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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 91

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N
Nallurlathesh
from Delhi, Delhi
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Payment not received issue

I have paid Bsnl broadband bill of rupees 1190 on 19/12/2020 through paytm gateway from phone pay, transaction was successful and the amount was deducted from my SBI Account but in the Bsnl portal paid bill is not reflecting and again am getting message like i need to pay bill. Kindly resolve my issue.

UPI Trans id: T2012191130557093491826...
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K
knad
from Delhi, Delhi
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My Prepaid sim in not working since yesterday

I'm using this sim last 10 Years but now yesterday suddenly my BSNL sim Stop working...I have check my phone with other sim they all are working perfectly.

Please let me knw how will i get new BSNL sim, asap....
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Address:HYDERBAD

My wife cell no. [protected], A/c No:[protected] service disconnected since 4 to 5 days. December Bill for an amount of Rs.816/- was paid on 8th December through GOOGLE PAY vide UPI transaction ID:[protected]. Further Disconnection effected even before due date of 21Dec. When Curstomer care was contacted one day they say no bill pending, one day there is about 3000/- pending, to-day they told no pending. For no fault o[censored]s service has been...
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T
tridibguha
from Delhi, Delhi
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Landline Dead for many days

Address:SRISTI 152 Bidhanpalli East, Flat No 4, Garia

My landline no.[protected] is dead for many days, I have repeatedly made a complaint in 198 and also emailed to all the officers but still there's no resolution to the problem.

The trouble ticket no. is [protected].

Kindly help resolve the problem as quickly as possible....
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N
nikhil7032
from Mumbai, Maharashtra
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Incorrect Billing

Team to hide their mistake forcefully refunded my Security amount. Kindly provide an answer to following

1)Why Charges of Mar20-Mar21 has been charged and deducted from my security amount
2)I submitted the request before the cycle of my bill and BSNL delayed the process and bill generated and I am paying the penalty
3)Why BSNL employee become rude to my old mother when she visited the office, any action against...
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J
Jaskaran Joycee
from Patiala, Punjab
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Bill payment done but bsnl showing status of bill is pending

I paid my BSNL landline bill of Rs 358/- to bsnl cfM1, money deducted from my bank but bsnl is showing pending status....
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G
greenparkcsc
from Delhi, Delhi
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Port Message failure

Address:Shalimar Near Agricultural University

Sir I am not able to send port message PORT MNO send to1900. called customer care they are not giving accurate information unaware. Visited MSC Srinagar, Failed to resolve it.,...
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D
dayalal88
from Powai, Maharashtra
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Balance deduction complaint

Address:junagadh

Hello my name is dayalal pansuriya im 75 year old man my number is [protected] my bsnl sim 250rs deduction mene koi services bhi active nahi ki phir bhi balance deduct kar liya .please refund my money hub jase old man ka to balance mat kato bsnl walo tabhi aapki compney nahi chal rahi hai customer care wale to phone receive nahi karta...
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N
notes note
from Bengaluru, Karnataka
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Outgoing messages to 1900 for porting are not being delivered

Despite having sufficient balance in my main account, I'm unable to send porting message to 1900. This has become a frustrating affair and expecting a speedy resolution...
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V
vijay davershetty
from Powai, Maharashtra
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Request for Pole removing

Address:20-52/C, Sharad nagar colony

Respected Officer,

There is a BSNL pole near beside my house.

It is disturbing us because our lane is very short and people have cars. So, people are facing difficulties in car parking.

Currently nobody in our area is using BSNL phone.

So, we request you to please get this pole removed for the betterment of all residents here.

If we have to contact a particular person/office,...
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V
Venkataraman P.N
from Thrissur, Kerala
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Unauthorised deduction from my Cell Balance

Address:Chennai

I am having BSNL mobile connection prepaid since 2003.I used to take yearly Plans. and the last yearly plan was over on 12/12/2020 and the grace period for Plan selection was upto 19/12/2020. I wanted to recharge yearly plan on 13/12/2020.When I was about to recharge on 13/12/2020, I found that from my cell balance Rs75/- has been deducted and Plan 75 has been updated, I immediately called 1503 at 6.27am and raised my complaint.. I was informed...
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P
praveensdugtal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mnp not generating

Address:HARIDWAR

UPC is not generating by bsnl...
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V
vividskinccc
from Powai, Maharashtra
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Outgoing working but incoming not working

Address:115-AAVKAR SQUARE,KRUSHNANAGAR MAIN ROAD,RAJKOT

Landline No.[protected]
My Landline is not working properly since April 2020. Line becomes dead many times. I complained 5-6 times, called personally to all concerned authorities personally. They just give assurance that complaint will be resolved. But no body is resolving it. I am paying all bills since april 2020 without using landline. Currently outgoing is working but incoming call are not working.

Dr. Pratik Sheth...
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S
Sanity Music
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Failed transaction refund not given

Payment failed but amount debited. It was 8 days ago and No refund yet.
Reference Number:[protected]
Contact Number: [protected]
Contact Email Address: [protected]@gmail.com...
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Address:Rawat Market Datia MP

BSNL Tower situated at Rawat Market Datia MP Has not been paid since March 2019. I have been following up with finance department regularly but so far no action has been taken.
Request you to please resolve this issue ASAP.

Premises owner:
Sandeep Rawat
[protected]
Datia...
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U
Ukt
from Powai, Maharashtra
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Recharge failed but money deducted but no refund yet

I had recharged three days ago for BSNL mobile no. through online portal ...it was of Rs.792 validity 180 days... They deducted money but recharge showed as fail. Their transaction History showing as refund initiated but till now no response. Tried calling customer care number but no use. Please solve my issue. Amount deducted is quiet large comparatively....
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S
shashankzobb
from Powai, Maharashtra
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3G BTS fault issue

I complaint so many times to the DEORIA division about the 3G fault in seorahi 274406 kushinagar near Raza Jama masjid pruvanchal Bank but no one is responding. 3G internet is not working and most of the time seorahi site remains shut down. Do take necessary action. We are frustrated from the DEORIA division staff, they are neglecting this area....
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I got cll from a person who has to say that he is from phonpe n asking about my bnk details n atm details...

His number is +[protected]
Time of calling
12th December 2020 at 1:43 pm

I didn't give him details.. than he hang up cll as saying uska ghar pakistan me hai...
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Address:239 Kallupura Kureshi Market Near Maliwara Chowk Nehru Nagar Pocket 2 Ghaziabad

We are having bsnl pole right in front of our house..there are no bsnl connections anymore and this pole is used by other local tv and net cable operators wires are also tied with the support of the pole which are coming in front of our house also on yesterday some theives were trying to climb up to our house through that pole as there is easy to enter into the house through that pole, these things were also happens previously but they were...
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Address:Secunderabad , Gautham Enclave

Hi our broadband is not working since 1 month. Even after numerous complaints its no use.

We have raised a fresh complaint[protected].

Please look into it as we are not having the internet from past 1 month. We live in a place where connectivity is very poor and we rely mainly on BSNL.
But recently it has been a very poor experience....
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