Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have been using bsnl service for the last two years and the service they have provided within this two years was pathetic, it is real head ache if you are bsnl customers. This people are nothing but leeches who will suck you up financially by sending bills on time and other than that don't expect anything thing regarding their service. Forget about their service even if you want to disconnect the connection you have to go through such lengthy process that by the time your connection is disconnected you will receive bill for the disconnection period.
So my advice if anyone going for bsnl connection better to use your jio or any other phone connection through tethering and still it will be faster than bsnl i guarantee it. Bsnl worst service providers in india.

My land line no.[protected].
Broadband not working consistently for many days.
Repeated complaints given
Always receive an sms that it has been assigned to some body.
Next day receive an sms that the complaint is resolved.
But, the issue is not resolved.
Please check my complaint history in bsnl portal.

Kinldy help for permanent solution.

I have my bb monthly bill amount rs. 1466 on 26th march 2018. Amount has been cleared from back successfully. However, no response from bsnl about receipt of money. Further is very frequent from bsnl. Again i don't receive any monthly bill; only get through sms. If it continues i will have to think differently.
The responsibile officer can take action to rectify the shortcomings, i would be grateful to bsnl.
Bb no[protected], faridabad.
Regards,
S debnath

I have taken a new connection for Landline along with broadband which came after 2 weeks from the day of my application that too after multiple follow-ups.

Just a week after it, my phone along with Broadband is dead and raised a complaint 3 days back and following up every day on the same.

Today I got a message stating the services are restored and issue resolved, but when I checked, nothing as such happened. Immediately called up the CUSTOMER CARE again and they said their technicians already looked into it and it' resolved. In fact, no technician reached out to us and the issue remained the same.

Then they said we will take another complaint on this and escalate.
###!!!

I strongly recommend BSNL to be under private undertaking rather than the government so that both the govt and people get benefited.

The current crew behave in a manner, "do complain whomever you want to, Doesn't matter to us"...attitude. Because of these lazy buggers, the private players are taking advantage of the situation.

Hopeless service. without another choice have to go back to a private player.

I surendered my landphone of bsnl on[protected] and applied for getting deposit money. But i have not received deposit money my phone number[protected]. Igave reminder in rampurhat bsnl office but in vain take nessary action so that ican get it my mob no [protected] i took th phone from rampurhat bsnl office. My postal address is dilipdhar, kunjakutir e 1 doctorpara rampurhat pin 71224

Kindly send the details of call history list all incoming & outgoing calls including sms of my bank prepaid sim no. [protected] from 01/12/2017 to 07/03/2028 till date. I want to know because this sim card belongs to me. I want to check my sim use. So kindly help me. Plz. My email address id is anita. T. [protected]@ gmail.com for send on.
Your faithful
Anita.

On telephonic discussion in the landline phone no.[protected] instruction me for complain any problem in bsnl line & billing information for send sms "bvas in no. 56677". After sending sms i got a message in my mobile no [protected] that bsnl-hungama is activate.
Please note that i am not interested to activate in bsnl-hungama plan. & immediate disconnected the scheme & refund my money of rs.410 which is added in my bill for the month of february.
Thanks
Bholanath pal chaudhuri
[protected]
Mobile no. [protected]
Mail i. D. [protected]@yahoo.com

I am a customer underbarrackpore bsnl zone. Address sreepalli palta pin 743122.. I am not getting the proper speed from bsnl though i am paying for 4g. It is not possible to upload and down load a official file within a reasonable time. Though again and again i produced my urgency to barrackpore telephone exchange - but. Your officials are still sleeping. This type of neglegency of duty and selling of low speed data in the price of high speed data is a crime ofcourse. More over frequent data-drop is a added curse.
Please solve the problemes as soon as you can.

My account : sbi

I tried to recharge my number with bsnl 78 data offer. The amount was debited from my account but it did not reflect on my mobile number. I repeated the same and again i lost another 78 rs.

I don't know what happened, but overall i lost 156 rs from my account trying to do the recharge. Kindly refund all the amount back to its source.

I got the below provided information in my number during the process.

(Thank you for using state bank internet banking. Your transaction ref no igadbvcbb8 for rs.78.0 on 10-mar-18 16:04)

Since 3 months our landline was dead due to cable problem. I v complained about it in the office but they told that it wl b corrected soon and will be adjusted soon and no need to pay the bill for the next three months. There os no deduction in the next bills, bt bill was getting added up. Please check the issue as soon as possible. My landline number is[protected].

My no [protected] is activated by service (Job portal) without my knowledge and debited rs 7 from my prepaid balance. I deactivated above service by complain to customer care. But she has not given any satisfactory reply in this regard. And i could not get my unauthorized debited rs. 7 from my prepaid account. At 02:21:53pm, 22/03/2018. Please refund my debited rs 7 and not activate such services without consumer consent.

The holder of telephone number[protected], g. Muralitharan has surrendered the landline on the date of[protected], have not yet received the security deposit amount. While enquire regarding this on madurai commercial office, response was nil amount in deposit.

Deposit amount payment details
On the date of 20.3.95 at sholavandan post office, recipt no: 178.

And i am have all bills till now for proof without any dues. If needed i can submit.

Kindly request you to consider this complaint and take necessary step.

I lost my mobile handset alongwith my sim card at new delhi railway station. My mobile no. Was [protected] and sim card no. Was[protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no.[protected] is c/o mob. No.[protected] [protected]

As per reference no ihh2976056 dated 18.03.2018 i had recharged my mobile number [protected] (Provider bsnl kerala) for rupees 220 (Two hundred and twenty only) via net banking. But till the date it is not reflected in my mobile account. My state bank account number is [protected] name gireesan p k. Please refund the amount to my account.

Sir,
It is requested you to my telephone line with (Broad band) wifi converted last month, there I was lodged many complaints against the connectivity and the internet speed, i was bored against the service given by the DOT. some time I feel about the govt corporation how much irritate people like me for their service to joint with you.
please I am asking you give the proper service to the people, to satisfy through your service. my telephone no 236993

My dad gets calls from some foreign number when he picks up the phone, the balance in the phone gets deducted automatically. The problem is persistent from 2 years now. We have complainted about this in bsnl office with no help. When we checked the call records from bsnl office they showed outgoing calls to foreign countries which never actually happen and bsnl people have no clue about this. Although they acknowledged this is happening and they advised not to pick up phone when coming from these numbers. However my dad is not able to disconnected phone always and whenever the phone is pickedup, all the balance gets deducted. So please help with this scam... Ph no [protected]

Vpn connection installed in our offices is not working. From so many days we have been complaining about our vpn connections but no one has helped us and no bsnl official is responding to our requests. Our previous complaint lodged about 20 days ago, closed without resolving the issue. Sir, we are really disappointed with the poor service of bsnl.

Kindly look into the matter and arrange to resolve the issue as early as possible.

I exchanged my normal sim with micro sim for my mobile no [protected] on 18/03/2018 and i was assured that the same will be activated within 4-5 hours but even after 48 hours my sim is not activated.
I regret to inform you that it is causing great problem to me as i have all my bank accounts associated with this mobile no and receive all information through this no. Only.
Therefore i request you to please activate the same on the new sim card immediately.
Regards.
Bishwa shankar biswas
Dantewada
Chhattisharh
[protected]

My name is mathew k thomas residing at singanallur, coimbatore and i have a bsnl prepaid mobile connection.in our home we are using 3 other bsnl connections also.
The last three weeks, we are facing calling and internet connection problem.
I have tried several times to call customer care officer. But no one pick the phone. Our problem is pointed below:
1. For connecting to any other mobile, we need trying to several times. Every time we heard a replay that all lines are busy, try after some time.
2. Now bsnl net connection speed is too low. It shows symbol ‘e’. 3 weeks before it shows h+ and the connection also speed.

When bsnl clear the problem.

Non-working of bsnl land line & internet
I am having bsnl land line no:[protected] which is always out of order, line crossing, low speech & instrument problem. When complaint was lodged, the technician of bsnl did not come. This phone is being operational since more than 5 years. The payments are being regularly made by us but the service provided by bsnl is not satisfactory. The senior level of bsnl may look into this matter and needful rectification for continiuty available of service is solicited.