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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 182

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I
Ishan92
from Allahabad, Uttar Pradesh
May 9, 2018
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Address: Varanasi, Uttar Pradesh, 221002

I was trying for restoration of by bsnl number, after 1 year they finally took my application for restoration. They told me within a week it will get restored at maldhaya, varanasi office. After 2 week when i don't get any response from bsnl office again i went to maldhaya, varanasi office they told me that it is in process and gave me number 581000 to asked them reason of delay, they told me that it's pahadiya, varanasi office number. When i call them they start misbehave and cut my call.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Sir our hospital landline[protected] is dead for, 25 days and inspite 8 complaints on 198 no person is coming to correct it
Being a medical facility we are facing great inconvinience

Dr Amitabh soni
Soni hospital
4 saheli marg
Udaipur 313001
Rajasthan
My name is shankar dayal singh S/o dudhnath singh.i live at hajipur bihar, I lost mobile at last night (02/05/2018), i use bsnl gsm sim, My sim number [protected].so i deactivate my sim,
plz deactive number
My phone no[protected] is not working for last 10 days.
again and again complaining no one taking action.
pls take action as soon as possible
My BSNL broadband connection gives me very slow upload connection, average of 50 KBPS, downloads are fine near about 1 MBPS but upload don"t even cross 60 KBPS under any conditions. Occasionally it bumps up to 100 KBPS but once in a very long period of time my network and modem information are attached to this complain. I am on rs 550 package.
Dear sir/mam
please block my bsnl no [protected] as i have lost my phone including this no so that no one can misuse my no. I have also attached the FIR copy as well the original id of the customer
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    Durham Shankar mukherjee
    from Ingraj Bazar, West Bengal
    May 9, 2018
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    Address: 713424
    Website: www.wb.bsnl.co.in

    The tel no [protected] of durga sankar mukherjee is officially surrenderd on 27/11/2017 at sehabazar tel. Exchange and it's receipt copy is with me. Also up to date bill on 27, /11/2017 has been paid by me. But still bill is coming. Now i request you please disconnect line immediately and i should not pay the incoming bill amt and since the tel device has been submitted on 27/11/2017, and so tel. Line has cut on 27/11/2017. All are done officially. I. E. Telephone faculty or tel. Connected with my house. So i do not pay the aforesaid bill amt and also i request to refund my cation money
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    May 09, 2018
    Updated by Durham Shankar mukherjee
    Tel connection is not with my house from 27/11/2017
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      Durham Shankar mukherjee
      from Ingraj Bazar, West Bengal
      May 9, 2018
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      Address: 713424
      Website: www.wb.bsnl.co.in

      Tel no is officially surrendered on 27/11/2017 at sehara bazar exchange. But still bill is coming. I request you to disconnect the line immediately and why should i pay the bill. Since i have paid the bill upto 27/11/17 and telephone device is also surrendered on 27/11/2017. Please consider mater heartly and oblize. Your helpful solution is needful. Yours faithfully
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Respected sir/medan,
      I got around 6000bill without using any calls, and Internet please send my 3months bill
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        A
        anushri.jain024
        from Udaipur, Rajasthan
        May 9, 2018
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        Address: 302033

        Today in the morning at 10:30 a. M. I received a call from bsnl (Via number [protected]) asking to resolve any issues related to bsnl broadband or to upgrade bsnl broadband, they also confirmed from me that i have a bsnl broadband connection on the landline number and told me that he is a bsnl representative, i told him that there is a internet speed problem coming in our internet. For this, he asked me to message from my unregistered mobile number bvas and send it to 56677. He also said that you will get a message but after sometime when no message was received, then he asked me to do the same, i have again send the message, then also no message was received, then he told me to send the message from other unregistered mobile number, then also i do not receive any message, i do the same but at this time i become alert and he told me that after half an hour you will receive an message for an updated credentials (Login id and password) for bsnl broadband and i have started searching various sites and found that these are hackers and add services without my concern and also i have contacted to bsnl customer care (By dialing 1503) and have talked to bsnl executive regarding this, they told me that no call has been made via bsnl customer care at your landline number.

        Kindly tell me a solution so that fraud happened with me can be corrected.

        Thanks and regards,
        Anushri jain
        +91-[protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          sushil kanhekar
          from Ahmedabad, Gujarat
          May 8, 2018
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          Address: Bhandara, Maharashtra, 441802
          Website: Bsnl

          Sir, till yesterday morning i was getting good network coverage of bsnl 3g inside my home, but after that they decreased the frequency range. Now i'm not getting 3g. I paid for 3g internet and if i'm not getting any coverage then what's the use of paying for it. Either they have to increase the frequency range or i want my money back. Otherwise i will change my service provider
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            T
            tejashwi Makani
            from Dahod, Gujarat
            May 8, 2018
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            Address: Amreli, Gujarat, 365601

            Hello sir

            This is tejashwi makani

            I had lost my sim and also called for coustomer care but no call and response they told that executive will call and from lat 5 days i am not getting any solution before my lost sim gets misused i want to block it...

            So i wanna tell that plzz if possible block my number

            [protected]@gmail.com its my email
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Slow net
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              M
              Mahendra Mohan Choudhary
              from Jamshedpur, Jharkhand
              May 7, 2018
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              Dear sir, my 76 yrs old mother, mrs bucchi devi staying at village dularpur, darbhanga. Bsnl sim no.[protected] alloted from pandoul with proof of her aadhar card no.[protected]. Without any notification mobile number has been stopped and realloted to someone my same number. After a long quirry alloted number individual deposited the above number to bsnl office madhubani. Now madhubani office says that you have to take new sin for same number from this office. Really it's a horrible matter whenever a number is active in mobile communication how it was realloted. Longed my complain with central grievance and head office bihar circle patna too to solve the matter. At the time of last call there was balance rupees 160/ above. Finally you are requested that please activate my same number to my old sim card already is in my mobile. Thanx
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              I want to deactivate the BSNL hungama plan as soon as possible. Do it immediately. My landline number is[protected]
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                PRIYANKA sharma 2305
                from Bilara, Rajasthan
                May 6, 2018
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                I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected].Wthout our request BSNL HANGAMA is connected to our telephone no. and started charging the amount.
                Please note that i am not interested to activate in BSNL-HUNGAMA PLAN. & immediate disconnected the scheme, arrange to refund money.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                My phone no. is[protected] I have paid all bill including bill no SDCKL[protected] and dis connected the phone . Now an outstanding amount for Rs31 Shown against my account
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                  K
                  Kalim59
                  from Macherla, Andhra Pradesh
                  May 5, 2018
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                  Address: 501512
                  Website: Vsbm.ac.in

                  Hi sir

                  We are are from vijaya school of business management our mobile no on with boardband is fixed is [protected]. Actually we cannt able to access the internet since 4months i have given money complaints but it is automatically is been closed. As u aware that we run a college we are facing many problem for online works. Please i request you to please forward this complaint to your higher authorities that i can be rectify as soon as possible.

                  Thanking you sir

                  Yours faithfully
                  Vsbm
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  We M/s :Medisun Health Care.We have a postpaid connection of bearing number[protected].
                  Here with we found a techichical issue about our caller id the name was different instead of our company name Medisun Health Care . Kindly request to rectify the problem and do the needful immediately.
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                    A
                    Atanu Kundu
                    from Kolkata, West Bengal
                    May 4, 2018
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                    Address: Kolkata, West Bengal, 700123

                    I’ve surrender my both landline in december 2017 and submitting all documents along with one cancel bank cheque.
                    Account officer of barrackpore asked me to come in april 2018 to know status of my refund status along with bank statement.
                    I’ve visited twice to your barrackpore office in end of april 2018 and may 2018 but now account officer reply that bsnl having no fund to refund my security deposit and no tentative date shared.

                    Request look into this matter and help me to get my security deposit refund.

                    My both numbers given below and i’m 60 + female senior citizen, hope you concider my point on humanitarian ground.

                    Land line[protected]Amount to be refund :- 2280 inr)
                    Land line[protected]Amount to be refund :- 501 inr)
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    An unknown numbers are being sent to my mobile via messages from BT-TESYNC .i dont want those numbers to be sent to my mobile plz help in blocking it. It is sending namaste.plz call me back.etc etc.the numbers are starting with 5...and if we r calling on those numbers its just cutting the call.everyday we r getting 2 messages from this BT-TESYNC
                    We have a sancharnet account [protected]@sancharnet.in. We are not able to log-in to our account since last week. We hope, the problems will be sorted out soon.
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                      T
                      T Uppili Srinivasan
                      from Pappinisseri, Kerala
                      May 3, 2018
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                      I am a bsnl pensioner, drawing my pension at canara bank, srirangam, trichy. My pension is credited by cppc bangalore. I was receiving sms alert on pension credit upto february 2018. From march 2018 onwards no alerts received. They say they have sent sms and got the report as delivered whereas the sms has not reached my handset. Please solve this issue. My mail id. [protected]@gmail.com
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      May 03, 2018
                      Updated by T Uppili Srinivasan
                      I am receiving sms alerts for my fund transfer, atm withdrawals etc whereas only pension credit alerts are not received. It is a specific issue. Hence it has to be sorted out by BSNL and Canara Bank CPPC end.
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                        J
                        jsivad
                        from Erode, Tamil Nadu
                        May 3, 2018
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                        There is being much spamming from these bt accounts :
                        1) bt-652000: they are asking me to dial[protected]. The offer is free number.
                        Actual sms content
                        {
                        Last day!!!
                        Congratulations
                        Mobile no. [protected]
                        Today special offer!!!
                        Dial[protected]
                        (Dial free free number)
                        }

                        2) bt-656566: spamming immoral contents.
                        Actual sms content
                        {
                        Free offers! Watch exciting entertainment videos. & sizzling romantic scenes. Click http://bit.ly/MobiMasalaVid http://14.142.118.20/?uid=554&promote
                        }
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Bsnl is the worst in customer service.they are spamming customers buying new Sim from day one. As stated above, even 10 to 15 SMS are received everyday from BT-659797, BT-655678, BT-652000 BT-659009 Many are even bordering on adult messages asking to click link to watch adult videos! even activating DND doesn't stop them. This company had to be shut down and sold to private operators. A goddamn waste of public money on salary and equipments
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                          Jatin Sahoo
                          from Bengaluru, Karnataka
                          May 3, 2018
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                          Address: Jajpur, Odisha, 755019
                          Website: BSNL

                          Sir,
                          I have a broadband with land line connection in the name of jatindra nath sahoo having telephone no[protected]. Since one and half year there was problem in land line only broadband was being used smoothly since long. But since one month the broadband is also not working. After giving complain at bsnl office jajpurroad neither sdo nor je nor lineman are taking any kind of interest to solve the problem my phone line. They are saying that if one km of cable will be replaced then only the problem will be solved. I have complained and my complain registration no is-[protected]. Without resolving my complain a message has come to my mobile that my complain has been resolved. I am astonished how this is possible. So please take necessary action to solve this problem as soon as possible. While we are the coustemer of an urban area our problem is not being solved quickly then what would be the result in rural area.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Bhuvenesh Soni Mahecha
                            from Jaipur, Rajasthan
                            May 2, 2018
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                            Address: Barmer, Rajasthan, 344001

                            I cant send sms to company to porting. Last 15 days i contact to customer care but there is no any resposce i contact the executive says there is no any problem u send again sms the code ll come.

                            But i cant send sms to 1900 port my bsnl number is [protected] plz give the proper solution. And asap resolve the my pro dont give the wrong info its very imp no for me i.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              Sadaqat Khan
                              from Budaun, Uttar Pradesh
                              May 1, 2018
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                              Address: Moradabad, Uttar Pradesh, 244001

                              I have apply many times for a new connection.
                              I want broadband connection for my home.
                              My neighbour is using bsnl broadband already but when ever i apply for new broadband connection bsnl workers or officers says that there is lack of machinery for new connections or other reasons.

                              I dont understand there reason becuase bsnl is indias biggest company.

                              Please help as soon as possible
                              I want a new fibrenet connection from bsnl now.
                              I am from moradabad city
                              Pin code 244001

                              Regards sadaqat ullah khan
                              Mobile number [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                A
                                Abhimunyaaa
                                from Bengaluru, Karnataka
                                May 1, 2018
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                                Address: 799286

                                My number [protected] (Tripura)
                                They blocked my number without any information.. I'm in bangalore now, i called to bsln helpline number, cc provider person given some northeast helpline number but all are not exist, i can't explain how disgusting it is.. I don't know whom to i concert. They don't have tripura's helpline number as well as northeast. They even don't know whether northeast is exist or not in india. Unblock my number or give a call ([protected])
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  A
                                  abhishekwin
                                  from Allahabad, Uttar Pradesh
                                  May 1, 2018
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                                  My sim is blocked, please reactivate it. Also explain why sim was blocked. Date of incidence is 1 may 2018. My number is [protected].

                                  I called customer care and received puk number, but that is also not helping as it is saying wrong puk.

                                  I tried recalling customer care but not getting agents.

                                  I saw some other people in this segment getting their complain resolve. So i hope my number also gets reactivated.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Mahendra Mohan Choudhary
                                    from Jamshedpur, Jharkhand
                                    Apr 30, 2018
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                                    Website: google

                                    Dear sir,
                                    My mobile number [protected], district madhubani circle (Bihar) has been dead without any notification. Present balance was rupees 150/above. My this number already linked with my aadhar number. (Time of issuing new sim)
                                    My all communication with my relatives is the only one mobile number including bank transactions also.
                                    I am 76 years old widow and staying alone in my village. If any due is there please intimate me. But reopen my same number immediately.
                                    Hope that bsnl service will solve my problem very soon.
                                    Thanking you,
                                    Buchhi devi
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    My wifi signals are very bad ..im not getting signals at all.i have paid the bill on date after paying the bill also there is no worth for this...then what is the useingiving offers for the broadband...
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                                      Nong Nongz
                                      from Saiha, Mizoram
                                      Apr 25, 2018
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                                      Address: 793016
                                      Website: Bsnl

                                      Dear sir\madam

                                      I am from meghalaya (Shillong) and i'm here to complaint about the bsnl broadband internet connection, which i find disappointment in almost all the time, that it is either not working or if it does work it is very damn slow and for this time it has been goes upto 4 days that it does not work i'm very very much disappointed for bsnl, it is not recommendable if it keeps on happening like this. Since i paid my bill for every month, please do fix this repeated fault rectified because im tired to fetch this complaint all the time.

                                      Thanks

                                      With regards

                                      Ranisha
                                      Tel: [protected]
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      This is to inform you that my Bsnl broadband connection for telephone number - [protected] is not working from past 1week. We have registered complaint again and again with the department but to no avail . Kindly look into this matter as soon as possible .
                                      I am staying at vanchiyoor, Trivandrum. The bill amount[protected] for last few months was Rs 1020 without making much calls. Last month I didnt make any calls from this number. Just for booking gas only I used this number. Still I got the bill amount as Rs 929. So please verify this.You can check the call list.
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                                        sdegroupstpt
                                        from Sholinghur, Tamil Nadu
                                        Apr 24, 2018
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                                        Address: 635601
                                        Website: indiarailinfo.com/arrivals/jolarpettai-junction-jtj/37

                                        Sir/madam,

                                        It is requested to delete the railway inquiry for the jolarpet no[protected]. This number belongs to the m/s sun beedi factory&jolarpet. They are receving unwanted calls dialy. Hence, it is requested to delete the contact no[protected] at the earliest pl.

                                        V, nagarajan
                                        Sde-bsnl,
                                        Jolarpet
                                        Tirupattur
                                        [protected]
                                        [protected]@gmail.com
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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