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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated May 14, 2024
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 177

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A
ANILKUMAR PABBITI
from Chennai, Tamil Nadu
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no information about how much amount will be deducted through pv cost.

Address:535501

"your plan expired on[protected]. If plan voucher amount available in your main a/c, auto renewal of validity will be done after deducting pv cost". This is the message i've got, i don't know how much money will deduct through the pv cost and there is no information from your side not through messages or from customer support when i tried to contact. It's a new nestam plan.in past the amount deducted was around ₹25, now they suddenly deducted...
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A
AbhijithV
from Perumbavoor, Kerala
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network issue for mobile and landline

Address:689656

I'm abhijith, a student living in kerala, india. My place is far away from our city so our place is kind of rural in every aspect. There is literally no signal for bsnl or any other operators which leaves with no way of calling other than landlines. But guess what, landlines are not reliable. It's usually complaint most of the time and even if it's fixed, the wires are crosslinked so one user can literally hear someone else talking through...
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S
Shradha Ranjana Grahacharya
from Burla, Odisha
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refund of security deposit on surrendering landline telephone number 2551795

Address:Khordha, Odisha

Dear sir,
I would like to inform you that i have surrendered my landline telephone number -2551795 since long. Inspite of my several requests and persuasions my security deposit amount haven't yet been refunded.
I have also registered my complaints to your customer service on 17/06/2018. But no response yet.
So, i ll request you kindly look into the above facts and resolve the issue at an early date.
I hope you...
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P
Paulose kallungal
from Gurgaon, Haryana
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surrender of landline and refund of security deposit.

Address:Kolkata, West Bengal, 700014

As instructed by bsnl, calcutta telephones, 148, chittaranjan avenue, kolkata 700 007 i surrendered my land line no.[protected] with the copy of following documents.
Photo copy of last paid bill.
Photo copy of pan card.
The above documents with letter was received by the above office on 7th october 2017 and i was informed that refund amount would be sent to your billing address by cheque within 3 months from date of...
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M
misto1997
from Jalandhar, Punjab
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not able to solve broadband and telephone problem

Address:Chandigarh, Punjab, 160002

Its been almost 2 month im trying to complaint against telephone and broadband but no solution is given by bsnl office. I have changed plan to 690 i. E 10mbps speed but they are providing me 6mbps speed and saying that they dont have 10mbps port. Why they are giving 10mbps plan if they cant fulfill it moreover check my complaints from last 2 months continuesly broadband and telephone not working again n again. And im sick of complaining to...
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V
vijay973
from Darjiling, West Bengal
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axis billing

Address:Darjeeling, West Bengal, 734101
Website:www.wb.bsnl.co.in

My phone no[protected] my name is vijay mittal from darjeeling (734101) we don"t use the hungama service so we gave application for deactivation for this service and after that they deactivated the service
(By mail on 19/03/2018-03:08:59) but the monthly which we have to pay we have already paid but the bill again came including this hungama service which we already have deactivated so please if any one is given this responsible...
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L
LatikaKesarwani
from Mumbai, Maharashtra
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unnecessary balance deduction

Address:Kanpur, Uttar Pradesh

Bsnl deducted ₹20/- unnecessarily on 16th june 2018 on my number [protected].
I emailed them with the screenshot and i haven't had any success there.
When i call the customer care they tell me the system is down and ask me to call back later.
When i call them and pretend i want information they tell me the details and their sustems are working properly.
But when i ask them for a refund they tell me that i activated...
+2 photos
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M
Mannoo Bhandari
from Delhi, Delhi
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about call details

Address:Tehri Garhwal, Uttarakhand, 249186

Dear sir i need last six month call details of my bsnl prepaid mobile number.
Sir actually i lost my all the contacts so i wants my call history of my mobile number...
The bsnl sim is registered with my id manoj kumar and adhaar card is also attached with the sim cards...

Dear sir kindly send me the call detail in my id [protected]@gmail.com
Pls do the needful

[protected]
br...
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N
noteee
from Thrissur, Kerala
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wrong information in website regarding data recharge benefits

Address:Thiruvananthapuram, Kerala
Website:portal.bsnl.in

The prepaid recharge plan details given in official website https://portal.bsnl.in is wrong regarding the rs 429 plan which offers 7 gb/day for 75 calendar days the information is misleading and i demand compensation for this as i recharged the above mentioned plan for mobile number +9199*363 on 17 june didn't received benefits offered by them rather got a plan for 1 gb/day...
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V
venmoney
from Edakkulam, Kerala
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very low signal strength

I am residing at venmoney pullakadvu area in alapuzha district in kerala. I am using bsnl mobile number for last since six years, and from last one year there is poor network in my own house and in our near areas. I am unable to use internet or voice calls properly. Kindly resolve the issue.
We have already given a mass complaint to the authorities of bsnl.

Contact no.[protected]...
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विशाल कुशवाहा
from Bulandshahr, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted otp from 57171

I am receiving 57171 generated otp everyday 3/4 times since last 2weeks though i have not done any activity which would send otp. I suspect that someone is trying to flush out money from my account. I am in a fix as to what to do. The issue is very serious.
Please advice me. How i can stop this fraudulent activity by someone with intention of causing harm to me.
My [protected]@gmail.com...
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S
surobhit naik
from Delhi, Delhi
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bsnl should be ashamed of its poor services

Address:Nabarangpur, Odisha, 632002

Bsnl should be really ashamed of its poor services in recent time.

I bought a bsnl sim thinking i'll get a government sim for my official use. But no, it's not useful for that aisi now. Because a simple job of getting a simple otp from a bank is not don't properly by this company.

If you don't give proper service customers will be angry obviously. And i'm also angry now.

And i'm porting.
br...
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I have surrendered my landline phone no.[protected] in my name (Ajay bhasin). Inspite of repeated requests ro bsnl local office followed by many personal visits there is no response from bsnl reg refund since dec 2017 till date. A necessary action should be initiated in the concerned matter at the earliest. Regards, ajay bhasin 300-r, model town yamunanagar haryana-135001. E. Mail id: [protected]@gmail.com....
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K
KAMLESH71
from Vadodara, Gujarat
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mobile prepaid

Address:Vadodara, Gujarat, 390002

I have bsnl prepaid sim yester day i received call from [protected]
I am cut call after this i got message to cur rs. 5/- for some scheem activation. After that i contact bsnl customer care operator ask me if you press any key scheem activated i am just cut call but they are not give me my diducted charge they register my complint and ask me to contact our siniour officer contact you with in 4houre still i complin nobudy contact...
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S
shridharatla
from Mysore, Karnataka
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mobile network connection not working

Address:5742254

I have bsnl phone numbers [protected] and [protected] which are stopped network connection since 2 days. I have contacted local customer care numbers of bsnl but so far it is not resolved.

Since, i could not contact any one from my area and network connections are very essential in these days, my complaint may kindly be resolved at the earliest.

Yours
Shridhara k
Psanakaje 574224
Belthangady,...
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I
Inamdar Sanjay
from Pune, Maharashtra
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delay in refund of landline security deposit

I have closed my telephone connection no[protected] on 8/1/2018, but still I have not received my landline security deposit of Rs.1309/- generated by BSNL itself.No dues are pending & all bills cleared upto 31/12/2017.From 1/1/2018 to 8/1/2018, bill is of Rs.191/- is generated & adjusted from security deposit of Rs.1500/- with BSNL. Hence refund of Rs.1309/- is due from last 6 months....
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Address:Pathankot, Punjab, 145001

This office has received electricity bill no. 1100118c[protected] of mamoon mobile tower (A/c no.[protected], raised by pspcl east sub division pkt of rs, 141920/-bill date[protected], with due date[protected]. With sundry charges of rs115768/-. You are requested to provide full detail of less payment if, any of electricity bill so that necessary payment to pspcl be made...
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H
Hafasia
from Cuddalore, Tamil Nadu
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no action on complaints about cell phone dead.

Address:623528
Website:Bsnl complaint

On 3rd instant i registered a complaint under no[protected]. On 5th instant it was informed me as resolved but not real. I registered another one under no[protected] on the same day. 0n 11th instant a reply as resolved was received. It is also unreal.. Why the responsible department is lying always. Still my complaint persists. Dont give irrelevant reply. Phone no[protected], under karaikkudi district.in tamilnadu....
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P
pradyuman pandey
from Yaval, Maharashtra
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disconnection broadband

Address:231304

सेवा में
श्रीमान महोदय अवगत करते है की मैंने 05 /05 /2018 को brodband बिजनेस प्लान लगाया है विभाग की तरफ से ४ एमबीपीएस स्पीड देने को बोला गया लेकिन मुझे १ एमबीपीएस से ज्यादा स्पीड न...
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A
Abhishek abk
from Kalpetta, Kerala
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broadband connection problem

Website:bsnl.co.in

I'm facing an issue with bsnl broadband connection, i lost the connection last week and i registered a complaint in bsnl customer care, but there's no response from their side. The issue is still live and i'm going to disconnect the connection of bsnl. They providing poor internet connection and full of problem.
They didn't give the actual speed of bb plan provided by the company and saying that the internet speed will reduce with...
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