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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 185

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N
naubharath
from Mannargudi, Tamil Nadu
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broadband upload/download speed

Address:613001

Sir,
It is requested you to my telephone line with (Broad band) wifi converted last month, there I was lodged many complaints against the connectivity and the internet speed, i was bored against the service given by the DOT. some time I feel about the govt corporation how much irritate people like me for their service to joint with you.
please I am asking you give the proper service to the people, to satisfy through your...
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S
Shahnawazzz
from Anantnag, Jammu and Kashmir
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fraudulent balance deduction... scam

Address:190005

My dad gets calls from some foreign number when he picks up the phone, the balance in the phone gets deducted automatically. The problem is persistent from 2 years now. We have complainted about this in bsnl office with no help. When we checked the call records from bsnl office they showed outgoing calls to foreign countries which never actually happen and bsnl people have no clue about this. Although they acknowledged this is happening and...
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M
manohar67
from Delhi, Delhi
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vpn connection

Address:Gurdaspur, Punjab, 143505
Website:BATALA

Vpn connection installed in our offices is not working. From so many days we have been complaining about our vpn connections but no one has helped us and no bsnl official is responding to our requests. Our previous complaint lodged about 20 days ago, closed without resolving the issue. Sir, we are really disappointed with the poor service of bsnl.

Kindly look into the matter and arrange to resolve the issue as early as possible....
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V
Vickysmash
from Mundi, Madhya Pradesh
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my nano micro sim card not activated yet

Address:494449

I exchanged my normal sim with micro sim for my mobile no [protected] on 18/03/2018 and i was assured that the same will be activated within 4-5 hours but even after 48 hours my sim is not activated.
I regret to inform you that it is causing great problem to me as i have all my bank accounts associated with this mobile no and receive all information through this no. Only.
Therefore i request you to please activate the same on...
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M
Mathewkthomas
from Bengaluru, Karnataka
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bsnl network problem

My name is mathew k thomas residing at singanallur, coimbatore and i have a bsnl prepaid mobile connection.in our home we are using 3 other bsnl connections also.
The last three weeks, we are facing calling and internet connection problem.
I have tried several times to call customer care officer. But no one pick the phone. Our problem is pointed below:
1. For connecting to any other mobile, we need trying to several...
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A
aig
from Suchindram, Tamil Nadu
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non-working of bsnl land line & internet

Address:629172

Non-working of bsnl land line & internet
I am having bsnl land line no:[protected] which is always out of order, line crossing, low speech & instrument problem. When complaint was lodged, the technician of bsnl did not come. This phone is being operational since more than 5 years. The payments are being regularly made by us but the service provided by bsnl is not satisfactory. The senior level of bsnl may look into this matter and...
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A
Asgar Mohammad
from Port Blair, Andaman and Nicobar Islands
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sudden reduction of 75% data & 33% validity days.

Address:Jagatsinghapur, Odisha, 754102

In december’2017”bsnl chaukka - 444"pack was offering 360 gb data with 90-days validity but in march'2018"bsnl chaukka - 444" pack is offering 90 gb data with 60-days validity.

There is sudden reduction of 75% data and 33% validity days. It may be an unfair practice against consumer to benefit private telecom service provider reliance jio and other private telecom companies....
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D
deepikas1774
from Indore, Madhya Pradesh
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connection & billing issue

Address:Indore, Madhya Pradesh, 452016

Dear Sir/ Madam,

I am getting so much trouble from BSNL department. This ongoing torment disturbing me a lot.

I do not have any BSNL connection but billing department persistently sending me bills for that connection which I even don't have. Last year Mr. Subhash Chandra Malviya (SDO) along with his colleagues came to me and requested to take BSNL connection, I am told that I will not have any problems with...
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S
simon pc
from Ernakulam, Kerala
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no 3g coverage

Mr. Ealias ps
Puthengady house
Mulanthuruthy post
Ernakulam district
Pin 682314
Landmark puthengady cross.
Mob.[protected]alternate mob [protected]
Respected sir i as a customer of bsnl mobile. I am facing no 3g coverage in home. Sir i am sorry to say that the near by tower situated only 600metersfrom my home. And also my home's 50 meters distance the bsnl 3g coverage is excellent in home....
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P
Priya prasanna
from Chennai, Tamil Nadu
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bsnl landline is not working for the last two weeks

Address:600018

Hi sir/madam,

Our bsnl landline number[protected] is not working for the last two weeks.in the first week fully, communication was full of noisy disturbances. From second week onward, phone is being completely out of order. We raised a complaint one week back. Complaint registration number is[protected].
But still no response from you. I will not pay this month bill if the problem has not been solved.
br...
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L
Lynette Saldanha
from Raia, Goa
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falsely charged and robbed by bsnl

Address:South Goa, Goa, 403725

I got a phone on my landline they asked me to send an sms to 56677 by typing bvas n then they told me my internet problem will be resolved after that they took my email i'd and now they have sent msg saying i have subscribed to something bsnl is trying to con people and make money fraudulently.
Bank is putting blame on their hungama department. Which is part of bsnl...
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G
goodguykiran
from Kodumudi, Tamil Nadu
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poor service and continuous breakdowns

Address:641015

My name is s kiran kumar. I am a customer of bsnl ftth connection with landline. My customer id is [protected]. My account number is [protected].

I am mailing you as a last resort as i have got fed up with poor service of bsnl here in my area near masakalipalayam, close to sowripalayam.

I am not getting my broadband services from the last five five days. I have registered complaint[protected] on 12 mar 16....
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R
Rajendra Muntha
from Gudivada, Andhra Pradesh
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frequently telephone disorders

Address:535526

Sir,
With due regards i beg to bring to your kind notice that in telephone connection[protected] telephone disorders have gone to serious problem, most of time's it lies dead. We have paid full amount and no work is done from last 6months, most of times complaint in parvathipuram bsnl office but they have not solved problem properly so requested to kindly take personal interest in the matter and apply effective measures to relieve...
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K
Kumar Murugesan
from Dindigul, Tamil Nadu
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not yet activated - reg.

Address:Erode, Tamil Nadu, 638401

I had ported out my mobile number from aircel to bsnl on 02.03.2018. It is been more almost two weeks but i yet to receive mobile network from the service provider (Bsnl).

Since, it is a mandatory number for my official as well as personal contacts, i request the bsnl service provider to take speedy and necessary action towards my grievance.

Thank you in advance....
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R
rkjumle
from Ghugus, Maharashtra
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refund of security deposit for landline connection no.0724-2458686

I, ramrao konduji jumle, residing at akola in maharashtra have disconnected landline connection alongwith broadband no.[protected] on 31.10.2017.
The last bill of rs. 656.00 is already paid by me on dt. 30.10.2017.
Thereafter i have submitted an application to the bsnl office at akola on dt. 12.10.2017 to refund the security deposit of rs. 698.11 and thereafter reminder on dt. 19.12.2017.
But no action is taken as...
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V
from Mangalore, Karnataka
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broadband connection - dysfunctional

Address:575008
Website:bsnl

Please note that i am a broadband customer and paying monthly rent regularly. From last one week, there is intermittent stoppage of internet connection and no amount of local complaint to 1504 and local exchange has solved the problem.

As there is no reduction in tariff for non utilization, i request you to kindly look into my problem with earnestness and rectify the same.

My std code is 0824
Landline...
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S
Sarosh Bhamgara
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deposit refund not received

Address:411040

Dear team,
I have surrendered my bsnl landline due to deficiency / poor quality in service with effect from 31st aug 2017. Its 7th month running and i have still not received my deposit refund. I have made frequent visits to the bsnl office in my area but have not got any answer and have been directed to the accounts department time and again. The accounts department does not pick up phones and hence i have no answer to the status...
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S
SINGH BHAGAT
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of security amount

Address:Aligarh, Uttar Pradesh, 202001

I surrender my bsnl phone, mobile sim, and complete all formalities for refund of my security rs3000/- at bsnl, head office aligarh (UP) in october 2014. when i contact in dec 2014 in the office account section they told be that your application is lost. i again write an application and took NO from all concern branch and resubmit it on 8/12/14. till date i did not received my security. my landline no. was 2507133.
from last 8 month...
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R
Ruhee Begum
from Bengaluru, Karnataka
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fake account created in website and given home number no action from bsnl

Address:Bangalore, Karnataka

Hi team,

When i called up to bsnl office complaining about fake website created and provided our landline number as a contact number, many people call us seeking for a job in railway everytime we need to say wrong number.

Same issue we told to bsnl customer care, they suggested to come down to office and give a complaint. We are still working on old structure of coming to bsnl office and go round the tables...
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M
mounij
from Hyderabad, Telangana
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wrongly recharged another number instead of mine

Address:Guntur, Andhra Pradesh, 522112
Website:paytm

Hi,
This is mounika. On feb 25th i tried to recharged my bsnl number with 29/- special recharge. While doing the recharge i mistyped the number which led other person got the balance. My number is [protected] .The
Recharged number is [protected]. I am attaching the picture showing the confirmation of recharge to other number. So please help me to get the money back asap.i already submitted the compliant on the day of wrong recharge...
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