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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 91

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P
Patel Prey
Jan 3, 2021
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Address: 137 Masid ni same adas anand Gujarat 388305.

Dear sir

We are having bsnl pole right in front of our house, house no 137 Masid ni same adas anand Gujarat 388305. There are no BSNL connections anymore and electrical cable operators wires are also tied with the support of the pole which are coming in front of our house.
So I request to please remove this pole

Thanks & regards
Rakesh Patel
Mo:- [protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    S
    Shanjai343
    Jan 2, 2021
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    Address: Erode,Tamilnadu

    I have BSNL broadband in my home. Due to some government pipeline constructions on road, my broadband is not working for two months... I'm a school students and I'm in need of wifi for online classes... This lethargic nature of BSNL workers affected my studies... Still my broadband issue is not solved. But I'm receiving broadband bills since two months... When I asked this in BSNL office, they said that this issue doesn't come under their department... And also they are not giving me a clear suggestions to move further... Should I want to pay for something which I actually didn't use?? Money is secondary only, but my studies is greatly affected... Persons at BSNL office are not giving me satisfying answer .. they are careless about their consumers... I'm expecting a good solution from anyone 😩😩...
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      A
      AshisD
      from Mumbai, Maharashtra
      Dec 31, 2020
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      Address: Middle Road, Santoshpur, PIN - 700075

      I have a BSNL prepaid mobile connection, which I am using for last 17 years. Since 25 December, 2020, BSNL 3G data is not available and since 28 December, 2020, Network is not available. My mobile number is [protected].
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        R
        Ramanaa Anandan
        Dec 30, 2020
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        Due to Sim failure I brought a new Sim 4g at tirupur I am give the proof aadhar card resent address but they are not accept pls kindly change the address as per aadaar and activate my Sim
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          R
          Ramanaa Anandan
          Dec 30, 2020
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          Address: Tirupur

          Due to old address my no is not up grade but I brought 4g Sim not working my no is [protected] so kindly change my address through aadhar no[protected] and pls activat my Sim no[protected] Tirupur ho
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            R
            Ramanaa Anandan
            Dec 30, 2020
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            Kindly change my address as per my resent aadhar proof no is[protected] my pH no is [protected]
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              H
              hari678199
              from Delhi, Delhi
              Dec 30, 2020
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              Hello!, I had opted to recharge my cellular account with Rs. 98 which included Data and Voice calls, the amount has been withdrawn from my bank account, but the service has not been reflected on my cellular account, in other words, I have not been subscribed to the service!.

              The Transaction status is showing "Failed", no amount has been refunded to my bank account yet. I have already sent an email to [protected]@bsnl.co.in with no response yet. The transaction ID is PGSM[protected] dated 28/12/2020. Kindly do the needful.

              Warm Regards,

              H. K. R.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Thanks!, the issue has been resolved!
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                H
                hari678199
                from Delhi, Delhi
                Dec 30, 2020
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                I recharged my cellular account with Rs. 98, the amount has been withdrawn from my bank account, but not credited to my cellular account, the transaction page on BSNL portal shows the transaction status as "Failed". The Transaction ID is PGSM[protected], dated 28/12/2020. I have already sent an email to [protected]@bsnl.co.in, with no response yet. Kindly do the needful.

                Warm Regards,

                H. K. R.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  Sougata Sadhukhan
                  from Delhi, Delhi
                  Dec 29, 2020
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                  Address: 2no Ratanpur, Singur, Hooghly-712409

                  Dear Sir,
                  My bsnl Mobile number is [protected]. Rs 74 deducted from my main balance on 03/12/2020 for validity extension. But I have contacted to customer care for the same they told me validity extension not possible through main balance and I have recharged for this reason. I have logde complain And Complain no 1L[protected]. Till Complain not solved. I have contracted to customer care several times but then didn't solve my problem. I am puzzled for that. Please solve the issue.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    ashish.jain18jpr
                    Dec 29, 2020
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                    Address: pn 1103 kisan marg barkat nagar jaipur pincode 302015

                    My name is kapil jain, my landline no is[protected].i surrender my phone in may 2020 but still i not received my deposit amount. Please solve this issue
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      Sheetlam Sharma
                      from Powai, Maharashtra
                      Dec 27, 2020
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                      Address: Bareilly

                      Mene kai baar bsnl me complen ki 18/12/2020 se 27/12/2020 tak koi response nahi unke abhi kaam kare wale jab man ho call kaat dete h or koi bhi call 51 min se pahle nahi lagti h ye company band kar do Mera UPC code genret kara do10 10 kare 30 rs recharge kara cuka hu 3 baar jitne bar call kiya 24 gante mangte h 28 ko viledit katam hogi fi recharge karao sir UPC code genret karao aap chack kara lo ki kitni baar call ki or kitni der me lagi or jo bhi baat karta h koi complen no nhi deta aap record ing check kara le jo bhi call hui ye sab record karte h bena baat puri hui call kat dete h call no1503
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Dec 28, 2020
                      Updated by Sheetlam Sharma                       Pl z rep
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                        V
                        Veependra Singh
                        from Delhi, Delhi
                        Dec 27, 2020
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                        Resolved

                        Dear sir,
                        I have try lot of time to send port request from bsnl sim but I can not get upc code or sms failed.
                        Kindly help
                        Mar 22, 2021
                        Complaint marked as Resolved 
                        Dear sir, my mobile number is 9716968159 kindly provide upc code.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          Shail_gaur
                          from Delhi, Delhi
                          Dec 25, 2020
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                          Address: BSNL Hathras

                          Hello,

                          I did a recharge of Rs.94 for extending my BSNL number validity for 3 months using online app paytm. My money got deducted but I received no validity extension for my BSNL number. I also called BSNL several times but no response I got in this regard.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Dec 25, 2020
                          Updated by Shail_gaur                           Please either reverse my amount of Rs. 94 or update my validity for 3 months according to the plan.
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                            A
                            asha2jagdish
                            Dec 25, 2020
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                            Address: Bareilly

                            I have a BSNL post paid mob connection at Bareilly. Since one month the SMS services and Incoming calls have stopped completely. I have visited BSNL customer care office personally in Bareilly several times and they ask for 24 hrs. Because of this issue, I am unable to get calls or even OTP generation is not possible. My name is Rajendra Jagdish Rane. Need urgent assistance please.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Dec 26, 2020
                            Updated by asha2jagdish                             Airtell office was approached based on interaction with BSNL office personally on 26 Dec . Now Airtell office at Bareilly too has now confirmed that there are no dues from their side. Various proofs are attached for early resolution by BSNL office

                            Dec 26, 2020
                            Updated by asha2jagdish                             I am also enclosing the screenshot of the email recieved from Airtell. BSNL is requested to resolve the matter earliest and may also communicate on my email [protected]@yahoo.co.in

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                              A
                              asha2jagdish
                              Dec 25, 2020
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                              Address: Bareilly

                              I am in Bareilly. The BSNL customer care at Bareilly has been visited at least five times in past two weeks to request that there are no incoming calls and no messages comming / going. Only outgoing calls are functional. Despite all bills having been paid. My name is Rajendra Jagdish Rane. I urge for immediate resolution.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Dec 27, 2020
                              Updated by asha2jagdish                               The BSNL office has placed the onus on Airtel office which has clarified that there are no outstanding balance. Hence BSNL is now requested to restore the services immediately. I am also attaching the screenshots of Airtell no dues

                              Jan 06, 2021
                              Updated by asha2jagdish                               It has been more than a month without solution and added misery. The BSNL Online Grievance Cell has posted a message as resolved which infact is NOT resolved. BSNL is requested for immediate solution. Attached is the screenshot for the message posted by BSNL.

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                                N
                                nitin ravi
                                Dec 23, 2020
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                                Hi,

                                I am planning to port from BSNL to airtel. When I send the sms to port the only reply I get is the request has been delayed and the request could not be processed. Its a mere tactics used by BSNL to stop customer from porting. There is no proper network of BSNL in my region, that is the reason I am applying for porting. Please check and help to resolve this.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  M
                                  Meena manoj
                                  from Delhi, Delhi
                                  Dec 23, 2020
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                                  Address: Front of saint meri school Dausa, rajasthan

                                  Hi ConsumerCourt,

                                  I had planned to port my BSNL prepaid number([[protected]) to Another operator.
                                  Thus I sent PORT to 1900.
                                  Even after 5-6 messages I couldn't get UPC code till now.

                                  I need this urgently.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    P
                                    Pari Ponnusamy
                                    Dec 23, 2020
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                                    Telephone number[protected] at govt primary health centre, vazhiyur with broad band is not working for more than two years.
                                    I complained many times, but no action taken by your department
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      L
                                      lavkush upadhyay
                                      Dec 23, 2020
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                                      Address: Delhi, Noida

                                      My BSNL's sim network is not coming today it's 6 days . My BSNL mobile number is [protected]
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        T
                                        tassaduqnabi
                                        from Delhi, Delhi
                                        Dec 22, 2020
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                                        I am subscriber of BSNL pre on post connection bearing no [protected] with JK20plan.
                                        The 398 plan for validity of my connection had expired after which I recharged with Rs 398 through BSNL portal. I have paid bill amount of Rs 20 which was due . However, still my outgoing calls and data is barred.kindly resolve the issue.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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