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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 182

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P
PRIYANKA sharma 2305
from Bilara, Rajasthan
May 6, 2018
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I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected].Wthout our request BSNL HANGAMA is connected to our telephone no. and started charging the amount.
Please note that i am not interested to activate in BSNL-HUNGAMA PLAN. & immediate disconnected the scheme, arrange to refund money.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
My phone no. is[protected] I have paid all bill including bill no SDCKL[protected] and dis connected the phone . Now an outstanding amount for Rs31 Shown against my account
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    K
    Kalim59
    from Macherla, Andhra Pradesh
    May 5, 2018
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    Address: 501512
    Website: Vsbm.ac.in

    Hi sir

    We are are from vijaya school of business management our mobile no on with boardband is fixed is [protected]. Actually we cannt able to access the internet since 4months i have given money complaints but it is automatically is been closed. As u aware that we run a college we are facing many problem for online works. Please i request you to please forward this complaint to your higher authorities that i can be rectify as soon as possible.

    Thanking you sir

    Yours faithfully
    Vsbm
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    We M/s :Medisun Health Care.We have a postpaid connection of bearing number[protected].
    Here with we found a techichical issue about our caller id the name was different instead of our company name Medisun Health Care . Kindly request to rectify the problem and do the needful immediately.
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      A
      Atanu Kundu
      from Kolkata, West Bengal
      May 4, 2018
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      Address: Kolkata, West Bengal, 700123

      I’ve surrender my both landline in december 2017 and submitting all documents along with one cancel bank cheque.
      Account officer of barrackpore asked me to come in april 2018 to know status of my refund status along with bank statement.
      I’ve visited twice to your barrackpore office in end of april 2018 and may 2018 but now account officer reply that bsnl having no fund to refund my security deposit and no tentative date shared.

      Request look into this matter and help me to get my security deposit refund.

      My both numbers given below and i’m 60 + female senior citizen, hope you concider my point on humanitarian ground.

      Land line[protected]Amount to be refund :- 2280 inr)
      Land line[protected]Amount to be refund :- 501 inr)
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      An unknown numbers are being sent to my mobile via messages from BT-TESYNC .i dont want those numbers to be sent to my mobile plz help in blocking it. It is sending namaste.plz call me back.etc etc.the numbers are starting with 5...and if we r calling on those numbers its just cutting the call.everyday we r getting 2 messages from this BT-TESYNC

      refund of deposit on surrendering bsnl landline - Comment #3089296 - Image #0
      refund of deposit on surrendering bsnl landline - Comment #3089296 - Image #1
      We have a sancharnet account [protected]@sancharnet.in. We are not able to log-in to our account since last week. We hope, the problems will be sorted out soon.
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        T
        T Uppili Srinivasan
        from Pappinisseri, Kerala
        May 3, 2018
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        I am a bsnl pensioner, drawing my pension at canara bank, srirangam, trichy. My pension is credited by cppc bangalore. I was receiving sms alert on pension credit upto february 2018. From march 2018 onwards no alerts received. They say they have sent sms and got the report as delivered whereas the sms has not reached my handset. Please solve this issue. My mail id. [protected]@gmail.com
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        May 03, 2018
        Updated by T Uppili Srinivasan
        I am receiving sms alerts for my fund transfer, atm withdrawals etc whereas only pension credit alerts are not received. It is a specific issue. Hence it has to be sorted out by BSNL and Canara Bank CPPC end.
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          J
          jsivad
          from Erode, Tamil Nadu
          May 3, 2018
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          There is being much spamming from these bt accounts :
          1) bt-652000: they are asking me to dial[protected]. The offer is free number.
          Actual sms content
          {
          Last day!!!
          Congratulations
          Mobile no. [protected]
          Today special offer!!!
          Dial[protected]
          (Dial free free number)
          }

          2) bt-656566: spamming immoral contents.
          Actual sms content
          {
          Free offers! Watch exciting entertainment videos. & sizzling romantic scenes. Click http://bit.ly/MobiMasalaVid http://14.142.118.20/?uid=554&promote
          }
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Bsnl is the worst in customer service.they are spamming customers buying new Sim from day one. As stated above, even 10 to 15 SMS are received everyday from BT-659797, BT-655678, BT-652000 BT-659009 Many are even bordering on adult messages asking to click link to watch adult videos! even activating DND doesn't stop them. This company had to be shut down and sold to private operators. A goddamn waste of public money on salary and equipments
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            J
            Jatin Sahoo
            from Bengaluru, Karnataka
            May 3, 2018
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            Address: Jajpur, Odisha, 755019
            Website: BSNL

            Sir,
            I have a broadband with land line connection in the name of jatindra nath sahoo having telephone no[protected]. Since one and half year there was problem in land line only broadband was being used smoothly since long. But since one month the broadband is also not working. After giving complain at bsnl office jajpurroad neither sdo nor je nor lineman are taking any kind of interest to solve the problem my phone line. They are saying that if one km of cable will be replaced then only the problem will be solved. I have complained and my complain registration no is-[protected]. Without resolving my complain a message has come to my mobile that my complain has been resolved. I am astonished how this is possible. So please take necessary action to solve this problem as soon as possible. While we are the coustemer of an urban area our problem is not being solved quickly then what would be the result in rural area.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              B
              Bhuvenesh Soni Mahecha
              from Jaipur, Rajasthan
              May 2, 2018
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              Address: Barmer, Rajasthan, 344001

              I cant send sms to company to porting. Last 15 days i contact to customer care but there is no any resposce i contact the executive says there is no any problem u send again sms the code ll come.

              But i cant send sms to 1900 port my bsnl number is [protected] plz give the proper solution. And asap resolve the my pro dont give the wrong info its very imp no for me i.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                S
                Sadaqat Khan
                from Budaun, Uttar Pradesh
                May 1, 2018
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                Address: Moradabad, Uttar Pradesh, 244001

                I have apply many times for a new connection.
                I want broadband connection for my home.
                My neighbour is using bsnl broadband already but when ever i apply for new broadband connection bsnl workers or officers says that there is lack of machinery for new connections or other reasons.

                I dont understand there reason becuase bsnl is indias biggest company.

                Please help as soon as possible
                I want a new fibrenet connection from bsnl now.
                I am from moradabad city
                Pin code 244001

                Regards sadaqat ullah khan
                Mobile number [protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  A
                  Abhimunyaaa
                  from Bengaluru, Karnataka
                  May 1, 2018
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                  Address: 799286

                  My number [protected] (Tripura)
                  They blocked my number without any information.. I'm in bangalore now, i called to bsln helpline number, cc provider person given some northeast helpline number but all are not exist, i can't explain how disgusting it is.. I don't know whom to i concert. They don't have tripura's helpline number as well as northeast. They even don't know whether northeast is exist or not in india. Unblock my number or give a call ([protected])
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    abhishekwin
                    from Allahabad, Uttar Pradesh
                    May 1, 2018
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                    My sim is blocked, please reactivate it. Also explain why sim was blocked. Date of incidence is 1 may 2018. My number is [protected].

                    I called customer care and received puk number, but that is also not helping as it is saying wrong puk.

                    I tried recalling customer care but not getting agents.

                    I saw some other people in this segment getting their complain resolve. So i hope my number also gets reactivated.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      M
                      Mahendra Mohan Choudhary
                      from Jamshedpur, Jharkhand
                      Apr 30, 2018
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                      Website: google

                      Dear sir,
                      My mobile number [protected], district madhubani circle (Bihar) has been dead without any notification. Present balance was rupees 150/above. My this number already linked with my aadhar number. (Time of issuing new sim)
                      My all communication with my relatives is the only one mobile number including bank transactions also.
                      I am 76 years old widow and staying alone in my village. If any due is there please intimate me. But reopen my same number immediately.
                      Hope that bsnl service will solve my problem very soon.
                      Thanking you,
                      Buchhi devi
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      My wifi signals are very bad ..im not getting signals at all.i have paid the bill on date after paying the bill also there is no worth for this...then what is the useingiving offers for the broadband...
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                        N
                        Nong Nongz
                        from Saiha, Mizoram
                        Apr 25, 2018
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                        Address: 793016
                        Website: Bsnl

                        Dear sir\madam

                        I am from meghalaya (Shillong) and i'm here to complaint about the bsnl broadband internet connection, which i find disappointment in almost all the time, that it is either not working or if it does work it is very damn slow and for this time it has been goes upto 4 days that it does not work i'm very very much disappointed for bsnl, it is not recommendable if it keeps on happening like this. Since i paid my bill for every month, please do fix this repeated fault rectified because im tired to fetch this complaint all the time.

                        Thanks

                        With regards

                        Ranisha
                        Tel: [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        This is to inform you that my Bsnl broadband connection for telephone number - [protected] is not working from past 1week. We have registered complaint again and again with the department but to no avail . Kindly look into this matter as soon as possible .
                        I am staying at vanchiyoor, Trivandrum. The bill amount[protected] for last few months was Rs 1020 without making much calls. Last month I didnt make any calls from this number. Just for booking gas only I used this number. Still I got the bill amount as Rs 929. So please verify this.You can check the call list.
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                          S
                          sdegroupstpt
                          from Sholinghur, Tamil Nadu
                          Apr 24, 2018
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                          Address: 635601
                          Website: indiarailinfo.com/arrivals/jolarpettai-junction-jtj/37

                          Sir/madam,

                          It is requested to delete the railway inquiry for the jolarpet no[protected]. This number belongs to the m/s sun beedi factory&jolarpet. They are receving unwanted calls dialy. Hence, it is requested to delete the contact no[protected] at the earliest pl.

                          V, nagarajan
                          Sde-bsnl,
                          Jolarpet
                          Tirupattur
                          [protected]
                          [protected]@gmail.com
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            S
                            SharanMurali
                            from Hyderabad, Telangana
                            Apr 23, 2018
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                            Address: 500032

                            I have recharged my prepaid bsnl number with rs.485 special recharge, from paytm yesterday i. E., 21st april 2018, 7:30am.
                            The amount got deducted and in paytm it shows success, however, i never got any recharge message from bsnl and the offer is not activated yet.

                            I have reached out to paytm customer care and they have confirmed that from their side the transaction is completed and gave me operator reference number. They claim that this is something that bsnl shares with paytm as proof of recharge success. Since bsnl has shared an operator reference number with paytm they claim that this recharge is a success and hence cannot reimburse the amount back to me.

                            Details :
                            Name: sharan murali
                            Order number : [protected]
                            Operator reference number :[protected]

                            Please look into this and get the recharge activated in my number.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Why can't I send message to 1900 and can't make call to 199? I'm a BSNL Kolkata user. Currently I'm in Delhi.
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                              O
                              Omar327
                              from Leh, Jammu and Kashmir
                              Apr 23, 2018
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                              Hi, my name is omar farooq. I am from srinagar and my bsnl cell number is [protected]. I have contacted customer care service and visited bsnl office almost a dozen of times but they couldn't resolve my issue. I was instructed to recharge few times which i did and still incoming on my cell number is barred. None of your employees seems to have any idea about resolving my issue. Kindly help
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              I am a loyal customer of bsnl and have a bsnl land line connection in my name .
                              but since 4-5 days from 15-4-18 my land line is not working and it is dead and i have already registered my complaint with bsnl department via telephone.
                              my complaint id is [protected]

                              kindly take the necessary action as soon as possible

                              thank you.
                              Dear sir,
                              As have complained many more times to our exchange.reg. land line Not Working And Brad band As Not Working Properly, but no respond . pls consider and take action immediately.
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                                K
                                KEMP & CO LTD
                                from Kolkata, West Bengal
                                Apr 23, 2018
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                                gst number not mentioned in bill

                                Address: Kolkata, West Bengal

                                Dear Sir :

                                We came to know from bill that we are being charged GST.
                                With a view to avail input you are requested to mention our
                                GST No. as below :

                                Our GST No. 19AAAck2249L1ZB

                                Need your compliance in the matter

                                We came to know from bill that we are being charged GST.
                                With a view to avail input you are requested to mention our
                                GST No. as below :
                                br...
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                                S R Raghul Nivas
                                from Tiruchirappalli, Tamil Nadu
                                Apr 20, 2018
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                                Address: 639101

                                Dear sir,
                                I made my bsnl landline bill payment through canara bank netbanking, an amount of 225 should be credited from my account but bill did not generated.. It shows pending. And pay again. Please resolve my problem soon as possible.
                                Landline number:[protected]
                                Transaction no: fcdr[protected]
                                Bank transaction id: billdsk-ncnb[protected]-billdsk
                                With regards
                                R. Raghulnivas
                                [protected]@gmail.com
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Dear sir,
                                my bsnl no [protected], a service has been started in this no itself and balance deduct of 3 rs daily i want to close this service and my balance back.

                                contact no is [protected]
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                                  Viveck Rajput
                                  from Kotdwara, Uttarakhand
                                  Apr 19, 2018
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                                  I recently upgraded my broadband plan to bbuld 1275, the plan says upto 10 mbps speed till 40 or 60 gb then the speed will be reduced to 2 mbps. It's completely a hoax, getting speed below than 2mbps, tried to complain about this via cust. Care. But no response. Usage till now is less than 20gb. Planning to switch to airtel. Worst experience. Clear case of miscommitmemt
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  My mobile no is [protected]. Voice chat is activated in my number. please deactivate this service in my mobile number. I am not interested with this service & I am losing money. Please help.

                                  Barun Kumar
                                  Doranda, Ranchi
                                  Jharkhand
                                  Land line phone no [protected] is dead since two days
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                                    arunvkm21
                                    from Allahabad, Uttar Pradesh
                                    Apr 19, 2018
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                                    Address: 228001

                                    Hi my mobile no. Is [protected]. I received a call from [protected] i just did cut the ph. N after that i received a msg
                                    "you are subscribed for service vc app for 15 days. To unsub send sms stop to 155223."
                                    Of 30rs deduction for some crap vc app bsnl service activation for 15 days. I called the customer care but they refused to accept my complain. I said to write down my complain in thier system, she said ok. You will receive a msg of this complain no. I didnt get any complain no. Msg.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Call is not connect to particular person
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                                      vicky raj 1001
                                      from Noida, Uttar Pradesh
                                      Apr 18, 2018
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                                      Address: New Delhi, Delhi, 110059

                                      My bsnl no is [protected]. It belongs to bihar circle and currently roaming in delhi.
                                      The problem is outgoing sms always fails. I searched for messaging centre on bsnl website but could not find it. Customer care centre number does not work if mobile number is in roaming.

                                      Please state bsnl messaging centre on your website or here. If there is another problem what can it be and possible solution for this.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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