Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I recently upgraded my broadband plan to bbuld 1275, the plan says upto 10 mbps speed till 40 or 60 gb then the speed will be reduced to 2 mbps. It's completely a hoax, getting speed below than 2mbps, tried to complain about this via cust. Care. But no response. Usage till now is less than 20gb. Planning to switch to airtel. Worst experience. Clear case of miscommitmemt...

Hi my mobile no. Is [protected]. I received a call from [protected] i just did cut the ph. N after that i received a msg
"you are subscribed for service vc app for 15 days. To unsub send sms stop to 155223."
Of 30rs deduction for some crap vc app bsnl service activation for 15 days. I called the customer care but they refused to accept my complain. I said to write down my complain in thier system, she said ok. You will receive...

My bsnl no is [protected]. It belongs to bihar circle and currently roaming in delhi.
The problem is outgoing sms always fails. I searched for messaging centre on bsnl website but could not find it. Customer care centre number does not work if mobile number is in roaming.

Please state bsnl messaging centre on your website or here. If there is another problem what can it be and possible solution for this....

My phone no[protected] is constantly found in fault position for getting internet service though i am paying regularly at highest plan. I often used to lodge complaint but silpukhuri sdo branch is so relunctant to rectify d error but they are perfect in closing my complaint that it was resolved. I am fade up with d situation for long period. So kindly engage some expert officer in silpukhuri sdo branch so that matter can be resolved early....

Hi,
Im living in sholinganallur. I expected that bsnl is good in network. But the worst part is that the signal is really bad. Inside buildings the signal drop is so bad, that we need to run out to the open to speak to people.

After so many complaints, its still the same. I am sure if bsnl signal problem is not rectified, there are lot of customers who have been using bsnl for so many years, will shift to another...

You are subscribed for service vc app for 15 days. To unsub send sms stop to 155223."
Of 30rs deduction for some crap vc app bsnl service activation for 15 days. I called the customer care but they refused to pay my money back this service we didn't activate this service even i don't have any android phone kindly refund my money back this type of thing customer will not tollerate stop stealing public money...

I have a land line phone since 1992 at that time i was a govt servant. But land line services of bsnl staff is extreamly downward. When ever we go at the sto, bsnl to lodge the complain, no body has been found to receive the complain or they mere assure that will be resolved very soon.

I had a lodged complain of my land phone[protected] over telephone to the sto, gb bazar, agartala on 19th march 2018 at 11:37 hours to [protected],...

I received a call from [protected] i just did cut the ph. N after that i received a msg
"you are subscribed for service vc app for 15 days. To unsub send sms stop to 155223."
Of 30rs deduction for some crap vc app bsnl service activation for 15 days. I called the customer care but they refused to accept my complain. I said to write down my complain in thier system, she said ok. You will receive a msg of this complain no....

I just received a call on my landline from [protected] claiming that they are calling from bsnl. They said, they are updating my broadband connection but for this i need to send sms to 5667 with "bvas". I think its a fake call but the point is, how they knew my registered mobile number? My details are leaked from bsnl to scammers? Bsnl should look into this matter asap....

I am having following nos.
[protected]
[protected]
[protected]
[protected]
All above nos. Are dead since 31st of march, for which we have registered complaints.
Complaint nos. Are ; — [protected], [protected], [protected], [protected].
All these nos. Are at a human medicines godown, which can cause problem to needy patient.
We would also like to bring in your notice that such problems...

Dear sir,
Ref;- landline no[protected] a/c no [protected]
I sadashiv vasudeo keer requesting you that
My address on land line bill is 424, nemale rd. Bhandarwadi a/p-adeli
Tal.-vengurla, dist-sindhudurg maharashtra
Pine code-416516 whichis incorrect please delete namle rd,
Correct address is
424,. Bhandarwada a/p-adeli
Tal.-vengurla, dist-sindhudurg maharashtra
Pine code-416516...

I have surrendered my landline telephone no.[protected]Id.:[protected]) with all necessary documents in originals, such as, (1) all bills payable in advance i. E. Money receipt (2) registration card (3) first paid bill, which contains, security deposit of rs.3, 000/- (4) last paid bill before surrender of telephone (5) bt-92 (L), i. E. Recovery certificate of instrument issued by the jto, baranagar, kolkata 700036

The above...

I had applied to disconnect broad band services from my bsnl no[protected]. Instead i applied, the department has disconnected my above no. Since i wish to continue the broad band services, therefore, i may please advised that what i to do.

I wish to add that the department has not yet refunded my security deposit.

Mages c kharkwal,
10-kurmanchal nagar,
Bareilly....

My landline service is dead since 7 days. As i trust and use landline phone a lot as my personal phone, it poses very much problem to us. I tried calling the customer service toll free number but no response.
Kindly consider the issue utmost important and take remedial measures to solve the issue.
Please take appropriate measures as soon as possible....

Hi,
My name is umar farooq, i am from srinagar. The incoming calls to my number [protected] are barred, i have contacted customer care for almost a dozen times and visited bsnl office srinagar as well. I have been repeatedly said that my number is the chemically alright but the fact is that the incoming call facility is barred. Kindly look into the matter....

Wimax user - [protected]@bsnl.in
Account no.[protected]
I have paid the bills except the current one which is due on 24th april 2018.
Unfortunately i have no internet access through my wimax connection since last 3 days. We pay a fixed amount for a month irrespective of irregular wimax service. Why should i pay for those days during which wimax connection was not there? My wimax connection should be immediately revived...

I had booked a complaint on 29th March 2018 with docket no. [protected] and till date the Internet connection is out of order.And then I booked a complaint by dialing the local customer care number.. still nothing got done.. third time I went to BSNL office in person and booked a complaint.. still no reply.. though I got the bill of last month!!Just pathetic customer service.Just hopeless....

My landline no [protected].Bill for March-18 Rs 1271/= paid through BSNL payment portal SBI internet banking.But BSNL is showing that the bill is due.Rectification pl be done at an earliest.Deduction from my account has already been done.SBI transaction ref no IGADHSLQY6 for Rs 1271/- on 10Apr 18 17:30hrs.Repeated efforts were made to interact BSNL customer care but no fruitful action achieved so far...D.Bardhan M no [protected]...

Wrong recharge of rs 187 to my number [protected] through paytm which was already recharged with rs 485. Please do refund back and cancel recharge rs 187 from this number. And i would like to know why this customer care no. Is not accessible from other services?
This is the reason bsnl is losing its loyal customers.
Kindly refund back.
Operator reference no. [protected]
Date of recharge : 10th april...

I am bsnl prepaid user. Bsnl stopped my incoming services without any prior intimation. Outgoing & sms is not barred, but can not get any call at my number. I tried different mobile phone as well as dialed from various numbers, always ivr says "the number you have dialed does not exist."
I already lodged a complaint online whose docket no. Is 1d05562407. I lodged on 03 april 2018 on 23:21:50.

Its almost 7 days post...