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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 91

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M
Malay Bhalala
from Ahmedabad, Gujarat
Jan 6, 2021
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Hello sir

I had recharged wrong bsnl number By Mistake ...I request You To Reverse The entry.
The following is attached Details..

Mobile no Wrongly Recharged - [protected]

Mobile number to be recharged-[protected]

Operator reference no - [protected]
+1 photos
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    R
    Rajyasree Mukherjee
    Jan 5, 2021
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    Address: kolkata

    For two months my landline connection is dead.i have observed in a year i have merely talked from my bsnl connection 6 months and other six months it remain dead.This is going for last 7 years.every alrernate months the phone is dead.but money is automatically deducted from my ECS scheme.Now i want to stop.my ecs scheme ..when i went to JAdavpur telephone exchange i was told it has been shifted to another place in kamalgazi.Now either i will instruct my bank to stop payment to bsnl.if that is not working i.will withdrew all my money from the account so they can not deduct money .frkm next billing cycle.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      P
      Patel Prey
      Jan 3, 2021
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      Address: 137 Masid ni same adas anand Gujarat 388305.

      Dear sir

      We are having bsnl pole right in front of our house, house no 137 Masid ni same adas anand Gujarat 388305. There are no BSNL connections anymore and electrical cable operators wires are also tied with the support of the pole which are coming in front of our house.
      So I request to please remove this pole

      Thanks & regards
      Rakesh Patel
      Mo:- [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Shanjai343
        Jan 2, 2021
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        Address: Erode,Tamilnadu

        I have BSNL broadband in my home. Due to some government pipeline constructions on road, my broadband is not working for two months... I'm a school students and I'm in need of wifi for online classes... This lethargic nature of BSNL workers affected my studies... Still my broadband issue is not solved. But I'm receiving broadband bills since two months... When I asked this in BSNL office, they said that this issue doesn't come under their department... And also they are not giving me a clear suggestions to move further... Should I want to pay for something which I actually didn't use?? Money is secondary only, but my studies is greatly affected... Persons at BSNL office are not giving me satisfying answer .. they are careless about their consumers... I'm expecting a good solution from anyone 😩😩...
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          A
          AshisD
          from Mumbai, Maharashtra
          Dec 31, 2020
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          Address: Middle Road, Santoshpur, PIN - 700075

          I have a BSNL prepaid mobile connection, which I am using for last 17 years. Since 25 December, 2020, BSNL 3G data is not available and since 28 December, 2020, Network is not available. My mobile number is [protected].
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            R
            Ramanaa Anandan
            Dec 30, 2020
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            Due to Sim failure I brought a new Sim 4g at tirupur I am give the proof aadhar card resent address but they are not accept pls kindly change the address as per aadaar and activate my Sim
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              R
              Ramanaa Anandan
              Dec 30, 2020
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              Address: Tirupur

              Due to old address my no is not up grade but I brought 4g Sim not working my no is [protected] so kindly change my address through aadhar no[protected] and pls activat my Sim no[protected] Tirupur ho
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                R
                Ramanaa Anandan
                Dec 30, 2020
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                Kindly change my address as per my resent aadhar proof no is[protected] my pH no is [protected]
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                  H
                  hari678199
                  from Delhi, Delhi
                  Dec 30, 2020
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                  Hello!, I had opted to recharge my cellular account with Rs. 98 which included Data and Voice calls, the amount has been withdrawn from my bank account, but the service has not been reflected on my cellular account, in other words, I have not been subscribed to the service!.

                  The Transaction status is showing "Failed", no amount has been refunded to my bank account yet. I have already sent an email to [protected]@bsnl.co.in with no response yet. The transaction ID is PGSM[protected] dated 28/12/2020. Kindly do the needful.

                  Warm Regards,

                  H. K. R.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  Thanks!, the issue has been resolved!
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                    H
                    hari678199
                    from Delhi, Delhi
                    Dec 30, 2020
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                    I recharged my cellular account with Rs. 98, the amount has been withdrawn from my bank account, but not credited to my cellular account, the transaction page on BSNL portal shows the transaction status as "Failed". The Transaction ID is PGSM[protected], dated 28/12/2020. I have already sent an email to [protected]@bsnl.co.in, with no response yet. Kindly do the needful.

                    Warm Regards,

                    H. K. R.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      Sougata Sadhukhan
                      from Delhi, Delhi
                      Dec 29, 2020
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                      Address: 2no Ratanpur, Singur, Hooghly-712409

                      Dear Sir,
                      My bsnl Mobile number is [protected]. Rs 74 deducted from my main balance on 03/12/2020 for validity extension. But I have contacted to customer care for the same they told me validity extension not possible through main balance and I have recharged for this reason. I have logde complain And Complain no 1L[protected]. Till Complain not solved. I have contracted to customer care several times but then didn't solve my problem. I am puzzled for that. Please solve the issue.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        ashish.jain18jpr
                        Dec 29, 2020
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                        Address: pn 1103 kisan marg barkat nagar jaipur pincode 302015

                        My name is kapil jain, my landline no is[protected].i surrender my phone in may 2020 but still i not received my deposit amount. Please solve this issue
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          Sheetlam Sharma
                          from Powai, Maharashtra
                          Dec 27, 2020
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                          Address: Bareilly

                          Mene kai baar bsnl me complen ki 18/12/2020 se 27/12/2020 tak koi response nahi unke abhi kaam kare wale jab man ho call kaat dete h or koi bhi call 51 min se pahle nahi lagti h ye company band kar do Mera UPC code genret kara do10 10 kare 30 rs recharge kara cuka hu 3 baar jitne bar call kiya 24 gante mangte h 28 ko viledit katam hogi fi recharge karao sir UPC code genret karao aap chack kara lo ki kitni baar call ki or kitni der me lagi or jo bhi baat karta h koi complen no nhi deta aap record ing check kara le jo bhi call hui ye sab record karte h bena baat puri hui call kat dete h call no1503
                          +1 photos
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Dec 28, 2020
                          Updated by Sheetlam Sharma                           Pl z rep
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                            V
                            Veependra Singh
                            from Delhi, Delhi
                            Dec 27, 2020
                            Resolved
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                            Resolved

                            Dear sir,
                            I have try lot of time to send port request from bsnl sim but I can not get upc code or sms failed.
                            Kindly help
                            Mar 22, 2021
                            Complaint marked as Resolved 
                            Dear sir, my mobile number is 9716968159 kindly provide upc code.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              Shail_gaur
                              from Delhi, Delhi
                              Dec 25, 2020
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                              Address: BSNL Hathras

                              Hello,

                              I did a recharge of Rs.94 for extending my BSNL number validity for 3 months using online app paytm. My money got deducted but I received no validity extension for my BSNL number. I also called BSNL several times but no response I got in this regard.
                              +2 photos
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Dec 25, 2020
                              Updated by Shail_gaur                               Please either reverse my amount of Rs. 94 or update my validity for 3 months according to the plan.
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                                A
                                asha2jagdish
                                Dec 25, 2020
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                                Address: Bareilly

                                I have a BSNL post paid mob connection at Bareilly. Since one month the SMS services and Incoming calls have stopped completely. I have visited BSNL customer care office personally in Bareilly several times and they ask for 24 hrs. Because of this issue, I am unable to get calls or even OTP generation is not possible. My name is Rajendra Jagdish Rane. Need urgent assistance please.
                                +1 photos
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Dec 26, 2020
                                Updated by asha2jagdish                                 Airtell office was approached based on interaction with BSNL office personally on 26 Dec . Now Airtell office at Bareilly too has now confirmed that there are no dues from their side. Various proofs are attached for early resolution by BSNL office

                                Dec 26, 2020
                                Updated by asha2jagdish                                 I am also enclosing the screenshot of the email recieved from Airtell. BSNL is requested to resolve the matter earliest and may also communicate on my email [protected]@yahoo.co.in

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                                  A
                                  asha2jagdish
                                  Dec 25, 2020
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                                  Address: Bareilly

                                  I am in Bareilly. The BSNL customer care at Bareilly has been visited at least five times in past two weeks to request that there are no incoming calls and no messages comming / going. Only outgoing calls are functional. Despite all bills having been paid. My name is Rajendra Jagdish Rane. I urge for immediate resolution.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Dec 27, 2020
                                  Updated by asha2jagdish                                   The BSNL office has placed the onus on Airtel office which has clarified that there are no outstanding balance. Hence BSNL is now requested to restore the services immediately. I am also attaching the screenshots of Airtell no dues

                                  Jan 06, 2021
                                  Updated by asha2jagdish                                   It has been more than a month without solution and added misery. The BSNL Online Grievance Cell has posted a message as resolved which infact is NOT resolved. BSNL is requested for immediate solution. Attached is the screenshot for the message posted by BSNL.

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                                    N
                                    nitin ravi
                                    Dec 23, 2020
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                                    Hi,

                                    I am planning to port from BSNL to airtel. When I send the sms to port the only reply I get is the request has been delayed and the request could not be processed. Its a mere tactics used by BSNL to stop customer from porting. There is no proper network of BSNL in my region, that is the reason I am applying for porting. Please check and help to resolve this.
                                    +1 photos
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                                      M
                                      Meena manoj
                                      from Delhi, Delhi
                                      Dec 23, 2020
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                                      Address: Front of saint meri school Dausa, rajasthan

                                      Hi ConsumerCourt,

                                      I had planned to port my BSNL prepaid number([[protected]) to Another operator.
                                      Thus I sent PORT to 1900.
                                      Even after 5-6 messages I couldn't get UPC code till now.

                                      I need this urgently.
                                      +1 photos
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        P
                                        Pari Ponnusamy
                                        Dec 23, 2020
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                                        Telephone number[protected] at govt primary health centre, vazhiyur with broad band is not working for more than two years.
                                        I complained many times, but no action taken by your department
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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