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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 177

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A
a.shankar a.shankar
from Bengaluru, Karnataka
Jul 4, 2018
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Address: 530-009

I want you new customer

name a. Jagannadham

my bsnl internet id numbers bsnl account name-a jagannadham
bsnl id-[protected]
b.S.N.L account no-[protected]

1st mobile no-[protected]
2nd mobile no-[protected]
my bsnl landline no-[protected]
every month bill is a mail -my [protected]@gmail.Com my jagannadham aadhar card no[protected]

i want you new billing adress ramnagar nehrunagar koters e.W.S block no-23/12 door no[protected] shalimar church down visakhapatnam-530-002
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Jul 04, 2018
Updated by a.shankar a.shankar
I WANT YOU NEW CUSTOMER

NAME A. JAGANNADHAM

MY BSNL INTERNET ID NUMBERS BSNL ACCOUNT NAME-A JAGANNADHAM
BSNL ID-[protected]
B.S.N.L ACCOUNT NO-[protected]

1st MOBILE NO-[protected]
2ND MOBILE NO-[protected]
MY BSNL LANDLINE NO-[protected]
EVERY MONTH BILL IS A MAIL -MY [protected]@gmail.com MY JAGANNADHAM AADHAR CARD NO[protected]

I WANT YOU NEW BILLING ADRESS RAMNAGAR NEHRUNAGAR KOTERS E.W.S BLOCK NO-23/12 DOOR NO[protected] SHALIMAR CHURCH DOWN VISAKHAPATNAM-530-002

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    M
    Mohan Kumat
    from Pune, Maharashtra
    Jul 4, 2018
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    Address: Virudhunagar, Tamil Nadu, 626002
    Website: Land line connections

    Dear sir/madam,

    Iam mohan kumar lingasamy, residing at 1/226-1, c. O. Colony, collectorate post, virudhunagar-626002, tamil nadu.
    We are having landline connection[protected] for more than 15 years. Even in this era of mobile technology we are using this for the communication with our old aged parent as they are not versed with the mobile usages. Also this is being an ancient no., connecting to our friends.
    The problem is - for past five years our land line is not even working continuously for a 10 days time. Its going dead or not ringing in actual, line disturbance etc., etc., creating hindrance to communicate with our parent.
    Writing this after coming to the verge of changing the landline options with other networks.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    श्रीमानजी ब्लाक सम का कार्यलय फोन[protected] पिछले कई महीने से खराब चल रहा इस कारण नेट सुविधा दूसरी निजी कंपनी की लेनी पड़ी, अब फोन सुविधा भी हटानी पड़ रही अत निवेदन की आप इस समस्या का निदान करावे थैंक्स
    Sir,
    Since 1.2.18 my land line phone was not working properly, due to the fault of cable.Department informed me that due to non availability of cable, they cannot repair my telephone line. On 6.6.2018 my phone was repaired and the cable changed.Kindly arrange to refund the bill I have paid without using the facility.
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      M
      manishdongre1982
      Jul 3, 2018
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      Address: Bhandara, Maharashtra, 441907
      Website: www.bsnl.co.in

      Dear sir/mam,
      The bts mobile lighting tower installed at dongri buzurg mine, thahil tumsar, distt. Bhandara, pin code no 441907, std code 07183, it is used for mobile networks and internet/broad facility, but above said networks not working since last 5 days (Encounter this problem often in month), we have already informed of bsnl authority tumar for above matter, but none of them are attending the complaint. As well as about 300-400 peoples are depend on above networks also.

      Regards
      Manish kumar dongre
      Moil limited
      Dongri buzurg mine
      Mobile no - [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        M
        mohit366559
        from Ramnagar, Uttar Pradesh
        Jun 30, 2018
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        Address: Varanasi, Uttar Pradesh, 221005

        My data plan is not working on the very next day of recharge. It is showing as if no data plan is present. I've faced this problem a dozen times by now from my earlier experience with this plan. Whenever the data quota gets exhausted for a single day, the next coming day has no data service available. This is a very serious issue, please take note.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          J
          Jahnavi pagidala
          from Rajampet, Telangana
          Jun 29, 2018
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          I got a msg today which is telling that 30rs has been deducted from ur balance...I called customer care to ask about that...They said u have subscribed mobhiksha that's y it has been deducted and we will de active it for u...Then I asked what about my 30rs and I didn't get any msg or call and I doesn't even know what mobhiksha is then how can I subscribe ...then they are telling that we don't know just we can deactive it...If company is not telling about it then how can customers know about it...For one it's only 30rs...But if it send to 100mem it's 3000...It's really fraud...I didn't get any msg or call or any flash msg ...Then how can I subscribe it...Before also i got msgs cutting 5rs at that time I leaved it ...But it's becoming more...That's y i am complaining..Plz help us...And solve the problem
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            S
            satya2728
            from Panaji, Goa
            Jun 29, 2018
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            Address: North Goa, Goa, 0832
            Website: bsnl exchange at valpoi

            Service is not good...always neglecting complaint from valpoi exchage, i was complaint about low speed and disturbance in line...20 days passed...but no response...i pay bill approximately 800 rs every month but service is so bad that now i complaint to media about negligence of valpoi exachange...this is last warning from my side...they always giving non sense reason when i complaint...so plzz...di the needful or i know what i want to do from my side
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            This is rediculas. With in half an hour i got 7 otp from 57171. Which is irritatated me. I am upset these otps
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              A
              abx1
              from Delhi, Delhi
              Jun 28, 2018
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              I have got a new broadband connection of 20 mbps speed. Unfortunately, i have getting only 7 to 7.5 mbps speed. Upon contacting local exchange, they are saying they cannot provide more speed. The executives are rude in attending the calls and claim that i should be happy with the speeds i am getting.

              If bsnl is marketing a plan of 20 mbps why should i get less than half of that?

              Kindly provide me the speed as per the plan.

              The registered complaints are being closed without attending or rectifying the issue.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Utttrapradesh mau pin code 275102
              Satyam Satyammdhesiya's reply, Jul 2, 2018
              kripya koi jbab dijia
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                L
                Lokes jain
                from Lala, Assam
                Jun 27, 2018
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                Address: Cachar, Assam, 788001

                Sir,
                this is lokesh from silchar (assam), its been already 6 months that I have ported out my number from Vodafone network to bsnl network. since than I am unable to send or receive sms (text message), I had even complained it to the customer care several times, every time they close the complaint saying that it is resolved, but still I am facing the same issue.

                I even visited there franchise office in person. they always write down my number and ask me to leave saying that this has to resolve it from culcutta, but still no update for the same

                So its a humble request from my side, kindly help me to solve this

                Thank you
                Lokesh Kumar Jain
                Silchar (Assam)
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Jun 27, 2018
                Updated by Lokes jain
                Details
                Lokesh kumar jain
                [protected]
                Online bill pay bill not paid

                problem with ported sim - Comment #3144945 - Image #0
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                  S
                  S Ram Jain
                  from Noida, Uttar Pradesh
                  Jun 26, 2018
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                  Address: Udupi, Karnataka, 576201

                  Land line no.[protected] is not working since a month. Officials of the bsnl, despite several complaints are not resolving the issue. Every alternate month problem occurs. No commitment on the side of bsnl officials.

                  But every month we are made to pay the minimum bill. This area is not covered with any other mobile network also. It is very difficult to deal with the matter.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Jun 27, 2018
                  Updated by S Ram Jain
                  Land Line No.[protected] is not working since a month. Several complaints in this regard 2 @BSNL_KTK R falling to the deaf ears! :(
                  @BSNLCorporate officials of this area are non-cooperative.
                  We are using landline for more that 20 years but for past 6 months our resident and our company landline lines are in out of order. I registered complaint many times but till now iam facing same problem no one responded for my complaint please rectify my problem as quick as possible.
                  RAVI MUTHUSAMY's reply, Jun 21, 2018
                  my landline number is 0427-2352350
                  S Ram Jain's [Complaint's author] reply, Jun 27, 2018
                  Same here... Don't know what to do... BSNL has the most hopeless employees... No complaints work with BSNL. In a few days, BSNL will drown...
                  Sir,

                  Telephone bearing no. [protected] is dead for the past few days. Please note the bill has been paid and the invoice number is SDCKA[protected] dated 06-Jun-18 and account number [protected]. Please restore the connection immediately.
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                    A
                    avin83
                    from Chennai, Tamil Nadu
                    Jun 26, 2018
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                    Address: Chennai, Tamil Nadu, 600020

                    I, purchase pest repellant which i purchased through the
                    Www.smashingcommerce.com website is not at all worthy and is making sound which is unpleasant. I have contacted them for return but they are neither processing the return nor replacement. Instead they are trying to convince me to use that product for 60 days and see the result. But the sound produced from it is not at all pleasant. So i can't use it. So, i would like to give a complaint on smashing commerce website... It;s a very bad product this co. Cheat me kindly help me regarding return my money. No response from party..
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Phone is not working properly. Please repair properly Phone number 245479 I am very much afraid . it is my daily duty to lodge complain to local exchange .
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                      N
                      Nobinmm93
                      from Pathanamthitta, Kerala
                      Jun 25, 2018
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                      Address: 689532

                      My broadband and landline[protected] is not working properly. I have experienced some abnormal sound when i answer the calls. Also phone is not ring when the incoming calls are coming. I have same trouble for the last 6 months. I have given verbal and written complaints to aranmula and kozhencherry telephone exchange but the problem is not yet solved. I can’t use my internet to contact our overseas siblings due this issue. If you can’t fix the issue. I may be forced to cancel. So please do needful.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      My mobile number [protected] today i was sumitted my bill payment at bahu plaza jammu Rs430 but still not activated my number which is earliar disconneted due to non payment of bill. Plz solve the issue immediately.
                      1F[protected] this is my complaint no. to bsnl Date 21/6/2018 for Network Problem but they could not attend it
                      It is to inform u that since three months we r facing lot of signal problem in our area i.e.Jaipuri colony Nagole..Pl.rectify the problem as early as possible.

                      Anantha Ramulu Daram
                      [protected]
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                        M
                        Mohd Rahyan
                        from Jammu, Jammu and Kashmir
                        Jun 25, 2018
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                        Address: Poonch, Jammu and Kashmir, 185211
                        Website: Bsnl sim is missing

                        [protected] my sim and mobile are missing my adhar card number is[protected] plies close my number i add photo copy in fir i am driving tractor and miss my sim plies stop this number sir i request you please stop this number my name is zafer iqbal r/o thera tehsil mendhar distt punch jammu and kashmir pin code 185211 i am registered compliant against sim missing and i request you sir plies stop this sim and i need dublicate same number plies stop this number my name is zafer iqbal r /o thera
                        +1 photos
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Jun 25, 2018
                        Updated by Mohd Rahyan
                        [protected] my sim and mobile are missing my adhar card number is[protected] plies close my number i add photo copy in fir i am driving tractor and miss my sim plies stop this number sir i request you please stop this number my name is zafer iqbal r/o thera tehsil mendhar distt punch jammu and kashmir pin code 185211 i am registered compliant against sim missing and i request you sir plies stop this sim and i need dublicate same number plies stop this number my name is zafer iqbal r /o thera

                        Hi Team,
                        This is Divyarani here please deactivate wallpaper service (55050)on my bsnl number [protected].
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                          Potukuchi Ravikumar
                          from Mangalore, Karnataka
                          Jun 25, 2018
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                          Address: 560064
                          Website: portal.bsnl.in

                          Rs1053/- debited from my SBI account for BSNL bill payment, but no confirmation from either the bank or the merchant BSNL till date[protected]

                          SBI transaction ID is NSBI[protected]IGADUIYEW9 dated[protected].

                          Please resolve the issue as the payment is due on[protected]. I've not received a refund from the bank either.

                          Regards
                          Ravikumar P
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Jun 25, 2018
                          Updated by Potukuchi Ravikumar
                          23-Jun[protected]Jun-2018) TO TRANSFER
                          INB BSNL BSNL Payments NSBI[protected]IGADUIYEW9 1, 053.00
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                            vijaymedicalstore
                            from Chandigarh, Chandigarh
                            Jun 23, 2018
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                            Address: Amritsar, Punjab, 143001

                            Sir, my phone number [protected] is billing under name of my uncle dr. Ashok kumar mehta, plot no 65, opp himalaya dhaba, katra sher singh, amritsar. Now i request you to please change the name from dr ashok mehta to m/s vijay medical store my firm name with gst no 0311lfv0480g1za so that we can avail the gst input and my uncle (My fathers brother is no more) so please change the name with same address
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Modem are not working properly .please resolve my problem fast...my work is pending thats reason

                            Thank you
                            Remove hungama site
                            Dear sir...when i using internet...more masseges recieveing like this:OTP for video49 is *****, OTP for VUPlay Gold is *****.hence i m not subscribe for any kind of valuable service...this msegs harrassing me...plz...kindly co-operate...give sujetion..
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                              P
                              pichumani
                              from Auroville, Tamil Nadu
                              Jun 23, 2018
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                              Sir, today morning i transferred Rs.1476/_ being the amount of my landline phone[protected] bill for this month net banking SBI. This amount has been deducted from my state bank account, But i got a message that this payment failed in bsnl portal. reason mentoined being completed successfully.
                              so in effect the amount already debited to my a/c but the bsnl payment not cleared still.
                              kindly do the needful to refund the deducted amount to my account or clear the outstanding bill of bsnl.
                              pichumani pondicherry
                              23/6/18
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                k v v rao
                                from Hyderabad, Telangana
                                Jun 22, 2018
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                                Address: 500037

                                I am holding bsnl mob number : [protected] connection more than 15 yrs. Since one week we are facing severe network problem at gandhinagar industrial area, jagagirigutta, hyderabad 500037. We are not getting waves properly and if there are waves we are not getting rings for incoming call. If we are attending to mobile call, it will disconnected with in 15 sec. Its repeatedly happening since one week. We are facing lot of problems. Please solve the issue immediately.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  ANILKUMAR PABBITI
                                  from Chennai, Tamil Nadu
                                  Jun 21, 2018
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                                  Address: 535501

                                  "your plan expired on[protected]. If plan voucher amount available in your main a/c, auto renewal of validity will be done after deducting pv cost". This is the message i've got, i don't know how much money will deduct through the pv cost and there is no information from your side not through messages or from customer support when i tried to contact. It's a new nestam plan.in past the amount deducted was around ₹25, now they suddenly deducted ₹110 for auto renewal without prior intimation about how much the pv cost was. The supervisor from customer support giving answers carelessly. The problem is from your side for not intimation of changing or how much the pv cost charges. If you intimate me, i would've recharged instead of giving ₹110 to you.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    AbhijithV
                                    from Perumbavoor, Kerala
                                    Jun 20, 2018
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                                    Address: 689656

                                    I'm abhijith, a student living in kerala, india. My place is far away from our city so our place is kind of rural in every aspect. There is literally no signal for bsnl or any other operators which leaves with no way of calling other than landlines. But guess what, landlines are not reliable. It's usually complaint most of the time and even if it's fixed, the wires are crosslinked so one user can literally hear someone else talking through the line to someone else.

                                    As there is no range for mobile operators and no reliability in landline phones, what do you suggest us to do?
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Shradha Ranjana Grahacharya
                                      from Burla, Odisha
                                      Jun 18, 2018
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                                      Address: Khordha, Odisha

                                      Dear sir,
                                      I would like to inform you that i have surrendered my landline telephone number -2551795 since long. Inspite of my several requests and persuasions my security deposit amount haven't yet been refunded.
                                      I have also registered my complaints to your customer service on 17/06/2018. But no response yet.
                                      So, i ll request you kindly look into the above facts and resolve the issue at an early date.
                                      I hope you ll realise the abnormal delay caused by you and take early action as deemed proper.
                                      Thanking you

                                      Yours faithfully,
                                      Kshirod chandra sahoo
                                      N-6, 283
                                      Jaydev bihar
                                      Bhubaneswar
                                      751015
                                      Mob.- [protected]
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Dear sir...
                                      I am HCl engineer As we are facing lease line problem since 15days and i have complain to bsnl office as well as bsnl exchange office and there is no response from them till now...

                                      our bsnl circuit no is 9800901

                                      Please do the needful...
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                                        Paulose kallungal
                                        from Gurgaon, Haryana
                                        Jun 18, 2018
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                                        Address: Kolkata, West Bengal, 700014

                                        As instructed by bsnl, calcutta telephones, 148, chittaranjan avenue, kolkata 700 007 i surrendered my land line no.[protected] with the copy of following documents.
                                        Photo copy of last paid bill.
                                        Photo copy of pan card.
                                        The above documents with letter was received by the above office on 7th october 2017 and i was informed that refund amount would be sent to your billing address by cheque within 3 months from date of receipt of letter.

                                        Today, while contacting the bsnl customer care, i have been informed that diconnection of the above line in progress as such refund is not made.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Iam not able to send SMS from BSNL for the last 2 months when I'm in roaming. Mob no :[protected] Circle : AP and Telangana
                                        I have provided a complain of Sahyadri hospital Bibwewadi 23 days ago and I still have not received any resolution for query, is there any efficient website through we which we can really get productive revert, website and complains launched through it should work, where we can launch a complains against Indian consumer complains forum
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