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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 89

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030 Ashwani Kumar
from Delhi, Delhi
Jan 21, 2021
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Dear sir,
Today on 21 January I make a recharge of Rs 198 on my bsnl number [protected] through paytm with reference number [protected] My recharge order was Successfully Completed but I have still not receive Recharge benefits they didn't pick any calls from customer care number If they didn't resumes services then please sir take a request for my refund amount
So please solve this problem for me it is very inconvenience for me

Regard
Ashwani kumar
+1 photos
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Jan 22, 2021
Updated by 030 Ashwani Kumar
Sir
Sorry for inconvenience but after the submission of complaint I send a written email to bsnl after some time the services are resumes so I want to withdraw my complaint because it is unnecessary & unethical to continue my complaint

Regard
Ashwani kumar
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    B
    Bharathesh.murthy
    from Delhi, Delhi
    Jan 21, 2021
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    Address: hase 4, Sector 59, Sahibzada Ajit Singh Nagar, Chandigarh 160059

    Hi,

    I ported out my mobile number bearing Account No:[protected] on July 2019, 6 months over I didnt get my final settlement which is around 1200 rupees approximate, please help.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      Shikhar1825
      from Noida, Uttar Pradesh
      Jan 21, 2021
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      Address: 260/2 Indra Nagar 3rd, Meerut

      This is to notify you that an old unused BSNL pole is installed just in front of my house in Indra Nagar, Meerut. This pole is damaged and can collapse at any point in time causing fatal injury to someone.
      No neighbourhood is having any BSNL connection and this pole is being used by local TV connection providers.

      I request for the earliest removal of this pole in order to avoid any mishap and accidents.

      Below is the complete address.

      260/2 Indra Nagar 3rd, Meerut
      Landmark - behind Shakti Petrol Pump, Delhi Road, Meerut.

      Regards,
      Shikhar
      [protected]
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        S
        Subir Krishna Deb
        from Kolkata, West Bengal
        Jan 20, 2021
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        Address: BSNL Jadavpur ,Kolkata.
        Website: Landline.

        Our landline was dead from 18.07.2020 which complained at RaniKuthi Exch. under Jadavpur kolkata westbengal, complain docket no.is [protected] dt.20.07.2020. our cutomer ID.[protected] Telephone no.[protected]. in the name of Santa Deb . This telephone was active from 10.12.2020. It is our request please allow rebate for the period from 18.07.2020 to 09.12.2020 and thus oblige.(Rent rebate)
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          K
          Kashinath Upase
          from Pune, Maharashtra
          Jan 20, 2021
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          Address: Aashirwad building,agroyanagar,barshi road,latur(maharashtra)

          I have closed my landline A/C no.[protected] in year 2018 .Till today I have not recieved the deposit refund
          +2 photos
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            M
            muraleedhara warier
            from Thiruvananthapuram, Kerala
            Jan 19, 2021
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            Address: sankara giri kilimanoor 695601

            I applied to the JTO Kilimanur to cancel my landline connection no [protected] on 16.1.20. I surrendered my telephone instrument and got it acked.Ever since the Accounts officer is raising bi monthly bills and recovering it from an adavcne of Rs 1500 I had with them at the time of application.Last such bill was of December 20. The JTO Kilimanur could not resolve the issue obviously be cause he has not taken prompt action to inform the matter to the accounts officer.My request is settle mtter and refund the irregularly recovered amount with the security deposit imemdiately.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Á
              Ásmita Patel
              from Mumbai, Maharashtra
              Jan 19, 2021
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              I tried a lot to register my sim on mobile but it fails...may be configuration is wrong so provide me the true detail
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                P
                Pushkar Shukla
                from Kanpur, Uttar Pradesh
                Jan 18, 2021
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                Address: A-1871, Avas Vikas Colony Hanspuram Naubasta Kanpur 208021

                Dear Sir,

                We have One BSNL dead pole standing in front of my corner house

                A-1871, Avas Vikas Colony Hanspuram Naubasta Kanpur 208021

                There are no bsnl connections anymore and this pole is used by other local tv and net cable operators wires are also tied with the support of the pole which are coming in front of our house.

                So I request to please remove this pole from here

                Thanks
                Pushkar Shukla
                [protected]
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                  M
                  Mohd shahwaz
                  from Delhi, Delhi
                  Jan 17, 2021
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                  Address: Shishgarh

                  UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
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                    S
                    SUMITA SENGUPTA
                    from Bengaluru, Karnataka
                    Jan 16, 2021
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                    Address: 118 Chowdhury Para Road., Near Uttarayan, P. O. Nimta, Kolkata-700049, WB

                    Dear Sir/Madam

                    My Landline No. [protected] is not functional / out if order since September 2020. I have lodged the complaint with Birati Telephone Exchange in October 2020. And the telephone connection is still not restored.

                    So, I request waiver / rebate of the bill from that period till it becomes operational.

                    Thanking You,

                    Sumita Sengupta
                    Mbl. [protected]
                    +1 photos
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                      A
                      Ajeeshk
                      from Noida, Uttar Pradesh
                      Jan 15, 2021
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                      Dear Sir/Madam,
                      I am a bsnl landline customer. Recently i paid my landline bill twice through two different online Payment methods. I request you to refund my bill amount as soon as possible. My bsnl account number is [protected] and telephone number is [protected]. Customer Name is ANOOP K and In Voice number is SDCKL [protected] Below i have attached the proofs of both the transactions.

                      Thankyou.
                      +2 photos
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                        N
                        Neeraj kant
                        from Saint Thomas Mount, Tamil Nadu
                        Jan 14, 2021
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                        Landline [protected] is out of order from one month everytime when complaint is booked after 3 days the same is closed after 3 days.complaint no [protected], [protected],[protected],[protected],[protected] when called mr surjeet lineman mobile no [protected] he says he has been transfered
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                          S
                          Sumedhpatil675
                          from Hadgaon, Maharashtra
                          Jan 14, 2021
                          Resolved
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                          Resolved

                          Address: AT POST- ANJANSINGI TQ.DHAMANGAON RLY,DIST.AMRAVATI,444709,MAHARASHTRA

                          Dear Sir/Madam,
                          I located in AT POST- ANJANSINGI TQ.DHAMANGAON RLY, DIST AM RAVATI, Maharashtra having pin code 444709 .Sir, We have a bsnl 3G tower in our small village having population of 10-20thousand, instead it is not able to provide range over entire village, only the area near the tower is getting BSNL 3g coverage.I tried to inform this issue in Dhamangaon Rly, Maharashtra BSNL office but they didnt notice and ignore.Please take an action to fix this issue since it is the main reason for not using BSNL 3g prepaid in our village.
                          +1 photos
                          Jan 21, 2021
                          Complaint marked as Resolved 
                          They provided their technical teams to fix this issue.Thank you
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            V
                            varder
                            from Noida, Uttar Pradesh
                            Jan 12, 2021
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                            SIM was not being used for sometime and now it's showing SIM registration failed. Please reactive
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                              S
                              SyedMohd123
                              from Powai, Maharashtra
                              Jan 12, 2021
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                              Address: Beniapukur

                              Being a senior citizen, I have gone to different offices and departments of BSNL with the letter to show that I have already surrendered my number and still receiving bills. I have even gone to AOTR and as instructed by him I have mailed him all the letters but still haven't received any reply. Just today I again received a bill.
                              033-2284****
                              +3 photos
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                                I
                                indiyaan ind
                                from Delhi, Delhi
                                Jan 12, 2021
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                                Address: C V Raman nagar Bangalore 560093

                                My BSNL LANDLINE COMPLAINT HAS NOT BE ATTENDED FOR months NOW.

                                I have made the payment and not using there service

                                THE SERVICE IS INCONSISTENT AND WE HAVE CONSTANT ISSUES AS THE LINE IS DOWN MOST OF THE TIME.

                                REQUEST CONCERNED AUTHORITIES TO LOOK IN TO THE MATTER AND RESOLVE.
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                                  BalajiRamesh
                                  from Neyveli, Tamil Nadu
                                  Jan 11, 2021
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                                  Address: Cuddalore circle, Tamilnadu

                                  I have surrendered my landline phone no.[protected] after taking FTTH connection. On 18th November 2020 a SMS was received that an amount of Rs, 1993/- was generated for refund. But however to till date 11.01.2021, the amount was not received.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    V
                                    Vishal9sep
                                    from Delhi, Delhi
                                    Jan 11, 2021
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                                    Address: ASANSOL

                                    I was not using my BSNL sim for a while because of which I did not do any recharge for long time. When I enquired about the balance I had, it said my account has been closed temporarily and I need to recharge to reopen it. I even recharge my BSNL sim with 220rs but still it is not activated. Kindly help. My BSNL sim phone number is [protected] .
                                    Please help.
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                                      S
                                      Suv1616
                                      Jan 11, 2021
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                                      I want to port my bsnl number, a send massage 3/4 times -- port [protected] to 1900, sms send done but upc code not recived plese help me

                                      ** my bsnl sim usage about 1 year **
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                                        Saquib Choudhury
                                        Jan 11, 2021
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                                        Address: Makum road, Tinsukia, P. O. Tinsukia, Dist. Tinsukia, Assam -786125

                                        Dear Sir,
                                        This is to inform you that my billing address of my BSNL post paid mobile no. [protected] has to be changed to a new address as I am going on a transfer to a different place.

                                        My old address : Saquib Choudhury
                                        Ghoirallie Tea Estate
                                        P. O. Borjuli
                                        Dist. Sonitpur
                                        Rangapara Assam - 784504

                                        New address required : Saquib Choudhury
                                        Makum road, Tinsukia.
                                        P. O. Tinsukia
                                        Dist. - Tinsukia
                                        Assam 786125
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Jan 11, 2021
                                        Updated by Saquib Choudhury
                                        Dear Sir,
                                        This is to inform you that my billing address of my BSNL post paid mobile no. [protected] has to be changed to a new address as I am going on a transfer to a different place.

                                        My old address : Saquib Choudhury
                                        Ghoirallie Tea Estate
                                        P. O. Borjuli
                                        Dist. Sonitpur
                                        Rangapara Assam - 784504

                                        New address required : Saquib Choudhury
                                        Makum road, Tinsukia.
                                        P. O. Tinsukia
                                        Dist. - Tinsukia
                                        Assam 786125

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