
      Feb 16, 2021
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      Sir I recharged my bsnl no [protected] for 399/- on[protected]. It was debited from my bank account but my recharge is not reflected...please help resolve
      +1 photos
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        G
        Goru godara
        Feb 16, 2021
        Resolved
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        Resolved

        Address: Hanumangarh Rajasthan

        Hello Sir, from my number BSNS has stopped my SMS service without informing me. Due to which the message with MNP also cannot be sent.

        Names Gori shanker
        mobil no [protected]
        +1 photos
        Feb 16, 2021
        Complaint marked as Resolved 
        BSNL stopped my SMS service, let it start Name gori shanker Mobile no. 9462462346 Email [email protected] Hanumangarh Rajasthan
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          K
          Krishnan Ch
          Feb 15, 2021
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          My Land Line No.[protected] was dis-connected in September 2019.
          I did submit ID Proof, Aadhar copy, copy of bank pass book and a cancelled cheque leaf at Kannur. Several phone calls were made to know the status of refund. Often no body pick-up phone. Two weks ao I wrote to Accounts Officer Telephone Bhavan, Kannur. That too has not yet been replied. I am nearing 80 years of age and have got some constraints during this pandemic period to travel by bus.
          My address: Krishnan.C.H., Amritha Murali, Post Chirakkal, Kannur-11, Kerala... Mob: [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            S
            Subash Aj
            Feb 15, 2021
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            Address: rainbow layout vaderahalli

            I lost my mobile samsung m[protected]
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              S
              Showcase
              Feb 14, 2021
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              Dear sir
              i have applied for the coller tune on date 2 feb 2021,
              for caller tune bsnl i have subscription by recharging pv365, but yet now the caller tune is not activated.Still its under processing.
              I have already lodged the complain for this to customer care but no action is taken yet.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                S
                sk@28
                Feb 14, 2021
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                Address: nashik road ,nashik,422101

                Office lok nit ans krat nhi time wrong deta 4 day jale majhe sim band kel 4g sim aajun pn chalu nhi bolne nit nhi rajendrea pawar saheb bad bhasha use krta
                +1 photos
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                  J
                  Jairaj Dange
                  Feb 13, 2021
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                  Respected sir/mam,
                  I have done a recharge on my bsnl mobile number [protected] which was in grace 2 period through Amazon of Rs 365 for validity extension on 13 February 2021 the recharge is successful and also a receipt of it which I have attached with this mail. Even after the recharge the number is shown to be blocked when will be the recharge validated please revert with the details.
                  Regards
                  Jairaj Dange
                  [protected]
                  [protected]
                  +1 photos
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                    A
                    Akashrao152
                    Feb 13, 2021
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                    Address: Rewari , Haryana

                    My name is Akash. I have a bsnl SIM number [protected]. This SIM is registered from Punjab circle. But now i live in haryana. I want to port this SIM from Punjab to Haryana. But company blocked my number to send port SMS. All other SMS are working properly. When I talk to costumer care they did not provide me any solution. They tell me to go at BSNL service center in Punjab circle. But i am in Haryana now. I am unable to go to punjab. Please activate my PORT service.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    This problem is not resolved
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                      P
                      Phanishwar Kumar
                      Feb 13, 2021
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                      BSNL is blocking me from sending mobile no portability request to 1900.

                      SMS to all other nos is getting sent but BSNL is not allowing SMS to 1900 to be sent from my mobile.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Mere number se bhi koi msg nhi ja raha h sir
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                        M
                        Mirza Ameer
                        Feb 12, 2021
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                        Address: Machilipatnam, Nooruddine peta

                        Dear Sir/Madam,

                        My self mirza ameer pasha, bill for BSNL Telephone No.[protected] (Account No.[protected]).

                        Sir 15 days back i call them to transfer the connection to new door no.
                        Yesterday they transfer the connection to new door no, But from yesterday they did not activate from internet connection.

                        Iam calling many times to the concern person but he is canceling my call from yesterday.

                        Sir please activate my connection as soon as possible.

                        looking for your positive reply.

                        Thanking You,
                        mirza ameer pasha
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          J
                          John Himani
                          from Ahmedabad, Gujarat
                          Feb 12, 2021
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                          I am not able to make calls or receive calls. Every time i had to dial 5-6 times and then one time call gets connected. Same is with incoming. When people try to call me 10 tmes out of that only 2 times they are able to connect and that too after waiting too long. Once i press call button it takes approx 2 minutes and then the call gets connected. Why the service is such horrible in bsnl?
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            A
                            Ajanta Das By Aj Vlogs
                            Feb 12, 2021
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                            Address: Barpeta, Assam

                            My BSNL mobile No. [protected]

                            I can't port to another no. why?
                            please solve my problem sir
                            +1 photos
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                              S
                              Sadhna Tripathi
                              from Dehra Dūn, Uttarakhand
                              Feb 11, 2021
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                              Address: Up west

                              I have BSNL Internet connection and land line, I had paid the bill of Rs.990 for the month of Feb2021, but I suppose net of PNB was not working and I had made the payment twice through my debit card . The amount was deducted twice but still BSNL portal is showing that payment is due . How I amy get excess payment back and receipt of the amount paid . My no. is [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Address: KK-89, KAVINAGAR, GHAZIABAD, UTTAR PRADESH

                                Dear Sir/Madam,

                                This is to inform you that there is a BSNL telephone pole in front of my house which is not being used. This pole is causing a lot of parking problems for my vehicle. So I kindly request you to remove or relocate this pole at the earliest. My Complete address is mentioned below along with my contact details, and photographs of the pole.

                                Yours truly

                                ANIL KUMAR SINGH

                                KK-89br...
                                +2 photos
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                                S
                                srikantpd
                                from Ghumarwin, Himachal Pradesh
                                Feb 9, 2021
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                                Address: GMTD,BSNL,Prabhunath Nagar Main Road,Sahebganj,Chapra,Bihar-841301

                                My landline telephone bearing number[protected] is not working since 22nd May 2020.
                                Ref-
                                (i)Complain number [protected] dtd 22nd may20 at 23.44 hrs
                                (ii)Docket number E22B16344611 of 22nd may20 at 23.51 hrs
                                (iii)Docket number BHR/CO/2020/2236 dtd 16-06-20
                                (iv)My application dtd 10-08-20, 27-08-20, 11-09-20
                                it is also to be mentioned here that bill of this telephone is update.
                                Pl take necessary action in this regard so that I may avail telephone facility.
                                Yours
                                Srikant Prasad
                                Moh-Ratanpura(Opp Dharamnath Temple)
                                Post-Chapra
                                Dist-SARAN(Bihar)841301
                                mobile [protected]
                                +6 photos
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Feb 09, 2021
                                Updated by srikantpd
                                My landline telephone bearing number[protected] is not working since 22nd May 2020.
                                Ref-
                                (i)Complain number [protected] dtd 22nd may20 at 23.44 hrs
                                (ii)Docket number E22B16344611 of 22nd may20 at 23.51 hrs
                                (iii)Docket number BHR/CO/2020/2236 dtd 16-06-20
                                (iv)My application dtd 10-08-20, 27-08-20, 11-09-20
                                it is also to be mentioned here that bill of this telephone is update.
                                Pl take necessary action in this regard so that I may avail telephone facility.
                                Yours
                                Srikant Prasad
                                Moh-Ratanpura(Opp Dharamnath Temple)
                                Post-Chapra
                                Dist-SARAN(Bihar)841301
                                mobile [protected]

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                                  R
                                  ramaneha
                                  from Thaiyur, Tamil Nadu
                                  Feb 8, 2021
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                                  I had a recharge for my mobile No. (BSNL) for Rs 198 through Payzapp app's wallet on 12.01.2021. My amount was debited but recharge was not done. I request that the amount may be credited back to my wallet asap. the below details are for your information and necessary action.

                                  Subscriber Mobile no.: [protected]
                                  Operator transaction ID: [protected]
                                  Recharge Amount:- 198
                                  Recharge Date:[protected]
                                  +1 photos
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                                    G_Agrawal8
                                    from Kāmārhāti, West Bengal
                                    Feb 8, 2021
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                                    I recharged BSNL number through Phonepe, with 2399 pack. It showed pack validity as 600 days. (Screenshot attached)

                                    But I received pack benefits of 437 days only.

                                    On complaint, they are saying 600 days is for SIM validity. But it was nowhere mentioned during recharge.

                                    I checked on Google, BSNL has recently changed the plan validity recently from 600 days to 437 days. Why will I spend 2400 rs for SIM validity. Please help to cancel this recharge and refund my money, or extend the pack validity till 600 days.
                                    +1 photos
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                                      S
                                      Shambunath Jha
                                      from Noida, Uttar Pradesh
                                      Feb 8, 2021
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                                      Address: Naya basti, bamboo flat

                                      Please refresh soon as possible
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