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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 182

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T
T Uppili Srinivasan
from Pappinisseri, Kerala
May 3, 2018
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I am a bsnl pensioner, drawing my pension at canara bank, srirangam, trichy. My pension is credited by cppc bangalore. I was receiving sms alert on pension credit upto february 2018. From march 2018 onwards no alerts received. They say they have sent sms and got the report as delivered whereas the sms has not reached my handset. Please solve this issue. My mail id. [protected]@gmail.com
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
May 03, 2018
Updated by T Uppili Srinivasan
I am receiving sms alerts for my fund transfer, atm withdrawals etc whereas only pension credit alerts are not received. It is a specific issue. Hence it has to be sorted out by BSNL and Canara Bank CPPC end.
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    J
    jsivad
    from Erode, Tamil Nadu
    May 3, 2018
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    There is being much spamming from these bt accounts :
    1) bt-652000: they are asking me to dial[protected]. The offer is free number.
    Actual sms content
    {
    Last day!!!
    Congratulations
    Mobile no. [protected]
    Today special offer!!!
    Dial[protected]
    (Dial free free number)
    }

    2) bt-656566: spamming immoral contents.
    Actual sms content
    {
    Free offers! Watch exciting entertainment videos. & sizzling romantic scenes. Click http://bit.ly/MobiMasalaVid http://14.142.118.20/?uid=554&promote
    }
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Bsnl is the worst in customer service.they are spamming customers buying new Sim from day one. As stated above, even 10 to 15 SMS are received everyday from BT-659797, BT-655678, BT-652000 BT-659009 Many are even bordering on adult messages asking to click link to watch adult videos! even activating DND doesn't stop them. This company had to be shut down and sold to private operators. A goddamn waste of public money on salary and equipments
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      J
      Jatin Sahoo
      from Bengaluru, Karnataka
      May 3, 2018
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      Address: Jajpur, Odisha, 755019
      Website: BSNL

      Sir,
      I have a broadband with land line connection in the name of jatindra nath sahoo having telephone no[protected]. Since one and half year there was problem in land line only broadband was being used smoothly since long. But since one month the broadband is also not working. After giving complain at bsnl office jajpurroad neither sdo nor je nor lineman are taking any kind of interest to solve the problem my phone line. They are saying that if one km of cable will be replaced then only the problem will be solved. I have complained and my complain registration no is-[protected]. Without resolving my complain a message has come to my mobile that my complain has been resolved. I am astonished how this is possible. So please take necessary action to solve this problem as soon as possible. While we are the coustemer of an urban area our problem is not being solved quickly then what would be the result in rural area.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        B
        Bhuvenesh Soni Mahecha
        from Jaipur, Rajasthan
        May 2, 2018
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        Address: Barmer, Rajasthan, 344001

        I cant send sms to company to porting. Last 15 days i contact to customer care but there is no any resposce i contact the executive says there is no any problem u send again sms the code ll come.

        But i cant send sms to 1900 port my bsnl number is [protected] plz give the proper solution. And asap resolve the my pro dont give the wrong info its very imp no for me i.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Sadaqat Khan
          from Budaun, Uttar Pradesh
          May 1, 2018
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          Address: Moradabad, Uttar Pradesh, 244001

          I have apply many times for a new connection.
          I want broadband connection for my home.
          My neighbour is using bsnl broadband already but when ever i apply for new broadband connection bsnl workers or officers says that there is lack of machinery for new connections or other reasons.

          I dont understand there reason becuase bsnl is indias biggest company.

          Please help as soon as possible
          I want a new fibrenet connection from bsnl now.
          I am from moradabad city
          Pin code 244001

          Regards sadaqat ullah khan
          Mobile number [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            Abhimunyaaa
            from Bengaluru, Karnataka
            May 1, 2018
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            Address: 799286

            My number [protected] (Tripura)
            They blocked my number without any information.. I'm in bangalore now, i called to bsln helpline number, cc provider person given some northeast helpline number but all are not exist, i can't explain how disgusting it is.. I don't know whom to i concert. They don't have tripura's helpline number as well as northeast. They even don't know whether northeast is exist or not in india. Unblock my number or give a call ([protected])
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              A
              abhishekwin
              from Allahabad, Uttar Pradesh
              May 1, 2018
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              My sim is blocked, please reactivate it. Also explain why sim was blocked. Date of incidence is 1 may 2018. My number is [protected].

              I called customer care and received puk number, but that is also not helping as it is saying wrong puk.

              I tried recalling customer care but not getting agents.

              I saw some other people in this segment getting their complain resolve. So i hope my number also gets reactivated.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                M
                Mahendra Mohan Choudhary
                from Jamshedpur, Jharkhand
                Apr 30, 2018
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                Website: google

                Dear sir,
                My mobile number [protected], district madhubani circle (Bihar) has been dead without any notification. Present balance was rupees 150/above. My this number already linked with my aadhar number. (Time of issuing new sim)
                My all communication with my relatives is the only one mobile number including bank transactions also.
                I am 76 years old widow and staying alone in my village. If any due is there please intimate me. But reopen my same number immediately.
                Hope that bsnl service will solve my problem very soon.
                Thanking you,
                Buchhi devi
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                My wifi signals are very bad ..im not getting signals at all.i have paid the bill on date after paying the bill also there is no worth for this...then what is the useingiving offers for the broadband...
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                  N
                  Nong Nongz
                  from Saiha, Mizoram
                  Apr 25, 2018
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                  Address: 793016
                  Website: Bsnl

                  Dear sir\madam

                  I am from meghalaya (Shillong) and i'm here to complaint about the bsnl broadband internet connection, which i find disappointment in almost all the time, that it is either not working or if it does work it is very damn slow and for this time it has been goes upto 4 days that it does not work i'm very very much disappointed for bsnl, it is not recommendable if it keeps on happening like this. Since i paid my bill for every month, please do fix this repeated fault rectified because im tired to fetch this complaint all the time.

                  Thanks

                  With regards

                  Ranisha
                  Tel: [protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  This is to inform you that my Bsnl broadband connection for telephone number - [protected] is not working from past 1week. We have registered complaint again and again with the department but to no avail . Kindly look into this matter as soon as possible .
                  I am staying at vanchiyoor, Trivandrum. The bill amount[protected] for last few months was Rs 1020 without making much calls. Last month I didnt make any calls from this number. Just for booking gas only I used this number. Still I got the bill amount as Rs 929. So please verify this.You can check the call list.
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                    S
                    sdegroupstpt
                    from Sholinghur, Tamil Nadu
                    Apr 24, 2018
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                    Address: 635601
                    Website: indiarailinfo.com/arrivals/jolarpettai-junction-jtj/37

                    Sir/madam,

                    It is requested to delete the railway inquiry for the jolarpet no[protected]. This number belongs to the m/s sun beedi factory&jolarpet. They are receving unwanted calls dialy. Hence, it is requested to delete the contact no[protected] at the earliest pl.

                    V, nagarajan
                    Sde-bsnl,
                    Jolarpet
                    Tirupattur
                    [protected]
                    [protected]@gmail.com
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      SharanMurali
                      from Hyderabad, Telangana
                      Apr 23, 2018
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                      Address: 500032

                      I have recharged my prepaid bsnl number with rs.485 special recharge, from paytm yesterday i. E., 21st april 2018, 7:30am.
                      The amount got deducted and in paytm it shows success, however, i never got any recharge message from bsnl and the offer is not activated yet.

                      I have reached out to paytm customer care and they have confirmed that from their side the transaction is completed and gave me operator reference number. They claim that this is something that bsnl shares with paytm as proof of recharge success. Since bsnl has shared an operator reference number with paytm they claim that this recharge is a success and hence cannot reimburse the amount back to me.

                      Details :
                      Name: sharan murali
                      Order number : [protected]
                      Operator reference number :[protected]

                      Please look into this and get the recharge activated in my number.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Why can't I send message to 1900 and can't make call to 199? I'm a BSNL Kolkata user. Currently I'm in Delhi.
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                        O
                        Omar327
                        from Leh, Jammu and Kashmir
                        Apr 23, 2018
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                        Hi, my name is omar farooq. I am from srinagar and my bsnl cell number is [protected]. I have contacted customer care service and visited bsnl office almost a dozen of times but they couldn't resolve my issue. I was instructed to recharge few times which i did and still incoming on my cell number is barred. None of your employees seems to have any idea about resolving my issue. Kindly help
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        I am a loyal customer of bsnl and have a bsnl land line connection in my name .
                        but since 4-5 days from 15-4-18 my land line is not working and it is dead and i have already registered my complaint with bsnl department via telephone.
                        my complaint id is [protected]

                        kindly take the necessary action as soon as possible

                        thank you.
                        Dear sir,
                        As have complained many more times to our exchange.reg. land line Not Working And Brad band As Not Working Properly, but no respond . pls consider and take action immediately.
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                          K
                          KEMP & CO LTD
                          from Kolkata, West Bengal
                          Apr 23, 2018
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                          gst number not mentioned in bill

                          Address: Kolkata, West Bengal

                          Dear Sir :

                          We came to know from bill that we are being charged GST.
                          With a view to avail input you are requested to mention our
                          GST No. as below :

                          Our GST No. 19AAAck2249L1ZB

                          Need your compliance in the matter

                          We came to know from bill that we are being charged GST.
                          With a view to avail input you are requested to mention our
                          GST No. as below :
                          br...
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                          S
                          S R Raghul Nivas
                          from Tiruchirappalli, Tamil Nadu
                          Apr 20, 2018
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                          Address: 639101

                          Dear sir,
                          I made my bsnl landline bill payment through canara bank netbanking, an amount of 225 should be credited from my account but bill did not generated.. It shows pending. And pay again. Please resolve my problem soon as possible.
                          Landline number:[protected]
                          Transaction no: fcdr[protected]
                          Bank transaction id: billdsk-ncnb[protected]-billdsk
                          With regards
                          R. Raghulnivas
                          [protected]@gmail.com
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Dear sir,
                          my bsnl no [protected], a service has been started in this no itself and balance deduct of 3 rs daily i want to close this service and my balance back.

                          contact no is [protected]
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                            V
                            Viveck Rajput
                            from Kotdwara, Uttarakhand
                            Apr 19, 2018
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                            I recently upgraded my broadband plan to bbuld 1275, the plan says upto 10 mbps speed till 40 or 60 gb then the speed will be reduced to 2 mbps. It's completely a hoax, getting speed below than 2mbps, tried to complain about this via cust. Care. But no response. Usage till now is less than 20gb. Planning to switch to airtel. Worst experience. Clear case of miscommitmemt
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            My mobile no is [protected]. Voice chat is activated in my number. please deactivate this service in my mobile number. I am not interested with this service & I am losing money. Please help.

                            Barun Kumar
                            Doranda, Ranchi
                            Jharkhand
                            Land line phone no [protected] is dead since two days
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                              A
                              arunvkm21
                              from Allahabad, Uttar Pradesh
                              Apr 19, 2018
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                              Address: 228001

                              Hi my mobile no. Is [protected]. I received a call from [protected] i just did cut the ph. N after that i received a msg
                              "you are subscribed for service vc app for 15 days. To unsub send sms stop to 155223."
                              Of 30rs deduction for some crap vc app bsnl service activation for 15 days. I called the customer care but they refused to accept my complain. I said to write down my complain in thier system, she said ok. You will receive a msg of this complain no. I didnt get any complain no. Msg.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Call is not connect to particular person
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                                V
                                vicky raj 1001
                                from Noida, Uttar Pradesh
                                Apr 18, 2018
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                                Address: New Delhi, Delhi, 110059

                                My bsnl no is [protected]. It belongs to bihar circle and currently roaming in delhi.
                                The problem is outgoing sms always fails. I searched for messaging centre on bsnl website but could not find it. Customer care centre number does not work if mobile number is in roaming.

                                Please state bsnl messaging centre on your website or here. If there is another problem what can it be and possible solution for this.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Pranbarm
                                  from Imphal, Manipur
                                  Apr 18, 2018
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                                  Address: Kamrup Metropolitan, Assam, 781003

                                  My phone no[protected] is constantly found in fault position for getting internet service though i am paying regularly at highest plan. I often used to lodge complaint but silpukhuri sdo branch is so relunctant to rectify d error but they are perfect in closing my complaint that it was resolved. I am fade up with d situation for long period. So kindly engage some expert officer in silpukhuri sdo branch so that matter can be resolved early. Thanks
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    perf
                                    from Chennai, Tamil Nadu
                                    Apr 18, 2018
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                                    Address: Kanchipuram, Tamil Nadu
                                    Website: BSNL

                                    Hi,
                                    Im living in sholinganallur. I expected that bsnl is good in network. But the worst part is that the signal is really bad. Inside buildings the signal drop is so bad, that we need to run out to the open to speak to people.

                                    After so many complaints, its still the same. I am sure if bsnl signal problem is not rectified, there are lot of customers who have been using bsnl for so many years, will shift to another provider when the mnp comes into effect.

                                    I kindly request bsnl to sort this signal problem at the earliest.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Aman choice
                                      from Allahabad, Uttar Pradesh
                                      Apr 17, 2018
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                                      Address: Kanpur, Uttar Pradesh, 208p14

                                      You are subscribed for service vc app for 15 days. To unsub send sms stop to 155223."
                                      Of 30rs deduction for some crap vc app bsnl service activation for 15 days. I called the customer care but they refused to pay my money back this service we didn't activate this service even i don't have any android phone kindly refund my money back this type of thing customer will not tollerate stop stealing public money
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Dear sir,

                                      My prepaid bsnl cell number is -[protected], i am unable to make outgoing call though. Please do the needful as soon as possible. Thanking you.
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