Bharat Sanchar Nigam [BSNL] Complaints & Reviews

This is mangalore. I had made a complaint to bsnl regarding my internet on 12th april 2018 (Docket no[protected]. For 2 days i got sparse internet & it stopped completely from the 15th. A few days later my dynamic lock got removed. I couldn't use my phone because there was persistent noise. They close the complaint if it is a line problem without solving the problem. They can close the complaint without asking the customer if the lineman do not want to check the line from your home till bsnl office. I have paid 3 months' rent without using the phone & pathetic internet that i got periodically before. Recently i came to know that there is a fibre optic option which will cost rs 1500/mth. This option had been there for 8 yrs & they had not even bothered to inform me about this available option when all the while i was struggling with the low class broadband. There is a pro which i did not even know till recently (I'm a customer for 23 yrs). I finally surrendered my phone & now i've got a full bill for the mth of april from the pgm's office when i have not even used it for half the mth. I have requested them to check my usage & deduct the bill accordingly.

I was trying for restoration of by bsnl number, after 1 year they finally took my application for restoration. They told me within a week it will get restored at maldhaya, varanasi office. After 2 week when i don't get any response from bsnl office again i went to maldhaya, varanasi office they told me that it is in process and gave me number 581000 to asked them reason of delay, they told me that it's pahadiya, varanasi office number. When i call them they start misbehave and cut my call.

The tel no [protected] of durga sankar mukherjee is officially surrenderd on 27/11/2017 at sehabazar tel. Exchange and it's receipt copy is with me. Also up to date bill on 27, /11/2017 has been paid by me. But still bill is coming. Now i request you please disconnect line immediately and i should not pay the incoming bill amt and since the tel device has been submitted on 27/11/2017, and so tel. Line has cut on 27/11/2017. All are done officially. I. E. Telephone faculty or tel. Connected with my house. So i do not pay the aforesaid bill amt and also i request to refund my cation money

Tel no is officially surrendered on 27/11/2017 at sehara bazar exchange. But still bill is coming. I request you to disconnect the line immediately and why should i pay the bill. Since i have paid the bill upto 27/11/17 and telephone device is also surrendered on 27/11/2017. Please consider mater heartly and oblize. Your helpful solution is needful. Yours faithfully

Today in the morning at 10:30 a. M. I received a call from bsnl (Via number [protected]) asking to resolve any issues related to bsnl broadband or to upgrade bsnl broadband, they also confirmed from me that i have a bsnl broadband connection on the landline number and told me that he is a bsnl representative, i told him that there is a internet speed problem coming in our internet. For this, he asked me to message from my unregistered mobile number bvas and send it to 56677. He also said that you will get a message but after sometime when no message was received, then he asked me to do the same, i have again send the message, then also no message was received, then he told me to send the message from other unregistered mobile number, then also i do not receive any message, i do the same but at this time i become alert and he told me that after half an hour you will receive an message for an updated credentials (Login id and password) for bsnl broadband and i have started searching various sites and found that these are hackers and add services without my concern and also i have contacted to bsnl customer care (By dialing 1503) and have talked to bsnl executive regarding this, they told me that no call has been made via bsnl customer care at your landline number.

Kindly tell me a solution so that fraud happened with me can be corrected.

Thanks and regards,
Anushri jain
+91-[protected]

Sir, till yesterday morning i was getting good network coverage of bsnl 3g inside my home, but after that they decreased the frequency range. Now i'm not getting 3g. I paid for 3g internet and if i'm not getting any coverage then what's the use of paying for it. Either they have to increase the frequency range or i want my money back. Otherwise i will change my service provider

Hello sir

This is tejashwi makani

I had lost my sim and also called for coustomer care but no call and response they told that executive will call and from lat 5 days i am not getting any solution before my lost sim gets misused i want to block it...

So i wanna tell that plzz if possible block my number

[protected]@gmail.com its my email

Dear sir, my 76 yrs old mother, mrs bucchi devi staying at village dularpur, darbhanga. Bsnl sim no.[protected] alloted from pandoul with proof of her aadhar card no.[protected]. Without any notification mobile number has been stopped and realloted to someone my same number. After a long quirry alloted number individual deposited the above number to bsnl office madhubani. Now madhubani office says that you have to take new sin for same number from this office. Really it's a horrible matter whenever a number is active in mobile communication how it was realloted. Longed my complain with central grievance and head office bihar circle patna too to solve the matter. At the time of last call there was balance rupees 160/ above. Finally you are requested that please activate my same number to my old sim card already is in my mobile. Thanx

I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected].Wthout our request BSNL HANGAMA is connected to our telephone no. and started charging the amount.
Please note that i am not interested to activate in BSNL-HUNGAMA PLAN. & immediate disconnected the scheme, arrange to refund money.

Hi sir

We are are from vijaya school of business management our mobile no on with boardband is fixed is [protected]. Actually we cannt able to access the internet since 4months i have given money complaints but it is automatically is been closed. As u aware that we run a college we are facing many problem for online works. Please i request you to please forward this complaint to your higher authorities that i can be rectify as soon as possible.

Thanking you sir

Yours faithfully
Vsbm

I’ve surrender my both landline in december 2017 and submitting all documents along with one cancel bank cheque.
Account officer of barrackpore asked me to come in april 2018 to know status of my refund status along with bank statement.
I’ve visited twice to your barrackpore office in end of april 2018 and may 2018 but now account officer reply that bsnl having no fund to refund my security deposit and no tentative date shared.

Request look into this matter and help me to get my security deposit refund.

My both numbers given below and i’m 60 + female senior citizen, hope you concider my point on humanitarian ground.

Land line[protected]Amount to be refund :- 2280 inr)
Land line[protected]Amount to be refund :- 501 inr)

I am a bsnl pensioner, drawing my pension at canara bank, srirangam, trichy. My pension is credited by cppc bangalore. I was receiving sms alert on pension credit upto february 2018. From march 2018 onwards no alerts received. They say they have sent sms and got the report as delivered whereas the sms has not reached my handset. Please solve this issue. My mail id. [protected]@gmail.com

There is being much spamming from these bt accounts :
1) bt-652000: they are asking me to dial[protected]. The offer is free number.
Actual sms content
{
Last day!!!
Congratulations
Mobile no. [protected]
Today special offer!!!
Dial[protected]
(Dial free free number)
}

2) bt-656566: spamming immoral contents.
Actual sms content
{
Free offers! Watch exciting entertainment videos. & sizzling romantic scenes. Click http://bit.ly/MobiMasalaVid http://14.142.118.20/?uid=554&promote
}

Sir,
I have a broadband with land line connection in the name of jatindra nath sahoo having telephone no[protected]. Since one and half year there was problem in land line only broadband was being used smoothly since long. But since one month the broadband is also not working. After giving complain at bsnl office jajpurroad neither sdo nor je nor lineman are taking any kind of interest to solve the problem my phone line. They are saying that if one km of cable will be replaced then only the problem will be solved. I have complained and my complain registration no is-[protected]. Without resolving my complain a message has come to my mobile that my complain has been resolved. I am astonished how this is possible. So please take necessary action to solve this problem as soon as possible. While we are the coustemer of an urban area our problem is not being solved quickly then what would be the result in rural area.

I cant send sms to company to porting. Last 15 days i contact to customer care but there is no any resposce i contact the executive says there is no any problem u send again sms the code ll come.

But i cant send sms to 1900 port my bsnl number is [protected] plz give the proper solution. And asap resolve the my pro dont give the wrong info its very imp no for me i.

I have apply many times for a new connection.
I want broadband connection for my home.
My neighbour is using bsnl broadband already but when ever i apply for new broadband connection bsnl workers or officers says that there is lack of machinery for new connections or other reasons.

I dont understand there reason becuase bsnl is indias biggest company.

Please help as soon as possible
I want a new fibrenet connection from bsnl now.
I am from moradabad city
Pin code 244001

Regards sadaqat ullah khan
Mobile number [protected]

My number [protected] (Tripura)
They blocked my number without any information.. I'm in bangalore now, i called to bsln helpline number, cc provider person given some northeast helpline number but all are not exist, i can't explain how disgusting it is.. I don't know whom to i concert. They don't have tripura's helpline number as well as northeast. They even don't know whether northeast is exist or not in india. Unblock my number or give a call ([protected])

My sim is blocked, please reactivate it. Also explain why sim was blocked. Date of incidence is 1 may 2018. My number is [protected].

I called customer care and received puk number, but that is also not helping as it is saying wrong puk.

I tried recalling customer care but not getting agents.

I saw some other people in this segment getting their complain resolve. So i hope my number also gets reactivated.

Dear sir,
My mobile number [protected], district madhubani circle (Bihar) has been dead without any notification. Present balance was rupees 150/above. My this number already linked with my aadhar number. (Time of issuing new sim)
My all communication with my relatives is the only one mobile number including bank transactions also.
I am 76 years old widow and staying alone in my village. If any due is there please intimate me. But reopen my same number immediately.
Hope that bsnl service will solve my problem very soon.
Thanking you,
Buchhi devi

Dear sir\madam

I am from meghalaya (Shillong) and i'm here to complaint about the bsnl broadband internet connection, which i find disappointment in almost all the time, that it is either not working or if it does work it is very damn slow and for this time it has been goes upto 4 days that it does not work i'm very very much disappointed for bsnl, it is not recommendable if it keeps on happening like this. Since i paid my bill for every month, please do fix this repeated fault rectified because im tired to fetch this complaint all the time.

Thanks

With regards

Ranisha
Tel: [protected]