Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15969
Resolved
6089
Unresolved
9880
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 92

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jaskaran Joycee
from Patiala, Punjab
Dec 16, 2020
Report
Copy

I paid my BSNL landline bill of Rs 358/- to bsnl cfM1, money deducted from my bank but bsnl is showing pending status.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
My transaction I'd is FCDR[protected]
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    greenparkcsc
    from Delhi, Delhi
    Dec 16, 2020
    Report
    Copy

    Address: Shalimar Near Agricultural University

    Sir I am not able to send port message PORT MNO send to1900. called customer care they are not giving accurate information unaware. Visited MSC Srinagar, Failed to resolve it.,
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      dayalal88
      from Powai, Maharashtra
      Dec 16, 2020
      Report
      Copy

      Address: junagadh

      Hello my name is dayalal pansuriya im 75 year old man my number is [protected] my bsnl sim 250rs deduction mene koi services bhi active nahi ki phir bhi balance deduct kar liya .please refund my money hub jase old man ka to balance mat kato bsnl walo tabhi aapki compney nahi chal rahi hai customer care wale to phone receive nahi karta
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        notes note
        from Bengaluru, Karnataka
        Dec 15, 2020
        Report
        Copy

        Despite having sufficient balance in my main account, I'm unable to send porting message to 1900. This has become a frustrating affair and expecting a speedy resolution
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vijay davershetty
          from Powai, Maharashtra
          Dec 15, 2020
          Report
          Copy

          Address: 20-52/C, Sharad nagar colony

          Respected Officer,

          There is a BSNL pole near beside my house.

          It is disturbing us because our lane is very short and people have cars. So, people are facing difficulties in car parking.

          Currently nobody in our area is using BSNL phone.

          So, we request you to please get this pole removed for the betterment of all residents here.

          If we have to contact a particular person/office, then please provide number of that concern person/office.

          Thanks for cooperation.

          Vijay
          [protected]
          +1 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Venkataraman P.N
            from Thrissur, Kerala
            Dec 15, 2020
            Report
            Copy

            Address: Chennai

            I am having BSNL mobile connection prepaid since 2003.I used to take yearly Plans. and the last yearly plan was over on 12/12/2020 and the grace period for Plan selection was upto 19/12/2020. I wanted to recharge yearly plan on 13/12/2020.When I was about to recharge on 13/12/2020, I found that from my cell balance Rs75/- has been deducted and Plan 75 has been updated, I immediately called 1503 at 6.27am and raised my complaint.. I was informed that it is auto debit and when I questioned that grace period is upto 19/12/2020 and I wanted to take yearly plan, I was asked to wait and call later. I called again at 07.15 am and I was informed that I can recharge yearly plan now and Rs 75 will be credited back to my account.I raised the doubt that if I make a yearly plan now, how the Rs 75 plan will be treated. I was told that the last recharge plan will be taken and Rs 75 will be refunded.After this assurance, I recharged Rs 1999/- at 09.59 am and did a few outgoing calls.from 10.04am.Now I am told that since free calls from plan 75 has been used I cannot get back the amount.Rs75 is not the criteria but the act is wrong.I have complained in Twitter also ...It is not my fault, No reaction from BSNL
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Dec 17, 2020
            Updated by Venkataraman P.N
            Thanks to ConsumerComplaints.in Team.. BSNL has refunded the amount today...thanks for taking up my case and thanks to BSNL for redressing the complaint at short time
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              praveensdugtal
              Dec 15, 2020
              Resolved
              Report
              Copy
              Resolved

              Address: HARIDWAR

              UPC is not generating by bsnl
              Dec 15, 2020
              Complaint marked as Resolved 
              I am complainig for upc generation problem bsnl not providing me..
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vividskinccc
                from Powai, Maharashtra
                Dec 15, 2020
                Report
                Copy

                Address: 115-AAVKAR SQUARE,KRUSHNANAGAR MAIN ROAD,RAJKOT

                Landline No.[protected]
                My Landline is not working properly since April 2020. Line becomes dead many times. I complained 5-6 times, called personally to all concerned authorities personally. They just give assurance that complaint will be resolved. But no body is resolving it. I am paying all bills since april 2020 without using landline. Currently outgoing is working but incoming call are not working.

                Dr. Pratik Sheth
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sanity Music
                  Dec 14, 2020
                  Report
                  Copy

                  Payment failed but amount debited. It was 8 days ago and No refund yet.
                  Reference Number:[protected]
                  Contact Number: [protected]
                  Contact Email Address: [protected]@gmail.com
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sande15
                    Dec 14, 2020
                    Report
                    Copy

                    Address: Rawat Market Datia MP

                    BSNL Tower situated at Rawat Market Datia MP Has not been paid since March 2019. I have been following up with finance department regularly but so far no action has been taken.
                    Request you to please resolve this issue ASAP.

                    Premises owner:
                    Sandeep Rawat
                    [protected]
                    Datia
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Any update on this?
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      Ukt
                      from Powai, Maharashtra
                      Dec 13, 2020
                      Report
                      Copy

                      I had recharged three days ago for BSNL mobile no. through online portal ...it was of Rs.792 validity 180 days... They deducted money but recharge showed as fail. Their transaction History showing as refund initiated but till now no response. Tried calling customer care number but no use. Please solve my issue. Amount deducted is quiet large comparatively.
                      +1 photos
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        shashankzobb
                        from Powai, Maharashtra
                        Dec 12, 2020
                        Report
                        Copy

                        I complaint so many times to the DEORIA division about the 3G fault in seorahi 274406 kushinagar near Raza Jama masjid pruvanchal Bank but no one is responding. 3G internet is not working and most of the time seorahi site remains shut down. Do take necessary action. We are frustrated from the DEORIA division staff, they are neglecting this area.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Apiii
                          Dec 12, 2020
                          Report
                          Copy

                          I got cll from a person who has to say that he is from phonpe n asking about my bnk details n atm details...

                          His number is +[protected]
                          Time of calling
                          12th December 2020 at 1:43 pm

                          I didn't give him details.. than he hang up cll as saying uska ghar pakistan me hai
                          +1 photos
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vedantvik1
                            Dec 11, 2020
                            Report
                            Copy

                            Address: 239 Kallupura Kureshi Market Near Maliwara Chowk Nehru Nagar Pocket 2 Ghaziabad

                            We are having bsnl pole right in front of our house..there are no bsnl connections anymore and this pole is used by other local tv and net cable operators wires are also tied with the support of the pole which are coming in front of our house also on yesterday some theives were trying to climb up to our house through that pole as there is easy to enter into the house through that pole, these things were also happens previously but they were not successful to rob the house but this time they were trying to enter the house very through the pole and take the some items from our house.
                            So I request to please remove this pole from here.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Respected committees, Please work on the complaint as soon as possible as it was very harmful to live into the house when the pole is situated in the front of the house
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sushmita P
                              Dec 11, 2020
                              Report
                              Copy

                              Broadband not working from past 1 month

                              Address: Secunderabad , Gautham Enclave

                              Hi our broadband is not working since 1 month. Even after numerous complaints its no use.

                              We have raised a fresh complaint[protected].

                              Please look into it as we are not having the internet from past 1 month. We live in a place where connectivity is very poor and we rely mainly on BSNL.
                              But recently it has been a very poor experience....
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              N
                              nram08
                              Dec 11, 2020
                              Report
                              Copy

                              Address: plot no 315 SRI SAI NAGAR POTHUR CHENNAI 600052

                              Not able to use the mobile as net work is not accessable thro mobile/
                              sufficient balance is available in the account
                              mobile no [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                pankajraja
                                from Powai, Maharashtra
                                Dec 11, 2020
                                Report
                                Copy

                                I didnt remember my phone number, i want to block my lost sim, what can i do
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Venkata Subbaiah Ummadisetty
                                  from Powai, Maharashtra
                                  Dec 10, 2020
                                  Report
                                  Copy

                                  Unwanted calls and messages

                                  Sir,
                                  I am frequently getting messages and calls from BP-NZBSNL on my mobile NO. [protected] regarding bill payment for account No. XXXXXXX7025 having Phone No.[protected]. But, said BSNL land line number is not at all related to me. Please cause to stop sending and calling me in this regard. Thanks...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  H
                                  High-profile
                                  from Powai, Maharashtra
                                  Dec 10, 2020
                                  Report
                                  Copy

                                  Address: Pali Rajasthan

                                  I have bsnl broad band connection. I have plan of my connection about 3000rs/month but last four month bsnl OFC is damage and still its not repair by bsnl.
                                  So please tell me customer have any guidline or law by trai which help me to rebate bill.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Dec 13, 2020
                                  Updated by High-profile
                                  What about my complaint
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Saa Hil
                                    from Powai, Maharashtra
                                    Dec 9, 2020
                                    Report
                                    Copy

                                    Address: bakhi akher handwara kupwara

                                    I have paid a bill of rs 996 for my bsnl postpaid but still on my bsnl app the status is showing pending and my services are still barred.
                                    kindly resolve it ASAP
                                    +1 photos
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit