Bharat Sanchar Nigam [BSNL] — bill payment a/c [protected]

Services under the above bill is interrupted several times in the past. My request is bsnl automatically reduce their bill during telephone dead period. At the same time they should provide continuous services by updating the materials such as wire etc. They message saying that the bill is not paid telephone will be disconnected. By paying the bill i am not sure of their good services. Please do the needful and direct bsnl for providing good and continuous services. If this is sure, i am ready to pay the bill after deduction for the dead period.